Account Manager, Sports Management
16 days ago
London
Who We Are: IMG is a leading global sports marketing agency specializing in media rights management and sales multi-channel content production and distribution brand partnerships strategic consulting digital services and events management. It powers growth of revenues fanbases and IP for more than 200 federations associations events and teams including the National Football League English Premier League International Olympic Committee National Hockey League Major League Soccer ATP and WTA Tours the AELTC (Wimbledon) Euroleague Basketball CONMEBOL DP World Tour and The R&A as well as UFC WWE and PBR. IMG is a subsidiary of TKO Group Holdings Inc. (NYSE: TKO) a premium sports and entertainment company. IMG are looking for an experienced Account Manager to lead and support the onboarding of new clients and provide high-level servicing and project delivery across strategic accounts ensuring excellence in execution and partnership growth while offering enhanced support to clients requiring additional attention troubleshooting or cross-functional coordination. Key Responsibilities and Accountabilities • Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships., • Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery., • Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives., • Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals., • Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts., • Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery., • Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts., • Support the preparation and delivery of presentations client reports and post-event analysis., • Produce and manage timelines action trackers and project summaries across key accounts., • Attend meetings rights-holder workshops and live events to represent IMG and support operational needs. Knowledge and Experience • Proven experience in client servicing account or partnership management (min. 4 years)., • Track record of managing and delivering complex client-facing projects., • Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy., • Experience working across internal functions to deliver on client needs., • Experience with onboarding new clients and managing multi-stakeholder projects., • Exposure to global markets or international clients., • Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries., • Proficiency in data analysis reporting and the ability to interpret and apply insights. Skills and Abilities • Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side., • Exceptional organisational and time management skills; ability to manage competing priorities under pressure., • Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions., • Solutions-oriented mindset with a calm proactive approach to problem-solving., • High attention to detail and quality in all outputs., • Strong PowerPoint and Excel skills; comfortable producing client-ready presentations., • Self-starter with ability to work independently and collaboratively across teams., • Analytical mindset; able to interpret commercial and performance data., • Understanding of rights-holder and broadcaster ecosystems., • Self-sufficient and team-oriented able to work independently while contributing to collective goals., • Genuine interest in sport television programming and the broader media business. Key Responsibilities and Accountabilities • Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships., • Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery., • Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives., • Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals., • Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts., • Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery., • Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts., • Support the preparation and delivery of presentations client reports and post-event analysis., • Produce and manage timelines action trackers and project summaries across key accounts., • Attend meetings rights-holder workshops and live events to represent IMG and support operational needs. Knowledge and Experience • Proven experience in client servicing account or partnership management (min. 4 years)., • Track record of managing and delivering complex client-facing projects., • Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy., • Experience working across internal functions to deliver on client needs., • Experience with onboarding new clients and managing multi-stakeholder projects., • Exposure to global markets or international clients., • Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries., • Proficiency in data analysis reporting and the ability to interpret and apply insights. Skills and Abilities • Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side., • Exceptional organisational and time management skills; ability to manage competing priorities under pressure., • Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions., • Solutions-oriented mindset with a calm proactive approach to problem-solving., • High attention to detail and quality in all outputs., • Strong PowerPoint and Excel skills; comfortable producing client-ready presentations., • Self-starter with ability to work independently and collaboratively across teams., • Analytical mindset; able to interpret commercial and performance data., • Understanding of rights-holder and broadcaster ecosystems., • Self-sufficient and team-oriented able to work independently while contributing to collective goals., • Genuine interest in sport television programming and the broader media business. Key Responsibilities and Accountabilities • Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships., • Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery., • Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives., • Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals., • Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts., • Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery., • Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts., • Support the preparation and delivery of presentations client reports and post-event analysis., • Produce and manage timelines action trackers and project summaries across key accounts., • Attend meetings rights-holder workshops and live events to represent IMG and support operational needs. Knowledge and Experience • Proven experience in client servicing account or partnership management (min. 4 years)., • Track record of managing and delivering complex client-facing projects., • Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy., • Experience working across internal functions to deliver on client needs., • Experience with onboarding new clients and managing multi-stakeholder projects., • Exposure to global markets or international clients., • Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries., • Proficiency in data analysis reporting and the ability to interpret and apply insights. Skills and Abilities • Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side., • Exceptional organisational and time management skills; ability to manage competing priorities under pressure., • Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions., • Solutions-oriented mindset with a calm proactive approach to problem-solving., • High attention to detail and quality in all outputs., • Strong PowerPoint and Excel skills; comfortable producing client-ready presentations., • Self-starter with ability to work independently and collaboratively across teams., • Analytical mindset; able to interpret commercial and performance data., • Understanding of rights-holder and broadcaster ecosystems., • Self-sufficient and team-oriented able to work independently while contributing to collective goals., • Act as a key point of contact for strategic clients delivering high standards of service and building long-term trusted relationships., • Lead onboarding processes for new clients and seasonal clients across the sports media portfolio coordinating internal teams and ensuring seamless handover from commercial/sales to operational delivery., • Support priority accounts on an ad hoc basis stepping in to manage urgent projects campaigns or new initiatives., • Proactively identify and resolve client issues and challenges ensuring alignment with IMGs and the clients commercial and strategic goals., • Provide agile high-touch support to clients requiring additional attention or coordination ensuring swift resolution of challenges and a consistently high standard of service across all accounts., • Collaborate cross-functionally with legal finance strategy analytics production marketing digital partnership and distribution teams to ensure smooth delivery., • Work directly with senior stakeholders across IMG business units to ensure objectives are met on key accounts., • Support the preparation and delivery of presentations client reports and post-event analysis., • Produce and manage timelines action trackers and project summaries across key accounts., • Attend meetings rights-holder workshops and live events to represent IMG and support operational needs. Knowledge and Experience • Proven experience in client servicing account or partnership management (min. 4 years)., • Track record of managing and delivering complex client-facing projects., • Strong knowledge of the sports industry preferably within brand partnerships media rights content production / distribution digital or consultancy., • Experience working across internal functions to deliver on client needs., • Experience with onboarding new clients and managing multi-stakeholder projects., • Exposure to global markets or international clients., • Proven experience in operations and project management within a fast-paced client-focused environment preferably in the sports or media industries., • Proficiency in data analysis reporting and the ability to interpret and apply insights. Skills and Abilities • Strong interpersonal and communication skills - confident engaging with senior stakeholders internally and client side., • Exceptional organisational and time management skills; ability to manage competing priorities under pressure., • Ability to assess and respond to client challenges quickly and diplomatically aligning internal resources to deliver timely solutions., • Solutions-oriented mindset with a calm proactive approach to problem-solving., • High attention to detail and quality in all outputs., • Strong PowerPoint and Excel skills; comfortable producing client-ready presentations., • Self-starter with ability to work independently and collaboratively across teams., • Analytical mindset; able to interpret commercial and performance data., • Understanding of rights-holder and broadcaster ecosystems., • Self-sufficient and team-oriented able to work independently while contributing to collective goals., • Genuine interest in sport television programming and the broader media business. Working Conditions • This role will be based at Chiswick Park with some flexibility on remote working as appropriate, • May be required to attend (and travel to) locations including other IMG buildings and meetings, • Unsocial hours may be required as dictated by the demands of the business schedule, • Adapting to use of new systems and technology where appropriate Required Experience: Manager Key Skills Business Development,Front End,Bricklayer,Ftp,KYC Employment Type : Full Time Experience: years Vacancy: 1