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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of com

This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real, me.

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Guide potential customers through a 30-day trial of the product.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. You’ll work closely with our existing customer-facing team, sharing what you learn and collaborating on ways to impro

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. They’ll admit to being behind the curve on optimal customer centricity, so you’ll have real autonomy and authority to come in, ideate, execute and own the transformation!. Experience designing

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Previous experience in a customer success, software training, consultancy, presales, customer experience position. They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Requirement: Customer Success Manager.

Strong communication and influencing skills when working with vendors and colleagues to ensure a cohesive & collaborative approach to the successful delivery of all projects. Drive Successful Vendor Relationship Outcomes. Driving success, engagement scores, and feedback through exemplary account man

CES Customer Success Manager - Aerospace & Defence. Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning. Experience in account growth and expansion, including successful renewals and up/cross-sells.

Customer Success Manager / Client Account Manager (Financial Services). At DXC Technology, we believe strong connections and community are key to our success.

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Senior Customer Success Manager, based in East Midlands area. Experience driving innovation in service delivery for public sector clients or significant commercial Customers. At DXC Technology, we believe strong connections and community are key to our success.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Customer Success Manager_December 2025 Leadership and Knowledge Sharing. The Client Success Manager (Lead Analyst) plays a pivotal role in ensuring clients realise maximum value from the StarCompliance platform. Client Success, Account Management, Compliance Technology, or related roles.

A fast-scaling tech company in Greater London is seeking a Customer Success Manager to oversee customer journeys from onboarding to renewal. The ideal candidate will have over 2 years of experience in customer success or account management and possess excellent communication and organisational skill

A global technology firm in London is seeking a Customer Success Manager who will work with enterprise clients to maximize product adoption and satisfaction. Ideal candidates should have over 4 years of experience in customer advocacy or related fields and be proficient with CRM software.

A leading e-learning solutions provider in Greater London seeks a Customer Success Manager to enhance customer relationships and drive retention. Ideal candidates will have experience in customer success, strong communication skills, and technical knowledge of enterprise software. This role involves

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Drive product adoption, customer satisfaction, and overall influence on customer

This role focuses on building relationships with customers, managing their inquiries, and ensuring a best-in-class service. Candidates should bring proven customer service experience and strong communication skills, while having the drive to continuously improve processes. The company offers a flexi

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This pivotal role will oversee the performance and scalability of the Customer Success function, leading teams to deliver high-quality customer experiences and drive sustainable growth. A leading global mobility platform in London is looking for a Head of Customer Success. Candidates should have a m

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

A leading AI technology company in Greater London seeks a Customer Success Manager. This role involves cultivating customer relationships, promoting product adoption, and working with senior stakeholders to ensure success. Ideal candidates will have 4+ years in customer success, a strong understandi

A leading materials manufacturer in the UK is looking for a customer relationship coordinator to manage sales conditions, prepare quotes, and maintain customer communication. The role involves ensuring customer satisfaction by managing order data, following up on quotes, and providing technical supp

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Serve as the voice of the customer and provide internal feedback on how we can better ser

We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe’s fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. As a Customer Success Manager

A leading company in security automation is seeking a Customer Success Manager in the UK to enhance customer experience and retention. The ideal candidate will have over 5 years in B2B software roles, focusing on managing large enterprise customers.

A leading analytics company in Greater London is seeking a Customer Success Manager to maximize customer engagement and retention through strategic account management.

After a successful 12 months for Customer Success, 9fin is rapidly expanding this function as it is a critical extension of our Account Management organisation. Customer Success, Account Management or related leadership experience in Capital Markets, Enterprise B2B SaaS or Financial Data. As we scal

Senior Strategic Customer Success Manager. Senior Strategic Accounts Customer Success Manager. Proven success managing and growing large, global enterprise accounts in complex environments.

This is a hybrid role involving work across Unilabs sites, customer locations, industry events, and remote working. Strong customer‑centric mindset with a proactive and results‑driven approach.

We believe in a customer-led product approach, collaborating seamlessly with our Product team to uncover, understand and address the unique needs / challenges of each customer. Ample experience in Customer Success, Account Management. Our Customer Success organization is at the heart of incident.

The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributors to C‑suite executives, and leverage appropriate resources inside across QAD functions to maintain overall customer health. The Senior Customer Service Manager (CSM) role at

You will manage a team of Customer Success Managers, driving customer retention and expansion in the Enterprise and Mid-Market segments. The ideal candidate has over 8 years of experience in Customer Success and proven leadership skills across European markets. This role offers an exciting opportuni

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

A leading technology company is seeking a Customer Success Manager to effectively drive customer value and reduce churn. The ideal candidate has experience in customer-facing roles, strong communication skills, and a passion for customer success. You will manage a portfolio of Corporate and Enterpri

A climate technology firm in London seeks a Lead Customer Success Manager to develop global strategy and manage strategic enterprise relationships. Ideal candidates should have 6+ years of experience with enterprise customers and familiarity with the carbon markets.

Our Customer Success team follows the mission to maximize customer value in our everyday business. As part of the International Customer Success Team, you enable our customers to maximize their product experience by driving product adoption and growth opportunities at scale. Customer Prioritization:

A leading financial services firm, based in Greater London, is seeking a Customer Success Manager to lead customer engagement initiatives and drive product adoption.

A leading advertising technology firm in Greater London is seeking a Customer Success Manager to oversee global customers and drive satisfaction. This role involves managing accounts on platforms like DV360 and TikTok, ensuring successful client outcomes, and enhancing operational efficiency.

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

You are excited by the startup environment; you want to contribute to fine‑tuning the structure and process to scale the customer success team. At Affinity, we're passionate about our customer's success and looking for strategic, results-driven CSMs. Serve as a Customer Advocate: build a strategy