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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes, including projects such

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Own a portfolio of ~20–30 mid‑market and enterprise retail/ecommerce customers.

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

To take ownership of customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation. To proactively set up processes and governance structures with customers that help embed SAM4 into their daily operations. Follow all health and safety regulations set by our cust

Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and company. Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible

A cybersecurity software company is seeking a strategic advisor to manage customer onboarding and drive application security adoption. The candidate will be responsible for facilitating integrations, reporting, and enhancing customer satisfaction in a fast-paced, innovative environment.

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Proven track record of meeting or exceeding sales targets or customer success goals. Identif

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. The role is a 100% post-sale position working with onboarding, product, and sales teams to deliver seamless experiences, resolve issues proactively, and champion customer needs internally.

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Skills assessment with the Customer Success team presenting a QBR (ideally in person). About the Customer Success team.

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1‑2 years de

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. Customer Success, Account Management, or related role in a B2B cyber/OT environment, preferably with a SaaS or technical product. You will be the primary point of contact fo

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Collect and transmit regular feedback from our customers to enable our internal teams to continually improve.

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Provide ongoing product enablement for customers across product catalogue.

A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies. The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce.

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. A leading sustainability solutions provider in Greater London seeks a Manager of Customer Success fluent in German. The successful candidate will have 5-8 years of experienc

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. We’re looking for a Cus

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Experience in account management, project management, and expertise in customer success plans are essential, as is a proven track re

A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. This position involves managing customer relationships, ensur

The Customer Success Manager is a crucial ambassador for our clients. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. About the Customer S

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A healthcare technology company is seeking a Customer Success Manager to enhance customer relationships and ensure successful onboarding.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

We're looking for additional Customer Success Managers to play a key role in ensuring customers not only achieve success with our products, but also derive maximum value from them. Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre-existing matter that has a

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. Directly manage and develop a team of 5‑8 Customer Success Managers supporting stra

A leading healthcare technology firm is seeking a Customer Success Manager to remotely manage UK customers while requiring in-office attendance one day a week. The role focuses on driving revenue growth and ensuring customer satisfaction through high-quality onboarding and support.

Work as a projcct manager alongside the customer and internal teams to establish an onboarding plan and define success criteria for new customers. Experience with executing and tracking results tied to customer escalations, customer renewals, and customer expansion opportunities. You know how to man

A fintech company in Greater London seeks a Customer Success Manager to drive adoption and enhance customer experiences.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer-centric mindset and are motivated to ensure customers feel supported, valued and are set up

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

Experience working with customers and the entire customer lifecycle as a CSM, ideally from the ocean freight, supply chain, or logistics industry. You create exceptional experiences for customers, ensuring they remain engaged and successfully use Xeneta’s services. Customer‑obsessed mindset and

The Customer Success Manager serves as the key point of contact for S-RM’s corporate customers utilising S-RM's Polus suite of managed cyber services solutions. Ultimately, the Customer Success Manager is responsible for maintaining and growing the revenue from S-RM’s Polus managed services cust

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio's retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. With technical fluency and deep empathy, we guide teams through c

Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

The Account Manager is responsible for directly servicing and ensuring the success of a portfolio of Reporter Services members and other customers benefitting from disclosure services (e. Customer Success Account Manager, Disclosure Services. This role involves ensuring customer satisfaction through

At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Strategic Customer Succ

We’re looking for a Customer Success Manager who will partner with strategic accounts to drive adoption, uncover use cases, and champion outcomes that influence growth, retention, and overall success of our Enterprise business. Our Customer Success team works with high‑impact Enterprise customer