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In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. All bugs, UX suggestions and feature requests from our customers will need to be communicated to the product team for prioritisation a

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Strong communication and influencing skills when working with vendors and colleagues to ensure a cohesive & collaborative approach to the successful delivery of all projects. Drive Successful Vendor Relationship Outcomes. Driving success, engagement scores, and feedback through exemplary account man

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Guide potential customers through a 30-day trial of the product.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. You’ll work closely with our existing customer-facing team, sharing what you learn and collaborating on ways to impro

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. They’ll admit to being behind the curve on optimal customer centricity, so you’ll have real autonomy and authority to come in, ideate, execute and own the transformation!. Experience partnerin

ERP Customer Success / Sales Account Director. Customer Success / Sales Account Director. Collaborate with delivery, customer success, and technical teams to ensure adoption and value realisation.

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

Customer Success Executive Location: Office-Based - Blackburn, Lancashire Hours: Full Time 9 am to 5.

CES Customer Success Manager - Aerospace & Defence. Champion talent management by fostering development and engagement through coaching, mentoring, recognition, and succession planning. Demonstrates resilience and a customer-first mindset, with the ability to adapt under pressure and prioritize clie

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Customer Success Manager / Client Account Manager (Financial Services). At DXC Technology, we believe strong connections and community are key to our success.

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Senior Customer Success Manager, based in East Midlands area. Experience driving innovation in service delivery for public sector clients or significant commercial Customers. At DXC Technology, we believe strong connections and community are key to our success.

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. Principle responsibilities: Define implement and maintain helpdesk processes Report out on client engagement and seek to increase enga

A leading property management firm in Greater London is seeking a Customer Success Manager to enhance client engagement and ensure operational excellence throughout the customer lifecycle. The role involves onboarding, adoption, and long-term success management, requiring excellent communication and

A leading logistics technology firm is hiring a Customer Success Engineer in the United Kingdom. This role involves supporting enterprise customers by ensuring successful integration with the platform and optimizing usage. The ideal candidate has over 5 years in a technical customer-facing role, str

The Customer Success Management team aligns GitLab customers’ business outcomes with the value of our AI‑powered DevSecOps platform by focusing on three core themes: align, enable, and expand. As a Customer Success Manager, you’ll help GitLab customers turn their desired business outcomes into

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Customer Success Manager - Ecommerce, Logistic

Act as a Customer Success Manager for Welsh schools and local authorities that go live, applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wider

The Senior Director of Global Customer Support is accountable for leading the end-to-end customer support organization, ensuring exceptional service delivery across all customer segments while driving operational efficiency, scalability, and customer satisfaction. Work with Customer Success to close

A tech company focused on trust is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. This role involves developing strategies and methodologies focused on customer value and growth. Ideal candidates will have over 5 years of experience in

Customer Success Manager page is loaded## Customer Success Managerlocations: London, United Kingdom: Remote (United Kingdom)time type: Full timeposted on: Posted Todayjob requisition id: R23414Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators

A leading insurance company in the United Kingdom is seeking a Customer Success Manager focused on telematics.

As a Customer Success Manager (CSM), you will be responsible for nurturing strong relationships with our clients and ensuring their success with Evercam's technology solutions. Continuing Success - Respond to client requests and ensure their success in using Evercam’s system. Communicate customer

An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers. As a Senior Customer Success Manager, you will

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Develop prescriptive, customized success plans to help customers define, measure, and achieve success using Akeneo’s solutions. Strong background in customer

A technology firm specializing in customer success is looking for a Customer Success Manager to manage client relationships and deliver insights for maximizing platform value.

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). You’ll collaborate cross-functionally, ensuring customers achieve their business outcomes and contributing customer insight to our product, sales, and consult

A global leader in business payments is seeking a Customer Success Manager to enhance customer satisfaction and drive growth. In this role, you will engage proactively with customers to identify needs, resolve challenges, and support customer journey success. The ideal candidate has 3-5 years of exp

We are looking for a strategic leader to take Customer Success to the next level. Recruit, mentor, and lead a high-performing team of Customer Success Managers. Transition from reactive support to proactive success by building repeatable processes, playbooks, and health-scoring models.

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. Develop and maintain comprehensive customer success plans, including goals

A leading SaaS company is hiring a Senior Customer Service Manager to manage customer relationships and ensure satisfaction through a data-driven approach. The candidate will be responsible for guiding the customer journey and applying critical thinking to optimize metrics.

A global technology leader is seeking a Head of UK & Ireland Customer Success to lead their HCM customer success strategy. The ideal candidate will have experience in driving customer success initiatives, managing resources, and representing the company with senior stakeholders. You will be responsi

A transformative finance tech company in Greater London is seeking a Customer Success Manager - Accounting. In this foundational role, you will drive customer success, collaborate closely with finance leaders, and leverage your accounting expertise to ensure seamless implementation.

A technology company is seeking a Senior Customer Success Manager to enhance relationships across major advisory firms. This role focuses on driving customer value, engagement, and successful outcomes through collaboration with internal teams. Ideal candidates will have over 7 years in Customer Succ

The Customer Success Manager (CSM) is a highly visible, customer‑facing role within JAGGAER’s Customer Operations group, supporting key strategic customers as a leading subject‑matter expert on JAGGAER products. Bachelor’s degree or equivalent experience with proven skills in Customer Succes

A global leader in AI for cybersecurity seeks a Customer Success Manager to manage a portfolio of customers in the UK&I Commercial segment. Candidates should have experience in Customer Success or similar positions, possess strong communication skills, and ideally have a foundational understanding o

Magnet Forensics is seeking a highly experienced, strategic, and customer-obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high-value, and mission-critical customers. Develop and maintain comprehensive customer success plans, including goals, mile

Partnering with our customers’ leadership and delivery teams, Digital Experience Managers drive a program of change to build the digital experience and advise their customers on how to get the most out of the Bloomreach platform to drive business value. Influence the mindset of customers and accou

The Customer Success team works to maximize the lifetime value of our annual subscribers by positioning premium Getty Images products as solutions to customer challenges and managing renewals. The Customer Success Manager is responsible for renewing contracts and growing spend commitment from Getty

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. As the Customer Success Team Lead (EMEA), you will play a critical role in shaping the future of our

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational disc

You are responsible for a successful customer journey and touch points that create long‑term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Develop specialization in key industry verticals or customer segments. Influence

A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. The role involves building customer relationships and ensuring product adoption.