Business operations manager jobs in United Kingdom - Page 12

About The Role As our Key Account Manager, you'll play an integral part of the team focusing being the operational lead on a number of sites. It is important our candidate comes from a Security background as you will be managing a Security portfolio. You'll be the driving force for delivery across the Lambeth council based contracts. To manage a team of various Site Managers/Supervisors and related colleagues, in providing a quality service to all assignments falling within the contract, whilst controlling the related costs. You'll have joint commercial responsibility for the retention of contracts, growth of business. You'll report on and provide an accurate account on the P&L on a monthly basis • Build upon existing relationship to expand business further, • Responsible for Quality and Safety audits, compliance and driving year on year improvements, • The Key Account Manager should aim for a 9 as a score on the quarterly Net Promoter Scores., • Achieves defined strategic customer objectives in assigned accounts. Key Responsibilities • Responsible for the delivery of the contract services at our client’s contracts as detailed and agreed within the scope of contract between our Client and Bidvest Noonan., • Will be responsible for the development and implementation of all employee resources, processes, and procedures to ensure they are aligned with the details of the Assignment Instructions as agreed with the Client., • Responsible for the standards of service delivery in line with the SLA as agreed with the client whilst providing across client sites by advising on SLAs, KPIs, objectives and projects., • Maintains and expands relationships with strategically important large customers / builds long term mutually beneficial partnerships with Key Customers, • Escalation of any issues arising on the contract to the Operations Director., • Lead and drive the Commercial performance for all accounts within the contract, ensuring invoices are issued and paid on time and resolving any queries the client may bring., • Ensure all necessary Industry and Client processes and procedures are in place and adhered to., • Be responsible for the Profit and Loss balance sheet for all aspects of the contract. All additional income, expenditure and unaccounted costs are to be controlled and reported on a monthly basis., • Preparation and delivery of monthly and quarterly client review presentations., • Establishes productive, professional relationships with key stakeholders in assigned customer accounts., • Coordinates the involvement of other stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations., • Completes strategic customer account plans that meet company standards., • Drive innovative and scalable service solutions., • Interrogate management information systems which provide information to enable sound commercial judgement for decision making., • Provide support to the Operations Director by advising on relationship issues and focuses needed from the team., • Identify issues or risks that will impact the contracts., • Action any changes or restructures required in line with legislation and Company procedures, ensure commercial accountants are fully aware of any monetary changes., • To ensure All contracts and sites comply with all policies and procedures contained in the Safety, Health, Environment and Quality procedures (IMS) and to promote and make consistent use of the guidelines, processes, checklists, and forms contained within it., • Ensure all site files are compliant. Drive action plans and resolutions arising from SHEQ team audits, closing out any PIP's in a timely manner supporting Direct reports, • Lead culture of Company CREDO and reward and recognition through the managing and development of processes to ensure employee retention and encourage appropriate attitudes and behaviours., • Maintain ISO accreditation once achieved and maintain. Essential Qualifications and Experience • Holds a valid IOSH Managing Safety certificate, • Hold a Level 5 Management certificate or equivalent (or willing to work towards), • Advanced Microsoft Office Skills, including PowerPoint, Excel, Word, and Outlook, • Able to work on client premises 5 days a week., • Able to attend sites per all shift types on ad hoc basis to engage with ‘out of hours’ colleagues. About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact

Affordable housing association looking to recruit a Senior Tax Manager Your new company I'm working with an affordable housing association who are seeking to recruit a Senior Tax Manager based in the city who will be responsible for all day-to-day tax matters across a range of taxes including VAT, SDLT and CIS. Duties within this role will also see you be responsible for assisting the Corporation and Tax Planning Manager with corporation tax returns and the Payroll Manager on employment tax issues. The post holder will also be required to give tax advice to the business as and when required. They will also be responsible for ensure compliance with tax rules and that the organisation submits all regulatory returns on time. Your new role • Review all VAT returns prepared by the Tax Accountant, ensuring the returns are accurate and complete prior to sign off by the Head of Tax., • Support operations teams with CIS support and supplier verifications., • Review Capital Goods Scheme, Partial Exemption Special Method and Partial Exemption Standard method calculations., • Identify tax compliance risks/opportunities., • Ensure the Group’s full compliance with all new VAT, SDLT and CIS tax legislation. Inform the business of any changes that may affect the organisation, monitor VAT rate changes ensuring Finance systems are updated accordingly., • Organise and deliver VAT training sessions to the wider business., • Provide detailed holistic tax advice on all new development/land projects, liaising with project teams as necessary., • Respond to ad-hoc tax queries from the business., • Manage the group's relationship with HMRC on VAT, SDLT and CIS., • Provide support on Corporation Tax and Employment Tax issues., • Identify and implement opportunities for tax savings., • Ensure appropriate controls are in place. What you'll need to succeed • Either CTA qualified or working towards a professional tax qualification, • Qualified accountant or significant experience in an accountancy environment, • Significant indirect tax experience covering both technical VAT and systems work, • Experience of the social housing/charity sector is desirable, • Excellent Microsoft office skills, experience of Oracle would be preferred., • Excellent communication skills; proven record of preparing and delivering persuasive, high quality, written and verbal reports and presentations within the organisation up to Executive and committee level and externally. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4776610

Senior Design Consultant\nPosition - Full Time, Permanent\nLocation - London, Hybrid\nSalary - £65,000-£85,000\nJob Description: Senior Design Consultant\nOur client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere.\nFrom structured cabling to managed services, our client’s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach.\nOur client is a rapidly growing organization; finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace.\nThe Role\nThe Senior Design Consultant will act as the lead consultant across several strategic and key accounts. You will hold full responsibility for ensuring accurate, high-quality design and estimation outputs are produced at both the pre-sales and post-sales stages of the project lifecycle.\nWorking closely with sales, commercial, and operations teams, you will oversee the preparation of technical cost submissions, coordinate revisions, and manage all post-sales deliverables—including construction drawings, variation responses, and site surveys.\nKey Objectives:\n * Optimize revenues, margins, and win rates through strong leadership.\n * Ensure all design and cost outputs align with client expectations.\n * Support the company’s broader strategic and commercial goals.\nWhat you will be doing:\n * Bid & Response Development: Prepare quotations and conduct technical/commercial assessments to support the sales team in evaluating project viability, risks, and opportunities.\n * Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach.\n * Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive responses to client tenders.\n * Strategic Planning: Work with Senior Sales Directors to develop account plans and establish pricing/sales strategies for allocated accounts.\n * Stakeholder Management: Liaise effectively with clients, main contractors, consultants, and internal teams, representing the company in formal design meetings and presentations.\n * Risk Mitigation: Develop accurate pre-contract information and manage Pre-Contract Review (PCR) processes.\n * Post-Sales Support: Coordinate design changes, manage variations, and ensure change control compliance within commercial and contractual frameworks.\n * Validation: Review and validate tender cost proposals and Bills of Materials (BoMs), ensuring alignment with internal policies.\n * Technical Oversight: Ensure detailed design outputs—including general arrangement plans, cabinet layouts, and schematics—meet industry and client standards.\n * Mentorship: Proactively mentor team members, conduct peer reviews to identify errors, and support the development of junior consultants.\nWhat our client is looking for:\n * Sector Expertise: Extensive experience in Telecommunications Infrastructure Cabling and ICT.\n * Design Proficiency: Proven track record in designing structured cabling solutions.\n * Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects.\n * Communication: Ability to produce and deliver professional client presentations in a clear and confident manner.\n * Adaptability: Ability to absorb and manage new services and applications in a fast-paced environment.\n * Project Management: The temperament to manage multiple competing priorities effectively.\n * Technical Portfolio: Proven ability to develop comprehensive, detailed design packages.\nPreferred but not Essential:\n * Professional Qualifications: RCDD, CNIDP, or CDCP.\n * Manufacturer Accreditation: Evidence of accredited manufacturer training.\nIf you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Senior Design Consultant position.\nIn addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)

Join a high-performing, collaborative team at LHH, where passion and purpose meet performance. As we enter an exciting new phase of growth, we’re looking for a dedicated Account Manager to support a UK-based Specialist Markets (private sector) client portfolio. This client-facing role sits within our Career Transition & Mobility vertical and forms part of our UK Sales team, working in close partnership with the Business Development Team. You will act as a trusted advisor to HR and senior stakeholders, helping private sector organisations support their employees through career transitions, workforce change and mobility, while building long-term, value-led partnerships. This role will support a diverse portfolio of clients, including: • Financial Services, • Retail, • Professional, Scientific & Technical Services, • Tech/Media, • Healthcare, • Manufacturing Reporting Relationships: • Head of Account Management, UK&I, • Account Management Team Lead Location: • London or Birmingham or Leeds In this role you can expect to As an Account Manager, your focus will be on nurturing and expanding existing client relationships. You'll oversee contractual relationships, drive revenue growth, and ensure an outstanding client experience. The Business Development team will focus on generating new opportunities, while you'll ensure client satisfaction, expansion opportunities and long-term retention. You’ll be expected to spend at least one day per week in our office to collaborate in person with your team and contribute to our vibrant work culture. In addition, regular face-to-face client meetings are a key part of the role - building strong relationships through genuine engagement and visibility. Key Responsibilities • Deliver a world-class client experience across a portfolio of private sector organisations, focused on retention, quality, and operational excellence, • Work closely with the Business Development Team to shape the strategic direction of each account, ensuring contract renewal and margin protection, • Use CRM and sales technology effectively, ideally Salesforce, to manage opportunities and pipelines, maintain accurate forecasting, and support data-led decision making and productivity, • Proactively manage client contracts, including timely reviews, renewals, variations and extensions, while identifying opportunities to expand services in line with client needs, • Develop a deep understanding of each client’s organisational context, procurement regulations, funding environment and workforce challenges, providing insight and feedback to enhance service engagement and impact, • Act as the primary point of contact for clients and internal stakeholders, coordinating operational support and ensuring a seamless client experience, • Build and maintain credible, trusted relationships with HR leaders, procurement teams and senior stakeholders, as well as internal delivery, operations and sales colleagues, • Support account growth and retention by identifying ways to expand our share of wallet and market presence, • Maintain accurate records in Salesforce, including client meetings, contracts, and contact details, • Collaborate cross-functionally with colleagues across LHH Career Transition & Mobility, LHH Recruitment Solutions and Penna, as well as our opportunity management and sales operations teams, to ensure successful client onboarding, programme rollout and ongoing delivery - fully aligned to agreed outcomes, service standards and broader client objectives Success Will Be Measured By • Performance against individual revenue, retention and account growth targets, • Successful contract renewals, extensions and service expansion within client accounts, • Timely and accurate implementation of services, • Client satisfaction and advocacy, measured through regular reviews, feedback and long-term partnership longevity All About You • A confident self-starter who can work autonomously while collaborating effectively within a high-performing team, • Strong commercial awareness, • An empathetic and resilient professional who can support HR teams through sensitive and high-impact transitions, • A commitment to in-person collaboration, with regular office presence and a willingness to meet clients face-to-face to build trusted, lasting relationships Our benefits include: • Flexible working model, • Private medical insurance (PMI), • Group personal pension plan, • Career support for family and friends, • 25 working days paid holiday with the opportunity to buy extra days off each year, • So much more! Contract: Fix-term Contract until Oct 2026 Contract Type: Full-time Hours: 37.5 per week Must have the right to work in the UK.

Working with a successful and growing utilities business, I am looking for a Charge Prevention Manager, specifically within Streetworks.\n\nYou will be responsible for:\n\n * Preventing, reducing, & processing Street Works charges.\n\n * Ensuring that the correct legislative & internal processes are understood, followed, & consistently applied.\n\n * Proactive risk management, root cause analysis of charges received, and implementing practical process improvements where failures occur.\n\n * Maintaining effective working arrangements with the wider business.\n\nYou will:\n\n * \n\n Take responsibility for the processing, management & reduction of Street Works charges, including Section 74 overrun charges, Fixed Penalty Notices (FPNs) and Defect Inspection charges.\n\n * \n\n Support the Head of Performance in meeting charge reduction & ensure client KPI compliance targets are met each month.\n\n * \n\n Work with operations to Reduce overruns and ensure permit conditions and noticing requirements are achievable & understood.\n\nEssential Expereince:\n\n * Street Works charge management or prevention.\n\n * Street Manager.\n\n * Permitting Management.\n\n * Reinstatement knowledge.\n\n * Compliance knowledge.\n\n * Full driving licence.\n\n * Working with clients & Highway Authorities

Finance Manager for a Music & Theatre Entertainment company based in London £55-65k. Your new company One of the leading global entertainment brands is hiring a qualified Finance Manager in London. This business has operations in the UK, EMEA and ASIA and is growing at an exciting pace. The business is on an exciting journey diversifying their product offering to help support organic growth. Your new role • Day-to-day management of the department, • Regular liaison with the Finance Director,, • Budgeting and forecasting, • Manage and develop team members, • Analytical Review, • Monthly/Quarterly cashflow reporting, • KPI dashboard reporting, • Monthly/Quarterly reconciliations for all Balance Sheet items, • VAT control and submissions, • Deliver revenue stream reporting with profitability analysis, • Business partner with heads of divisions, • Preparation of ‘non-related company’ Management charges with control and settlement, • Strong technical, financial and management accounting skills, • Experience working within a Music, Entertainment and Media clients, • FRS 102, • Multi-currency, • Team management of ideally 2+ people, • Experienced in end of year close down and final accounts preparation, • Ability to work as part of and to lead and motivate a team, • Strong strategic planning abilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Nicolette now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 3947054

Bold. Ambitious. Built for Top Performers\n\nAward-winning and highly accredited Microsoft partner \n\nIf you understand the MSP market, and you know the value you bring, this is where you prove it.\n\nThis is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don’t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments.\n\nYou will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly.\n\nThe Role at a Glance\n\nIT Sales Business Development Manager\n Holborn, Central London (Hybrid – 2-3 days onsite)\n Up to £60,000 - Circa £120,000+ OTE (uncapped)\n Full-time, permanent\n\nPedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure).\n Drawdown Awards – Best Managed IT Service Provider, 2025\n Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica\n\nYour Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months\n\nWho we are\n\nFor over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms.\n\nThe organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations.\n\nClients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality.\n\nEntering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth.\n\nAbout the Role\n\nThis is a strategic new business role within an established, high-performing sales team.\n\nYou will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical.\n\nThis is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12–24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence.\n\nThe solutions you represent sit at the core of your clients’ operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace.\n\nThis is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience.\n\nWhat You’ll Be Doing\n\n• Driving new business across the SME market, targeting regulated and professional services environments\n • Building and executing intelligent outreach strategies to generate and convert opportunities\n • Managing complex sales cycles with discipline, structure, and consistency\n • Engaging senior stakeholders and influencing high-value buying decisions\n • Maintaining a high-quality pipeline with accurate forecasting and clear progression\n • Positioning high-value managed services and solutions with confidence and authority\n\nWhat Makes This Role Different\n\n• A true premium MSP offering, where quality and service differentiate the business\n • Clients who expect a strategic partner, not a supplier\n • Uncapped earning potential aligned to high-value deal conversion\n • A culture that values performance, accountability, and commercial thinking\n • A business with clear growth ambition and the infrastructure to support it\n\nAbout You\n\nYou are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market.\n\nYou have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical.\n\nCommercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12–24 months, engaging confidently with senior stakeholders.\n\nYou translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level.\n\nWhat’s In It For You\n\n• Stability of a 30-year brand with the energy of a growth phase\n • A voice to lead change, transform and inspire\n • Competitive base salary + performance bonus\n • Leadership development programme and personal growth support\n • Microsoft accreditation incentives\n • 33 days’ annual leave (including bank holidays) + your birthday off\n • Private medical insurance, group income protection, and life insurance\n • Enhanced family-friendly policies\n • Pension scheme, company sick pay, and EAP\n • Paid travel for additional office attendance day\n\nMove your career forward with Doherty\n\nThis is a role for someone who wants to operate at a higher level.\n\nYou will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage.\n\nIf you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it.\n\nApply now to take your place in a business built for ambitious, high-performing MSP sales professionals.\n\nApplication notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Senior Project Manager for a major offshore wind project based in United Kingdom \n\nThe role sits on the Project Leadership Team (PLT) and currently reports into the [Development] Project Lead, and comprises assuming overall responsibility for leading a large, multi-discipline project team progressing preparatory works incl. Health, Safety and Environmental (HSE) management, engineering, procurement, and project management required to ensure that the project is ready to commence the Construction Phase at the time of taking Final Investment Decision (FID).\n\nThe project team will also be required to provide support in the form of technical and commercial input to the preparation of business cases, and value optimisation activities required to take FID.\n\nWhat we are looking for:\n\nExperienced leaders who have successfully managed large, multi-disciplinary and multi-cultural project teams and built local project management capability\nExperience of providing assurance that the windfarm can be constructed without harm to people or the environment and in a fashion that the quality and technical performance requirements can be satisfied within the cost and schedule targets that formed the Final Investment Decision.\nAbility to define, establish and maintain a project delivery capability comprising people, processes and systems that safely and efficiently delivers the project throughout its lifecycle.\nPrevious responsibility for ensuring that all the construction contracts and support contracts are managed effectively and deliver as per the project plan.\nProven ability to coordinate cross-disciplinary activities between subprojects, e.g. in the fields of permit, commerce, finance, site and operations.\nAn understanding of common technical, commercial and stakeholder risks of performing offshore construction activities.\nExperience of applying techniques to influence others to deliver results.\nQualifications to degree level in an engineering discipline or equivalent science/numerate qualification\nMembership of a project management professional body and/or accreditation would be advantageous.\nAt least 10 years of experience of safely delivering complex offshore construction projects, preferably involving HV electrical systems and wind turbines to quality, schedule and cost expectations.\nExperience of successfully representing your company in engagements with a wide range of key stakeholders

Job Title: Actuarial Pricing Analyst\n\nLocation: London / Hybrid 2 or 3 days per week\n\nContract: 6 months\n\nRates: up to £950p/d via Umbrella \n\nJob Description\n\nSRG are looking for a Pricing Actuary to going a Reinsurance Business Agility team is seeking an Actuarial Pricing Analyst to support the transformation of our global pricing capabilities through a new high-profile global Treaty Reinsurance Pricing Platform, based on hx Renew. The new cloud-based, fully integrated solution will allow Underwriters and Actuaries to move away from pricing on team-specific tools and enable enhanced risk decision-making through improved data aggregation, global pricing consistency and greater efficiency.\n\nReporting to the Pricing Platform Senior Product Owner, and working as part of an Agile team, the Actuarial Pricing Analyst will contribute both actuarial insights and detailed analysis to support the initial implementation and future enhancements of the pricing platform. They will lead on business engagement and carry out ideation and discovery work including customer experience and journey mapping, requirements elicitation, business analysis, process mapping, analysis and optimisation and other documentation tasks such as user story creation to ensure that the project outcomes are the ideal solution for the business. The actuarial nature of the role will also drive a focus on consolidating and optimising pricing models from across different classes of business within collaboration with Actuarial and Underwriting colleagues.\n\nDuties and Responsibilities \n\nPricing governance framework - Be responsible for the detailed analysis and requirements of pricing models in compliance with both internal and external standards\nUnderstanding the various pricing needs across product and region, and rationalising these onto the Pricing Platform with direction from the Product Owner\nPredictive analytics - Collaborate and influence the development and rollout of predictive models such as loss cost, submission triage, customer behaviour, credit etc. Practical application of more advanced techniques including GLMs (Generalised Linear Models) and GBMs (Gradient Boosting Machines) would be an advantage using Python & R\nReviewing the current pricing models, understanding the duplication in techniques, and recommending the best-in-class methods and optimal modularisation\nAnalysis of the pricing modules, layout, data flow, process flow and user experience within the platform for the different products and structures that will be priced\nPrototyping models working closely with the Actuaries and Underwriters\nConduct analysis work to a consistently high standard within a range of business areas, producing output to agreed timescales, and standards\nConduct analysis work to understand current state processes and to identify the "to be" future state operating models through process and technology\nIdentify the relationships, dependencies and impacts of change (highlighting options) on multiple systems and processes\nContribute to the project as required to develop proposals, requirements or other project documentation\nElicit further requirements and test / challenge assumptions using a variety of methods including interviews, document analysis, workshops and business process descriptions\nStakeholder management - support the Product Manager and Senior Product Owner to interact with all levels of management, obtain buy in and sign off and manage expectations\nContribute to the Business Solutions Team development of standards / methodology for capturing and publishing business processes, requirements and other documentation\nDefining and documenting epics, user stories, acceptance criteria, etc for complex solutions\nWork effectively as part of a project team alongside the Product Owners, Scrum master and delivery team\nAccurately identify and estimate deliverable efforts and commitments\nContribute to team sprint planning and set expectations for delivery of new capabilities, features, and functionalities.\nParticipate in team demos, retrospectives, and all other ceremonies.\nSupport creating and maintaining the backlog (including prioritization, and acceptance criteria). \n\nExperience and Qualifications\n\nQualified/newly qualified Actuary\nMinimum 5 years relevant work experience, ideally in P&C reinsurance pricing with both US and RoW experience\nRequires educational attainments: 2.1 or better in a numerate/scientific degree and an A / A* in A-Level Maths or equivalent\nExperience of Reinsurance (preferred) and/or Insurance technology solutions\nExperience of pricing platforms ideally hx Renew\nRequires knowledge of MS Excel (essential), VBA, MS Access, SQL\nExpertise and appreciation of actuarial techniques\nStrong interpersonal, verbal, written and presentation skills, communicating with a range of stakeholders\nDemonstrated ability to communicate both in business and technical terms\nGood knowledge of business functions, business operations, objectives and strategies\nGood knowledge of MS Excel to help with requirements gathering and demonstrating concepts\nDocumentation of management systems & workflow application experience\nGeneral knowledge of IT concepts, strategies and methodologies, including architectural and security concepts, systems development lifecycle, information management and portfolio management (production systems, release planning, change management)\nBPMN or similar business process modelling skillsGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Financial Crime Risk Manager A leading global financial institution is seeking a highly experienced Financial Crimes Risk Processes SVP to strengthen its first-line risk management capabilities within a complex, international services business. This is a senior strategic role, responsible for ensuring proactive, effective, and end-to-end management of financial crime risks across multiple products, regions, and functions.The ideal candidate will bring deep subject-matter expertise, strong leadership, and the ability to influence across a large, global organisation. This role offers significant visibility with senior management and the opportunity to shape financial crime control effectiveness at scale. Key Responsibilities • Lead and enhance the financial crimes control environment across products, services, and operational processes, including customer lifecycle and transaction-related controls., • Provide expert guidance to business, risk, operations, technology, and compliance partners to ensure a cohesive, well-designed control framework., • Assess and strengthen existing processes and controls, identifying gaps and ensuring alignment with global and local regulatory expectations., • Maintain clear risk and process mapping to ensure transparency of control ownership and coverage., • Drive the identification, escalation, and remediation of control issues, including root-cause analysis and sustainable resolution planning., • Build strong partnerships across business heads, operations, technology teams, and second-line functions to ensure a unified approach to financial crime risk management., • Conduct thematic and targeted reviews of financial crime processes to validate consistency, control effectiveness, and policy adherence., • Monitor emerging risks, regulatory developments, and product innovation to ensure the control environment evolves appropriately., • Provide oversight through metrics analysis, monitoring activity, and reviewing corrective action plans., • Prepare high-quality reporting and updates for senior stakeholders, risk committees, and governance forums., • Support timely responses to regulatory inquiries and contribute to cross-business initiatives., • Identify opportunities to streamline processes, enhance efficiency, and improve the client experience., • Bachelor’s degree required; Master’s degree desirable., • 15+ years’ experience in financial crime compliance, AML/CTF, sanctions, or risk management within financial services., • Recognised professional certifications (e.g., ACAMS, ACSS) preferred., • Strong understanding of payments, correspondent banking, trade finance, working capital, and liquidity products., • Demonstrated experience in risk and controls, process management, or financial crime-related operations., • Exceptional communication skills, with the ability to influence senior stakeholders and provide clear, insightful challenge., • Experience operating within a large, globally-distributed organisation., • Proven project management and change-management skills, with the ability to drive complex initiatives., • Strong analytical capability with the ability to assess processes and recommend enhancements to quality, controls, and efficiency., • Independent, self-starting, and able to manage competing priorities in a fast-paced environment., • Experience managing teams and developing talent. # 4758236

Senior Operations Manager – B2B Events\n\n£45,000 – £55,000 + 20% Bonus\n\nLeading Global Events business seeks experienced Events Manager to lead across a number of leading b2b conferences and exhibitions.\n\nOur client’s world leading events bring scale, knowledge and gravitas to promote innovation and technology that changes people’s lives.\n\nSpanning solar, ed tech, payments, e-commerce, life sciences and aviation, our client organises and hosts the very best b2b events around.\n\nAbout the role:\n\nAs Senior Operations Manager, you’ll take full responsibility for planning and delivering a portfolio of live events.\n\nYou will manage end-to-end logistics, build strong supplier and venue relationships, ensure exhibitor and sponsor packages are fulfilled, and deliver events on time, on budget, and to the highest standard.\n\nThis role requires project ownership, multitasking, and a commitment to operational excellence. International travel to events required – Europe and US!\n\nKey Responsibilities:\n\n * Own the planning and delivery of multiple events\n\n * Create floorplans and manage venue logistics\n\n * Oversee H&S compliance, risk assessments and build schedules\n\n * Manage suppliers, contractors and fulfilment of commercial packages\n\n * Collaborate with internal teams on timelines and deliverables\n\n * Manage budgets and track gross profit margins\n\n * Oversee exhibitor and speaker communication processes\n\n * Troubleshoot onsite issues and lead operational delivery\n\nProfile of Candidate:\n\n * Experience managing end-to-end event delivery – ideally large-scale conferences / exhibitions\n\n * Experience running US events is a major advantage!\n\n * Experience with US suppliers and venues highly advantageous\n\n * Strong negotiation and supplier relationship skills\n\n * Ability to manage multiple projects simultaneously\n\n * Confident budget tracking and financial awareness\n\n * Strong communication and stakeholder management\n\n * Excellent problem-solving skills under pressure\n\n * Ability to coach and support junior team members\n\nLipton Media is a dynamic, proactive and progressive media recruitment agency solely dedicated to the media industry. We are leaders across media sales and creative opportunities.\n\nWe cover: media, digital media, print, exhibition, event, conference, outdoor and radio sales, in addition to marketing, conference production and editorial jobs.\n\nOur clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next move

About MATIERE PREMIERE MATIERE PREMIERE fragrances are built around the overdose of a single natural ingredient. With short, direct, and radical formulations, the sillage is immediate and long-lasting, the signature vibrant, and the experience irresistibly comforting. All creations are signed by our co-founder and perfumer Aurélien Guichard, who cultivates his own ingredients – Centifolia Rose, tuberose, and lavandin – exclusively for MATIERE PREMIERE in the Grasse region. The Role As Business Manager at Harrods, you embody the House within one of the world’s most prestigious retail destinations. You are both a commercial driver and the guardian of our brand image, ensuring excellence at every touchpoint. Commercial Leadership & Performance • Lead the counter with ambition, elevating performance to consistently exceed targets., • Monitor, analyze, and interpret KPIs to implement strategic action plans., • Drive sell-out through strong floor presence and elevated client engagement., • Deliver a refined, highly personalized luxury experience aligned with House standards., • Champion storytelling and convey the singularity of our raw materials and craftsmanship., • Recruit, develop, and inspire a high-performing team., • Provide ongoing coaching to cultivate product expertise and service excellence., • Build strong, collaborative relationships with Selfridges management and teams., • Oversee stock management, replenishment, and operational excellence., • Ensure seamless execution of retail initiatives and brand activations. What We Offer • A strategic leadership role representing MATIERE PREMIERE at Selfridges., • The privilege of embodying a contemporary, fast-growing fragrance House rooted in craftsmanship and authenticity., • A dynamic, entrepreneurial environment where excellence and creativity converge., • Ongoing training and development to cultivate your expertise and leadership. MATIERE PREMIERE is committed to fostering an inclusive and diverse workplace. We welcome applications from all qualified candidates who wish to contribute to the continued elevation of the House.

Job Description: Support Assistant\n\nResponsible To: Service Manager/Team Leader or other Manager as designated by the company\n\nShort Description: The Support Assistant is responsible for delivering Service User centred support in accordance with management direction and in compliance with company processes and procedures.\n\nSummary of Benefits:\n\n * Competitive hourly rate depending on experience\n\n * 28 days annual leave (pro rata for part time hours)\n\n * Full time and part time shifts available\n\n * Company Pension Scheme\n\n * Mileage paid for business use\n\n * Car business insurance paid\n\n * Enhanced Adult Workforce DBS paid\n\n * Paid training – mandatory and care certificates\n\nSpecific Duties: The Support Assistant will be specifically responsible for:\n\n1. Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s).\n2. Maximisation of SU interests by liaising with internal and external stakeholders; and\nimplementation of each SUs support plan.\n3. Safeguarding the rights and dignity of each SU.\n4. Fostering of a positive environment in which SUs are actively engaged.\n5. Conducting daily assessment of SUs mental and physical state; updating associated records and informing management.\n6. Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms.\n7. Personal delivery of physical and mental support to SUs.\n8. Promoting SUs health and assist in their accurate medication.\n9. Promoting SUs hygiene and personal presentation.\n10. Supporting SUs with developing social skills and future independent living.\n11. Supporting SUs with their daily living skills and domestic chores.\n12. Supporting SUs with scheduling and attending appointments and day time activities.\n13. Supporting SUs to use public transport.\n14. Encouraging and motivating SUs into employment, voluntary work and/or education.\n15. Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation.\n16. Accurate and timely update of SUs and house records.\n17. Conducting regular two-way communication with SUs and management.\n18. Key Work with designated SUs; and delivery of specific support as outlined in their support plans.\n19. Successfully achieving the individual objectives set by the company.\n20. Enhancing current operations through continuous improvement.\n\nGeneric Duties: In addition to specific responsibilities, the SA will also be responsible for ensuring:\n\n1. The maintenance of confidentiality of all information unless otherwise permitted by\nmanagement.\n2. Full compliance with company’s vision, values, policies and procedures.\n3. Compliance with legislation and GSCC Code of Conduct as reflected in company procedures.\n4. Undergo training and professional development as directed by the company.\n5. Work in a manner that promotes team work and a collegial environment.\n6. Active and positive promotion of the company’s image and brand.\n7. Other duties that may be assigned by management.\n\nQualifications: The following qualification, skills and experience are desirable for this role:\n\n1. Preference for QCF Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment.\n2. Strong living skills that can be transferred to service users i.e. all daily living skills etc.\n3. Competence in the use of Microsoft Office and Internet applications.\n4. Strong English spoken, listening and written communication skills.\n5. Full driving licence desirable and use of own car to transport Service Users.\n\n * All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.\n\n * All staff are expected to respect the requirements under the Data Protection Act 1998.\n\n * All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work Act 1974

Job title: Fostering Operations Manager\n\nReporting to : Director/ Responsible Individual and working alongside Registered Manager\n\n * Key role and responsibilities\n\nTo develop policies and procedure that provide responses and interventions at a higher level in complex situations, within statutory guidelines and the statutory obligations of the Agency\n\n * To quality assure reports and documents to ensure appropriate evidence-based evaluation and evaluation of risk is evident on the foster carers and children’s files\n\n * To provide and share focused and purposeful social work interventions and identified frameworks, with explicit aims and objectives, about desired outcomes within the context of managing risk to children\n\n * Supervise senior social worker and administration staff\n\n * To help in the appraisal of the panel chair, and panel members\n\n * To mentor social workers and provide support to the Registered Manager and provide professional consultations\n\n * To take active part to grow and scale up the business by commissioning more foster carers and developing positive working relationships with local authorities\n\n * To help panel operations are run smoothly\n\n * To help with complying with Ofsted requirements and support the Director and registered Manager\n\n * To review foster carers suitability to continue to foster\n\n * To work within agreed targets and budgets to ensure the successful running of the provision\n\n * To hold Registration with Social Work England and work closely with the senior management team to ensure the highest quality of care for young people\n\n2. Essential Requirements\n\n * Hold a recognised social work qualification; Ideally have a NVQ Level 5 in Management or equivalent\n\n * Experience working at a senior management level within fostering and have a high quality commercial/business acumen\n\n * Must have experience of working in an Independent Fostering Agency

A high end construction business are hiring a Senior FP&A Manager Your new companyA high end construction business with operations in London, New York and Singapore. Then company have a great brand, focused on quality. Their business model is aligned to great customer service and bespoke design. Your new roleReporting to the Head of Commercial Finance and dotted line to the CFO taking ownership for commercial finance delivery and FP&A. This role is a real mix of FP&A, Data, Corporate finance, Treasury and Business Partnering. • Full financial planning & analysis for London and Europe region, • Review of budgets and forecasts, • Ownership of operational and strategic model, • Business partnering with operations on site and global level, • Cost analysis and cash flow, • Analysis of all financial information from the portfolio and operations

Lead Landscaper - High‑End Residential Projects\n\n£34,000-£42,000 DOE | Full‑Time | Permanent\n Putney, South West London\n\nAn excellent opportunity has arisen for an experienced Lead Landscaper to join a well‑established, high‑quality landscaping business delivering bespoke residential garden build projects across South West London. This role is ideal for a skilled landscaper who enjoys taking ownership on site, leading by example, and delivering work to the highest standards.\n\nYou'll be working on a range of domestic garden construction projects, overseeing daily site operations while remaining hands‑on. Working closely with the Project Manager and Director, you will play a key role in ensuring projects are delivered efficiently, safely, and with exceptional attention to detail.\n\nKey Responsibilities\n\nLead and deliver all aspects of hard landscaping on site, from initial groundwork through to final finishes\nRead, understand, and accurately execute works from design plans and technical drawings\nOrganise daily site activity, sequencing works and managing resources\nQuantify, order, and manage materials as required\nSupervise and support landscapers, agency staff, and subcontractors on site\nMaintain clear communication with clients, the office team, and management\nEnsure all works are completed safely and in line with Health & Safety best practice\nConsistently uphold high standards of workmanship, finish, and presentationWhat We're Looking For\n\nProven experience as a Lead Landscaper, Landscape Foreman, or Senior Landscaper\nStrong background in hard landscaping with a minimum of 4 years' professional experience\nConfident reading and working from plans and construction drawings\nStrong leadership skills with the ability to manage people on site\nExcellent eye for detail and pride in delivering premium quality work\nGood knowledge of landscaping tools, machinery, and materials\nSolid understanding of Health & Safety practices\nHorticultural knowledge is beneficial but not essential\nFull, clean UK driving licence required \n\nWhat's on Offer\n\n£34,000-£42,000 DOE\nA permanent, full‑time position with consistent local work\nOpportunity to work on high‑end residential gardens in South West London\nA hands‑on leadership role within a respected landscaping business\nSupportive management team and professional working environment\nCompany pension schemeIf you're an experienced landscaper who enjoys leading projects on site and delivering exceptional outdoor spaces, I'd be happy to discuss this opportunity further.\n\nFor more information, please contact Stanley at MorePeople on (phone number removed) or email (url removed)

Health & Safety Manager – Construction Interiors Subcontractor\n * c£60k - £70k (Dependent on Relevant Experience)\n * Additional Benefits\nThe Company\nMy client is one of London’s leading interior specialist sub-contractors working alongside blue chip contractors on some of the most prestigious landmark commercial office projects in the Central London. They have a young, vibrant workforce and are a market leader.\nThe Role\nWorking closely with the companies’ Managing Director and team of Contracts Managers they require a hands on Health, Safety & Environmental Advisor / Manager to manage all H&S related issues and tasks associated in the delivery of projects in high spec, multi storey office developments in Central London.\nKey Responsibilities Include:\n * You will be responsible for the management of H&S across numerous active construction sites\n * Preparing risk assessments and method statements for site operations,\n * Client facing and meetings,\n * The provision of construction phase fire assessments,\n * Construction phase H&S audits,\n * Promoting behavioural based H&S practices to the workforce\n * Overall compliance with the company’s OHSAS 18001 & ISO14001\nAlso dealing with the following:\n * Monitoring and guiding our Manager’s, Fixer’s and Labourers\n * Ensuring our RAMs are 100% accurate and current on all projects at all times, (normally circa 12 live projects running at once)\n * Grading of our projects prior to works commencing (Red, Amber, Green) based on risk\n * Weekly Audits on all projects\n * Weekly Progress Report to management\n * Implementing Change wherever is necessary\n * Deciding how we should operate not just report on how we have performed\n * Setting Standards that get rolled out across all site particularly regarding: Site Set up, Housekeeping, Trolley management\n * Keeping the operatives training matrix up to date at all times: PASMA, Manual Handling, First Aid and CSCS\n * Alcohol & Drugs monitoring of our operatives on our sites (not that we have found this to be an issue to date)\n * Translation of H&S paperwork to ensure all operatives understand what they are receiving and signing\nThe Successful Health, Safety & Environmental Advisor / Manager\nYou will be responsible for over 50 employees on numerous sites in confined areas and will therefore need to have a hands on approach to Health & Safety in order to influence a positive culture and mind-set throughout the workforce.\nYou will need to be able to demonstrate:\n * The management of H&S across multiple sites\n * Preparing of RAMS, Tool Box Talks and Inductions\n * Client liaison and attending regular H&S meetings\n * Carrying out regular site inspections and reviewing practices to determine compliance with RAMS\n * Ideally experienced in the Commercial Fit out market working for a Trade Contractor\n * Someone to maintain our standards and develop the role within the business\n * We are ISO 9001, 14001 and 18001 accredited\n * Our H&S standards are good, but can be developed even further\n * We have a H&S culture and ethos in the business and are striving to be the best in our industry\n * We need an energetic and enthusiastic person to take on the role and keep us going forward and progressing in this vital area of our business

Management Accountant (12-Month Fixed Term Contract)\n Hayes, Middlesex (Hybrid Working)\n £40,000 + Benefits\n\n We are currently recruiting for a Management Accountant to join a growing, consumer-focused business on a 12-month fixed term contract. This is a fantastic opportunity to work within a dynamic finance team, supporting both UK and international operations in a fast-paced environment.\n This role will suit someone who enjoys getting into the detail, partnering with stakeholders, and playing a key role in delivering accurate financial insights to support business decision-making.\n\n The Role\n Reporting into the Finance Manager, you will be responsible for producing timely and accurate financial information, supporting month-end processes, and providing meaningful analysis to drive performance across the business.\n You will also work closely with Accounts Payable and Receivable, ensuring smooth financial operations across the wider finance function.\n \nAbout You\n \nPart-qualified (ACA / ACCA / CIMA) or actively studying \nMinimum 2 years’ experience in a similar Management Accounts role \nStrong Excel skills with the ability to analyse large data sets \nHigh attention to detail and strong organisational skills \nProactive, self-motivated and keen to learn \nConfident communicator, able to work with stakeholders across finance and the wider business Desirable (not essential):\n Experience with ERP systems such as D365, Oracle, Hyperion/OneStream or similar, and exposure to Power BI.\n \nKey Responsibilities\n \nAssist with month-end close and production of monthly management accounts \nPrepare P&L, balance sheet, cashflow and working capital reports \nDeliver variance analysis with clear and insightful commentary \nComplete monthly balance sheet reconciliations \nPrepare accruals, prepayments, stock provisions and bad debt reports \nProduce own-store P&L reporting with commentary \nSupport forecasting processes, including quarterly order intake forecasts \nProvide sales and KPI reporting to support commercial teams \nAssist Accounts Payable with invoice coding and process improvements \nSupport Accounts Receivable activities when required \nLiaise with internal and external auditors \nManage contract documentation within internal systems \nSupport regulatory reporting (e.g. ONS surveys) \nContribute to ad hoc projects and continuous improvement initiatives \n \n What’s on Offer\n \nSalary of £40,000 \n25 days holiday (pro rata) \nPension scheme \nHybrid working (4 days based in Hayes head office, Friday’s working from home) Candidates MUST be within a commutable distance \nSubsidised lunch options \nOpportunity to gain exposure within an international finance environment

Role: General Manager\n Location: Croydon Area\n\nSalary: £45,000 + Bonus\n\n Platinum Recruitment is working in partnership with a destination Pub and restaurant near Croydon and we have a fantastic opportunity for a General Manager to join their team.\n\nWhat's in it for you?\n\nOur client is part of a small group of Hotels, Pubs and Restaurants based across the area, they are very much focused on looking after their staff, as well as the obvious benefits there are many other benefits from working with this company.\n\nFree Parking on site\nGroup discounts\nPension scheme\nCompany awards and nights out\nCareer DevelopmentPackage\n\n£45,000\nPlus Bonus\nPlus TRONC\n Why choose our Client?\n\nA delightful country pub and dining destination, set in a picturesque rural setting, offering a relaxed and inviting environment for guests to enjoy great food and drinks. Renowned for its warm, cosy atmosphere and friendly service, it provides the perfect place to unwind, whether meeting friends, celebrating special occasions, or simply enjoying a leisurely meal. With a focus on quality, comfort, and hospitality, this pub combines traditional charm with a welcoming, contemporary dining experience.\n\nWhat's involved?\n\nManage the day-to-day operations of the Restaurant and Pub, ensuring seamless service and consistently high standards.\nLead and mentor the team, overseeing performance, training, and ongoing development.\nPromote business growth by delivering exceptional customer experiences, controlling budgets, and optimizing operational efficiency\n Sound like the role for you?\n\nThen we would love to hear from you!\n\nClick Apply Now and one of the team will in touch to discuss this General Manager role near Croydon.\n\nDon't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.\n\nConsultant: Jason Reed\n\nJob Number: (phone number removed) / INDCHEFS\n\nJob Role: General Manager\n\nLocation: Croydon\n\nPlatinum Recruitment is acting as an Employment Agency in relation to this vacancy

B2B Account Manager - Sports Partnerships Location: Bromley, South East London Reporting to: Partnerships Lead Salary: £40k - £60k About the Company A fast-growing subscription platform in the global prize draw and gaming space, now at £9m+ ARR after strong year-on-year growth. The business is scaling its B2B offering through a white-label platform, partnering with major organisations across the sports industry. A fast-paced, delivery-focused environment launching products, running campaigns and driving value. The Role This is a hands-on account management role managing multiple sports partnerships. You will be the main point of contact for partners, ensuring clear communication, smooth delivery and strong relationships. You'll work with marketing, product, operations and creative teams to ensure timelines and deliverables are met. This is an execution-focused role requiring organisation, attention to detail and the ability to manage priorities. Key Responsibilities • Manage day-to-day relationships with sports partners, • Support onboarding and launch of partnerships, • Coordinate campaigns and partner activity, • Align timelines, deliverables and stakeholders, • Ensure communications and assets are delivered on time, • Track performance and provide reporting, • Support renewals and commercial discussions, • Identify opportunities to grow value, • Resolve issues quickly and professionally, • Experience in account management, partnerships or project roles, • Background in sport, sponsorship or partnerships, • Strong organisational and prioritisation skills, • High attention to detail, • Strong communication skills, • Commercial awareness, • Experience on partner, rights holder or brand side, • Sponsorship or activation experience, • Organised and structured, • Proactive and reliable, • Strong prioritisation skills, • Detail-oriented, • Calm under pressure, • Partnerships launch smoothly, • Campaigns run effectively, • Clear partner communication, • Deadlines met, • Partnerships grow and renew To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Assistant Manager | Flagship Store | Sports Retail \nAre you a dynamic leader with a passion for fashion retail and a background in sport? Do you thrive in fast-paced environments and enjoy inspiring others to deliver outstanding customer service? If so, we have an exciting opportunity for you!\n\nAs the Assistant Manager at our stylish and vibrant store, you'll be at the heart of the action, leading a dedicated team to create an exceptional shopping experience. You'll be responsible for managing day-to-day store operations, driving sales, and ensuring the store runs smoothly. But it's not just about the numbers - it's about fostering a welcoming, inspiring atmosphere that keeps our customers coming back for more.\n\nWhat We Offer:\n\nCompetitive salary up to £39,000\nBonuses!\nIncredible benefits package\nClear career progression opportunities\nA chance to be part of a thriving, trend-forward companyYour Responsibilities as an Assistant Manager: \n\nLead and motivate the store team to deliver exceptional customer experiences\nDrive sales, exceed targets, and manage performance with a focus on continuous improvement\nFoster a positive and engaging store environment where customers feel valued\nTake charge of budgets, KPIs, and operational processes to maintain high standardsAbout our new Assistant Manager:\n\nProven experience in a retail management role (preferably within fashion or accessories)\nStrong track record of driving sales and performance while managing KPIs and budgets\nPassionate about delivering outstanding customer service and inspiring your team to do the same\nA natural leader with a fun, ambitious, and business-focused mindset\nA proactive problem-solver who thrives in a fast-paced, results-driven environmentWhy Join Us?\n\nWe are committed to investing in your development and providing you with opportunities for growth within the company\nA competitive salary and attractive benefits that reward your hard work and dedication\nBe part of an innovative, forward-thinking company with a strong culture of teamwork, support, and successIf you're ready to take the next step in your retail career and make an impact in a thriving flagship store, we'd love to hear from you!\n\nApply today with your most up-to-date CV and join a company that values your potential!\n\nBH35823

Restaurant General Manager - Flagship West London Restaurant\n\nWe are seeking an experienced Restaurant General Manager to lead a busy, flagship Rosette-level independent restaurant in West London, recognised by the Michelin Guide for its quality and consistency. This is a high-profile venue where exceptional British ingredients are paired with warm, confident but casual service in a refined yet relaxed brasserie-style setting.\n\nThe restaurant is celebrated for the best in British produce, a strong wine offering, and service that feels professional without being formal. This role suits a General Manager who enjoys running the whole business while remaining visibly involved during service.\n\nWhy apply for this Restaurant General Manager role?\n\nYou'll be joining a business that values quality, consistency, and long-term commitment:\n\nSalary: £60,000 - £65,000\n\nMilestone Rewards\n\nPrivate Healthcare\n\nLoyalty Bonus - additional holiday after your third year\n\nTwo major annual team celebrations\n\nRetail, gym, travel, and group-wide discounts\n\nKey Responsibilities\n\nFull ownership of a busy flagship restaurant, overseeing operations and performance\n\nBalance hands-on leadership with responsibility for budgets, P&L, forecasting, and labour control\n\nAct as the face of the venue within the West London community\n\nChampion high-quality British ingredients and knowledgeable service\n\nLead and develop a strong management and front-of-house team while maintaining a warm brasserie atmosphere\n\nWhat We're Looking For\n\nProven experience as a Restaurant General Manager within a Rosette-level or equivalent premium restaurant in the UK\n\nExperience in high end or fine dining\nCommercially confident and comfortable running the full business\n\nPassion for British produce, quality-led cooking, and wine-focused dining\n\nA natural, visible leader with a welcoming presence\n\nFull Right to Work in the UK\n\nLiving within a commutable distance to West London\n\nIf you're an accomplished Restaurant General Manager seeking a flagship West London role where quality and warmth go hand in hand, we'd love to hear from you.\n\nApply now to find out more.\n\nJob Number │ (phone number removed) IND / F&B\n Location │ West London\n Role │ Restaurant General Manager\n Consultant │ Kevin Thomas - F&B Recruitment Specialist\n\nPlatinum Recruitment is acting as an Employment Agency in relation to this vacancy

Company Profile\nCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.\nJob Title: Contract support\nCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team on a contract in London.\nThe main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.\nRESPONSIBILITIES\nProviding support to the client and answer calls and emails in a professional and timely manner\nDetermine the nature, priority of faults based on information provided by the client\nLiaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders\nManaging the supply chain and drive them to attend within required SLA's\nDriving the engineering team to attend to all callouts within required SLA's\nTo obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this\nRaise and assign work orders to relevant resources\nActively identify and implement innovation across the contract to enhance performance and continue to meet client expectations\nPromote and maintain CBRE culture throughout teams\nMonitoring calls received from the customer through to call completion and updating records\nAllocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's.\nEnsure QHSE documentation is maintained and readily available using company systems\nManage system as a key user on site including PPM records, reactives and reporting\nMaintain people records such as new starters, leavers, general staff changes, contact details, etc\nEffective communication with all levels of internal teams and external customers\nFamiliar with daily operations and the specific scope of the contract\nUndertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager\nPERSON SPECIFICATION\nEducation\nGood basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.\nEducation to A-Level/HNC standard would be beneficial\nTraining\nVery proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.\nExperience of using Dynamics, Concept, Maximo.\nExperience\nExperience of a similar customer facing role in a medium-sized business.\nWell-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.\nAptitudes\nExcellent command of the English language demonstrated through good verbal and written communication.\nMust be detail conscious, accurate and methodical in approach.\nStrong organizational and communication skills\nAble to work systematically and use own initiative.\nAble to work on more than one task at any given time.\nMust demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.\nCharacter\nMust demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.\nReliable, able to complete work within required time frame and manage own deadline requirements.\nCalm manner able to work under pressure and against rapidly changing demands and priorities.\nAble to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.\nIgnore\nFacilities administrator / CS Admin / Facilities maintenance coordinator

Operations Manager Croydon £50,000 - £55,000 + Progression + Growing Company + Company Vehicle + Market Leader + Medical Insurance + Immediate Start Looking to take the next step in your career? If so, this market leader is looking for an Operations Manager to hit the ground running. Thrive in an environment where you will be able to progress your career and develop your technical / management skills. You will be given responsibility while working closely with the service team covering the South of England. This rapidly growing market leader specialises in providing a high quality service to customers in the warewashing industry & due to excessive growth, they are looking to bring on an Operations Manager to help to manage the team. Have the opportunity to earn well whilst having a great all round package with the chance to carry on progressing technically and through the business. The Operations Manager Role Will include: • Working Together With Other Regional Operations Managers, • Managerial Role Covering The South Of England, • Managing a Team of Service Engineers The Successful Operations Manager Will Have: • Experience Managing a Team of Field Engineers, • Happy To Commute Around The South Of England, • Full Driving Licence Please Apply Or Call Toby On For Immediate Consideration. Keywords: service, engineer, field, technician, mobile, mechanical, electrical, install, repair, maintenance, manager, supervisor, director, senior, lead, Croydon, Surrey, Kent, Crawley, South, London, Gatwick, Tunbridge Wells, Sussex This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.

Please note this is a 12 months FTC **\n\nAbout Lampton Group\n\nEstablished for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services.\n\nWhy Join Lampton Group?\n\nAnnual pay and contract reviews\nHybrid working\n24 days holiday allowance plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nWe are looking for a Studio Manager to lead our small but ambitious creative studio, delivering high-quality design work that enhances the visibility, consistency, and impact of Lampton’s multi-brand communications. You will be responsible for managing all creative output, from concept through to production, across digital and print channels. As brand guardian, you’ll ensure all communications reflect our visual identity and house style, helping bring clarity and confidence to our audiences.\n\nThis role includes line management of junior creatives and oversight of design work commissioned by internal teams and external partners. You’ll be hands-on in delivery and expected to balance day-to-day creative tasks with forward planning, studio operations, and stakeholder engagement.\n\nKey Responsibilities\n\nManage the day-to-day running of Lampton’s in-house design studio, overseeing workflow, deadlines and quality control.\nProvide line management to junior creatives, supporting development, quality and efficiency.\nLead the design and delivery of all creative output across the Lampton Group, including Lampton Leisure, Lampton Homes, and Lampton Services.\nAct as brand guardian, maintaining and evolving brand identity systems and house styles for each Lampton division.\nManage paid design commissions from external clients, ensuring high-quality output and timely delivery.\nTranslate briefs from colleagues into creative solutions that are clear, impactful, and on-brand.\nOwn the production schedule and manage competing priorities across teams and channels.\nSupport the head of marketing and communications with creative development of campaigns and content.\nEnsure all artwork is optimised for both digital and print use, and is accessible, inclusive, and professional.\nMaintain the central design asset library, templates and brand guidelines.\nBring innovation to the studio by staying up to date with design trends, tools and technologies.\n\nExperience and Qualifications\n\nAt least 2 years’ experience in a Graphic Designer or Lead Designer role.\nDemonstrable ability to produce high-quality creative work across print and digital.\nConfident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Canva.\nExperience maintaining or evolving brand identity systems across multiple formats.\nAbility to mentor and support junior colleagues or designers.\nStrong organisational skills and the ability to manage multiple design projects at once.\nExcellent attention to detail and visual communication skills.\nA collaborative approach with the confidence to present and explain creative ideas.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Job Type: Roofing Operations Manager\nLocation: South east\nSalary Range: £65k to £75k for the right candidate\nAre client is a successful waterproofing roofing contractor with projects across London and the Southeast. Working predominantly in the new build sector as part of our flat roofing contracts we also undertake capping’s, small cladding elements, mansafe systems, roof finishes and blue roof systems. We install flat roofing products from Alumasc, Axter, Bauder, IKO, Langley and Proteus alongside occasional slating and tiling works. Due to our expanding business and continued success, we are now looking to recruit Flat Roofing Operations Manager to join our team working on projects ranging from £500k to £5million.\nOperations Manager Outline Duties:\n * Not limited to\nMaintain company Health and Safety standards across all projects.\nEnsure company procedures and policies are followed at all times.\nOrganise and control directly employed and sub-contract labour to ensure projects have adequate resources.\nReview and maintain project programmes to ensure progress is made and projects are delivered on time.\nLiaise with commercial department to monitor cost budgets, targets, turnover, and valuations.\nManage performance and support site managers, supervisors ,operatives across all allocated projects.\nApproval of and review of project staff holidays, avoid overlaps and ensure cover is in place.\nApproval of staff and team expenses.\nProgramme works to suit contract durations. Liaise with the clients to provide updates and advise on any issues or blockers.\nEnsure Friday packs, monthly reports and day-to-day records are in place.\nAttend projects and client meetings as and when required.\nUndertake regular site visits to monitor works in relation to safety, progress, and turnover.\nEnsure any variations have the necessary paperwork in place. SI, CWO, VO etc.\nEnsure material orders are in line with budgets, drawings, SOW, and that material deliveries meet programme requirements.\nEnsure material orders are in line with budgets, drawings, SOW, and that material deliveries meet programme requirements.\nLiaise with company employed subcontractors and ensure work meets our requirements.\nMaintain a good working relationship with both our operatives and the Main Contractor/Client.\nEnsure plant, craneage etc is in place and planned to meet programme and cost plan.\nProject programmes & lookaheads to be in place to set the site teams targets Ensure the resources are in place to allow plans to be implemented.\nReport progress to your operations director daily/weekly and monthly including reports on progress, MOS, and blockers.\nReview drawings, SOW, contract to ensure we are working to the latest and current information.\nProduce weekly timesheet for HR and Accounts team.\nQA – Ensure ITP are in place and being followed and documents uploaded as required.\nMonitor materials and pre plan deliveries to suit programme requirements\nMonitor site manager and supervisor allocation & assist with upskilling / education.\nEnsure Device Magic forms are reviewed and completed on times. Educate site teams on the reasons needed and importance.\nDeliver projects and a safe manner and within target budgets.\nIf this role is of interest to you, please apply now

About Lampton Leisure\n\nLampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. \n\nWhy Join Lampton Leisure?\n\nWe are LLW employer, offering annual pay reviews\n22 days holiday allowance, plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nAs a Swim Manager you will be responsible for the day-to-day running of our swim school whilst looking to grow the programme through innovation and creative ideas. You will develop our teachers through CPD training whilst working collaboratively with other departments across the business to ensure an innovative programme of activities are delivered on time and within budget.\n\nYou will also be a key holder for the building and therefore will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. \n\nKey Responsibilities\n\nCoordinate and manage the swimming programme, ensuring it is operated in accordance with the Swim England Teaching Plan. \nEnsure the swim school brand is fully implemented at the centre. \nDrive Swim School occupancy, working closing with other managers to optimize pool usage.\nAssist schools with school swimming booking processes \nForge positive working relationships with the local Swimming Clubs, Schools and the Council’s Sports Development Team to the benefit of the Learn to Swim Programme and swimming in general. \nTeach swimming lessons across all stages and abilities of the swimming programme if and when required\nLine management (swim instructor, school instructors) responsibilities for recruitment, induction, delivering training, appraisal, development, and performance management of staff, including one-to-ones \nDeal with any H&S incidents, accidents, safeguarding concerns & report on the management system.\nProvide clear leadership with regards to compliance with all health and safety procedures and requirements, fixing or escalating issues as appropriate. \nSupported by the Technical Trainer you will ensure NPLQ CPD, comp test, requirements are complied with at the Centre \n\nExperience and Qualifications Required\n\nLevel 2 Swimming Teacher Qualification\nExperience working in wet operations ideally and be now looking to move into a senior or management position\nExcellent communication skills \nThe ability to meet set targets and deadlines, and be pro-active in your duties\nThe ability to mentor, motivate, coach and develop team members and customers to achieve their potential\nExcellent communication skills and experience delivering first class customer service is also essential\nIdeally hold or be able to work towards a First Aid at Work Qualification\nIdeally hold or be able to work towards a National Pool Lifeguard Qualification (NPLQ)\n\nDue to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. \n\nImportant information:\n\nThis post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Head of HR – Standalone – SaaS\nLondon - Hybrid\n£80,000 + benefits \n\nAn exciting opportunity has arisen for an experienced Head of HR to join a growing SaaS business based in London, offering a hybrid working model and a salary of £80,000 plus excellent benefits. Represented by CV Screen, this innovative technology company has been established for over a decade, employs a global team, and is currently undergoing significant growth and transformation. This is a fantastic opportunity for a hands-on, standalone HR professional to shape and lead the people function within a dynamic SME environment.\n\nDuties & Responsibilities\n\nLead end-to-end HR operations across recruitment, onboarding and employee lifecycle management\nProvide strategic and operational support on performance management and organisational development\nAct as the main advisor on employee relations, ensuring compliance with UK employment law\nOversee benefits administration and liaise with payroll to ensure accurate processing\nDrive HR initiatives to support business growth, transformation, and potential M&A activity\nWhat Experience is Required\n\nProven HR leadership experience within a tech/SaaS SME, ideally in a standalone capacity\nStrong generalist background with involvement in scale-ups, transformations, or M&A activity\nIn-depth knowledge of UK employment law and HR best practice\nSalary & Benefits\n\nSalary of £80,000\nHybrid working model\nComprehensive benefits package including pension, healthcare and more\nLocation\n London, with easy commutes from areas such as Watford, Croydon, Slough, Romford, and St Albans\n\nHow to Apply\n To apply, please send your CV in strict confidence to Kate Morgan at CV Screen\n\nAlternate Job Titles\n\nHR Director\nHead of People\nHR Business Partner Lead\nPeople & Culture Manager\nCV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Office Manager\n\nOffice Based - Can WFH on Fridays if Work Targets are Met\n\n£35,000 - £40,000 *DOE\n Permanent, Full Time\n\n8:30am - 5pm\n\nNear Liverpool Street Station, City of London\n\nAre you an organised, proactive individual looking to take the next step in your career? Our client, a dynamic and fun recruitment organisation, is on the lookout for a talented Office Manager to join their team in London. This is a permanent, full-time position where you will play a crucial role in ensuring the smooth and efficient running of the business.\n\nWhy work for this company?\n\nWe offer a variety of rewards and experiences throughout the year to recognise strong performance.\nYou'll have access to ongoing training and development designed to support your growth.\nOur annual leave package includes several additional perks to ensure you have plenty of time to rest and recharge.\nWe provide a range of travel-related options to help make commuting easier and more cost‑\nYou'll have the flexibility to choose from a selection of wellbeing benefits that best fit your lifestyle. \n\nYour key responsibilities will include:\n\nOffice & Facilities Management - Oversee the smooth running, organisation, and upkeep of the office environment.\nIT, Systems & Technology Support - Provide basic technical support and coordinate with external IT partners.\nOperational & Sales Support - Support core operations, sales processes, reporting, and administrative tasks.\nRecruitment & Marketing Support - Assist with vacancy postings, online content, and basic marketing activity.\nFinance & Administration Support - Handle invoice processing and support financial admin tasks.\nContractor & Compliance Administration - Maintain compliance documentation and accurate contractor records.\nPayroll & Contractor Pay Support - Assist with payroll preparation and help resolve pay-related queries.\nExecutive & Project Support - Provide diary and travel support to senior leadership and assist with ad‑hoc projects. \n\nRequirements: \n\nPrevious Office Management or Administration experience - experience within a recruitment firm is a bonus but not essential.\nStrong organisational and time management skills.\nExcellent attention to detail and administrative accuracy.\nConfident in using business systems such as HRIS, Xero, and recruitment platforms.\nStrong communication skills and the ability to work effectively across teams.\n If you're ready to take on an exciting challenge and be a part of a growing team, apply now! We can't wait to meet our next Office Manager!\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Department: FinanceReports to: Accountant (Property Budgets & Customer)Location: Marylebone, LondonThe Howard de Walden Estate (HdWE) is one of London’s largest and most prestigious estates, comprising over 800 properties across 95 acres of Marylebone. The Company owns, manages and leases its buildings to a diverse customer base across five sectors: healthcare, office, residential, retail and education. The property portfolio is managed through an in‑house team with a strong focus on long‑term stewardship, operational excellence and continuous improvement.The Company is embarking on a business-wide modernisation programme, to revitalise ways of working, data, systems and processes. Project Elevate has been initiated to replace the current Property Management and Accounting system (MRI Platform X), in place for nearly three decades.The programme will deliver a unified, scalable and supportable SaaS platform covering finance, property management, procurement, project accounting and reporting. It is a strategically important initiative that will fundamentally change how the organisation operates and how colleagues interact with core systems.Project Elevate is a multi‑year transformation programme to implement Microsoft Dynamics 365 Finance & Supply Chain Management as the organisation’s core ERP platform, integrated with existing Microsoft Dynamics 365 Customer Engagement and M-Files Document Management applications. The project will also incorporate specialist Independent Software Vendor (ISV) solutions, including Yavica’s FlexProperty and SignUp’s ExFlow products. This role is specifically concerned with Phase One of Project Elevate, which is expected to last around 12 months starting April 2026, with a target go‑live of April 2027.This role is a share-responsibility position, alongside the existing Service Charge Accountant. You will jointly be Subject Matter Experts on service charge governance and financial transactions for Project Elevate, and will provide advice, validation and assurance on end‑to‑end service charge requirements and future‑state design. The aim is to ensure that service charge processes, controls, reporting and data structures are robust, compliant and workable in practice.The role will be involved in both day-to-day Service Charge activities in our existing ERP system, as well as contributing to Project Elevate by supporting requirements gathering, process design, data transformation and readiness activities for service charging arrangements across the entire portfolio.HdWE requires an ERP solution to manage the full lifecycle of service charges across its estate: from schedule set‑up at unit level; lease variations affecting recovery; apportionments, floors and caps; on‑account charging based on budgets; expense capture and coding; balancing statement preparation and review; issuance to occupiers/leaseholders; and posting of charges/credits to customer accounts.The estate includes both residential and commercial buildings, including mixed‑use properties where residential leaseholders and commercial occupiers exist within the same building. The service charge model, disclosures, statutory processes and reporting therefore need to support both residential and commercial regimes, and accommodate split schedules and apportionments within a single asset.The role will also act as a key bridge to the technical project delivery team. The role is not a technical systems configuration role; it exists to help the business successfully adopt the new platform through process standardisation, data improvement and user readiness.A key requirement of this role is to champion the programme principle of “adopt, not adapt” — adopting standard solution capability and best practice wherever possible to protect ease of use, upgrade pathways and long‑term sustainability. Customisation should be treated as the exception and only pursued where absolutely necessary, as a critical business differentiator. • Lead requirements definition for service charge set‑up, budgeting, on‑account demands, expense capture, apportionment, caps/floors, & year‑end reconciliation (balancing statements & postings)., • Translate lease provisions and service charge regimes into clear system requirements, controls and data models (including audit trails and evidencing)., • Define and validate service charge reporting outputs needed by Finance, Property Management and Asset Management for decision‑making and tenant/leaseholder communications., • Support standardisation of coding and allocation approaches to improve consistency and management information quality across the portfolio., • Support standardisation of accrual reporting basis for service charge accounts., • Apply knowledge of relevant professional standards and guidance for service charges in commercial and/or residential contexts, to inform design decisions., • Ensure the future design supports both residential and commercial service charge regimes, including mixed‑use buildings with distinct schedules, differing consultation/disclosure expectations, and clear, defensible apportionment methods., • Apply knowledge of relevant UK service charge legislation and statutory processes (e.g., consultation requirements for qualifying works/long-term agreements, and information/disclosure expectations for service charge statements) to inform system requirements and controls., • Ensure future processes support appropriate transparency, timeliness, and dispute‑reduction measures through clear documentation, tenant/leaseholder information and consistent reporting., • Advise on how independent review / audit requirements (where required by lease or policy) should be supported by data, controls and reporting packs., • Define the minimum viable service charge data model for go‑live (properties/units, schedules, cost categories, apportionments, caps/floors, reserve/sinking funds where applicable)., • Support data cleansing and validation activities to ensure balances, budgets and apportionments are accurate and fit for migration., • Work with stakeholders to ensure service charge expenditure coding and workflow approvals are aligned to the budget structures and recoverability rules., • Support integration and reporting needs (e.g., ensuring data can be extracted for audit/review and management reporting, and that document evidencing can be linked where required)., • Support planning and execution of User Acceptance Testing (UAT) for service charge scenarios, including test data set‑up, reconciliation checks and defect triage., • Review and sign‑off service charge process designs and key outputs as part of go‑live readiness., • Support training content and ‘how we do service charges’ guidance for Finance and operational colleagues, including practical examples and controls., • Support decision‑making by helping stakeholders distinguish between essential requirements / true differentiators and preferences rooted in historic ways of working that should be addressed through process change, data improvements, or training., • Where deviation from standard is proposed, ensure the rationale is evidence‑based and aligned to long‑term maintainability., • Support review, cleansing and standardisation of datasets (properties, units, leases, occupiers/customers, service charge and planned works data), recognising that improved data quality underpins a successful go‑live., • Participate in data validation exercises and help confirm data definitions and reporting outputs relevant to commercial property and asset management., • Support testing and readiness activities and provide practical support to colleagues through training, UAT preparation and early life support as needed., • Provide hypercare for service charge processes, ensuring issues are resolved quickly and controls are maintained, • Service Charge Accountant (in-situ SME), • Finance leadership and core Finance team (GL, AP/AR, reporting), • Commercial Property Management and Residential Property Management teams, • Asset Management team (budgeting, planned works, recoverability considerations), • Facilities Management (planned maintenance/PPM and service charge recoverability inputs,, • Reporting accountants (as required for service charge accounts), • Director of Operations, Business Analysts, IT Project Manager (internal support stakeholders), • External System and Change Management partners (Avanade & Yavica), • Demonstrable experience in service charge accounting in a UK property context (commercial, residential, mixed‑use), including annual budgets, year‑end reconciliations & stakeholder queries., • Experience working across both residential and commercial service charge regimes (or a mixed‑use portfolio), including understanding how differences in lease structures, statutory processes and reporting expectations affect budgets, demands and year‑end statements., • Strong working knowledge of how service charge costs are captured, allocated, and reconciled (accruals, prepayments, journals, balancing charges/credits, & funds statements where applicable)., • Ability to interpret leases/tenancy documentation to determine service charge recoverability, caps/floors, apportionments and disclosure requirements., • Experience partnering with property and facilities teams to improve coding discipline and ensure expenditure is accurately captured against budgets., • Advanced Excel skills and confidence working with large datasets and reconciliations; able to explain variances clearly to non-finance colleagues., • Strong analytical and problem‑solving skills, with the ability to think laterally., • Excellent stakeholder engagement skills, including management and communication skills, with the ability to work effectively with colleagues across multiple business functions., • Professional accounting qualification - qualified, part-qualified or qualified by experience.Knowledge of professional standards and technical releases relevant to service charge reporting (commercial and/or residential), and experience preparing audit/review packs., • Experience with property management accounting systems (e.g., MRI or similar) and supporting ERP or finance transformation projects., • Experience of VAT considerations within service charges & VAT position reconciliations., • Experience supporting service charge aspects of acquisitions/disposals (handover packs, balancing statements, and true-up processes)., • Exposure to change programmes, systems replacement, structured process improvement, or data transformation work., • Familiarity with structured testing / readiness concepts (e.g., SIT/UAT, cutover, hypercare), even if not previously owned as a specialist., • Interest in emerging technologies, including artificial intelligence, autonomous agents, and automation., • Highly detail-oriented with a strong control mindset and commitment to accuracy., • Pragmatic and improvement-focused, able to simplify and standardise processes (‘adopt, not adapt’) while maintaining compliance., • Comfortable working in an environment with mixed change maturity levels., • Able to balance assurance with delivery pragmatism. while remaining constructive and business‑focused., • Collaborative, curious and proactive, with interest in learning and continuous improvement. This role description reflects the current requirements of the position. As Project Elevate progresses, responsibilities may evolve to reflect the needs of the business., • 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure., • Private medical insurance with Bupa., • Defined contribution pension scheme with 12.5% employer contributions., • Life assurance at 7x salary., • Group income protection scheme., • Interest free season ticket loan., • Employee Assistance Programme (EAP) and wellbeing app “ ”., • Cycle to work scheme., • Onsite gym with 7 weekly classes and 2 Wattbikes., • Regular staff socials and an annual company away day., • Free fruit and breakfast cereals., • Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period)., • Hybrid working arrangements -minimum of 155 days in the office per year with minimum of 2 days (not fixed) per week in the office.

Programme Manager – Target Operating Model (Insurance) Location: London (Hybrid) Engagement Type: Permanent Company: Albany Beck Client Industry: London Market Insurance About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is growing it’s Change & Transformation Practice and are looking to hire an experienced Programme Manager to not only become an integral part of that Practice, but to work on an immediate deployment opportunity onsite with one of our largest London Markets Insurers, based in the City of London. The Programme Manager will lead the design and implementation of a Target Operating Model (TOM) within a London Market insurance environment. This role will focus on building a scalable, service-oriented operating model to support a growing platform-based business. The successful candidate will be responsible for end-to-end programme delivery, from shaping the operating model through to implementation and embedding across the organisation. The role requires a strong blend of strategic operating model expertise and delivery leadership, with the ability to operate effectively in a complex, regulated Lloyd’s market environment. Key Responsibilities Lead the end-to-end design and implementation of a scalable Target Operating Model Define a service-oriented delivery model, including: • Organisational design, • Roles and responsibilities, • Process frameworks, • Governance structures Develop and manage a phased programme roadmap, aligned to key delivery milestones Drive delivery across multiple workstreams, ensuring coordination and momentum Maintain focus on achieving successful implementation and business adoption Establish and manage programme governance frameworks, including: • Status reporting, • RAID management Provide regular, structured updates to senior leadership and stakeholders Engage and influence stakeholders across: • Underwriting, • Finance, • Risk, • Operations Build strong relationships and drive alignment at senior levels Oversee the implementation and embedding of the operating model Ensure changes are fully integrated into business processes and ways of working Support organisational readiness, adoption, and transition to business-as-usual Key Skills & Experience • Proven experience delivering Target Operating Model design and implementation programmes, • Strong experience within Insurance or Financial Services, ideally within the London Market, • Solid understanding of Lloyd’s market structures and operating environment, • Experience working within platform-based or service provider operating models, • Demonstrated ability to lead complex, cross-functional programmes, • Strong experience establishing and managing programme governance frameworks, • Ability to operate at both strategic and delivery levels Regulatory & Conduct Expectations • Act with integrity, professionalism, and due diligence, • Ensure alignment with regulatory requirements and market standards, • Promote strong governance, risk management, and customer outcomes, • Maintain high standards of conduct within a regulated environment Personal Attributes • Strong leadership presence with the ability to influence and challenge senior stakeholders, • Structured thinker with excellent communication and presentation skills, • Delivery-focused with the ability to maintain pace against ambitious timelines, • Pragmatic and hands-on approach to problem-solving, • High levels of accountability and ownership

Commercial Finance Manager Our client in the property development/ real estate industry are looking for a new Commercial Finance Manager to join their growing team in London. This is an exciting position, reporting into a Head of Commercial Finance, where you will lead and take ownership across budgeting and forecasting processes, partnering with operational teams, as well as training and mentoring a team of juniors. Key responsibilities: • Act as a trusted finance business partner to senior stakeholders across asset management, development, operations and commercial teams, • Provide robust financial analysis, insight and challenge to support operational and strategic decisions, • Evaluate investment opportunities, asset performance, development viability and capital expenditure proposals, • Support negotiations on leases, rent reviews, disposals, acquisitions and joint ventures, • Ownership of budgeting, forecasting and long‑range planning for assigned portfolios or business units, • Prepare and present monthly management information, performance dashboards and variance analysis, • Identify risks and opportunities, proactively recommending actions to enhance returns and mitigate downside, • Develop and maintain financial models, including cash flow forecasting, IRR, NPV and sensitivity analysis, • Strong understanding of property P&Ls, service charge structures, recoverability and margin analysis, • Monitor asset-level performance, including occupancy rates, yield, net operating income and operating costs, • Partner with asset managers to drive performance improvements and maximise asset value, • Present clear, commercially focused insights to senior management and investment committees, • Challenge non-finance stakeholders constructively, providing alternative scenarios and recommendations, • Mentor and develop junior finance team members, where applicable, • Contribute to continuous improvement of finance processes, systems and controls Skills, Experience & Qualifications: Essential • Fully qualified accountant (ACA, ACCA or CIMA), • Significant post‑qualification experience in a commercial finance role, ideally within property or real estate, • Strong understanding of property economics, asset performance and value drivers, • Advanced financial modelling skills with strong Excel capability, • Proven ability to influence and challenge senior stakeholders, • Experience within large, complex or multi‑asset property portfolios, • Exposure to development appraisals, investment analysis or capital projects, • Experience working with senior leadership, investors or boards, • Knowledge of real estate-specific reporting metrics and KPIs

Group Finance Manager London | Hybrid The Opportunity We’re supporting a major, listed infrastructure and engineering business with a strong UK and international footprint. Delivering large-scale, high-impact projects across transport, energy, and civil engineering, the group combines long-term stability with ongoing investment and transformation. As part of continued evolution within group finance, they are seeking a Group Finance Manager to take on a high-profile role at the centre of the organisation. This position offers exposure to complex, multi-entity operations and senior stakeholders, alongside the opportunity to lead and develop a team within a well-established finance function. The Role Reporting into senior group finance leadership, you will play a key role in overseeing group reporting and ensuring the integrity of financial information across the organisation. Key responsibilities include • Group Reporting: Lead the preparation and delivery of consolidated financial reporting for a large, listed group, • Technical Accounting: Ownership of complex accounting areas, including IFRS compliance and group policies, • Team Leadership: Manage and develop a team, driving high standards and continuous improvement, • Controls & Governance: Ensure robust financial controls and compliance within a regulated, plc environment, • Stakeholder Engagement: Partner with senior finance leadership, divisional teams, and external auditors, • Projects & Transformation: Support finance transformation initiatives, systems improvements, and process enhancements Why This Role Stands Out • Scale & Complexity: Exposure to a large, multi-entity, international group, • Strong Brand: Opportunity to work within a well-established, reputable organisation, • Leadership Responsibility: Meaningful team management and development, • Structured Progression: Clear career pathways within a large finance function, • Project Exposure: Involvement in significant infrastructure and capital projects About You • ACA / ACCA qualified (or equivalent), likely from a Big 4 / Top 10 background, • Strong technical accounting and group reporting experience, • Experience within a listed or large, complex organisation preferred, • Proven ability to manage or mentor junior team members, • Detail-oriented with a strong control mindset Package • Competitive base salary + bonus, • Comprehensive benefits package, • Hybrid working model Next Steps If you’re looking to build your career within a large, complex organisation offering stability, scale, and progression, we’d be keen to discuss this opportunity further. Apply now or reach out for a confidential conversation.

Pacific International is a globally recognised retained executive search firm partnering with Fortune 500, FTSE 100, and high‑growth organisations worldwide. As we continue to scale, we are investing in the systems, processes, and infrastructure that support our people and performance. We are seeking an Operations & Systems Manager to play a central role in enabling the business through strong operational ownership, systems optimisation, and technology enhancement. The role: The Operations & Systems Manager oversees day‑to‑day operational processes, ensuring that business‑critical systems, suppliers, and workplace operations run efficiently and effectively as the organisation continues to grow. Working closely with senior stakeholders across operations and IT services, the role focuses on improving workflows, strengthening core operational foundations, and ensuring that technology and workplace infrastructure remain secure, reliable, and scalable. The role offers the opportunity to take hands‑on ownership of how the business operates, combining practical operational delivery with systems accountability, CRM ownership, and the considered adoption of AI and emerging technologies to support sustainable growth. Key responsibilities: • Oversee and improve operational processes, driving efficiency through process redesign, automation, and technology enablement., • Own workplace IT infrastructure and act as the main point of contact for external IT providers and technical partners., • Manage onboarding and offboarding of systems access and equipment for office‑based and remote employees., • Act as operational owner for core business systems, including Pump CRM, ensuring data integrity, adoption, and continuous improvement., • Lead the adoption of AI and emerging technologies to streamline workflows and support operational scalability., • Oversee reporting, dashboards, and operational data (e.g. Power BI) to support data‑driven leadership decisions., • Support a safe, well‑organised, and productive workplace environment. Experience: • Experience in an operations, business operations, or systems‑focused role, with exposure to end‑to‑end operational processes., • Strong organisational and coordination skills, with a practical, problem‑solving mindset., • Comfortable working with CRM platforms and Microsoft 365 / Dynamics, and coordinating with workplace systems and external suppliers as part of broader operational workflows., • Confident communicator, able to work effectively with senior stakeholders., • Willingness to travel occasionally to Germany and Philadelphia. Why us? • You’ll join a collaborative, international firm where operations and systems are viewed as strategic enablers., • The role offers autonomy, visibility, and the opportunity to shape how the business operates as it continues to grow. Diversity Statement At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities.

Training & Development Manager Location: Hybrid – 3 days in our Lombard Street, London office Salary: £35,000 - £45,000 Depending on experience Hours: Full-time Shape the future of our people at AAG Wealth Management At AAG, our people are our greatest asset — and we’re serious about investing in their growth. We’re a fast-paced, high-growth business with big ambitions, and we’re looking for someone who’s passionate about developing talent, building capability, and raising standards across the firm. We’re entrepreneurial, collaborative, and constantly evolving. We work hard, celebrate success, and support one another — but above all, we care deeply about doing things properly and developing our people to deliver exceptional outcomes for clients. As the business continues to grow, we’re strengthening our commitment to structured training, professional development, and continuous improvement. This role is a chance to shape how our staff learn, grow, and progress, embedding high-quality training, strong technical capability, and a culture of development across AAG. This is not a back-office training role. This is about influencing standards, driving capability, and making a visible impact on how our people perform and progress. The Opportunity You’ll take ownership of training and development across AAG Wealth Management, shaping how our people learn, grow, and perform as the business continues to scale. You’ll design and deliver high-quality training programmes that build technical capability, confidence, and consistency across our PSS team — using your paraplanning experience to embed real-world best practice, strong standards, and regulatory excellence. Working closely with the Senior Operations & Technology Manager, Head of People & Operations, and wider leadership team, you’ll influence how new processes, systems, and regulatory changes are implemented and adopted across the business. You’ll be joining AAG at a pivotal stage of growth, with genuine autonomy to shape our training framework, materials, and culture of development. This is a role with real visibility, real responsibility, and the opportunity to make a lasting impact on both individual careers and the wider success of the firm. What You’ll Be Responsible For • Lead the training, development, and competency of all PSS staff., • Maintain, review, and quality-check the PSS Skills Matrix to identify training needs and upskilling opportunities., • Apply paraplanning knowledge to review PSS work for technical accuracy, learning, and progression., • Design, deliver, and coordinate onboarding and structured training programs for new starters., • Develop, maintain, and deliver AAG training materials, processes, and procedural frameworks., • Collaborate with the Senior Operations & Technology Manager on new processes and systems, including training creation, delivery, and post-implementation checks., • Liaise with SJP to implement new training materials and identify efficiencies and development opportunities., • Support all PSS towards SJP accreditation and ensure compliance with Consumer Duty training requirements., • Communicate updates from Partners, PSS, and Salesforce; deliver training at company meetings and weekly forums., • Identify performance or competency issues, supporting improvement plans through coaching and development., • Monitor Quality of Documentation (QOD), follow up on cases., • Provide additional operational support as requested by the Head of People & Operations. What We’re Looking For This role is ideal for someone passionate about training and developing people, with a strong desire to motivate, inspire, and enable others to reach their full potential. Essential Skills • 3+ years’ experience in training and development, including designing and delivering programs for individuals and teams, • Excellent paraplanning knowledge with the ability to review and quality-check technical work., • Ability to assess competencies and identify training/upskilling needs., • Experience in onboarding and structured training program delivery., • Proficiency in developing and maintaining training materials, processes, and procedural frameworks., • Strong collaboration skills to work with managers, team members, and external stakeholders (e.g., SJP)., • Ability to communicate effectively, including delivering updates and training sessions., • Competence in monitoring performance and supporting improvement plans., • Awareness of regulatory requirements and ability to implement related training. Desirable Skills • Familiarity with Salesforce or similar CRM systems for training and reporting purposes., • Previous exposure to practice management systems and process rollouts., • Coaching and mentoring experience, particularly in a financial service or paraplanning environment., • Ability to identify operational efficiencies and proactively implement improvements., • Confidence in presenting at company meetings and forums., • Flexibility to provide additional operational support as needed. Why Join AAG? We combine high performance with a people-first culture. • Competitive pension, • Private Medical Insurance, • Employee Assistance Programme, • 21 days holiday + annual accrual, • “Family Friday” early finish monthly, • Daily office breakfast

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Elite Associates have partnered with a beautiful contemporary fashion brand, to support the team in finding an experienced Health & Safety Manager. Job Summary: The Health and Safety Manager will be responsible for developing, implementing, and managing health and safety policies and programs across all areas of the business. This role requires a proactive approach to identifying potential hazards, ensuring compliance with regulations, and promoting a safe working environment throughout the retail stores and Head Office. Key Responsibilities: • Policy Development: Create, implement, and maintain health and safety policies and procedures in line with legal requirements and industry best practices., • Risk Assessment: Conduct regular risk assessments and audits to identify potential hazards and implement corrective actions to mitigate risks., • Training and Awareness: Develop and deliver health and safety training programs for employees at all levels, ensuring awareness and understanding of safety protocols., • Incident Management: Investigate workplace incidents and accidents, documenting findings and recommending improvements to prevent recurrence., • Compliance Monitoring: Ensure compliance with local, state, and federal health and safety regulations, as well as industry standards., • Reporting: Prepare and present health and safety reports to senior management, highlighting key metrics, trends, and areas for improvement., • Collaboration: Work closely with cross-functional teams, including HR, operations, and facilities management, to promote a culture of safety throughout the organization., • Continuous Improvement: Stay updated on industry trends, regulations, and best practices in health and safety, recommending improvements to policies and procedures as needed. The ideal candidate will have a track record in health & safety management in a retail environment. Apply today!

Are you a HR operations specialist looking for an exciting new challenge in a fast growth, global business where you can have real impact? Handle are working with this London based Fintech organisation who are looking for a Global People Operations Manager to shape and scale how people operations works across the group. This is a great opportunity for someone who enjoys building efficient systems, improving processes, and creating a smooth employee experience in a fast-growing, regulated, and international environment. Working as a key part of a collaborative global people team, you'll work across the business to ensure their people processes, policies, and systems are scalable, compliant, and support the continued global growth. What you'll be doing: • Lead HR operations across the full employee lifecycle, • Improve processes, HR systems, and data reporting, • Oversee global benefits and mobility (visas, relocations), • Ensure compliance with laws, regulations, and internal governance, • Partner with leaders across regions to drive operational excellence What we're looking for: • Experience in global HR/People Operations, ideally in fintech or another regulated environment, • Knowledge of UK employment law and international HR operations, • HR systems and people data experience, • Excellent attention to detail with a strong governance and compliance mindset, • Confidence working with senior stakeholders, • A hands-on, can-do approach The role will offer hybrid working (3/2 typical) Ideally looking for candidates available with a month or less notice Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Fund Operations Associate Director We are exclusively working with a London-based client in the fund services and investment platform space who has recently established a regulated AIFM. They are now looking to appoint an AD to lead the build-out and ongoing development of the AIFM function, taking ownership of its operating model, governance framework, and oversight processes as the platform scales. This is a key role sitting at the centre of a growing regulated platform, with responsibility across fund oversight, risk, valuation governance, and client delivery within alternative investment fund structures. Roles & Responsibilities • Lead the design and implementation of the AIFM operating model, including governance, control framework, and oversight structures across the platform., • Take ownership of fund oversight activities, including delegation arrangements, portfolio monitoring, and ongoing assessment of third-party service providers., • Oversee risk management and valuation governance frameworks, ensuring alignment with AIFMD, IPEV guidelines, and internal policies., • Ensure robust regulatory compliance, including oversight of Annex IV reporting, FCA requirements, and ongoing regulatory engagement., • Act as a key client and intermediary contact, supporting client relationship management and business development across fund and corporate structures., • Contribute to the development of scalable fund platform solutions, including onboarding processes for new managers and structuring support., • Support operational resilience and oversight of key outsourced providers including administrators, depositaries, and investment managers., • Work closely with senior leadership to drive the growth and commercial performance of the AIFM and wider platform.Essential Skills & Experience, • Strong experience working within AIFM, AIFMD, or alternative investment fund structures, ideally within fund administration, ManCo, or platform environments., • Demonstrable experience in fund oversight, risk management, valuation governance, and delegation oversight within alternative investment funds., • Exposure to client-facing roles and/or business development, with experience supporting fund launches or emerging manager platforms preferred.

Role: Corporate Accountant Salary: £65,000-£75,000 plus good bonus A large Asset Manager are looking to hire a Corporate Accountant into the London finance team where you will be responsible for the accounting and operations for the EMEA and APAC legal entities, the associated financial reporting and management accounts, along with forecasts and ad hoc analysis for stakeholders and quarterly / annual project work. They are a business that attract and retain people as a result of their great company culture. It is somewhere you can build a career due to the development opportunities they offer as well as paying their people well. Key Responsibilities include: • Support monthly, quarterly and annual close process for the entities you look after, • Work closely with controllers and external auditors through the preparation and execution of financial statements, • Analysis of key account balances on a monthly basis and provide commentary, • Preparation of regulatory filings, • Research relevant accounting policies and regulatory rules as required, • Prepare forecasts and ad hoc analysis as needed basis for firmwide stakeholders, • Enhance and automate reporting capabilities, • Manage investor commitment schedules to capture business activities They are looking for someone with 0-2 years Post Qualification Experience working within the Investment Management or wider Financial Services sector either auditing firms or working in a finance team.

DVF Recruitment are partnering with a global, market-leading insurer currently delivering a significant transformation programme. As part of this, they are looking to appoint a Project Manager to join their Operations change team, overseeing a broad portfolio of IT Infrastructure and Operations initiatives. This includes projects across Data Centres, Cloud, Networks, End User Computing, Support, Service Management, Integrations, Facilities, and Enterprise Architecture. This is a £85,000 base salary role, plus bonus and benefits, with a hybrid working model of 2–3 days per week in the London office. The team operates across the entire IT estate, from core infrastructure through to the end-user environment. They are responsible for driving tangible business outcomes, owning project delivery end-to-end, managing budgets and roadmaps, coordinating resources, and ensuring successful execution across all initiatives.

About Optima Partners Optima Partners is a fast-growing professional services firm helping leading organisations solve complex business and customer challenges. As we scale from 80 to 200 employees over the next two years, we are expanding our consulting team. We’re proud to partner with major brands including Lloyds Banking Group, NatWest, Nationwide, Aviva, Virgin Media O2, BT, Centrica, and GSK. The Role We’re looking for Consultants to help organisations modernise and optimise their content supply chains using Adobe technologies. You’ll work with clients to design and deliver scalable content operating models that connect strategy, people, process, and technology, enabling faster content delivery, stronger governance, and improved customer experiences. Key Responsibilities • Deliver Adobe Workfront solutions to improve planning, prioritisation, and execution, • Implement and scale Adobe Experience Manager Assets (DAM) platforms, • Design end-to-end content workflows across Adobe tools and marketing channels, • Integrate systems using Workfront Fusion and wider MarTech platforms, • Support automation and GenAI adoption across the content lifecycle What We’re Looking For • Experience with Adobe Workfront and/or AEM Assets (DAM), • Understanding of content operations, workflow optimisation, or content supply chains, • Experience translating business challenges into technology solutions, • Strong analytical and problem-solving skills, • Experience working in consulting or complex delivery environments What We Offer • Competitive salary + bonus up to 15%, • 37 days holiday (including Christmas shutdown), • Private medical insurance, • Life & income protection, • Pension scheme, • Access to 1,000+ employee perks and discounts, • Dedicated learning and development support

Senior Digital Merchandising Operations Manager London (Hybrid, 2 days in London) Up to £70,000 This is an exciting opportunity to join a high‑profile digital function where you will shape assortment strategy, influence senior stakeholders, and act as the digital voice across the full buy cycle. With the role newly created, you will have a blank slate to build best‑in‑class merchandising operations and directly impact customer experience, NPS performance, and commercial results. The Company They are a global retail brand recognised for premium product and a strong digital vision. The organisation is investing heavily in elevating customer experience and ensuring digital insights sit at the heart of buying, planning, and trading decisions. You will join a collaborative environment where digital performance is highly visible, and your recommendations directly shape commercial strategy. With a new Merch Ops structure in place, this is a rare chance to influence the operating model from day one. The Role As Senior Merchandising Operations Manager, you will: • Act as the digital voice throughout the buy cycle, shaping pre‑season planning and in‑season trading decisions., • Provide insight on customer behaviour, onsite performance, availability metrics, and product trends., • Influence buying, planning, and inventory teams with clear, data‑led recommendations., • Own availability visibility, depth optimisation, size analysis, and zero‑seller reduction initiatives., • Identify risks and opportunities across categories, ensuring digital priorities are represented at senior forums., • Build and deliver digital hindsight packs, seasonal reviews, and commercially relevant insight summaries., • Strengthen cross‑functional alignment with Buying, Planning, Inventory, Site Operations, Connected Retail, and Business Planning teams. Your Skills and Experience You will bring: • Strong commercial experience in merchandising operations, digital trading, planning, or allocation., • Direct ecommerce and retail knowledge with a deep understanding of digital KPIs such as conversion and product engagement., • Advanced analytical capability across Excel and reporting tools, with the ability to translate data into simple, actionable guidance., • Proven experience influencing senior stakeholders and navigating complex cross‑functional environments., • Confidence challenging assumptions and driving alignment across multiple teams., • A proactive, collaborative approach and the ability to thrive in a fast‑paced, evolving digital organisation. What They Offer • Salary up to £70,000 depending on experience., • Hybrid working with two days a week in their central London office., • High organisational visibility with the opportunity to shape a brand‑new function., • Strong career development with exposure to senior leadership and strategic decision‑making. How to Apply If you are interested in this Senior Merchandising Operations Manager role, please apply with your CV and the team will be in touch.

A private equity-backed real estate investor is hiring a Senior Asset Manager to lead strategy and performance across its UK commercial portfolio. The platform is well-funded, actively acquiring and growing across key markets. Investment, development and operations are managed in-house, keeping capital decisions and delivery closely aligned. The role has a strong investment focus - asset managers work closely with a high-calibre team, shaping strategies, driving execution and ensuring assets deliver to the business plan. You'll run business plans end-to-end across a commercial portfolio: leading leasing, re-gears, refurbishments and capital projects, while overseeing the AM team. What you’ll be doing: • Deliver asset-level business plans and performance targets, • Lead leasing and re-gearing activity to optimise income and value, • Oversee budgets, forecasts, liquidity and financing requirements, • Manage external agents, property managers and operating partners, • Oversee the asset management team, ensuring clarity, pace and consistency, • Work with investment and development colleagues on refurbishments, repositioning and disposals, • Feed into reforecasts, capital planning and investor reporting, • Support ESG integration and reporting across the portfolio About you: • Experienced asset manager from a principal investor or private equity-backed real estate platform, • Track record managing a regional commercial portfolio, • Proven delivery across leasing, re-gears, refurbishments and value-add initiatives, • Confident interpreting models and return metrics, • Skilled leading teams and managing advisers, • MRICS preferred If this kind of role appeals - investment-led, direct input to capital deployment, clear accountability for performance within a well-capitalised platform, upload your CV and I'll arrange a time to talk it through.

Project Manager (Payments) 📍 Central London (Hybrid) | Up to £100,000 base salary depending on experience About the Role We’re looking for an experienced Project Manager to join a rapidly scaling fintech payments organisation based in Central London. Operating within a highly regulated environment, this role will lead the end-to-end delivery of complex, cross-functional initiatives spanning Product, Engineering, Operations, and Compliance. This is a high-impact position in a fast-growing business where pace, precision, and strong stakeholder engagement are essential. Key Responsibilities of the Project Manager (Payments) include: • Lead the full lifecycle delivery of complex fintech and payments projects, • Coordinate cross-functional teams across Product, Engineering, Operations, and Compliance, • Define project scope, timelines, governance, and delivery methodologies (Agile or hybrid), • Ensure delivery is on time, within budget, and aligned with regulatory requirements, • Identify and manage risks, dependencies, and delivery challenges, • Bridge communication between technical and non-technical stakeholders, • Provide regular reporting to senior leadership to inform strategic decisions, • Drive continuous improvement across delivery processes and governance frameworks Key Requirements of the Project Manager (Payments) include: • 3+ years experience as a Project Manager within fintech or payments, • Strong understanding of Agile and/or hybrid delivery approaches, • Proven ability to manage senior stakeholders effectively, • Experience delivering complex, cross-functional programmes end-to-end, • Comfortable working in fast-paced, high-growth environments, • Knowledge of payment systems, card issuing, or regulated financial products is advantageous, • Excellent communication, leadership, and organisational skills What’s on Offer • Competitive base salary up to £100,000, • Opportunity to join a high-growth fintech in Central London, • Exposure to innovative payments technology and regulated financial infrastructure, • High levels of ownership and autonomy, • Collaborative, fast-paced working environment

Finance Manager | Fast growing AI Start-up | Salary £50,000 - £60,000 bonus | Remote I am looking for a commercially driven Finance Manager to own the end-to-end finance function in a scaling AI business. Working directly with the CEO, this is a highly visible role spanning strategic finance, financial operations, investor reporting, and cross-functional leadership. For this role your responsibilities will include; • Own management accounts, month-end close, and quarterly reporting, • Lead budgeting, forecasting, and variance analysis, • Build and maintain robust financial models, • Manage R&D tax credit claims and EMI stock option schemes, • Ensure regulatory compliance and act as key investor contact on financial performance, • Own cash flow, working capital, and cost control, • Monitor SaaS metrics (ARR, MRR, CAC, LTV, churn) and provide actionable insights, • Improve financial visibility through dashboards and KPI tracking, • Scale finance systems and controls alongside business growth, • Oversee payroll, headcount planning, and workforce cost modelling, • Support compensation structures, bonus schemes, and commission frameworks You will ideally have the following; • ACA/ACCA/CIMA finalist/ qualified or equivalent to be considered., • SaaS or technology background preferred, • Strong financial modelling, analytical, and Excel skills, • Deep understanding of SaaS metrics and FinOps, • Excellent communicator with ability to influence senior stakeholders, • Highly proactive, detail-oriented, and commercially aware For this role you might be required to go into the office 1 days a week in London however this will be a remote role. You will work closely with the senior stakeholders across the business and support the company in the next stage of growth while building a finance function & team. Finance Manager | Fast growing AI Start-up | Salary £50,000 - £60,000 bonus | Remote

Internal Audit Delivery Manager 📍 Location: London 🕒 Type: 12 Months FTC About the Role Join a leading London insurer as an Internal Audit Delivery Manager, where you’ll play a pivotal role in managing and executing internal audits across diverse operations. You’ll assess business processes, evaluate risks, and provide independent assurance on internal controls—helping drive efficiency and strengthen governance. This is an end-to-end role, covering everything from planning and stakeholder engagement to testing, reporting, and committee updates. You’ll also contribute to strategic initiatives and deliver actionable recommendations that improve business processes. Key Responsibilities • Lead and manage audits from planning through to reporting and issue closure., • Oversee co-sourced partners and specialist audit services., • Collaborate with IT and data analytics teams to enhance audit delivery., • Conduct special projects addressing emerging risks., • Prepare Audit Committee reports and support governance activities., • Drive continuous improvement in audit methodology and processes. What We’re Looking For • Proven experience in internal audit with a track record of delivering high-quality work., • Strong stakeholder management and project leadership skills., • Knowledge of auditing concepts, internal controls, and regulatory frameworks (e.g., COSO, SOX)., • Excellent communication and analytical skills., • Insurance or reinsurance industry experience is highly advantageous. Why Join Us? You’ll be part of a dynamic team within a global audit function, working on complex projects that make a real impact. We offer a collaborative environment, opportunities for professional growth, and the chance to shape best practices in risk management and governance.

Step into a leadership role as General Manager, working with a premium beauty brand in the heart of Kensington, London. The Role As General Manager, you will take full ownership of business performance across clinic, ecommerce and distribution channels. This is a high impact leadership role for someone who enjoys shaping strategy while remaining hands-on in the day to day running of a dynamic, growing business. Working closely with the Directors, you will drive commercial growth, strengthen operations and lead a high performing team, ensuring every touchpoint reflects a premium customer experience. Key responsibilities include: • Owning and delivering the overall business strategy across clinic, ecommerce and distribution channels, • Setting and achieving ambitious sales, margin and profitability targets, • Using data, market insight and performance metrics to guide strong commercial decisions, • Ensuring exceptional client experience and clinical excellence within the clinic and retail environment, • Driving utilisation, productivity and operational efficiency across the business, • Maintaining compliance with UK regulations and industry best practice, • Overseeing ecommerce performance including conversion, average order value, retention and fulfilment, • Managing digital marketing, user experience, stock flow and operational execution online, • Leading B2B distribution including supply chain, stock planning, logistics and partner relationships, • Improving forecasting, inventory management and delivery performance, • Creating a seamless brand and customer journey across all channels, • Taking full P&L ownership including budgeting, forecasting and financial modelling, • Driving margin optimisation, cost control and overall performance improvement, • Delivering clear reporting and insights to the Board, • Building, inspiring and developing a high performing management team, • Creating a culture of accountability, clarity and excellence, • Leading recruitment, retention and ongoing talent development, • Protecting and elevating the brand while championing exceptional customer experience Sound like you? You’re a commercially sharp and operationally confident leader who thrives in fast paced, multi channel environments. With significant senior leadership and D2C experience, you know how to turn strategy into results. You bring strong financial instincts, a proven track record of managing P&L and delivering growth. You have the ability to lead experienced teams with clarity and confidence. Experience within beauty, wellness, luxury retail or premium consumer brands will help you quickly understand the pace, expectations and brand sensitivity required. Above all, you’re a decisive and solutions focused professional who enjoys building structure, driving performance and leading teams to achieve ambitious goals.