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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

We’re looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world’s top law firms adopt, scale, and succeed with Legora. Customer Success, Account Management, or related experience in a high

Successful candidates will have over 2 years of experience in B2B SaaS Customer Success and a proven track record in managing diverse portfolios. A fast-growing HR-tech scale-up in London is seeking a Customer Success professional to join their team. This role focuses on managing approximately 60 cu

Enterprise Customer Success Manager. Proven experience in Customer Success, Account Management, or similar client‑facing roles within technology, SaaS, or EdTech. Act as a trusted partner to customers, leading onboarding, coordinating delivery activities and ensuring successful adoption of the pla

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

Customer Success, Implementation, Project Coordination, or Customer Support within a software/SaaS environment. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementat

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

Customer Success Manager - SMB - (12-Month FTC). Come join us at the heart of trust! We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London on an initial 1

A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and Europe. The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and g

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Identify and implement customer success projects or progr

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations

As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroe

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization

Customer Success Manager (EMEA) - Field Systems. Join our Field Systems Sales team with a mission to strategically build, retain, and grow our valued customers by showcasing the. Actively foster the success of your assigned book of business through business value conversations,.

Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK.

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience an

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager (Revolut People).

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Partner with customers to identify their strategic goals and co‑create Success Plans with clear success metrics and engagement strategies. Our Customer Success team is c

Customer Success Manager within Fire Protection or similar. Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Provide feedback and insights to internal teams to improve service deliver

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A SaaS company is seeking a Customer Success Manager in Greater London to enhance engagement within the UK construction network.

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

Substantial experience as a Customer Success Manager, with a proven track record of proactively managing customers in complex and fast‑changing environments. Reporting to our Head of Customer Success, the CSM will play a vital role in partnering with our customers throughout their lifecycle. You��

Coordinate the flow of information at customer level in line with Customer Success process across Key Account Directors and Phorum Engagement Managers ensuring that all teams engaging with the customer have access to the right information that enables a consistent and transparent BioPhorum experienc

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Ac

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. The Customer Success Manager (CSM) will work closely with customers across the legal in

We are looking for a Customer Success Manager to join our team to train AI models.

Our customer base is growing faster than ever! We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. Customer Success managing large enterprise customers, preferably for companies in the development tooling space. A history of acting as a customer adv

Customer Success Manager (CSM) for Western Europe. As a Customer Success Manager you will be expected to:. We are currently expanding our Customer Success team, and we’re looking for a new colleague as.

We’re looking for an experienced Senior Manager of Customer Success to lead and scale our European team, focused on our top‑tier markets — France, Germany, and the Netherlands. Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of C

A growing SaaS company in Greater London seeks a Customer Success Manager to support builders and subcontractors. You'll contribute to the improvement of customer success processes. This role involves onboarding, managing customer relationships, and ensuring satisfaction through engagement.

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. As a Customer Success Manager, you will build strong relationships with custo

A growing tech startup is seeking a Customer Success Manager to support customer relationships and drive account success. In this role, you will manage a portfolio of customers and enhance account health, while also focusing on revenue growth and retention.

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Customer Success Manager - FP&A. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

A technology-driven brand protection firm in Greater London is seeking a Senior Customer Success Manager to enhance client relationships and ensure product value. Ideal candidates will have over 3 years in Customer Success within the SaaS space, fluent in both French and English, and possess strong

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Senior Customer Success Manager. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent managemen

Customer Success, Account Management, or a related role within a B2B cyber/OT environment (preferably SaaS or technical product). Own customer happiness and retention, serving as the primary point of contact for top‑tier customers. Track achievement of customer objectives and identify opportunitie

A London Tech Company is seeking a Graduate Customer Success Manager to build strong relationships with customers, ensuring they achieve desired outcomes with the company’s products.

As part of our continuing success in the UK, we are seeking a driven Customer Success Manager to strengthen our customer focus within our most crucial and fast‑growing accounts. Translate customer business challenges for internal technical and product teams to guide new features. Create and delive