Customer service team lead jobs in Portsmouth - Page 2Create job alerts

Assistant Manager | Whiteley | Up to £31,000 + Bonus | Fashion Retail Are you an experienced Assistant Manager ready for your next step in retail leadership? We are recruiting a motivated and inspiring Assistant Manager to join a busy fashion retail store in Whiteley. This is a fantastic opportunity to develop your career in a fast paced retail environment, supporting the Store Manager to deliver strong commercial results through sales leadership, team development and exceptional customer service. You will play a key role in driving store performance, leading daily operations and ensuring customers receive an excellent shopping experience. Why join? Salary up to £31,000 + performance related bonus Generous staff discount and uniform allowance Holiday allowance plus long service recognition Monthly store achievement incentives Perkbox benefits including lifestyle and retail discounts Contributions towards dental and eye careYour role as Assistant Manager Lead, support and motivate a retail team through coaching, feedback and daily direction Take ownership of store KPIs and support P&L performance to drive commercial success Support all store operations including stock management, service standards and compliance Maintain high visual merchandising standards to maximise sales and brand presentation Support recruitment, onboarding and ongoing training of team members Act as Store Manager in their absence, taking full accountability for store performance Ensure every customer receives a consistently high level of serviceAbout you Experience as an Assistant Manager, Department Manager or Floor Manager within a busy retail environment Strong leadership skills with the ability to motivate and develop a team Confident working with KPIs and driving commercial performance Strong coaching and people development ability Commercially aware with a good understanding of store operations Passionate about customer service and creating a great in store experience Organised, proactive and confident taking responsibilityIf you are ready to take the next step in your retail career and join a thriving fashion retail environment in Whiteley, apply today with your CV. BBBH36182

Description Due to significant new business opportunities and continued growth, CMS2 is expanding its Project Management team. We are seeking an experienced Project Manager with a proven background in R&D‑led, defence or safety‑critical engineering environments to deliver complex, technology‑driven equipment programmes within a highly regulated industry. This role is best suited to candidates with experience delivering projects where technical complexity, regulatory compliance, and mission‑critical performance are fundamental to success. This is a highly visible role operating at the forefront of advanced maritime defence systems, leading multi‑disciplined teams across the full project lifecycle — from early concept and development, through qualification and production, to life‑in‑service support and, where required, product retirement. You will operate with genuine accountability, influence, and autonomy within a business built on engineering excellence, safety‑critical delivery, and customer trust. You will be accountable for the end‑to‑end delivery of complex technical projects, ensuring time, cost, and quality objectives are achieved while complying with strict regulatory, contractual, and governance requirements. You will lead matrix and integrated project teams, manage senior internal and external stakeholders, and provide clear, data‑driven reporting to customers and senior leadership. Key Responsibilities Deliver complex technical projects using business‑standard PM tools (e.g. Gantt charts, ROI trackers) Lead and coordinate multi‑disciplined matrix project teams Own project financial planning, forecasting, and cost control Produce and present robust project reporting for customers and senior stakeholders Maintain strong commercial control of the contracts, effectively managing scope and change bot internally and with customers. Maintain strong project and contractual baseline control, managing change effectively Deliver projects in line with the CMS2 project lifecycle Promote best practice and actively develop project team capability Track and support the business through project KPIs Manage customer relationships and reporting for assigned projects Drive stakeholder alignment and proactively manage risk, issues, and opportunities Support new business bids within the scope of the Project Management role General Activities Support the Project Management Director with process and tool improvements Provide cover and support for colleagues during peak periods or absence Maintain continuous professional development Act as a professional ambassador for CMS2 at all times Skills, Knowledge and Expertise Essential * Proven experience in Project / Programme Management, ideally within a regulated engineering, defence, or manufacturing environment * Background in engineering, manufacturing, defence, or similar technical industries * Demonstrable track record of delivering projects to time, cost, and quality * Excellent communication skills with the ability to influence and negotiate at all levels * Effective and credible presenter; professional and credible with customers and senior stakeholders * Strong planning capability with high attention to detail and financial management acumen * Solid understanding of full project lifecycle / stage‑gate delivery * Experience managing risk, opportunity, and lessons‑learned processes * Strong working knowledge of Microsoft Project and MS Office * Commercial awareness and business management mindset * Clear commitment to continuous improvement * Experience with recognised PM methodologies (e.g. PRINCE2, APM PMQ, PMP) Desirable * Formal Project Management qualification (APM or similar) * Degree qualified or equivalent relevant experience * Experience of matrix management * ERP / MRP system exposure * Lean manufacturing or business transformation experience * Understanding of governance, planning, and organisational strategy Travel * UK‑based role with occasional UK and overseas travel (Overseas travel not expected to exceed one month) Security * Candidates must have an existing right to live and work in the UK. * Candidates will need to undergo an internal BPSS check prior to gaining site access. * Candidates will also need to either hold a current SC clearance or be willing and eligible to undergo a Security Clearance check (SC level) upon starting their employment with the company. * To gain SC clearance you will normally need at least 5 years’ UK residency. Benefits At CMS2 we believe in rewarding our people and supporting their wellbeing. Alongside our competitive salaries we offer a comprehensive benefits package including, Company Profit Share Scheme, Generous Holiday Allowance, Employee Assistance Programme, 24 Hour access to GP and Mental Health support along with access to hundreds of high street discounts and more. As a business our people are our biggest asset, and we aim to nurture and develop our staff to achieve their full potential

Description: Trainee Mortgage Advisor Do you already have at least CeMAP 1 or an equivalent mortgage advice qualification? Are you seeking the first step into a career within the mortgage sector? Our client, a Financial Services brokerage and forward thinking operation, is seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £28,000 Basic Salary, £2,500 Car Allowance, £50,000 - £60,000+ On Target Earnings Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits... Trainee Mortgage Advisor - So, what is it like to work here? In our clients' words... We work incredibly hard, so don’t be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Trainee Mortgage Advisor - Requirements: You must have use of a vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for a new, exciting and lucrative career as a Trainee Mortgage Advisor? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Store Manager | Amazing Brand | Salary up to £40,000 Zachary Daniels Retail Recruitment is excited to partner with one of the UK's most renowned retail brands to find a passionate and driven Store Manager for a thriving location store who are known for an amazing customer experience. If you're ready to inspire a team, elevate customer experiences, and make an impact in retail, this is the opportunity for you! Why You'll Love This Role: Make a Real Impact: As a Store Manager, you're shaping the success of the store and leaving your mark on the business. Career Growth: This role offers you the potential to fast-track your career with plenty of opportunities for advancement. Be Part of Something Special: Join a brand with a strong customer-first culture and a forward-thinking, innovative approach. Key Responsibilities as our Store Manager: Champion Customer Service: Lead by example to inspire outstanding service and an unforgettable shopping experience. Drive Sales & Performance: Maximize sales and profitability while ensuring smooth day-to-day store operations. Lead & Develop a Team: Motivate, mentor, and coach your team to consistently exceed goals and standards. Set and Maintain Standards: Ensure the store operates at its best with a focus on brand compliance, stock management, and Health & Safety. Market Awareness: Stay ahead of retail trends and competitors to develop strategies that drive success. Achieve KPIs: Set and exceed key performance targets, ensuring your store's success is always top of mind. Are You the Store Manager We're Looking For? Proven Experience: At least 12 months in a managerial role (Store Manager, Assistant Manager, or Department Manager). Leadership Skills: Passionate about leading teams, delivering exceptional customer service, and achieving great results. Commercial Acumen: A strong understanding of driving sales and managing business operations. What's In It For You? Competitive Salary: Up to £40,000 with regular performance reviews. Bonus Structure: Because your hard work should be rewarded! Career Progression: A chance to lead a high-profile store and unlock future opportunities within the business. Dynamic Team: Join a collaborative and creative workplace where innovation is celebrated. Ready to Take the Lead? If you're passionate about retail, ready to lead a team, and eager to take your career to the next level, we want to hear from you! Apply today and join a brand that values innovation, team collaboration, and your potential! BH35779

Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision Master Production Scheduler Fareham Skills: - Degree‑level education in a relevant field - APICS CPIM or commitment to achieve it - Strong ERP/MRP experience - Deep understanding of MPS, CRP, and S&OP - Experience in aerospace/defence/automotive or similar regulated sector - Excellent Excel and analytical capability Your role: Be the heartbeat of production planning at Safran Helicopter Engines UK. We're creating a brand‑new Master Production Scheduler role to bring clarity, control, and long‑term planning discipline to a highly complex aerospace manufacturing environment. With long lead times, multi‑level BOMs, and specialised constrained resources, we need someone who can turn demand signals into a stable, achievable production plan. You'll develop and own the Master Production Schedule, ensuring we deliver to our customers on time and at the highest quality. This is a rare opportunity to build a critical function from the ground up and directly influence delivery performance, cost, and customer satisfaction. We are looking for passionate individuals to join our Production Planning team as a Master Production Scheduler at our Farnham site. At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: • 25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years) - Flexitime with the chance to finish early on Fridays (role dependent) - Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers - 7% company pension contribution from day one - Health Cash Plan after probation - Enhanced family friendly benefits (maternity, paternity), and employee assistance programme - Share purchase scheme after three months' service - Up to 5% annual bonus - Company sick pay - Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more - Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers - Development opportunities through Safran University and internal training - Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation) - Involvement in sustainability, charity, volunteering, and networks including (email address removed), (email address removed), and our Men's Health Network - Plus further opportunities when you join our team

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. The role of Senior Field Service Team Lead will be based from their Dorset office and will span

Bespoke Hotels in England is seeking a Food & Beverage Supervisor to lead and develop the team. You will ensure service and cleanliness standards are maintained while deputising for the Food & Beverage Manager. The ideal candidate will have at least 1 year of experience in a similar role, possess st

This role involves developing strategic customer relationships, ensuring service excellence and operational delivery, and identifying growth opportunities. A leading technology firm is looking for a Customer Success Manager in Greater London. The ideal candidate has substantial account management ex

Halfords is seeking a retail leader in the West Midlands to supervise a team and enhance customer service experiences. The ideal candidate will have experience in team leadership and delivering excellent customer service. Key responsibilities include overseeing day-to-day operations and coaching tea

The Dog and Fox in Greater London seeks a Full-Time Supervisor to lead a dynamic team in a thriving pub environment. Responsibilities include supporting management in daily operations, training staff, ensuring exemplary customer service, and maintaining high standards of cleanliness and compliance.

A leading service provider in Greater London seeks a Customer Service Coordinator to provide exceptional service to clients. Based in Farringdon, the role involves covering customer service duties, ensuring smooth operations, and being the main contact for clients.

A leading automotive services provider seeks a Centre Manager to lead and develop a team in Crewe by Farndon. This role involves ensuring high customer satisfaction and compliance with standards while managing performance indicators. Candidates should have proven leadership experience, excellent com

You will support the Store Manager, ensuring smooth store operations and delivering exceptional customer service. The ideal candidate has retail experience, strong customer service skills, and the ability to work varied hours. Key responsibilities include cash handling, store opening/closing, and me

Little Vegas - East Ham is looking for enthusiastic individuals to provide exceptional customer service in a vibrant casino environment.

Key responsibilities include training staff, driving sales performance, and creating a welcoming environment for both customers and team members.

As a Deputy Manager, you will support the Store Manager in daily operations and lead the team in their absence, ensuring an excellent customer journey and optimizing KPI performance. Ideal candidates should have experience in retail management and a strong focus on customer service.

In this role, you will coordinate team activities to ensure exceptional customer service and maintain store standards. A leading retail company is seeking a Shift Leader in East Devon. Responsibilities include leading shifts, supporting colleagues, and managing store performance.

Harrison Scott Associates is looking for a Customer Service Team Leader to manage a team of Account Managers in the East Midlands. This role involves developing customer relationships, mentoring staff, and ensuring processes are optimized for efficiency. The ideal candidate will demonstrate resilien

The role will have responsibility for assisting the Branch Manager and taking a lead with the day to day operations of the depot sales team in driving sales and developing customer accounts.

A leading retail company in South Kesteven seeks a Shift Supervisor to oversee store operations, ensuring excellent service and team motivation. This is a great opportunity for those looking to make an impact in a leadership role.

A prominent retail chain in Greater London is seeking a Team Leader to support store management and motivate the team. This role requires strong leadership skills and experience in retail customer service. Join our dynamic team and help us achieve our sales targets! #J-18808-Ljbffr.

A major UK supermarket is seeking friendly individuals to join their Market Street and Café team in Carisbrooke. You will prepare and serve high-quality food and ensure a positive customer experience.

You will lead the Regional Service Department, ensuring profit budgets are exceeded and MOT pass rates are high. Motus Commercials is seeking a Service Manager in Frome, UK. The ideal candidate possesses strong leadership and communication skills, alongside a good eye for business opportunities.

The role involves leading a team of skilled engineers, ensuring service standards and customer satisfaction, while working in a highly autonomous environment. Rise Technical Recruitment is seeking a Field Service Team Leader in London offering a salary between £40,000 - £45,000 plus a vehicle and

The role involves ensuring accurate operation of shop tills, maintaining stock, and providing excellent customer service. A leading food supply company in Greater London is seeking an Assistant Manager to support the Shop Manager.

This role involves managing a team to shape performance, drive service excellence, and ensure outstanding customer experiences. The ideal candidate will have proven leadership experience, strong skills in customer service and problem-solving, along with the ability to work with KPIs in a fast-paced

The role involves leading the service team to ensure exceptional customer service and profitability, developing team skills, and managing costs along with stock availability. The ideal candidate should have previous experience in a similar role, possess strong leadership and customer relations skill

In this role, you will ensure seamless service, recruit and inspire a high-performing team, and maintain high standards of dining quality and customer service. A leading gastro pub group in Greater London is seeking an exceptional Assistant General Manager to lead operations at one of their flagship

A leading sports and fashion retailer in Portsmouth is seeking a full-time Floor Manager (Coach) to enhance consumer service and manage the team effectively. The ideal candidate should possess strong retail management skills and a proven track record in customer service. This role involves leading t

The successful candidate will lead and motivate the restaurant team, focusing on delivering exceptional service and creating memorable guest experiences.

The role involves leading and empowering staff to prioritize customer service, ensuring strong availability of products, and building effective relationships with various departments.

This role involves accurately processing stock and providing outstanding customer service. Join NEXT and contribute to our commitment to exceptional service. NEXT is looking for a Stock Team Member in Bedford.

Responsibilities include supervising staff, handling customer inquiries, and ensuring service quality. Join a team committed to excellence and a positive service environment. The ideal candidate must have at least 3 years of experience in a supervisory role, strong leadership skills, and the ability

Ideal candidates will have supervisory experience, strong leadership skills, and a commitment to customer service. Skechers is looking for a Retail Supervisor in Greater London to manage customer satisfaction, daily operations, and motivate the sales team.

The ideal candidate will have at least a year of experience in the quick service restaurant industry and will be able to lead a team to deliver outstanding customer service. SushiDog Ltd is seeking a passionate individual for a leadership role to oversee operations in a fast-paced environment in Gre

KFC - Llantrisant Demipower 2017 is looking for a Restaurant Leader to lead the team and ensure smooth operations. Ideal candidates have experience in team management and the ability to create a positive atmosphere. Benefits include free food and drink on shifts and a 25% staff discount, contributin

ADIDAS is looking for a retail leader in Greater London to inspire and manage a team focused on exceptional customer service. Ideal candidates have over 18 months of experience in retail, with a strong leadership presence and the ability to promote a culture of continuous learning. Responsibilities

A leading builders’ merchants is seeking a Branch Manager in York to lead the team, drive growth, and ensure excellent customer service. The ideal candidate will have proven leadership experience, strong commercial acumen, and the ability to inspire and develop team members.

The role involves overseeing daily station operations, managing staff, and ensuring high levels of customer service while also dealing with train running performance. Candidates should have supervisory experience and a background in customer service. South Western News UK is looking for a Customer S

You will need to inspire the team and deliver exceptional customer service while managing shop operations during the manager's absence. A leading bakery chain in the East Midlands is seeking a Shift Manager to join their team. With competitive pay, colleague discounts, and a supportive culture, this

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operational excellence. Join us in shaping a successful service culture!

The role includes leading the staff in a stylish, food-focused environment, ensuring exceptional customer service, and training team members. Applicants should have a passion for hospitality and experience in customer service. A well-known pub group in Greater London is seeking an enthusiastic Assis

A leading travel recruitment agency is seeking a Head of Sales to enhance the sales team's effectiveness in London. Responsibilities include driving sales performance, managing team operations, and cultivating relationships with partners. The ideal candidate has over 5 years in a senior sales positi

Ideal candidates will have experience in a similar supervisory position and exhibit a strong focus on customer service. In this role, you will ensure high standards of work, supervise staff, and maintain positive team dynamics while complying with health and safety regulations.

The role offers the chance to lead the store team, enhance customer experiences, and maintain high standards. Candidates should have experience in retail leadership, strong communication skills, and a proactive approach to customer service and sales.

Nottingham City Council is seeking a dedicated team leader for its bereavement services. The role requires excellent leadership and organizational skills, along with the ability to communicate effectively with vulnerable citizens. A competitive salary range from £32,597 to £35,412 per annum and th

Lead team briefings to communicate updates, reinforce best practice, and celebrate improvements. Collaborate with Team Leaders, Trainers, QA, and Operations to drive continuous improvement and reduce quality variance. Strong working knowledge of the CCS call handling processes, customer journeys, an