Customer experience manager jobs in Maidenhead - Page 2Create job alerts

We?are looking for?a Housing Customer Experience Manager to?develop?and?improve?the way we?interact?with our tenants across Wiltshire. This role is key to improving our customer experience, overseeing all resident interactions and finding new ways to enhance engagem.

As Customer Experience Manager, it will be your strategic and tactical insights and recommendations that result in improvements in customer service, satisfaction and the overall efficiency of our services. As Customer Experience Manager, you’ll co-own quarterly business-wide insights forums and a

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

A leading beauty brand is seeking a Part-time Counter Manager to enhance sales and customer experience in Greater London. As a Counter Manager, you will lead a team, manage sales, and provide exceptional beauty services. Ideal candidates are dynamic, passionate about retail, and bring at least 6 mon

Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. What makes a great customer experience manager. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

We’re hiring a Senior Manager, Digital Customer Success who will drive customer satisfaction and retention by leading success initiatives through digital channels, automation, and data. Partner with Sales, Product, and Support teams to align on customer goals, share insights, and ensure a seamless

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

Working as a Senior Manager in Risk Customer Experience, you will be responsible for shaping and driving the customer excellence strategy within the Credit Risk function. This role ensures that fraud, credit risk and collections processes protect the business from financial risk while delivering a s

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

Extensive understanding of ecommerce customer experience – you hold extensive experience in ecommerce customer experience as both an individual contributor and an accomplished team leader. Guide on‑site customer experience strategy – you’ll identify friction points and shape the end‑to‑e

A leading betting retailer is looking for an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Key responsibilities include managing team performance, ensuring high standards of customer service, and proficiently handling cash management. The ideal candidate will have

A leading recruitment agency is looking for an Assistant Store Manager in Chelsea to support daily store operations, manage a high-performing team, and ensure exemplary standards of customer service and compliance. Candidates should be experienced in retail management, possess strong leadership skil

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. Build teams with strong knowledge of local products and services for timely and cost‑efficient maximization

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Your co

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Youll support and empower CLOs to remain a consistent, trusted point of contact for customers, ensuring customers feel informed, supported, and confident in the service being d

Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything?. You will be a key driver in ensuring proactive customer support and a seamless customer

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager. Experience of managing managers, in a fast-paced, customer-facing environment.

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team. Successful candidates will have leadership skills and retail management exp

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

Responsibilities include leading a team of Customer Experience Coordinators and enhancing customer interactions through proactive service. A well-established veterinary surgery in Waltham Forest is seeking a passionate Customer Experience Manager to lead their team. If you have management experience

As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions.

This role focuses on delivering exceptional customer experiences and leading a talented team. A renowned cosmetics retailer is seeking a Store Manager in Broughton. With a flexible working culture, your leadership will empower your team and ensure that customer service remains at the forefront of ev

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

In this role, you'll be responsible for delivering outstanding customer experiences, achieving key performance indicators, and coaching team members. Applicants should have experience in a dynamic retail environment and a passion for customer service. A leading coffee retailer is seeking an Assistan

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

A community-focused charity in Sidmouth seeks a dynamic Shop Manager to lead its team and enhance customer experiences. Proven retail management experience and leadership skills are essential.

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Waltham Forest on a full time basis! This is a fantastic opportunity to join our friendly, well‑established team, dedicated to consistently wowing our customers by delivering exceptional customer service. We’re lo

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

We are seeking a Client Experience Manager to help our diverse client base get maximum value from our data platform. Background in customer service, hospitality, or teaching.

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Peopl

The ideal candidate will be ambitious, driven, and passionate about excellent customer experience and team development. A leading pub company in London is seeking an Assistant Manager for their new venue, The Falconbrook, located in Battersea.

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

A leading beauty retailer in Greater London is seeking a Flagship Assistant Manager who supports the Store Manager to enhance sales and maintain a high-performing team. Responsibilities include delivering a customer-first approach, maximizing sales through innovative strategies, and ensuring team en

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers. We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction

A retail company in Greater London is looking for an experienced Store Manager to enhance customer experience and lead their team. Required skills include previous management experience in retail or hospitality, strong people management skills, and the ability to motivate and inspire your team.