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Job Description We are seeking a highly skilled and results-driven HVAC Estimator/Project Managerto join our team. This pivotal role is responsible for driving the transition to high-efficiency, electrified home comfort systems by combining detailed technical estimation with effective salesmanship. You will leverage your technical expertise to accurately diagnose a home's comfort needs, perform ACCA Manual J load calculations, and design optimal solutions that maximize electrification and load reduction (air sealing and insulation) opportunities. This hybrid role is ideal for someone with a strong technical foundation in HVAC systems who can accurately estimate HVAC project costs, and provide internal sales assistance. The successful candidate will be responsible for preparing HVAC proposals, collecting home data, and creating accurate project estimates that drive homeowners to complete HVAC projects. Key Responsibilities • Lead Management: Convert all company-provided, pre-qualified, and scheduled warm and hot leads by performing technical discovery appointments. You won't be responsible for generating your own leads., • Technical Diagnosis: Conduct on-site and remote assessments, strictly following established data collection protocols to correctly diagnose house performance and comfort issues., • Design & Estimation: Perform ACCA Manual J (Load Calculation) procedures, translating results into comprehensive project proposals and cost estimates that integrate electrification technologies (e.g., heat pumps) and load reduction measures., • Client Consultation & Sales: Educate homeowners on the benefits of HVAC system upgrades, energy efficiency, and indoor air quality solutions. Present tailored systems, skillfully negotiate, and efficiently close deals to meet sales targets., • Affordability Solutions: Effectively utilize and present flexible financing and promotional options to maximize project affordability for clients., • Experience: Minimum of 3 years of demonstrated success in HVAC project estimation and sales is required, with specific experience in performing energy audits, electrification assessments, and Manual J calculations., • Technical Knowledge: Strong foundational knowledge of construction principles and related estimating across HVAC, electrical, and building envelope systems (insulation and air sealing), and proven familiarity with product lines from major partners like CARRIER, FERGUSON, and LENNOX., • Certification (Preferred): Active BPI Building Analyst certification is highly preferred., • Sales Acumen: Proven experience in sales or customer service, with an exceptional ability to build client rapport and strong negotiation skills., • Tools: Familiarity with CRM platforms and HVAC load calculation software., • Comprehensive training program, • Professional development and leadership training, • Health insurance (including dental and vision), • Retirement package, • Tuition reimbursement, • Paid fun day and volunteer days

Job DescriptionCompany Description Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve. At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry! Job Description Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation. Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction. Essential Job Functions: 1. Provides leadership support to the Manager on Duty (MOD)., 2. Maintains high standards of customer service during high-volume, fast-paced operations., 3. Communicates clearly and positively with management and team members., 4. Greets customers in person or via phone and takes order professionally and promptly., 5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials., 6. Helps support shift management., 7. Communicates daily job assignments on each shift., 8. Oversees pre-close functions while ensuring service and food quality standards are maintained., 9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s)., 10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices., 11. Avails chances to “up-sell” additional products, 12. Masters Point of Sale (POS) computer systems for automated order taking., 13. Handles currency and credit transactions quickly and accurately., 14. Follows procedures for safe food preparation, assembly and presentation., 15. Assists management with inventory control and stock ordering., 16. Builds loyal customers through friendly interactions and consistent appreciation., 17. Resolves complaints promptly and professionally., 18. Cross-trains and coordinates scheduling with team members to ensure seamless service., 19. Takes initiative to find extra tasks when scheduled duties are complete., 20. Assemble and fold boxes. Affix labels and promotional materials as needed., 21. Prepares a variety of pizzas and other menu items., 22. Measures ingredients required for specific items being prepared., 23. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously., 24. Cleans, stocks and restocks work stations and display cases., 25. Transfers supplies and tools between storage and work areas., 26. Packs, weighs, and labels products as required., 27. Ensures supervisor is aware of food shortages., 28. Adhere with all quality standards, principles, guidelines and policies, 29. Perform other duties as assigned. Company Wide Responsibilities: 1. Promotes company policies and advocates for Team Washington, 2. Assures proper attendance and actions, 3. Provides and receives positive feedback and/or constructive criticism, 4. Maintains good communication with co-workers, 5. Serves as a resource for co-workers, 6. Cross-trains, learns how role interacts with other departments, 7. Works with manager and management to solve problems, providing suggestions as needed, 8. Maintains clean and organized work area, taking ownership of surroundings, 9. Maintains appropriate confidentiality in information. Qualifications All your information will be • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Ability to pass applicable Company background checks., • Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders, • Superb ability to multi-task, • Ability to function in a dynamic, fasted paced environment, • Ability to adjust to changing priorities, • Ability to enter orders using a computer keyboard or touch screen, • Ability to take orders over the counter or phone, • Ability to work independently and as part of a team, • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Operations Supervisor Location: Hanover, MD If you already run the day, people know it. You lead by example, earn trust on jobsites and in the office, and keep customers steady because you do what you say. Our client is growing and needs that kind of operator. This role owns branch results across people, projects, service, and profitability. You will set the tone, make clear calls, and build a team that delivers. The work spans strategy and daily execution. It is hands on. It is accountable. It fits a leader who values collaboration, continuous improvement, and doing the right thing even when it's not the easiest path. What You Get to Do • Lead the branch. Coach and grow a high performing team., • Run the schedule. Own dispatch, labor forecasting, workload balance, and resource allocation., • Deliver the work. Keep projects and service on time, on scope, and on budget with clean close outs., • Solve problems fast. Be the escalation point and remove blockers for the field and PMs., • Manage the business. Track job costing, KPIs, forecasting, and branch profitability., • Partner across functions. Work with Project Management, Engineering, Managed Services, and Sales for smooth handoffs and strong client outcomes., • Care for the operation. Keep the facility safe and ready, maintain fleet and tools, and meet safety and regulatory requirements., • Improve every quarter. Champion better systems, better data, and better workflows that raise quality and throughput., • Represent the brand. Lead meetings, safety briefings, and coaching that build engagement and pride in the work. What You've Already Done • Led a field-facing team in security, building technology, construction, or service., • Built rapport and credibility with technicians, coordinators, PMs, and clients., • Managed schedules, labor plans, materials, and changes with clear communication., • Used ERP or project tools to watch budgets, costs, utilization, and margin., • Made direct decisions that improved delivery and customer satisfaction., • Held people accountable while developing their skills and careers., • Modeled safety, quality, and steady execution when the pressure was high. Why You Would Do It • You want real authority to align people, plan, and profit so the branch wins., • You like the mix of strategy and sleeves rolled up work., • You want leadership that removes friction and backs clear decisions., • You care about building a team that takes pride in first time quality and customer trust., • You want your effort to show up in results. On-time delivery. Strong utilization. Clean financials. Happy clients.

Job Description Description POSITION PURPOSE The Inside Account Manager is responsible for a defined domestic region in serving as a point of contact for the sales representatives regarding orders and sales plan. They will learn the Sales Operations process and work closely with the BAC manufacturing facilities to delivery an exceptional customer experience. They will also assist with providing Software Support and ERP training our sales representatives. Participates in improvement projects to enhance service levels and process efficiencies. PRINCIPAL ACCOUNTABILITIES • Provides a single point of contact for representatives for a defined region, • Develop highly effective relationships across all departments, • Manage competing priorities in a fast paced, rapidly changing environment, • Provide timely status updates, root-cause analysis and strategies to address client issues, • Serves as the representative’s liaison to navigate BAC processes, • Implements process improvements to improve customer communications and process efficiencies, • Works directly with Regional Sales Managers and manufacturing facilities to meet the sales plan, • Responds to Representative inquiries through verbal and written communications, • Negotiates with representatives and customers for alternate solutions on jobsite delays, • Coordinates lead-times and quick ship projects, • Proactively reach out to territory representatives at least once a quarter Reporting to the Business Market Leader, the Inside Account Manager serves as the point of contact for representatives for a defined region. This position will have interaction with internal and external Customers, Representatives, Sales Mgmt, Warranty, Engineering, and the North America Manufacturing plants. KNOWLEDGE, SKILLS & BEHAVIORS • Bachelor’s Degree, or equivalent background or experience, • Minimum 3+ years’ experience managing customer relationships/territory management (technical, construction industries preferred), • Demonstrated Customer service oriented (internal and external customers), • Demonstrated strength in problem solving and follow-up, • Demonstrated ability to resolve complex problems in an efficient and timely manner, • Requires excellent written and verbal communication, flexibility in handling a wide range of tasks, attention to detail, and strong negotiation skills, • Requires a strong mechanical and technical aptitude in order to develop an in-depth knowledge of the product variations supplied by BAC, • PC skills – Excel, Word The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions include those of a normal office environment. This position requires occasional lifting of up to 10 lbs, and travel of up to 10% of the time. Qualifications Education Preferred Bachelors or better. Experience Required 5 years: Customer Service 5 years: Customer Relationships BAC Hiring Compensation Range $50,300-$86,300 BAC offers a comprehensive benefits package to include medical, dental, vision, paid time off, 401k, employee stock ownership plan, and more. Please see additional details on the BAC website at . BAC Employees are eligible to participate in an annual bonus incentive program.

Job DescriptionPurpose of the Role As a Division Manager with AquaSafe, you'll play a key role in ensuring safe, well-managed pool facilities and delivering exceptional client service. You'll oversee operations for a portfolio of aquatic facilities, drive profitable growth, and lead a team of supervisors and staff to uphold our mission of safety and service excellence. Key Responsibilities * Oversee day-to-day operations of assigned pool facilities. * Build and maintain strong client relationships to achieve annual renewal and growth goals. * Identify and close opportunities in service, renovation, and management sales. * Lead and participate in staff training, with an emphasis on safety and compliance. * Partner with local health departments to ensure compliance with health and safety regulations. * Direct and support Area Pool Supervisors during peak season (March–September). * Perform additional leadership and operational duties as assigned. Qualifications * Bachelor's degree in a related field (pool/property management, construction, landscaping) or equivalent experience preferred. * 3+ years of experience in account management and sales. * Valid driver's license with a clean driving record (company vehicle provided). * Proven leadership, team management, and organizational skills. * Strong interpersonal and communication abilities. * Demonstrated success in building and maintaining client relationships. * Proficiency with MS Office, Google Workspace, and email platforms. * Availability for longer hours and occasional Saturdays during peak season. Compensation & Benefits * Competitive salary starting at $60,000+, commensurate with experience. * Commission and bonus opportunities. * Company vehicle and gas card provided. * Professional development and certification opportunities. * Standard schedule: Monday–Friday, 9:00 am–5:00 pm (extended hours in busy season). * Immediate start date available. Additional Details This is an on-site position. The Division Manager is expected to report to the office and travel to client facilities as needed. AquaSafe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description GENERAL PURPOSE OF JOB: The General Manager is responsible for ensuring that the center is run according to the required K1 standards. The General Manager also holds their Salaried and Hourly Staff accountable along with developing them to the next levels. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and terminating, • Ensure facility complies with all OSHA guidelines as required in their location (varies from state to state), • Cash handling duties including preparation of tills, change fund maintenance, and preparation of deposits, • Ensure State Health inspection guidelines are completed, and in compliance with state regulations, • Ensure all State and Federal Permits and Licenses for the facility are up to date and in compliance, • Ensure Alcohol ordinance for your state is followed, to include retention of staff permits in accordance with State and Federal regulations., • Complete monthly retention of all work-related documentation, • Provide Corporate with all company invoices, to include all vendors, • Ensuring that cashier personnel adhere to correct cash handling procedures and sell effectively, • Ensuring that track personnel run races safely, efficiently and professionally, • Complete Manager Objectives each day as required in the companies Intranet, • Ensuring that mechanic personnel maintain our karts in peak working condition, • Ensuring that all staff are strictly adhering to company policies and providing outstanding customer service, • Corresponding with and providing regular reports to corporate office personnel, • Expanding the marketing and promotional presence of K1 Speed, • Maintaining the effective operational feasibility of the center, • Maintaining the highest standard of facility appearance, • Oversees the day- to-day operations within the policies and guidelines set forth by K1 Speed., • Identify on a regular basis their opportunities and creates an action plan to increase the performance level to the required K1 standard, • Ensures that their location has the proper staffing level to maximize the employee and guest experience., • Over sees weekly inventories of each location per company standards., • Maintain a professional K1 image including the Paddock lounge cleanliness, proper uniforms and appearance standards., • Ensures their location is keeping food cost, part costs and labor costs (hours) at or below K1 acceptable standards., • Ensures their location is consistently following the guidelines for private party events, • Provide timely information to sales team and Director or sales in-order to help book parties., • Understands and makes sure that each management team member follows all cash handling procedures including safe maintenance, deposits and all banking functions., • Responds to customer service needs to provide the highest standards of service within 24hours., • Executes weekly and monthly Marketing promotions to build the brand and generate revenue., • Works with their Team to review scheduling and effectiveness of all Marketing promotional hours and outings SKILLS AND ABILITIES: • Job Knowledge – Able to learn new skills and maintain up-to-date job-related information. Applies technical and procedural know-how to get the job done; understands job duties and responsibilities., • Initiative – Takes initiative versus waiting for direction. Results and goal oriented. Desires to excel on the job. Demonstrates self-confidence and positive attitude., • Professionalism – Consistently treats individuals with dignity and respect, recognizing the importance of cultural differences. Has and maintains a positive sense of humor and uses humor and uses humor appropriately. Embraces, communicates, and demonstrates company values and ethics. Maintains reasonable expectations of self and others when balancing time and performance demands with personal and professional needs., • Planning and Organizing – Develops realistic plans, setting reasonable completing times. Effectively uses time and resources. Prioritizes duties in a manner consistent with organizational objectives and emergencies., • Team Work/Cooperation – Successfully works with others to achieve desired results. Helps prevent/resolve conflicts. Develops positive working relationship with all people. Promotes mutual respect. Being pleasant with others on the job and displaying a good-natured cooperative attitude to bring teams of people together. Is flexible/open minded., • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Overcomes obstacles. Helps team solve problems., • Productivity – Takes on additional responsibilities as needed. Manages priorities. Develops and follows work procedures., • Active Learning – Understanding the implications of new information for both current and future problem-solving and decision making. The ability to accept criticism and stay calm under pressure., • Communication – Communicating in a professional and empathetic way so employees understand what is expected of them. Effectively conveys and receives ideas, information and directions. Demonstrates good verbal and written communication. Paying attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Customer Orientation – Listens, identifies, and responds, quickly and effectively to internal and external customers’ needs and sets work activities accordingly. Goes beyond what is expected and follows up to ensure customer satisfaction., • Work Quality – Demonstrates accuracy, thoroughness, and attention to detail., • Decision Making – Take calculated risks, make timely/responsive decisions. Modifies decisions based on new information, and takes ownership of the outcomes of each decision made., • Adaptability/Flexibility – Demonstrates judgment and willingness to make exceptions. Initiates or accepts changes in the process, while maintaining focus on the task/issue. Transitions effectively between multiple tasks on priorities. Meeting the needs of each customer without compromising the brand/business. EDUCATION and/or EXPERIENCE: High school diploma required Associates in Business or Hospitality preferred. Must be at least 21 years of age. Must have 5 plus years of Food and Beverage experience unless internal candidate Must have 7 years previous management experience with a successful track record, preferably in restaurant, entertainment or hospitality. PHYSICAL DEMANDS: This position requires that weight be lifted, pushed, pulled, safely for extended periods of time. Must be able to lift up to 100lbs with reasonable accommodation. WORK ENVIRONMENT: The work environment for this job typically has a high level of noise. The work will be performed predominantly indoors, however, things such as marketing events can be exposed to the outdoor elements. SUPERVISORY RESPONSIBILITIES: Responsible for managing several salaried and hourly employees. EQUAL OPPORTUNITY STATEMENT: K1 Speed is an equal employment opportunity employer and is committed to providing equal employment opportunity for all applicants and employees. K1 Speed does not unlawfully discriminate on the basis of race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, denial of medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. K1 Speed prohibits harassment of any individual on any of the bases listed above. Benefits: • 401(k) Plan, • Health Insurance, • Dental Insurance, • Vision Insurance, • Voluntary Benefits, • Employee discounts, • Paid Time Off, • Life Insurance, • Pet Insurance, • Paid Sick Time

Job Description Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Account Executives do? The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing commercial customers, while maintaining a customer-focused service to grow the business. Account Executives call on a full spectrum of market segments including hospitality, food & beverage processing, healthcare, and retail. You will join a results-oriented environment where you will proceed through a comprehensive training program to learn and understand our pest management services and products. You will learn how to inspect and identify infestations (or potential infestations) of all kinds of organisms, insects, birds, and other pests. Once you are knowledgeable in that, you will turn your talents to proposals and presentations that result in sales. Responsibilities include but are not limited to the following: * Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross-selling * Visually inspect buildings for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for Commercial customers * Craft territory development strategies that will result in exceeding sales targets * Learn and maintain complete knowledge of Rentokil’s programs, protocols, pricing policies, and service offerings * Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions * Complete daily activities and sales performance using the company sales CRM Essential Job Functions: We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean: * You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects * You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces * You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc. * You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean * Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live). What do you need? * High school diploma or equivalent; * A valid driver’s license from your current state of residence. * Strong social, customer service, and communication skills * Preferred two years of experience in Business to Business sales — in fact, we’d be really impressed if you came to this role with prospecting skills (cold calling, lead generation, networking) * Self-motivated, hunter’s mentality with the ability to work independently * Will be required to obtain any required industry licenses that will be provided and paid for by the company * Travel up to 100% of time within assigned territory(s) #RTX400 #ZipRTX Base Pay RangeYearly: $45,000.00 - $50,000.00 While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable). Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply. Company DescriptionEhrlich has been providing expert pest control services to homeowners and businesses since 1928. We offer customized, effective and fast pest control solutions which include fumigation, bed bug control, and termite control - all provided by local offices throughout the east coast from Maine to Florida.Ehrlich has been providing expert pest control services to homeowners and businesses since 1928.\r\n\r\nWe offer customized, effective and fast pest control solutions which include fumigation, bed bug control, and termite control - all provided by local offices throughout the east coast from Maine to Florida.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Dental insurance, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Accountabilities/Duties: • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment., • Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control., • Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching., • Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures., • Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing., • Leads and co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries., • Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits., • Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events., • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate., • Assists Lead Operator with other duties as assigned such as but not limited to: order fulfilment, weekly sales productivity goals, hiring and performance management, team schedules, inventory par levels, co-managing controllable expenses and administrative functions., • Exemplifies leadership competencies, leads by example, directs staff appropriately in their duties, clocks-in/clock-out staff and coaches as necessary., • Performs other duties and responsibilities as assigned.Core Values and Leadership Competencies: Servants Heart o Goes above and beyond to support and develop the team and create a superior guest experience. o Keeps the good of the team and guest ahead of personal interests or gain. o Leads by example and displays humility and empathy for others. Spirit of a Champion o Demonstrates an intense drive, a commitment to excellence and a passion to succeed. o Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. o Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections o Projects warmth, enthusiasm and optimism that attracts and energizes others. o Builds positive, productive relationships and communicates often and openly. o Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: o Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. o Has the ability to delegate tasks, communicate clear expectations, direct others work and manage performance. o Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. o Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. o Demonstrates strong learning agility, with a passion to grow and excel. Education, Certifications and Work Experience Requirements: • High school diploma or GED; post-secondary education is a plus., • 1-5 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities., • Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals., • Foodservice safety training certificate (i.e. ServSafe required or to obtain within 30 days of employment).