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Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success role within a fast-paced SaaS environment. Play a pivotal role in refining customer success processes as the business scales.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hundreds of customers. You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer

This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training.

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

A leading CRM provider is seeking a Customer Success Manager in Greater London to cultivate relationships and help customers maximize their Salesforce investment. The role requires 7+ years of experience in technical customer success or a related SaaS environment, as well as exceptional communicatio

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. Customer Success, Account Management, Support, or similar customer��

A leading cryptocurrency trading platform is looking for a Customer Success Specialist who is bilingual in English and Chinese. Ideal candidates should have over 2 years of experience in customer support within crypto or fintech, strong problem-solving skills, and a detail-oriented approach.

Experience in a commercially focused Customer Success, Account Management, Sales, or Partnerships role, ideally within a SaaS, HR tech, L&D, or people-focused product or service. As a Customer Success Manager, you will own commercial outcomes and value delivery for a portfolio of medium-sized enterp

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

A leading healthcare AI company is seeking a Customer Success Manager to drive client engagement and ensure effective adoption of its innovative AI products.

This is a unique opportunity offering exposure to managing both indirect partner and direct customer relationships with a career path to becoming a Customer Success Manager. The team will integrate themselves within their customers’ organisation as a trusted advisor embedded in the customer’s da

A leading workflow orchestration platform in the UK seeks a Customer Success Manager to foster client relationships and drive retention. Ideal for those with a strong customer success background and soft skills.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. SaaS customer success, working with Fortune 100 companies and their executives. London, England – reports to Director of Delivery of Customer Success.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value – leading to retention of existing client relationships and revenues at scale. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar

Customer Success Manager (Paid Search, PPC, Google Ads). Customer Success Manager (Paid Search, PPC, Google Ads). Stephanie Richardson, Senior Manager of Customer Success.

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers achieve their business goals and outcomes on the Salesforce platform by:* Coordinating the completion of the Signature Success cat

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Experience building programs in addition to having strong custo

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. You will have a strong understanding of customers’ business and technical objectives and success criteria and the ability to identify and articulate how Delinea supports achievement of customer

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

As Customer Success Manager, this role centres on building and maintaining long-term client relationships. Customer Success Manager Package. Get notified about new Customer Success Manager jobs in.

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. We are seeking a customer facing, focussed and analytical Customer Success Manager. Customer‑obsessed: acts as the voice of the customer internally, advocate

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

Minimum of 7 years of experience in customer success, account management, or a related role, preferably within the sports and media industry. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. This role focuses on managing

Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Customer Success experience in B2B SaaS, ideally in cybersecurity, GRC, or risk. If yo

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. We're tackling real problems for our customers today, so we need to move quickly. We help our customers design and iterate on their pricing and re

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

Founded by experienced entrepreneurs and engineers in 2016, Pismo is a technology company that provides a comprehensive processing platform for banking, card issuing and financial market infrastructure and helps customers innovate and build the next generation of banking and payment solutions. We ar

A leading service commerce platform is looking for a Customer Success Team Lead to manage a UK-based team. This remote position focuses on enhancing customer retention, increasing adoption of payment products, and optimizing onboarding experiences. The ideal candidate should have strong leadership s

We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. Understan