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Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Customer Success Delivery Manager. This role sits across the full customer lifecycle, from early engagement and solution design through delivery and o.

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. Doing this enables merchants and customers to capture imme

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-speci

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. Join us to foster impactful customer connections and drive satisfaction. This role involves account management, coordination with sales, and providing tech

High-ownership opportunity to help shape and build the Customer Success function from the ground up at an early-stage company. Experience in Customer Success or Account Management handling complex B2B SaaS products, ideally within regulated sectors. You will take end-to-end ownership of customer out

Customer‑Focused : Proven success in customer success management, technical account management, or project delivery. Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies. You’ll shape the customer journey from first engagement through long-te

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A modern HR platform company in Greater London seeks an experienced Customer Success Manager to manage a portfolio of enterprise accounts. This role involves developing customer success plans, leading executive reviews, and driving platform adoption. The ideal candidate will have 3-5 years in Custom

We’re looking for a curious, people‑first Customer Success Manager to join our London team. Customer Success or Account Management role in a SaaS company. If you have experience in SaaS customer success or account management and are eager to grow in a high‑impact, collaborative environment, th

After a successful 12 months for Customer Success, 9fin is rapidly expanding this function as it is a critical extension of our Account Management organisation. As we scale globally, we are introducing a Customer Success Director to lead this growth, build a world-class global CS framework, and ensu

Reporting to the Customer Success Team Lead – you are energetic, driven, and care deeply about the success of our customers. Customer‑facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B S

The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. In this role, you’ll be resp

Devise customized success plans based on customers’ goals and challenges, holding customers accountable for driving action. Customer Success Professionals (CSMs). Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders.

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Identify growth opportunities and collaborate with Account Managers to expand customer accountsEncourage and support satisfied customers to become advocate

Customer Success Manager (CSM) to join us. Experience in Clinical Applications, Customer Success and/or Sales within healthcare, ideally with exposure to medical imaging or health tech solutions. Build and execute outcome focused customer success plans that track progress against agreed OKRs.

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A dynamic tech company in Greater London is seeking a Customer Success Manager to enhance client relationships and drive engagement. Responsibilities include managing client portfolios, monitoring satisfaction, and collaborating across teams to ensure success. Join us and contribute to our team's gr

Responsibilities:*** Building & Fostering Strong Relationships – Be the strategic and technical interface between the customer and internal departments by developing deep relationship with customers, sponsors, and key stakeholders by increasing adoption, ensuring retention, and long-term success*

Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management. Principal Customer Success Manager - Luxury Fashion. With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI.

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you�

Customer Success Manager, Startups. Serve as a key advisor to a broad range of customers across different industries, roles.

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

Customer Success for a B2B SaaS Product. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands. Customer Service, Strategy/Planning, and Consulting.

Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Success Manager. Customer Success Manager at Insurt

A leading fintech solutions provider in Greater London is seeking a strategic leader for Client Success to drive product adoption and exceptional client satisfaction.

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. The ideal candidate will have a technical background and at least 3 years of customer-facing experience, demonstrating exceptional communication

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Experience working with customer success and/or client engagement tools. Customer Success M

As a Customer Success Manager at Orbital, you’ll own the end-to-end success of a portfolio of customers - ensuring they achieve clear, measurable value from our products and become long-term advocates. Customer Success, Account Management, or a similar customer-facing role in B2B SaaS. This role i

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Highly organised – you’ll be juggling multiple ongoing projects week in, week out with paying customers; accuracy and punct

A fast-growing fintech company is seeking a Customer Success Director to lead and scale global customer success initiatives. In this strategic role, you will define the customer success strategy, build high-performing teams, and implement key performance indicators. The ideal candidate will have ove

Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. Vacancy for Digital Preservation Specialist, Customer Success at Artefactual. However, the primary focus is on delivering value to enterprise-level customers within the limits of the associated services they have purchased

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c