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Job DescriptionPosition Summary: Casa Central’s Early Learning Academy provides high quality, comprehensive early childhood services for young children and families, prenatally to five. The Home-Based program option offers weekly home visits focused on work with children and their families. The Home-Based Administrative Assistant/Floating Home-Visitor performs a variety of administrative tasks, in addition to supporting home visitor vacancies. This position generates programmatic orders, handles small program projects, drafts program documents (i.e., flyers, surveys). This role will support the EHS home visitors, and their related services such as preparing and planning home visits, ensure the implementation of family engagement services, when the caseload of a vacant home visitor position cannot be carried by another home visitor or beyond the capacity for the Home-based Supervisor. Essential Duties and Responsibilities Include the following, other duties as assigned: General Administrative Tasks Approve timesheet and ensure compliance with agency and funder guidelines, ensuring that daily activities are within the allowable activities approved by the agency. Prepare and maintain records and reports necessary for the program. Maintain office and program area in manner appropriate to the standards of the organization. Ensure materials, supplies, food, etc., are ordered and readily available for program use. Interpret and act on administrative decisions and policies. Read and prepare reports on breakdowns of data and summarize information to facilitate review by the administration. Examine and check reports and databases for completeness and accuracy; determine compliance with established requirements and conduct follow-ups on discrepancies. Give information to the public and staff members on questions not requiring the attention of administration. Establish and maintain a complete and detailed filing and data management system. Take meeting minutes. Program-Specific Activities Ensure compliance with all Early/Head Start Program Performance Standards, including as interpreted by Start Early, as well as with relevant federal, state, city, and accrediting/licensing body regulations and requirements. Engage in Active Supervision strategies to support the safety, well-being, and appropriate supervision/oversight of children at all times. Act in accordance with the program’s Standards of Conduct, building respectful relationships with families, honoring parents/caregivers as their children’s first and most important teachers, and maintaining strict child, family and staff confidentiality at all times. Provide appropriate information and referrals on phone inquiries ranging from routine matters to complaint problems of a delicate nature. Conduct a minimum of bi-weekly home visits for each assigned child/family. Prepare and plan for home visits with families and monthly socializations when assigned by the Home-based Director and/or Supervisor. Complete home visit observation documentation, ensuring comprehensive services are implemented as required by Head Start Performance Standards in the Early Head Start Home-based option. Ensure proper documentation is entered into ChildPlus including home visits, socializations, attendance, and other necessary documentation per assigned child/family, as needed. Participate in team meetings with home visitors to receive feedback regarding data, team lesson planning, planning for socializations, and team activities. Participate in reflective supervision with program director. Program Support Assist program director to successfully fulfill their role as leader, manager and overseer of resources at the site. Support with socialization and parent meeting activities, including scheduling, ordering food and supplies, welcoming participants, etc. Performance & Quality Management Nurture positive and collaborative working relationships with other agency staff and outside stakeholders and partners. Implement the agency mission, philosophy, and core values to direct daily work and decision-making. Adhere to agency policy. Cultivate a professional and respectful work environment. Be actively involved with, and knowledgeable about, the agency’s Performance Quality Improvement (PQI) structure and process. Community Outreach Actively and enthusiastically support recruitment efforts to ensure that the program is fully enrolled year-round, including periodically attending health fairs, resource fairs, and community events, including evening and weekend events to connect with families and share information about early childhood programming. General Requirements: Sensitivity to cultural diversity is required. Will be subject to drug and alcohol screening, as well as aptitude and skills testing. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to perform the essential functions. Education/Experience: Associate degree in early childhood education, Social Work, Business Administration, or a related field. At least 2 years of experience working in early childhood/family support, or home visiting programs. Knowledge of modern office practices, procedures, business equipment and of English, spelling and math. Familiarity with elementary principles of business and accounting. Good judgment in making decisions, recognizing established procedures and resourcefulness in addressing challenges. Ability to work effectively under pressure. Ability to handle administrative details independently. Ability to establish and maintain harmonious working relationships with others and the public. Careful attention to detail required. Language Skills: Bilingual in Spanish required. Computer Literacy & Knowledge Skills Abilities: Word processing; spreadsheets; internet skills; data entry skills and in managing Microsoft applications to facilitate communication. Preferred knowledge of ChildPlus or other online database systems. Mathematical Skills: Basic mathematical skills are required. Operating Environment and Working Relationships: Ability to work within an interdisciplinary team as a cooperative and supportive team member. Ability to establish relationships with families from diverse backgrounds. Acts as clerical assistant to the Administrator establishing and maintaining daily schedule, screening calls, mail, and unscheduled visitors, as well as handling routine inquiries. Shows initiative and otherwise relieves supervisor of clerical detail and minor administrative matters while acting only on general instructions. Knowledge of Head Start Performance Standards preferred. Decision Making Authority: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or scheduled form and convey needed information with stakeholders in a manner which improves early learning experience for children/families. People Management: Ability to utilize reflective practices to provide support to volunteers, interns, and team members. Strong people skills, ability to express oneself clearly and effectively, superior interpersonal abilities, ability to get along with diverse persons and personalities. Must be tactful, mature and flexible. Remote Work/Technology (WIFI)/Mobile Phone Usage: Not eligible for remote work. A personable mobile phone is required and therefore is eligible for mobile phone reimbursement. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands. Must be able to lift and carry 25lbs. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The content of this job description is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Title: Front Desk Coordinator Location: 4822 N. Broadway Chicago, IL 60640 Schedule: Monday to Friday (8:30am-5:00pm) Summary: Under the general guidance of the Operations Supervisor, the Front Desk Coordinator provides a broad range of specialized operations and program support services, including but not limited to triaging client needs, checking in participants, guests, and partners, specialized administrative tasks, data processing and records management. This position is responsible for ensuring participants, staff, and other visitors are provided with quality services. The Front Desk Coordinator will be responsible for maintaining the policies and procedures developed for the front desk operation. The employee in this position may be required to remain on premises during break and/or meal periods. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. The Front Desk Coordinator leverages industry knowledge and best practices to promote the mission and vision of Heartland Human Care Services. Supports culture development and management efforts. Why Join Us? • Make a meaningful impact on the lives of individuals seeking education and career pathways., • Collaborate with a diverse and passionate team dedicated to the mission and vision of our organization., • Medical insurance. BCBS PPO, HMO, and HDHP with HSA Plan, • Dental insurance., • Vision insurance., • 401(k) 3% Employer Contribution., • Commuter benefits., • Professional Development Assistance., • Disability insurance., • Voluntary Benefits., • Flexible Spending Account., • Life/AD&D Insurance., • Employee Assistance Program. Duties & Responsibilities • Triages immediate needs of incoming participants, staff, and guests., • Checks in and checks out guests according to policies stated in the Front Desk Policies and Procedures Manual., • Monitors traffic through the lobby and into the living area., • Monitors entrance to and use of the lobby and controlled exit from the living area., • Reports any hazardous conditions or emergency situations to building management., • Is responsible for monitoring adherence to and compliance with building policies as stated in the Front Desk Policies and Procedures Manual and Residency Rules & Regulations., • Prepares and submits written reports in accord with procedures outlined in the Manual., • Adheres to professional standards of confidentiality regarding building tenants and guests., • Performs routine clerical/support tasks including, but not limited to; data entry, filing, photocopying, distribution of mail, answering telephones, maintaining records, etc., • Serves as lead on monitoring technology, including submitting and tracking help desk tickets., • Responsible for tracking and booking meeting rooms., • Assists with purchasing including supplies, computers, etc. within defined budgetary limitations and develops procedures for the control, storage, use, and availability of office supplies and related items., • Assists with invoices, purchase order completion, and tracking of financial documentation., • Maintains confidentiality of all documents and other information. Prepares records, contracts, reports, schedules, and other necessary documentation; ensures the appropriate processing, filing and distribution, etc. of such data., • Develops forms, as needed, and establishes procedures for processing clerical /support related data and information., • Provides research and written analysis of administrative related issues as assigned., • Composes written material for the processing of basic to intermediate level correspondence and inquiries., • Assists with or executes communications related activities such as preparing brochures and other collateral, • materials, and advanced word processing., • Provides support services to other external and internal work groups, coalitions, and task forces including maintenance of rosters, coordination of meetings, and preparation of minutes., • High school diploma or equivalent General Education Diploma is required., • Minimum three (3) years of related experience in a client/participant/customer-facing role., • Demonstrated computer proficiency, including knowledge of word processing, spreadsheet and database software., • Fluency in a second language strongly preferred., • Ability to write reports, correspondence, and instructions. Ability to effectively present information and respond to questions from staff, managers, participants, vendors, and the general public., • Ability and comfortability working with people of varying socioeconomic backgrounds., • Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner., • A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability, • Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Human Care Services., • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form., • Ability to work independently and remain self-motivated with minimal direct supervision., • The noise level in the work environment is usually moderate., • Each program site operates on a 24/7 basis, 365 days per year. To meet both the needs of our participants and contractual obligations, employees are required to be flexible in regard to scheduling and work location., • While performing the duties of this job, the employee is regularly required to talk and hear., • The employee is regularly required to sit, stand and walk., • The employee must be able to stoop, kneel and/or crawl., • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms., • The employee must occasionally lift and/or move up to 15 pounds., • The employee must have unrestricted ability to provide physical restraint., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral, • vision, depth perception and ability to adjust focus. Equal Opportunity Employer Statement HHCS is an Equal Employment Opportunity employer. Employment decisions are based on merit, qualifications, and business needs. HHCS is committed to providing a work environment that is free from discrimination and harassment. Consistent with applicable federal, state, and local laws, HHCS prohibits discrimination or harassment against any employee or applicant on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity or expression), national origin, citizenship, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. This policy applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. HHCS also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, as required by law.

Job DescriptionDescription: The job descriptions have been created and utilized from International House of Pancakes, Inc. (IHOP Corporation) Standard Operating Procedures and utilized by this franchise organization. As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Essential Duties and Responsibilities including the following: • Greet customers timely as they enter the restaurant, escort, and seat them as soon as a table/booth is available., • Opens door for guests arriving and departing., • Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities., • Process To-Go and Delivery Orders, • Providing menu recommendations and additional information., • Upselling additional products when appropriate., • Taking orders using software, order slips, or by memorization., • Communicating order details to the kitchen staff., • Delivering food and beverages in a timely fashion to outside guests., • Delivering checks and collecting bill payments., • Clear, clean, manicure, re-set tables, clean chairs, booths, and floors., • Providing exceptional customer experience., • Develop and maintain professional and functional working relationships with IHOP employees and customers., • Perform Food Safety Evaluations (FSE), LTO Training, A/B Status, Operations Excellence (OE), Health Department Inspections (HDI) per the IHOP SOP., • Execute the Guest Relations for NGC – Normalized Guest Complaints Index per the IHOP SOP to ensure the quality guest experience., • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank customers and invite them to return., • Handle cash in an accurate and responsible manner., • Answer the telephone, take messages, and take and complete “To-Go”/Curbside orders., • Maintain guest checks, voids, and discounts., • Maintain a waiting list, if necessary., • Rotate station seating to ensure the quality of guest service. If applicable, make floor chart., • Check restrooms hourly to ensure proper stock levels and cleanliness., • Perform all cleaning duties according to posted cleaning charts., • Comply with IHOP uniform and appearance standards per the IHOP SOP guidelines., • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: • Prior experience as a host is a plus., • Must showcase teamwork and communication skills., • Must be able to handle money transactions responsibly., • Must be able to multitask and act quickly., • Must be flexible and ready to work in shifts. To provide this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is required to frequently use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moved up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job DescriptionDescription: The job descriptions have been created and utilized from International House of Pancakes, Inc. (IHOP Corporation) Standard Operating Procedures and utilized by this franchise organization. As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Essential Duties and Responsibilities including the following: • Greet customers timely as they enter the restaurant, escort, and seat them as soon as a table/booth is available., • Opens door for guests arriving and departing., • Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities., • Process To-Go and Delivery Orders, • Providing menu recommendations and additional information., • Upselling additional products when appropriate., • Taking orders using software, order slips, or by memorization., • Communicating order details to the kitchen staff., • Delivering food and beverages in a timely fashion to outside guests., • Delivering checks and collecting bill payments., • Clear, clean, manicure, re-set tables, clean chairs, booths, and floors., • Providing exceptional customer experience., • Develop and maintain professional and functional working relationships with IHOP employees and customers., • Perform Food Safety Evaluations (FSE), LTO Training, A/B Status, Operations Excellence (OE), Health Department Inspections (HDI) per the IHOP SOP., • Execute the Guest Relations for NGC – Normalized Guest Complaints Index per the IHOP SOP to ensure the quality guest experience., • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank customers and invite them to return., • Handle cash in an accurate and responsible manner., • Answer the telephone, take messages, and take and complete “To-Go”/Curbside orders., • Maintain guest checks, voids, and discounts., • Maintain a waiting list, if necessary., • Rotate station seating to ensure the quality of guest service. If applicable, make floor chart., • Check restrooms hourly to ensure proper stock levels and cleanliness., • Perform all cleaning duties according to posted cleaning charts., • Comply with IHOP uniform and appearance standards per the IHOP SOP guidelines., • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: • Prior experience as a host is a plus., • Must showcase teamwork and communication skills., • Must be able to handle money transactions responsibly., • Must be able to multitask and act quickly., • Must be flexible and ready to work in shifts. To provide this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is required to frequently use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moved up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job Description Role: Manager of Substance Use Prevention and Recovery (SUPR) Program Reporting Relationship: Reports To: BHCS Director of Behavioral Health and Clinical Services Supervises: Program Staff Position Summary Reports to the Director of Behavioral Health and Clinical Services. Oversees clinical quality, operations, and staff performance for the SUPR program to ensure services meet DBHR, Medicaid, and agency standards. Key Responsibilities • Provide clinical and administrative supervision to SUPR staff and document supervision., • Ensure services align with informed consent, client rights, confidentiality, and ethical standards., • Monitor documentation quality and timeliness; ensure compliance with DBHR/Medicaid requirements., • Review staff notes, timesheets, and required documentation for billing and payroll., • Support onboarding, training, and ongoing staff development., • Monitor staffing coverage and address scheduling gaps., • Serve as a clinical resource for complex cases and risk concerns., • Collaborate with internal teams and external partners as needed., • Participate in program management and quality improvement activities., • Assist with development and implementation of program procedures, • Monitor program data, documentation trends, and service activity to support audit readiness and billing accuracy., • Participate in internal and external audits and support corrective action when issues are identified., • Review program activity to identify risks related to compliance, billing, or revenue., • Collaborate with leadership on productivity expectations and program performance metrics., • Aligns program operations to agency mission and vision, • Ensures program operation design that prioritizes community access and optimal revenue/billing/utilization, • Master’s degree in behavioral health field., • CADC required; LCPC, LCSW, LMFT recommended, • Minimum 3-5 years of direct substance use treatment experience and 2-3 years of formal supervisory or program leadership experience (clinical supervision, documentation review, audit readiness, productivity oversight, or program operations)., • Knowledge of DBHR, Medicaid documentation, and compliance standards., • Strong organization, communication, and leadership skills., • Fulltime Role $75k-85k annually Benefits • Paid vacation, • Paid Sick Time, • 12 Paid Holidays, • Medical, • Dental, • Vision, • 403(b) Plan, • Life Insurance, • Long-term & short-term disability, • Employee assistance program (EAP), • Family medical leave Skills, Knowledge, and Abilities: • Strong communication and interpersonal skills, with the ability to build rapport with diverse clients., • Excellent organizational skills and attention to detail., • Demonstrate the experiences, beliefs, attitudes and awareness that indicate cultural sensitivity to the client population served, mission values of the agency, and principles of child and family centered behavioral health services., • Ability to successfully function within a multi-disciplinary team format and be relied upon to successfully work independently and maintain performance consistent with agency policies, procedures, and standards of performance. Environmental Conditions: The noise level in the work environment is usually moderate; work is performed in either an office or classroom environment. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job Description About NIJC The National Immigrant Justice Center (NIJC) advances human rights and due process for immigrants, refugees and asylum seekers through direct legal services, impact litigation, advocacy, and public education. Headquartered in Chicago with offices in Washington, DC, Indiana, and San Diego, NIJC's team of over 100 attorneys, paralegals, and professionals, along with 2,000 pro bono attorneys, is at the forefront of immigration reform. Job Summary: The Legal Supervisor supervises a legal team, within NIJC's Immigrant Legal Defense Project, and provides legal representation and counseling to non-detained immigrants appearing before the Department of Homeland Security (DHS), the Department of State (DOS), and if appropriate, before the Executive Office for Immigration Review (EOIR) and the Board of Immigration Appeals (BIA). This person will also supervise an in-house legal team, ensure quality legal counsel and representation, provide case support, and oversee the day-to-day operations, as well as the ongoing training and professional development of team members. As a member of NIJC's supervisory team, the supervisor will on occasion collaborate with NIJC's other legal services projects, pro bono partners, litigation, policy and communications teams. Individual accountabilities and work volume will be established through the development of annual Success Objectives. Essential Duties and Responsibilities: • Supervises legal services and oversees paralegals, attorneys, interns and support staff providing legal services; including the development of case strategy, preparation, and representation before governmental agencies., • Ensures accurate data entry by paralegals, attorneys, and interns., • Oversees and reviews legal intakes; makes legal assessments and determinations regarding representation. Ensures timely case preparation, including case opening process, preparing filings, trial preparation, appeals, case closures, and other case management practices., • Works with supervisory team to build a strong team and oversee the team's projects. Provides recommendations based on case trends to inform project-based strategic decisions. Maintains and develops strategic partnerships with key stakeholders., • Conducts factual and legal research., • Provides legal representation to immigrants in immigration proceedings, including before an immigration officer, an immigration judge, and before the Board of Immigration Appeals as appropriate., • Drafts correspondence and documents, including applications, briefs and reports., • Improves delivery of legal services, including use of technology to improve efficiency. Trains lawyers and non-lawyers in immigration law., • Conducts legal presentations regarding law and case(s) to NIJC staff and members of the immigrant community. Maintains accurate, thorough and timely records., • Identifies trends and emerging issues and responses to issues. Please Include: • Your resume, • A compelling cover letterIn your cover letter, please address the following:, • Why you are interested in this specific role and in working for NIJC, • How your unique skills and experience will enable you to make a significant impact on our team and help us achieve our mission., • A specific, brief example of a project or accomplishment from your past that best demonstrates your relevant qualifications. Qualifications: • Education and/or Experience: A law degree (JD), license to practice law and at least 3 years' experience in the legal field, preferably in the field of immigration law; or a bachelor's degree with at least 3 years' experience as a Department of Justice accredited representative. Previous supervisory experience preferred but not required., • Language Skills: Fluency in English and Spanish is required. Excellent oral and written communication skills. Demonstrated competency in public speaking and strong interpersonal skills required. Additional non-English language skills are preferred., • Computer Skills: Proficiency in Microsoft Office, • Driving: May be required to have a current, valid IL Driver's License. May be required to drive their own vehicle and/or an organization vehicle to and from sites. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to remain in a stationary position 50% of the time, • The person in this position occasionally needs to move about the inside of the office to access filing cabinets, office machinery, etc. By submitting your application, you acknowledge and consent to undergo a comprehensive background check as part of the employment process. This background check will be conducted in compliance with applicable state and federal laws.

Job Description Pay: $90,000.00 - $145,000.00 per year Why This Is a Great Opportunity • Join a specialized construction team that self-performs critical foundation and civil scopes from start to finish, • Take ownership of projects that have real operational complexity, field impact, and visibility with leadership, • Work closely with estimating, field crews, and operations in a hands-on environment where execution matters, • Be part of a well-established, women-owned contractor with a strong reputation for delivering essential work This is an on-site role based in the Chicago area, with involvement in both office coordination and project site activity as needed to help keep work moving efficiently. Note: Must have direct project management experience in civil construction, heavy civil, foundations, concrete, earthwork, drilling, or closely related work. Candidates without directly relevant construction project management experience will not be considered. About Us We are a specialized contractor focused on complete foundation construction and related civil work, from site surveying and drilling through rebar cage construction, concrete placement, finish work, and site cleanup. Our team takes pride in self-performing key scopes, staying close to the work, and delivering dependable results in the field. Confidential Employer. Job Description • Manage civil and foundation construction projects from award through closeout, • Coordinate schedules, field activities, subcontractors, vendors, equipment, and materials, • Partner with estimating and operations to ensure a smooth handoff and strong project startup, • Track project budgets, cost exposure, production progress, and change orders, • Review plans, specifications, submittals, RFIs, and contract requirements, • Communicate with clients, field leadership, and internal teams to keep projects aligned on scope, schedule, and expectations, • Support site logistics, sequencing, and problem-solving throughout the project lifecycle, • Monitor project documentation, reporting, and compliance requirements, • 3+ years of directly relevant civil construction project management experience, • Strong background in heavy civil, foundations, concrete, earthwork, sitework, or drilling preferred, • Able to manage budgets, schedules, documentation, and field coordination, • Strong communication and problem-solving skills, • Comfortable working closely with field teams and leadership You will be joining a team that values ownership, execution, and practical decision-making. This is a strong opportunity for someone who wants meaningful responsibility, close connection to the work, and the ability to make an impact on specialized construction projects from start to finish. JPC-920 Job Type: Full-time Benefits: • Dental insurance, • Paid time off, • Vision insurance

Job DescriptionDescription: GENERAL SUMMARY: The Host/Hostess provides full-scope, hands on host / hostess services in the community per the Community standards. Is responsible for providing a superior level of quality service and cleanliness at all times. PRINCIPAL DUTIES: Essential Job Duties: (Other duties will be assigned as needed) Must be willing and able to do the following: · Assist the Dining Services Director and Dining Services Supervisor and serving staff with the overall operation, coordination, appearance and maintenance of the dining area and beverage station ensuring that courteous and efficient services are delivered. · Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining an inviting environment. · Monitor the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc. Assists in folding napkins, rolling silverware, refilling water and coffee as needed. · Exemplify at all times Community standards of cleanliness, sanitation and organization. · Provide all customers with quality service and an overall high quality dining experience. · Exhibit dining room appearance and presentation standards at all times. · Assist in maintaining pertinent and appropriate resident and guest records, reservations, and special functions. · Advise the Dining Room Manager regarding dining room status. · Knowledge of diets provided per Policy and Procedure. · Represent the community in a warm and inviting manner, which creates a positive marketing environment. · Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy · The Carrington embraces a culture of hospitality. · Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position. · Assure resident safety. · Follow written and oral directions. · Maintain confidentiality of resident and community information. · Complete assignments timely, completely and accurately. · Attend all in-services as assigned or requested. · Participate in interdisciplinary team and other community meetings as assigned or requested. · Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers. · Observe all community safety policies and procedures. · Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures. · Come to work in a clean, neat uniform and consistently present an appropriate professional appearance. · Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy. · Assume accountability for data contained in the employee handbook. · Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed. · Observe infection control procedures. · Follow Residents’ Rights policies at all times. · Observe all community policies and procedures. · Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures. · Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff. · Perform all other related duties as assigned in an effective, timely and professional manner. QUALIFICATIONS: Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc. Dining room organization and preparation hands-on responsibilities Knowledge in all areas of local Health Department, OSHA and other regulatory agencies relative to culinary services Strong inter-department communication and teamwork skills Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Ability to deal with problems involving few concrete variables in standardized situations Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs High school diploma/GED or the equivalent education, training and experience Experience in working with seniors preferred but not required Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/licensure Requirements:

Job Description Basic Function: Under the general supervision of the Manager of the Secondary Response Team (SRT), the SRT-Clinical Supervisor provides clinical supervision to one or more service units engaged in the delivery of behavioral services within both a community and clinic setting to children, adolescents, families or adults. This role ensures safe, coordinated care focused on stabilization, connection to ongoing treatment, and prevention of future crises while maintaining clinical quality and compliance standards. Reporting Relationship: Reports to: Secondary Response Team Manager Supervises (Position Title): Qualified Mental Health Professionals, Mental Health Professionals, RSAs Principal Duties/Responsibilities: • Provides and documents clinical supervision in accordance with agency performance standards., • Supervises all services in a manner to ensure the building of client resiliency and consumer input., • Assures that people served are provided the appropriate level and intensity of clinical services that are medically necessary., • Oversees the continuity of care of client services including referrals to community support services; coordination between behavioral and primary healthcare; the development and approval of service plans that are comprehensive, client-centered, strength-based, medically necessary, culturally sensitive, maximize client participation and adhere to the agency model of service delivery., • Assures that clients receive the appropriate level and intensity of services, and that services are medically necessary., • Oversees the implementation of the client’s treatment plan and service delivery., • Assists with the development and oversight of therapy and community support groups designed to promote recovery, resilience, life skills, and peer connection and serve as safe, trauma informed spaces fostering emotional regulation and stress reduction., • Ensures all group programming reflects trauma informed, recovery-oriented and evidence-based practices., • Additional duties may include the oversight of work development initiatives aligned with organizational goals and the management of partnerships with educational institutions and other stakeholders., • Assures that all services are provided in accordance with standards of informed consent, maintenance of client rights, standards of confidentiality and are consistent with Agency procedures, licensing standards, and standards of professional practice., • Assures that all treatment services are compliant with federal medical regulations., • Demonstrates expertise in the implementation of diagnostic formulations and criteria using the Diagnostic and Statistical Manual of Mental Disorders (DSM-V) and applicable pathways., • Maintains and adheres to current rules and regulations pertaining to services delivered by the Illinois Department of Mental Health & Developmental Disabilities as well as Department of Children & Family Services, including the Abuse and Neglect Reporting Act (ANCRA)., • Participates in 5 hours of training and/or other types of continuing education per quarter., • Participates in 6 hours of supervision per quarter., • Returns phone calls, faxes, electronic emails, intranet pages and coordinates with other community services. Sends and responds to releases of confidential information. Appropriately expresses information., • Completes assignments within required timeframes., • Seeks supervision when needed and functions professionally and appropriately in all staff and work-related interactions. Specifications: • This position calls for a minimum of a master’s degree in counseling and guidance, rehabilitation, counseling, social work, vocational counseling, psychology, pastoral counseling, family therapy, or a related field. The individual must possess a license in their respective discipline and be a Licensed Practitioner of the Healing Arts (LPHA)., • This position requires the use of a personal auto, valid driver’s license, and motor vehicle report acceptable to the agency’s broker and verification of insurance. This position also calls for an individual who has been cleared by the State of Illinois based upon a prior history of child abuse/neglect. In addition, the individual must clear a personal background review, fingerprinting, and criminal checks., • This position requires the individual to demonstrate the experiences, beliefs, attitude, and awareness that indicate cultural sensitivity to the client population served., • This position requires the individual to possess the ability to partner with clients individually and/or in family to help them mobilize resources and build resilience., • This position requires the individual to possess the ability to coordinate effectively with other team members, other Agency resources, and outside services in addressing client needs. $75,000 Annually Benefits • Paid vacation, • Paid Sick Time, • 12 Paid Holidays, • Medical, • Dental, • Vision, • 403(b) Plan, • Life Insurance, • Long-term & short-term disability, • Employee assistance program (EAP), • Family medical leave, • Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer Mental/Physical Demands: Ability to conceptualize and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must lift and/or move up to 10 pounds and occasionally life and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in a typical office environment. No unusual or adverse working conditions exist. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job Description Job Title: Estimating Manager Job Summary: Reporting to the VP of Sales, the Estimating Manager is responsible for overseeing the estimating department and leading the development of accurate and competitive cost estimates for prestress and precast concrete projects. This role requires strong leadership, deep industry knowledge, and the ability to collaborate across departments to ensure successful project bids and proposals. Key Responsibilities: • Lead and mentor a team of estimators, fostering a culture of accuracy, accountability, and continuous improvement., • Develop and implement standardized estimating procedures and tools., • Analyze architectural and structural drawings, specifications, and other documentation to prepare detailed cost estimates., • Collaborate with engineering, project management, sales, and the preconstruction teams to ensure alignment and accuracy of the scope of bid., • Collaborate with external partners such as clients, general contractors, architects, and suppliers to clarify project requirements, scope, and pricing., • Manage bid schedules and ensure timely and complete proposal submissions., • Attend and be an active participant regarding scope and pre-bid meetings as well as site visits, gathering and reviewing project specific information., • Maintain and update cost databases, unit pricing, and historical data. · Ensure all stakeholders are informed of changes in scope, pricing, or timelines throughout the estimating process. · Ensure all bid opportunity files are created and maintained. Key Qualifications: Education & Experience: • Bachelor’s degree in construction management, civil engineering or related preferred., • Preferred 5-10 years of experience within the Prestress & Precast industry., • Previous team supervision and management experience required. Skills & Knowledge: · A comprehensive knowledge of estimating techniques, including the estimation of hours for different categories of projects. · Proficiency in estimating software such as: 3D modeling software such as Drafting Tekla, Revit, AutoCAD, Autodesk and BIM. · Strong knowledge of construction drawings, specifications, and contract documents. · Advanced Excel skills and proficiency in Bluebeam and Microsoft Office Suite. · Strong quantitative and analytical skills to assess project costs and risks. · Ability to interpret complex technical documents and translate them into accurate estimates. · Strategic mindset with the ability to identify cost-saving opportunities and value engineering options. · Exceptional attention to detail and accuracy. · Ability to manage multiple estimates and deadlines simultaneously. · Strong organizational skills to maintain documentation and version control. · Be a change manager to improve process and building a strong internal team.

Job DescriptionDescription: Summary/Objective Rabine Paving America provides asphalt and concrete pavement services designed to meet your specific parking lot needs. Our team of experts make the set up and construction process easy with project management, regular reporting, quality materials and best practices. With commercial paving in all 50 states, we are the chosen partner for some of the country's largest retail brands. The National Project Superintendent is responsible for overseeing the construction of asphalt and concrete parking lots at various locations throughout the United States. This role will oversee the project in the field from inception to close which includes, but is not limited to: pre-construction meetings, project kick-off, daily management of subcontractors, management of resources and timelines, project closeout, punch lists, and invoice approval. This role requires up to 100% traveling. Essential Functions • Manages construction of large parking lots throughout the U.S., • Identifies and ensures timely delivery of equipment and material of projects, • Manage vendors for assigned project, • Executes project set up prior to construction, • Reviews scope, plans, materials, etc. to understand every aspect of the job(s) being managed, • Identifies opportunities to bring value to our clients, • Documents the job progress on a daily basis to ensure the customer’s needs are met, • Send consistent reports to the client and Rabine America office team, • Responsible for project execution within budget; identifies opportunities for cost savings, • Serves as first point of contact to customer and is responsible for a relationship based on trust and co-operation, and communication, • Maintain constant communication with the customer, the subcontractors, the National Operations Manager, and the Operations Coordinator., • Negotiate various aspects of the project when needed and track any change orders, • Provide quality control over projects to inspect for scope discrepancies, quality and cleanliness, • Work with other Project Managers to collaborate with and support each other, • Leads and ensures everyone onsite is promoting an injury and incident free safety culture, • Work with the Rabine safety team to push our safety standards on the subcontractors and all at the job site, • Execute any onsite repairs (signs, bollards, etc.), • 3+ years of construction industry experience, • Paving industry or project management experience, • Bachelor’s degree in Construction or Project Management a plus, • Demonstrated ability to set and manage budgets and resources, • Strong commercial acumen and understanding of financial impacts of decisions with respect to project budgets, • Clean driving record and a valid driver’s license required, • OSHA 30 Certification, First Aid and Flaggers Certification, and site relevant safety procedures certifications preferred, • SWPPP certification is preferred, • Experience with mix designs and pavement specifications is a plus, • MS Office Skills Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Environment This position involves working outdoors in a variety of weather conditions, including extreme heat, cold, rain, and snow. Travel to onsite work locations is required, both within the state and occasionally out of state. Reliable transportation and flexibility with travel schedules are essential. All necessary safety equipment and training will be provided to ensure a secure and productive work environment. Physical Demands Candidates must be comfortable performing physically demanding tasks in various weather conditions year-round. Responsibilities include frequent lifting and carrying of materials or equipment weighing up to 75 lbs, regular climbing and working from ladders, and extended periods of standing, walking, bending, and kneeling. Position Type and Expected Hours of Work 40 hours per week, Monday through Friday Travel 100% travel EEO Statement The Rabine Group and its companies is an equal opportunity employer.

Job Description Basic Function: Under the general supervision of the Manager of Behavioral Health Services provides supervision to one or more service units engaged in the delivery of behavioral health services on an in-home and clinic setting to children, adolescents, families, or adults. Reporting Relationship: Reports To: Manager Of Behavioral Health Services Supervises (Position Title): Qualified Mental Health Professional, Mental Health Professionals, Unit Secretaries Principal Duties/Responsibilities: • Provides and documents formal and regular operational and clinical supervision to assigned staff in accordance with agency performance standards., • Adheres to contractual, productivity, quality, and outcome standards set forth by the division/agency in accord with program requirements., • Supervises staff in conformity with agency personnel policies and standards set forth by the division/agency in accord with program requirements., • Assigns cases within agency time frames assuring the appropriate matching of clients to workers., • Assures the scheduling of staff to meet the unit operating needs., • Supervises all services in a manner to insure consumer and customer satisfaction., • Maintains automated case logging, tracking systems to assure unit compliance with professional and contractual standards and assures that service and case record compliance is maintained., • Submits and responds appropriately to unusual incidents while maintaining client confidentiality and assures that staff are trained in regard to and comply with the provisions of the Abuse and Neglect Reporting Act (ANCRA)., • Assures that clients served are provided continuity of care including referrals to community support services; coordinator of behavioral and primary healthcare; the development of service plans that are comprehensive, clients centered, strength-based, clinically necessary, culturally, sensitive, that maximize client's participation; and adhere to the agency model of service delivery., • Assures that all clients within the program unit receive the appropriate intensity and array of services to successfully meet their needs., • Assures that all unit cases are fully Medicaid compliant including assessment, planning, documentation, closing, and aftercare., • Demonstrates expertise in the supervision and implementation of diagnostic formulations and criteria using the Diagnostic and Statistical Manual of Mental Disorders (DSM-IV) and applicable clinical pathways., • Maintains agency standards of professional practice, employee conduct, and assures that State and Federal regulations concerning confidentiality, Abuse and Neglect Reporting, the Mental Health Code, and other applicable regulations adhered to by all supervises., • Serves as manager on call to unit cases as well as administrative on-call for divisional cases on periodic basis., • Assures that unit clerical functions are provided in accord with agency and divisional standards., • Submits regular management and quality assurance reports in accordance with the guidelines/expectations set forth by the agency., • Conducts regular staff meetings and assures the timely and effective exchange of information, concerns, and recommendations to answer questions between staff and division management., • Assures the unit facilities are staffed at all operating times with support personnel to answer phones, communicates maintenance problems, and assures that unit operations maintain day to day standards of health and safety., • *Serves as a member of the management team in identifying, developing, and implementing new programs to address client needs., • *Serves as a management representative to professional, community, and agency groups., • *Participates in the agency/divisional outcomes management system., • *Performs other duties and assignments commensurate with the responsibilities outline herein., • Participates in divisional/agency workgroups as requested. Requirements: This position requires a minimum of a master’s degree in social work, Guidance & Counseling, Rehabilitation Counseling, Vocational Counseling, Psychology, Pastoral Counseling, or Family Therapy. A minimum of three years of progressively responsible clinical work with children and/or adolescents with emotional/behavioral disorders. Meets the minimum requirements of the Qualified Mental Health Professional (QMHP); and who by training or experience has demonstrated mental health supervisory skills. The individual must be licensed/certified in their respective discipline if applicable. It is required that the individual be a Licensed Practitioner of the Healing Arts (LPHA). This position calls for use of a personal auto, valid driver’s license and Motor Vehicle Report acceptable to the agency’s broker and verification of insurance coverage. Mental/Physical Demands: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The supervisor must be able to effectively establish a positive unit milieu consisting of positive communications with all levels of personnel and clients as well as fostering a team approach. While performing the duties of this job, the employee must be able to interpret a variety of written and oral instructions, clearly speak and hear, use hands and fingers, walk, drive, and sit for extended periods of time. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in a typical office environment in addition to community locations including client residences, housing developments, schools, and hospitals like locations. Fulltime Role Compensation 70,000 to 75,000 Annually Benefits • Paid vacation, • Paid Sick Time, • 12 Paid Holidays, • Medical, • Dental, • Vision, • 403(b) Plan, • Life Insurance, • Long-term & short-term disability, • Employee assistance program (EAP), • Family medical leave, • Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionDescription: The job descriptions have been created and utilized from International House of Pancakes, Inc. (IHOP Corporation) Standard Operating Procedures and utilized by this franchise organization. As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Essential Duties and Responsibilities including the following: • Greet customers timely as they enter the restaurant, escort, and seat them as soon as a table/booth is available., • Opens door for guests arriving and departing., • Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities., • Process To-Go and Delivery Orders, • Providing menu recommendations and additional information., • Upselling additional products when appropriate., • Taking orders using software, order slips, or by memorization., • Communicating order details to the kitchen staff., • Delivering food and beverages in a timely fashion to outside guests., • Delivering checks and collecting bill payments., • Clear, clean, manicure, re-set tables, clean chairs, booths, and floors., • Providing exceptional customer experience., • Develop and maintain professional and functional working relationships with IHOP employees and customers., • Perform Food Safety Evaluations (FSE), LTO Training, A/B Status, Operations Excellence (OE), Health Department Inspections (HDI) per the IHOP SOP., • Execute the Guest Relations for NGC – Normalized Guest Complaints Index per the IHOP SOP to ensure the quality guest experience., • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank customers and invite them to return., • Handle cash in an accurate and responsible manner., • Answer the telephone, take messages, and take and complete “To-Go”/Curbside orders., • Maintain guest checks, voids, and discounts., • Maintain a waiting list, if necessary., • Rotate station seating to ensure the quality of guest service. If applicable, make floor chart., • Check restrooms hourly to ensure proper stock levels and cleanliness., • Perform all cleaning duties according to posted cleaning charts., • Comply with IHOP uniform and appearance standards per the IHOP SOP guidelines., • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: • Prior experience as a host is a plus., • Must showcase teamwork and communication skills., • Must be able to handle money transactions responsibly., • Must be able to multitask and act quickly., • Must be flexible and ready to work in shifts. To provide this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is required to frequently use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moved up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job DescriptionDescription: The job descriptions have been created and utilized from International House of Pancakes, Inc. (IHOP Corporation) Standard Operating Procedures and utilized by this franchise organization. As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Essential Duties and Responsibilities including the following: • Greet customers timely as they enter the restaurant, escort, and seat them as soon as a table/booth is available., • Opens door for guests arriving and departing., • Accommodate any special needs of guests, i.e., boosters, highchairs, disabilities., • Process To-Go and Delivery Orders, • Providing menu recommendations and additional information., • Upselling additional products when appropriate., • Taking orders using software, order slips, or by memorization., • Communicating order details to the kitchen staff., • Delivering food and beverages in a timely fashion to outside guests., • Delivering checks and collecting bill payments., • Clear, clean, manicure, re-set tables, clean chairs, booths, and floors., • Providing exceptional customer experience., • Develop and maintain professional and functional working relationships with IHOP employees and customers., • Perform Food Safety Evaluations (FSE), LTO Training, A/B Status, Operations Excellence (OE), Health Department Inspections (HDI) per the IHOP SOP., • Execute the Guest Relations for NGC – Normalized Guest Complaints Index per the IHOP SOP to ensure the quality guest experience., • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank customers and invite them to return., • Handle cash in an accurate and responsible manner., • Answer the telephone, take messages, and take and complete “To-Go”/Curbside orders., • Maintain guest checks, voids, and discounts., • Maintain a waiting list, if necessary., • Rotate station seating to ensure the quality of guest service. If applicable, make floor chart., • Check restrooms hourly to ensure proper stock levels and cleanliness., • Perform all cleaning duties according to posted cleaning charts., • Comply with IHOP uniform and appearance standards per the IHOP SOP guidelines., • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor. Work Environment The work environment characteristics described here are representative to those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements: • Prior experience as a host is a plus., • Must showcase teamwork and communication skills., • Must be able to handle money transactions responsibly., • Must be able to multitask and act quickly., • Must be flexible and ready to work in shifts. To provide this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear. The employee is required to frequently use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or moved up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Job Description Salary: $25 - $27 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Guest Service Agent (GSA) is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Located on reception floor, and all public areas, the GSA will be the first point of contact for visitors to the area, making them feel comfortable, directing them to their appointments and meetings and assisting them during their visit Key Responsibilities: • Prepare presentations (Power Point, financial book, hard copy, drafting documents...), • Supports & participated in communication throughout the region, • Research projects/compilation as needed, • Arrange and coordinate conference calls, region meetings and training sessions, • Prepare and process expense reports, payables, credit card statements and e-transfers, • Prepare/maintain regional staff/client/unit directory database, • Work with Compass payroll and maintain “MAP” Manager Access to Personnel to resolve payroll issues, • Assist with new unit openings & corp. branded programs as needed, • Participate in Be-A-Star as chairperson for region, • Complete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines, • Ability to deal with problems involving several concrete variables in standardized situations, • Performs any other duties as assigned by regional team Preferred Qualifications: • High school diploma or general education degree (GED), • One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience, • Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals, • Experience writing routine reports and correspondence, • Experience speaking effectively before groups of managers, • Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume, • Experience in applying concepts of basic algebra and geometry Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1532996 Rapport a specialized division of FLIK Hospitality Group

Job Description Basic Function: Under the general supervision of the Manager of Behavioral Health Services, the Outpatient Clinical Supervisor provides clinical and administrative supervision to one or more service units delivering behavioral health services in clinic and community-based settings. Services are provided to children, adolescents, adults, and families. The supervisor ensures high-quality, ethical, and compliant care while supporting staff development, productivity, and program goals. Reporting Relationship: Reports To: Manager Of Behavioral Health Services Supervises (Position Title): Qualified Mental Health Professional, Mental Health Professional Principal Duties/Responsibilities: • Provide regular, documented clinical and administrative supervision to assigned staff, • Support clinical decision-making, diagnosis, and treatment planning using DSM criteria, • Review and approve clinical assessments, including IM+CANS, and ensure clinical accuracy and appropriateness, • Maintain active IM+CANS certification and ensure staff compliance with certification requirements, • Monitor staff performance, including productivity, documentation timeliness, and quality of care, • Address performance concerns through coaching and corrective action as needed, • Ensure all services and documentation meet Medicaid, Rule 132, and agency standards (assessment, treatment planning, service delivery, discharge, aftercare), • Maintain oversight of case records, tracking systems, and reporting to ensure audit readiness, • Submit required quality assurance and management reports in a timely manner, • Assign cases within required timeframes, ensuring appropriate client-to-staff match, • Ensure adequate staffing coverage and scheduling to meet program needs, • Support day-to-day operations, including coordination with administrative and support staff, • Ensure services are clinically appropriate, medically necessary, and aligned with client needs, • Oversee continuity of care, including referrals and coordination with internal and external providers, • Ensure clients receive the appropriate intensity and range of services, • Promote a high standard of client engagement and satisfaction, • Ensure compliance with ANCRA, confidentiality laws, the Mental Health Code, and all applicable regulations, • Respond to and report unusual incidents in a timely and appropriate manner, • Maintain a safe and compliant environment for clients and staff, • Participate in program planning, development, and quality improvement initiatives, • Represent the program in internal and community-based meetings, • Participate in agency workgroups and outcomes management processes, • Paid vacation, • Paid Sick Time, • 12 Paid Holidays, • Medical, • Dental, • Vision, • 403(b) Plan, • Life Insurance, • Long-term & short-term disability, • Employee assistance program (EAP), • Family medical leave, • Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer. Mental/Physical Demands: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The supervisor must be able to effectively establish a positive unit milieu consisting of positive communications with all levels of personnel and clients as well as fostering a team approach. While performing the duties of this job, the employee must be able to interpret a variety of written and oral instructions, clearly speak and hear, use hands and fingers, walk, drive, and sit for extended periods of time. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Environmental Conditions: The noise level in the work environment is usually moderate. Duties are performed in a typical office environment in addition to community locations including client residences, housing developments, schools, and hospitals like locations. Specifications: This position requires a minimum of a Master’s degree in Social Work, Guidance & Counseling, Rehabilitation Counseling, Vocational Counseling, Psychology, Pastoral Counseling, or Family Therapy. A minimum of three years of progressively responsible clinical work with children and/or adolescents with emotional/behavioral disorders; meets the minimum requirements of the Qualified Mental Health Professional (QMHP); and who by training or experience has demonstrated mental health supervisory skills. The individual must be licensed/certified in their respective discipline if applicable. It is desirable that the individual be a Licensed Practitioner of the Healing Arts (LPHA). The position requires a demonstrated ability, beliefs, attitude, and awareness that indicates cultural sensitivity to the client population served in addition to an ability to partner with consumers, staff, and service customers to help them mobilize resources and their inner capacity to address problems they face. This position also requires the ability to coordinate effectively with other management team members, other agency resources and the community in addressing client needs. This position calls for use of a personal auto, valid driver’s license and Motor Vehicle Report acceptable to the agency’s broker and verification of insurance coverage. This position also requires good oral and written communication skills. This description documents the general contents and requirements of the job. It is not to be construed as an exhausted statement of duties, responsibilities, or requirements. The principal duties and responsibilities shown are all essential job functions except for those indicated with an asterisk (*). The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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