Head of customer service jobs in Sheffield - Page 8Create job alerts

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Royal Hospital Chelsea – Head of Individual Giving. Deep knowledge of fundraising regulations, GDPR and best practice, and a g

We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services – from working collaboratively with Capita’s businesses to shape the right technology and software solutions to take to market, to ensuring colleagues have

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. B2B SaaS Customer Success, Account Management, or similar roles.

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. Head of Service Delivery (IT MSP). We are looking for an experienced Head of Service Delivery, sit

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. This role offers a competitive salary starting from £60,000, along with a car allowance and hybrid working options, making it an excellent opportunity for seasoned p

CPS - Chief Finance Officer Directorate is delighted to advertise the role of Head of Financial Reporting. Prior experience of using accounting software, preferably Oracle. You advise the senior team on corporate financial, performance and risk issues and deputise for the Head of Financial Reporting

A leading technology firm in the UK is seeking a Head of Customer Success to enhance customer engagement and reduce churn. This role involves leadership and coaching of Account Managers, focusing on building a value-led customer management approach. Successful candidates will have a track record in

Key Responsibilities Represent the business at customer events, trade shows and industry forums* Monitor market trends and customer needs to influence service strategy and offer developmentSal

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

A forward-thinking tech firm in central London is seeking a Head of Customer Success to oversee the strategic growth and retention of its customer base. Candidates should have a solid track record in Customer Success and Account Management, along with strong commercial acumen. The position offers an

A leading software company in the UK seeks a Head of Professional Services to drive customer success. This pivotal role involves leading a dynamic team, forming strategies that enhance service delivery, and managing software implementations. The ideal candidate will have proven leadership experience

Head of Customer Care## Job IntroductionRegional Head of Customer CareAt Gleeson, we’re proud to build quality homes that change lives — and we know that exceptional customer care is at the heart of that promise. We’re looking for a passionate and experienced **Regional Head of Customer Ca

A government agency is seeking a Head of Engineering and Operations to lead the engineering disciplines within a large-scale Agile environment. The successful candidate will manage senior engineering leaders while fostering a culture of continuous learning.

The Crown Prosecution Service has eight head of area operations opportunities across England and Wales. Civil Service pension, with an average employer contribution of 28. As a head of area operations, you work with a chief crown prosecutor to deliver our strategic and operational business model acr

We strive and innovate to deliver the best software-defined visual storytelling tools to the world’s storytellers across broadcast, media, public service, enterprise, not-for-profit, education, health, houses of worship, in fact wherever there is a need to educate, entertain or inform. The VP must

You will help shape how assurance is delivered on the project, establishing new frameworks, ways of working and a small centralised second‑line‑of‑defence capability. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, a

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. With integrations across all major accounting software and over 11,500 financial sour

Act as the voice of the customer, building strong relationships with enterprise stakeholders and using insight and feedback to influence service, operations, produc. Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This position is cri

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operations. Head of Service Operations London Mar

Head of Customer Relationship Management. Sitting at the intersection of data infrastructure and commercial strategy, this role will be responsible for designing, scaling and governing the core CRM and GTM technology stack, while ensuring teams across Marketing, Sales and Customer Success have acces

Head of Quality & Service Excellence. Service Delivery, Operations, Technology) to integrate quality excellence principles into all service design, delivery, and process optimization activities. Implement a proactive zero-defect mindset approach across all processes to guarantee consistent delivery

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. This role offers a competitive package, hybrid working, and a chance to make a positive impact on lives through healthy eating. Responsibilities include leading market positioning and fos

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

As Head of Service Delivery, you’ll build out and manage a team of Service Delivery Managers and coordinators to deliver our zero‑emissions power solutions at scale. You’ll oversee all HPU installations to our major customers and meet tight deadlines to deliver customer power on (and off) date

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

We are currently looking for a Global Head of Customer Success. In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Exceptional people leader with a track record of developing high-performing teams.

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery to lead a critical transformation of their IT organization. Head of Service Delivery – ITIL V4, Dynamics, Service

You’ll be accountable for retention, expansion, and customer satisfaction across a substantial international book of business, while leading and developing a geographically distributed team of Customer Success Managers. Strong commercial understanding of retention, expansion, and customer performa

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. A strong background in customer analytics and service operations is essential for success in this role. You will be responsible for shaping how

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the Manchester office. AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from p

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. This high‑pro

In this role you will lead the day-to-day service of our Digital Panel Network (~15,000) across Europe, and ensuring every Digital panel is meeting its target operating service levels for our customers and our landlords. This role is for an exceptional Head of Service to join our dynamic Tech Europe

A leader in the DevOps sector is seeking to fill a pivotal leadership role overseeing Customer Success teams across the EMEA region. The successful candidate will drive the adoption of advanced DevOps practices and manage both team leaders and individual contributors. This role requires a proven bac

Key responsibilities include aligning customer initiatives with business goals, implementing effective processes across CRM, and championing customer feedback to enhance product offerings. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capit

As Head of Service - Registration & Bereavement Services, you will provide strategic leadership across Registration & Nationality, Mortuary and Bereavement Services, including cemeteries, while holding the statutory role of Superintendent Registrar. You will operate at the intersection of public ser

They’re now hiring a Head of Customer Success to lead and scale a large, phone-led customer operation, currently 20+ people and growing quickly to 50+. The work genuinely changes lives, and customer experience sits at the heart of everything they do. London | Mission-driven startup | Office-based

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. Flexible working arrangements alongside a Stratford head office base.