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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

Key responsibilities in the role of Senior Field Service Team Leader will include: Lead and manage a Field Service team delivering installation, testing and support activities Plan and prioritise engineering support alongside the Project Manager Carry out installation and commissioning in line with

IT Service Desk & Workplace Team Lead. IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk.

Key Responsibilities Embed exceptional customer service across the organisation by supporting and implementing company policies Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery Lead, coach and develop the team, setting clear targets, pe

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. Key skills & experience sought for the role of Senior Field Service Team Leader include:. The ro

A popular restaurant chain in Greater London is seeking an enthusiastic Assistant Manager to motivate and engage the team while delivering excellent customer service. Responsibilities include driving team development and ensuring a great experience for customers in-store and beyond.

A stylish restaurant group in York seeks a passionate Restaurant Manager to lead their dedicated team. Responsibilities include managing the restaurant floor, ensuring superior service, and fostering a love for local, seasonal produce. Enjoy competitive pay, a supportive team environment, and unique

The role requires a minimum of 3 years in a leadership position within fine dining, supporting daily operations while leading a passionate team. Candidates should possess strong guest relations skills and a keen ability to inspire their teams. A leading restaurant group in Greater London is seeking

You will be responsible for leading your team, managing store routines during the absence of the Store Manager, and ensuring exceptional customer service. A leading grocery retailer in Aylesbury is seeking a Deputy Store Manager to oversee daily operations.

A leading footwear retailer in the United Kingdom is seeking a Part Time Team Lead to manage store operations in the absence of higher management. Ideal candidates will possess strong customer service skills and the ability to create a welcoming environment for staff.

This role requires strong leadership skills, the ability to motivate a high-performing team, and a commitment to delivering world-class customer service. A leading pet care retailer in England is seeking an Assistant Store Manager to support the Store Manager and lead a passionate team. The position

A leading betting firm in Waverley is seeking a Shop Manager to enhance customer experience and ensure responsible gambling practices. You will be accountable for shop performance, lead a team, and promote a safe environment. Suitable candidates will have management experience in the betting industr

A vibrant hospitality venue in Greater London is seeking an Assistant Manager to support daily operations and ensure exceptional customer service. Candidates should have a strong background in hospitality, leadership skills, and the ability to thrive in a fast-paced environment.

Act as the main point of engagement with service managers and customer stakeholders. Use reporting and performance data to identify trends and drive service improvements. Forecast resource requirements and work with technical teams to ensure the right skills are in place.

You will oversee club operations, lead a dedicated team, and drive revenue while ensuring excellent customer service. Ideal candidates will possess proven leadership experience in leisure or sport, strong skills in managing budgets, and a talent for inspiring teams. A leading leisure and sports comp

The role involves leading a team, ensuring excellent customer service, and maintaining high operational standards. A leading automotive service provider in the United Kingdom is seeking an experienced Assistant Centre Manager to support daily operations. Candidates should have strong leadership skil

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

The ideal candidate will have a background in leadership and customer service as well as expertise in managed services. This role involves ensuring the team delivers high-quality services while meeting departmental goals. A dynamic technology solutions provider in the East Midlands is seeking a Serv

The role requires strong organisational abilities and a passion for customer service. A major fashion retailer in Greater London is seeking a Department Manager to enhance the customer shopping experience. Responsibilities include maximising store profitability, creating presentations, and leading b

A leading chemicals company in the UK is searching for a technical customer service professional to enhance service quality and drive process improvements. If you are passionate about solving complex challenges within a world-class team, we encourage you to apply.

A leading pharmacy and healthcare retailer in Greater London is seeking a passionate Store Manager to drive success and inspire teams. The role involves leading retail operations, enhancing customer satisfaction, and implementing business strategies for growth. Candidates should have retail manageme

Candidates must have strong communication and leadership skills, and the ability to analyze performance metrics. A leading retail company in Greater London is seeking a Store Manager for Calvin Klein St Pancras.

A sustainability-focused startup is hiring a Customer Support Team Lead in London. This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction. Candidates should have over two years of experience in managing support team

A leading retail company in Greater London is seeking a Team Manager to oversee the daily operations of the store and drive exceptional customer experiences. Ideal candidates will have leadership experience and a background in enhancing team performance. This role involves managing a department, mot

A popular quick-service restaurant chain in Watford is seeking a Shift Manager passionate about hospitality to lead a team and ensure stellar customer experiences.

We are seeking a Senior Field Service Team Lead to head up a Field Service team delivering engineering support and maintenance across the full product lifecycle at customer sites. Lead a team of engineers in installation, commissioning, and ongoing support at customer locations. Apply first‑line l

A leading pizza restaurant chain in the United Kingdom is seeking a management team member to guide and motivate staff, ensuring high standards in quality and service. The ideal candidate will have previous management experience in a customer-facing environment and a proactive approach to achieving

A construction service provider in the United Kingdom is seeking a reliable Team Leader for offloading operations across construction sites. The ideal candidate will have strong leadership and communication skills, along with experience working on construction sites. Responsibilities include supervi

BI24 team delivers consistent service while continuously improving processes and team capability. Support the day-to-day running of the BI24 team by combining hands-on ticket management with active team leadership. Working closely with leadership and cross-functional teams, the role helps maintain a

A local pub group in Greater London is seeking a Floor Supervisor to deliver exceptional customer service and train team members. The role requires building rapport with customers and being a responsible key holder to lead shifts safely. If you have a passion for hospitality and a commitment to your

Your role will involve team development, ensuring high customer service levels, and assisting in daily operations from training to inventory management. A leading retail company is seeking an Assistant Manager to support store operations in Greater London.

A leading recruitment agency in the UK is seeking an IT Service Desk & Workplace Team Lead to enhance their IT team. The role encompasses leading the IT Service Desk, delivering excellent support, and developing staff. Candidates should have over 5 years of IT experience including leadership and a s

You will drive customer service excellence and manage sales while developing your team to achieve greatness. A leading coffee brand in the UK is seeking a Store Manager to lead its Beaumont Leys location. The ideal candidate is a strong leader with previous experience in team management and a passio

A growing B2B SaaS organization is looking for a Customer Success Team Lead to mentor a team of Customer Success Managers. The ideal candidate should have over 4 years of experience in Customer Success or Account Management, along with strong leadership skills. Responsibilities include managing team

We are now recruiting a Health & Wellbeing Coach Team Lead to play a pivotal role in coordinating and delivering our borough-wide Health & Wellbeing Coaching service. As the Health & Wellbeing Coach Team Lead, you will oversee a service that helps Bexley residents, particularly those with long-term

This role is responsible for identifying friction across the customer journey, reducing avoidable contact, and designing simple, intuitive services that enable customers to self‑serve effectively. You’ll combine customer insight, data analysis, and service design to improve journeys across pre��

This full-time role involves delivering exceptional guest experiences while leading a dynamic team. With a focus on service excellence and team culture, candidates should have at least 3 years of people management experience and solid food and beverage knowledge. A leading hospitality brand is seeki

Customer Service Advisor (Patient Liaison Team). Customer‑facing experience in hospitality or retail; phone‑based customer service experience is ideal but not essential. Customer Service Advisor - Patient Liaison.

You will oversee all catering operations, ensuring exceptional food and world-class customer service. A leading catering company in Greater London is looking for an experienced Catering Supervisor.

The ideal candidate should have a strong background in hospitality and customer service, enjoy working as part of a team, and foster a welcoming atmosphere for families. A bustling children's playground and tea shop is seeking a Supervisor / Assistant Manager to lead daily operations at its Batterse

A financial services firm in London is seeking a Team Support Manager to lead a team providing administrative support to Investment Partners and Wealth Managers. This role requires ensuring high-quality service delivery to clients while managing a team of Investment Assistants.

A leading UK supermarket is seeking a Checkout Team Leader to drive service performance and lead a customer-focused team. This role involves creating a positive environment, managing operations at the checkout, and ensuring top-notch service for all customers. Ideal candidates will have experience i

The successful candidate will have a strong focus on customer service and team development, with a track record in retail management. A leading retail fashion chain in Greater London seeks an experienced Store Manager to lead the Enfield store. Responsibilities include driving performance through ef

Essential qualifications include being GOC Registered and having experience in customer service and team leadership. In this role, you will inspire your team in delivering excellent customer service while managing everyday operations. A leading pharmacy and health retailer in Greater London is seeki

A well-known fashion retailer is seeking a People & Service Team Leader to enhance store operations and lead a motivated team in Trafford Centre. The role emphasizes creating a diverse culture focused on exceptional customer service, managing store KPIs, and adapting to a fast-paced environment.

A leading multi-channel retailer is seeking a Retail Supervisor in Greater London to support store operations and enhance customer experience. You will manage team motivation, oversee deliveries, and ensure great service is the core focus.