Customer Service Representative
30 days ago
Union
Job Description * β’ Job Summary We are seeking a dedicated and enthusiastic Administrative Assistant/Customer Service Associate to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience. You will handle inquiries, resolve issues, and assist with various customer needs while maintaining a professional demeanor. Duties β’ Respond to customer inquiries via phone, email, or in-person with a friendly and helpful attitude., β’ Provide accurate information regarding products and services to assist customers effectively., β’ Handle cash transactions and process payments accurately while ensuring compliance with company policies., β’ Maintain thorough knowledge of company offerings to effectively upsell and cross-sell products., β’ Document customer interactions and feedback in the system for future reference., β’ Collaborate with team members to resolve complex customer issues efficiently., β’ Proven experience in customer service or client services is preferred., β’ Strong phone etiquette and communication skills in English; abilities are a plus., β’ Proficient in basic office procedures., β’ Ability to type efficiently while engaging with customers., β’ Excellent problem-solving skills with a focus on customer satisfaction., β’ A positive attitude, strong work ethic, and ability to work well in a team environment., β’ Job Details, β’ Job ReferenceV6WXYW5R, β’ Position NameAdministrative Assistant / CSR, β’ Job LocationUnion, New Jersey, United States, β’ Remote, β’ Office Address, β’ Headcount1, β’ Experience Level, β’ Expected Close Date, β’ Minimum Salary18 USD, β’ Maximum Salary18 USD, β’ CurrencyUSD, β’ FrequencyHourly, β’ Contract DetailsFull time, β’ Open Date2025-09-30, β’ Close Date, β’ Job Industry, β’ Package Details