Account Manager - French Speaking
24 days ago
London
About Nintex: At Nintex we are transforming the way people work everywhere. As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go. Working in Sales: For the Nintex sales organization the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious always driven to crush our numbers while having fun. Here youll be a part of a supportive and energetic environment that values your expertise and dedication. Were seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. About the role: As an Account Manager you will play a pivotal role in nurturing and expanding relationships with our valued customers and existing accounts in the mid-market space. You will be responsible for understanding their unique business needs collaborating with our technical teams and ensuring the successful adoption and utilization of our software solutions. You will own the end-to-end sales process farming a base and in partnership with CSM and RMs to drive retention and unearth cross-sell/upsell opportunities Your contribution will be: Account Planning • Build and execute on account plans and sales strategies that align with company objectives for top accounts to drive seamless delivery and account penetration., • Develop and maintain strong long-lasting relationships with assigned customer accounts serving as their trusted advisor and acting as the main point of contact within Nintex., • Nurture and expand relationships to uncover cross-sell/upsell opportunities through driving internal advocacy for Nintex regularly engaging with them to assess their needs and align our solutions with their objectives tracking progress accordingly., • Build and maintain brand presence within assigned accounts and propel consolidation of customer solutions entirely under the Nintex product umbrella., • Stay updated on industry trends competitor offerings market/product dynamics and emerging technologies sharing relevant information with customers answer their questions provide relevant solutions and close competitive deals., • Guide new customers through the implementation process ensuring a smooth transition to our software. Provide training and resources to help them get started to ensure they fully leverage the capabilities of our software., • Working cross-functionally with all Nintex departments to escalate customer issues remove roadblocks communicate customer challenges and provide key feedback to insure we are continuously focusing on improving the customer experience., • Monitor customer satisfaction and take actions to enhance it., • Develop prospect or customer roadmaps during discovery calls to fully understand long-term company objectives conducting in-depth analysis of requirements and challenges., • Develop account growth strategies and execute them to achieve revenue targets., • Proactively monitor customer usage and engagement with our software. Identify trends potential issues and opportunities for upsell or cross-sell., • Monitor contract expiration dates and work on contract renewals and negotiation terms to ensure customer retention., • Utilize strong product knowledge and possess sufficient technical acumen to conduct effective high-level demos before bringing in Sales Engineers connecting prospects business objectives to specific Nintex solutions., • Reporting and Analytics:, • Use Salesforce to document the health of the sales pipeline funnel accurately forecasting the expected revenue., • Keep accurate records of customer interactions and transactions for future reference and analysis., • Bachelors degree in Marketing or Business or a related field is preferred., • Experience in a customer facing direct selling role with the ability to close ideally in a SaaS organization (2-5yrs)., • Fluency in French at a business-professional level., • Proven contributor to a sales team with consistent achievement of sales quotas., • Experience in Microsoft and/or Salesforce environment preferred., • Strong account management and relationship management skills., • Excellent communication negotiation and presentation skills., • Problem-solving abilities and a customer-centric mindset., • Analytical skills to assess customer usage data to derive insights., • Excellent interpersonal skills; A high level of trust and integrity great influencer respected by partners and customers., • Strong attention to detail., • A great sense of teamwork; motivated by helping others and knowledge sharing within the team. Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including • Global Gratitude and Recharge Days, • Flexible paid time off policy, • Employee wellness programs and counseling resources, • Meaningful peer recognition and awards, • Paid parental leave, • Invention/patenting assistance, • Community impact paid volunteer time and opportunities, • Intercultural learning and celebration About Nintex: At Nintex we are transforming the way people work everywhere. As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build. We are committed to fostering a workplace that supports amazing people in doing theirvery best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go. Working in Sales: For the Nintex sales organization the success of our customers and partners is at the center of everything we do. Our dynamic and vibrant team is highly motivated and ambitious always driven to crush our numbers while having fun. Here youll be a part of a supportive and energetic environment that values your expertise and dedication. Were seeking experienced sales professionals that are not only driven to succeed but align with our values and culture. About the role: As an Account Manager you will play a pivotal role in nurturing and expanding relationships with our valued customers and existing accounts in the mid-market space. You will be responsible for understanding their unique business needs collaborating with our technical teams and ensuring the successful adoption and utilization of our software solutions. You will own the end-to-end sales process farming a base and in partnership with CSM and RMs to drive retention and unearth cross-sell/upsell opportunities Your contribution will be: Account Planning • Build and execute on account plans and sales strategies that align with company objectives for top accounts to drive seamless delivery and account penetration., • Develop and maintain strong long-lasting relationships with assigned customer accounts serving as their trusted advisor and acting as the main point of contact within Nintex., • Nurture and expand relationships to uncover cross-sell/upsell opportunities through driving internal advocacy for Nintex regularly engaging with them to assess their needs and align our solutions with their objectives tracking progress accordingly., • Build and maintain brand presence within assigned accounts and propel consolidation of customer solutions entirely under the Nintex product umbrella., • Stay updated on industry trends competitor offerings market/product dynamics and emerging technologies sharing relevant information with customers answer their questions provide relevant solutions and close competitive deals., • Guide new customers through the implementation process ensuring a smooth transition to our software. Provide training and resources to help them get started to ensure they fully leverage the capabilities of our software., • Working cross-functionally with all Nintex departments to escalate customer issues remove roadblocks communicate customer challenges and provide key feedback to insure we are continuously focusing on improving the customer experience., • Monitor customer satisfaction and take actions to enhance it., • Develop prospect or customer roadmaps during discovery calls to fully understand long-term company objectives conducting in-depth analysis of requirements and challenges., • Develop account growth strategies and execute them to achieve revenue targets., • Proactively monitor customer usage and engagement with our software. Identify trends potential issues and opportunities for upsell or cross-sell., • Monitor contract expiration dates and work on contract renewals and negotiation terms to ensure customer retention., • Utilize strong product knowledge and possess sufficient technical acumen to conduct effective high-level demos before bringing in Sales Engineers connecting prospects business objectives to specific Nintex solutions., • Reporting and Analytics:, • Use Salesforce to document the health of the sales pipeline funnel accurately forecasting the expected revenue., • Keep accurate records of customer interactions and transactions for future reference and analysis., • Bachelors degree in Marketing or Business or a related field is preferred., • Experience in a customer facing direct selling role with the ability to close ideally in a SaaS organization (2-5yrs)., • Fluency in French at a business-professional level., • Proven contributor to a sales team with consistent achievement of sales quotas., • Experience in Microsoft and/or Salesforce environment preferred., • Strong account management and relationship management skills., • Excellent communication negotiation and presentation skills., • Problem-solving abilities and a customer-centric mindset., • Analytical skills to assess customer usage data to derive insights., • Excellent interpersonal skills; A high level of trust and integrity great influencer respected by partners and customers., • Strong attention to detail., • A great sense of teamwork; motivated by helping others and knowledge sharing within the team. Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office. While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including • Global Gratitude and Recharge Days, • Flexible paid time off policy, • Employee wellness programs and counseling resources, • Meaningful peer recognition and awards, • Paid parental leave, • Invention/patenting assistance, • Community impact paid volunteer time and opportunities, • Intercultural learning and celebration