Front desk agent jobs in Oklahoma City, OklahomaCreate job alerts

As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Front Desk Agent, you would be responsible for greeting and registering gues

As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. As a Front Desk Agent, you would be responsible for greeting and registering gues

Maintains the cleanliness and neatness of the front desk area. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and pr

Our objective is to build and maintain a company culture where people are driven, do the right thing and care about others.We want all employees to be empowered to be an integral part of the success of the Bradford House.In selecting employees to join our team, we look for individuals with integrity

HP Hotels - JobID: 100-104572113 [Guest Service / Concierge] As a Front Desk Agent at HP Hotels, you'll: Greet all customers who approach the Front Desk; Check-in arriving guests and check-out departing guests in the most efficient manner possible, following all established procedures and policies;

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Experience as a Front Desk Agent in a hotel preferred. As a Front Desk Agent, yo

Job Description Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're all about crafting unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, we've got the perfect stage for you to shine! Picture this: You're at the epicenter of OKC's buzzing downtown, where the energy of the city's thriving cultural scene meets the charm of Southern hospitality. Your workplace, the Sheraton Oklahoma City Downtown Hotel, is a beacon of refinement and comfort for our guests, and an enriching environment for you. Here, you're more than an employee; you're part of a family that cherishes diversity and champions individuality. What's in It for You? At Sheraton Oklahoma City Downtown Hotel, we believe in rewarding your dedication and zeal. We offer: • Competitive wages that recognize your worth, • Comprehensive benefits for you and your family, • 401K matching program that secures your future, • Flexible scheduling, so you have time for what truly matters, • Discounts at Marriott and Crescent managed properties across North America - because we know you love to explore!Your Role in Our Symphony of Service As our Guest Service Representative, you're the maestro conducting the orchestra of a perfect stay. From welcoming guests with a warm smile, managing check-ins smoothly, to fulfilling requests with a touch of magic, every move you make strikes a chord of delight. You don't just handle keys and reservations; you architect memorable experiences, crafting every moment with care. Are We Singing Your Tune? You're a natural at delivering unforgettable experiences. You're a collaborator, a problem-solver, and a multitasker. Your impeccable organization and time management skills shine in everything you do. You're looking for a role that offers variety, one where you get to work different shifts, including days, evenings, and weekends, to suit your personal schedule. Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open, honest dialogues about race, equity, and diversity. By examining our beliefs and behaviors, we drive change through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where you feel respected and valued, just like the guests we serve. So, ready to bask in the glow of the Sooner State, while igniting your career in hospitality? Welcome to the Sheraton Oklahoma City Downtown Hotel - the place where You Belong. We Care. Shine Bright.

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join us on our Front Office team. We are committed to providing you with: • Highly competitive wages, • An exceptional benefit plan for eligible associates & your family members, • 401K matching program for eligible associates, • Flexible scheduling to allow you to focus on what is important to you, • Discounts with our Crescent-managed properties in North America for you & your family members, • Discounts at Marriott properties globally, • Paid time off Here is what you will be doing each day: As a Front Desk Supervisor, you will be a leader on the front lines of our guest services team overseeing shift supervision of the Front Desk Agent team and responsibilities. Does this sound like you? You enjoy a fast-paced environment. You have a calm disposition under pressure and enjoy solving problems. You always take the extra step to wow someone on a special occasion and love being a part of a team. You have a high aptitude for working with computer systems and can catch on quickly to new processes. You are able to stand for a full 8-hours shift and are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Some day to day tasks you may encounter in this position include but are not limited to: • Overseeing the completion of the daily checklist at the Front Desk., • Addressing and resolving guest concerns in a timely and professional manner., • Ensuring clear and efficient communication between the Front Desk and other departments throughout the shift., • Greeting guests immediately with a friendly and sincere welcome. Using a positive and clear speaking voice, listening to and understanding requests, responding with appropriate actions and providing accurate information such as outlet hours and local attractions., • Promoting Crescent and brand specific marketing programs., • Checking guests in and out, making appropriate selection of rooms based on guest needs. Coding electronic keys. Nonverbally confirm the room number and rate., • Responding to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business., • Implementing company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers., • Supervising and providing guidance and leadership to the Guest Service Agents. Communicating effectively both verbally and in writing to provide clear direction to staff., • Remaining calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolving customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Making decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorizing revenue allowances to remedy problems only after other alternative solutions have been offered. REQUIRED SKILLS AND ABILITIES: • Self-starting personality with an even disposition., • Maintain a professional appearance and manner at all times., • Can communicate well with guests., • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts., • Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error., • Ability to access and accurately input information using a moderately complex computer system., • Ability to stand, walk and continuously perform behind the front desk., • Ability to observe and detect signs of emergency situations., • Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated., • Ability to establish and maintain effective working relationships with associates, customers and patrons. Preferred experience Prior hospitality supervisory experience in a full service hotel setting. Marriott experience strongly preferred. Knowledge in using Lightspeed program.

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job Description Our objective is to build and maintain a company culture where people are driven, do the right thing and care about others. We want all employees to be empowered to be an integral part of the success of the Bradford House. In selecting employees to join our team, we look for individuals with integrity, respect for others, and those that seek to thrive in an environment of teamwork and professionalism. This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the General Manager. Bradford House is committed to Equal Employment Opportunity (EEO). We foster a work climate that promotes acceptance and diversity and gives all associates the opportunity to be recognized and valued for their contributions to our business. Our company complies with all state, federal and local laws, rules, regulations and constitutional provisions prohibiting discrimination. Job Summary: • Responsible for greeting guests as they enter the hotel. Check in and check out guest in a friendly and helpful manner. Strong ambassador for Bradford House in all interactions with guests – hotel and restaurant. Essential Job Functions • Greet all guests as though you are welcoming them to your own home with a genuine smile and eye contact., • Ensure that you are using the guests’ name at all times, once known., • Answer multiple phone lines within 3 rings, using correct greeting and telephone etiquette, to book hotel and dinner reservations and answer general questions., • Check guests into and out of our booking system. Verify information with the guest, requesting identification., • Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent hotel data, • Provide information to guest of the location of their guest room and amenities., • Encourage guest retention by anticipating guests needs, respond promptly and acknowledge all guests., • Maintain complete knowledge at all times to anticipate guest inquiries promptly:, • all hotel features/services, hours of operation, etc, • all room rates, special packages, promotions, etc, • daily house count, expected arrivals, expected departures, etc, • scheduled daily group activities, restaurant daily specials, etc, • the area around the hotel, what is available for local eateries and entertainment, etc, • Handle guest complaints in a professional and polite manner. Resolve ensuring guest satisfaction., • Carry yourself with professionalism, organization, and knowledge to provide guests with instant confidence in our property, • Instill a calm, organized, heartfelt, urgent approach when interacting in stressful situations. Troubleshoot emergencies., • Maintain and promote a positive and cooperative work relationship with communication between all departments., • Communicate pertinent guest information or complaints to designated departments., • Inspect/Walk the guestrooms, public areas and grounds for cleanliness and maintenance issues. Ensure consistent quality., • If seating restaurant guests: Inform of who will be serving them to ensure a smooth handoff to the service staff, • Manage the flow of guests into the Café and Bar areas, provide accurate wait times if appropriate, • Perform all duties according to safety procedures, including the use of PPE., • Maintain and promote a positive and cooperative work relationship with all hotel departments., • Follow all procedures and policies set forth by the company, and department., • Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register, be able to account for any discrepancies. Essential Core Skills and Competencies • Requires ability to take written and verbal direction in English and speak English clearly., • Reliable and responsible character, with exceptional follow up and attention to detail., • Friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once., • Good listening skills, with the ability to respond quickly to needs and requests., • Exceptional organizational skills with the ability to balance and prioritize work., • Exceptional service orientation, with keen ability to focus and deliver on guest needs., • Proactive approach with exceptional initiative and problem-solving abilities to ensure the highest levels of productivity and guest satisfaction., • Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all company issued software programs implemented., • Highly motivated and detail-oriented self-starter., • Able to perform routine work or the same task over and over again., • Able to communicate effectively with guest, team members and management in English., • Ability to understand and comply with proper cleaning techniques., • Ability to take direction and follow instructions., • Ability to work effectively as an independent contributor, and as a part of a collaborative team., • Ability to multi-task and effectively manage numerous priorities within a fast-paced environment., • Consistently at work and on time. Supervisory Responsibilities • None Work Environment • Most work is performed indoors. Occasionally service is required to outdoor seating area., • Frequent use of office equipment such as iPads, TVs, computers, and phones., • Fast-paced, with high levels of interactions with guest, associates, and managers. Physical Demands: • Ability to go up and down stairs often during shift, sometimes with large, heavy items., • Requires regular listening and hearing ability and visual acuity., • Requires ability to reach, bend, stoop, kneel, and lift up to 40 pounds intermittently during the work shift., • Requires ability to work in a standing position for long periods of time, • Must have moderate hearing to hear customers, supervisors, and communicate with other staff., • Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing., • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Expected Work Hours and Location: • Work is any time during operational hours to include morning, nights, weekends, and holidays., • One Location – Bradford House Education and Experience: • 1+ years of prior hotel experience or customer service experience., • High School diploma or equivalent., • Familiarity with hospitality industry. Other Eligibility Qualifications: • Legally eligible to work in the United States., • Strong computer skills., • Able to read and speak the English language well., • Able to pass a background check and pre-employment drug screening., • Reliable transportation. Hours: • Guaranteed shifts: Sat & Sun – 7a-3p OR 3p-11p (other hours vary weekly), • 16-30 hours per week (2-4 shifts per week) Employee Discounts: • Restaurant: All employees will receive 50% off food for themselves and 30% off food for up to five (5) guests. The employee must always be accompanying their guest. No alcohol is discounted for employees or their guests ever., • Hotel: All employees will receive 35% off the posted Best Available Rate for a maximum number of 10 room nights per calendar year. The employee may stay themselves or offer to a friend or family member. Benefits: • Dental Insurance, • Health Insurance, • Paid Time Off, • Vision Insurance Benefit Conditions: • Waiting period applies, • Only full-time employees are eligible By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

This position may be filled prior to the posted deadline.Interested candidates are encouraged to apply as soon as possible.Koniag Advisory Business Solutions, a Koniag Government Services company, is seeking a Customer Service Representative to support KABS and our government customer in Oklahoma Ci

Our mission is to provide quality, accessible and patient-centered eye care.Consider joining Sylvester Eye Care/Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometr

Previous front desk, administrative, or customer service experience. Position SummaryThe Office Assistant / Receptionist is responsible for managing the front desk and serving as the first point of contact for employees, visitors, vendors, drivers, applicants, and guests entering the facility. Maint

Customer Service Representative.Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company.We have fun, and we offer personal challenges and growth.At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite

Customer Service Representative.For more than 70 years, Regal Plastic has been a pioneer in the distribution and fabrication of plastic sheet, rod, tube and film products in the U.Our customer service representatives are the foundation of our success.They serve as our voice and ensure our customers

If you want to work in an environment that is fun, challenging, and rewarding, then Jim Evans - State Farm Agent may be the right fit for you!. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Inside Sales/Customer Service Representative.McCarty Equipment, a SunSource company, is a highly recognized value-added distributor and fabricator of hose.With 17 locations across North America, we provide a wide range of hose, valves, gaskets, fittings and tools.We have the capability to provide su

Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.

This role is responsible for overall front office administrative and receptionist duties.

Receptionist - State Farm Agent Team Member. Joe Baker - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Full-Time Receptionist for Leading Criminal and Family Law Firm.Are you passionate about delivering exceptional customer service and thriving in a fast-paced environment? Our successful and growing criminal and family law firm is looking for a full-time receptionist to become the welcoming face of o

The primary responsibility of this position is to support the daily operations of the Dealership.Responsibilities described in this section are fundamental to success in this position.Answer and route incoming phone calls from a multi-line telephone.Greet customers and direct them to the proper depa

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

As a Customer Service Representative - State Farm Agent Team Member with Joe Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. State Farm agents' employees are not employees of State Farm. Agents are r

We are seeking a Customer Service Agent to join our team! A customer service representative will act as a liaison and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Customer Service Representative.Location: Oklahoma City, Oklahoma.Industry: Retail / Sales Support.Benefits: This position is eligible for medical, dental, vision, and 401(k).Addison Group is hiring a Customer Service Representative on behalf of our client.This role provides essential support to cus

Writing Center Receptionist - Student.This individual will serve in a receptionist role.They will assist visitors as they arrive and while they work in the computer area.They will provide clerical services for the supervisor.Position Type - Student Employee.Minimum Education/Experience - Must be a c

We are looking for a Receptionist to join our Administrative team as we grow to be one of the top home infusion providers in the country.The Receptionist will report to the General Manager and work in our location branch.Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of

Receptionist - Collison Center Edmond.The primary responsibility of this position is to support the daily operations of the dealership as well as close service repair orders, collect payments, and ensure customer service satisfaction.Responsibilities described in this section are fundamental to succ

Customer Service Representative (Nights).OK Oklahoma City - Oklahoma City, OK 73129.Title: Customer Service Representative.Reports To: Customer Service Manager.Embrace, promote and achieve the Vision, Values and Mission of the company, and to assist in meeting the Owner's plan each year.UPT is commi

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Customer Service Representative.This position is remote in TX, NC, FL, GA, MO, IN, SC, AZ, KS, KY, OK.You will have the flexibility to work remotely as you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier l

Lowe’s is seeking Cashiers / Customer Service Associates to assist customers with purchases, returns, and general front-end store operations. Cashiers and Customer Service Associates are responsible for providing friendly customer service, processing transactions accurately, assisting with returns

Location: 7500 SW 29th Street, Oklahoma City OK Duration: 6-7 months at Cameron location Monday through Friday 7:30 am to 5:00 pm with an hour lunch.

Provides back-up for other front desk/reception areas when needed.

Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations.Employees operate the register, handle cash and card transactions, assist customers with finding pet food and supplies, answer basic pet car

A Windows Desktop or Laptop Computer ( >. An Ethernet cable connected to your Windows Desktop/ Laptop.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.