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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

Customer Success Manager, Account Manager, or similar role. At Affinity, we’re passionate about our customer's success and looking for strategic, results-driven CSMs. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients.

We are currently seeking a Junior Customer Success Manager in the UK to join our team and collaborate on nation‑wide initiatives in Health Data. Support Customer Success Managers in managing relationships with life sciences and healthcare clients using Real World Evidence solutions. Motivated to g

We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK team to fully manage our mid-market business customers. Our success is defined by our customers success. You will work to help refine and improve our customer success processes and pl

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. The ideal candidate has 1-2 years of experience in customer success, strong organizational skills, and familiarity with Salesforce. In this role, you will cement relati

Get notified about new Customer Success Manager jobs in London Area, United Kingdom. As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tang

Develop and proactively maintain Customer Success Plans, tracking the customer’s key objectives, success metrics and driving value realization. The book size will range from 20‑30 accounts where you will develop and execute strategic account plans focused on expansion, deliver business reviews,

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quar

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. We are seeking a proactive

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

Understand customers’ business objectives, KPIs, and success metrics to develop success plans that drive engagement, product adoption, retention, and growth. Customer Success & Digital Enablement Manager (XRS). We’re seeking a versatile Customer Success Manager who can drive our vision to empowe

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

As a Graduate Customer Success Manager, you will be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using our product or service. Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid). Your role combi

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

Possesses 3-5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Join as an early Customer Success hire to build best-in-class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and training

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. B2B customer success, account management or a related role, ideally in financial services, banking or fintech.

A leading global financial platform is seeking a Customer Success Manager to foster customer relationships, promote product utilization, and drive growth through engagement. The ideal candidate will bring over 2 years of experience in account management or customer support, coupled with strong commu

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Drive

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask

The Customer Success Manager (CSM) will be UK-based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role manages strategic customer relationships with a strong commercial

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seam

Customer Success Manager/Account Manager - (Mid-Market Customers). In this role, you will be responsible for customer retention for our UK‑based customers and will act as a trusted advisor, developing long‑term relationships and success plans for customers, ensuring that the maximum value is der

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

Customer Success Manager page is loaded## Customer Success Managerlocations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101165Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Job

Develop success plans aligned with customer objectives. Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Serve as the voice of the customer internally, influencing product roadmap and service improvements.

Customer Success Managers (CSM) develop trust with their assigned customers and provide them with the best possible experience navigating Canonical’s offerings. Enterprise Customer Success Manager. Serve as a customer advocate internally and influence Canonical product roadmaps, websites, document

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

A technology company based in Greater London is looking for a Customer Success Manager to manage relationships with elite clients. The ideal candidate should have over 3 years of experience in customer success or account management, and possess strong skills in client engagement and consultative sel

We are looking for a Customer Success Manager who has experience doing this role (3-5 years), managing SaaS customers to maximise renewals. This is a hybrid customer success and insights role. Work directly with a managing director who has built 2 previous SaaS businesses, and find out exactly how t

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experienced Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as they continue to scale their

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager responsible for managing customer accounts, resolving issues, and championing customer-centric solutions to enhance relationships and boost retention. The ideal candidate should possess over 4 years of experienc

Customer Success & Renewals Manager, Mid-Market, EMEA. With 700+ customers in 58+ countries, strong product‑market fit, and world‑class investor support, we’re scaling fast and defining a new category in real time. We stay close to our customers — from leadership to engineers — and work to

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

Scaled Customer Success Manager. Previous experience as a Customer Success Manager is a major plus. Identify growth opportunities and collaborate with Account Managers to expand customer accounts.

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. The mission of the Flagship Customer Success Manager is to protect and grow Magn