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As a Broker Relationship Manager, you will be accountable for developing and driving increased retention, a healthy pipeline of new business and an enhanced share of wallet - in line with the agreed parameters of the service agreements with each broker partner. Join us as a Broker Relationship Manag

Description What you'll be doing Motability Operations is the UK's largest leasing company, supporting over 830,000 customers with worry-free mobility solutions. Insurance is a major part of the Motability Scheme lease costs, and the insurance proposition supports our customers whilst being both risk and cost conscious. To ensure we deliver on our insurance strategy, we are expanding our Insurance Solutions team and are seeking an Insurance Performance Lead. This data-based role will be integral to the overall performance of insurance and ensuring insurance remains affordable and a valued component of the lease for our customers through supporting today's operations and the transformational delivery of the strategy. Direct Line Motability are a strategic long term Scheme Partner whose service provision is an essential element of MO's overall Scheme Proposition. Contract Performance Drive regular performance meetings with Direct Line Motability and internal stakeholders to influence and manage supplier relationships through data-driven discussions and collaborative problem-solving. Own the Strategic Contracts between Direct Line and MOG, responsible for tracking performance against the contract, monitoring and evaluating performance, leveraging data and analytics against contractual SLAs, KPI's and claim indemnity initiatives (CIIs) highlighting areas of underperformance. Support the Proposition and Operations Manager by identifying trends, anomalies, and opportunities for improvement in claims handling and overall service delivery. Work with internal and external Legal Counsel to incorporate any Contract changes including obtaining senior stakeholders' (eg Group Board, Audit Committee) approval and sign off. Strategy Planning, Claims indemnity and cost management Provide actionable insights that support strategic decisions and operational improvements including supporting annual DLM budget setting (OpEx) and performance against budget, providing challenge and identifying efficiency and saving opportunities through data Track annual process against set Claims indemnity initiatives (CIIs) and use data to suggest future opportunities to reduce claim costs Own and track against MO's insurance risk appetite framework and ensuring it is reviewed at least annually supporting annual reinsurance placement Reporting & Automation Own relationship with DLM MI team and coordinate delivery of DLM-authored MI and reporting via the Partner Portal Design, build, and maintain automated internal reporting dashboards using tools like Power BI, Tableau, or equivalent. Ensure timely and accurate delivery of monthly, and quarterly reports to Executive and other stakeholders adding value through insight Own, run and automate data reconciliation controls between DL and MO that ensure MO's fleet is 100% insured and other data governance, quality and compliance requirements Governance & Stakeholder Engagement Secretary of the Quarterly Insurance Committee, prepare and co-ordinate cross functional completion of the reporting pack, capture minutes and actions and ensure timely completion Ownership of Insurance Issue and Risk register Manage the monthly performance management meeting working collaboratively to ensure all data inputs are available in a timely fashion Qualifications You will have a strong analytical mindset with a natural curiosity to explore data and uncover insights. You will be a team player within MO's Insurance Solutions team with excellent communication skills and able to articulate complex data stories to non-technical audiences as this role requires interaction with Direct Line, General Counsel, Finance, and Executive Stakeholders. Insurance is a high performing team where everyone is encouraged and supported to develop to their highest potential. Minimum criteria You'll need all of these: Be a good role model for the purpose and values of Motability Operations UK motor insurance experience Good financial acumen and strong commercial discipline Passionate about data, with experience of using code or tools (e.g. SQL, Snowflake etc) to query data, and visualisation tools (e.g. Power BI) to tell a story and drive good business decisions History of openly sharing and automating knowledge, plus insight and interest in AI-driven solutions Stakeholder management at senior level Ability to influence suppliers and challenge performance with credibility Negotiation / influencing skills in a (regulated) environment Proactive, improvement-focused, and comfortable challenging the status quo. Desirable Familiarity with the Motability Scheme or similar customer-focused organisations. Agile ways of working experience Contract / outsource management Who you'll be working with You will work as part of a growing insurance team focused on delivering right outcomes for our customers and transforming insurance for the longer term. You will report into the Head of Insurance Solutions and insurance forms part of the wider Electric team which is responsible for transitioning our customers to electric vehicles. Currently there are no line management responsibilities. Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care As a Motability Operations team member, the benefits you can expect are: Competitive reward package including an annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days 1 day for volunteering Funded Private Medical Insurance cover Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help Funded health screening for over 50s Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans Employee Discount Scheme with an app to save on the go Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees Generous family leave policies At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. TPBN1_UKTJ

The Client Relationship Manager will play a pivotal part in maintaining strong client relationships, safeguarding client satisfaction, and supporting the expansion of services across the wider business. Client Relationship Manager – Corporate Services. Building strong, long-term relationships with

Account Manager, Commercial (German Speaking). As a Commercial Relationship Manager, you will be a key member of the team leading the growth of our existing business.

Demonstrated CRM Campaign Management Experience: Owning and managing end-to-end campaigns to ensure best in practice campaigns to influence business requirements. Placemaker Manager (Customer Service and Membership Manager). Senior Operational Client Relationship Manager (OCRM) & Project Manager –

We are looking to hire an experienced Relationship / Transaction Manager to focus on the Loan Agency business, to perform transaction document review and negotiation in compliance with U. Managing the key customer relationships for the Loan Agency Product, transaction management and document review/

Senior Client Relationship Manager role at UPS. Senior Client Relationship Manager. Develop excellent working relationships and communicate courteously with the customer to influence the achievement and maintenance of service performance and encourage new business with existing clients.

Get notified about new Sales Relationship Manager jobs in London Area, United Kingdom. Sales Relationship Manager urgently needed by a leading analytics and business intelligence provider to the financial services industry. Relationship Management and New Business Development.

As we continue to grow our ETS business we are looking for a focused Sell-Side ETS Relationship Manager to further develop our Emerging Market's coverage covering sell-side liquidity providers within the EMEA region. Electronic Trading Solutions (ETS) - Emerging Markets Sell-side Relationship Manage

Job Description Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationship

Customer Success Manager or Client Relationship Manager (or equivalent) in B2B SaaS business before. Join as the second Customer Success team member and help the business build a best-in-class customer retention. Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, re

As a Customer Success Manager, you’ll own the customer relationship post-sale - driving adoption, retention, and growth. As a Customer Success Manager, you will play a critical role in helping our customers unlock tangible business value from our platform, strengthen their underwriting decisions,

The Vendor Manager will be part of the wider Supplier Management team. The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald’s tier 1 suppliers within each respective supplier category.

As a Key Account Associate Relationship Manager, you will be primarily focused on the following business categories: Master Data Management; Credit Risk, Compliance & Supply Chain Solutions; Sales & Marketing Solutions & Data Analytics. To work collaboratively with our Business Development & Success

The Vendor Manager will also hold responsibility for the ongoing strategy, governance and business relationship with McDonald’s tier 1 suppliers within each respective supplier category. The Vendor Manager will be part of the wider Supplier Management team. Evidence of building a Vendor Management

Since our inception in 2015 in Denmark, Liva has been a pioneer in the field of digital behaviour change. Our ambition is to empower 1 million people by 2030 to improve their health and well-being by preventing and managing chronic conditions through digitally-powered, evidence-based lifestyle interventions. Headquartered in Copenhagen and London, our collaborations with healthcare systems - including the NHS, life science companies and health insurers - allow us to impact lives at scale. We have big ambitions and, to help us achieve these we're looking for a Demand Generation Manager to join the team and help us grow our business. About the role As Demand Generation Manager, you will be responsible for designing and executing high-impact campaigns that drive qualified leads and fuel revenue growth. You will own the demand generation strategy across Liva's key markets, focusing on building a robust pipeline for our commercial teams. Working closely with Product Marketing, Sales, and Customer Success, you will ensure messaging resonates and campaigns convert across every stage of the buyer journey. What you'll be doing Demand Generation • Plan and execute multi-channel campaigns (email, content, paid media, webinars) to drive lead acquisition and nurturing., • Own marketing funnel performance metrics (MQL to SQL to Opportunity), analysing and optimising for growth., • Partner with Sales to refine lead scoring models and pipeline conversion strategies., • Align campaign execution with product launches, regional priorities, and audience needs., • Manage campaign reporting, attribution tracking, and budget optimisation., • Identify, negotiate, and manage strategic partnerships across: Channel & Reseller Programs (referral, VAR, distribution): Technology Alliances (integrations, co-developed solutions): Delivery & Service Partners (co-delivery and white-label arrangements), • Create partner enablement kits (briefing packs, co-marketing plans, joint business plans)., • Establish partner KPIs for pipeline contribution, co-sell opportunities, and incremental revenue., • Experience in B2B demand generation, ideally in digital health or SaaS., • Proven success in delivering high-quality leads and supporting complex sales cycles., • Experience with marketing automation tools (e.g., HubSpot), CRM systems (e.g., Salesforce), and campaign analytics., • Strong data analysis skills; confident interpreting metrics and ROI reports., • Detail-oriented with strong project management and execution capabilities., • A trusted relationship builder with a proven ability to engage and influence stakeholders across all levels, fostering collaboration and driving strategic outcomes. We believe in doing business the right way. We are committed to both eliminating discrimination and encouraging diversity amongst our workforce. We are committed to developing a representative workforce at all levels, and maintaining a working environment that promotes the health and wellbeing of our employees. We will operate a fair, inclusive and transparent recruitment and selection process. Locations London Remote status Hybrid