Customer experience manager jobs in Belfast - Page 5Create job alerts

Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Drive initiatives to improve overall customer satisfaction and retention.

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

What makes a great Lead Customer Experience manager: A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. What youll be doing: Lead a team of managers to make sure every single one of our customers has a great experience

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Oc

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment — you’ve inspired ot

Previous supervisory experience in a customer-focused environment is essential. You will engage and motivate your team, ensuring excellent customer service across various channels. A leading food retail company in the United Kingdom is seeking a Shift Manager for evenings.

A retail clothing company in Belfast is seeking a Department Manager to lead store operations and a team of managers. This role involves ensuring high standards of customer service, managing stock and merchandising for at least one department, and collaborating with the management team.

A UK supermarket chain is seeking a Customer Service Manager to lead a team focused on exceptional customer service. You will manage a fast-paced environment, ensuring your team delivers outstanding service and responds to customer feedback. Candidates should have experience in team management, exce

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

This part-time role offers up to £28,500 pro-rata, focuses on leading a team, and providing exceptional customer experiences. Ideal candidates will have experience in sales environments and excellent communication skills. Join a company that values its customers and offers career growth in a well-e

A leading retail company in Belfast is seeking a Department Manager to oversee daily operations, lead a team, and maximize sales.

Experience of managing managers, in a fast‑paced, customer‑facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager.

A major fashion retailer in Belfast is seeking an Assistant Manager to support the Store Manager in daily operations. Responsibilities include driving sales performance, ensuring exceptional customer service, and managing team training and development.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance th

We are working with the Customer Service team to onboard a Customer Experience Manager to manage the customer journey from occupation through the two-year post occupation period. Proven experience in a customer-facing management role within the volume housebuilding sector, plus a strong technical un

The Customer Experience Manager will be responsible for ensuring a high standard of support across the company’s customer and retailer network. Our client is seeking a Customer Experience Manager to support the continued growth of the business as it expands its product offering and market presence

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

Operations Manager, Contracts manager, civil, utilities, infrastructure, Belfast. Commercially astute with experience managing budgets and KPIs. As Operations Manager, you will oversee the operational delivery of multiple projects within agreed targets for time, quality, and cost.

Take on General Manager responsibilities and become a CQC Registered Manager if needed. You'll be working alongside Care Home General Managers and Care Home Deputy General Managers to develop and implement action plans that make sure our resident's needs are met. With the support of our Business Man

As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience. This is not just a standing behind the till or filling shelves type of role, we’re looking for someone who will deliver a fir

Provide excellent customer service, assisting customers with product selection and inquiries. Build and maintain strong customer relationships to encourage repeat business. Entertain customers (Weekend potential).

Previous experience of managing teams ideally within a Shared Service Centre environment. Advanced experience using Microsoft Office packages.

You'll help create a welcoming and professional branch environment, ensuring every member receives a positive experience. Provide outstanding face-to-face customer service within the branch. Customer Assistant – Branch Network.

The successful candidate will come from a sales environment work experience ideally in; Homeware, Electronic's, DIY, Telecoms, Jewellery, Footwear, Car Sales or one to one customer service sector. We want to recruit an experienced. Driving customer service standards in your store.

Overview Are you passionate about tourism and love engaging with people? If so, this opportunity is perfect for you! Our client is seeking enthusiastic and customer-focused individuals to join their team as Seasonal Visitor Information Advisors. This role is a fantastic chance to promote tourism and

Production / Operations Manager - Bakery Mid Glamorgan, South Wales Permanent £60,000-£65,000 We are seeking an experienced, hands-on Production / Operations Manager to join a growing bakery operation based in Mid Glamorgan. Key responsibilities include: ·Leading day-to-day ba

Role Purpose As the Skills Contracts Operations Manager, you will be responsible for the end-to-end operational management of adult skills contracts across the UK.

They are now looking for a Restaurant Operations Manager based in the North West area, a great opportunity for a current operations/area manager or a multi-site manager to join a successful expanding company. We are looking for an operations manager who will show, train, coach, motivate, develop peo

As Operations Manager, you'll take ownership of the equity stores across the UK supporting Store Managers to build high-performing teams and deliver the best guest experience. You'll have full P&L accountability and a real input into how the stores run day-to-day, working closely with restau

They are now looking for a Restaurant Operations Manager based in the South East - Essex/Kent area, a great opportunity for a current operations/area manager or a multi-site manager to join a successful expanding company. We are looking for an operations manager who will show, train, coach, motivate

At RBH we believe our people are our biggest assets and understand the value in putting them first.Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in

With the companys long-established strength and success rooted in an unmatched commitment to product quality and exceptional customer service across all channels, Douglas & Grahames future vision is now focused on connected retail, and the creation of a seamless experience for customers engaging wit

We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Serving customers on the trade counter by understanding their specific needs and provid

Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

At Superdrug, our customers and our teams are at the heart of everything we do. As a Sales Assistant at Superdrug, youll be right at the heart of the action—serving customers with a smile, sharing our amazing Star Buys, and making sure everyone leaves feeling great!Youll help keep the store lookin

We want to recruit an experienced Sales Assistant who is hands on, commercial and results driven, combined with an enthusiasm for delivering world class customer service!! The successful candidate will come from a sales environment work experience ideally in; Homeware, Electronic's, DIY, Telecom

Prior experience in a healthcare setting is desirable, but not ess.

Team Leader (Barista Maestro) -Coatbridge Caldeen Rd DT – 37.At Costa Coffee, we’re all about crafting great coffee and memorable moments.As a Team Leader, you’ll bring energy, confidence and support to every shift.We also offer flexible shifts to suit you and the store.More perks:

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? .

PAYE) Duration: ASAP start - end of September Location: Manchester (Anchor Days: 2x monthly - second Thursday of the month and the Thursday following the fourth Tuesday) Your new company A leading North West housing provider committed to delivering high-quality, compliant and customer‑fo

We are supporting a growing, global pharmaceutical manufacturer in the appointment of a Microbiology Manager, who will be responsible for microbiological oversight, team leadership, and ensuring compliance within a GMP-regulated environment.

Our client is currently recruiting experienced warehouse operative for ongoing work in their busy warehouse.

Service Delivery: Drive team performance, meet KPIs, improve productivity and customer experience, and use data to boost results. Customer Engagement & Business Growth: Build relationships, understand customer needs, identify growth opportunities, and contribute to strategy. Deliver exceptional cust

Highly organised and naturally proactive with proven experience in a similar operations manager / office manager role. So, if you’re looking for an Operations Manager or Office Manager role in Belfast where you can take ownership, bring structure, and make a real difference, this could be exactly