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Job DescriptionThe Help Desk Manager is a key leadership role responsible for managing and directing all IT Help Desk operations for the organization. This position ensures the efficient handling of IT service requests across Tier 1, Tier 2, and escalation into Tier 3, aligning service delivery with established Service Level Agreements (SLAs), OneStop Help Desk processes, and the agency’s ITIL v4/ServiceNow-based framework. The Help Desk Manager oversees ticket queue management, staff workload distribution, process improvement initiatives, and the development of reporting metrics that support continuous service improvement. The role requires a strong balance of leadership, technical knowledge, customer service focus, and performance management skills.Key Responsibilities • Provide daily leadership and oversight of Help Desk operations, ensuring ticket queues are monitored and managed effectively., • Assign and reassign unassigned or misrouted tickets to appropriate personnel across all tiers., • Ensure compliance with OneStop processes, SLAs, and agency-approved procedures for escalation, routing, and closure of incidents., • Develop, implement, and maintain continuous service improvement (CSI) programs to enhance efficiency and user satisfaction., • Create and maintain ServiceNow workflows, templates, and reporting dashboards to optimize operational efficiency., • Design, execute, and analyze end-user satisfaction surveys; report results and corrective actions to leadership., • Monitor Help Desk key performance indicators (KPIs), including ticket response/resolution times, first-call resolution rates, and customer satisfaction., • Provide performance and utilization metrics on a recurring basis (weekly, monthly, ad hoc) to the COR and OCIO leadership., • Act as a senior escalation point for complex operational issues impacting Tier 1 and Tier 2 teams., • Lead knowledge management efforts by coordinating documentation of procedures, scripts, FAQs, and Knowledge Base Articles (KBAs)., • Mentor and coach Help Desk staff, promoting professional development and high-quality customer service standards., • Support VIP and executive-level incident response, ensuring white-glove support for agency leadership., • Collaborate with stakeholders, including Tier 3 engineers, AOS (Applications Operations Solutions), SOC, and CSIRT teams to resolve enterprise-wide IT issues., • Participate in monthly Program Management Reviews, provide input into quality control planning, and contribute to SLA/OLA refinement.Minimum Qualifications, • Bachelor’s degree in Computer Science, Information Science, Information Systems Management, Engineering, or a related STEM field., • Note: Equivalent experience and recognized industry certifications may substitute for the degree requirement., • At least 10 years of experience managing and/or supporting federal IT programs, including at least 5 years in IT Help Desk or End User Support leadership., • Demonstrated proficiency in ServiceNow ITSM or comparable ITSM platforms., • Proven ability to develop, track, and report on service delivery metrics., • Strong understanding of ITIL v4 service management principles., • Excellent communication, interpersonal, and leadership skills.Preferred Qualifications, • ITIL v4 Foundations Certification or higher., • PMP or other project management certification., • Experience managing hybrid teams across multiple geographic locations., • Prior experience supporting federal agency IT operations.Other Requirements, • Must pass agency background investigation., • Must be a U.S. Citizen. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance iqYPjfsUeu

Job DescriptionJob Title: Tier 2 Systems Administrator (internally: Cloud Services Administrator)Location: National Harbor, MD (Hybrid) Type: Full Time Compensation: $50,000 to $70,000 Annually + Benefits Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Cloudforce is seeking a Cloud Services Administrator to play a key role in managing and maintaining our clients’ Microsoft Azure cloud environments. The Cloud Services Administrator will be responsible for monitoring the health and performance of Azure resources, implementing best practices for system reliability and security, and providing day-to-day administrative support for cloud infrastructure. If you love solving problems, tinkering with technology, and making things work better every day, this is the role for you. You’ll get hands-on experience with cutting-edge cloud tools, work with a supportive team that loves to collaborate, and play a key role in helping our clients get the most out of the Microsoft Azure cloud. Responsibilities: • Manage and prioritize internal and external Service Desk tickets and escalate issues as necessary., • Lead the administration, operation, and optimization of client SCCM infrastructure systems, ensuring scalability, security, and high performance., • Oversee and conduct patch management, OS and application packaging, deployment processes, and hybrid Intune/MEM integration in client environments., • Design and implement advanced endpoint strategies to enhance efficiency, including migrations to Azure and modern endpoint management solutions., • Respond to inquiries and troubleshoot technical issues related to cloud infrastructure, applications, and services, while following established procedures and policies., • Maintain knowledge of current trends and developments in cloud technology and provide suggestions to improve the managed cloud services operations., • Collaborate with other teams to ensure timely resolution of customer issues and concerns., • Contribute to the continuous improvement of service desk processes and procedures, identifying opportunities for automation and efficiency gains., • Participate in training programs to improve technical knowledge and customer service skills related to cloud services., • Perform routine system maintenance tasks, such as software updates, patch management, and system backups., • At least 2-3 years of experience in a help desk or customer service role, preferably related to managed cloud services., • Proven track record in SCCM Administration/Engineering, with advanced expertise in Intune/Microsoft Endpoint Manager (MEM)., • Fundamental knowledge of cloud computing, particularly in Azure., • Excellent communication skills, both verbal and written., • Experience with monitoring and alerting platforms., • Ability to work under pressure and handle multiple tasks simultaneously., • Knowledge of basic troubleshooting techniques for cloud infrastructure, applications, and services., • Familiarity with help desk ticketing systems and IT service management processes related to cloud services., • Ability to work independently and as part of a team. Cloudforce is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

Job DescriptionJob Description: Short Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools with expert knowledge and training on the Districts Aspen SIS functions and support the DevOps team in testing. Complete Description: The Senior Software Trainer and Quality Assurance Analyst is a hybrid training/QA role that is uniquely designed to provide schools with expert knowledge and training on the Districts Aspen SIS functions and support the DevOps team in testing and validation new SIS features. The analyst is responsible for providing virtual and in person training and support to schools and central office users. They will provide virtual and in person support and training, in addition to telephone and email support to the end-user community. This role provides resolutions for users, walks the user through a series of steps to determine the cause of a problem, updates systems to reflect users requests, and creates training resources to support the ongoing use of the system. The role ensures problem ownership and promotes end-user satisfaction. Specific Duties 1. Create and maintains training resources (manuals, reference guides, webinars, websites) to support ongoing training using a number of mediums: PowerPoint, video, Captivate, Word, SharePoint, etc., 2. Provide virtual and in person training to central office and school-based staff (both at central office and at schools), 3. Interface with other teams on behalf of the training team to improve processes and relationships, 4. Serve as the Tier II point of contact for support to resolve Aspen SIS user issues, 5. Deliver the highest level of customer service to users, 6. Log user inquiries in a ticket tracking system. Daily reviews any open issues or requests from end-users and follow-up accordingly., 7. Determine nature of obstacles and best DCPS staff to resolve, tracks and, 8. Support and carries out the Chancellors mission to transform DC Public Schools and close the achievement gap., 9. Perform other related duties as assigned Duties for this role will also include: 1. Identifying and communicating with key stakeholders., 2. Gathering, reviewing, and analyzing business needs., 3. Liaising between various business departments and groups., 4. Assessing options for process improvement and testing of applications, as needed., 5. Maintaining documentation regarding various projects, processes, and operations. Required Skills and Experience 1. Required: 5 consecutive years of experience training users in Aspen SIS or other student information systems within DCPS or other educational settings., 2. Required: 2 years familiarity with help desk ticket tracking systems (Remedy, HEAT, etc.)., 3. Required: 4 years of thorough knowledge of Aspen SIS capabilities, 4. Required: 10 years providing excellent customer service, communication, interpersonal skills (both written and verbal) with emphasis on providing high quality customer service within a team environment, 5. Required: 5 years producing training materials using video, Word, PowerPoint, Captivate, 6. Ability to maintain professional communication skills when under pressure and exhibit a high level of patience., 7. Required: Must have a wide range of skills and knowledge in computer software and an understanding for network applications., 8. Required: Must have exposure to or experience in the education sector preferred., 9. Ability to quickly learn new processes and procedures, 10. Ability to work independently in a fast-paced environment, 11. Must be extremely well organized and detail oriented Skills Matrix Bachelors degree in IT or related field or equivalent experience Excellent customer service, communication, interpersonal skills (both written and verbal) Ability to maintain professional communication skills when under pressure and exhibit a high level of patience. Must have a wide range of skills and knowledge in computer software and an understanding for network applications. Producing training materials using video, Word, PowerPoint, and Camtasia, or Captivate SME in complex enterprise level projects Must have exposure to or experience in the education sector preferred. Must have knowledge of Adobe Captivate. Help Desk ticket tracking systems (remedy, HEAT, etc.) Student Information System - SIS capabilities 5 consecutive years of experience training users in Aspen SIS or other student information systems within DCPS or other educational settings. Flexible work from home options available.

Job Description Bernstein Management Corporation (BMC) has been a regional leader in real estate management for 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 90 properties representing over 5,800 residential units and 4.0 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 250 industry professionals manage the portfolio with a hands-on, vertically integrated approach. For more information, visit bmcproperties.com. The Help Desk Analyst provides hands-on, frontline technology support for both corporate and property management teams, ensuring reliable and responsive service for systems that drive daily operations across the portfolio. This role is responsible for triaging, troubleshooting, and resolving issues involving hardware, software, networking, and property systems - while maintaining strong, service-oriented relationships with users at all levels. Key Responsibilities • Serve as the first point of contact for IT support across corporate and property locations via phone, email, and ticketing system., • Diagnose and resolve hardware, software, and network issues, escalating when appropriate to senior IT staff or vendors., • Support core business platforms including Microsoft 365, Conferencing Technologies, Teams Phone, SharePoint, and Yardi., • Manage new hire setup, equipment provisioning, and onboarding in coordination with HR and Facilities., • Maintain accurate ticket updates, asset records, and troubleshooting documentation., • Perform user account management tasks (password resets, group membership, license assignment, and access requests) within Microsoft Entra ID (Azure AD)., • Support and maintain endpoint devices: laptops, desktops, and mobile devices., • Assist with basic network troubleshooting for ISPs, Meraki switches, firewalls, and access points., • Coordinate with property technology vendors, including Surveillance, ISPs, and access control providers., • Support vendor management activities such as ticket escalations, service requests, and billing coordination with Telco, ISPs, and other technology vendors., • Identify and contribute to IT process improvement initiatives and ensure consistency with ITIL best practices., • Participate in on-call rotation or scheduled after-hours maintenance as needed., • Bachelor's degree, or equivalent professional experience., • 2+ years of IT help desk or technical support experience, ideally in real estate, property management, or multi-site operations., • Competent with Windows 10/11, Microsoft 365, Teams, Teams Phone, SharePoint, and basic networking., • Competent with Networking Infrastructure, Microsoft Entra ID (Azure AD), • Competent with managing ticketing systems such as Ninja or Jira., • Experience in managing or coordinating with third-party technology vendors (ISPs, surveillance, access control, property tech)., • Understanding of ITIL principles and process-driven service delivery., • Excellent communication, customer service, and problem-solving skills., • Working knowledge of property management systems (e.g., Yardi) preferred., • Service-oriented and approachable, able to build trust with non-technical users., • Organized, reliable, and able to manage multiple requests in a fast-paced environment., • Curious, proactive learners who seek to understand how technology supports property operations., • Calm under pressure with a focus on timely, quality resolution. Full-time, standard business hours with occasional after-hours or weekend support for scheduled maintenance and property visits. Travel Periodic travel to local properties within the DC metro area. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for the successful performance of this job. Duties, responsibilities and activities may change at any time with or without notice. BMC's People First Commitment At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings. The market-based pay range for this role is $65,000 - $75,000 (plus additional bonus incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. Bernstein Management Corporation is an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law

Job Description Essnova Solutions, Inc., an Inc. 500 federal contractor and SBA 8(a)/HUBZone-certified small business, is seeking a highly seasoned On-Demand Contracts Manager to support our rapidly growing federal contracting operations as we pursue large GWACs and complex federal opportunities. This is an as-needed consulting role ideal for experienced professionals who can provide expert-level guidance when critical contracting needs arise. With access to powerful contract vehicles including GSA OASIS+, Seaport NxG, FAA eFAST, GSA MAS, and 8(a) STARS III, and deep capabilities in IT, Cybersecurity, Healthcare, Geospatial, and Environmental services, we are actively pursuing large GWAC opportunities and need immediate access to senior contracting expertise. As our engagement increases, this role may expand based on business needs and performance. The Service Desk Lead will provide on-site support for DoD OIG’s headquarters personnel and remote support for field offices for a wide range of desktop hardware and software, common IT services, and OIG specific applications on the Unclassified (Non-classified Internet Protocol (IP) Router Network (NIPRNet)), Classified (Secret Internet Protocol Router Network (SIPRNet)) and Joint Worldwide Intelligence Communication System (JWICS) (Headquarters (HQ) only) networks. • Define Service Desk Operations and Administration Services requirements and policies., • Develop and document Service Desk Operations and Administration Services procedures that meet requirements and adhere to defined policies., • Review Service Desk Operations and Administration Services procedures annually and update as required to meet requirements and adhere to defined policies., • Track the usage of Self-Help Support Services., • Answer the inbound calls and chats within a time frame so the end users do not disconnect before an agent can answer their call or chat., • Resolve inbound calls and chats before disconnecting end user the call or chat., • Develop escalation process including quarterly validation., • Maintain and provide escalation contact list(s) for all IT services (including subcontractors and Third Parties suppliers)., • Refer incidents to resolver groups outside of the Service Desk group., • Issue broadcasts or other notices to provide status updates as required for planned and unplanned events., • Provide End-User online/portal access to Service Requests and Incident reports., • Provide End-Users online access to view/display incident status., • Develop and execute procedures for conducting End-User Satisfaction Surveys in accordance with the Service-Level Requirements., • Maintain a continuous improvement program that improves Service Desk Service delivery., • Work with DoD OIG to identify solutions that minimize the need to call the Service Desk (e.g., additional End-User training, self-help support opportunities, Root Cause Analysis)., • Must have Top Secret (TS) security clearance with SCI eligibility., • Must have a bachelor’s degree in computer science, information systems, business administration, information technology, or equivalent work experience., • Must have 9 years’ experience in helpdesk/desktop support., • Must have 3 years’ experience managing technical personnel., • Information Technology Information Library (ITIL) v3 or later.

Job Description The Hotel Step inside a legendary revival at The Watergate Hotel, a luxurious urban resort located along the banks of the Potomac River. Here modern design blends with a storied past to redefine luxury. A place where travel and business are occasions worth celebrating, attention to every detail is the standard, and intrigue can be found just beyond every curve. Location The Watergate Hotel is centrally located in Washington, D.C., a city of political power, prestige, and elegance is culturally rich with theaters, museums, architectural splendors and unforgettable national memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent To deliver exceptional, professional, nurturing and relaxing services to spa guests while being a productive and active team member of the Spa. Organizational Structure REPORTS TO: Spa Director Rate of pay - 31% commission General Duties and Responsibilities * Call in to confirm all appointments for which you are scheduled. Arrive at least 15 minutes prior to first appointment scheduled for the day. Be available within one hour during any shift you are scheduled for. * Greet guest with a smile, maintain eye contact and use guest’s surname. * Ensure that the guest has a full understanding of the service and is comfortable prior to beginning treatment. Do not diagnosis physical ailments or give advice in regards to medical concerns. * Provide quality, safe, consistent and ethical massage to all guests. During the service, check with the guest regularly to assure guest’s comfort and pressure of massage. Check with guest on room temperature, amount of light, music and any other aspects of the guest’s experience that can be adjusted for their comfort. * Interact with guests and fellow team members in a friendly and service oriented manner. Offer each guest water at the end of their service. * Clean work areas when finished with treatment, keeping it clean and prepared for the next guest and staff member. Treatment rooms are always left in a clean presentable fashion. Complete assigned side work - this includes but is not limited to: separating linens, wiping down counters, cabinets, doors and oil bottles, refilling oil bottles, cleaning the hot cabbies, clean items used for treatments, etc. * Adjust table height for correct ergonomic working standards. * Participates in all required training, attends all monthly/quarterly staff meetings. * Check in with Spa Concierge/Front Desk Attendant when arriving and leaving the Spa. * At a minimum, abide by all National Board of Massage Certification regulations and guidelines. Some locations may have higher standards which massage therapists are required to comply with. * Some locations may require each massage therapist to perform at least (2) guest contact services per month and participate in marketing of the spa; offering chair massage and attending events. Experience and Requirements Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Can communicate well with guests. Identifies and resolves problems in a timely manner. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to establish and maintain effective working relationships with associates, customers and patrons. Local and/or State Certification or License is required. Minimum 200 hours massage education and 3 years professional experience preferred.

Job Description Overview CTG is seeking to fill a Workstation Technician opening for our client in Rochester, MN. Location: Rochester, MN Duration: 12 months Shift: 3:00-11:30 PM, Monday – Friday Duties: Collaborates with Workstation Support Services business units to ensure hardware and software orders are received, configured, scheduled, and installed. Ensure equipment is labeled according to company specifications. Researches, verifies, and documents device specifications according to purchase order and company standards. Works in conjunction with service and business units to relocate equipment as requested by departments. Works independently while providing on-site installation, customer service, and technical installation and/or repairs support per department or individual customer requests. Serves as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.) Assists with end user training as needed and is able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base. Maintain inventory of supplies and equipment necessary to complete installations or repair requests. Collaborate with other IT Infrastructure areas to manage parts inventory. Evaluates and processes equipment according to IT Security policy and guidelines. May require overtime and on-call participation. Skills: • Two years Technical School training in Computers, Technology, Electronics or a related field. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact the recruiter at . Kindly forward this to any other interested parties. Thank you!

Job DescriptionJob Description: Short Description: Install and configure software and hardware components of computer and network systems. Provide technical support to users and troubleshoot system and network issues. Perform diagnostic tests and maintenance procedures. Complete Description: About Department of Buildings The Client is responsible for regulating construction activity in the District of Columbia. The agency operates a consolidated permit operations division, reviews all construction documents to ensure compliance with building codes and zoning regulations, and has inspection and oversight authority, through which construction activity, building systems, and rental housing establishments are inspected, with violations cited and, if necessary, abatement pursued within the limits of the law. Description Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal system performance. Responsibilities: 1. Responds to and diagnoses problems through discussion with users., 2. Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps., 3. Ability to understand and maintain inventory management., 4. Provides support to end users on a variety of issues., 5. Identifies, researches, and resolves technical problems., 6. Responds to telephone calls, emails, and personnel requests for technical support., 7. Documents, tracks, and monitors the problem to ensure a timely resolution., 8. Provides second-tier support to end users for either PC, server, or mainframe applications or hardware., 9. Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem., 10. Simulates or recreates user problems to resolve operating difficulties., 11. Recommends systems modifications to reduce user problems., 12. Knowledge of Office 365., 13. Ability to maintain users accounts in Active Directory. Minimum Education/Certification Requirements: Bachelors degree in IT or related field or equivalent experience Skill: Bachelors degree in IT or related field or equivalent experience Diagnosing and resolving end user computer/computer peripherals problems Providing second-tier support to end users, server, or mainframe apps/hardware Documenting, tracking, and monitoring end user, server, or mainframe apps/hardware problems Assisting in the setup, re-installation or replacement of IT equipment between floors. Resolving issues and or troubleshooting issues to supervisor. Ability to communicate issues and work in team environment. Knowledge of IT hardware configuration and installation (pc's monitors setup) Must be able to lift 20 lb Must be willing to work onsite

Job Description The Director, Technology Operations is responsible for the leadership and hands-on management of the organization’s day-to-day technology operations. This role oversees the maintenance, security, performance, and reliability of all IT infrastructure, including servers, networks, storage, cloud services, and end-user support systems. The Director plays a critical role in ensuring IT systems operate securely and efficiently to meet the organization's needs. The ideal candidate will combine strong technical expertise with operational leadership, directly engaging in system management tasks while developing scalable operational processes. This position requires close collaboration with IT leadership, business units, and external vendors to deliver high-quality IT services, support innovation, and ensure business continuity. Supervises: Senior Infrastructure Engineer, Technical Support Analyst, and various vendor resources. Essential Functions: • Manage and maintain the organization's IT infrastructure, including servers (Windows/Linux), storage systems, networking hardware, cloud platforms (Azure, AWS), and related services., • Oversee daily IT operations, monitoring system performance, troubleshooting technical issues, and ensuring high availability and security of critical systems., • Lead IT support operations (help desk and desktop support), ensuring efficient resolution of user issues and service requests in accordance with established SLAs., • Develop and maintain comprehensive documentation for systems, processes, network diagrams, and operational procedures., • Implement and enforce operational standards, security protocols, change management procedures, and backup and disaster recovery plans., • Work closely with cybersecurity teams to maintain system hardening, vulnerability management, and incident response readiness., • Optimize cloud infrastructure performance and cost management by monitoring usage, rightsizing resources, and automating processes where possible., • Manage and maintain enterprise tools for monitoring, alerting, patch management, and endpoint management., • Perform capacity planning, systems upgrades, and proactive maintenance to support current and future business needs., • Supervise, mentor, and develop IT operations staff, including system administrators, network engineers, and support technicians., • Manage relationships with vendors, ISPs, managed services providers, and cloud hosting partners., • Serve as an escalation point for complex technical issues and outages, leading root cause analysis and corrective action planning., • Lead operational readiness reviews for new technology deployments and participate in project planning and execution., • Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field required; Master’s degree a plus., • 8–10 years of progressive IT experience, with at least 5 years in IT operations leadership roles., • Strong technical expertise with enterprise infrastructure, including servers, storage, virtualization (VMware, Hyper-V), networking (LAN/WAN/Wi-Fi/Firewall), and cloud environments (Azure, AWS)., • Hands-on experience with Windows Server, Active Directory, Office 365/Microsoft 365, and endpoint management tools (Intune, SCCM)., • Working knowledge of cybersecurity frameworks, security operations, and compliance requirements (NIST, HIPAA, PCI-DSS, etc.)., • Experience implementing and managing monitoring and alerting tools (e.g., SolarWinds, Datadog, Nagios)., • Familiarity with automation tools (PowerShell, Terraform, Ansible) for infrastructure management is preferred., • Strong incident management and problem-solving skills, with a focus on root cause analysis and continuous improvement., • Proven ability to lead a technical team, prioritize tasks, and manage multiple operational initiatives simultaneously., • Excellent communication skills with the ability to explain technical issues clearly to non-technical stakeholders. CFP Board is the professional body for personal financial planners in the U.S. CFP Board consists of two affiliated organizations focused on advancing the financial planning profession for the public’s benefit. CFP Board of Standards (501(c)(6)) sets and upholds standards for financial planning and administers the prestigious CERTIFIED FINANCIAL PLANNERTM certification — widely recognized by the public, advisors and firms as the standard for financial planners — so that the public has access to the benefits of competent and ethical financial planning. CFP® certification is held by over 100,000 people in the U.S. CFP Board Center for Financial Planning (501(c)(3)) addresses diversity and workforce development challenges and conducts and publishes research that adds to the financial planning profession’s body of knowledge. This position works on programs which are part of the 501 (c)(3) and 501 (c)(6). This position is based in the Washington D.C. office and works a hybrid schedule which could be changed at any time. CFP Board believes that diversity of experience and perspective are strengths and seeks to continue to grow a highly committed, skilled, and collaborative staff. CFP Board is an Equal Opportunity Employer. The applicable starting annual base salary is anticipated to be in the range of $145,000.00 to $175,000.00. In addition to base salary, total compensation includes incentive compensation for which employees are eligible based on completion of individual goals.

Job Description As a Help Desk Specialist, you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. We need someone who can operate with appreciable latitude in developing methodology and presenting solutions to problems. You contribute to deliverables and performance metrics where applicable. This position is 100% on-site. Requirements • Must possess a minimum of active TS/SCI and willingness to obtain a CI Poly., • Demonstrated experience serving customers who need technical assistance via phone or e-mail, troubleshooting, diagnosing, and resolving technical hardware and/or software issues, and providing quick resolution and customer service., • Demonstrated experience working help desk issues in a classified environment., • Excellent oral and written communication skills. Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. • Why ENS?, • Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS, • 401k Contribution from Day 1, • PTO + 11 Paid Federal Holidays, • Long & Short Term Disability Insurance, • Group Term Life Insurance, • Tuition, Certification & Professional Development Assistance, • Workers’ Compensation, • Relocation Assistance

Job DescriptionHelp Desk T2 Location: On-Site, Washington, DC Citizenship Required: Yes Clearance Type: Secret Positions Available: 1 Salary Range: $80,000 - $100,000 At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures. We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks. This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk. Our people make us who we are. We believe that to be a good partner for our clients we must have a solid team dynamic. We place emphasis on personal growth and learning new skills. We are seeking a highly motivated, customer-oriented Help Desk T2 to join our team. The selected candidate will support different agencies in the federal government. This is an important position that will have a large impact on an already successful organization. To be considered for this position, US Citizenship and an active Secret security clearance is required. This is a funded position and is contingent upon verification of a security clearance prior to starting with Cloudshape. Required Support Includes but Is Not Limited To: • Experience with Ticketing Systems (e.g. ServiceNow, BMC Software, ManageEngine), • Experience with management and monitoring tools, • Working knowledge of Windows environment (Active Directory, group policy, DNS-preferred), • Work with system administrators to configure deploy additional applications and desktops with security in mind, • Maintain and upgrade knowledge library documentation for Clients (Service Desk and Users), • System health checks of desktops and other resources, • Remote support of locally installed VDI solutions Primary Duties:, • Assist users in resolving connectivity and laptop issues, • Familiar with Windows and MacOS preferred, • Provide troubleshooting support to address issues, current or otherwise, within the VDI environment, • Assist users with installing and upgrading Citrix software on end devices, • Provide support for applications running on virtual desktops, • Provide Tier2 support when tickets are escalated from helpdesk, • Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps., • Respond to requests for technical assistance in person, via phone, chat or email, • Running daily usage reports of concurrent users and resources (desktops) Required Qualifications:, • Candidate must possess a Real ID Driver's License, • Associates degree in a technical discipline or 2 years of experience in lieu of a degree, • 1+ years of experience, • US Citizen with an active Secret security clearance., • Excellent oral and written communication skills, • Excellent customer service skills, • Strong coordination, organization, teaming, and communication abilities along with horizontal integration skills, • Ability to manage multiple tasks simultaneously, • Ability to work in a team environment Cloudshape is committed to employee growth through learning, training, advancement, and rewards. We offer a full range of benefits that includes:, • Flexible Work Schedule, • Paid Time Off, • Medical, Dental and Vision Insurance, • Cloudshape will contribute to 401K plans without employee contributions., • Bonus Potential, • Life Insurance and AD&D Insurance, • Short-Term and Long-Term Disability Insurance, • Training Assistance aFNwmJkChi

Job DescriptionService Desk Lead/Situation Manager Location: On-Site, Washington, DC Citizenship Required: Yes Clearance Type: Secret Positions Available: 1 Salary Range: $140,000 - $150,000 At Cloudshape our employees have incredible opportunities to work in helping organizations securely transform their IT Infrastructure to meet the changing business cultures. We help government agencies transform their IT infrastructure using a solutions-driven approach that focuses on business outcomes rather than activities and tasks. This results in reduced capital requirements; lower and predictable operating costs; better alignment with business objectives; and reduced risk. Our people make us who we are. We believe that to be a good partner for our clients we must have a solid team dynamic. We place emphasis on personal growth and learning new skills. We are seeking a highly motivated, customer-oriented Service Desk Lead/Situation Manager to join our team. The selected candidate will support different agencies in the federal government. This is an important position that will have a large impact on an already successful organization. To be considered for this position, US Citizenship and an active Secret security clearance is required. This is a funded position and is contingent upon verification of a security clearance prior to starting with Cloudshape. Primary Duties: • Ensure efficient and effective IT support operations, • Manage the help desk team to include overseeing escalations to Tier 2/3 or technical teams and ensuring timely resolution, • Provide high-quality support to users while serving as the on-site point of contact for IT services, • Monitor compliance with security policies, access controls, and IT standards, • Ensure that all tickets are logged, assigned, and resolved according to SLAs, • Monitor service desk metrics, including response times, resolution rates, and backlog Participate in troubleshooting complex technical issues when necessary. Required Qualifications: • Candidate must possess a Real ID Driver's License, • Bachelor's degree in a technical discipline or 4 years of experience in lieu of a degree., • 5+ years of experience, • On-call availability for escalations outside regular hours., • Strong leadership, mentoring, and conflict-resolution skills., • Excellent oral and written communication skills, • Excellent customer service skills, • Ability to manage multiple tasks simultaneously, • Ability to work in a team environment and manage a team, • US Citizen with an active Secret security clearance.Cloudshape is committed to employee growth through learning, training, advancement, and rewards. We offer a full range of benefits that includes:, • Flexible Work Schedule, • Paid Time Off, • Medical, Dental and Vision Insurance, • Cloudshape will contribute to 401K plans without employee contributions., • Bonus Potential, • Life Insurance and AD&D Insurance, • Short-Term and Long-Term Disability Insurance, • Training Assistance 8HbMLaq4gj

Job Description Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. This role delivers Tier 1–2 troubleshooting for hardware, software, and network issues while maintaining a high standard of customer service. The position supports daily IT operations, ensures compliance with applicable security guidelines, and coordinates with higher-tier support teams for complex issues. Key Responsibilities • Respond to service requests, incidents, and inquiries in person, by phone, or via a ticketing system., • Troubleshoot and resolve issues involving desktops, laptops, printers, and other approved devices., • Perform hardware and software installations, upgrades, and configuration changes., • Assist with workstation imaging, deployment, and user data migration., • Ensure all end-user devices are maintained in compliance with established security baselines and configuration standards., • Escalate complex or unresolved issues to higher-level technical support teams as needed., • Maintain accurate documentation of support activities, resolutions, and asset inventory updates., • Associate’s degree in Information Technology or related field; equivalent experience considered., • 1–3 years of experience providing IT support in a help desk or desktop support environment., • Working knowledge of Microsoft Windows operating systems, Office 365 applications, and basic networking principles., • Familiarity with IT ticketing systems and troubleshooting methodologies.Certifications, • CompTIA Security+, Network+, or equivalent certification preferred., • Additional vendor-specific certifications in Microsoft or ITIL best practices are a plus.Security Requirements, • Must be eligible to obtain and maintain a U.S. Government security clearance at the Secret level., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Stock Option Plan

Job Description Responsibilities: • Overseeing the day-to-day supervision of the firm’s Service Desk Analysts to provide quality customer service to all of the firm’s staff in support of the firm’s IT Service Desk., • Supervising the DC Service Desk team., • Providing support and maintenance of all computers and printers; ensuring timely resolution of issues (i.e., end-user application support and system issues are identified, prioritized and resolved)., • Scheduling the firm’s Service Desk resources as needed to maintain the timely handling of support issues in a 24/7 environment., • Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support., • Providing career development guidance to staff and recommending training paths., • Performing administrative duties related to the processing of all leave requests, timecards, and annual reviews in a timely manner., • Identifying, recommending, and documenting procedures and processing improvements related to IT service delivery and problem resolution., • Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues., • Reviewing, editing, and maintaining support services knowledge database., • Providing feedback to the Training Manager to ensure training programs meet the needs of the firm’s end users., • Supervising planning and management of location specific projects; i.e., laptop replacement., • Four year college degree required, • 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment., • Knowledge and experience with law firm specific applications is required., • Previous employment in a law firm or legal department is preferred., • Extensive experience in computer and mobile device Operating systems, Application Software, Computer Hardware, Remote Access and Network connectivity., • Excellent time management skills., • Flexibility to work additional hours, as necessary

Job DescriptionThe Technical Writer supports IT Operations by creating, maintaining, and managing technical documentation for help desk, infrastructure, and enterprise IT systems. This role ensures that documentation and knowledge resources are accurate, consistent, and accessible for staff and end-users across all support tiers. Key Responsibilities • Interviewing subject matter experts (e.g., product developers), observing production processes, and reviewing technical specifications, blueprints, engineering illustrations, and trade journals., • Creating and revising technical documentation such as procedure manuals, user manuals, programming manuals, service manuals, operational specifications, related technical publications, and policies., • Reviewing and proofreading documents for clarity, grammar, and accuracy., • Ensuring all technical documents adhere to agency standards and guidelines., • Regularly updating and revising technical documents to reflect changes in products, services, or procedures., • Assisting in the development of new products by providing technical writing support., • Collecting feedback from end users and stakeholders to improve the quality of technical documents., • Drafting and disseminating alerts and notifications within the agency., • Maintaining the knowledge management repository, including internal and user-facing content., • Creating and updating Knowledge Articles (KAs) stored in ServiceNow to:, • Provide solutions to known issues, • Support daily operations for the Help Desk, • Enable user training and self-service, • Example KAs include, but are not limited to:, • Network Printer Configuration (On-Prem), • Printer Configuration (Off-Prem), • Application Login, • Knowledge Management Processes, • Tier 1 and Tier 2 Scripts and Standard Operating Procedures (SOPs), • Escalation Matrices, • Customer Survey Processes, • Single Point of Contact (SPOC) Processes, • Maintaining and providing escalation matrix and contact list(s) for all services, (including third parties such as vendors and service providers), to accurately escalate incidents and service requests in a timely manner., • Working with federal and contractor operational and technical staff from all Help Desk tiers to identify solutions that minimize the need to call the Help Desk (e.g. additional end-user training, self-help support opportunities, root cause analysis)., • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance rD9YVtQQI0

Job DescriptionDescription: ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions. Clearance Requirement: Candidates must be able to obtain and maintain a federal security clearance at the level required by the Government. An active clearance is not required at the time of hire; however, the ability to be adjudicated as clearable is mandatory for this position. Work Location: Washington D.C. Work Schedule: Requires five (5) days onsite at the customer's facility Position Overview: One of our federal customers is seeking a highly experienced Senior Help Desk Lead to serve as the primary point of management support and coordination for all Help Desk operations, overseeing Tier I, Tier II, and Tier III support services as well as Asset Management. This role will lead a team of skilled technicians responsible for delivering comprehensive technical support to end-users across networks, systems, hardware, and software in a fast-paced, high-profile environment. The Help Desk Lead will ensure efficient resolution of issues, customer satisfaction, and adherence to service-level agreements while supporting a user base of over 3,200 personnel. This position is contingent upon the successful award of a government contract and subsequent government approval. Requirements: • Direct and coordinate Help Desk operations across Tier I, II, and III support levels, • Oversee the Asset Management program, ensuring accurate tracking, deployment, and lifecycle management of IT assets, • Lead, mentor, and develop a team of technical support professionals to drive performance and collaboration, • Deliver comprehensive technical support to end-users for networks, systems, hardware, and software services, • Maintain high levels of customer satisfaction by ensuring timely and effective resolution of technical issues, • Establish, implement, and monitor quality assurance processes, including customer satisfaction tracking, complaint resolution, and performance control programs, • Manage workforce planning, training, problem resolution, and employee relations, including coordination with teaming partners and subcontractors, • Candidate must be a United States Citizen and present proof of Citizenship, if selected, • Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or other relevant discipline or related field, • Minimum of 5-8 years of overall experience with increasing responsibilities in information systems management, • 3-5 years of supervisory experience, • Information Technology Infrastructure Library V4 (ITIL 4) certification, • Industry-specific certifications such as CompTIA A+ certification, Microsoft Certified Solutions Expert (MCSE), Help Desk Institute (HDI) certification, or equivalent, • Expert working knowledge of ServiceNow, • Experience in a quality assurance environment, including knowledge of customer satisfaction tracking, user complaint and monitoring programs, and quality control programs, • Excellent written and verbal communication skills, including experience in presenting material to senior Government officials Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected under applicable federal, state, or local laws.

Job DescriptionIT Support Specialist Location: On-site – 5days—Vienna, VA Job Type: Full Time Department: IT / Corporate Salary -- Various factors are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, education, certifications, and competencies that align with the specified role . The pay range for this position is: $75,000-$90,000. Who we are Horizon Industries Limited (Horizon) is a dynamic IT and Management Consulting firm based in the Washington, DC area. Founded in 1996, Horizon Industries Limited (Horizon) has evolved into a company of highly qualified professionals that provides full-cycle IT Consultant and Management support in both the private and public sectors. Horizon's culture is based on our core values, and we PRIDE ourselves on a diverse, employee, and family-centric approach. Who we are looking for We are seeking a detail-oriented and technically skilled IT Support Specialist to join our growing team. This role calls for a dedicated professional with experience in end-user support in an Office 365 environment, IT systems management, and the advancement of organizational cybersecurity posture. The ideal candidate will demonstrate a proactive approach to technology, an ability to communicate effectively across departments, and a passion for maintaining operational excellence in a rapidly evolving digital landscape. Key Responsibilities • End-User Support: Serve as the first point of contact for technical assistance, troubleshooting hardware and software issues, and ensuring timely resolution for staff across all departments., • IT Systems Management: Support the management of end user IT equipment and related inventory. Conduct the installation, configuration, and maintenance of computers, servers, networks, and related infrastructure to ensure optimal performance and security., • Security Monitoring: Regularly monitor systems for vulnerabilities, and respond promptly to security incidents, escalating as necessary and documenting all actions taken., • Documentation and Reporting: Maintain detailed and accurate records of technical procedures, incidents, configurations, and compliance activities. Prepare reports for management and auditors as required., • User Training: Educate employees about cybersecurity best practices., • Education: Associates or Bachelor's degree in Information Technology or equivalent experience., • Prior work in government-regulated environment, • Experience: Minimum of 5+ years' professional experience in IT support or systems administration, • Technical Skills: Strong proficiency in managing Windows and Linux operating systems, networking protocols, cloud services, and endpoint security solutions., • Cybersecurity Knowledge: Understanding of cybersecurity principles, frameworks, and best practices, with ability to apply these concepts to real-world business environments., • Certifications: Industry-recognized certifications such as CompTIA Security+, or similar credentials are highly desirable., • Communication Skills: Excellent written and verbal communication skills. Ability to translate complex technical information into user-friendly guides and presentations., • Analytical Thinking: Proven ability to assess risks, troubleshoot issues, and develop effective solutions under pressure., • Attention to Detail: Meticulous approach to documentation, record-keeping, and the interpretation of regulatory requirements system performance., • Teamwork: Collaborative spirit and willingness to work closely with colleagues in IT, compliance, management, and external partners. Preferred Attributes • Process Improvement: Ability to identify inefficiencies, recommend process changes, and lead initiatives to streamline operations., • Adaptability: Comfortable working in a dynamic environment, adjusting priorities quickly in response to emerging needs or threats., • Problem-Solving: Ability to think critically and resolve complex technical and compliance challenges rapidly., • Customer Service Orientation: Focused on delivering exceptional support and user experiences., • Initiative: Self-motivated, inquisitive, and driven to seek out new solutions and learning opportunities., • Organizational Skills: Effective at juggling multiple tasks, deadlines, and priorities without sacrificing quality., • On Site Work in Vienna, VA., • Possibility of some travel., • Must be able to lift up to 30 lbs. for hardware setups., • Responding to help desk tickets and resolving technical issues for end-users., • Conducting routine system checks, updates, and performance monitoring., • Assisting in the onboarding and offboarding of users, ensuring appropriate access levels and security controls are in place., • Testing and deploying security patches and updates across all devices and servers., • Participating in incident response and recovery efforts., • Supporting NIST 800-171 compliance assessments and preparing documentation for audits., • Collaborating with the cybersecurity team to review and strengthen controls., • Leading or assisting in IT-related projects, such as software rollouts or infrastructure upgrades. Why you will love working with us/ Perks • A comprehensive benefits package including healthcare (medical, dental, vision and disability), • a 401k program where you are 100% vested from day one with an employer match after 90 days., • an Educational Assistance program., • a Student Loan Repayment Program, • Gym Reimbursement Program., • Paid Time off, • Dynamics, passionate, multi-disciplinary team of creative minds to work with and many more. Horizon is an Equal Employment Opportunity employer, and it is our policy to consider all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. EOE/M/F/Vet/Disabled

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is partnering with Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Maryland at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely, but an office space is required to start. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is required that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Maryland. You can see clients in person from your home office or commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LCPC, LCSW-C, PsyD, • Current License in Maryland., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave's policy requires that all clinical sessions be conducted while you are physically located in the United States.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: $119-$133/hour for master's level license. $119-$143/hour for doctoral level license. Virtual Rates: $116-$130/hour for master's level license. $116-$140/hour for doctoral level license. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description Are you a very responsible person? Do you believe that first impressions are the most important ones? If you found $1,000 on the ground, would you turn it in to the authorities? Are you cool as a cucumber under pressure? If you answered yes to all the questions above, then you should know the Congressional Country Club is seeking a Security Officer. The Security Officer will be responsible for assisting in the safety and security of the members and guests. Congressional Country Club is looking for Team Members who believe the impossible is possible, are driven to continuously make a positive impact on the organization, and believe that, as a team, we accomplish more. What will be expected of you: • Greet incoming members and guests, • Front desk duties, which include answering phones, making room reservations, helping with membership, and assisting guests, • Operate a Windows-based computer system and switchboard, • Security patrols and routine equipment checks, • Enforce access policy in accordance with clubhouse policies to minimize unauthorized individuals from entering Clubhouse buildings, • Watch for irregular or unusual conditions that may create security concerns or safety hazards, • Report medical emergencies, criminal activity, accidents, damage to property, and any incidents regarding security that occur on Club property, • Assist local law enforcement and Fire Department personnel agencies during their response to incidents involving Club property or personnel, • Administer CPR, First Aid, and Defibrillation as trained, • Locking and unlocking of the building, • Granting access to buildings/rooms as requested, • Distribute newspapers, • Direct calls and guests to appropriate parties, • Keep informed of daily Club activities, events and changes., • Communicate effectively via phone, email, and two-way radio How we determine your qualifications: • High School or Equivalent Degree, required, • CPR/AED certification, preferred, • 1-year customer service experience, preferred, • 2-year security experience, preferred, • Shifts - morning shifts, day shifts, and overnight shifts. Work days will include weekdays, weekends, and holidays; need to have flexibility Benefits: • Part time and full time opportunity, • Complimentary meals, • Complimentary parking, • Health, Dental & Vision Insurance (Available for Full and Part-Time Team Members), • FSA, • 401K with match, • Employee Discounts Golf, Tennis, Fitness Apparel/Items, • Congressional offers competitive benefits focused on total well-being and dependent aid as we aim to help you achieve a healthy work and personal life. Congressional Country Club is proud to be an Equal Opportunity Employer. Job Posted by ApplicantPro

Job Description Project Manager Location: BUMED HQ (DHHQ Facility), 7700 Arlington Blvd, Falls Church, VA 22042 Description: CORTEK is seeking a Program Manager to provide oversight and leadership for the Information Technology and Communication Services (ITACS) support contract at the Bureau of Medicine and Surgery (BUMED) Headquarters. The Program Manager will be responsible for the successful execution of all contract tasks, ensuring all IT/IM support services are delivered efficiently and effectively. This role requires strategic planning, regular reporting, and direct engagement with BUMED leadership to align IT services with mission objectives. Key Responsibilities: • Provide single project management oversight to facilitate the successful execution of the BUMED ITACS IT/IM support contract., • Designate qualified Lead Personnel for each of the functional areas (Network Operations, SharePoint/Web Services, Cybersecurity, MDM, Help Desk)., • Prepare and deliver regular progress reports as defined by the ITACS Director., • Attend weekly status meetings and conduct regular monthly progress review meetings regarding the status of all contract activities., • Provide insight into expenditures, staffing, progress, and risks during monthly reviews., • Support strategic and operational planning aimed at improving the overall quality of IT services and optimization of IT accessibility in accordance with the ITACS Change Management Process., • Develop schedules, strategies, roadmaps, and Plans of Action and Milestones (POAMS) for major IT efforts., • Bachelor's degree in engineering, science, or related technical discipline., • Must meet DoD 8570.01-M IAM-II certification requirements., • Relevant experience in managing IT support services contracts for DoD or Federal agencies., • Must be a U.S. Citizen. At CORTEK, relationships are at the heart of what we do. We pride ourselves on our customer-centric approach, leveraging proven management processes to deliver tailored solutions that drive client success. Our focus on excellence, innovation, and competitive value throughout the project management lifecycle makes CORTEK a trusted partner. Curious to learn more? Visit us at CORTEK.com. Equal Employment Opportunity (EEO) Employer: CORTEK is dedicated to fostering a diverse and inclusive workplace by hiring and retaining talented individuals from all backgrounds. We provide equal employment opportunities to all qualified applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected characteristic. As an EEO employer, CORTEK complies with Federal laws prohibiting job discrimination and posts notices outlining these protections in accordance with applicable regulations. Reasonable Accommodation Requests: CORTEK is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail or call Human Resources at (727)-292-1521. We will decide on your request for reasonable accommodation on a case-by-case basis. E-Verify: As a Federal Contractor, we are required to use E-Verify to validate employees' ability to work legally in the United States. Pay Transparency Non-Discrimination: CORTEK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information regarding your legal rights and protections, please click on the following link: State and Federal Labor Notices

Job DescriptionThe ServiceNow Administrator is responsible for the configuration, maintenance, and daily operation of the agency’s ServiceNow IT Service Management (ITSM) platform. This role ensures that ServiceNow effectively supports the agency’s help desk, incident management, request fulfillment, knowledge management, asset management, and reporting functions. The ServiceNow Administrator works closely with Tier 1–3 IT support teams, process owners, and leadership to implement workflows, maintain data integrity, and improve IT service delivery. Key Responsibilities • Planning, executing, monitoring, controlling, and closing all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform necessary for Tier 1, Tier 2, and Tier 3 services., • Providing software coding and configuration services including, but not limited to screen tailoring, workflow administration, report setup, data imports, integration, scripting, third-party software integrations, and custom application development as needed., • Creating and maintaining service catalog items and workflows., • Designing and implementing automated workflows to streamline processes., • Integrating ServiceNow with other systems and tools., • Creating and maintaining reports and dashboards for various stakeholders., • Providing training and support to end-users and other administrators., • Identifying opportunities for process improvements and implementing best practices., • Creating and maintaining system design and operations documentation., • Advising on the impact of any proposed changes to the ServiceNow environment., • Providing ServiceNow administration, sustainment, and subject matter expert support. Minimum Qualifications, • Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent hands-on experience., • Experience: 3–5 years of ServiceNow administration experience in a mid-to-large enterprise., • Technical Skills:, • Strong knowledge of ServiceNow ITSM modules (Incident, Problem, Change, Knowledge, Service Catalog)., • Experience with ServiceNow scripting (JavaScript, Glide API), reporting, and dashboards., • Familiarity with integrations via REST/SOAP APIs., • Knowledge of ITIL v3/v4 practices.Preferred Qualifications, • ServiceNow Certified System Administrator (CSA)., • ServiceNow Certified Implementation Specialist (CIS-ITSM, CIS-Knowledge, or CIS-Service Catalog)., • ITIL v3/v4 Foundation certification., • Experience supporting federal IT environments and compliance with FISMA/NIST requirements.Other Requirements, • Must pass background investigation. A3T offers excellent benefits to enhance the work-life balance, including: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Short Term & Long-Term Disability, • 401k Retirement Savings Plan with Company Match, • Paid Holidays, • Paid Time Off (PTO), • Tuition and Professional Development Assistance XF4FlZJN6F

Job DescriptionAbout UsAGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking an ICAM Engineer that will support the design, deployment, and management of identity, credential, and access management solutions. The role requires a blend of technical expertise, strategic planning, and effective communication to ensure that the ICAM solution supports the organization's security posture and business objectives. This position is on-site in Rosslyn, Virginia. Responsibilities Include: • Design, implement, and maintain robust ICAM solutions, ensuring alignment with industry best practices and regulatory requirements, • Collaborate with IT and cybersecurity teams to integrate ICAM solutions with existing systems and applications, facilitating seamless user experiences and secure access control, • Implement and configure identity providers (IdPs) and federation (SAML, OAuth/OIDC), • Implement and configure Identity Governance and Administration (IGA) tools, • Engage with stakeholders across the organization to gather requirements, provide ICAM-related guidance, and ensure that access management needs are met in a secure and compliant manner, • Monitor emerging trends and technologies in the ICAM space, evaluating and recommending tools and practices, • Bachelor's degree in information systems, engineering, or a related field (or equivalent experience), • Eight (8) years of general experience in IAM, PKI, cybersecurity or a related field, • Have an active DoD Top Secret clearance with SCI eligibility, • DoD 8570/8140 IAT Level II certification, • Hands-On experience in identity and access management, with hands-on experience with various ICAM tools and technologies, • Expertise in user provisioning, deprovisioning, single sign-on (SSO), and federation, • Understanding of common protocols such as LDAP, SAML and OIDC, • Excellent problem-solving skills and the ability to work independently as well as collaboratively in a team environment At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job Description Active Top Secret Clearance Required The position is on site in Vienna VA (Tysons Corner area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues. Responsibilities : • Identify and resolve issues related to desktop computer hardware, operating systems, and software applications for Windows desktops, • Troubleshoot problems and provide support for Microsoft applications such Outlook and Microsoft Office, • Assist with installing, moving, adding and/or changing (IMAC) desktops, laptops, printers, and other approved peripheral devices, • Standard computer images including Desktop Image, • Assist with centrally managing desktops, laptops, printers, and other network peripheral devices, • Provide quality customer service and support for designated equipment, • Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation, • Ensure all time reporting and other required reports are accurate and submitted on time, • Ensure on-going maintenance and development of positive customer relationships with end-users, • Bachelor’s degree or certification in IT related field, • 5+ years of relevant work experience, • Prior IT Operations support experience with a blend of application, hardware, and networking support, including providing support via phone (call center), • Relevant certifications such as CompTIA A+, Network+, or Security+; HDI; Microsoft certifications including MCSA, MCP, MCSE or similar certifications desired, • Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus, • Azure VDI, Citrix experience preferred, • Excellent organizational and communications skills, • US Citizenship necessary Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life insurance Medical, dental, and vision insurance 401K with company match Optional insurance policies (hospital indemnity, accident, dependent care, FSA, HSA)

Job Description TechFlow is seeking an experienced Folio Implementation Services Manager to lead a high-impact initiative supporting a key federal government customer. This program delivers agile software development and implementation services to operate, modernize, and enhance two mission-critical systems that drive transparency and informed decision-making across the federal enterprise. As the Implementation Services Manager, you will guide the team responsible for providing Help Desk, training, and customization support to federal agencies—ensuring policy requirements and OMB A-11 capital planning processes are effectively translated into tailored technical solutions. If you’re passionate about leading people, improving customer experiences, and advancing innovation in government technology, we invite you to bring your expertise to TechFlow’s dynamic team. The Implementation Services Manager leads the team delivering Help Desk, training, and customization support to member agencies. With strong project management skills and a deep understanding of OMB A-11 and capital planning processes, this role ensures policy requirements translate effectively into technical services tailored to diverse federal agency needs. *This is a remote position but will require support on site at client location Washington DC on occasion. Key Responsibilities • Lead and manage the Implementation Services team delivering Help Desk, training, and customization support to federal agencies using the Folio platform., • Oversee day-to-day service delivery operations, ensuring responsiveness, quality, and compliance with program objectives and federal standards., • Translate OMB A-11 capital planning and IT portfolio management policies into actionable system configurations and user support processes., • Coordinate with the Customer, system owners, and technical teams to ensure seamless integration of functional requirements, enhancements, and user feedback., • Develop and maintain training materials, user guides, and onboarding content to support adoption and effective system use across agencies., • Monitor Help Desk metrics, service-level agreements (SLAs), and customer satisfaction to drive continuous improvement and operational excellence., • Manage issue resolution and escalation processes, ensuring timely and accurate responses to agency inquiries and system support requests., • Support change management and communication strategies to facilitate user adoption of new features and releases., • Contribute to planning and execution of Agile sprints, working closely with software development and product management teams to align implementation services with system enhancements., • Bachelor’s degree in Information Technology, Business, or a related discipline (Master’s preferred)., • 8+ years of experience managing IT implementation, customer support, or service delivery functions for large-scale federal programs., • Demonstrated expertise in OMB A-11 capital planning, CPIC, or federal IT portfolio management processes., • Proven success managing teams providing Help Desk and training services within an Agile or DevOps environment., • Strong understanding of federal IT policies, modernization initiatives, and customer service best practices., • Excellent organizational, communication, and stakeholder engagement skills with the ability to brief senior executives and program sponsors., • Experience developing and managing SLAs, metrics, and performance reporting for service delivery operations., • PMP or equivalent project management certification required; Agile or ITIL certification preferred. Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as DreamWorks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges. Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better. TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration. TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace! • Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines), • 401k plan with Roth option., • Eligibility for an employer match., • Immediate vesting, • Paid time off, • Holidays – 11 paid holidays per year, • Comprehensive medical, dental, and vision plans, • Company-paid Life & AD&D insurance plan, • Employee Assistance Program, • Wellness Resources, • Company-paid training and development program, • Voluntary benefits include:, • Life & AD&D Insurance for employee, spouse, and children, • Short-term and long-term disability (per plan guidelines), • Legal Shield and Identity Theft protection plans, • Pet Insurance #techflow

Job Description Our Tier 1 team is part of a tiered service desk, making them the first line of defense for incoming support requests. We are looking for dedicated individuals who know what it takes to be successful in a fast pace environment. The person has to have a desire to want to provide the best customer service possible, as this is where success comes from with our clients. Intelice is a Microsoft Gold Partner, using the latest and greatest product line of Cloud Services offered by Microsoft. Tier 1 technicians are provided with all the technology they would ever want, as Intelice is constantly looking into cutting edge technology to help support our client base. Great customer service skills are an absolute must for any tier on our service desk. As a service desk, we like to grow our people from within, so they can develop the technical skills and move up in tiers as the opportunities present themselves. We offer insurance benefits, 401K, paid time off and training. There are no requests that do not reach our Tier 1 team. They are crucial to the service delivery aspect of our team. These technicians are individuals that are able to think fast, analyze and move towards a resolution quickly. Tier 1 technicians are responsible for acknowledging every support request they are assigned, in order to diagnose the impact and severity of the request. They must remain in constant contact with the clients they are working with, while working multiple issues at once; all the while remaining calm, respectful and friendly. Here at Intelice we play hard and work hard, as we are always striving to achieve quick and responsible resolutions and rewarding our staff for going above and beyond for our clients. Responsibilities • Escalate issues to higher level staff as needed, • Utilize ticket tracking system to perform work and bill time for services rendered, • Modification of configurations, utilities, software, hardware, etc. for workstations, servers, and network resources, • Diagnose and resolve technical hardware and software issues, • Technical assistance via phone, email, and ticketing system, • Daily time and ticket entry for all support requests, • Work with Customer Care Team to achieve service excellence Qualifications • A+ Certification (Required), • Net+ Certification (Preferred), • Associates degree or higher in IT Networking (Preferred), • ConnectWise Manage or AutoTask PSA (Preferred), • ConnectWise Automate, ConnectWise RMM or DattoRMM (Preferred), • Genuinely desire to provide excellent customer service to clients, • Clearly able to communicate over a phone, • The ability to multi-task and prioritize, • The ability to be calm under pressure, • Strong verbal and written communication skills with the ability to clearly communicate with technical and non-technical persons, • Strong Google apps and networking understanding.

Job Description Akira Technologies is seeking skilled and responsive Help Desk Support Specialists to provide first-level technical assistance to staff. Due to the fast-paced nature of the work environment, staff members require immediate support when reaching out for technical help. This role demands well-trained professionals with strong analytical and communication skills to resolve workstation, peripheral, and general IT-related issues efficiently. This is an onsite role supporting a government client in Washington, DC. Ideal candidate must have an experience working in a fast-paced environment, with at least a Public Trust clearance. Job Responsibilities • Provide real-time technical support via phone, email, or in-person., • Troubleshoot and resolve hardware, software, and network issues., • Support Windows Server, Windows Desktop, Mac OS clients, MS Exchange, MS Office, and network communications., • Maintain accurate documentation of support requests and resolutions., • Assist with setup and maintenance of workstations, printers, mobile devices, and other peripherals., • Escalate complex issues to higher-level support teams when necessary., • Deliver excellent customer service and maintain professionalism in all interactions., • Bachelor’s degree in a related field; or 3+ years of relevant experience in hardware and software problem resolution., • Technical proficiency in:, • Windows Server and Desktop environments, • Mac OS clients, • Microsoft Exchange and Office Suite, • Network communications and troubleshooting, • Completion of customer service skills training., • Strong interpersonal and oral communication skills., • At least a Public Trust Clearance Salary Range: $50,000 to $85,000 Akira’s pay range for this position considers various factors including skills, years of experience, training, licenses, certifications, alignment with market data, and internal equity in the organization. This pay range estimate is a general guideline only and not a guarantee of compensation or salary, which Akira believes to be done in good faith in compliance with local laws. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. General Description of Benefits Akira offers its employees multiple options for medical plans (some with Health Savings Account), dental plans, and vision coverage, and a 401(k) plan with employer match. To promote work/life balance, Akira offers paid time off, including vacation and sick time, holidays, paid parental leave, military leave, bereavement leave, and jury duty leave. We also offer short and long-term disability benefits to protect employee income in the event of sickness or injury, life insurance, accidental death and dismemberment insurance, and critical illness insurance. Akira also offers tuition, training, and certification reimbursement for professional development and career advancement. Akira regularly reviews our total rewards package to ensure our offerings remain competitive and reflect the values and needs expressed by our employees. About Akira Technologies Akira strives to meet and exceed the mission and objectives of US federal agencies. As a leading small business cloud modernization and data analytics services provider, we deliver trusted and highly differentiated solutions and technologies that serve the needs of our customers and citizens. Akira serves as a valued partner to essential government agencies across the intelligence, cyber, defense, civilian, and health markets. Every day, our employees deliver transformational outcomes, solving the most daunting challenges facing our customers. Akira is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Description Mission: The mission of Bread for the City is to help Washington, DC residents living with low income to develop the power to determine the future of their own communities. We provide food, clothing, medical care, and legal and social services to reduce the burden of poverty. We seek justice through community organizing and public advocacy. We work to uproot racism, a major cause of poverty. We are committed to treating our clients with the dignity and respect that all people deserve. Position Profile: Provide support for clinical and health education services, as well as perform a variety of administrative activities to support the functioning of the clinic. In addition, the Community Health Nurse is a member of the Bread for the City team. In that capacity, they are expected to be familiar with the philosophy, goals and objectives of Bread and work collaboratively to achieve them. Essential Responsibilities: Clinical – provides support during clinic hours and assists patients with more complicated medical problems to navigate the healthcare system. • Works with providers to help with medical case management for patients with more complicated medical problems;, • Inventory oversight of ordering and tracking immunizations, medications, lab supplies, medical donations, general clinic supplies;, • Serves as vaccine coordinator in NW clinic, overseeing inventory, storage/handling, ordering, ensuring clinic is up-to-date with DC Department of Health vaccination programs;, • Supervises Medical Assistants and assists in lab as needed, including performing phlebotomy, administering vaccines/medications, EKG, collecting and preparing lab specimens;, • Oversees clinic’s harm reduction services, including needle exchange program, vaccination/testing, and referrals to substance abuse treatment;, • Assists with follow-up of patients after Emergency Department visits and hospital discharges. Health Education • Provides health teaching regarding blood pressure monitors, glucometers, insulin pens, and other medical devices;, • Provides clinical support to front desk staff and the health resource room. Administrative/Risk Management • Works with the Chief Medical Officer to oversee credentialing and privileging of practitioners;, • Develops, coordinates and participates in ongoing training for clinic staff on risk management and safety, including required annual trainings on blood borne pathogens, mandatory reporting, and HIPAA;, • Coordinates safety activities, including annual medical equipment inspections;, • HRSA compliance/site visit prep including assisting with FTCA deeming application;, • Represent the organization in a variety of coalitions to support activities of public health. Qualifications: • Strong desire to work with our patient population;, • Licensed RN in Washington, DC;, • Candidates that speak other languages such as Spanish, Amharic, or Mandarin are preferred;, • Ability to work with volunteers and staff in a professional and collaborative manner;, • Familiarity with Google Organization & Productivity Tools (Gmail, Google Docs, Calendar) and/or ability to learn new technology systems;, • Willingness to learn and carry out Bread for the City’s commitments to building a socially just, racially equitable, and gender affirming culture. We define racial equity as a world where life outcomes, life chances, and life experiences cannot be predicted by race. We define a gender affirming culture as spaces that make people feel radically comfortable and safer expressing their gender identity, especially for trans and gender non-conforming people. We see racial equity work as inherently tied to all other forms of anti-oppression work; we are building a community that prioritizes Black, Indigenous, and all People of the Global Majority, DC natives, transgender and gender non-conforming people, disabled people, and all historically oppressed and marginalized people at Bread and beyond. Bread for the City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, family responsibility, physical or mental disability, medical condition, status as a veteran, or any other category protected by applicable federal, state, or local law, except where a bona fide occupational qualification applies. To apply: You must complete an application through Bread for the City’s ADP portal. Click here to review available openings and click on "Community Health Nurse" position. Then select "apply" at the top right hand corner to register for a login and apply for the position. Please upload a resume and cover letter that speaks to your interest and qualifications through this online application process. Your application will not be considered complete unless it includes a cover letter. Only those candidates selected for interviews will be contacted. No phone calls. Benefits: Please visit and scroll down to review our employee health benefits and health insurance plans.

Job Description PEO IT Support Required Skills/ Education/Experience • 2 years of experience working with the National System for Geospatial Intelligence (NSG) community and its functions, with tasks to include understanding management processes and communication across all levels of the organizational hierarchy., • 2 years of experience working with configuration, curation, access management, and other runtime operations tasks for Confluence, JIRA, SharePoint, Tableau, shared file folders and sites, and other business administration tools., • Certification in any business administration tools or technologies., • Manage and curate access control lists for the various administrative tool sites., • Create new accounts and project sites within the administrative tools., • Perform Tier 1 troubleshooting for MC&G PEO users to resolve problems in the administrative tools., • Ensure MC&G PEO administrative tools can interface and interact with each other as needed to visualize data through Tableau or another visualization tool., • Manage version upgrades of administrative tools to stay current and compliant with NGA policy., • Submit problem tickets and coordinate problem fixes with the administrative tool administrators and NGA Help Desk., • Track and status MC&G PEO problem tickets for the administrative tools., • Provide limited MC&G PEO customer support to use the administrative tools, and refer customers to tool administrator resources for more in-depth training., • Identifying and documenting Weekly Activity Report (WAR) inputs. Clearance • Springfield, VA

Job Description Datawiz, a GTSC company, seeks a Service Desk Analyst – Tier 1 to provide first-level technical support to a federal client in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting, with a proactive attitude toward problem-solving and user support. Shift: • Available: Shift 1 - (7:00 AM – 15:30 PM), Shift 2 – (15:00 PM – 23:30 PM), and Shift 3 – (23:00 PM – 7:30 AM). Requirements • 3–4 years of experience in an IT Help Desk or IT Service Desk environment., • Proficiency in Microsoft Office and Windows Operating Systems., • Familiarity with ServiceNow or similar IT Service Management tools (creating, updating, and closing tickets)., • Excellent written and verbal communication skills., • Strong interpersonal and problem-solving skills, with the ability to analyze and resolve issues efficiently., • Experience handling high call volumes in a fast-paced environment., • Successful completion of a Public Trust background investigation and/or a Public Trust clearance., • US Citizenship Required, • You must be able to clear a federal background check that includes a review of your financial obligations. Preferred Skills: • Previous experience supporting federal government clients., • Must be able to work flexible shifts, including nights and weekends, as needed., • Ability to obtain a security clearance., • A strong command of cognitive and compassionate empathy. Duties and Responsibilities: • Respond to incoming Help Desk inquiries via phone or email providing Tier I support., • Log, prioritize, and track service requests using ServiceNow or similar ticketing systems, ensuring issues are resolved in alignment with established Service Level Agreements (SLAs)., • Troubleshoot hardware and software issues across various systems, including Windows OS and Microsoft Office applications., • Maintain detailed documentation of issues, resolutions, and user communications., • Provide exceptional customer service by actively listening, communicating clearly, and following through to resolution., • Manage high volumes of support requests effectively while maintaining a professional demeanor. Benefits: • Medical, • Dental, • Vision, • Flexible Spending Account, • Health Savings Account, • Life and AD&D, • Short-Term Disability, • Long-Term Disability, • 401(k), • Tuition Assistance, • Paid Time Off Datawiz, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at . Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Job DescriptionSalary: We are Building a Better Environment! Grab your boots and get ready to be part of the action on large-scale construction jobsites, building truly meaningful and impactful environmental infrastructure that millions of people depend on for clean water every day. We are hiring Co-op Engineers to work with our project teams on our active construction jobsites during the Spring 2026 term. We have potential work locations available throughout Maryland, Virginia, D.C., North Carolina, Kentucky, Ohio and Colorado! Co-op Engineer Daily Life • Planning and execution of day-to-day project operations.Like to be outside and not stuck behind a desk all day? You'll be based on exciting and fast-paced construction jobsites with a great combination of indoor and outdoor work environment., • Purchase, procure, and manage Vendor materials and Subcontractor work packages.Want responsibility? Our projects often include state of the art water treatment equipment and construction techniques worth millions of dollars., • Manage and maintain positive relationships with other engineers, managers, trades professionals, subcontractors and vendors.Like working with people? We work with a wide variety of individuals from all different backgrounds and perspectives!, • Learn, grow, and be mentored by the industry's best and brightest full time engineers, most of whom started just like you with a co-op experience.Want advancement potential? The majority of our full time engineers and managers started with US through our co-op and internship program - it's part of what we do and we are always vested in the success of our teammates and future leaders., • Help our teams be successful with meaningful contributions and input in a variety of ways.Are you a team player? Our teams work cohesively with a "get it done" attitude - and we have fun while doing it. Ulliman Schutte is an industry leader because of our people. We cultivate a business environment that prioritizes building lasting relationships, providing a work atmosphere that challenges and rewards employees, providing quality work and services, acting with a sense of urgency, managing risks and keeping everyone safe, and adding value. Qualifications: • Pursuing a BS in Civil, Mechanical, Environmental, Construction Engineering or closely related field from an accredited university in the United States., • Experience working successfully on teams., • Ability to relocate during your co-op term to the locations near our construction jobsites. Company housing and travel reimbursement is provided., • Excellent verbal and written communication skills., • Experience or strong interest in Building a Better Environment through self-perform Water Infrastructure Construction. Ulliman Schutte is a drug-free working environment. All offers are contingent upon compliance with Ulliman Schuttes pre-employment drug screening policies and E-Verify eligibility confirmation. Ulliman Schutte is an Equal Opportunity Employer who does not discriminate on the basis of race, color, sex, gender identity, sexual orientation, religion, national origin, veteran or disability status.

Job Description Datawiz, a GTSC company, hiring a Service Desk Analyst to support their Federal Government client on a full-time, long-term contract. LOCATION: Onsite in ARLINGTON, VA. Schedule: Several shift types available, the center is open 24/7. We are mainly looking for overnight or weekend shifts (training schedule will differ). This position will support a government agency that requires US Citizenship. In this role, the Service Desk Analyst provides priority-based categorization to track the progress of all incidents and restore degraded or disrupted services as quickly as possible. Required: • Minimum of 4 year(s) of experience working directly with customers and IT experience., • Candidates with experience using ServiceNow ticketing systems OR 12 months experience of similar ticketing system, • General knowledge and troubleshooting experience in Hardware, Wireless Network, and Mobile devices, • Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas., • Organizational skills with the ability to handle multiple tasks and projects at one time., • Candidates must be in good financial standing. This includes no bankruptcies, car repossessions, poor credit score, or in debt collection with no payment plan., • This position supports a federal government agency that requires US Citizenship and Background Investigation. The candidate must be able to clear the Background Investigation in order to commence work. Responsibilities: • Answer Help Desk phones and provide support to users on a variety of issues, • Responds to telephone calls, email and personnel requests for technical support, • Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs), • Identifies, researches, and resolves technical problems, • Possess strong customer service and communications skills, • Analyze, evaluate, and test software and hardware problems, • Handle heavy call volume Benefits: • Medical, • Dental, • Vision, • Flexible Spending Account, • Health Savings Account, • Life and AD&D, • Short-Term Disability, • Long-Term Disability, • 401(k), • Tuition Assistance, • Paid Time Off Datawiz, a GTSC company, is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. Datawiz is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. If you have a disability and require assistance with our online application process, please tell us how we can help by contacting us at . Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. GTSC participates in the E-Verify program in all locations as required by law. Learn more about the E-Verify program. Learn more about the E-Verify program. Employment in this position is contingent upon the successful completion of a background check. Depending on the nature of the job duties or requirements set forth by our government clients, additional screenings such as drug testing and/or credit checks may be required. These checks are conducted in accordance with all applicable federal, state, and local laws.

Job DescriptionA World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. In this role, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to Palantir Gotham: products that are deployed at some of the most important institutions across the government, defense and non-profit sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds geospatial mapping tools for mission critical operations, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll also have the opportunity to learn about other business areas. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping, to execution and shipping, all while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds — such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn’t matter what languages you know when you join us; what matters is that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you’re a former university Teaching Assistant, switched to computer science recently, or are a hackathon enthusiast — you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • A variety of languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value • Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members., • Willingness to learn and make decisions independently, and the ability to ask questions effectively.What We Require, • Active US Security clearance or eligibility and willingness to obtain a US Security clearance., • Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics., • Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools., • Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages.To apply, please submit the following:, • An updated resume / CV - please do so in PDF format.

Job Description Mission Speechify is the easiest way to listen to the world's information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster. What streaming services have done for audio entertainment, we're doing for audio information. And whatever we're doing seems to be working. We're #1 in our category, and experiencing exponential growth. Overview We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify's product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience. What You'll Do • Collaborate with Speechify's Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK, • Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms, • Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable., • Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs, • Preferred Tech Stack:, • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform), • A fast-growing environment where you can help shape the company and product., • An entrepreneurial-minded team that supports risk, intuition, and hustle., • A hands-off management approach so you can focus and do your best work., • An opportunity to make a big impact in a transformative industry., • Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture., • Opportunity to work on a life-changing product that millions of people use., • Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more. Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Job Title: Service Desk Analyst – DoD Contract Location: Arlington, VA (Onsite) Contract Duration: 5 Years Schedule: Monday to Friday, 7:00 AM – 4:00 PM Overview: We are seeking a skilled Service Desk Analyst to support a critical Department of Defense contract at the National Guard Bureau in Arlington, VA. The role requires someone who can hit the ground running, with a focus on reimaging Government Furnished Equipment (GFEs) and ensuring IT systems remain secure and up-to-date. Key Responsibilities: * Device Reimaging & Maintenance: • Conduct reimaging, resurfacing, and reconfiguring of GFEs. Technical Support: • Provide Tier I and II support within a high-volume help desk environment, assisting approximately 4,000 end users., • Handle in-person tickets and phone inquiries while supporting mobile devices and other IT assets., • Assist with help desk operations when not engaged in imaging tasks. System Administration: • Utilize Active Directory and ServiceNow to manage service tickets and maintain accurate documentation. Certifications: • Must have CompTIA Security+ or equivalent approved certification. Clearance: • Must possess an active Secret clearance at hire, with eligibility to upgrade to TS/SCI following an SSBI background investigation. Technical Expertise: • Proven experience with reimaging devices, ensuring systems are compliant with updated security standards. Company Description

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Virginia at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space within the state of Virginia. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LPC, LCSW, PsyD, • Current License in Virginia., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: In-Person Rates: • $93-$133/hour for master's level license., • $90-$130 for master's level license. Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. About the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in California at the masters or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: • Passionate about expanding access to high-quality mental health care., • Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients., • Adept at building and maintaining a strong therapeutic alliance., • Willing to deliver feedback-informed care using standardized measures., • Expert at providing culturally responsive and culturally competent care., • Open to learning from your colleagues and clients., • Someone who thrives in a culture of thoughtful feedback and transparency.Qualifications:, • LMFT, LPCC, LCSW, PsyD, • Current License in Washington, D.C., • Master's Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling., • Must be licensed and in good standing with your governing licensing board., • At least 1 year of related post-license clinical experience required., • At least 2 years of experience preferred in one or more of the following areas:, • CBT for depression or anxiety, • DBT for emotion dysregulation, • Unified Protocol for emotional distress, • CPT or PE for trauma, • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future., • Octave's policy requires that all clinical sessions be conducted while you are physically located in the United States.System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools:, • Computers that are Mac OS (Ventura or later) and Windows OS (10/11), • Computers kept up with the most recent security updates The hourly compensation range for this role is listed below dependent on licensure: * In-Person Rates: • $93-$135/hour for master's level license., • $90-$130 for master's level license. Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

Job Description About Reingold Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are. Reingold’s Internship Program A Reingold intern has high standards and a fearless mindset. Our interns are energetic, innovative, take initiative, and demonstrate professionalism in everything they do. This internship program is your opportunity to discover what it really means to work for a full-service communications agency. You’ll learn the ins and outs of your department, work as a valued member of project teams, and collaborate with experts in various departments. Reingold offers you opportunities to tailor the internship experience to your interests and strengths — all while working on causes that really matter. Internships are full-time (40 hours) during the standard workweek and pay an hourly rate of $20. The internship class begins on Thursday, January 8, and runs through Friday, May 22. Core hours during the internship are 9 a.m. to 5:30 p.m. Eastern time. This internship requires five in-office days (Monday – Friday) at our office in Alexandria, Virginia. What It Means to Be a Reingold Innovation Intern Are you hungry to learn, eager to experiment, and excited by the idea of using cutting-edge AI to solve real-world problems? Do you love rolling up your sleeves, building quick prototypes, and finding creative solutions where others see obstacles? If so, you’ll thrive as a Reingold AI Innovation Intern! As an AI Innovation Intern, you’ll be a hands-on contributor from day one—jumping into projects that challenge you to identify opportunities, build fresh tools, and bring bold ideas to life. You’ll help develop and test new AI-powered workflows, automations, and products that enhance how Reingold operates and delivers for clients. Whether it’s data analysis, natural language processing, workflow automation, or content generation, you’ll help push boundaries through rapid experimentation and practical development. This is the role for someone who’s scrappy, resourceful, and ready to turn curiosity into impact. At Reingold, you’ll collaborate across teams, learn from experienced mentors, and have the space to try, fail, improve, and succeed. If you’re ready to help shape the future of how we work—with persistence, creativity, and ambition—we want you on our team! Intern responsibilities may include: • Experimenting with agent-building frameworks (e.g., n8n, LangChain) and APIs from platforms like OpenAI, Anthropic, and vector databases., • Exploring and evaluating tools such as Glean, Microsoft Copilot, and other emerging AI assistants., • Testing and benchmarking new AI technologies in real Reingold workflows to assess performance and impact., • Collaborating with strategists, marketers, and tech teams to identify problems and brainstorm AI solutions., • Designing and refining internal tools and automations to enhance operations or analysis., • Building and testing reusable AI components (embeddings, retrievers, agents) for projects across teams., • Integrating and transforming data from various sources to support robust AI workflows., • Running experiments on AI workflow reliability, accuracy, and cost-effectiveness., • Documenting results, identifying opportunities for improvement, and sharing insights with the team., • Creating clear documentation and user guides for prototypes and tools., • Sharing learnings and best practices with the broader Reingold community., • Participating in hands-on learning, troubleshooting, and iterative development throughout all projects.Your duties, responsibilities and activities will flex in relation to Reingold’s AI priorities and technical advancements. We’re looking for candidates with the following qualifications and skills: • Hands-on experience building AI or automation projects — through professional work, coursework, or self-directed experiments., • Demonstrated problem-solving skills; you can take a vague goal and figure out how to build something that works., • Collaborative mindset and strong communication skills, especially when explaining technical work to non-technical teammates., • Willingness to debug, test, and optimize AI workflows for cost, latency, and reliability., • A bias toward action; you like to build, test, learn, and iterate., • Experience deploying small applications or tools., • Knowledge of cloud platforms (AWS, Azure, GCP) or serverless AI services., • Experience with prompt engineering and evaluating generative model performance., • Exposure to automation frameworks (e.g., N8N, Zapier, Make, or API-based integrations).Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email or contact a member of the People & Experience team at 202-333-0400. Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email . Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold. Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities. Powered by JazzHR xvpGbLo37x

Job DescriptionAbout UsAGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. AGE Solutions is seeking an experienced Task Order Project Manager (TOPM) to lead, oversee, and monitor the execution of a multi-site AV/VTC contract for our government customer. The selected candidate will serve as a single management point of contact between the Government customer, the contract team, and AGE Solutions' senior leadership team. The selected candidate will be responsible for all aspects of TO performance to including staffing, employee mentorship, customer satisfaction, completion of all TO activities, quality management, submission of deliverables, subcontractor management, and financial performance. Responsibilities Include: • Serves as the project manager for a large, complex task order (or a group of task orders) and shall assist the Program Manager in working with the Government Contracting Officer (KO), Government management personnel and customer agency representatives., • Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules are effectively planned and implemented in a timely manner., • Coordinate with Government leadership on a regular and recurring basis (daily/weekly/monthly) to ensure satisfactory execution of the contract., • Provide leadership, mentorship, and guidance to contract team members, to include site leads and subordinate leaders., • Develop and submit all contract deliverables to the Government customer within time and quality standards., • Provide the leadership, management, direction, administration, clerical support, documentation, and quality assurance throughout the project lifecycle., • Prepare and present an executive overview describing how to manage scope, schedule, and resources., • Serve as the single point of contact, interfacing with Government management personnel, developing/enforcing work standards, and communicating Government policies, purposes, and goals to the team., • Develop and manage project schedules and resources., • Provide daily, weekly, and monthly reports to include status reports, 8570/8140 compliance, staffing plans, CAC reports, design drawings / redlines, trip reports, travel requests, etc., • Develop and present In-Process Review (IPR) slides, and ad hoc slides and attend required meetings., • Provide human resources support to include personnel actions (staffing, disciplinary, etc.), mentorship, training, resolve issues/concerns, create personnel schedules, review work discrepancies, subcontractor evaluations, recognition of excellent performance, and complete quarterly/annual evaluations., • Review subcontracts, modifications, and other contractual documentation providing assessments and recommendations to management., • Lead hiring activities to include creation of job requisitions, review of resumes, conduct interviews, and complete onboarding activities., • Develop and update the Task Order Management Plan (TOMP)., • Provide AGE leadership with weekly and monthly status updates on program performance., • Proactively identify and address risks/issues and communicate risks/issues to AGE management and/or government management as appropriate., • Citizenship and Clearance:, • US Citizenship is required., • Must have and maintain a current DoD Secret Clearance., • Experience:, • Five (5) years relevant experience and 5 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields., • Certifications:, • Project Management Professional (PMP) certification or equivalent., • Education:, • BS/BA degree or four (4) additional years of related experience., • Location:, • Experience supporting a DoD AV/VTC solution., • Technical experience supporting AV/VTC installations, service desk, or AV/VTC scheduling., • A DoD 8140/8570 IAT II level certification (CompTIA Sec+ CE for example)., • Prolonged periods of sitting and working at a computer. This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. • 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it., • Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact., • 401(k) with Match: We match 3% of your contributions with immediate vesting., • Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents., • Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs., • Parental Leave: 15 days of fully paid leave for new parents, because family matters., • Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving., • Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.

Job Description This shift for this role is Monday through Friday, 9:00 a.m. to 5:30 p.m. Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple: grow the highest-quality weed at prices everyone can afford. We're looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to "Weed the People." With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD/DC market-and have a little fun while we're at it. Security Officer Our Security will protect company property as well as employees and visitors from possible criminal activity. This position is also responsible for providing security procedures to employees of DCM Inc. Your role in caring for our company: The essential functions include, but are not limited to the following: • Patrols and monitors activities on the company's premises regularly to discourage criminals and ensure the environment is safe and secure, • Monitors gated entrance and logs visitor information, • Receives and records deliveries, ensures accurate documentation, and stores inventory in designated locations., • Reports suspicious activity to General Manager and ensures appropriate staff is notified in a timely manner, • Ensures constant contact with General Manager and other security officers and responds to emergency calls immediately, • Escorting vendors entering the building, • Assists fire and police officials with safety drills and/or emergency situations, • Monitors CCTV systems for suspicious activity throughout the facility and outside, • Provides detailed reports on daily activities and incidents to management, • Contacts law enforcement or fire department in the event of an emergency, • After business hours, checks doors, windows, and gates to ensure the property is secure, • Investigates reports of suspicious activity on the property, • Reasonably detains persons suspected of criminal activity until law enforcement arrives, • Escorts discharged staff, trespassers, and other unwelcome parties off the premises Qualifications we ask you to have: • For legal reasons, all employees need to be at least 21 years of age., • We ask that you have at least a high school diploma/GED., • We ask that you have at least three (3) years of previous security-related work experience., • We ask that you have a valid driver's license, • Flexibility to accommodate scheduling demands including some weekends and applicable holidays., • Please have personal accountability, proactive behaviors, and strong attention to detail., • Ability and willingness to ensure all tasks are performed correctly, efficiently, and effectively., • Excellent observational skills., • Ability to patrol the property and access areas quickly., • Authoritative verbal communication skills., • Ability to remain calm in high-pressure situations., • Please have the ability and willingness to learn the layout of the property and buildings Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions. • Reasonable accommodations may be made to enable individuals with disabilities to perform the functions., • This position requires an inordinate amount of sitting, walking, kneeling, bending, twisting and reaching in full range of motion to complete physical tasks, • You will be asked to carry/lift loads of up to 75lbs., • This position will be working both indoors and outdoors year-round, often times for extensive periods of time., • Physically able to capture and detain individuals if necessary., • Prolonged periods sitting at a desk and monitoring surveillance equipment., • Health Insurance: Medical, Dental & Vision, • Employee Assistance Plan, • Short-Term Disability, • Life Insurance AD&D, • 401K, • DCM Product/Merch Discounts, • Paid Time Off, • Competitive pay DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.

Job DescriptionField Service Technician – Large-Format Printing Equipment (Virginia Territory) 📍 Location: Northern Virginia (Field-Based) 🕒 Full-Time | $45,000–$65,000 Base + Performance Bonuses 💼 Company Vehicle + Paid Training + Health Benefits + 401(k) Are you hands-on, tech-savvy, and ready to build a long-term career in the AEC industry? RPG Squarefoot Solutions is seeking a Field Service Technician to join our service team in Maryland. We provide full training to help you install, troubleshoot, and repair large-format engineering printers and scanning equipment from top brands like HP, Xerox, and MUTO If you have experience with electronics, IT, auto repair, copiers, or general mechanical troubleshooting. This could be a great fit. 🔧 What You’ll Do * Diagnose and repair wide-format printers, MFPs, and scanning systems on customer sites * Perform preventive maintenance and site surveys * Install, configure, and support print and scanning equipment in field environments * Work with construction firms, architects, engineers, and other technical clients * Troubleshoot basic networking and print-related IT issues * Conduct phone-based diagnostics and provide estimated time of arrival (ETA) before service visits * Maintain vehicle parts inventory and ensure company equipment is properly labeled * Document service calls, escalate when necessary, and return parts as required * Support other technicians and assist sales staff with technical knowledge * Stay current with manufacturer certifications and technical bulletins 👤 What We’re Looking For * Experience repairing printers, IT hardware, or similar * Ability to read manuals, use tools, and follow repair procedures * Strong customer service skills and a self-motivated mindset * Valid driver’s license (PA/MD/VA) and clean driving record * Comfortable working independently in the field ✅ Preferred But Not Required * Experience with large-format devices (HP, Xerox, KIP) * Trade school, A+ certification, or related technical education * Military or vocational background in electronics/mechanics 💡 Why Join RPG? * Full training and manufacturer certification provided * Competitive salary plus performance-based bonuses * Company vehicle, phone, and tools provided * Comprehensive benefits package (health, PTO, 401k) * Supportive team, growth opportunities, and no desk job Powered by JazzHR 61p6r2G2os

Job Description Grapeseed Media is seeking candidates for the role of Client Services Lead in the suburban Washington DC area. This position will manage high-profile political client relationships from around the country and will ensure the successful execution of their programmatic media campaigns. You will be responsible for driving strategic insights to internal and external teams to enhance campaign effectiveness, and maintaining client satisfaction with your keen media expertise. This position is based out of our client’s office in West Springfield, VA until 12/31/2026 when it transitions to fully remote. The client specializes in Republican political and advocacy campaigns, and this role will provide direct support to GOP focused initiatives. This spans from county-level campaigns to large-scale Federal races with some of the biggest names in US Politics. This position reports to the Associate Director of Client Services who will be working in person with you at the West Springfield office. The Ideal Candidate: • Has hands-on programmatic buying experience in any major DSP (The Trade Desk, DV360, Nexxen), and understands what drives programmatic performance for any given channel or tactic. Meta experience is also a plus., • Provide your clients with strategic guidance, campaign updates, and performance reporting., • Build and maintain strong client relationships, ensuring alignment with objectives and fostering long-term partnerships., • Contribute to client meetings and communications, offering proactive and solutions-oriented support., • Oversee the planning, execution, and optimization of programmatic media campaigns., • Collaborate with clients to develop strategies that align with political messaging and business goals., • Monitor campaign delivery, pacing, and performance; help troubleshoot issues with a problem-solving mindset alongside the media buying team., • Work closely with internal teams—including data analytics, creative, and campaign managers—to ensure seamless campaign integration and strategy alignment., • 3+ years of hands-on-keyboard programmatic experience (agency or DSP-side), • Experience managing political campaigns, • Proven client-facing experience including direct communication, reporting, and strategic support., • Exceptional communication and organizational skills; ability to manage multiple campaigns and deadlines., • Salary range: $70,000 - $82,000 plus annual bonus plan, • Unlimited Sick/Personal/Vacation days, • Full Health & Dental Benefits, • 401(k) with immediate effect, with company match, • One year in office, remote thereafter.