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Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). Keep customers engaged, using the product properly, and seeing value.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Drive customer onboarding, ensuring smooth implementation and successful integration of the platform.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

Customer Success Manager (SaaS / Publishing)Ashford (Hybrid 2 days in office)£40k - £45k + commissionDo you enjoy building long-term client relationship

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

We are seeking a proactive and mission-focused Customer Success Manager to join our growing team. They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. Experience with customer success platforms and CRM too

A leading cyber resilience solution provider in the UK seeks a Senior Customer Success Manager to join their Customer Experience team. The ideal candidate has experience in customer success within a SaaS environment, exceptional communication skills, and a consultative approach towards customer enga

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations tea

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. Beyond traditional customer success, you'll drive innovation in how we leverage AI and automation to deliver exceptional support at scale, setting the gold standard for AI‑enabled customer s

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. Our team not only manages relationships an

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

Has 3+ years in B2B SaaS Customer Success at a high-growth startup. You go to extreme lengths to deliver an exceptional customer experience. You’ll own a portfolio of Anima customers end to end.

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable bu

Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone who builds lasting relationships and thrives in a commercially focused environment. Build and maintain Success Plans for accounts, including objectives, success metrics, risks and milestones. Customer Su

This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted advisor relationships. A security solutions company is seeking a Customer Success Manager to guide clients through their security and comp

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field. The role requires strong customer r

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. Prior experience as a Customer Success Manager. Customer Success Manager (Enterprise) (Fluent in Italian)

Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach. Executive Membership Sales Manager.

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

A growing tech company in London is seeking a Customer Success Manager to manage over 50 accounts and enhance customer engagement through effective onboarding and campaign optimization. Strong communication skills are essential, along with a proactive mindset to build processes that foster customer

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. This

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall account relationship, with a focus on client satisfaction. The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide e

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. Dialpad’s Customer Success team plays an essential role in assisti

Develop and document advanced, cross‑functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer. Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure b

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. Customer Success, Account Management, Business Development, etc. At 11x, we call this a Full Stack CSM—

A leading recruitment marketing platform in the United Kingdom seeks a Customer Success Manager to oversee onboarding, cultivate client relationships, and enhance customer retention strategies.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Deliver seamless onboarding experiences, ensuring clients are set up for success. Someone who is empathic, listens and understands the customer’s needs through strong relationship

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

Ever run a restaurant and think “this system could work better if someone actually understood how we operate”? At Harri, we build workforce technology for hospitality teams - and we’re growing our UK Customer Success team. Have experience as a Restaurant Manager / Assistant Manager. Are custom

Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Build and execute structured Success Plans aligned to customer KPIs. Deliver training and enablement to ensure customers achieve measurable outcomes.

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Join a high-growth AI company redefin

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.