Customer success jobs in Plymouth - Page 12Create job alerts

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Customer Success Manager in the United Kingdom. This role requires expertise in customer value management and program oversight to enhance customer satisfaction and retention. Candidates should have 6-12 years of experience in customer-facing roles and a Bachelor's Degree.

A leading technology recruitment firm seeks a Customer Success leader in Greater London to scale their team and optimize client relationships. The role involves owning the customer lifecycle, building structured processes, and leading a high-performing team.

Lead, coach and grow a high‑performing Customer Success team, creating a positive and accountable culture. Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment. Head of Customer Success at Hyper Growth eCommerce SaaS.

Understand customers’ business objectives, challenges, and industry-specific needs to drive success. An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry tr

A fast-growing SaaS company in London is looking for a Head of Customer Success to manage the entire customer lifecycle and lead a high-performing team. The ideal candidate will have proven experience in customer success leadership within a tech environment and possess a strong track record in manag

Senior Manager Customer Success – UK & Ireland. As we expand our portfolio with new software and AI solutions for hospitals in the UK and Ireland, we are looking for an experienced Customer Success Manager Lead to manage key client relationships and oversee strategic accounts and projects. Strong

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth.

A leading identity solutions provider in London is seeking a Senior Manager to lead their Customer Success team. The ideal candidate will possess over 8 years in Customer Success Management and at least 4 years of people management experience. This role involves strategic leadership, operational exc

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Drive customer-specific roadmaps in collaboration with Sales, Engineering, Partners, and Customer Success Architects. Develop and execute customer success plans that align with customers’ business priorit

A dynamic HR solutions provider based in Greater London is seeking a Lead / Head of Customer Success & Support. In this role, you'll mentor a high-performing team and influence company strategy while driving customer retention and support initiatives.

Deep experience leading Customer Success, Account Management or Customer Revenue functions in a SaaS or subscription-led business. The customer base spans several thousand accounts, from major enterprise customers to long-tail segments, and the function now requires a complete overhaul. Rebuilding t

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Proven track record of success in Customer Success and Account Management. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus o

Candidates should have deep experience in Customer Success or Account Management within a SaaS business and a proven track record of leading change across complex organizations. A global SaaS organisation is looking for a senior leader to oversee a complete overhaul of their customer management func

As the first dedicated public markets hire in Ledgy’s Customer Success team, your job will be to own relationships with Ledgy’s existing public customers and play a key role in building out the processes that will scale Ledgy's public markets business. Scale Ledgy's public markets function by bu

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage the Customer Success and Deployment teams to ensure client work is delivered on time, but most importantly, is generating tremendous value, and that this value is articulated clearly

Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. Keep an Obsessive Customer Focus - our customers’ satisfaction is our obsession, and we will stop at nothing to make their experience sim

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

A leading SaaS company in the United Kingdom is seeking a seasoned professional with over 12 years of experience in Customer Success and Professional Services.

A leading data center solutions firm in Greater London is seeking a Senior Customer Success Manager to lead the delivery of operational service excellence for high-value global customers. The role involves vigorous customer engagement and advocacy, overseeing service delivery, and managing risks and

Previous experience in a customer success/technical account management/relationship type role while managing customers. The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude’s customers. Use Gainsight and leverage customer da

Experience successfully managing customer engagements to completion and customer satisfaction. At Algolia, we are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Drive and nurture post go‑live customers by increasi

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

We’re seeking a Senior Customer Success Manager to join our award‑winning team of strategic retail marketing experts who empower our clients to harness Ometria’s Customer Data and Experience Platform to deliver amazing customer experiences. You’ll play a pivotal role in delivering value and

Currently expanding our Customer Success team, we’re looking for a new colleague as Senior Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, dat

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A leading AI company is looking for an Engagement Manager to join their team in the United Kingdom.The role involves working with various companies to design and implement solutions aimed at improving learning experiences.Ideal candidates are passionate about business development and possess a stron

Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. Build structure, processes, KPIs and playbooks that bring clarity

You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey. Customer Success Manager (CSM)

A dynamic customer engagement company in North West London is seeking enthusiastic individuals to join their team. The role involves engaging customers face-to-face, representing partner brands, and fostering relationships. This is a full‑time, in‑person position, perfect for those looking to de

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

A dynamic customer engagement company in North West London is looking for enthusiastic individuals to join their team in a full-time role. This position involves engaging customers face-to-face, representing partner brands, and building relationships. The company offers a supportive environment with

A leading background screening services provider in the United Kingdom is seeking a Head of Customer Success to lead their customer success team. The ideal candidate should have strong experience in customer relationship management and a proven track record in implementing successful customer succes

A leading tech platform in the education sector is seeking a Senior Customer Success Manager to ensure that education partners achieve their goals and maintain healthy partnerships. The ideal candidate will have over 5 years of experience in Customer Success, particularly in SaaS, and bring strong c

A leading motor dealer group in Torbay is seeking a Senior Parts Advisor to assist customers, identify the correct parts, and maximize sales opportunities.

A leading technology firm is seeking a Solutions Engineer to build relationships and guide customers through their implementation journey. This role requires 2+ years of experience in a customer-facing technical position supporting SaaS solutions. Key responsibilities include managing customer journ

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Turn customer insights into recommendations that improve pro

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients. At least 2+ years experience in an Account Management or Customer Success Manager role. The Senior Enterprise Customer Success Manager will be responsible for dev

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

Lead / Head of Customer Success & Support. Lead, mentor, and grow a high-performing team across Customer Success and Support (currently 3 team members with plans to grow), embedding strategic thinking and operational excellence across everything we do. Systematically leverage customer data and insig

Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall customer experience. Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform

A leading technology company in Greater London is seeking a Senior Customer Success Manager. This role focuses on ensuring customers achieve success with LinkedIn Learning Solutions. Candidates should have a minimum of 5 years of experience in customer success or related areas.

Execute the Customer Success strategy for the EMEA region, ensuring alignment with global business objectives. Manage and oversee a complex portfolio of projects across diverse utility clients, providing senior-level guidance to your team of Customer Success and Deployment staff. We’re excited to

This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have a solid technical background, excellent communication skills, and experience in managing customer expectations. This position offers

Provides guidance to global teams on customer‑specific operational requirements and success criteria, supported by detailed Customer Playbooks. As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end delivery of operational service excellence for s