Trabajos commercial manager en Reino Unido - Page 20

Senior Procurement Manager – Corporate Services Central London (Hybrid – 2–3 days per week) Up to £85,000 + bonus + benefits A leading global consumer brand is looking to appoint a Senior Procurement Manager – Corporate Services to take ownership of a significant professional services portfolio and lead a small high performing team (two direct reports). This is a highly visible role where procurement plays a genuine strategic role in the business, partnering closely with senior stakeholders to deliver commercial value, innovation and governance across a complex services environment. The Role You’ll be responsible for a c.£80m Corporate Services spend, covering areas such as Professional Services, HR, Insurance, Consultancy and Contingent Labour, while leading and developing two direct reports. The role combines strategic category leadership with operational delivery, working in a fast-paced global environment where procurement is driving real transformation. Key Responsibilities • Own and deliver the category strategy for Corporate Services, • Lead sourcing initiatives and complex negotiations across professional services categories, • Partner with senior stakeholders across the business to influence commercial outcomes, • Manage and develop a team of two procurement professionals, • Oversee supplier relationships and drive supplier performance, • Lead governance and compliance across contingent labour and supplier management, • Deliver measurable cost savings, value creation and risk mitigation What We’re Looking For • Strong procurement experience across Corporate Services / Professional Services, • Proven experience operating in fast-paced, complex organisations, • Ability to influence senior stakeholders and drive change, • Experience leading teams and developing procurement capability, • Strong commercial acumen with a track record of delivering measurable results If you have the relevant experience, please apply via the advert or email your CV to

Senior Practice Manager – Leading International Law Firm (London) Location: London Working Pattern: Hybrid (3 days in office) Contract: Permanent Salary: Competitive + exceptional benefits Our client, a prestigious global law firm renowned for its innovation, sector expertise and people‑first culture, is seeking an outstanding Senior Practice Manager to join their London office. This is a rare opportunity to step into a high‑impact, strategic role supporting the leadership of the firm’s major Business Groups. We are seeking a commercially minded, highly organised and forward‑thinking professional who thrives in a dynamic environment and enjoys working closely with senior stakeholders. Why This Firm? Our client stands out for its: • Truly international footprint with offices across Europe, the Middle East, the US and Asia, • Collaborative and inclusive culture, championing diversity and employee development, • Strong investment in AI, innovation and legal technology, • Modern, sustainably refurbished London headquarters, • Comprehensive professional development, wellbeing initiatives and market‑leading benefits This is the perfect environment for someone who wants to influence meaningful change, shape strategy, and support an ambitious, forward‑thinking legal business. The Role: Senior Practice Manager Working closely with the Business Group Director and Chief Operating Officer, you will play a critical role in ensuring the Business Group operates efficiently, strategically and aligned with firm‑wide objectives. Key Responsibilities In this varied and influential role, you will: 🔹 Develop, adapt and maintain the Business Group’s annual Business Plan 🔹 Prepare executive‑level reporting, using data analytics to inform decision‑making 🔹 Cascade strategic plans into individual Practice Area plans 🔹 Produce regular performance reports and identify opportunities to embed AI and workflow efficiencies 🔹 Project‑manage key initiatives, interventions and innovation‑led activities 🔹 Drive knowledge‑sharing and alignment across Business Services teams 🔹 Collaborate with Innovation and IT teams to evaluate and deploy legal tech 🔹 Support leadership communication across the Group and practice areas 🔹 Proactively identify performance gaps and support corrective actions Skills & Experience We are looking for: • Strong commercial awareness and understanding of the legal sector, • Excellent problem‑solving and decision‑making skills, • Ability to manage competing priorities under pressure, • Experience in complex project management, • Confident communicator, able to influence senior stakeholders, • Innovative mindset with an interest in AI and legal technology Working Environment The firm offers: • A flexible hybrid working model, • High‑end technology and modern office facilities, • Wellness, lifestyle and financial benefits, • Clear pathways for professional development, • An inclusive culture where people genuinely thrive Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Job Title: Senior Technical Superintendent / Fleet Manager Location: London, UK Who are we recruiting for? Our client is a growing organisation within the maritime sector, providing best-in-class commercial management services to a global fleet. They are seeking a Senior Technical Superintendent to ensure technical excellence, safety, and performance across their variety of vessels types. What will you be doing? • Supporting fleet management with technical oversight and complex problem resolution, • Monitoring vessel performance, KPIs, and budgets to ensure commercial and operational excellence, • Providing proactive technical support both remotely and onboard to minimise downtime, • Overseeing inspections, vetting, and compliance with international safety and regulatory standards, • Leading and advising during repairs, incidents, and emergency response situations Are you the ideal candidate? • Qualified Marine Engineer with shore-based technical experience (we can consider those who have not sailed), • Dry bulk, tanker, or LPG background - Candidates with experience managing multiple vessel types are favourable., • Strong opex control experience, • End-end dry dock execution experience, • Experience managing third party technical managers is a plus., • Proactive problem-solver with analytical strength and a collaborative mindset, • Excellent communication skills with the ability to influence and lead across teams, • IT proficient, motivated, and focused on continuous improvement What’s in it for you? • Competitive salary, discretionary annual bonus, and generous pension scheme, • Opportunity to work within a successful, diverse, and inspired global team, • A creative, supportive culture that values growth, innovation, and excellence Who are we? Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors. We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.

Senior Mechanical Project Engineer MEP Contracting / Building Services Permanent or Freelance East London A leading UK M&E contractor, delivering complex projects across the Commercial, Healthcare, Residential and Data Centre sectors, is seeking a Senior Mechanical Project Engineer to join its team on a large-scale data centre project in East London. This is an excellent opportunity for a motivated Senior Mechanical Project Engineer to join a business that genuinely promotes internal progression. You’ll gain exposure to major mission-critical data centre projects with a clear pathway toward Mechanical Project Management. The Role In this position, you will: • Support the Project Manager in delivering the full mechanical package on a major data centre project, • Take ownership of mechanical coordination, design reviews, procurement, and site delivery, • Liaise closely with clients, consultants, and subcontractors to ensure programme and technical requirements are achieved, • Oversee installation quality, testing, commissioning, and final project handover, • Work closely with the wider MEP delivery team to ensure fully integrated project delivery Experience Required • Proven experience working as a Mechanical Project Engineer within a Building Services or M&E contracting environment, • Experience delivering mechanical packages on large commercial or data centre projects, • Strong technical knowledge of HVAC systems, plant rooms, pipework, and mechanical services, • Ability to read and interpret technical drawings and coordinate across disciplines, • Excellent communication, organisational and problem-solving skills with a proactive approach Package • Salary £65,000 – £85,000 (depending on experience), • Travel expenses covered, • Private healthcare, • Bonus potential, • 25 days annual leave + bank holidays If you're looking to progress your career and join a leading M&E contractor delivering large-scale data centre projects, please contact

A luxury beauty brand is on the hunt for a dedicated Supply Planner to be based in London. The role As Supply Planner, you will support the successful and smooth running of all Supply Chain operations. Your key responsibilities: • Support in the purchasing of stock with global suppliers; working with the Supply Chain Manager to review required demand, assess material requirements and supplier MOQs., • Support in the negotiations of costs, MOQ and lead times., • Maintain and develop relationships with global contract manufacturers, suppliers, freight forwarders, customs brokers and 3PL providers., • Work closely with suppliers and contract manufacturers throughout the ordering process, from PO placement through to delivery. Request schedule updates, answering queries and resolving problems as required., • Use of the ERP system, SAP, to maintain accuracy of order information, stock levels, product data, stock transfers and creation of SKU codes., • Manage an import shipping schedule: obtain quotes from freight forwarders, provide and/or complete necessary shipment documentation. Monitor shipment schedule ensuring successful delivery into contract manufacturers and 3PL locations., • Resolve the root-cause problems relating to production, logistics, imports and exports and customs clearance., • Verification and authorisation of supplier packing lists and invoices, working closely with Finance to resolve invoice discrepancies and provide input towards priority invoices., • Produce a weekly stock report, communicating current stock levels, stock cover, future inbounds, current and expected out of stocks., • Support in the arranging of freight for all stock transfers between all 3PL locations., • Work closely with internal teams: NPD, Regulatory and Design throughout the ordering process, placing NPD orders and ensuring the timely supply of packaging artworks., • Collaborate with the Supply Chain Manager to review and identify opportunities for improved processes. Sound like you? Our ideal candidate possesses both technical and interpersonal strengths with a degree preferably in supply chain management, logistics, or business administration. You’ll have strong written and numerical abilities, with a knack for clear communication and utilising information effectively. Basic to intermediate computer skills, particularly in Microsoft Excel, are a must. A degree or relevant experience in the beauty industry is preferred, alongside advanced Excel proficiency. In your past roles, you’ve demonstrated a drive for self-development and progression. Experience with ERP systems, commercial awareness, and knowledge of SAP are valuable assets. Having worked in both large and small companies, ideally with a luxury background, is a plus. Finally, excellent communication, independent judgement, meticulous attention to detail, and superb organisation are key. You’ll be a natural relationship builder, adaptable, and a champion for the company’s values.

Transport Manager Large‑Scale FMCG / High‑Volume Supply Chain 💰 £50,000 - £77,000 + bonus 📍 London/Hybrid (3 days office) A fast‑moving, high‑volume FMCG organisation is seeking an exceptional Transport Manager to lead, optimise and evolve their UK primary transport network. This is a pivotal, specialist role at the heart of a complex supply chain, managing the movement of stock from factories into national warehouses, partnering with major 3PLs, and driving performance across safety, service, cost and sustainability. If you love operational problem‑solving, influencing stakeholders, and improving transport networks at scale, this role offers the perfect platform. What will you be doing? ⭐️ Leading primary ambient transport operations across multiple product categories. ⭐️ Managing external transport partners and driving performance, governance and service excellence. ⭐️ Identifying optimisation opportunities across flows, capacity, routes, loadfill and cost. ⭐️ Supporting long‑term network strategy, transport innovation and future‑fit ways of working. ⭐️ Working cross‑functionally with planning, warehousing, procurement, finance and customer teams. ⭐️ Representing the transport agenda with internal stakeholders and major customers. ⭐️ Championing sustainability, data‑driven decision making and continuous improvement. ⭐️ Line managing one direct report while shaping best practice standards across the wider team. Who are we looking for? ⭐️ Strong operational expertise in UK transport (ambient, chilled, fresh or frozen). ⭐️ Experience managing 3PL relationships and influencing external partners. ⭐️ Confident handling complexity and volume in FMCG, retail or large‑scale logistics environments. ⭐️ Financially literate with strong commercial acumen and cost‑to‑serve understanding. ⭐️ A collaborative communicator comfortable working across multiple business units. ⭐️ Able to translate technical transport insights into actionable improvement plans. ⭐️ Curious, proactive and comfortable working autonomously in a fast‑paced environment. ⭐️ People leadership experience desirable (but not essential).

We are seeking a Property Compliance Manager to take ownership of all statutory and best practice compliance requirements across a diverse London portfolio. This includes long-lets, short-lets and entire residential blocks. The role will also own the development and scaling of our compliance offering for existing and new B2B clients, with a clear focus on commercial viability. The successful candidate will act as our expert within this field, ensuring the portfolio remains fully compliant at all times, while implementing scalable processes to support future growth. They will be highly autonomous, solutions driven and a confident decision maker. This role will work closely with internal maintenance operations and property teams, external contractors and landlords, building trusted relationships to manage ongoing compliance obligations in line with current regulations. They will proactively manage risk, deadlines and legislative change in England, providing clear guidance and assurance to landlords. Key Responsibilities: • Own statutory compliance across a mixed London portfolio, including long lets, short lets and residential blocks with communal areas, • Own the development and delivery of scalable compliance across our B2B clients, • Stay continuously up to date with changes to housing, safety and building regulations in England. Proactively identifying compliance risk and providing clear reporting to relevant stakeholders, • Manage communal and block compliance, including Fire Risk Assessments, life safety systems and follow-on actions, • Support in the design of scalable compliance processes, ensuring clear tracking, reporting and audit readiness, • Work closely with internal teams, external contractors and landlords to manage ongoing accountability over compliance requirements, • Maintaining client and supplier records Key Compliance Knowledge Areas: (Within UK) • Gas and Electrical Safety (GSC/EICR), • Fire safety and Fire Risk Assessments, • Legionella and PAT testing, • Smoke and heat alarms, emergency lighting and communal systems, • HMO, licensing, • Short/Holiday Let regulatory requirements Essentials: • 3-5 years of proven Property Management experience and/or owning property compliance across residential portfolios in England, • Good knowledge of communal block compliance, • Confident interpreting legislation and applying it practically in an operational setting, • Experience working with contractors, assessors, landlords and internal teams Preferred Qualifications: (Not Essential) ARLA Propertymark, IRPM, RICS or similar professional qualification Why This Role? • High-impact role with ownership of compliance, • Perfect for an experienced PM looking for a new challenge, • Opportunity to shape compliance strategy across a complex London portfolio At Opago, you’ll be part of a team that values collaboration, innovation and a commitment to excellence!

Principal Product Manager • £120,000 - £130,000 + Bonus and Equity, • London Hybrid (3 days per week in office) About the company Our client is entering an exciting phase of growth as they scale their homeownership and mortgages proposition within a well-established financial wellbeing ecosystem. With strong early foundations already in place, this role has been created to shape and steer a high-potential vertical that supports customers at one of the most important financial moments of their lives. About the Role: The Principal Product Manager will define and drive the long-term roadmap for a developing mortgages proposition. This is a high-impact position reporting into senior product leadership. The Principal Product Manager will own proposition viability, balancing user needs, commercial opportunity and technical complexity while guiding cross-functional teams towards clear, confident decisions. Role Highlights • Define and sequence the global mortgages roadmap aligned to strategic goals, • Lead structured discovery to validate desirability, viability and feasibility, • Translate complex, ambiguous problem spaces into focused workstreams, • Drive informed trade-offs across UX, revenue and build constraints, • Partner with Design, Data and Commercial stakeholders to deliver measurable outcomes You Will Need • Experience in mortgages or adjacent financial products (highly desirable), • Proven experience shaping new product propositions from first principles, • Strong product judgement within complex or regulated environments, • Commercial awareness with a value-exchange mindset, • Confidence in influencing senior stakeholders without direct line authority, • This company looks for humble, down-to-earth, yet ambitious people Why You’ll Love It • Strong salare salary with meaningful strategic ownership, • Hybrid working (3 days) - very flexible company, • Direct impact on a high-growth vertical, • Exposure to global product strategy and senior leadership, • Opportunity to shape a proposition at a critical life-stage moment, • One of the best benefits packages on the market Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Role: Fraud Product Manager Industry: Fintech Location: London, Hybrid Salary: £75,000–£90,000 DOE The client is a rapidly growing fintech building a next-generation account-to-account payments network. By combining real-time bank payments with financial and identity data, they help businesses onboard users, accept payments, and make payouts quickly and securely at scale. Their products are used by companies across e-commerce, gaming, and financial services to create seamless payment experiences. Operating across multiple European markets, they're at an exciting stage of growth and expanding their teams across several international offices. As a Fraud Product Manager, you’ll define and execute the strategy for fraud prevention and risk management across the company’s payments and credit products. You’ll work at the intersection of technology, data, and security, collaborating with internal teams and external partners to build tools and processes that detect, prevent, and respond to fraud efficiently while maintaining a seamless user experience. Responsibilities of the Product Manager include: • Define the product vision and roadmap for fraud detection and prevention tools across payments and credit offerings., • Partner with internal teams and external vendors to design integrations for real-time fraud scoring, identity verification, and monitoring systems., • Collaborate closely with Engineering and Design to build seamless, reliable, and scalable anti-fraud solutions., • Develop strategies to reduce fraud losses, false positives, and operational overhead while maintaining regulatory compliance., • Work alongside Risk, Compliance, and Credit teams to ensure fraud controls are embedded into the product lifecycle., • Monitor and analyze fraud patterns, key metrics, and incident reports to continuously improve detection and prevention strategies., • Conduct user research and collaborate with business stakeholders to prioritize features and improvements., • Own sprint planning and backlog management for dedicated fraud-related engineering initiatives. Requirements of the Product Manager include: • 4+ years of product management experience, ideally in fintech, payments or financial services with a focus on risk or fraud., • Strong understanding of fraud prevention, identity verification, AML/KYC processes, and regulatory requirements., • Experience working with real-time detection systems, scoring models, and third-party risk tools., • Technically fluent, comfortable working with APIs, data pipelines, and integrations., • Excellent cross-functional collaborator, able to align technical, commercial, and regulatory stakeholders., • Data-driven, analytical, and experimental, using metrics and insights to guide product decisions., • Strong communicator, capable of translating complex fraud and risk concepts into actionable plans Please apply for immediate consideration!

Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

The Role The Mechanical Project Manager is responsible for the successful management of all mechanical services from initial client engagement through to final handover and the end of the warranty period. This role is critical in ensuring project delivery meets service, profitability, technical, and client satisfaction objectives. As a key representative of the business, the Project Manager is expected to embody and promote company values including integrity, dependability, safety, pride, and quality. What We’re Looking For We are seeking an experienced mechanical management professional to lead the delivery of mechanical works on a major construction project. The successful candidate will bring strong technical expertise, confident leadership, and the ability to drive programme performance, quality standards, and commercial outcomes. Key Requirements • Strong background in mechanical systems, MEP coordination, and installation on complex projects, • Solid commercial awareness, including cost control and budget management, • Good understanding of HSE standards related to MEP works, • Proven ability to manage internal teams, subcontractors, and external partners, • Excellent stakeholder management skills, with experience working closely with clients and design teams Key Responsibilities • Lead the transition from Estimating to Construction, • Work closely with the Project Director to ensure appropriate project resourcing, • Validate the project scope and establish business plans, cost controls, cash flow forecasts, and billing schedules, • Prepare key project documentation including procurement plans, design programmes, master schedules, S-curves, and resource histograms, • Oversee implementation of project safety and quality plans, • Mobilise subcontractors and labour in line with the agreed delivery strategy, • Ensure all project measures and deliverables are fully aligned prior to commencement of construction

Job purpose To undertake all aspects of commercial business rates surveying. To promote and grow the service line throughout the region. • Advise on all business rates matters to include appeal work, business rates mitigation management, discussions with the local authorities and completion of statutory forms., • Carry out site visits and inspections in London and throughout the South East. Role Dimensions Financial data Capacity targets will be set each financial year for you and the team. To contribute to the departmental budget and be aware of your own contribution to the overall target. Total number of employees for whom you have line responsibility You will be expected to help mentor junior members of the team including apprentices (if applicable), graduates and surveyors. Where necessary you will be expected to help provide APC experience. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their instructions and promote and develop new clients and business. The majority of work will involve property situated in London and throughout the South-East of England. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Key Responsibilities Client Management for both existing clients and potential clients are provided with a professional and knowledgeable service in connection with the work of the department. Clients should be updated regularly on the progress of their instructions. Responsible for Fee and Cost Management, quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and to liaise with clients and Accounts teams to ensure bad debts are kept to a minimum. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, ensuring good practice and consistency for the department and Company is achieved. Annual QA audits are undertaken by a 3rd party firm where files are chosen at random to ensure procedures are adhered to. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of same. From time to time, to provide up to date information relevant to professional services on the company’s website and social media pages. Communications & working relationships Internal • Line manager – for support and to monitor progress. To assist your line manager with their running of the team and to help ensure staff remain motivated. To keep company matters confidential where appropriate., • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals –to obtain comparables, market knowledge and for negotiation and networking purposes Key performance indicators • Financial – e.g., income, profit margins, debtor days, billing times, • Service standards – e.g., up to date knowledge of client needs., • Departmental targeted income, • Compliance and Administration, • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed), • Personal Development - development plan in place, • Evidence of behaviours as described in Section 7., • Assist in the training of Office Team Administrators / junior staff members as required., • Identifying new opportunities from lease event meetings, lease advisory opportunities from existing rating client relationships and vice versa Person specification Knowledge, skills and experience required • At least 3-5 years MRICS, with relevant experience, • Knowledge of professional matters and potential new markets appropriate to their region/service line., • IT literate, with an ability to use all IT packages including effective use of database, websites, in-house templates., • Able to demonstrate ability to provide various advice relating to business rates, • Knowledge of current legislation that affects the service line., • Experience of negotiation skills to prepare for and conduct effective negotiations., • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs., • Experience of the relevant commercial markets, • Able to solve problems effectively and creatively., • Ability to organise and manage time effectively., • Report/letter writing – able to produce readable grammatically correct written reports and letters which are clear, logical and persuasive., • Experience of utilising and maintaining internal and external comparable databases., • Communications; in addition to I.T based communication, the ability to talk to colleagues, clients and other professionals/agents in a clear & positive manner., • Influencing clients and applicants to achieve positive outcomes in relation to proposals, plans and working relationships., • Persuasiveness – able to understand the needs of the client/audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action – recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity and Resilience – demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy to ensure that activities and tasks are handled correctly and completed on time., • Responds constructively, enthusiastically, and flexibly to changes in team, market and work., • Able and willing to travel to site inspections and client meetings., • Willing to attend networking events, • Present at internal meetings / seminars?, • Strong work ethic SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

We’re partnering with a premium wellbeing brand (B-corp) with presence in international markets in their search for a Senior Growth Manager. Known for its innovation, quality and deep-rooted expertise, the business has built a loyal following. This is a fantastic opportunity to drive DTC in a collaborative, entrepreneurial culture where individuals are empowered to take ownership, drive change and make an impact. It’s an exciting time to join as the brand continues to elevate its digital ecosystem and accelerate direct to consumer growth. Reporting senior leadership, the successful candidate will own the end-to-end digital and DTC performance strategy, driving profitable growth across ecommerce, paid media, SEO, CRM and social. The Role • Manage DTC channel (sales, margin, spend & forecasting), • Lead performance marketing across paid digital channels (PPC, Shopping, Paid Social)., • Oversee SEO strategy with the internal organic team, • Define and deliver the global social media strategy, • Owning CRM strategy across acquisition, retention and lifecycle, • Drive continuous optimisation and structured A/B testing to maximise conversion, retention and customer lifetime value, • Partnering cross-functionally with Operations, Finance and Innovation The Person • Proven growth marketing experience in e-commerce / DTC, • Proven commercial ownership of channel P&L, • Strong expertise across performance marketing, CRM, SEO and website optimisation, • Shopify experience preferred, • Advanced Excel & Google Analytics capability, • Entrepreneurial, hands-on and comfortable in a fast-paced SME environment This is a high-visibility, high-impact role with real ownership and the opportunity to shape digital growth strategy of an ambitious brand. For more information please apply immediately

About NIIT NIIT provides comprehensive and scalable managed training services for learning administration that map directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing providers in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web-based training localized to more than 25 languages. NIIT is a global service provider. We have a presence in more than 40 countries. Link for our LinkedIn page: Link for our website: Position: Program Manager Duration: Fulltime contract Contact duration - 1 year Description: Purpose/Objective of the job: The program manager will be responsible for developing/enhancing executing global skills programs (e.g., Veeva InterAct,) which develop Commercial/medical employees’ knowledge, skills, and behaviours across technologies, skills, and products. Key Responsibilities • Acts as a strategic business partner across Commercial and or Medical to provide innovative and flexible training solutions for system learning., • Manage EMEA/APAC OR US System capabilities, Veeva release schedules (new functionality/system updates), client new / maintenance requests, and associated curricula annual updates in line with the NH/tenured Veeva InterAct pathways, • Partner with translation vendors and submit and track translation requests, • Place, test and review content updates, esp. e book updates in partnership with vendor, • Prepare communications / present training updates to EX /USUS stakeholders in a variety of formats., • Document business / PM processes for consistency and efficiency. Skills and Knowledge Requirements: • Demonstrated ability to prioritize business needs and make timely decisions based on available data., • Experience working with CRM/systems., • Experience of engaging, communicating with, and managing diverse internal, WCE, and global stakeholders., • Demonstrated ability to project manage, partner, manage and lead strategic initiatives with vendors., • Strong communication, organizational and interpersonal skills, and proven programme management experience. Minimum Requirements: • BA/BS degree, • Fluent in English, • Salesforce & Commercial experience preferred., • Additional European Language desirable, • Pharmaceutical or Medical device industry experience preferred., • Expertise in instructional design, • Minimum of 4 years learning and development background, • Additional qualifications or accreditations related to learning and development are preferred. NIIT is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Role: Regional Operations Manager - Must have corporate real estate management experience in Cleaning Services Salary: £65k plus benefits Job Status: Full Time/ Permanent Location: London Vacancy Reference: VR/05408 Role Description: Are you a commercially sharp, people-focused operations leader ready to take full ownership of a high-profile regional portfolio? Our client, a respected national provider of Facilities Management Services is looking for a dynamic Regional Operations Manager to lead performance across multiple blue-chip, real estate client sites in London. This is a senior, high-impact role with real influence, real accountability, and real opportunity to grow. Why This Role? This is more than operational management; it’s about inspiring teams and setting new standards across your region. Elevating service standards across premium environments • Building and inspiring high-performing management teams, • Protecting and improving contract margins, • Strengthening long-term client partnerships, • Driving retention and new business growth, • Encouraging innovation and ESG processes You’ll have full operational and commercial ownership for your London portfolio, leading from the front while shaping strategy behind the scenes. What You’ll Be Doing: You’ll oversee a diverse portfolio of cleaning and some security contracts, ensuring exceptional delivery while maintaining strong financial control. Expect to: • Lead multi-site operational teams across high-profile environments - real estate, • Own regional P&L performance and drive margin improvement, • Strengthen compliance, quality assurance and H&S standards, • Build strong, credible relationships with blue-chip stakeholders, • Support tenders and growth initiatives with operational expertise, • Recruit, develop and mentor senior managers within your region This is a visible leadership role where your commercial judgement and operational expertise will directly impact profitability and client retention. What They're Looking For: Keen to speak with experienced regional operators who bring: • A proven track record in multi-site cleaning operations, • Experience managing high-profile or blue-chip clients - real estate / managing agent relationships, • Strong financial management and commercial awareness, • Confident leadership across large, dispersed teams, • Solid understanding of employment law and H&S legislation, • The credibility to influence at the senior client level, • Eligibility to undergo BS7858 security vetting Additional qualifications such as NEBOSH, IOSH, BICS membership or an SIA licence are advantageous.

We are supporting a growing digital marketing & data consultancy in Central London that is looking for an experienced Financial Operations Manager to oversee financial operations across their Google Marketing Platform (GMP) offering. This is a hands-on contract role focused on improving billing accuracy, strengthening reselling operations, and optimising order-to-cash processes within a fast-paced, commercially driven environment. The Role You will take ownership of financial operations related to Google Marketing Platform licence reselling and managed services, ensuring robust controls, clean invoicing processes, and accurate revenue reconciliation. Key responsibilities include: • Managing end-to-end order-to-cash processes, • Overseeing GMP licence reselling and billing structures, • Ensuring accurate and timely invoicing and revenue recognition, • Reconciliation of platform spend vs. client billing, • Improving financial reporting and operational controls, • Partnering with commercial and operations teams to streamline processes What We’re Looking For • Proven experience as a FinOps Manager / Finance Operations Manager, • Strong understanding of Google Marketing Platform (GMP), • Experience in licence reselling, partner billing models, or media/platform billing, • Solid knowledge of invoicing, accounts receivable, and revenue reconciliation, • Experience working in a digital marketing agency, media, SaaS, or tech-led environment, • Comfortable operating in a contract role with immediate impact Contract Details • 8-month contract, • Outside IR35, • Hybrid working – 2 days per week in Central London office

Senior Philanthropy Manager / Head of Philanthropy London (Hybrid) | Salary: £45-60k | Full-time We would also consider a 4-day-per-week position (pro-rata) for the right candidate. About The 93% Club We’re the UK’s first, largest and fastest-growing network for state-educated people. Think of us as the alumni network state schoolers never got - community, connections, opportunities and a louder collective voice. We’re a social enterprise with big ambitions: making state school pride the norm, not the exception. We’ve grown fast - now we’re ready to level up our fundraising and build the engine that powers our next stage of growth and impact. The Opportunity This is a new role for The 93% Club, you will lead how the organisation grows and sustains its mission by building a future-proof fundraising strategy and cultivating high-value relationships. You will report to the CFO, with a dotted line to the CEO, and sit within the senior leadership team. The dotted line exists to enable close collaboration with the CEO on external engagement, lead generation and network mapping to build a strong and sustainable pipeline. The 93% Club has grown rapidly, with average income up 75% year-on-year for three consecutive years, student membership up over 100% year-on-year, and our professional network up 93% year-on-year since launching in 2023. We have a highly sustainable and scalable commercial model that currently generates ~60% of our income, and this has been the biggest source of income growth to date; we are now looking to accelerate our growth through philanthropic income. While we have not previously had a dedicated resource in this area, we have some key philanthropic partners who have supported us over the past 12 months. During this period, we raised approximately £0.4m through philanthropic sources, including £0.25m from grant funding and £0.1m from crowdfunding. Our donor base currently includes 25 major donors (£500–£10k) and 6 corporate donors; therefore, there is a significant opportunity to grow this income stream with a dedicated resource. In this role, you’ll be instrumental to building on that momentum, doubling down on philanthropic giving, high-value supporters, grants and creative new opportunities that match the pace of our national movement. If you love building infrastructure from the ground up, turning ambition into reality, and forging meaningful relationships, this role is for you. What you’ll lead Strategic leadership • Develop, own, and deliver a multi-year fundraising strategy focused on a smaller volume of higher-value, multi-year gifts that drive sustainable, diversified philanthropic income for The 93% Club., • Reporting to the board on fundraising performance and working with them and the CEO to identify prospects and opportunities., • Set clear priorities for fundraising effort and investment, balancing ambition, capacity and impact., • Work closely with the CFO and Senior Leadership Team to align income generation with financial planning, risk and organisational development., • Develop the organisation’s case for support that clearly articulates the organisation’s impact, ambition and value., • Work collaboratively with the programme leads and the Impact and Insights Manager to ensure we capture the necessary data to effectively communicate our impact to our donors., • Be accountable for the organisation’s overall fundraising target., • Build and manage a strong pipeline of trusts, foundations, major donors, corporate foundations, and other grant funders, with a focus on sustainable, multi-year support., • Personally manage the full fundraising cycle for high-value opportunities, from prospecting through to stewardship and retention., • Design and embed structured engagement journeys that deepen commitment and long-term support., • Put in place practical systems and processes to track relationships, income, pipelines, and performance., • Ensure fundraising activities meet legal, regulatory, and ethical requirements, working closely with the CFO., • Build foundations that enable future fundraising growth and team expansion. You’ll thrive here if you are… • A relationship-builder with energy, warmth and strategic intent., • Confident speaking to a wide range of stakeholders - from CEOs and donors, to students and partners., • Commercially minded, with a strong commitment to social impact., • Calm under pressure, adaptable in a fast-moving environment and happy to muck in and wear multiple hats. What you bring • Experience leading fundraising or income-generation., • Proven track record of securing funds, developing pipelines and managing supporters., • Strong relationship-building skills - especially with senior leaders and high-value donors., • Experience across at least one of: major donors, corporate partnerships, trust and foundations or commercial/social enterprise income., • A love of building long-lasting relationships rooted in shared purpose., • #StateSchoolProud - not shy about our message and excited to amplify it. What we offer “Being part of The 93% Club feels like being part of something genuinely transformative. You’re trusted, you’re valued, and you get to see the real-world impact every single day.” – Head of Strategic Partnerships • Real ownership, autonomy and the chance to build a function from the ground up in a fast-growing environment., • A supportive, ambitious and mission-driven team., • Hybrid and flexible working., • The chance to change this country for the better - and help millions of state-educated people thrive. The Process • Virtual interview – 60 mins (virtual), • In-person task interview – 75 mins (in-person) Right to work You must have the right to work in the UK. No sponsorship available at this time. Our commitment to equity We’re an equal opportunities employer and we mean it. No one should miss out because of school, background, accent or circumstance.

The Customer Success Manager (CSM) will be the primary point of contact for clients of Burlington Media’s corporate subscription business units – Unicorn and Legal Support Network. You will be pioneering the Customer Success (CS) function at Burlington Media, building the foundations for the discipline to play an increasingly powerful role into the future of the business. Because of the nature of the products/services being delivered this role would suit • an experienced account manager who’s worked alongside CS in the past and understands the discipline, • a CS professional who’s worked in a more service-oriented business/product environment, or in a small market/large value B2B tech environment where direct client contact was vital and frequent The CSM will play a pivotal role in ensuring customers derive maximum value from their subscriptions. This individual will be responsible for onboarding, retention, proactive engagement and addressing any issues clients encounter. The role requires a strong understanding of the business areas, excellent communication skills, and the ability to maintain lasting customer relationships to drive satisfaction, loyalty, and renewal rates. Key responsibilities: Onboarding and Education • Guide new clients through the onboarding process, ensuring they understand how to access and use the services effectively, • Continuously improve and create client onboarding materials (guides, tutorials, webinars) where necessary, • Offer personalised onboarding support for Unicorn and LSN accounts Customer Retention and Relationship Management • Build and nurture relationships with existing clients, with priority for highest-revenue-generating/most valuable LTV accounts, ensuring their ongoing satisfaction and engagement with the services, • Use and if necessary develop analytics to monitor subscription renewal rate and likelihood, and initiate proactive outreach to manage renewals based on time-to-renewal, addressing any concerns or reasons for potential churn, • Setting up quarterly business reviews and more regular/higher cadence meetings (online and if necessary in-person) to keep in touch with and understand the satisfaction of clients, • Work with wider team to develop strategies to increase client retention Customer Feedback and Advocacy • Identify potential customer advocates and develop case studies, testimonials, or referral programmes to drive new business, upsell/cross-sell and renewals, • Collect regular structured feedback from clients to understand their satisfaction, needs, preferences, and challenges with the service, • Act as a liaison between clients and internal teams to ensure client feedback is considered in product updates or improvements Issue Resolution and Support • Respond to and resolve client inquiries and issues promptly, either directly or by collaborating with internal teams, • Maintain clear and concise records of customer interactions, ensuring a personalised experience and consistent follow-up Data Analysis and Reporting • Regularly report on customer success metrics to business leadership, highlighting trends and recommending actions to improve customer satisfaction and retention, • Use effectively and if necessary develop tools to gather and track key performance indicators (KPIs) such as customer satisfaction scores, retention rates and engagement metrics, as well as product-specific KPIs such as engagement success with clients’ marketing and content, • Analyse customer behaviour to identify opportunities for upselling or cross-selling additional services, • Collate and feed back to clients marketing success analytics where appropriate Subscription Optimisation • Proactively identify opportunities where customers could benefit from additional subscription features or services Work closely with sales or product teams to ensure customers are informed about relevant upgrades, new features, or changes in the service offering Required Skills and Qualifications: • Organisation and Time Management: Able to manage multiple clients, prioritise tasks effectively, and meet deadlines without direct supervision, • Strategic Thinking: Able to project forward in time to predict and account for challenges, opportunities and client needs, and act proactively, • Customer Relationship Management: Proven experience in maintaining client relationships and improving satisfaction, • Problem Solving: Ability to assess client needs, resolve issues, and offer solutions proactively, • Communication: Strong verbal and written communication skills to explain complex information in a clear and concise manner, • Technical Proficiency: Comfortable using CRM software (Salesforce experience would be ideal), email marketing platforms, survey systems and other tools for managing customer interactions and tracking success metrics, • Initiative: A proactive, self-starting attitude, with the ability to work independently and identify areas for improvement, • Industry Knowledge: An understanding of B2B media and/or the legal sector, and how clients in these areas use the data or insights for decision-making, would be desirable but not essential Key Performance Indicators (KPIs) • Subscription renewal and retention rates, • Customer satisfaction scores – specifically the % of clients who’ve given satisfaction scores within 30/60/90 days; gaining >1 score surveys per client where appropriate, • Client contact cadence success rates – % of QBRs and monthly meetings completed on time, etc, • Onboarding success – specifically customer usage/engagement with 14/30/60 days of contract start This role will be crucial to building a loyal client base across the brands, ensuring long-term growth, and contributing to the overall success of the company’s subscription offerings. Why Join Burlington Media Group? • Opportunity for professional growth and development within a supportive team environment., • A varied and engaging role with the chance to make a real impact., • Access to industry-leading events and an exciting portfolio of brands. Reporting Lines This role reports directly to the Commercial director and works closely with teams across sales, product design, marketing, and content production. Reward Structured commission pot subject to achievement of KPI's Benefits include; • Competitive salary and commission, • 25 days annual leave, plus your birthday off, and Christmas Eve, • Generous Westfield health cover for everyday healthcare, • Auto-enroll pension plan with BMG matching up to 3%, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on Friday, even earlier on payday, • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy), • Regular social activities, including free fortnightly online yoga and team outings, • Free gym membership (Mortlake building), • Free eye tests, • Free flu jab, • £20 tax free monthly subsidy towards phone and Wi-Fi expenses

The Company This internationally recognised luxury fashion house blends heritage craftsmanship with forward-thinking innovation, creating collections for a highly engaged global customer. As a Customer Insights Manager, you will sit within a brand that places equal importance on creativity and measurable performance. Their newly created Customer Insights Manager role sits at the heart of its global growth strategy, with creativity and commerce working side-by-side and data guiding decision-making across product, marketing and customer experience. The business is investing heavily in its digital ecosystem and views insight as a key driver of both brand storytelling and commercial performance, making the Customer Insights Manager central to shaping this vision. The Role The Customer Insights Manager role is a brand NEW role within the leadership team reporting to the Global Digital Director as well as exposure to their new CEO, this position acts as the central analytics authority for the organisation. You will translate complex data into clear, executive-level insight that shapes marketing investment, product direction and trading strategy. From defining measurement frameworks and owning data integrity to deep-dive customer journey analysis, attribution modelling and experimentation programmes, you’ll champion a true test and learn culture. The role partners closely with marketing, product and UX teams, ensuring analytics informs everyday decision-making while establishing best practice, governance and a single source of truth across the business. The Person We’re looking for a commercially minded analyst for the Customer Insights Manager position who enjoys influencing senior stakeholders as much as interrogating datasets. You’ll bring strong experience across digital analytics platforms (GA4, behavioural analytics tools and BI environments), along with a track record of turning behavioural trends into tangible performance improvements. Confident communicating with non-technical teams, you can simplify complexity, build data literacy and drive alignment around KPIs and performance goals. Ideally coming from a retail or fashion environment, you combine curiosity, strategic thinking and a growth mindset, someone who doesn’t just report on performance but actively shapes it.

Position: Safety and Risk Senior Construction Consultant - CDM Advisor Reporting Line: Associate Director – Head of Safety and Risk Responsibilities: • Manage projects as instructed by your line manager, • Developed project documentation, including Pre-Construction Information, Design Risk Registers, Construction Phase Plans and Health and Safety Files, • Review project documentation, including Pre-Construction Information, Design Risk Registers, Construction Phase Plans and Health and Safety Files, • Chair Design Team Meetings (DTM) at a senior project level, ensuring that project design risks are captured, • Review of project RAMS, • Develop Risk Assessments for clients, • Attend site meetings, • Perform Site Safety Visits and develop reports based on findings, including development of Corrective Action Trackers, • Write project reports for clients, based on the scope of services, • A willingness to develop new consultant skills in support of clients, • In addition to your normal duties, you may occasionally be required to undertake additional work necessary to meet the needs of the business, without additional remuneration., • Proven people management skills, • Excellent project management skills, • Demonstrable experience in developing client-focused, differentiated and achievable solutions, • Excellent listening, negotiation and presentation skills, • Excellent verbal and written communications skills, including correct use of industry language and reference to UK health and safety legislation, • Full UK driving licence Personal Qualities: • Ability to work on their own and be self-motivated, whereby time is managed effectively, establish key priorities and maintain focus to meet deadlines., • Manage workload as the project, line manager and client requires., • Flexibility to adjust to different team dynamics, whereby to may be working alone or as part of a team., • Ability to take ownership of tasks and responsibilities for the given workload., • Engage in self-reflection of work quality and accuracy, when working on independent tasks and projects. Qualifications/Experience: • In-depth knowledge and understanding of the CDM Regulations, • Senior level experience acting as Principal Designer, • Senior level experience acting as CDM Advisor, • Senior level experience of developing CDM documentation, • Senior level experience of reviewing CDM documentation to determine if it is suitably developed, • Senior level experience of reviewing project RAMS, with a focus on high-risk work activities on-site, • Excellent project management skills, with particular emphasis on effectively identifying client needs and articulating them successfully within project plans, • Experience of working within a multi-stakeholder environment where competing needs must be managed effectively in order to deliver results, • Experience of working in an environment where commercial performance targets are part of the workload, • Ability to effectively and concisely communicate regulatory and best practice requirements to personnel at all levels within client companies, • Ability to communicate through reports and project documentation using correct language, grammar and syntax, • CMaPS or working towards this professional qualification, ideally having membership of APS, • Possible membership of IOSH Application Process: Please submit your resume and a cover letter detailing your experience and qualifications. Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Contact Person: Elvis Eckardt

Position Title: On Air Playout Producer Division: T&O Location: Chiswick Park, London Department: Network Origination Services Reports to: Manager – On Air Production • Location – onsite, Chiswick (address, building 2, 566 Chiswick High Rd., London W4 5YB), • Regular Time: PAYE - £26.34ph, • OT (Nights): PAYE - £30.65ph, • Contract- 6 months, • Shift: Night Shift and Weekend Shift General Summary: This key and multifunctional role within Network Origination Services is responsible for following agreed procedures, meeting client expectations, and ensuring all live programming strategies are adhered to during live broadcasts and productions at Transmission level. As well as this, the responsibility of the On-Air Playout Producer is to support all live events on the Nordics FTA channels and flagship UK Sports. The On Air Producer is accountable for revenue management through editorial choices, commercial maximisation and provides direction to Live Playout Operators on programming needs including the implementation of emergency protocol for World feeds, localised productions and multiplatform pan regional live broadcasts. The role acts as the main point of contact during live broadcast for OB Production, MCR, Ingest and other Technology hubs, whilst supporting Network Playout Operators with proactive editorial judgement subject to client guidelines, . Key Responsibilities: • Be part of the planning & execution of over 15000 hours of localised live events per year, • Closely liaising with technical & operations departments ensuring alignment prior to on-air, • Execute the plans agreed by Programme Planning, Production, Bookings and Network Scheduling teams to provide a seamless on-air experience to the viewers and protect the channels priorities, airflow and start times., • Protect the integrity of the schedules, • Provide times and countdowns to internal and external content providers for live events, • Revenue management: keeping commercial inventory fully optimised and identifying further maximisation opportunities within the schedule, • Main POC for internal and external Live Programming and Production teams, • Activate the emergency and disaster recovery procedures to ensure all broadcast channels remain on air during technical disruptions., • Minimise the effects of technical failure on the business and ensure the failure is remedied as quickly as possible, • Monitoring the feed and ensuring smooth execution of additional GFX if required, • Monitoring compliance at all times and reporting possible breaches on air, • Maintain a high level of reliability on live broadcasts and continuously keep skills honed and up to date with business needs, • Be part of solving problems of all kinds and improving internal workflows, • Assisting, training and supporting team members within the On-Air Production team if/when required, • Producing reports detailing all issues Requirements: • At least 3 years’ experience within a Live Playout environment, • Considerable experience within a live sport, • A good operational knowledge of transmission technologies and Sport production, • Shift work and following the flow of the business, therefore working during unsociable hours will be required including evenings, nights and weekends, • Well-developed communication skills, • Excellent attention to detail and organisational skills, • Good IT skills and What’s On experience or experience of a similar scheduling system., • Ability to work well and adopt a calm approach under pressure, • Flexibility and adaptability to different demands in a fast-moving environment, • Ability to multitask, • Excellent decision-making skills, • Strong team player

Risk & Compliance Officer | London (EC2N) | up to £45k with hybrid working A leading international, sector-focused law firm is seeking a Risk & Compliance Officer to join its London-based Risk & Compliance function. This is an excellent opportunity for a compliance professional with law firm experience to join a highly regarded global practice, supporting offices across EMEA and working closely with senior stakeholders. The Risk & Compliance Officer will report to the Compliance Manager (EMEA) and play a key role in protecting the firm’s regulatory and reputational standing. As Risk & Compliance Officer, you will support lawyers and business services teams on a broad range of regulatory, AML and conflicts matters. Key responsibilities include: • Assisting with matter inception and ensuring all onboarding steps meet regulatory and internal policy standards, • Conducting AML due diligence, reviewing KYC documentation and performing sanctions searches, escalating issues where necessary, • Reviewing and recording terms of engagement, including client-imposed terms, • Supporting ongoing client and matter risk assessments and maintaining accurate matter data, • Assisting with compliance reporting, weekly/monthly monitoring and audit preparation, • Setting up and maintaining information barriers and insider lists, • Delivering training to embed compliance best practice, • Supporting cross-team initiatives and ad hoc regulatory projects The successful Risk & Compliance Officer will demonstrate: • Minimum two years’ experience within a compliance function in a law firm, • A law degree or GDL, with prior legal work experience, • Strong AML and regulatory compliance knowledge, • The ability to identify conflicts and risk within a professional services environment, • Excellent organisational, analytical and communication skills, • High attention to detail and the ability to manage confidential information discreetly, • Advanced proficiency in MS Outlook, Word and Excel This Risk & Compliance Officer role offers the opportunity to work within a collaborative, globally integrated team in a firm known for its specialist expertise across complex commercial sectors. The position offers a hybrid working model and clear scope for professional development within a well-structured risk and compliance function.

ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY This role exists to drive the sustainability strategy and "Make Travel Matter" experiences for our EMEA brands, ensuring every journey aligns with the company’s Net Zero roadmap. You will advance the corporate mission by measuring impact, engaging the supply chain, and acting as a champion for responsible travel across operations, sales, and marketing. KEY RESPONSIBILITIES Oversee Make Travel Matter Experiences -Work with the Travel Experiences team to develop and maintain Make Travel Matter Experiences for Insight, Trafalgar, Costsaver and Luxury Gold EMEA -Work with Travel Experiences, Operations and Ground Handler Manager to brief TDs and ensure that MTM Experiences work successfully -Create content to inspire others to travel on our journeys -Continually look to improve the experiences that we operate -Work with other brands to collaborate on opportunities Measure impact of our brands Work with the TTC Sustainability team to measure and audit our brands sustainability practices with a view to benchmark where we are now and to measure changes going forward (i.e. Animal Welfare, MAKE TRAVEL MATTER© Experiences, local dining experiences etc) Sustainability Strategy for each of our brands -Analyse market trends and identify new opportunities to reduce the carbon footprint of our tours in line with TTC’s Net Zero Roadmap -Facilitate training to equip TDs to integrate sustainability across all aspects of trip delivery -Support the contracting teams and ground handlers with engaging our supply chain on sustainability topics -Support destination partnerships focused on sustainability topics including enhancing local cultural heritage, combatting over tourism, and advancing climate action plans Promote Sustainability in the business -Be the champion for sustainability in the business, and develop a working group of others keen to work on it for you -Develop content to promote our sustainability measures on brochures, web and guest documentation -Point of contact with the marketing and sales teams about promoting our sustainability activities -Use Viva Engage and other internal networking tools to spread the word about the sustainability activities -Communicate updates on sustainability to the selling regions throughout the year and create support material to help sales -Represent sustainability in our brands at various internal and industry events ROLE SUCCESS CRITERIA -Successful Delivery of the "Make Travel Matter" Portfolio The role holder will have developed, audited, and launched a robust portfolio of "Make Travel Matter" experiences across all EMEA brands. Success is measured by high guest satisfaction scores on these specific experiences and seamless operational execution by ground handlers and Travel Directors. -Measurable Progress on Net Zero Benchmarks The individual will have established a clear baseline for current sustainability practices and successfully implemented initiatives that reduce the carbon footprint of tours. Success is demonstrated by accurate data reporting in line with the TTC Net Zero Roadmap and tangible improvements in supply chain compliance (e.g., animal welfare and waste reduction). -Integration of Sustainability into Commercial Strategy Sustainability will no longer be a standalone topic but a core selling point. Success is defined by the effective training of Travel Directors to deliver this message on the ground, and the adoption of sustainability content by the Sales and Marketing teams to drive booking conversion. YOUR EXPERIENCE AND EXPERTISE -Substantial experience operating escorted journeys -Experience managing sustainability practices and a passion for the same -Proven ability to supervise a global operation -Excellent computer skills -Excellent communication skills -Confident presenter -Contracting and negotiating experience an advantage -Ability to represent the sustainability practices of our brands on the virtual and actual stage TRAVEL & OTHER REQUIREMENTS -Work Location: Hybrid (office & remote) - details to be agreed with line manager -Travel: International travel required -The right to work in the UK

THE BIG PICTURE VCCP is the challenger agency for challenger brands, with over 900 people around the world. We offer full-service marketing and brand experience solutions from advertising to media buying, content production to data science, customer mapping to platform design & build. Bernadette is our award-winning specialist product and service and digital comms discipline of the VCCP Partnership. We are a friendly and knowledgeable team of 80 specialists across Strategy & Data, UX, Design, Motion, Technology & Engineering, Project & Account Management and Operations, all dedicated to creating great work across all digital channels. OUR CULTURE The VCCP Group has a unique culture, and we are looking for people who will make a positive contribution to this, therefore the candidate must have the following attributes: • A collaborative nature, • An entrepreneurial spirit, • Take pride in their work, • Have an honest approach, • Be un-precious and be able to recognise that a good idea can come from anywhere, • Take responsibility We are Bernadette - Bernadette means Brave as a bear. Being brave as a bear is having the confidence to face any challenge. It’s having a relentless curiosity. Fearlessly breaking new ground and having a passionate pioneering digital spirit. OUR PURPOSE: Our mission is to make digital more valuable, using creativity and collaboration to unlock innovation. That includes opening new categories and formats, delivering groundbreaking customer interactions, or generating long-term customer advocacy - across the whole digital ecosystem. We design and make digital experiences, products and campaigns which set new standards for everyone to follow, are indispensable and you can’t imagine life without them. ABOUT THE ROLE We are looking for a high-impact Operations Manager to serve as the backbone of our digital experience agency. This isn't a ‘behind the scenes’ role; you are the pulse of the studio. You will ensure our processes are watertight, our team is optimally resourced, and our culture is thriving. You aren’t just following a checklist - you are the architect and enforcer of the systems that allow our creative and technical teams to do their best work. KEY RESPONSIBILITIES INCLUDE: Process & Studio Governance • Process Architect: Own, evolve, and most importantly enforce internal workflows. You are the final word on compliance; if a process exists, you ensure the team follows it., • Operational Reporting: Lead the creation and delivery of regular reporting for the Bernadette leadership team. You will track agreed performance metrics (e.g., utilisation, recovery) to ensure financial objectives are met or exceeded., • Ceremony Lead: Oversee the preparation and execution of all core team meetings and ceremonies (Triage, Love In, Forecasting, Monthly Team Meeting), ensuring they are high-value and well-run., • Resourcing Oversight: While you won't manage the day-to-day seat-shifting, you are the escalation point for resourcing conflicts. You ensure the resourcing process is followed, you are actively involved in solving problems, and make sure that the Delivery team has what they need to succeed., • Workplace Evolution: Own the physical and digital work environment. This includes ensuring the studio is equipped with the right IT/equipment for collaboration and maintaining robust processes for remote and hybrid working., • Third party management: you are across our contracts and ways of working with our third party partners Talent & Recruitment • The Talent Journey: Shape the end-to-end employee experience., • Hiring Lifecycle: Act as the internal lead for all recruitment. This includes drafting job specs, managing finance approvals, and partnering with our internal talent team and external recruiters., • Candidate Experience: Facilitate interviews, ensure a tight feedback loop and ensure new hires align with our studio standards., • Compliance: Serve as the bridge to VCCP HR, ensuring all policies, contracts, and benefits are understood and adhered to by the entire team. Growth & Culture • Wellbeing & Culture: Partner with the leadership team to prioritise and execute wellbeing initiatives, ensuring Bernadette remains a high-performance yet healthy environment., • Brand Voice: Oversee our social media channels and PR (internal and external), ensuring a consistent presence that reflects our expertise and agency life., • Awards Driver: Take the lead on awards submissions, hunting down the best work from the team and ensuring we meet deadlines to get the recognition we deserve., • Social & Engagement: Ensure our ‘culture calendar’ is full. From team socials to internal celebrations, you make sure the team stays connected and energised. About You • The Diplomatic Enforcer: You don't just police the process; you communicate the value of the process. You can translate complex operational needs into simple behaviours for creative and technical teams., • Operational Authority: You have a proven track record of enforcing processes in a creative environment while maintaining high team morale. You see a bottleneck and immediately think of a systemic solution. Have presence and not afraid to speak up, • Hyper-Organised: You’re the person who never misses a detail, • Strategic Ambition & Agency Passion: You don’t just want to ‘manage’ a studio; you want to evolve it. You are deeply passionate about the intersection of creative excellence and operational efficiency. You have the ambition to treat this role as a business partner to the leadership team., • Composed Agility in a High-Velocity Studio: Digital experience agencies are inherently busy and you are the person who thrives in that energy without losing your cool. You don't just survive a fast-paced environment; you organise it, bringing a sense of calm and structure to the team even when deadlines are shifting and priorities are competing. Essentials for the Role: • A proven track record of thriving within a fast-paced digital agency environment., • Demonstrated experience driving meaningful operational or cultural change at a departmental level., • A history of designing and implementing scalable processes that measurably improve team efficiency and output quality., • Expert at coordinating departmental operations, including high-frequency touchpoints like daily Stand Ups, to ensure alignment and momentum., • Experience collaborating closely with resourcing teams to balance permanent headcount and freelance talent against fluctuating pipeline demands., • Skilled in managing third-party suppliers, from initial onboarding to maintaining meticulous contract records and ensuring full legal/commercial compliance. If this sounds like you or someone you know, we'd love to hear from you! VCCP DE&I STATEMENT We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via . CRIMINAL RECORDS INFORMATION As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check. Please note, we try to respond to as many applications as possible but, if you do not hear from us within two weeks of submitting your application, please assume we are unable to proceed with your application for this specific role. Thank you for your interest in VCCP

Endava is a global technology consultancy that helps organizations accelerate digital transformation by combining deep industry expertise with cutting-edge engineering. It partners closely with clients to design, build, and run innovative software solutions that drive business growth, improve customer experiences, and create lasting value. Known for its agile mindset, collaborative culture, and strong focus on people, Endava works across sectors such as financial services, payments, retail, mobility, and healthcare, delivering impact through smart use of cloud, data, AI, and modern platforms. Job Description This is a strategically pivotal role for Endava and our future growth strategy. Endava is seeking a dynamic, highly motivated and commercially astute global alliance manager. One that loves building business plans and driving revenue growth with a diverse portfolio of partners. This is an exciting time to join our expanding team where partnerships are a core part of our DNA. A critical leader in our team, you will own the strategic growth plan and engagement program across circa 5 key partnerships in your portfolio: enabling repeatable growth campaigns, fostering sales engagement and targeted client engagements – delivering circa £25m+ in revenue. The ideal candidate is a strategic thinker with strong relationship management skills, commercial acumen and the ability to influence stakeholders across multiple geographies and business functions. You will also have a real passion for engaging and inspiring clients on the art of the possible to help them achieve transformational outcomes. Candidates with distinct proposition development skills and experience would be perfect for this role, crafting interesting ways to differentiate and win. You will join a strong, high-performing global alliances function that shares best practice across our entire partner ecosystem, inspiring one another to achieve commercial goals. Key responsibilities for this role include: Strategic partnership development and management • Define and execute global Partner growth strategies aligned to Endava’s industry verticals., • Identify, prioritise and onboard high-value strategic partners – driving growth across a portfolio of partners to achieve £5m+ in annual revenue per partner., • Build joint business plans with clear measurable pipeline and revenue targets., • Partner with Industry Managing Directors to embed Commercial Partners into vertical GTM plans., • Define and launch targeted growth programs focused on priority industries and accounts., • Develop industry-specific propositions and accelerators leveraging partner technology and Endava capabilities., • Support strategic bids and pursuits by integrating partner innovation, funding opportunities, and differentiation into client proposals., • Collaborate with Alliance Marketing to execute joint campaigns, industry events, co-branded thought leadership, client case studies., • Drive cross-industry collaboration where ecosystem capabilities (e.g., Payments, Platforms, Digital Experience) act as horizontal enablers., • Proactively lead and manage all growth programs for commercial partners globally, operationally connecting Endava leadership and sales with their counterparts., • Play an expert role in supporting strategic deals, bringing partner innovation to our client teams and client executives., • Measure, monitor and drive alliance revenue and order book targets, managing and supporting pipeline growth, reporting to executives., • Identify new opportunities for expansion across industries and regions., • Be accountable for end-to-end partner success, through enablement, training certification programs across sales, delivery, CTO and strategic cloud and AI pods., • Partnering with our global delivery locations will be key for maintaining and enhancing our certifications and competencies. Qualifications Bachelor’s degree educated, with additional professional qualifications. Desired Attributes • Strategic thinker who turns vision into execution., • Results-driven, focused on building win-win partnerships., • Thrives in fast-paced, high-growth environments., • Strong communication and presentation skills, confident with C-level engagement., • Proven sales and partnership leadership experience., • Demonstrated ability to engage and influence C-suite stakeholders., • Strong technical and commercial acumen across major technology partners., • Experienced in complex, matrix environments; delivers against targets., • Track record of developing emerging markets and leading global partner business plans., • High emotional intelligence with sound judgment and problem-solving skills., • Comfortable managing high-volume workloads., • Able to balance strategic and tactical priorities., • Collaborative leadership style and effective team player., • Excellent written and spoken English. Additional Information Additional information Discover some of the global benefits that empower our people to become the best version of themselves: At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.

Financial Control Manager Permanent role Hybrid role ( 2 days a week on site in London) Well-known Insurance Company | Finance Division A well‑known insurance company is seeking an experienced Financial Control Manager to help drive excellence across our Financial Control Framework (FCF). This role plays a key part in ensuring a robust, efficient, and risk‑aligned control environment across our Finance organisation. If you’re passionate about financial governance, continuous improvement, and partnering across a diverse, international Finance function, this is a fantastic opportunity to make a meaningful impact. 🔍 About the Role As Financial Control Manager, you will manage, maintain and continually enhance our Financial Control Framework—built on SOX principles and adapted for a risk‑based, scalable operating model. You’ll work closely with teams across the UK, Europe and Group functions to embed strong controls, support assurance activity and guide risk/control owners across Finance. You will also lead the quarterly testing cycle, oversee external assurance providers, and support internal audit, external audit, regulatory compliance and wider Finance transformation initiatives. 🛠 Key Responsibilities • Lead day‑to‑day operation and evolution of the Financial Control Framework., • Support the design and implementation of new and improved controls., • Partner with risk and control owners across Finance to enhance the control environment., • Manage quarterly testing of key controls and oversee external testing partners., • Coordinate SOx‑related assurance activities and remediation plans., • Support external audit delivery across international Finance operations., • Strengthen relationships with Risk, Compliance and Audit teams., • Implement financial control elements of the European Branch Control Framework., • Contribute to Finance Target Operating Model workstreams and forums., • Champion a customer‑focused culture with strong control practices., • Drive continuous improvement and support the delivery of cultural change. 📌 Skills & Experience We’re looking for an ambitious and collaborative professional with: • Experience in financial controls, SOx, operational risk, or similar roles., • Background in financial services—ideally commercial insurance or Lloyd’s markets., • Strong understanding of end‑to‑end Finance processes., • Ability to analyse issues, evaluate options and deliver effective solutions., • Excellent communication and report‑writing skills., • Experience working with US‑based parent organisations (desirable)., • Accounting qualification (advantageous)., • Ability to deliver to tight deadlines and manage multiple stakeholders., • A positive, proactive, “can‑do” attitude with strong influencing skills. 🌟 What We Offer • A collaborative, inclusive and international Finance environment., • Opportunities to contribute to strategic Finance transformation initiatives., • A culture that values people, innovation, and continuous improvement., • Flexible working and strong focus on employee wellbeing. If you’re energised by the opportunity to strengthen financial controls, influence change, and contribute to the success of a high‑performing Finance organisation, we’d love to hear from you. 📨 Apply now or connect for a confidential discussion.

About Us Obsidian is a leading specialist in medical and scientific communications, partnering with global healthcare organisations to improve patient outcomes. Our 70+ scientists, strategists and creative experts deliver solutions across Medical Affairs, Scientific Events, Publications, Creative & Digital, and Commercial Strategy. We’re looking for an EA & HR Operations Manager to support our Managing Director, leadership team and people function during a 12‑month maternity cover. What You’ll Do Executive Support • Manage the Managing Director’s calendar, meetings, travel and priorities, • Coordinate agendas, notes and actions for ELT & CMT meetings, • Liaise with our parent company to arrange C‑suite meetings, • Support internal events (town halls, meetings, training sessions) Business Management / Operations • Oversee office supplies, deliveries and vendor coordination, • Act as first point of contact for office/building queries, • Liaise with external IT support on team requests, • Manage purchase orders, expenses and team meeting logistics HR Operations • Support the HR Business Partner with administrative tasks and office support, • Lead onboarding & offboarding processes, • Maintain HR and payroll systems, submitting monthly payroll changes, • Support probation tracking, references and HR documentation, • Manage HR inbox and coordinate candidate CVs with the Head of Talent Acquisition, • Support induction programmes and Learning & Development activities Who You Are • Highly organised with strong attention to detail, • Confident managing senior stakeholders, • A proactive problem solver, • Highly experienced in EA, HR or operations roles, • Professional, discreet and people-focused What We Offer • Hybrid working: 2 anchor days a week in the office from our vibrant London office (just off Fetter Lane, EC4)., • 25 days’ holiday + bank holidays, plus gifted days at Christmas and your birthday off, • AXA private healthcare (with family options), Aviva pension scheme, income protection, life assurance, • Enhanced parental leave, cycle-to-work scheme, season ticket loan, • Employee referral awards, • Learning and Development: Comprehensive training programmes, annual performance reviews, • Well-being Support: EAP , mental health first-aiders, AXA well-being calendar, and a dedicated well-being room, • Social Connection: Regular social events and a friendly, collaborative culture

Control Systems Project Manager Our client is looking for an experienced Control Systems Project Manager to take ownership of complex electrical and automation projects—covering everything from design coordination and panel build through to PLC/SCADA integration, FAT/SAT, installation, and commissioning. Office 90% / Site 10% as needed by projects. UK travel to customer sites, factories, and FAT locations (approx. 10-15%) If you thrive in a technical project environment and want to deliver critical power solutions that keep major infrastructure running, this role is for you. What You’ll Be Doing • Managing full project lifecycle: design, build, test, install, commission, and client handover, • Coordinating electrical design, panel build teams, PLC/SCADA engineers, and site activities, • Creating and controlling programmes, risk registers, change logs, and cost plans, • Running FAT/SAT, reviewing drawings (SLDs, GAs, schematics), and assuring documentation, • Managing contracts, variations, suppliers, and subcontractors, • Leading client meetings, progress reporting, and stakeholder communication, • Ensuring compliance with CDM 2015, BS 7671 H&S, RAMS, and site standards What You’ll Bring • 5–10 years managing UK electrical/control systems projects, • Experience with PLC/SCADA systems (Siemens, Allen‑Bradley, Schneider), • Hands‑on commissioning and FAT/SAT experience, • Ability to read/mark up AutoCAD/EPLAN drawings, • Strong commercial awareness and client-facing communication skills, • Knowledge of CDM, site practice, and safe subcontractor management Desirable: APM/PRINCE2/PMP, Electrical HND/Degree, 18th Edition, ECS/CSCS/SMSTS, functional safety or cyber standards awareness.

ROLE PROFILE: SENIOR 3D DESIGNER REPORTS TO Creative Partner WORKS WITH Account leadership, Creative leads, Project Managers, Account Managers, Creative Artworkers, Designers, Copywriters. ROLE & CONTEXT As a 3D Designer your primary responsibility is the generation of concepts and visual design relating to in-store. You will need to have an active interest in retail marketing and able to deliver commercially focused creative work of the highest standard leveraging your experience in shopper marketing. The broader opportunity is to work across brand, category and omnichannel commerce led projects with a store first approach, but able to extend thinking into new and innovative digital experiences. As a senior team member we expect you to be a self-starter and form a strong working relationship with internal Project Management and Creative leadership. You will have a good understanding of structural design in both temporary and semi-perm and perm design. Core responsibilities: • Able to think laterally, creating multiple solutions to a given, • design/marketing brief, • Be articulate and engaging in front of clients, • Understand and deliver a best practice approach to creative projects, • Be pro-active, inquisitive and challenging at all times, • To work on occasion with Tag Sourcing teams and external vendor partners to procure cutter guides, prototypes, digital services etc, • Self motivated and able to lead creative work from brief through to production with the support of the Project Manager, • To be a respected, valued and trusted part of the creative team NEED TO ACHIEVE Duties • Develop & maintain a strong relationship with internal and client teams, and consistently strive to exceed their expectations, • Leveraging Shopper Marketing knowledge to develop design that is based on real world understanding of retail design practices, • Attend Client and Third Party Meetings, • Understand client’s business and the way the client works, • Develop and continue a good understanding of client brands, • Manage client expectations and build reputation for creativity, • Support other team members in the pursuit of delivering the highest standard of service to the client, • Gain trust, authority and respect from the client at all times, • Attend and be punctual to all relevant meetings with the client and internally, • Be proactive with day-to-day creative decisions, • Take full accountability for your work to ensure that deadlines are met and implementation is to a high standard NEED TO KNOW Skills & Knowledge • Experience of multi-channel retail marketing practices, • Display a good understanding of print, production, repro and digital media, including costs, • IT literate and fully conversant with Adobe CC, Cinema 4D, • Ability to provide commercial creative solutions quickly, • Know and understand the client’s organisation and market, • Ability to juggle numerous tasks at once and deliver all effectively, • Knowledge of artwork and production process is essential, • Works as a strong team player, • Good planning and organising skills, • Display confidentiality at all times with regards to Tag / Dentsu client business NEED TO HAVE Core Competences • Structural design experience, • Shopper design knowledge, • Idea generation and lateral thinking, • Relationship building, • Communication skills, • Client focus, • Attention to detail, • Decision making ability, • Conscientious, punctual, • Opinionated/challenging, • Tenacity and confidence, • A team player MEASUREMENT OF SUCCESS • Delivery of projects with minimal supervision, • High level of customer satisfaction, • Professional reputation internally and with clients, • Time management on projects

ROLE OVERVIEW // We are recruiting for a proactive and highly competent Executive Assistant to join the Tax department, based at the firm’s Head Office in London. The role is to work Monday to Friday, 9.30am to 5.30pm (although as with all client-led industries a degree of flexibility is required), alongside a team of two Executive Assistants. The successful candidate will provide professional and client-focused support to a varied allocation of fee earners, undertaking complex tasks and projects, providing transactional support and playing a critical role in managing all routine and daily administrative tasks. This role is an excellent opportunity for someone who is sufficiently experienced to influence stakeholders, build strong working relationships, and is keen to provide an exceptional service working within a challenging and demanding environment. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Act as gatekeeper for all fee earners/managers (e.g. take and share messages, manage expectations of callers, pass queries on to other fee earners/managers on the client team where appropriate)., • Use initiative to manage email accounts and to develop and maintain systems to promote efficiency., • Build strong relationships with, and develop and maintain a comprehensive knowledge of, clients, mandates and projects., • Extensive and proactive diary management (to include understanding fee earner/manager preferences, highlighting and rectifying clashes, marking holidays/absences where appropriate, ensuring Outlook invitations are responded to and understanding each fee earner’s/manager’s priorities for the day)., • Organise internal and external meetings including all ancillary arrangements (e.g. book meeting rooms and refreshments, prepare itineraries, arrange currency and technical support, and proactively prepare any necessary document packs)., • Arrange all fee-earner business travel via the firm’s Travel Management Company and the online travel portal, to include keeping fee-earner travel profiles updated, maintaining up-to-date knowledge and training in relation to the current travel booking policies and procedures, proactively check country specific safety advice and travel news via the firm’s travel insurance provider’s travel resources website, and obtain any relevant travel documents (e.g. Visas or ID cards)., • Organise and support events and hospitality, to include managing invitations and RSVPs, arranging restaurants/venues and any necessary equipment, supporting the preparation and distribution of name badges, attending events., • Attend and contribute to team meetings as required and progress action points as appropriate., • Draft, create, amend and format high quality correspondence, engagement letters, documents, agendas, reports, presentations, diagrams and spreadsheets., • Financial management, to include drafting bills and bill narratives, liaising with the Costs team, ensuring all fee earner time is up to date and submitted, obtaining PO numbers where appropriate and monitoring WIP., • Transactional management, to include all file-opening/closing admin, ensuring all activities and duties adhere to risk and compliance requirements., • Proactively maintain and update contact information within Outlook and the firm’s Client Relationship Management system (Dynamics)., • Own and maintain all relevant data, for example in relation to Graduate Recruitment, SRA Renewals, PI renewal, BD events and client relationships, to include creating and maintaining rolling ‘to-do’ lists and prompting fee earners/managers as necessary., • Act as change champions and first responders, supporting issues and challenges experienced by fee earners/managers following the introduction of new processes and systems., • Build strong relationships with business services teams and maintain effective and efficient use of business support services., • General administrative support, e.g. bundling, indexing, time recording, copying, printing and scanning., • Identify and facilitate knowledge sharing within peer group and wider team, and provide team support to cover absences and during times of increased workflow., • Maintain a comprehensive knowledge of, and ensure compliance with, quality standards, and the firm’s policies in general., • Undertake additional ad hoc duties to support the group, as identified by Practice Support Manager/group partners and as necessary. CANDIDATE PROFILE // Candidates for this position must have: • Advanced knowledge of Microsoft Office Suite (in particular Word, Excel and PowerPoint).This role will demand extensive use of these packages and will also require excellent administrative skills and experience., • Excellent audio skills and typing speeds., • Excellent attention to detail and use of grammar., • Excellent interpersonal and communication skills and the ability to work well within a team/be a strong team-player, and to interact at all levels., • The ability to build strong relationships with internal and external clients., • Commercial and financial acumen and a solution-focused attitude., • Accuracy and pride in their work product., • A collaborative attitude, being supportive of the business and its initiatives, plus a willingness to get to grips with new technology, taking the training opportunities provided by the firm., • The ability to confidently manage and prioritise a varied workflow, and to remain proactive and flexible at all times., • The ability to anticipate and identify potential problems and provide innovative solutions., • Excellent organisational skills, with the ability to multi-task, keep calm under pressure and work to tight deadlines., • Experience of working in a diverse team whilst fostering an inclusive team culture., • An adaptable nature and be open to change, with a willingness and confidence to make suggestions for change where appropriate., • A high level of professionalism and integrity; displaying the highest standard of professional ethics. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Legal Counsel - Third-Party Risk Manager Department: Legal Role: 12 Month Fixed Term Contract Salary: Competitive + Performance Bonus + Benefits WFH: Hybrid model Reporting to: Assistant General Counsel Direct Reports: N/A Role Scope: A12‑month fixed-term contract for a Solicitor to undertake a project to review a suite of third-party vendor agreements for the business on a risk‑weighted basis, and to update them in accordance with the Group's regulatory obligations, particularly those arising under DORA and GDPR. Key Responsibilities & Accountabilities: • Review and update third-party vendor agreements for Group, prioritising on a risk‑weighted basis, to ensure compliance with the Group's regulatory obligations (particularly DORA and GDPR)., • Provide legal advice and guidance on interpreting and amending vendor agreements, ensuring alignment with applicable laws and regulations., • Liaise with the team and other stakeholders to identify key risk areas and ensure contractual documentation meets business and regulatory requirements., • Draft, negotiate and arrange execution of updated agreements, amendments and ancillary documentation as required., • Review and update relevant inter‑group agreements., • Support the legal team with additional legal work as required, which may include general commercial, regulatory or corporate matters., • Escalate complex or high‑risk legal issues to the Deputy General Counsel or external counsel as appropriate., • Maintain accurate records of contract reviews, amendments and advice provided. Skills and Experience • UK‑qualified solicitor or similar qualification, • At least 4 years of relevant post‑qualified work experience., • Demonstrable experience in reviewing, drafting and negotiating commercial contracts, with exposure to third-party vendor agreements in a regulated environment., • Strong knowledge of regulatory requirements relevant to financial services or commodities trading., • Experience with DORA and GDPR is advantageous for this role., • Ability to provide clear, practical legal advice to business stakeholders., • Experience working within a regulated business., • Proven project management experience., • Excellent attention to detail, organisational skills and ability to manage competing priorities and deadlines., • Pragmatic, commercial, reliable, self‑driven and motivated., • Strong communication and stakeholder management skills., • Personable and able to build effective working relationships., • A team player, able to work collaboratively and independently as required. Our ambition is simple – to do our best for our people, clients and communities. We are determined to make a positive difference at work and beyond - this starts with hiring the best talent without consideration of race, religion, colour, national origin, age, gender, sexual orientation, marital status or disability.

NPD Manager – Hybrid (3 days in the London office) Location: Queens Park, London | Department: Product Development About Heathcote & Ivory Established in London in 2000, Heathcote & Ivory has grown over the last twenty-five years into a leading creator of bath, body, wellness and lifestyle products and design-led gifting collections. Driven by attention to detail, our reputation is built on quality, innovation and strong brand partnerships in the beauty and lifestyle space. Our brand portfolio is varied, combining heritage brands with fashion icons. These include William Morris At Home, Heath, C.Atherley, Bronnley, Cath Kidston and Sara Miller alongside our own inimitable in-house collections We supply major premium retailers across the UK and have an international footprint in over 35 countries, reflecting our ongoing focus on growth, market leadership and long-term collaboration with our retail partners. The Opportunity We’re looking for an inspirational and commercially minded NPD Manager to lead the development and introduction of innovative new product concepts and range upgrades for an exciting new licensed brand within our portfolio. This is a key role in our long-term growth strategy, offering the chance to shape products that blend creativity, commercial success, and design excellence. You’ll manage projects from concept through to launch – translating ideas into commercially viable products while coordinating with our factories in the UK and Asia. The role requires outstanding organisation, attention to detail, and the ability to manage multiple projects under tight deadlines. Key Responsibilities • Develop and manage new product concepts, ensuring alignment with brand and market opportunities., • Lead critical path management – delivering projects on time, within budget, and to specification., • Source new packaging, materials, and design inspiration to keep products innovative and trend-led., • Collaborate closely with licensors, suppliers, and internal teams across sales, operations, design, and marketing., • Oversee commercial feasibility, target costing, and budget control for all assigned projects., • Carry out competitor and market analysis to identify trends and new opportunities., • Support in-store communications and marketing initiatives around product launches., • Present product concepts and launches effectively to internal teams, licensors, and retail partners. About You • 5+ years’ experience in NPD or product development, ideally within beauty, toiletries, or gifting., • Proven experience managing projects end-to-end and liaising with Far East suppliers., • Strong commercial awareness with an understanding of margins, costings, and RSP impact., • Highly organised with excellent Excel, Word, and PowerPoint skills (design software skills a plus)., • Exceptional attention to detail and an ability to creatively solve problems., • Confident communicator and collaborator, comfortable managing multiple stakeholders. Qualifications • Minimum A-level education (marketing or business-related degree preferred)., • Excellent English and numerical skills essential. What We Offer • Hybrid working pattern – 3 days in our London office, 2 days remote., • The opportunity to work with iconic brands and contribute to category-defining ranges., • A collaborative, creative team culture that values innovation, quality, and professional growth. Ready to bring your creativity and commercial expertise to one of the UK’s most established beauty and lifestyle brands?Apply now to join Heathcote & Ivory’s Product Development team.

Miryco are working with a Mortgage provider at an exciting phase of their growth trajectory. The team is expanding and a new role has become available as an Underwriting Manager specifically in charge of: • Immediate referral point for complex mortgage cases, • Operational – efficiencies/automation, • Developing/performance coaching – objectives/review process for direct reports Key Responsibilities • Inspiring Leadership: Motivate and influence the team to exceed expectations, fostering a high performance culture where individuals achieve results beyond their perceived limits., • Commercial & Operational Leadership: Manage daily workflow, allocate cases, monitor SLAs, and resolve operational issues with a focus on efficiency., • Application Journey Ownership: Oversee full lifecycle from intake to offer, ensuring accurate assessments and timely outputs that support business growth., • Performance Management & Development: Lead, coach, and mentor the underwriting team; set clear objectives, manage performance, and create tailored development plans to build capability and expertise., • Broker Management & Internal Collaboration: Act as escalation point for broker referrals and partner closely with Sales/BDM teams to optimise conversion and broker satisfaction., • First Line Quality Assurance: Conduct and supervise QA checks, root cause analysis, and implement improvement actions to enhance quality and reduce risk., • Risk, Compliance & Controls: Ensure adherence to policy, regulatory frameworks, and exception governance while maintaining a strong control environment., • Process Effectiveness: Review existing processes, identify and contribute towards process enhancement and efficiency Required Skills and Experience • Proven leadership in underwriting and credit operations, with a track record of driving performance within a Specialist or Residential Mortgage environment., • Credible technical authority – Proven track record and technical understanding of complex income, adverse credit and non-standard property., • Ability to apply judgement, guide and lead where cases fall outside advertised criteria., • Operational Excellence in a Scale Up Environment., • Overall responsibility for UW pipelines, SLA’s and overcoming volume-based service demands, • Excellent communicator and able to provide clear and concise recommendations to the Credit Committee at transaction level, ensuring strong rationale provided., • Experience in contract variations such as Porting and Product Transfer and post offer mortgage conditions., • Ideally an existing lending mandate essential up to £750,000 in residential lending I am afraid our client cannot provide sponsorship for this position. Please note, should you not be contacted within ten working days of submitting your application, then unfortunately you have not been shortlisting for this position. We will, however, be in touch should there be any other opportunities of potential interest suiting to your skills. For similar opportunities, follow Miryco Consultants on LinkedIn.

About the Company Since our establishment in 1997, Chery has been a pioneering force in China's automotive industry. With a steadfast commitment to independent innovation, we've earned a strong reputation for delivering high-quality vehicles and mobility solutions worldwide.With products exported to over 80 countries and regions, Chery has been the No.1 Chinese brand in export volume for 21 consecutive years.Join us as we continue to drive innovation, shape the future of mobility, and exceed expectations in the global automotive market. Connect with us for the latest news, career opportunities, and industry insights. About the Job We are seeking an experienced and pragmatic HR Manager to join our commercial vehicle operation. You will lead all people-related activities across our dealerships, workshops, and head office functions. This role requires a hands-on professional who can balance strategic workforce planning with the day-to realities of a fast-paced transport environment, ensuring compliance with UK employment law and industry-specific regulations (DVSA, O-Licence). Responsibilities Operational HR Management • Lead the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding., • Manage and resolve complex employee relations cases, including disciplinaries, grievances, and absence management, in line with ACAS guidelines., • Provide expert advice to line managers on employment law, company policies, and best practices., • Oversee HR systems and maintain accurate employee records, ensuring data integrity and GDPR compliance. Talent Acquisition & Workforce Planning • Develop and execute recruitment strategies to attract skilled HGV technicians, fitters, and drivers, as well as sales and administrative staff., • Manage relationships with recruitment agencies, apprenticeship providers, and local colleges to build talent pipelines., • Coordinate the recruitment process for apprentices and graduate trainees to support long-term workforce development. Learning & Development • Identify training needs across the business and coordinate development programs., • Ensure compliance with mandatory training requirements, including Driver CPC (Certificate of Professional Competence), ADR (dangerous goods), and health & safety certifications., • Support management development and succession planning initiatives. Compensation & Benefits • Manage payroll processes in conjunction with the finance team, ensuring accurate and timely payments., • Benchmark salaries and benefits to remain competitive within the CV sector., • Administer company car/fleet policies and fuel card management. Employee Relations & Wellbeing • Foster a positive workplace culture that supports employee engagement and retention., • Manage employee wellbeing initiatives, including access to Employee Assistance Programmes., • Support TUPE processes where applicable during acquisitions or contract wins. Health, Safety & Compliance • Partner with the H&S team to ensure a safe working environment across workshops and offices., • Ensure compliance with O-Licensing requirements regarding driver fitness and hours., • Maintain up-to-date knowledge of employment legislation and industry regulations. Qualifications • Proven experience as an HR Manager, HR Business Partner, or Senior HR Advisor, ideally within the commercial vehicle, automotive, logistics, or transport sectors (essential)., • Experience supporting multi-site operations, including workshop and field-based teams., • CIPD Level 5 or 7 qualification (desirable)., • Strong knowledge of UK employment law and ACAS best practices., • Experience managing employee relations cases and conducting investigations., • Knowledge of O-Licence compliance, Driver CPC, and HGV licensing requirements. Required Skills • Pragmatic and solutions-focused approach to problem-solving., • Excellent interpersonal and communication skills, with the ability to influence at all levels., • Strong organisational skills and ability to manage competing priorities., • Proficiency in HR information systems (e.g., SAP, SuccessFactors, Kerridge) and Microsoft Office., • Full UK driving licence and willingness to travel to multiple sites. Preferred Skills • Approachable and empathetic, yet resilient when handling difficult conversations., • Commercially aware with a genuine interest in the transport industry., • High level of integrity and discretion.

Engineering Manager (Data/Analytics Engineering) London / Hybrid Up to £90,000 The Opportunity This is an Engineering Manager role leading a growing analytics engineering function at the intersection of data engineering, analytics, product, and advertising performance, within an AdTech business. The focus of the role is on turning complex, high-volume data into trusted, scalable analytics that support commercial decision-making. You’ll own the analytics engineering roadmap, lead delivery outcomes, and act as the bridge between technical teams and senior stakeholders, ensuring data is reliable, well-governed, and actionable. The Role & Responsibilities: • Lead and develop the analytics engineering team, owning delivery quality and outcomes, • Own and execute the analytics engineering roadmap, balancing new capability with technical debt, • Design and evolve ELT pipelines, data warehouse models, and analytical structures, • Ensure reliability and consistency of advertising and performance data across multiple platforms, • Act as the primary interface between engineering, analytics, product, operations, and commercial teams, • Translate business requirements into clear technical plans and priorities, • Define and enforce data governance standards, including testing, documentation, lineage, and observability, • Improve operational efficiency through automation, validation, and anomaly detection, • Maintain hands-on involvement in critical pipeline design, data modelling, and optimisation work, • Drive continuous improvement across tooling, processes, and team capability Skills & Experience: • 4+ years’ experience across analytics engineering, data engineering, or data platform roles, • Proven experience leading and developing technical data teams, • Expert SQL skills and strong Python capability, • Hands-on experience with dbt (or similar) and modern cloud data warehouses - the preference being BigQuery, • GCP Experience, • Experience with Looker advantageous, • Strong understanding of advertising and performance data, including measurement and attribution, • Experience building and scaling data governance, testing frameworks, and CI/CD for analytics, • Demonstrated ability to own roadmaps, prioritisation, and delivery in complex environments, • Strong communicator, able to engage both technical teams and senior stakeholders, • Comfortable operating in fast-paced, cross-functional environments

Job Title: People Manager/People Partner Reporting To: Operations Lead (dotted line to Fractional HR Consultant, Azzurri Group) Location: 3 days in Azzurri Group HO or DHC restaurant with occasional travel to restaurants when required Dave’s Hot Chicken started as a late-night parking lot pop-up—three friends, $900 and a portable fryer slinging hot chicken in East Hollywood. Fast forward and it’s a global sensation with a cult following—including icons like Drake and Usher. Known for its mind-blowing flavour and addictive heat, Dave’s is bringing the vibe to the UK—and they’re looking for bold, hype-driven people to join the team. Overview of the Role We are a high-growth premium quick-service restaurant brand entering an exciting phase of rapid expansion. We have 8 restaurants nationally with plans for a further 6 more in the next 6 months plus European expansion…and we’re just getting started. We’re looking for a proactive People Manager to join our team. Working in a stand-alone capacity, this role is instrumental in supporting our growth, ensuring our people operations are efficient, compliant, and aligned with our culture. You will be the architect of our people operations, ensuring we scale with integrity, speed and culture intact. You will be a trusted advisor to the MD and Operations Lead, comfortable challenging senior stakeholders and driving a high performance culture across all locations. You'll be operating at manager/business partner level or a Senior HR Advisor looking for that next step. Key Responsibilities: Strategic Partnership • Act as a strategic partner to senior stakeholders, influencing business decisions through a commercial people lens., • Identify organisational gaps and proactively design people initiatives that support rapid scaling. Employee Relations • Lead on complex ER matters, providing coaching and support to line managers to resolve issues commercial and legally., • Gather trends on employee relations matters, propose and implement any solutions to prevent further issues e.g. training, communication., • Assist in the development, review and communication of HR policies and procedures, ensuring they remain compliant with current employment law and best practice., • Stay up to date with changes to employment law, ensuring our policies procedures and usual practice remain compliant., • Work with the wider People Team across the brands to share best practice and develop group wide changes and initiatives. People Operations & Administration • Support the store teams with onboarding and offboarding processes to ensure a smooth employee experience., • Maintain and update employee records in our HRIS (Nory) and ensure compliance with GDPR and employment legislation., • Act as the system owner for our People system, ensuring data integrity and identifying opportunities for improvement or automation., • Support the development and implementation of scalable HR processes in line with business growth. Recruitment, Talent & Development • Work as part of high paced operations team with the Operations Lead, Operations Trainers and New Restaurants Opening to recruit, train, motivate and retain best in class restaurant teams., • Lead on relevant Head Office recruitment activity from start to finish., • Support the delivery of a consistent and engaging candidate experience across all touchpoints., • Manage all our recruitment platforms to further enhance our employer brand to attract top talent., • Work with the Operations Lead and Group People Team to ensure all mandatory compliance training is completed in a timely manner on our LMS. People Analytics & Insight • Use relevant metrics and data to develop insight and support and influence the People strategy and initiatives, and to influence management behaviour across the business., • Ensure all department trackers and reporting mechanisms are up to date. Reward • Work with the MD and Operations Lead to guide and advise on all remuneration queries., • Support on annual salary review process such as pay review and bonus payments, as well as changes to National Minimum wage. Culture & Communication • Take ownership of internal communications, ensuring employees are informed, engaged, and aligned with our vision and values., • Act as a culture champion across the business, supporting the development of an inclusive, values-led environment as we scale., • Assist in the design and delivery of initiatives that promote engagement, wellbeing and employee retention across the business. Person Specification: • Proven experience in a generalist HR or People Manager role ideally with multi-site experience in hospitality or retail., • Strong understanding of UK employment law and employee relations casework., • Has the ability to balance a commercial approach with best practice., • The ability to pivot from high level-strategic planning to on-the ground operations support., • Experience managing HR administration, payroll input, and benefit processes., • Confident managing competing priorities in a fast-paced environment., • Strong interpersonal and communication skills, with the ability to influence and build trust at all levels., • Proactive and solutions-focused with excellent organisational skills., • A start-finisher who can work autonomously and thrives in an environment with ambiguity., • High level of attention to detail and comfortable handling a wide range of data

Are you an experienced Primary Servicing Manager with mortgage industry experience? Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are looking for an experienced Primary Servicing Manager to join our team in Uxbridge. Our Primary Servicing Managers are responsible for delivery of the day-to-day service and performance goals of the Primary Servicing team that they lead. This includes the team and individual queue performance, call handling performance, people management, mandated decision-making, complaint handling, and project work. As a Primary Servicing Manager, your key responsibilities will include: • Managing the relationship with our client, representing Pepper Advantage appropriately through accurate timely reporting and governance, • Delivering the inbound call handling SLA by planning agent cover effectively and by monitoring Specialist activity, • Taking responsibility for resolving complaints as per the complaints process, • Complying with monthly QA, oversight, and end to end reporting, • Establishing and maintaining appropriate internal control safeguards, • Ensuring call observations and 1:1s are delivered for each agent monthly, • Recruiting, training, coaching, and developing the team as needed, • Delivering own and team annual objectives, • Building and maintaining strategic relationships throughout the business and with third parties, • Building and delivering the team plan to manage all queues within SLA goal Additional Information This role will be based in our Uxbridge office. We are currently operating a hybrid approach with the expectation of a minimum of two days per week being office-based. This will follow an initial office based training period. Essential Skills • Confident and experienced team manager, • Prior exposure to operational loan management, • Able to consistently deliver excellent customer service, • Experience in managing client relationships, • A robust understanding of relevant regulation and associated legislative policy and the impact this has on the role, • Prior exposure to loan and mortgage products, • Detail-orientated and able to use data effectively, • Self-reliant and self-motivated, • Able to effectively delegate and work to tight deadlines, • Strong English verbal, written, and presentation-based communication skills, • A good knowledge of Microsoft Office, • Accurate, well organised, and reliable Benefits • Salary of £45,000 per annum, • Hybrid role, • Private medical insurance, • Discretionary annual bonus, • Salary sacrifice pension matched up to 8%, • 25 days holiday (increasing with service) plus bank holidays, • EAP, • Enhanced maternity and paternity, • Wellbeing and volunteering days, • Eye care reimbursement, • Payroll giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Criterion Capital is seeking a Commercial Property Manager to oversee and enhance our portfolio of commercial properties in London. As a Commercial Property Manager, you will be responsible for overseeing the day-to-day management of our commercial property portfolio in London and nationwide. You will play a crucial role in ensuring the efficient operation, financial success, and tenant satisfaction of our properties and work closely with and report to our Estates and Commercial Property Manager. Key Responsibilities: Property Management: • Supervise the day-to-day management of commercial properties, including leasing, maintenance, and tenant relations., • Conduct regular property inspections to ensure compliance with safety, health, and environmental regulations., • Coordinate repairs, renovations, and maintenance activities to maintain property standards and enhance tenant satisfaction., • Foster positive relationships with tenants, addressing inquiries, concerns, and requests promptly and professionally., • Facilitate lease negotiations, renewals, and terminations, ensuring compliance with legal and contractual obligations., • Prepare and manage service charge budgets, forecasts, and financial reports, monitoring revenue, expenses, and variances., • Monitor rent collection, lease compliance, and expense payments to optimize property profitability and cash flow., • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify and mitigate potential risks and liabilities associated with property operations, insurance, and legal matters., • Stay informed about market trends, property values., • Assist and liaise with our existing Asset Management ‘Gatekeeping’ team to ensure risk is minimised and value enhanced. Personal Attributes: Strong, hands-on work ethic Competent, confident self-starter Ability to challenge the norm and think outside the box Dynamic and agile Determined and persistent Cost-conscious Humble and respectful Qualifications: Proven experience in commercial property management, preferably in Central London. Strong knowledge of property management principles, leasing practices, and regulatory requirements. Excellent communication, negotiation, and interpersonal skills. Proficiency in property management software and the Microsoft Office Suite. Ability to multitask, prioritise workload, and work effectively under pressure. Relevant professional certifications (e.g., RICS ) are desirable but not essential.

Commercial Renewals Manager Location – Orpington Salary – Negotiable + benefits We are looking for a Renewals Manager to support our Commercial Business division based out of the Orpington office location. The Renewals Manager will play a central role in overseeing the end-to-end renewal process for our commercial insurance clients. Working closely with account executives, underwriters, and support teams, you will ensure a seamless and efficient renewal cycle, balancing client needs with business objectives. You will need to be dynamic, organised, and results-driven, with a proven track record in managing renewal processes and a strong focus on customer retention and satisfaction. This role will suit someone who thrives in a structured yet fast-paced environment, understands commercial insurance, and is passionate about delivering exceptional service while driving retention and growth. Key Responsibilities • Oversee and manage the renewal process for commercial insurance clients, ensuring accuracy, timeliness, and compliance., • Coordinate with account managers, underwriters, and brokers to deliver competitive renewal terms and retain key business., • Lead and support the renewals team, ensuring processes are followed consistently and effectively., • Monitor client portfolios, track retention KPIs, and identify opportunities for upselling or cross-selling additional products., • Implement initiatives to improve client experience and streamline renewal workflows., • Support strategic planning for renewals, including forecasting and performance analysis., • Ensure compliance with regulatory requirements and internal quality standards., • Provide coaching, training, and development opportunities for team members., • Act as an escalation point for complex or high-value renewals. What is on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts (Pension, Holiday etc) What we’re Looking For • Proven experience in a renewals, retention, or client management role, ideally within insurance or financial services., • Strong knowledge of commercial insurance products and the renewal process., • Exceptional organisational skills with attention to detail and accuracy., • Excellent communication and negotiation skills, with the ability to build strong relationships

Branch Manager - Education Recruitment - Hybrid - £55,000 to £75,000 + Bonus RecSeekers Rec2Rec, hiring on behalf of our long term, trusted client RecSeekers are working on behalf of a well established and highly profitable UK Education recruitment agency who are now hiring a Branch Manager to lead and scale one of their key offices. This is a genuine leadership role for someone who already knows how to bill in education recruitment and is ready to step into something bigger. More responsibility, more influence, and the opportunity to shape a team and office environment that performs at a high level. The business itself is well backed, financially stable, and built properly. Strong compliance, solid systems, and an established reputation in the schools and MAT market means you are not starting from scratch. Instead you are stepping into an office with momentum, existing client relationships, and the platform to grow something meaningful. The opportunity This role is for an experienced Education recruiter who is ready to take ownership of an office and lead from the front. You will still remain commercially involved and close to billing, but your focus will also shift towards building a high performing team around you. Supporting consultants, driving standards, and ensuring the branch consistently hits strong weekly and monthly numbers. You will have the freedom to run the office properly, build a culture that works, and recruit additional consultants where growth allows. The leadership team want someone who takes pride in performance, standards, and building a reputation in their local market. What you’ll be doing • Leading and developing a team of Education recruitment consultants, • Driving revenue performance across temp, contract and perm desks, • Maintaining and expanding relationships with schools, trusts and MATs, • Supporting consultants with strategy, business development and delivery, • Running weekly performance reviews and setting clear activity targets, • Hiring, mentoring and developing new consultants as the team grows, • Maintaining strong standards across compliance, service and delivery, • Remaining commercially involved with key accounts and high value clients, • Building a high performing branch with long term growth What they’re looking for • Strong background in Education agency recruitment, • Experience managing or mentoring consultants within a team environment, • A consistent billing track record and strong commercial awareness, • Confidence with business development and client relationship management, • Someone who leads from the front and sets the pace for the office, • Organised, structured and capable of managing multiple priorities, • A natural leader who enjoys building teams and developing people Why this role stands out • Established brand with strong reputation in the Education sector, • Existing client base and live roles across schools and MATs, • Opportunity to lead and grow your own branch, • Highly competitive basic salary for the level, • Strong bonus and commission structure linked to branch performance, • Well resourced compliance and support teams, • Clear progression path into Regional leadership If you match most of the above criteria and want to step into a genuine Branch Manager position within Education recruitment, apply now and one of the team will be in touch. RECSEEKERS

We are seeking an experienced Mobile Contract Manager to take full responsibility for the delivery, performance, and commercial management of hard FM services across one of our national portfolios. This role will be based in Dartford, with weekly travel to the Midlands and occasional travel to other UK sites as required. You will lead teams, manage subcontractors, ensure statutory compliance, and act as the key point of contact for clients, driving service excellence, continuous improvement, and contract profitability. Key Responsibilities Contract & Client Management • Take full ownership of hard services delivery in line with contractual SLAs and KPIs, • Build and maintain strong, professional client relationships, • Lead client meetings, performance reviews, and reporting, • Identify opportunities for service improvement and added value Hard Services Delivery • Manage planned and reactive maintenance across M&E systems including HVAC, electrical, mechanical, plumbing, and building services, • Ensure full compliance with statutory requirements (H&S, SFG20, HTMs where applicable, L8, LOLER, PUWER, etc.), • Oversee asset lifecycle planning and maintenance strategies People Management • Lead, motivate, and develop engineering teams across multiple sites, • Manage performance, training, and competency of staff, • Ensure appropriate resourcing levels and call-out cover Commercial & Financial Control • Manage contract budgets, cost control, and P&L performance, • Approve quotations, variations, and additional works, • Monitor subcontractor performance and costs Health, Safety & Compliance • Promote a strong safety culture across all activities, • Ensure RAMS, permits, and risk assessments are in place and adhered to, • Support audits and ensure corrective actions are completed About You Essential • Proven experience as a Contract Manager (or Senior Site Manager) within Hard FM, • Strong technical background in M&E / building services, • Sound knowledge of statutory compliance and FM best practice, • Experience managing engineers and subcontractors, • Strong client-facing and communication skills, • Commercial awareness and budget management experience, • Full UK driving licence Desirable • IOSH / NEBOSH qualification, • Experience within multi-site or complex contracts, • CAFM system experience What We Offer • Competitive salary, • Company vehicle or travel allowance, • Career progression within a growing FM business, • Supportive leadership and professional development, • Opportunity to manage high-profile and technically challenging contracts

Head of Loyalty Strategy and Proposition - Strategy Consultant Head of Loyalty Strategy and Proposition - Strategy Consultant The location of the role is Paddington, London (hybrid working). The duration of the contract is 12 months (starting 1st June 2026). The pay rate on offer is £1000 - £1250 per day (via Umbrella agency) - open to discussion. Role Summary The Head of Loyalty Strategy & Proposition is responsible for defining, evolving, and leading the strategic direction of the loyalty programme. This role owns the multi-year roadmap, customer value proposition and strategic decision frameworks that ensure our programme remains market leading, differentiated, and commercially effective. They lead the development of the core loyalty proposition across rewards, personalisation, digital experience, clubs, partnerships, and omnichannel journeys — grounded in deep customer insight, competitive benchmarking, behavioural data, and commercial rigour. The role shapes and governs prioritisation across Loyalty, ensuring clarity on what we build, why it matters, and how it delivers for customers, for the brand, and for the business. It also leads strategic partnership development. Finally, as we expand our global footprint, it will increasingly work closely with International teams to shape the global roadmap and ensure scalability beyond the UK. A passion for the brand, its products, and doing what is right for customers is vital — ensuring the proposition reflects the heart of the business and creates value customers truly feel. Key accountabilities and measures 1. Set & Own the Loyalty Strategy and Multi Year Roadmap • Define the strategic direction across customer, commercial, and brand objectives., • Own the loyalty roadmap, working closely with Product — shaping what we build, sequencing priorities, and ensuring all investment decisions are customer led and commercially grounded., • Establish the frameworks, criteria, and governance that underpin prioritisation. 2. Lead the Loyalty Proposition & Customer Experience Design • Own the end to end loyalty proposition across rewards, personalisation, experiences (including clubs), partnerships, and omnichannel journeys., • Develop new propositions from initial customer insight / challenge through to launch, working closely with business and D&T teams to ensure smooth delivery and long-term success of new propositions., • Ensure the proposition reflects brand values — trusted quality, product passion, value., • Translate customer insights, behavioural data, and market intelligence into compelling, differentiated propositions. 3. Lead Partner Strategy & Ecosystem Expansion • Define the partner strategy — identifying, evaluating, and shaping partnerships that enhance loyalty value and emotional connection., • Work cross functionally to secure commercial, operational and tech feasibility for partner propositions (e.g. earn/burn, experiential benefits, brand partnerships)., • Manage partnerships from contract through to execution and ongoing relationship management., • Establish a viable loyalty partnerships operating model and scale in line with results over time. 4. Lead Insights, Customer Understanding & Competitor Intelligence • Integrate insights including qualitative and quantitative research, market benchmarking, and global loyalty best practice., • Translate insights into clear strategic opportunities and recommendations., • Monitor competitive developments and loyalty innovation to keep us ahead of market. 5. Collaborate with International Markets • Partner with International to define and evolve the global strategy., • Shape the international loyalty proposition and ensure alignment with the UK roadmap while allowing for appropriate flexibility. 6. Guide Commercial & Financial Impact Assessment • Partner with Finance to develop business cases, model commercial outcomes, and assess customer value., • Ensure all propositions are commercially viable, brand enhancing, and customer positive. 7. Shape Digital Product Direction & Personalisation Strategy • Work closely with Product, Engineering and Data Science to define customer first product requirements., • Prioritise features and capabilities that enable long term loyalty growth. 8. Represent Loyalty in Senior Forums & Influence Key Stakeholders • Represent the loyalty strategy in business reviews, governance forums, and cross functional decision making., • Build alignment across Marketing, Food, FHB, Financial Services, Retail, Online, Product, Analytics and Tech., • Inspire teams around the future vision. Key skills and experience • Proven experience at Senior Manager or Director level in consultancy, • Strong loyalty & proposition leadership: Proven experience shaping loyalty strategy or customer propositions at scale., • Customer centric & insight driven mindset: Ability to unlock insight from data, research and behaviour — and turn it into strategy., • Outstanding strategic thinking & prioritisation: Comfortable shaping direction amid ambiguity and making clear choices on what matters most., • Commercial acumen: Strong capability in business case development and commercial impact assessment., • Exceptional storytelling & communication: Able to craft compelling strategic narratives for ExCo, senior forums and cross functional stakeholders., • Partner strategy & ecosystem development: Experience identifying, negotiating, and shaping partnership value exchanges., • Cross functional leadership: Effective at influencing Product, Engineering, Delivery, Marketing, Retail, Finance, Analytics and International teams., • Digital & product fluency: Understanding of digital product development, loyalty technologies, and personalisation capabilities., • Brand passion: A deep personal connection to the brand, its products, and its customers.

[About us] We are a strategy and management consulting firm, built by experienced consultants and supports a wide range of clients with complex strategic and commercial challenges. As we continue to grow, we are seeking individuals who are self-driven, collaborative, and committed to delivering high-quality work while contributing positively to the firm’s culture and long-term development. [What are we looking for?] We are seeking an Operations & Administrative Assistant to join our expanding team. The right candidate should be comfortable working with senior management and leadership team. We are looking for someone: • Professional & People-oriented: Brings a positive, proactive attitude and engages confidently with stakeholders at all levels, acting as a welcoming first point of contact, • Growth & Learning mindset: Eager to learn, quick to adapt, and comfortable using new technologies, including AI tools, in a fast-changing environment, • Solution driven & Problem solver: Naturally focused on outcomes, proactively identifying solutions and workarounds rather than just flagging issues, • Tech-savvy & Detail-oriented: Strong command of administrative tools (Microsoft Excel, Power Point, Word), with high attention to detail and a focus on efficiency and avoiding rework, • Autonomous & Results-focused: Resourceful, able to work independently, and consistently contributes ideas that add tangible value to the business [Responsibilities] • Team & Office support: Provide daily administrative assistance and act as the go-to contact for internal teams and external stakeholders, keeping office operations running smoothly, • Senior leadership support & Diary management: Deliver high-level administrative support to the senior leadership team, including complex meeting scheduling and calendar management, • Travel & Event coordination: Organise meetings, events, and all travel logistics (flights, hotels, transportation) to ensure the team is fully supported, • HR & People support: Help with onboarding and offboarding, manage employee benefits, and track time-off requests using the company’s ERP system, • Finance & Reporting: Process expenses, purchase orders, and invoices, and prepare monthly accounting reports while liaising with the external accounting firm, • Projects & Task management: Handle multiple priorities in a fast-paced environment, showing strong organisational skills, attention to detail, and ownership of projects from start to finish [Requirements] • Bachelor’s Degree and/or previous experience in administrative, operational, or office support roles, • Applicants must have the existing right to work in the UK. Please note that we are unable to provide visa sponsorship for this position, • Excellent verbal and written communication skills, with fluency in English as a must (Spanish is a plus), • Proven proficiency in Microsoft Office (Word, Excel and PowerPoint)., • Excellent administrative and organisational skills, a strong “can-do” attitude, and genuine enjoyment of working in a multicultural environment while delivering outstanding service to the team, • Demonstrates an entrepreneurial mindset, actively seeking opportunities to contribute to the rapid growth of our team, • Willingness and ambition to grow within the role, with the opportunity to develop into Executive Assistant and/or Office Manager responsibilities., • Possesses strong interpersonal skills and actively contributes to the Firm's values and culture, fostering trust and confidence among colleagues [What makes us different] We focus on empowering the human side of our teams and shaping the careers and pathways of the people who work with us. On top of an exciting new role, we offer many attractive benefits: • Competitive salary (GBP35-40k depending on experience) and performance bonus (10% variable), • Benefits package which includes tools for personal development opportunities (i.e., language classes and training courses), • Income protection and life insurance covers, • Private medical insurance (only for you), • 25 annual leave days plus eight bank holiday days

Senior Finance Manager, Lead FP&A £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As the FP&A Lead, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they offer: • Competitive salary: £100,000 - £105,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

We're looking for an experienced Senior Product Manager for a mission driven Series A travel business who are building a leading digital ecosystem to support travel needs for disabled and elderly customers across the globe. If you're an experienced IC PM looking to work on something meaningful, which creates positive social impact look no further! The business is entering a new period of growth as they expand globally and you'll have the chance to work on their flagship product, which requires a strong background in building highly complex systems. They build for end users as well as travel operators so balancing competing customer needs is essential. You'll lead product strategy, make critical decisions about when to accommodate client-specific needs versus when to maintain platform consistency and scalability. Partner with engineering and design and build the bridge between tech and commercial teams. This is what our ideal candidate looks like: • 6+ years in B2B/SaaS product management found in product / tech led organisations, • We'd also like to see some B2C/consumer facing product experience too, • Strong preference for start up/scale up experience (Preference for Series A/B), • Experience working with global customers and global teams, • Clear strategic experience, partnered with an analytical mindset/background, • Excellent communication skills with an ability to cater to diverse audiences, • An understanding of accessibility standards Msc: This role requires 3 days per week in office in Central London. You must have authorization to work in the UK, no visa sponsorship available.**

FP&A Analyst | Tech-Led Consumer Brand | London / Hybrid Harmonic are proud to be partnering with a well-regarded consumer brand in their search for an ambitious FP&A Analyst to become the "right hand" to an experienced Finance Director with clear progression to the FP&A Manager level. The role is mainly home based with 1 days in office at their London HQ. The Client Our client is a distinctive, retail SME disrupting its industry through original design, strong commercial discipline, and a highly data-driven approach to growth. Operating with a lean team, the business has built a scalable model. This role has been created to strengthen financial planning and commercial decision making as the business enters its next phase of expansion. You'll join a tight-knit team, where finance sits at the forefront of the business. The senior leadership team consists of a high calibre group of entrepreneurs, reframing the industry they operate in. They're a personable team, looking for an energetic and ambitious commercial finance professional, offering excellent benefits and flexible working options. The Role Working closely with the Finance Director, you'll sit at the centre of performance, profitability, and strategic planning. With a complex, inventory-driven operating model, the business places strong emphasis on cash, margins, and data visibility. This creates a great opportunity for an analytically minded finance professional to influence real commercial outcomes from day one. The role offers clear progression as the business continues to scale, with increasing responsibility across planning, automation, and business partnering. They are looking for an ambitious individual, keen to pursue a career in commercial finance. Responsibilities • Own and maintain the three-statement model, ensuring visibility across P&L, Balance Sheet, and Cash Flow, • Finance business partner across C-Suite, Operations, and Data teams, • Manage and refine the rolling cash forecast to support strategic decision making, • Lead the budgeting and reforecasting process, contributing to longer-term strategic and financial planning, • Analyse profitability and trading performance, using scenario modelling and analysis to guide decisions, • Partner with cross-functional teams to identify margin improvement and cost optimisation opportunities, • Deliver monthly variance analysis across key drivers including volume, price, and mix, • Build and improve automated reporting and dashboards to enhance financial visibility and efficiency, • Support evaluation of new initiatives, investments, and growth opportunities through business case analysis, • Proactively identify risks and opportunities, providing actionable insight to support strong commercial What our client needs to see (essential): • 1-3 years of experience in a Junior FP&A or Commercial Analyst role, • Has started ACCA or CIMA studies, with intention of completion, • Advanced Excel skills, • An eagerness to pursue a career in commercial finance and FP&A What we'd like to see (non-essential): • Experience in product-focused sectors (retail, consumer, fashion, ecommerce, FMCG, furniture, food and beverages, stock, hospitality), • Experience in an SME environment, • Exposure to BI tools, AI, and financial automation, • Confident communicator who enjoys working with senior / non-finance stakeholders Location: London / Hybrid (very flexible hybrid working model) Salary: £40,000 - £45,000 + bonus + benefits Start Date: Flexible At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation. Please feel free to share this with any friends or colleagues who may be interested. If the role looks like a brilliant fit, feel free to drop me a note on

About NTT DATA Business Solutions: About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations. Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients. Our clients trust our deep experience and proven approaches - all around the world. Overview The ServiceNow IRM Product Manager is responsible for defining, shaping and leading the delivery of ServiceNow Integrated Risk Management solutions within client environments. The role operates at a senior level within the ServiceNow Practice and is accountable for product direction, stakeholder engagement and value realisation across complex programmes. This role combines product ownership, domain expertise and client advisory responsibilities. The individual is expected to work autonomously, represent the consultancy with credibility at executive level and ensure that ServiceNow IRM solutions align with regulatory obligations, risk frameworks and organisational strategy. Key Responsibilities Product Strategy and Ownership - • Define and maintain the vision, roadmap and value proposition for ServiceNow IRM engagements., • Translate regulatory, risk and compliance requirements into scalable and sustainable platform solutions., • Lead discovery sessions and product workshops to define scope, outcomes and priorities., • Own and prioritise the product backlog based on business value, regulatory exposure and technical feasibility., • Provide subject matter expertise on ServiceNow IRM capabilities and platform evolution. Client Engagement and Advisory - • Act as a senior, client-facing advisor to risk, compliance, audit and technology stakeholders., • Facilitate executive discussions on governance transformation, risk visibility and compliance automation., • Provide strategic guidance on IRM operating models, process design and maturity uplift., • Develop business cases and track value realisation., • Manage scope, expectations and stakeholder alignment in complex delivery environments. Delivery Oversight - • Collaborate with architects and delivery teams to ensure solutions follow ServiceNow best practice and platform standards., • Oversee solution design across areas such as:, • Policy and Compliance Management, • Enterprise and Operational Risk Management, • Control Testing and Continuous Monitoring, • Audit Management, • Third-Party Risk Management, • Regulatory Change Management, • Operational Resilience and Business Continuity Management, • Ensure alignment with platform governance, data model integrity and integration strategy., • Identify and mitigate risks relating to compliance gaps, adoption challenges and technical debt. Governance and Quality - • Establish appropriate product governance structures within client programmes., • Define and monitor KPIs relating to compliance coverage, control effectiveness and automation., • Promote standardised delivery approaches and reusable assets within the consultancy., • Contribute to internal capability development and thought leadership in the IRM domain. Experience and Qualifications: • Significant experience in IRM and wider GRC, including strong hands-on experience with ServiceNow IRM., • Proven experience operating as a Product Manager or Product Owner within enterprise ServiceNow programmes., • Strong understanding of recognised risk and control frameworks such as ISO 27001 & 31000, NIST, COSO, DORA and COBIT and the ability to align ServiceNow IRM solutions to evolving regulatory and industry standards., • Experience operating within regulated environments and managing compliance requirements., • Demonstrated ability to work independently in senior, client-facing roles., • Experience within a consultancy or professional services environment is desirable., • Relevant ServiceNow certifications are advantageous., • Demonstrable experience in Operational Resilience and Business Continuity Management, including scenario testing, impact tolerances, business impact analysis and regulatory resilience requirements where applicable. Core Competencies: • Executive-level communication and stakeholder management, • Strategic thinking combined with practical delivery focus, • Risk-based prioritisation and sound decision-making, • Workshop facilitation and structured requirements definition, • Commercial awareness and outcome-driven mindset, • Ability to operate autonomously with minimal supervision Benefits: Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2024 SAP® Pinnacle Awards and the Top Employer Award 2024, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you. We offer a range of benefits designed to support your well-being, career growth, and work-life balance: • Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively., • Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation., • "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees), • Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones., • Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits., • Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances., • Health and Well-being: Priorities your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc., • Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity., • Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options., • Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.

Senior FP&A Manager £100,000 - £110,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £100,000 - £110,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.