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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. You will have a big hand in everything we do from expanding our post‑sales customer jour

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Own a portfolio of ~20–30 mid‑market and enterprise retail/ecommerce customers.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. To orchestrate internal

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

The candidate will be responsible for facilitating integrations, reporting, and enhancing customer satisfaction in a fast-paced, innovative environment. A cybersecurity software company is seeking a strategic advisor to manage customer onboarding and drive application security adoption.

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Identify customers with deployment risk and partner with an Account Manager to build and imp

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Being the voice of the customer.

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. About the Customer Success team. Manager interview with the Hiring Manager to explore your experience in more depth.

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. Customer Success, Account Management, or related role in a B2B cyber/OT environment, preferably with a SaaS or technical product. You will be the primary point of contact fo

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. Customer Success, Account

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. The successful candidate will have 5-8 years of experience in customer success management and a demonstrated ability to lead and mentor teams. A leading sustainability solut

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. You will serve as the primary point of contact for certain groups of customers, advocati

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, dev

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

The Customer Success Manager is a crucial ambassador for our clients. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. You will be responsible for stakeholder engagement, service management, and improving customer satisfaction. The role requires a minimum of 5 years in cus

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has a

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You care about deli

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. Customer‑obsessed mindset and strong appreciation for the entire customer journey. Identify and implement customer success projects or programs that in

Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services customer base and ensuring a long‑term high level of satisfaction with solution delivery. The Customer Success Manager serves as the key point of contact for S-RM’

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Use data to segment customers based on their product usage and fi

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customer Success Account Manager, Disclosure Services. The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. The Disclosure team plays a critical role in ensuring dis

Strategic Customer Success Manager, Enterprise. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in th

We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, and champion outcomes that influence growth, retention, and overall success of our Enterprise business. Our Customer Success team works with high‑impact Enterprise customer