Trabajos head en Reino Unido - Page 12

A renowned private clinic on Harley Street with a very friendly and sociable team of people is looking for a Head of Reception to lead their reception team, and deliver an exceptional patient experience across all front of house areas within the clinic. They are a close knit hardworking team and there is huge scope for progression there as well as fantastic benefits. This role ensures the smooth running of daily reception operations, driving high performance within the team, maintaining consistent standards, and serving as the key link between the reception function and senior management. The Head of Reception will oversee workflow, service delivery, team development, and the professional presentation of the clinic environment. This role requires: Leadership & Team Management • To lead, support, and manage the Reception Team, promoting a high-performance culture., • To hold regular 1:1s, team meetings, and coaching sessions to ensure clarity, communication, and effectiveness., • To provide real-time guidance to the team, ensuring all reception tasks are completed accurately and on schedule., • To support recruitment, onboarding, and ongoing training of team members., • To conduct probation reviews, performance appraisals, and address underperformance confidently and constructively. Operational Excellence • To ensure the reception desk and waiting areas are always calm, organised, and well-presented., • To manage daily operations, ensuring appropriate staffing levels, shift coverage, and adherence to clinic protocols., • To drive efficiency in patient flow, appointment management, waiting room organisation, and communication between clinical teams and reception., • To oversee the maintenance and accuracy of patient records, invoicing, administrative documentation, and compliance with clinic policies. Communication & Coordination • To act as the primary liaison between management and the reception team, ensuring clear, timely communication of updates, changes, and expectations., • To work closely with other departments (Optometry, Surgery, Technicians, Admin, and Management) to ensure seamless coordination and exceptional patient care., • To represent the Reception Team at HOD meetings, raising department issues, suggestions, and improvements. Performance & Service Standards • To drive service excellence, ensuring patients receive a warm, professional experience from arrival to departure., • To monitor team performance, service levels, punctuality, and adherence to clinic standards., • To analyse workflow challenges and implement service improvements or training where necessary., • To maintain and update policies, procedures, checklists, and training resources for the reception function. Personal Attributes • Highly self-motivated and proactive, with the ability to anticipate the needs of the clinic., • Able to manage multiple competing priorities in a high-pressure environment., • Strong understanding of customer behaviour and the ability to adapt communication styles accordingly., • Calm, compassionate, and professional at all times when dealing with patients and colleagues., • Open to change and personal development, with the desire to consistently improve processes and performance. PERSONAL REQUIREMENTS • Minimum 3–4 years' experience in reception or administrative roles, ideally within a medical, clinical, or hospitality environment., • At least 1–2 years of team leadership or supervisory experience., • Excellent verbal and written communication skills., • Strong organisational skills and attention to detail., • Competent using databases, email, Word, Excel, and general administrative systems., • Confident problem-solving ability with a calm and solutions-focused mindset., • Professional presentation and patient-facing experience essential. This is a wonderful working environment where you will be supported. There is progression potential and lots of benefits. The salary is around £40-45K (potentially flexible for the right person). We are expecting a high volume of applicants so please send your application ASAP to avoid missing out on this great role.

Director of Butlers for beautiful Carribbean resort - relocation opportunituy! • Position Title: Director of Butlers, • Salary: Highly competitive, plus accommodation and travel, • Department: Rooms Division / Guest Experience, • Reports to: Resort Manager / General Manager, • Team Size: 35 Butlers (large European-style operation), • Environment: True luxury resort setting over 100 acres, servicing villas, suites, and residences Role Overview: We are seeking a top-tier Director of Butlers to lead and elevate a large-scale, European-style butler operation within a true luxury resort environment. This is a hands-on, highly visible leadership role requiring deep luxury service DNA, outstanding emotional intelligence, and the authority to reset, standardise, and elevate service at scale. The successful candidate will set uncompromising standards for anticipatory service, presence, grooming, posture, language, and consistency, ensuring the butler experience aligns with Forbes / LQA / Michelin-level expectations. Key Responsibilities: • Lead the butler operation end-to-end across villas, suites and residences, ensuring flawless consistency and delivery., • Elevate and enforce standards: grooming, posture, language, etiquette, arrival/departure rituals, in-room service sequences, and anticipatory service., • Drive a culture reset where required—setting expectations, addressing underperformance, and restoring pride in the function., • Maintain high guest visibility: present in the operation, leading by example, not desk-bound., • Coach and develop the team through daily floor presence, observation, feedback and structured training., • Establish clear SOPs and service playbooks in line with ultra-luxury benchmarks (Forbes, LQA and equivalent)., • Partner closely with Resort Leadership and Heads of Department to ensure seamless cross-functional delivery., • Manage performance, scheduling, succession planning, and talent development across a large, mixed-tenure team., • Ensure exceptional guest handling for UHNW and American luxury guests, with calm authority and discretion., • Maintain service recovery excellence and proactive guest experience management without drifting into “guest relations only.” Key Requirements (Non-Negotiable) • Proven Director / Head of Butlers experience in ultra-luxury resorts or palaces (Aman, Cheval Blanc, Raffles, Rosewood, Peninsula, Dorchester Collection, One&Only or equivalent)., • Demonstrated leadership of high-performance teams across villas, suites, and residences., • Strong grounding in International and European luxury service standards, with confidence managing UHNW and American luxury guests., • Personally experienced in high-level butler service (not purely guest relations)., • Track record in culture reset and standards enforcement: grooming, language, posture, anticipation., • Comfortable managing long-tenured teams and underperformance without disruption., • High guest visibility; not desk-bound. What We Will Not Consider • Guest Relations–only profiles or current Guest Manager profiles, • Cruise-ship butler backgrounds, • Candidates without International and European luxury training, • Corporate or policy-heavy operators lacking floor presence and luxury service instinct Role Mandate (Success Measures) • Elevated service standards and consistency across the entire butler team, • A clear operating rhythm: daily floor leadership, coaching, and accountability, • Alignment with Forbes / LQA / Michelin-level expectations, • Strong partnership with Resort Management as a trusted senior leader Candidate Profile & Search Notes • Open to International and European or international candidates with the right pedigree., • Only discreet, currently employed, top-tier candidates should be presented.

About Us Hawes & Curtis is a quintessentially British heritage brand with a legacy in luxury shirting, fine tailoring, and stylish casualwear. With a strong reputation for quality and timeless design, we are proud to dress the modern gentleman and woman with impeccable craftsmanship and style. The Role We are looking for a hands-on, strategic, and resilient Chief Technology Officer who can develop and lead the digital transformation strategy across all brands. Technology Strategy & Leadership • Develop and execute a cohesive group-wide technology strategy - modernising systems, processes, and customer-facing platforms., • Serve as a member of the senior management team, contributing to overall strategy. Systems, Infrastructure & Operations • Oversee all technology operations, including infrastructure, networks, security, and cloud environments., • Ensure the reliability, scalability, and security of all systems across the group., • Manage third-party technology partnerships, vendors, and outsourced services (budget and contracts) E-commerce, Retail Tech & Customer Experience • Drive innovation across e-commerce platforms, POS systems, CRM, PIM, DAM, and omnichannel customer experiences., • Evaluate and implement emerging technologies that enhance retail operations, online conversions, and customer loyalty., • Ensure seamless integration between digital and in-store experiences (Shopify experience is advantageous) Data, Insights & Business Intelligence • Develop the group’s data and analytics capabilities, enabling data-driven decision-making., • Implement robust data governance, privacy, and compliance practices., • Leverage analytics to optimise product, operational, and customer insights. Team & Cross-Brand Collaboration • Lead and mentor a high-performing technology team., • Work closely with leadership across all sister brands to ensure alignment and consistency of technology initiatives., • Collaborate across all ecommerce and marketing channels, including PPC, CRM, Affiliates, SEO, digital, creative, and content., • Foster a culture of innovation, agility, and continuous improvement. Skills & Experience Required • High emotional intelligence and ability to nurture and develop staff members., • Excellent leadership, communication, and stakeholder management skills, • Ability to balance innovation with operational stability and commercial priorities., • Deep understanding of e-commerce ecosystems, retail systems, integration tools, and digital experience platforms., • Strong technical expertise (SQL, HTML, .NET, PHP, JavaScript), • Strong understanding of API integration and Azure., • Experience and knowledge of cybersecurity, data architecture, ERP implementations, migrations, cloud technologies, and IT governance is advantageous., • Master’s degree or equivalent experience is advantageous *Please note this role is 4/5 days based in the head office.

I am working with a well- developed Womenswear business in Central London, who are looking to appoint an additional head into their Sales department. As a Sales Manager, you will play an integral part in driving new high-volume accounts, where you will work with the designers to pull together new collections and then work with retailers and businesses to convert into orders. Relationship building is paramount, so you must be a people person, as well as having the drive and tenacity to open new doors and eye up new opportunities in the market. You will conduct market research, identify target clients, negotiate contracts, and collaborate with internal teams to expand the company's reach and revenue streams. This person must come from a Womenswear background. Sales Manager- The Role: • Develop and execute business development strategies to achieve company growth goals and increase market share., • Analyse industry trends, market conditions, and competitors to identify new business opportunities., • Identify and target new clients, opportunities, and partnerships., • Establish and nurture strong relationships with key stakeholders and clients, ensuring long-term partnerships., • Present business solutions to potential clients, responding to their needs and concerns., • Generate and qualify leads through networking, outreach, and research., • Negotiate and close deals, managing the sales pipeline from lead generation to orders raised., • Collaborate with the design team to drive opportunities from prospecting to closing., • Conduct market research to identify potential clients and competitors., • Provide reports on sales progress, market conditions, and emerging trends., • Maintain a database of leads, prospects, and clients for future sales activities., • Work closely with marketing, design, technical and merchandise teams to ensure a seamless customer experience and optimise business opportunities., • Direct the development of proposals, presentations, and seasonal collections., • Negotiate contracts, terms, and pricing with clients., • Finalise agreements and ensure proper execution., • Present an appropriate professional image in representing the Company both on & off site. Sales Manager- The Person: • Proven experience in business development, sales management or a similar role in the retail industry, • Strong track record or successfully acquiring new clients and generating revenue growth., • Experience with contract negotiation, closing sales, and managing client relationships., • Well organised with excellent communication and customer care skills for dealing effectively at all levels both internally & externally., • Strong communication, negotiation, and presentation skills., • Analytical & proactive approach to all processes within the business., • Excellent problem-solving and strategic thinking abilities., • IT literate with focus on Excel, • Highly motivated, goal-oriented, and self-driven., • Strong organizational skills and ability to multitask., • Ability to work independently and as part of a team., • Flexible and adaptable to changing market conditions. We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role.

We’re a fast-growing, founder-led Gen Z fashion brand are on an exciting scale-up journey. As Operations Manager, you’ll be the engine behind the brand — translating the founders’ vision into seamless, commercially sound execution across logistics, warehousing, and day-to-day operations. This is a hands-on, high-impact role for someone who thrives in a fast-paced ecommerce fashion brand environment and knows how to bring structure, clarity, and scalability without killing creativity. You’ll work closely with the founders and senior stakeholders to build operational foundations that support growth in the UK and internationally. Operational Leadership • Execute the operational roadmap in line with the founders’ nd CEO vision and growth plans, • Act as the central point of coordination across logistics, warehousing, customer experience, and head office operations, • Introduce processes, systems, and KPIs that enable scale while remaining agile Logistics, Warehousing & 3PL • Manage relationships with 3PL partners and warehouses (UK and international), • Oversee inbound, outbound, and returns operations to ensure speed, accuracy, and cost efficiency, • Continuously review and improve logistics performance, SLAs, and cost structures Ecommerce & International Growth • Support ecommerce operations end-to-end, working closely with trading, CX, and tech teams, • Partner on international expansion, including cross-border logistics, shipping, and fulfilment strategies, • Ensure operational readiness for new markets and increased order volumes Financial & Commercial Ownership • Own operational P&L, budgeting, forecasting, and cost control, • Analyse costs, margins, and efficiencies, identifying opportunities to optimise profitability Head Office Coordination • Act as the operational hub across teams, ensuring clear communication and accountability, • Motivate and ensure all departments are working as efficiently as possible whilst maintaing a strong team culture, • Support founders with operational decision-making, reporting, and execution, • Help build scalable ways of working as the team grows About You • Proven experience as an Operations Manager / Operations Lead/Operations coordinator within an ecommerce fashion or lifestyle brand, • Commercially sharp, with hands-on experience managing P&L, budgets, and costing, • Comfortable working closely with founders in a high-growth, fast-moving environment, • Proactive thinker, 'go getter' attitude, • Highly organised, data-driven, and solutions-focused, • A calm operator who can bring structure without slowing momentum

Indirect Procurement Category Lead – Luxury Retail West London | Up to £65,000 + benefits inc. bonus & training allowance | Hybrid working This globally renowned luxury retail organisation, with revenues exceeding £18 billion, is seeking a strategic and delivery-focused Indirect Procurement Category Lead to join its team. This is a unique opportunity to shape the category management approach and set the strategic direction for key indirect procurement areas, directly impacting the organisation’s global objectives. You will own and deliver best-in-class procurement across critical indirect categories, with a strong focus on IT procurement and Professional Services procurement, ensuring robust sourcing strategies and commercial outcomes. This organisation offers a collaborative, purpose-driven environment with a strong emphasis on innovation, sustainability, and continuous improvement, making it an exciting time to join. Coupled with excellent opportunities for daily development (reporting directly into the Head of Procurement), this is a procurement role not to miss. Indirect Procurement Category Lead responsibilities… • Full end-to-end ownership and strategic category management for IT procurement (including Telco) and Professional Services procurement., • Drive strategic procurement delivery across the end-to-end procurement function, including sourcing, negotiation, contract management, tender management, risk mitigation and supplier relationship management., • Effectively drive cross-functional collaboration and undertake excellent stakeholder relationship management, including frequent exposure to C-Suite stakeholders Indirect Procurement Category Lead requirements.. • Proven experience in end-to-end indirect procurement, ideally with expertise in IT and Professional Services categories., • Excellent stakeholder engagement skills, with the ability to influence at senior levels., • Desire to work within a high-calibre, dynamic and fast-paced procurement function For more information regarding this exciting procurement opportunity, please send a copy of your CV to Amy at or drop me a message directly. Keywords: procurement, indirect procurement, IT procurement, Telco procurement, Professional Services procurement, strategic sourcing, category management, negotiation, contract management, tender management, purchasing, luxury retail, West London, hybrid, career progression

Law Firm “File Review Executive” Newly Created Role. Real Impact. Visualise It. Shape It. Reporting directly to the Head of Risk and Compliance Hybrid - 3 days a week in the office. UK Law Firm (450 employees all in one office) An opportunity for a risk and compliance specialist, an experienced PA or a legal professional to own something, and you really will own it! Overview of the role: Ensuring legal files are managed in line with firmwide policies, regulatory requirements, and best practice. Working closely with the Head of Compliance, fee earners, and senior stakeholders. Supporting the firm by identifying non-compliance, recommending corrective actions, and improving processes. Main Responsibilities: • Plan and conduct risk-based file reviews across the firm., • Identify areas of non-compliance and report findings to relevant stakeholders., • Recommend corrective actions and process improvements to strengthen compliance., • Support audits, reporting, training, and policy reviews within the Risk & Compliance team., • Maintain accurate records of reviews, actions, and outcomes., • Build effective working relationships across departments to ensure adherence to compliance standards. The Law firm: It would be a huge understatement to say that this law firm has performed well over the last 2-3 years. What hasn’t changed though is the culture: widely recognised for its supportive environment, commitment to inclusion, and truly flexible working approach, the firm values balance, wellbeing, and genuine collaboration. Here, you’ll be part of a culture where individuals are truly valued, where work-life balance is respected, and where your contribution will be seen and appreciated. Apply: If you have experience in a similar law firm role (this part is a must) and you want something a little different, apply now or contact Mark at Lex Talent for a confidential chat:

This is an opportunity for an experienced data journalist to forge the direction of a well-established financial news and data services' data journalism output. You’ll be working for an innovative business who have gone from strength to strength over the past decade. They have grown organically, thanks to the strength of their editorial output driving increased subscription revenue. As the Lead Data Journalist, you will work collaboratively with the editorial and data teams to produce weekly data insights, examining market trends and forecasts at both macro and micro levels. There are significant opportunities to develop as the business looks at both international expansion and broadening its coverage into M&A financing. We are looking for an experienced data journalist or analyst who can build insightful visualisations from internal and external data sources and write long-form analysis to position this news organisation as a thought-leader in M&A and debt financing. Key responsibilities • Transform data points from an expansive internal database into a weekly visual analysis, • Collaborate with a team of experienced journalists to work on ad-hoc projects and to create data visualisations for stories across the desk, • Work closely with the Head of Data and broader data team, as they look to build a market-leading data service Key requirements • Significant experience as a data journalist or analyst, • Ability to independently build data visualisations using specialist software, • Ability to write compelling analysis on capital markets Successful applicants will be contacted within one week of applying. All other applicants via LinkedIn will receive a response at the end of the campaign. We hire for positions across market intelligence. If you’d like information on other opportunities, please email . If you’re hiring, Media Contacts identify and engage specialist talent across functions in market intelligence and beyond. If you’d like to discuss how we can help your business, please email Ben at .

City based International Bank, are looking to recruit a Credit Analyst, to join their Corporate Banking department. The Credit analyst responsibility is to support the Wholesale Banking business teams in London, through timely provision of in-depth credit and advice/recommendations regarding prospective/existing clients and associated banking facilities/limits. Main responsibilities will include; • To take primary responsibility for the timely preparation and submission of Credit Applications (CAFs), for new business proposals and annual/interim reviews for London and Turkish Corporates, assisting and advising as required other Department members in London and Istanbul involved in such CAF preparations, • To undertake in-depth financial analysis of, inter alia, balance sheet, income statements and cash flow statements in support of CAF presentations in line with best practices, fully liaising where necessary with Relationship Managers, Product Managers etc. to ensure adequate information flows, • To access as required, external information sources and appropriate research databases in support of CAF presentations, • In conjunction with Relationship Managers, to undertake site visits for information gathering and monitoring, • To lead by example, strict compliance with the Bank’s internal risk management policies and procedures and general standards of operation, • To ensure compliance with all relevant external legal, regulatory and reporting requirements, • To monitor current developments which may affect the Bank’s customers and recommend appropriate action if necessary, • To comply with the Bank’s internal risk management policies, (including Group Credit Policy), and procedures and general standards of operations, • To comply with all relevant external legal, regulatory and reporting requirements, • To liaise with Risk Management and other Bank departments as and when necessary, • To support the Head of Client Credit Management in ad-hoc risk-related special tasks and projects To be considered for this position, ideal candidates must have the following experience and skills; • Minimum three years corporate credit analysis, • Detailed knowledge and understanding of audited financials, • Background in economics/analysis/accounts an advantage, • Educated to degree level, • Knowledge of trade finance products an advantage, • Strong skills in written and verbal influencing, • Strong participant in discussions and meetings, • A team player, possessing ability to build relationships, • Self-starter who can work under pressure with a high degree of accuracy, • Ability to read and assess legislative and regulatory notices and interpret them for implementation and application into day-to-day working procedures

My client is an established and leading Challenger Bank. Overview: The role of the Loan Book Officer is to provide support to the Structured Property Solutions Team in assisting with new loan applications, maintenance and review of the existing loan book (including the provision of regular management information), day to day returns, audits and reviews as required by the wider business and/or the Head of Operations. Responsibilities: General portfolio management of the loan book including set–up of new applications/new loans (plus variations of loans/repayment), day to day management of the Work In Progress and cashflow for drawdown and repayment and liaison with the underwriters, treasury and deposits (as and when required) to ensure the loan book is appropriately managed for liquidity purposes. • Assist with Customer Due Diligence (Know your Customer/Know your Business) for new customers and on-going reviews., • Monitoring of the portfolio reports to ensure the loan book is efficiently managed with maturity dates/interest in line with loan agreements., • Management of the regular Direct Debit claims for interest purposes., • Preparation of offer letters/variations and extension Letters with the status to be monitored on the offer letter log., • Preparation of instruction letters for third party professionals., • Monitoring of loan conditions, overdue interest and Call Accounts., • Fee Account reconciliation and periodic returns to Finance., • Preparation of redemption statements., • Complete Post Completion Checklists/Welcome Letters What you will Bring: • Knowledge of/ interest in the property market, • Office IT systems (word, excel, PowerPoint etc), • Legal aspects of the property market, specifically taking property as security, • Familiarisation with bridging, development, commercial and / or short term lending, • Working knowledge of loan operations with banks or lenders, • Ability to use various IT tools such as financial and administrative, word processing, spreadsheet and database software Location: London (hybrid working) Salary: up to c. £50k plus discretionary bonus

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. Responsibilities/Duties: • Adjusting a portfolio of Professional Lines claims to include FI, D&O, E&O., • Set up, investigate and authorize claim payments within specified authority., • Review incoming claim correspondence on existing claims, formulate response and create workflows., • Prepare claims correspondence on questions of coverage and claim value within specified authority., • Instruct and manage experts (i.e. lawyers, counsel, experts) as required., • Negotiate and settle claims within specified authority and recommend reserves beyond authority to appropriate management as necessary., • Review and maintain caseload (i.e. reviewing incoming claim correspondence, formulating responses, maintaining an update to diary) in accordance with current internal claims procedures and comply with agreed key performance indicators., • Reserve in accordance with our claims’ philosophy., • Adhere to internal procedures (i.e. declinatures, large losses, complaints, fraud etc), • Draft/amend declinatures and refer into the head of PL and/or European Head of Claims for approval., • Manage and handle claims that fall outside any delegated authority., • Demonstrate ability to manage recoveries., • Carry out aged file/static claims reviews as required., • Proactively manage vendors, such as defence counsel and coverage counsel., • Demonstrate ability to influence good claims outcomes (re representing AW interests at market meetings, mediations, settlements, driving claims outcomes etc) where necessary., • Develop good relationships internally (senior management, underwriters, claims, finance etc)., • Work with underwriters to provide updates, evaluate exposures, and assist with development of policy wordings and other contractual documents where required., • Help build the claims proposition by developing good relationships externally for benefit of AW (e.g. vendors, brokers, clients etc) if necessary., • Display good management skills of direct reports., • Perform internal and on-site claim audits if required., • Prepare claim and statistical reports as required., • Assist with coordination of and carrying out of TPA audits when necessary., • Assist in management projects as required., • Prepare materials for line of business meetings., • Prepare claims materials for policy renewals where required., • Participate in annual claims presentation., • Have ability to step in and manage team in absence of VP (with supervision). Essential Requirements: • 10+ years of professional indemnity complex claims handling experience on both Company and Lloyd’s platforms., • Insurance related courses/experience are an advantage., • Excellent policy wordings knowledge., • Knowledge of London market essential., • Proven ability to work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies and clients., • Excellent oral and written communication skills., • Excellent organizational skills and the ability to work on multiple tasks concurrently., • Excellent technical skills – coverage/defence/reserving/file management/KPI’s., • Excellent understanding of claims systems., • Strong business writing skills., • Ability to present well to senior management (Large Loss meetings etc)., • Some understanding of portfolio management and be able to interpret report on Claims MI and use EDW., • Good knowledge of the Microsoft Office Suite, Genius, TRAX, Open Box, ECF2., • A resilient self-starter who can immediately handle a diverse range of claims and responsibilities., • The ability to work well, remain calm under pressure and thrive in a team environment., • Appropriate behaviour in office and within team and must demonstrate positivity and proactivity. Working at Allied World Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: • Instant membership in the Allied World team — a global network of colleagues who will support your career journey, • A manager who will help you build your career through a structured coaching program, • Access to a full suite of learning and development tools and resources Global Presence We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of___ and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate. To learn more, visit___ or follow us on LinkedIn at ___

Head of Purchasing – Premium Hospitality Purchasing Business – Hybrid - £65-70K + Benefits My client is a growing purchasing business who specialise in procurement for premium hospitality clients. They are currently looking for a Head of Purchasing to join their team. The successful Head of Purchasing will be responsible for maintaining and nurturing relationships with existing suppliers while seeking opportunities with new suppliers to enhance the business position across all buying categories. This is a fantastic opportunity for a talented Senior Buyer or Head of Purchasing to join a brilliant business who can offer an enjoyable working environment and genuine progression opportunities. Responsibilities include: • Working with wider teams to support and provide procurement solutions as required., • Sourcing, tendering, negotiating with suppliers as requested by the business., • Use data and insights to deliver reports and analysis for key stakeholders., • Presenting back solutions to internal customers and concluding contracts with suppliers, • Develop and implement category strategies and establish strategic relationships with suppliers., • Manage supplier relationships to ensure continuity of goods and services meet the quality, service, and price required., • Work with the Procurement team to streamline and improve sourcing processes. The Ideal Head of Purchasing Candidate: • Have previous buying experience, ideally covering multiple categories, within a premium hospitality business or purchasing organisation for premium hospitality clients., • Experienced in fast paced procurement., • CIPS qualified is desirable., • Experienced in developing category strategy and strategic sourcing., • Have a hands-on approach with strong negotiation, writing and admin skills., • Good communication and organisation skills., • Must be able to drive. If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

An international European life insurance group is seeking a Group Compliance Manager to join its growing London based Risk & Compliance function. This is an excellent opportunity for an experienced compliance professional to take a step up into a broader group-level role, working within a flat structure and reporting directly to the Group Head of Compliance. The role offers significant exposure to senior stakeholders, group governance, and complex multi-jurisdictional projects. The Role You will play a key role in embedding and enhancing the Group Compliance Framework across the organisation, supporting local compliance teams and influencing a strong culture of compliance during an exciting period of growth. Key Responsibilities • Support the Group Head of Compliance in managing, maintaining and embedding the Group Compliance Framework, • Lead group-wide regulatory monitoring and horizon scanning, ensuring timely communication and training on regulatory developments, • Act as Chair of key compliance working groups, setting agendas, tracking actions and driving delivery, • Support acquisition and integration activity, from due diligence through to implementation and post-integration monitoring, • Partner closely with local compliance teams to ensure consistent application of policies, methodologies and tools, • Lead and strengthen the Group Privacy framework, including intragroup data agreements and GDPR governance, • Support financial crime compliance activities, including third-party and transaction due diligence, • Prepare and support quarterly compliance reporting to senior management and Board committees, • Assist with regulatory engagement, audits and ad-hoc compliance projects, • Act as deputy to the Group Head of Compliance where required About You • Strong generalist compliance experience ideally within life insurance/ pensions, • Exposure to group-level compliance frameworks, regulatory change or multi-jurisdictional environments, • Confident managing stakeholders across different geographies and seniority levels, • Experience leading or contributing to compliance projects and strategic initiatives, • Able to work independently, exercise sound judgement and know when to escalate, • Strong written and verbal communication skills, including report writing for senior audiences, • Working towards or holding a professional compliance qualification (desirable) Why Apply? • Competitive salary + bonus + hybrid working model, • Group-level role with real influence, • Direct reporting line to the Group Head of Compliance, • Exposure to acquisitions, integration and regulatory transformation projects, • Collaborative, pragmatic culture with a focus on improvement and growth, • Strong platform for long-term career development within group compliance leadership

(Remote) Platform Engineering Manager - ScaleUp - up to £120k (base) "The best leaders don't create followers, they create more leaders." This role is the embodiment of that principle. It’s not about maintaining the status quo; it’s about building the platform—and the people—that will power the next chapter of growth for a established business thinking like a startup. Few&Far are partnering with a Sunday Times 'Best Place to Work' that is entering a pivotal scale-up phase. They have the solid foundation and customer base of a corporate, but operate with the agility, ambition, and startup mindset of a much younger company. They need a leader to architect their technical future. Here’s what’s cool about them: • The Culture: A recognised 'Best Place to Work' with a remote-first, UK-based team. They are problem-solvers, not ticket-takers., • The Scale & Impact: You won't just be keeping the lights on. You'll be developing the data platform strategy from the ground up and taking ownership of critical infrastructure that serves thousands of practices., • The Tech: They're leveraging the latest tech, including AI and LLMs, to solve real-world problems and change the face of an entire industry. Here’s what you’ll be doing: • Manage and mentor approximately 10 engineers across two key teams, • Take ownership of the platform engineering roadmap, with a sharp focus on infrastructure management, cost optimisation, and reliability., • Partner closely with the Head of Data to define and build the long-term data platform strategy., • Thrive in a fast-paced environment, expertly juggling a high volume of parallel requests and initiatives to keep pace with business ambition. Here’s what they are looking for: • A proven Engineering Manager experience in a growth-stage or mature SaaS company., • A solid background in DevOps, SRE, or Platform Engineering is ideal. A Product Engineering Manager with a strong infrastructure affinity will also be considered., • Hands-on experience with cloud platforms (AWS is a plus)., • A leader who has thrived in a transition-phase company—you know how to build and scale systems and teams, not just maintain them. So if this sounds like you then please hit that apply button to find out more or email me directly at

Head of Delivery / Senior Delivery Lead London (Hybrid) £120,000 One of my top, innovative, digital and product-led speciality insurance clients is seeking a Senior Delivery Lead to be the founding leader of delivery capability and a catalyst for a new, agile, product-led way of working. This is a senior, hands-on leadership role for someone who can shape both delivery culture and practice from the ground up. You will work in close partnership with Product Leads and senior stakeholders to align delivery to customer value and quarterly OKRs, while building a transparent, outcome-focused governance model that enables learning rather than bureaucracy. You will own portfolio-level delivery governance, act as the voice of delivery at senior forums, and coach and line-manage a growing team of Delivery and Business Change Managers. This role is suited to someone comfortable being the first delivery hire, establishing credibility, influence, and ways of working across the organisation. Key Responsibilities • Establish and embed a portfolio-level delivery governance model that provides clarity, visibility, • Partner closely with Product Leads to translate OKRs into quarterly delivery plans and roadmaps grounded in product, user, and business outcomes., • Own and produce quarterly governance packs, ensuring senior stakeholders are engaged, informed, and aligned with delivery progress and risks., • Coach, line-manage, and grow a small team of Delivery Managers, building delivery capability and culture from the ground up., • Anticipate and manage cross-squad dependencies, surfacing risks early and coordinating decisions across teams., • Champion an agile, product-led delivery culture that balances pace with accountability and values collaboration over control., • Act as the voice of delivery in senior forums, providing clear portfolio-level reporting, insight, and narrative. Your Impact • Delivery Managers are supported, coached, and thriving., • Quarterly governance runs smoothly, with no surprises and a clear link between delivery, OKRs, and value outcomes., • Delivery becomes a trusted and respected capability across the organisation., • Teams experience delivery practices as enablers of outcomes, not constraints., • A transparent, outcome-focused, and scalable delivery culture takes root., • Delivery is recognised as a driver of product value and cultural change, not just process. Skills & Experience Essential • Significant experience as a Delivery Lead / Senior Delivery Manager / Head of Delivery in a complex corporate environment., • Proven ability to embed delivery governance while preserving agility., • Strong people leadership experience, including coaching, line management, and capability building., • Experience partnering with senior stakeholders, particularly Product Leads and executive teams., • Comfortable operating as the first or founding delivery hire, shaping culture and capability from day one., • Pragmatic, confident, and credible, able to lead through both structure and influence. Highly Desirable • Experience delivering services or products to external users or customers., • Background across multiple industries, rather than a single-sector career., • Financial Services experience is welcome but not limited to insurance; insurance market experience is not mandatory., • Experience beyond traditional programme management, with a strong grounding in modern delivery management and product-led ways of working. We welcome candidates from a broad range of backgrounds and industries. Financial Services experience is acceptable, even where insurance experience is limited!

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon Station. 💷Salary: Competitive 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office. 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: Job Purpose Working on a diverse range of products across FMCG Health & Beauty the successful applicant will support the packaging technologist in NPD and packaging development in line with our ESG policy. With knowledge of price implications of pack changes they will also look to improve cost prices, while maintaining pack structure and functionality. 📝Key Responsibilities: ESG Support the delivery of Superdrug’s ESG goals, and input into its continuing development. Understand the changing landscape of packaging and recycling. Attend internal and external meetings, packaging shows, conferences, CSR talks, webinars and participate in comp shops. Understand recyclability according to OPRL standards, reduce / avoid over-packing and work with relevant project teams to improve. Structural Support packaging development of pack formats for structural integrity, brand alignment and on-shelf presence. Feedback and work with suppliers on any required amends. Artwork Support in the reviewing of artworks for correct layout of artwork on cutter guide, print specification, FSC certification and recycling information in accordance with latest OPRL guidance. Other Use packaging and print knowledge to suggest ways to save on cost of goods. Input in to process improvements. Management of packaging data, packaging specifications and pack approvals. Person Specification Graduate with interest in health & beauty packaging or relevant experience in the health & beauty FMCG sector. Ability to work to time critical deadlines. Clear communicator who can liaise with multiple project stakeholders to achieve the right result. Demonstrates accuracy and an eye for detail. A passion for packaging sustainability and development, from brief to store. Interest in commercials, and how packaging design and specification can impact overall cost. Team player who can demonstrate a proactive approach and is results driven. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support, • Come and be part of something special!

Engagement Manager - London, Poland, Germany, Spain, or France. About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, ___ About our Team: You’ll work within a collaborative and supportive environment to grow your personal and problem-solving skills and help deliver solutions that will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. About the Role: You will work in collaboration with our customers and account managers to maximise the value delivered by the worlds largest email based risk assessment solution. Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. This is achieved through a range of activities. This includes proactive analysis of accounts to identify improvements, optimising the risk assessment to more accurately detect high risk transactions and providing thought leadership to customers during business reviews. We are looking for individuals with a proactive and analytical approach to problem solving, good consulting mindset and an interest to bring value to our customers. In the role you’ll experience how to leverage real-time digital identity intelligence, analysing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce. Responsibilities • Supporting business reviews for key accounts through the creation and presentation of analytical insights relating to the customers deployment, • Conducting proactive monitoring and analysis to ensure key customers solution performance is maintained and improved, • Performing targeted rule adjustments to help our customers address emerging risks, • Developing an action plan for key customers which improves their maturity on the solution. Providing business support through fraud analysis and research., • Conducting routine fraud review verification and ensure corrections/clarifications are made in a timely manner., • Improving fraud detection performance by optimizing the false positive/fraud capture rate. Utilize various data workflow management and analysis tools. Requirements • Demonstrate proficiency with languages such as SQL, Python, etc. and various data types and formats including, but not limited to: XML, flat files, delimited, etc, • Demonstrate proficiency with data analysis tools and processes., • Interest in working together with varied areas within the company and customers., • Show ability and desire to learn new processes, tools, and technologies., • Demonstrate good research skills and Interest in fraud analysis for real-life scenarios., • Demonstrate good oral and written communications skills in English. Other languages ideal, • Have highly proactive nature and be well organised and able to prioritise time Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Job Title: Head of Corporate and Executive Security Job Location: London, UK (hybrid possible) Company: European Defense-Tech Manufacturer [Scale-up] Company size: ~600+ employees About the Company: Our client is a rapidly growing, innovative defense-tech company with full-cycle R&D presence in the UK, Poland, Czechia, Portugal, Estonia, the US, and Ukraine. With a team of over 600 highly skilled professionals, they are at the forefront of defense technology, delivering cutting-edge solutions while maintaining the highest standards of security and operational excellence. Role Overview: Our client is seeking an experienced and highly capable Head of Corporate and Executive Security to lead and manage all aspects of physical, personnel, and executive security. This strategic role is ideal for a candidate with a military or equivalent high-security background, who thrives in a fast-paced, innovative environment and has a proven track record in security policy creation, risk management, and operational leadership. The successful candidate will be responsible for ensuring the safety of people, facilities, assets, and operations globally. Key Responsibilities: Corporate and Executive Security: • Ensure duty of care for executives, staff, and visitors., • Manage office security, executive travel risk, event security, and emergency response., • Design physical security layouts, access control systems, and camera coverage per zone., • Lead pre-employment screening, background checks, and clearance submissions in partnership with HR., • Define standards and approve plans for secure shipping, storage, and chain-of-custody of kits and sensitive materials., • Collaborate with the CISO on physical security aspects of device issuance, travel, storage, and loss-prevention., • Develop, publish, and maintain SOPs, drills, and emergency response procedures., • Run quarterly tabletop exercises and maintain incident response protocols for physical and personnel security. Requirements: • Proven military, law enforcement, or executive protection background preferred., • Extensive experience in physical security, policy creation, and risk management., • Hands-on experience with facilities security design, access control, and security technology., • Experience managing personnel security programs, pre-employment screening, and clearance processes., • Strong leadership skills, with the ability to influence and partner across global teams., • Excellent communication skills, able to convey complex security issues to non-technical stakeholders., • Ability to work in a fast-paced, innovative environment with global operational reach. Why Join Our Client: • Lead security for a cutting-edge, rapidly expanding defense-tech company., • Work with a highly skilled, international team of engineers and innovators., • Opportunity to shape and implement best-in-class corporate and executive security programs.

THE ROLE As Head of Maintenance & Renewals, you will play a pivotal role in shaping and driving the success of our maintenance services and renewals business. Reporting directly to the Commercial Director, you will lead the end-to-end strategy and execution for all Cisco and non-Cisco maintenance services, subscriptions, enterprise agreements, and renewals. Your expertise in vendor management, particularly with Cisco, will be key to maximising margins, ensuring timely closure of new and renewal business, and developing strong partnerships. This is a highly visible, customer-facing senior role. You will empower and support our sales teams in client engagements, acting as both a trusted advisor and a driver of commercial outcomes. With three direct reports, you will foster a culture of excellence, collaboration, and continuous improvement - ensuring the highest standards of delivery and customer satisfaction. To simplify, this is a Cisco Maintenance, subscriptions & EA sales-overlay specialist role for new business and renewals who will also be managing a team of three. KEY RESPONSIBILITIES Strategic Leadership & Business Growth • Develop and execute the maintenance and renewals strategy to maximise profitability, margin, and customer satisfaction., • Lead the evolution of systems and processes to unlock new opportunities and drive growth., • Build and nurture strategic relationships with key vendors, especially Cisco and our Cisco PAM, to maximise “attach” and “renewal” targets and rebate opportunities., • Ensure total control and management of the company database, covering all contractual data, device details, and renewals., • Guarantee seamless transition of sales into support, with valid and accurate contracts in place., • Support Account Managers in negotiations and direct customer engagements to drive sales opportunities., • Lead involvement in larger bid opportunities, supporting pricing strategies to maximise margin while managing risk., • Inspire, coach, and develop your team, supporting both office-based and remote colleagues., • Foster a collaborative, growth-oriented approach, enabling team members to reach their full potential. EXPERIENCE & KNOWLEDGE • Proven track record in vendor maintenance, subscriptions, and renewals management, with deep expertise in Cisco services and partner programmes., • Advanced knowledge of Cisco Services portals (CCW, CCW-R, SAMT, PXP) and Success Tracks suite (Smartnet, PSS, etc.), with a strong grasp of contractual obligations and partner requirements., • Knowledge and an understanding of the new Cisco Partner 360 program., • Cisco Renewals Manager certification highly valued., • Demonstrated excellence in SLA, support metrics, and KPI management., • Outstanding communication, negotiation, and stakeholder engagement skills., • Commercial acumen with a sales-first, results-driven approach, knowledgeable, articulate and confident., • Strong systems skills, especially in Excel; experience with NetSuite is advantageous., • Ability to manage multiple priorities, with exceptional attention to detail and a commitment to supporting colleagues. Self-motivated, collaborative, and quick to learn., • Experience in managing vendors, • Proven leadership experience managing teams, driving transformation, and supporting professional growth in a dynamic environment. Equality, Diversity & Inclusion Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices. We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the #WomenInTech campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel. We also value age diversity and continuously review our policies to ensure inclusivity. Being members of these groups gives us access to resources to continue with our mission to be an Inclusive Employer. Please visit our full ED&I Policy for further information. #LivingWageEmployer #PrideatWork #DisabilityConfidentEmployer #ED&I #InclusiveTeamCisilion

Enterprise Risk Manager London/ hybrid £700 per day (inside IR35) We are looking to source an Enterprise Risk Manager to work within our client's Risk function. Our client is building out their Risk function and we're looking for an experienced risk manager with asset management experience (pensions ideally) who can: • Act as a trusted partner to the Head of Risk, driving delegated activities independently without requiring further SME input, • Support the design, build-out, and implementation of a comprehensive risk management framework, • Lead control assurance activities, including assessing control adequacy and promoting best-in-class standards, • Facilitate the rollout and successful embedding of an enterprise-wide risk management tool, • Develop and maintain risk dashboards and reporting, including Key Risk Indicators (KRIs), • Manage risk events and ensure timely resolution and reporting, • Conduct emerging risk reviews to identify and mitigate potential threats., • Establish and maintain risk and control taxonomies, including onboarding new online framework management tools Details: • The day rate is £700 (inside IR35 via umbrella), • 3 month contract, potential to extend, • Based at Canary Wharf (2 days per week)

Important – Please Read Before Applying Due to the nature of this role, we are only able to consider candidates with proven HR Business Partner experience gained within large, multi-site retail or hospitality organisations (for example: retail, leisure, hospitality, QSR, or other high-volume, people-intensive environments). This role requires extensive, hands-on experience managing high-volume ER casework across multiple locations. Unfortunately, applicants without this background will not be progressed to interview. HR Business Partner Confidential Multi-Site Retail / Hospitality Organisation We are partnering with a large, well-established multi-site organisation operating at real scale across the UK. This is a senior, operational HR Business Partner role supporting a complex, fast-moving workforce. You will work closely with operational leaders, acting as a true commercial partner while owning and delivering a heavy ER agenda across a large, dispersed employee population. Key Responsibilities • Partnering with senior operational leaders across a large multi-site estate, • Managing high-volume, complex ER casework including disciplinaries, grievances, absence, performance and restructures, • Providing pragmatic, commercially-focused HR advice in a fast-paced environment, • Supporting leaders to drive engagement, performance and consistency across sites, • Proven HR Business Partner experience within large multi-site retail or hospitality groups, • Deep, practical experience handling volume ER casework in operational environments, • Comfortable working at pace, with confident stakeholder management skills, • Commercial, pragmatic and solutions-focused in your approach, • Salary: £60,000, • Car allowance: £4,800, • Location: London Head Office, • Working pattern: 4 days per week in the London office, Fridays working from home (non-negotiable)

Sales Development Representative Location: London, UK (WeWork Canary Wharf, 4 days per week in office) Salary: £35 base + commission and equity Start: January 2025 About Milo Milo is an AI analyst that gives product teams answers from their data in minutes, not days. We connect to company databases and let non-technical users get answers fast. The problem we solve is real: business decisions get made on guesswork because getting data takes too long. Analysts spend their time fielding ad-hoc requests instead of doing strategic work. We're changing that. The Role You'll work directly with our Head of Sales to build pipeline through outbound prospecting. This does mean being comfortable getting on the phone. This is a hands-on role at an early-stage company. You will have support and guidance but wont be micro managed. Fair warning: You'll have days where nothing lands. If you want a comfortable 9-5 where you send emails and tick boxes, not for you. If you thrive on challenge and want to prove yourself, this could be the role that accelerates your career. What You'll Do Daily: • Make calls to target accounts using salesfinity, • Send personalised LinkedIn outreach to Tier A prospects, • Update CRM (HubSpot) with call notes and pipeline activity, • Qualify inbound interest and book discovery calls Weekly: • Build and refine prospect lists using Apollo, LinkedIn Sales Navigator, and other tools, • Create short video outreach for high-priority accounts (Vidyard/Loom), • Collaborate on messaging - what's landing, what's not As You Grow: • Help create sales enablement content (use case videos, competitor comparisons), • Run discovery calls independently, • Develop account strategies for enterprise prospects What You Bring Must have: • 1-2 years of B2B sales, SDR, or customer-facing experience., • Comfortable on the phone., • Initiative., • Coachable. We use a specific sales methodology, you need to be open to learning it and getting feedback., • Able to work from our WeWork in Canary Wharf 4 days per week. Nice to have: • Familiarity with HubSpot, Apollo, LinkedIn Sales Navigator, • Interest in data/analytics/BI space (you'll need to talk credibly about Power BI problems), • Comfortable using AI tools for research, messaging, and productivity. We don't care about: • Your degree or lack of one, • Whether you've hit arbitrary KPIs at a big company, • Perfect CV formatting What We Offer • Salary: £35k base, • Commission: Uncapped, paid on meetings booked that convert to qualified opportunities. Realistic OTE £45k -50k in year one for a solid performer., • Equity: 0.5% share options, • Real training: You'll sit next to the Head of Sales daily and learn phone-first outbound properly. Not watching videos or reading playbooks we’ll actually be making calls together, getting live feedback, building your skills., • Path to AE: High performers move to running their own discovery calls and closing deals within 12 months. We need people who can grow into closers, not career SDRs., • Direct access: You'll work directly with the Head of Sales and CEO. No layers, no politics, no waiting for approval., • Real impact: Your calls will directly generate pipeline that closes. At a startup this size, you'll see exactly how your work translates to revenue and company growth. Why This Role Is Different You'll have more ownership than a typical SDR. We're a small team your ideas matter, your feedback shapes the approach, and you'll see exactly how your work translates to revenue.

Your new company A dynamic engineering and project management organisation specialising in large-scale infrastructure and energy projects. They pride themselves on innovation, integrity, collaboration, and a culture of safety and inclusion. Your new role Supported by the Head of, you'll be responsible for leading environmental and sustainability efforts on a large nuclear infrasturture project in East Anglia / the Southeast. Your mission is to ensure compliance with environmental permits and licences, drive best-practice sustainability, foster a high-performance environmental culture across the supply chain, engage regulators, oversee audits and improvements, manage KPIs, and promote continuous performance enhancement. What you'll need to succeed • A degree in an environmental-related discipline., • Extensive experience managing E&S teams on large, complex, highly regulated construction projects., • Broad construction lifecycle knowledge (civils, mechanical, electrical, completions)., • Strong leadership, influencing, organisational, and communication skills., • Proficiency in managing environmental permits, licences, consents, and ISO 14001 compliance., • Proven track record engaging regulators, contractors, clients, and delivering on regulatory commitments. What you'll get in return • A competitive salary: £80,000 - £120,000 DOE, • Single medical cover & digital GP, • Enhanced parental leave, • Professional development support, • Flexible working options (hybrid, part-time, flexible hours) to support work-life balance., • A supportive, diverse, and inclusive culture with strong focus on mental health and belonging, backed by global employee networks. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

My client is a popular, premium contemporary womenswear brand, which has seen extensive growth this year, with no sign of slowing down! They are looking for a Product Developer to join their East London Head Office. The brand is continuously growing, so the likelihood of a permanent role at the end of it is highly likely. As a Product Developer you will lead the development process across the full range/ multi category, where you will work alongside the design team, to ensure that concepts are put into work from proto through to SMS. You will help to support the costing process and development with the vendors, making sure targets are met. You will also work alongside the Technical team across fits and new developments for both fabric/trim and sample. Product Developer- The Role • Work seasons in advance to drive innovation and develop / source fabrications prior to each season, working closely with design to capture their vision, • Support the designers through developing seasonal collections from design concept through to prototypes, • Continually research raw materials and trims working with suppliers and vendors to build on the materials library, • Liaise with our factory base and suppliers ahead of each season for sourcing, ensuring lead times are discussed in advance and to confirm booking of sampling materials / trims, • Good knowledge of fabric and trim testing against testing requirements, • Taking responsibility for all fabric selections and approvals, • Working with the designers to deliver technical packs to manufacturers, • Attend initial and press fittings each season ensuring materials, trims and colours are confirmed with design and to liaise with the factory base on any potential changes, • Continually manage the range plan during the development stages as this evolves, • Communicate changes after each stage of fitting to the factory base in terms of fabrication and trims, • Awareness and management of key dates within the critical path for assigned categories across all fit stages, • Manage the handover to production – liaising with design and technical department i.e., lab dips approvals and ensuring materials are fit for purpose along with carrying out the approval of raw material submissions. This will be across the entire collection, every season, • Working closely with the design team, technical team & HK office on all seasonal and exclusive collections, • Supporting sales team with product information Product Developer- The Person • Product Developer with 5 years’ experience, • Must have experience and expertise in developing multi product womenswear, • Ability to work both independently and part of a team and able to assist others when necessary, • Methodical, analytical, and driven to make solutions, • Ability to work under pressure whilst having a calm approach, • Highly organised, good negotiator and influencer both within external & internal aspects of the business, • Strong communications skills with clear and professional approach, • Professional, dedicated, hardworking and committed person willing to invest long term, • Demonstrates taste level that aligns with the brand, • Experience of dealing with offshore suppliers, • Experience working in a fast-paced environment, ensuring critical path is honoured, • Experience within a luxury womenswear brand with fashion week experience preferred, • Highly organised in pre-planning and managing the materials library, • Experience of working in an atelier preferred, • Travel may be required, • Experience working with Zedonk We regret that due to the high amount of interest that we receive for each of our vacancies, if you do not hear from one of our consultants within 5 days then unfortunately you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

People & Culture (P&C) Business Partner 6-Month Fixed Term Contract Location: London – Canary Wharf (Hybrid) We are seeking an experienced People & Culture Business Partner to join our team on a 6-month fixed term contract. This role will support the delivery of people strategies and plans across the full commercial lifecycle (win, operate, grow, retain), partnering closely with business leaders to embed effective People & Culture solutions. Key Responsibilities • Execute People & Culture strategies and people plans within assigned business areas, • Design, develop and implement P&C solutions to address business needs and identified risks, • Deliver people solutions across the commercial lifecycle, • Partner with P&C Strategic Partners and Centres of Excellence to embed sustainable change, • Lead organisational design and restructure activity, • Manage people projects and change initiatives, • Provide expert guidance on policies, procedures and UK employment law, • Manage complex employee relations cases, including escalations, TUPE and union engagement, • Coach and advise leaders and managers to promote positive employee relations, • Attend operational and P&C meetings as required, • Support and develop members of the People & Culture team Role Split • 50% People Solutions, • 50% People Advisory Skills, Experience & Qualifications • Strong HR generalist background, ideally within a B2B or multi-site environment, • Degree educated and/or CIPD qualified, • In-depth knowledge of UK employment legislation, • Experience with TUPE, union engagement and complex ER casework, • Proven experience in organisational design, restructures and change management, • Strong stakeholder management and influencing skills, • Excellent communication, coaching and problem-solving capability Reporting Line • Reports to: Head of People & Culture Key Outcomes & Measures • Successful embedding of People & Culture solutions, • Attraction, retention and succession outcomes, • eNPS improvement, • Effective case management and reduced escalations, • Promotion of a diverse, inclusive and safety-first culture If you are an experienced P&C Business Partner available for a fixed-term contract and able to operate in a fast-paced, commercial environment, we would welcome your application.

Role Purpose The Privacy Program Manager serves as the operational engine of Jumio’s global privacy program. This role is responsible for translating privacy and AI governance requirements into actionable project plans, processes, and measurable outcomes. It is a hands-on execution role that supports the Global Head of Privacy and works across Product, Engineering, Support, and other departments to ensure privacy requirements are built into day-to-day operations. This is not a legal advisory role; it is an operational program management position focused on delivery. Role Value This role strengthens Jumio’s trust, compliance readiness, and responsible use of data and AI technologies. By creating structure, driving cross-functional coordination, and implementing scalable governance processes, the Privacy Program Manager ensures Jumio meets evolving regulatory requirements while maintaining operational excellence. Example Responsibilities • Manage the privacy program’s project portfolio, including timelines, milestones, and deliverables., • Use Jira and Confluence to document processes, maintain project tracking, and create dashboards that provide program visibility to leadership., • Develop, maintain, and report on privacy program metrics and KPIs., • Oversee Jumio’s end-to-end Data Subject Request (DSR) process by coordinating with internal teams to ensure timely and accurate responses., • Maintain privacy policies and procedures and ensure the organization is aware of and aligned with required practices., • Support the maintenance of Records of Processing Activities (RoPA) and related documentation., • Project manage AI governance operational requirements, including compliance needs related to the EU AI Act., • Partner with Product, Engineering, and other stakeholders to maintain the company’s AI model inventory., • Coordinate operational activities of the AI Governance Committee such as scheduling, agenda creation, meeting documentation, and tracking action items., • Drive the implementation of technical and procedural controls required by privacy and AI-related regulations., • Assist in developing and deploying privacy training and responsible AI training across the company., • Collaborate with cross-functional teams to embed privacy and responsible AI principles into workflows and product development. Experience and Qualifications • 3 to 5 years of hands-on experience in privacy program management, privacy operations, or similar roles., • Strong organizational skills and demonstrated ability to manage complex, cross-functional programs., • Practical understanding of global privacy regulations such as GDPR and CCPA., • Comfort working with technical teams and discussing concepts such as data flows, APIs, or machine learning models., • Excellent communication skills and the ability to influence and partner with diverse stakeholders., • A strong execution orientation and ability to work independently. Great to have Experience and Qualifications • IAPP AIGP certification or other privacy or AI governance credentials., • Experience in high-risk data environments such as biometrics, fintech, or healthtech., • Experience with privacy or governance tools such as Transcend, Securiti.ai, Jira, or Confluence., • Experience working in a fast-paced technology company.

Senior Enterprise Account Director (Europe) About the company • Global SaaS leader transforming how enterprises hire, develop, and retain talent through data-driven workforce intelligence solutions., • Trusted by a broad range of Fortune 500 clients and leading global brands., • Combining AI, behavioural science, and analytics, their platform helps organisations hire faster, develop leaders, and unlock workforce potential at scale., • Over 35 years of experience building a reputation for innovation, integrity, and long-term client partnerships. About the role • Drive commercial expansion and revenue growth across a defined portfolio of enterprise customers., • Lead strategic account planning to identify and execute upsell and cross-sell opportunities., • Build and nurture senior stakeholder relationships (CHRO, Head of Talent, Procurement) to drive long-term value and partnership., • Collaborate with customer success teams to ensure client satisfaction while maintaining full ownership of renewals and commercial growth., • Leverage a consultative, data-led sales approach to position a wide portfolio of workforce solutions across global regions., • Act as a trusted advisor, aligning solutions with customer priorities and driving measurable impact on workforce outcomes. Your previous experience • Proven track record of driving expansion and renewals in enterprise SaaS sales (HR Tech, Talent Intelligence, or workforce solutions preferred)., • Comfortable managing a $2.5M–$3M book of business and delivering $500K+ in net-new expansion ARR annually., • Skilled in consultative, multi-stakeholder sales with strong executive presence and commercial acumen., • Experienced building and managing C-suite relationships, particularly within HR and Talent functions., • Stable, career-minded professional who values partnership, strategy, and sustainable growth., • Excellent communicator, collaborator, and strategic thinker who thrives in a supportive, results-driven culture. Package • £100,000 - £144,000 base (DOE) + 70% bonus, • HYBRID – 3 days per week, • Supportive, collaborative environment with genuine career development opportunities, • Competitive benefits package including private medical insurance, retirement plans, and wellness programmes Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers with 4 years PQE + to join our consultancy. Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Immediate access to our accreditations., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS We have more avenues for professionals wanting to be office-based, working as part of a team or have different qualification levels!

This is an excellent opportunity to join a leading global retail business who are looking to hire a commercial lawyer on a 12-month fixed-term contract. The successful candidate would report into the Head of Legal and be part of a wider team working taking on a very generalist commercial role. This role will involve drafting, reviewing and negotiating a wide range of commercial contracts whilst also advising on other areas such as corporate, data protection and property agreements when required. The ideal candidate is likely to have 4+ years PQE commercial contracting experience in a retail/FMCG business. The client will strongly consider candidates coming from a law firm/another in-house environment. If you are interested, please get in touch:

Enjoy a career without limits, earning up to 75% of your billing. We are seeking legal professionals that are keen to work on a consultancy, fee sharing basis. Taylor Rose is a top 60 law firm with over 25 offices nationwide. We are offering you a unique opportunity to take back control of your life and earnings. Choose to work from home, one of our offices or both! We are looking for individuals and groups of Solicitors, FCILEx or Licensed Conveyancers who have expertise in residential or commercial property in the private and/or public sectors with 4 years PQE + to join our consultancy Why choose us? • Earn up to 75% of what you bill; your split will not drop below 70%., • Referral of larger and established clients, • Immediate access to our accreditations and lender panels, • Choose your own clients, fees, hours and volume of work., • Work from home, 100 days access to hot-desking facilities., • PII cover up to £20 million., • Access to nationwide offices and meeting rooms., • Free calls through our app., • Fully optimised CMS and electronic systems., • Access to business development., • Dedicated liaison team., • Technical head for ops, legal support and training. And much more. So, if you want a career without limits and freedom, then we may be your next move. To find out more, contact us now to chat confidentially with one of our advisors. PS If you have less than 4 years experience you may be able to join us as a fee earning consultant, contact us for more details.

🏗️ Assistant Cost Planner – Leading Residential Developer (City of London) 📍 Location: City of London (Head Office) 💰 Salary: Up to £55,000 basic + excellent package (car allowance, bonus, healthcare, and pension) 🏢 Employer: Prestigious London Residential Developer 🔍 About the Role An exciting opportunity has arisen for an ambitious Assistant Cost Planner to join one of the UK’s most respected and design-led residential developers, based in their City of London Head Office. This award-winning organisation is renowned for delivering high-quality, design-driven developments across London — from luxury high-rise towers to major regeneration schemes that transform entire neighbourhoods. Financially robust and highly regarded, they continue to set new standards for craftsmanship, innovation, and sustainable design in the capital. As an Assistant Cost Planner, you’ll work closely with Senior Cost Planners and the Commercial Director, gaining exposure to the full lifecycle of early-stage development — including feasibility studies, cost modelling, benchmarking, and value engineering. This is a career-defining opportunity for someone looking to progress to Cost Planner level, supported by structured training, mentorship, and long-term professional development within one of London’s most successful developers. 💠 Key Responsibilities • Support Senior Cost Planners in preparing feasibility studies, cost plans, and budget estimates for high-value London projects., • Assist with benchmarking, cost analysis, and data modelling to inform early-stage design and land appraisals., • Contribute to value engineering exercises to enhance design efficiency and cost effectiveness., • Maintain accurate cost data, market trends, and supply chain intelligence., • Assist in preparing commercial reports and presentations for internal stakeholders and the Commercial Director., • Collaborate with design, technical, and development teams to align financial goals with design intent., • Help maintain and develop internal cost databases and benchmarking tools. 🎓 Skills & Experience Required • Degree-qualified in Quantity Surveying, Construction Management, or a related discipline., • Ideally 1–3 years’ experience with a developer, main contractor, or cost consultancy., • Strong numerical, analytical, and Excel skills; experience with CostX or similar software desirable., • Excellent attention to detail, communication, and organisation., • Passionate about design-led residential development and commercial strategy., • Ambitious, proactive, and eager to develop towards Cost Planner level. 🌟 Why Join? • Join a leading London developer delivering high-profile, design-led residential schemes., • Gain hands-on experience across projects from £100m to £1bn+, influencing design and cost strategy., • Structured progression to Cost Planner level, with mentoring from senior commercial leaders., • Direct exposure to the Commercial Director and senior decision-makers., • Supportive, collaborative environment that invests in training, RICS support, and professional growth., • Help shape the financial blueprint of landmark London developments from concept to delivery. 💼 What’s on Offer • Up to £55,000 basic salary + car allowance, bonus, healthcare, and pension., • Career progression to Cost Planner and Senior Cost Planner levels., • Opportunity to work on high-value, design-led residential developments., • Stable, long-term position within a financially secure and respected developer., • Inclusive, high-performance culture that nurtures ambition and innovation. For a confidential discussion about this opportunity, please apply

We are working exclusively with our client to find a Remote Sales Engineer based in the UK. About: We’re partnering with a leading technical-assessment SaaS business that is redefining how engineering teams are built. Their platform enables organisations to screen, test, and skill-map both candidates and employees, ensuring smarter and fairer hiring decisions by evaluating real technical ability at scale. By powering more accurate skills analysis, they are driving digital transformation, enabling AI adoption, and shaping workforce intelligence for some of the world’s most innovative companies. With an established Head of Sales Engineering and IC team providing much-needed technical support, it is now time for another Sales Engineer to assist with enterprise and mid-market deals. Key Highlights: • Sales Engineer role with real impact in a growing, high-performing team., • Business at $16M ARR, currently in turnaround mode – opportunity to shape both strategy and execution., • Series B company with $20M+ raised., • 80% of leads are generated through inbound channels., • Covering both the UK and US - working with some of the most interesting companies across the globe., • 40% win rate and $100K ACV, with a 4–8 month deal cycle., • Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance., • Achievable team quota of $1.2m per quarter., • Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT., • Global headcount of ~85 (30 in the UK), offering strong influence and scale potential., • Product delivers tangible ROI: saves TA and engineering time, reduces bad hires, and accelerates billable hours., • Strong enterprise use cases across digital transformation, AI talent discovery, and workforce intelligence., • No-nonsense, high-performance culture suited to driven operators who thrive in fast-paced environments., • Fully remote working., • Compensation: £90k - £100k base + 25% OTE, with pension, healthcare, dental, and workspace budget. The Role: • Close six-figure deals with CTOs, Heads of Engineering, and other senior technical stakeholders within enterprise accounts, with champions typically in talent acquisition leadership., • Respond to RFIs and RFPs, ensuring high-quality, timely submissions., • Deliver tailored product demonstrations that showcase how the platform optimises technical hiring for speed, quality, and future readiness., • Analyse customers’ existing technical hiring workflows to align needs with platform capabilities., • Lead technical workshops and on-site assessments to evaluate solution compatibility and business impact., • Own all pre-sales documentation and collaborate with product and engineering teams to support bespoke solution design., • Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity., • Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: • Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer-facing technical role., • Strong technical aptitude with the ability to translate complex concepts into clear business value., • Proven ability to collaborate closely with sales teams during the full deal cycle — from discovery to technical validation and close., • Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities., • Confident presenting to both technical and executive-level stakeholders., • Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly., • Comfortable managing multiple concurrent opportunities in a fast-paced, enterprise sales environment., • Familiarity with sales methodologies such as MEDDICC or Challenger is an advantage., • Willingness and ability to travel internationally to meet customers and build relationships., • Thrives in a startup environment: adaptable, proactive, and hands-on. Benefits: • £90k - £100k base + 25%., • Fully remote working., • Private health and dental., • The tech you need for a suitable home office.

Engineering Manager (Java AI) London / WFH to £140k Are you a technical leader with a strong knowledge of AI and its practical uses within software engineering? You could be progressing your career in a senior, hands-on Engineering Manager role at a global FinTech / CFD trading company that has been consistently voted as one of the UKs top employers. What's in it for you: • Salary to £140k + Bonus, • Pension, Private Medical Care, Life Assurance, • Option to buy or sell holiday days, • Wellness benefits and gym subsidy, • Childcare vouchers, • Enhanced paternity leave including shared parental pay and leave, • Employee led LGBTQ+, Women's, Black and Parents & Carers networks with an annual budget for organising events and projects that foster an open, diverse and inclusive culture, • Plus a range of other perks Your role: As an Engineering Manager you'll head up a team of nine AI Engineers whilst remaining hands-on with coding. Your primary focus will be on using Claude code (an other AI tools and frameworks) throughout the development lifecycle from initial requirements shaping through to deployment to improve speed and efficiency of software development and release. This is an influential role where you and your team will work across product engineering teams to showcase processes and procedures with AI without cutting corners and ensuring compliance. You'll provide leadership, mentoring and coaching to a group of senior engineers and liaise with senior stakeholders to drive improvements and innovation, championing a high-performance engineering environment, fostering collaboration, technical mastery and a mindset of continuous learning across the team. Location / WFH: There's a hybrid model with two days a week work from home, when you are in the office you'll be based in the City with an upbeat team environment, casual dress code and a range of facilities including roof terrace, restaurant and break out areas. About you: • You have strong hands-on technical leadership skills, • You have a strong software engineering background with Java, • You have a strong knowledge of modern software architecture, including microservices, APIs and Cloud technologies, • You have used AI tools in a large commercial enterprise e.g. Claude, Cursor, Windsurf, Prompt or Context engineering, • You have strong code review skills, • You are delivery focussed and champion the clients' needs Apply now to find out more about this Engineering Manager (Java AI) opportunity.

Head of Sales – Player Manager 📍 Borehamwood (office-based) 💷 £80k – £100k base + OTE About the business Our client is a UK-based manufacturer of professional communication equipment, established for nearly 30 years. They design and supply reliable, technical communication products used by organisations that rely on clear, on-the-ground connectivity. The sales team are office-based, with products sold mainly through dealers and distributors rather than direct field sales. The business is owner-managed, commercially stable, and has doubled turnover since Covid. It operates with minimal bureaucracy and a strong pace of change. What we’re looking for This is not a hands-off Head of Sales role. We’re looking for a hands-on player–manager to lead a small, office-based sales team. Someone who still enjoys selling, coaching, and being close to day-to-day execution, not just reviewing dashboards. You’ll work directly with the Managing Director to implement their vision, lead from the front, and set the standard on the sales floor. Initially, you’ll sell personally to understand the products, customers, and systems, while managing and developing the team alongside this. What matters • Strong inside / desk-based sales background, • Proven experience as a player–manager, • Product-led, technical sales experience preferred, • Comfortable reviewing calls, coaching, and driving KPIs, • Pragmatic, resilient, and well-suited to a growing SME What this isn’t • A strategic-only Head of Sales role, • A big-corporate leadership position, • A field sales role If you’re a sales leader who still rolls up their sleeves and leads from the front, this could be a strong fit.

Paid Social Creative Strategist - DTC Ecommerce London - Hybrid £60,000 to £70,000 A high growth DTC brand is looking for a paid social creative strategist to join their London Head Office. Responsibilities: • Developing and executing creative strategies for paid ads, • Analysing campaign data to identify insights, • Creating compelling content ideas, • Producing scripts and briefs Requirements: • 2+ years of creative strategy or performance marketing experience, • Experience in developing creative content and scripts, • Ability to interpret data to inform creative strategy, • Excellent communication skills, • Knowledge of market trends and competitor strategies

Job Title: Sales Development Representative (1 year of experience in sales or similar) Salary: £35k basic, with OTE taking your package up to £60k Sector: Software Our client has delivered field Management software for almost thirty years, with offices across the UK and Asia. They've entered an exciting growth phase in key markets, and are looking for a number of graduates to join a brand new team! If you're looking to embark on a lucrative career where the reward reflects your effort, this is the opportunity for you! Benefits: • £35k basic salary, with OTE taking your total package up to £60k in year one, • Fantastic, modern head offices centrally located, • Excellent progression, learning and development potential - through to leadership, senior Sales or product, • Team socials in a welcoming, inclusive environment, • Lucrative bonus and incentive schemes, • Healthcare and Pension, • Develop a comprehensive understanding of the company's software suite and internal processes, • Generate demand with customers, producing qualified sales opportunities, • Cultivate long-term relationships with businesses, mapping out potential business with fresh prospects, • Book software demonstrations through outbound calling, LinkedIn outreach, emailing and other channels, • Learn and enjoy mentorship from senior sellers on best practice and strategy, • Degree educated - but this is not necessary, as long as you can readily demonstrate commercial understanding, • At least 1 to 2 year's of experience, • Excellent relationship building and communication skills befitting a Salesperson, • Excellent verbal and written communication skills, • Comfortable working in a fast-paced environment, • Capable working independently and proactively, and a quick learner

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Account Manager for Creed in Selfridges W1. Join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂Purpose of the role This role supports the Business Manager in the achievement of objectives set by the Company.The Account Manager plays a pivotal role in upholding the brand`s prestige and delivering an unparalleled customer experience. The role drives success in KPI's for the account through management, motivation, coaching and development of the team. The Account Manager will support the Business Manager in all aspects of running the business and will efficiently take control of the business in the Business Manager's absence. ✂Line of Reporting This role reports into the Business Manager with the Luxury Brand Ambassadors reporting into the Account Manager ✂Key responsibilities Including but not limited to: • Support the Business Manager in creating a luxurious customer experience which exceeds customary standards and service levels making sure that the customer service experience is being constantly delivered., • Lead, coach and inspire the team to ensure they embrace their roles with the same level of dedication, commitment, and passion to provide high levels of service to our customers to required standards using the tools and training provided to facilitate them. To liaise with our Retail Training Team to ensure all the team participate in the relevant training courses to provide a consistent customer service aligned to global guidelines., • Achieve sales and KPI targets as directed by the Business Manager, sharing with the team in a motivational and achievable manner., • Communicate a clear brand experience and liaise with all support functions within the business, • Maintain excellent standards in all areas of operational activity and drive sales and profitability through the performance and development of the team, whilst managing budgets in conjunction with the Head of Retail., • Demonstrate strong clienteling skills – build a loyal customer network, plan and attend client networking events in and outside the store, • Develop a strong sales plan, set financial targets and KPI’s for the team with the Business Manager., • Review performance data with the Business Manager that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness, • Working directly with the team to ensure sales targets are met, • Support the Business Manager in managing stock levels in line with sales forecasts and budgets, • Support the Business Manager in monitoring stock shrinkage and taking pro-active steps to reduce shrinkage wherever possible, • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what relevant competitors are doing and discuss with the Business Manager ways to build the business., • Talent Acquisition: Collaborate with the Business Manager to conduct probationary reviews, employee appraisals and general performance feedback sessions., • Develop the team to provide business continuity and people development; manage daily team related people matters, absence, sickness, holidays, rotas and lead by example at all times. Ensure the team are educated in how to use the on-counter technology to further support the business., • Motivate and supervise the team through a positive leadership style to build a harmonious working environment with regular updates on all aspects of their role and business performance. Manage situations that require attention, ie. personal grooming, punctuality, poor attendance, weak sales performance. ✂Skills/Experience Required • Previous retail sales management experience ideally in a luxury environment, • Ability to demonstrate a successful track record in leading and managing a team., • High levels of attention to detail., • Experience of dealing with clients/customers., • Ability to demonstrate a creative flair and problem-solving skills., • Excellent communication skills both written and verbal., • Proficient to use MS Office programs: Word, Excel, Outlook, Powerpoint. ✂Key Personal Qualities • Highly organised team player, able to communicate with colleagues at all levels of the business., • Eager to learn and share their knowledge, • Able to demonstrate a pro-active attitude and flexible approach., • Excellent time management, organisation, and prioritising skills., • To empower a team to achieve goals and targets., • Ability to work effectively to meet deadlines. Please note that these are not exhaustive list ✂Location This role is based in Selfridges London W1 ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Senior Business Development Manager – Corporate Renewable Energy & Sustainability About Renewabl Renewabl is redefining how companies procure renewable energy. Our platform helps leading corporates and utilities buy and sell cost-effective renewable energy with real impact, and track their Carbon Free Energy score hourly. We help customers move beyond annual certificates to hourly-matched renewable energy, improving ESG credibility, reducing risk, and preparing for emerging 24/7 clean energy standards. We’re scaling fast across the UK, Europe and beyond, and we’re building a commercial team to match our ambition. The Role We’re looking for a hunter-led, consultative sales professional to drive new business with corporate energy buyers across the UK and Europe. This role will report into the Head of Commercial. This is not a high-volume outbound role. You’ll work with a defined target market of corporate accounts, developing thoughtful, account-based sales strategies and leading complex sales cycles end-to-end. You’ll engage sustainability, energy procurement, and finance stakeholders to help them translate climate ambition into credible, cost-aware procurement decisions. You’ll be an early commercial hire, working closely with the founders to shape how Renewabl goes to market. Key Responsibilities • Own new business development for a defined set of target corporate accounts., • Develop and execute account-based sales strategies for priority prospects, rather than broad outbound campaigns., • Proactively open doors through tailored outreach, warm introductions, partners, and industry engagement., • Lead consultative discovery conversations with sustainability leads, energy procurement managers, and finance stakeholders., • Manage complex, multi-stakeholder sales cycles from first meeting through to commercial close., • Translate technical topics (hourly matching, PPAs, energy certificates, reporting standards) into clear business value around cost, risk, and ESG credibility., • Build and refine early-stage sales playbooks, messaging, and deal strategies as part of a scaling commercial team., • Work closely with marketing, product, and client success to shape Renewabl’s go-to-market approach., • Maintain disciplined pipeline management and forecasting in a low-volume, high-quality deal environment. What We’re Looking For • Proven experience in hunter-led new business sales, ideally in B2B SaaS, energy, climate tech, or adjacent consultative services., • Track record of self-sourcing and closing complex deals with enterprise or upper mid-market customers., • Comfort selling into multi-stakeholder buying groups, including sustainability, procurement, and finance., • Strong commercial judgement and the ability to communicate complex topics clearly and credibly., • Confidence operating in a fast-moving startup environment, with ambiguity and evolving processes., • A proactive, ownership-driven mindset - comfortable building structure where needed. Nice to Have • Experience selling into corporate energy buyers or utilities., • Familiarity with renewable energy procurement, PPAs, EACs, or energy markets., • Understanding of ESG reporting, carbon accounting, or emerging 24/7 clean energy standards. Why Join Renewabl? • Join a mission-led company at the forefront of the energy transition., • Sell a genuinely differentiated product in a fast-growing market., • Work closely with experienced founders and shape how the commercial function scales., • Real ownership, influence, and career growth as the company grows., • Collaborate with leading corporates, developers, and innovators across Europe. Compensation • Base salary: Competitive, dependent on experience, • Bonus: Performance-based commission structure Flexible working, training budget, Lime Bike Scheme, wellness allowance, and startup perks

Our team is looking to connect with experienced professionals for future opportunities across Human Resources and Change & Transformation. We would love to connect with professionals across HR Leadership, Organisational Design, HR Shared Services, and Strategy & Planning. If you're currently contracting on £650-1200 p/d or seeking permanent roles from £90k -150k, we're keen to meet you. We're particularly interested in speaking with people who are interested in the following roles: • HR Director / Head of, • Organisational Design Lead / Consultant, • Head of HR Operations / Shared Services, • Management Consultants - Change

🚀 Head of E-Commerce & Marketplace – Multi-Brand Consumer Group Comfortable Six Figure Base + Bonus + Bens| Global | Shopify | I am supporting a client to land a commercially sharp Head of E-Commerce & Marketplace - to lead their global digital trading strategy across multi brand and key markets. 🌍 Global outreach 🛒 Shopify platform – Strong GMV and growing 📈 Own the trade calendar, marketplace growth & site performance 👥 Lead a talented team of 30 across Trading, Content, and Marketplace Ops You’ll collaborate closely with Marketing, Ops, and Product to deliver brilliant D2C experiences — and take the digital business to the next level. Ideal background: Retail or consumer brand experience, Head of Ecom or Digital Director-level, hands-on trading mindset, and used to scaling platforms and teams. Think: Selfridges / M&S / Nike. Something with a vibe 😎 If you’ve led E-Com for high-growth brands or heavyweight retailers — Let’s talk 🗣️ #ecommerce#trading#forecasting#P&L#promotions#branddevelopment#growth#innovation#ai#shopify

We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. The Brand Partnerships Manager will play a pivotal role in identifying, developing, and maintaining corporate sponsorship and brand partnerships that align with Somerset House’s mission and artistic objectives. This includes cultivating new business, managing existing relationships, and coordinating the delivery of partnership activations across a variety of events and projects. The role will work closely with internal teams and external partners, ensuring seamless collaboration and successful execution of partnership strategies. The Development team has a particularly strong track record for working with sponsors and brand partners across some of London’s most exciting and culturally relevant events and exhibitions. These include the Summer Series with American Express, SKATE, The Morgan Stanley exhibition – The Missing Thread and our partnership with Hennessy on the Get Up, Stand Up Now exhibition, which won Best Use of Sponsorship to Encourage Diversity & Inclusion at the UK Sponsorship Awards. Somerset House does not receive any regular public funding, therefore income from sponsorship is especially important to enabling us to realise our ambitions for the cultural programme. Somerset House’s Development team is close to the action and works closely with Programming teams, Marketing & Communications as the cultural programme is shaped and delivered. Whilst the Development team is small, we collaborate with a wide range of agency partners, which adds to the breadth of the role. What you'll be doing: New Business Development, Outreach & Sales • Support the delivery of Somerset House’s Brand Partnerships strategy, working with the Senior Brand Partnerships Manager to meet agreed income targets., • Proactively identify and cultivate prospective brand and agency partners across sectors aligned with Somerset House’s programmes., • Build and maintain a healthy new-business pipeline informed by market insight, trend monitoring and competitor analysis., • Represent Somerset House at industry events, meetings and networking opportunities to raise visibility and generate new leads., • Undertake initial outreach to prospective partners, including cold approaches where appropriate., • Working with the Development Coordinator, research brand prospects in accordance with due diligence processes and produce detailed reports to support cultivation and engagement, • Build and manage a personal portfolio of brand and agency prospects, using systematic processes to identify, cultivate and convert new partnership opportunities., • Secure brand partnerships and sponsorships at the five and six-figure level to support Somerset House’s development targets., • Work with internal teams to shape and refine partnership products, opportunities and assets, ensuring they meet market needs and appeal to brand partners. Sponsorship Rights, Pitching & Sales • Work with internal teams to gather project information, understand rights and assets, and help shape partnership packages., • Develop tailored, creative proposals and pitch materials that align partner objectives with Somerset House’s mission and creative programmes., • Support the Senior Brand Partnerships Manager and Head of Development with negotiations and contracting, ensuring agreements are accurate, timely and compliant., • Maintain current knowledge of trends in sponsorship, brand partnerships, marketing and cultural collaboration. Account Management & Activation • Act as day-to-day contact for selected partners, providing outstanding partner care and ensuring relationships are managed professionally, positively and responsively., • Manage renewal cycles for existing partners, identifying opportunities to extend, enhance or grow partnerships in line with organisational priorities., • Coordinate partnership delivery across departments, ensuring contractual rights and benefits are fulfilled to a high standard., • Assist with the planning and execution of activations, working with colleagues across Marketing & Communications, Production, Programming teams and Visitor Experience., • Produce timely and insightful reporting and evaluation materials for partners., • Maintain accurate records of all activity, contacts, proposals, contracts and financial information using Tessitura and internal systems., • Provide regular reports, updates and analysis on your portfolio including financial reporting and pipeline analysis., • Liaise with Somerset House Trust's Head of Legal to draft and issue sponsorship and partnership contracts., • Working with the Development Coordinator, request and process invoices and monitor payment schedules of brand partners and sponsors., • Contribute to a culture of partnership excellence, upholding high standards of stewardship, service and relationship management., • Champion the value of brand partnerships internally, helping colleagues understand how they support Somerset House’s wider mission. Essential • Demonstrable track record of securing brand partnerships or sponsorships at the four- and five-figure level, working to commercial income targets., • Experience cultivating and managing partnerships in a brand, agency, commercial, cultural or not-for-profit environment., • Evidence of delivering strong stewardship and relationship-building activity, leading to renewals or partnership growth., • Strong understanding of marketing, communications and audience engagement principles, especially how brands activate within cultural or creative contexts., • Familiarity with partnership rights, approval processes, brand governance and asset management., • Knowledge of GDPR, data protection and relevant aspects of the Fundraising Regulator’s Code of Practice, where applicable., • Desirable, • Experience managing brand partnerships in a cultural or creative organisation., • Experience developing or shaping new partnership products or packages., • Experience securing higher-value partnerships (six-figure and above)., • Experience working within the arts, culture, media or creative industries., • Strong financial literacy, including experience reporting on partnership value, income forecasting and pipeline management. Creative, Communication & Presentation Skills • Excellent written communication skills, with the ability to craft compelling proposals, pitch decks and partnership narratives., • Demonstrable ability to generate creative partnership ideas, content concepts and activation approaches that align partner and organisational goals., • Confident presenter, able to communicate persuasively with brands, agencies and senior stakeholders., • Strong stakeholder management skills, including negotiation, expectation setting and relationship building at all levels., • Excellent networking skills and confidence representing Somerset House externally., • Meticulous attention to detail and consistently high standards of accuracy., • Strong administrative and project-management skills, with the ability to manage a varied workload and meet deadlines., • Confident CRM user (ideally Tessitura), with the ability to maintain accurate contact, financial and pipeline records., • Ability to act with tact, discretion and professionalism at all times.

Our client, an international bank based in London (Harrow) seek a Buy to Let Mortgage Business Development Executive/Manager to help grow the retail business of the bank by sourcing and marketing Buy to Let (BTL) Mortgages Candidate Profile • Business Development Manager or Executive with a very strong broker intermediary network, • Previous experience at a Mortgage Lender, building society or high street bank who specialise in BTL mortgage lending Role Responsibilities • Pursue new business opportunities through appropriate networking channels and by promoting customer/community awareness of the Bank’s products and services., • To be responsible for achieving established individual and Bank targets through active involvement/participation in sales management in conjunction with Head Intermediary Relations., • To establish and maintain relationship with the broker while keeping them apprised of our products and lending criteria., • To Arrange and attend business meetings and other business/social events to promote brand awareness and identify and target new sales opportunities., • To Undertake networking activities (during and outside of normal working hours/days) to promote the brand by building excellent working relationships with Brokers, Networks and other stakeholders Essential Experience • Business Development Manager or Executive with a very strong broker intermediary network, • Previous experience at a Mortgage Lender, building society or high street bank who specialise in BTL mortgage lending, • In depth experience of Buy to Let Mortgages & commercial lending products, • Track record of meeting and exceeding sales targets

Job Title: Senior Network Engineer – (OUTSIDE IR35) Location: London (Shoreditch) HYBRID Day Rate: Competitive – candidates are invited to submit their expectations About the Role: A leading global financial organisation is undertaking a major hardware modernisation and is seeking a highly skilled Network Engineer to play a key role in this transformation. This is an exciting opportunity to lead critical projects from day one, with exposure to advanced networking technologies and cloud infrastructure. Key Responsibilities: • Lead the F5 load balancer project from day one, focusing on design and implementation without operational duties., • Head DNS and load balancing initiatives across the organisation., • Collaborate with platform and cloud teams post-project to work on end-to-end networking, automation, and low-latency solutions., • Take ownership of network design, implementation, and optimisation across data centre and cloud environments. Required Skills & Experience: • Strong Routing & Switching expertise in data centre networking, including BGP., • Proven experience with load balancers, ideally F5, or other enterprise-grade load balancers., • Solid understanding of DNS., • Experience leading projects independently, particularly in load balancing or DNS. What’s on Offer: • Flexible 2-day per week schedule with a clear path to permanent employment., • Opportunity to lead high-impact networking projects in a cutting-edge financial environment., • Exposure to a broad range of technologies, including cloud networking, automation, and low-latency platform engineering. Why Apply: This role offers a rare chance to join a forward-thinking team, take ownership of a critical project from day one, and broaden career experience across all areas of network engineering within a global financial organisation.

Join us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape the product roadmap. WHAT YOU WILL DO • Design, lead, and evolve the technical architecture of the Connect platform, • Make decisions on tech stack, infrastructure, frameworks, and integration approaches, • Collaborate closely with the Head of Connect to align architecture with roadmap priorities, • Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions, • Mentor and support a growing engineering team, ensuring high-quality delivery, • Translate complex business requirements into scalable and maintainable systems, • Focus on performance, reliability, and security at scale, • Stay ahead of emerging technologies and contribute to continuous improvement WHAT YOU’LL BRING • Strong experience with Service Fabric and Kubernetes, • Proven experience architecting and scaling B2B SaaS platforms, • Strong full-stack technical expertise – especially across C#, JavaScript, and React, • Experience integrating with APIs and identity platforms (e.g. Microsoft Entra ID / Azure AD), • Solid understanding of cloud infrastructure – ideally Azure and Service Fabric, • A collaborative mindset – comfortable working across product, engineering, and client delivery, • A pragmatic, hands-on approach to problem-solving and decision-making, • Background in IAM or SSO is a bonus OUR TECH STACK • Frontend: React, JavaScript, • Backend: C#, .Net, Azure Service Fabric, • Infrastructure: Azure, Service Fabric, Cosmos DB WHY COCENTRIC • Be a key part of a product that’s transforming how the frontline workforce connects, • Help shape the technical foundation of a platform built for scale and impact, • Work alongside a talented, fast-growing team backed by investment and momentum, • Hybrid working model with a base in our London office and flexibility to work from home, • 29 days annual leave, including a day off for your birthday, plus bank holidays., • Our office closes over Christmas, • Generous private medical care and additional perks with Vitality, • Cocentric recognise that your family is important and being able to spend quality time with your family as it grows is a wonderful experience. This is why we offer enhanced Maternity, Paternity, Adoption and Parental leave.

Passionate about the On-Trade but feel like you’re missing something? Do you want to be part of something ground-breaking? I’d highly recommend taking a read of this! This brand launched last year and has already taken the on-trade by storm. Built around a refreshing European concept that’s been a cult favourite abroad for decades, they’re now showing the UK what it’s been missing. After proving incredible traction in their first 18 months, and with strong investment secured, they’re entering their next phase of rapid growth - and looking for a Sales Manager to help take them there. People say startups are risky - and most of them are. But this one? They’re outselling household brands in the venues where they’re listed, backed by serious industry investors, and have built a route-to-market that’s delivering results far beyond expectations. Some standout achievements so far… • Smashed their 2025 revenue target by +50%!, • Built strong distribution across the South Coast, Anglia, and major UK cities., • Regularly outselling category giants., • Strong RTM in place with leading wholesalers., • Scaled a tight, talented team including founders, trade marketing, and BDEs., • Closed a serious investment to fuel aggressive expansion for the next two years. So where do you come in? This brand is now hiring a Sales Manager - a pivotal role that will elevate the founders out of the day-to-day and help drive their next stage of UK growth. This is a rare opportunity to step into a high-ownership commercial leadership role before the rocketship truly takes off. You’ll be the bridge between the senior leadership team and the field, managing and developing a growing team and shaping the commercial strategy for nationwide expansion. You’ll lead 2 direct reports, coach them to success, and build smart, scalable sales plans that unlock huge amounts of low-hanging fruit across the UK on-trade. This is a brand creating a category - not just launching another drinks brand! The opportunity for progression? Massive. The route to Head of Sales? Clear. Must-haves • London-based., • 3–5 years of sales experience in BWS — ideally with beer, kegs or draught., • Managed at least one direct report and knows how to motivate, coach and elevate a team., • A strategic mindset – this role is about leadership and structured growth, not pure cold-calling., • Relationship-driven; confident in-venue and commercially switched-on., • A natural leader who takes ownership and thrives in a fast-paced, entrepreneurial setting. Awesome role, right? To apply directly, please send your CV to or apply via the link below. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note Signature Career Management is acting as an employment agency.

Job Title: UK Head of Learning & Development Location: Based at Park Royal (UK role covering Stevenage, Leicester & Plymouth) Company: Europe Snacks Ltd Salary: Up to £70k + Car Allowance + Bonus Take your L&D career to the next level. Are you ready to make a meaningful impact on how people grow and learn? At Europe Snacks, we are now recruiting for a forward-thinking Head of Learning & Development to champion learning, build capability and shape the future of our One UK team. About Us At Europe Snacks Ltd, everything starts with our people. Being recognised as an ‘Outstanding Workplace’ 2025 for the third time running highlights the pride we take in creating a place where colleagues feel supported, valued and inspired. Our values of Entrepreneurship, Excellence and Care shape how we work together every day as we continue to grow as a forward-thinking leader in the snacks industry. The Role The Head of Learning & Development (L&D) will lead and deliver the One UK L&D strategy aligned with business goals, with a focus on building capability across all four UK sites. This includes ownership of soft skills, management and leadership development, and strategic oversight of technical training. What You’ll Do Strategic Leadership • Develop and execute a forward-thinking, One UK L&D strategy that aligns with the business vision and supports long-term employee capability., • Lead the design and delivery of soft skills and leadership programmes for colleagues., • Ensure high-quality learning solutions are available across formats (in-person, virtual, e-learning) to meet diverse needs., • Govern and maintain training records and systems (e.g., Papaya TMS), ensuring data is accurate, audit-ready, and insights-driven., • Define and track KPIs for L&D effectiveness, including impact on performance, compliance, and employee development., • Ensure effective evaluation of L&D initiatives using feedback, ROI, and metrics., • Manage the L&D budget, ensuring cost-effectiveness and demonstrable value., • Lead early-career development programmes including apprenticeships and graduate schemes. About You You’re a passionate L&D senior professional with the ability to inspire, influence, and drive positive change. You’ll have: • Experience & Skills: Proven experience in designing and delivering L&D strategies at a senior level, ideally across multi-site operations. Demonstrable success in leadership and behavioural development programmes. In-depth understanding of technical training frameworks in a regulated or manufacturing environment. Strong command of digital learning systems, learning analytics, and modern L&D technologies including AI., • Qualifications:, • Essential:CIPD Level 7 (or equivalent postgraduate qualification) in Learning & Development, HR, or Organisational Development., • Desirable:Master’s degree in HRM, Learning & Development, Organisational Psychology, or related discipline. Qualified coach or facilitator (e.g., ILM Level 5/7 in Coaching & Mentoring, or equivalent)., • Qualities: Resilience, pace, adaptability, and the confidence to challenge the status quo while fostering collaboration. Why Join Us? • Begin 2026 in a role that values your skills and empowers you to grow., • Be part of a supportive, innovative, and collaborative team., • Join a company that champions equality, diversity, and inclusion and values its people as its greatest asset. What We Offer • Highly competitive compensation package., • Ample opportunities for professional growth and development., • BUPA Health Care Plan, NEST Pension and AXA Life Insurance., • Digital online reward platform including discounts and multiple salary sacrifice options, • Recognition & Wellbeing Programs How to Apply If you’re ready to take the leap and join a company that is passionate about it’s people, apply today and help us shape the future of Europe Snacks. Closing Date: 31st December 2025 Contact Email: Let’s shape a better workplace together.

Feel is a trailblazing direct-to-consumer wellness brand on a mission to redefine how women care for their health. Born in the UK and trusted by hundreds of thousands, we create science-backed supplements and clean beauty innovations in wellness that help women feel strong, confident, and empowered - every single day. Fueled by customer obsession and a relentless drive for innovation, we’re now bringing our award-winning formulas globally. With Dubai and London as our international hubs, we’re building a powerhouse team to lead this next chapter of global growth. 🚀 We’re already an 8-figure brand in the UK - and we’re just getting started. Our goal? Triple our growth in the next few years through bold international expansion, world-class marketing, and a culture of excellence. This is your chance to be part of something extraordinary from the ground up. If you're passionate about wellness, innovation, and building brands that truly make a difference - we want to hear from you. The Opportunity As the Customer Service Manager, you’ll own the full performance of Feel’s Customer Service function - driving measurable results across response quality, speed, automation, AI and customer satisfaction. You’ll stay close to the day-to-day, handling Tier 2–3 escalations, analysing and reporting on performance data, and creating improvements that actually work. This is a hands-on role for someone who gets things done. You’ll combine sharp operational judgement with data, automation, and AI to deliver one of the most advanced customer experiences in the wellness industry. You’ll report directly to the Head of Customer Service and play a key role in scaling operations globally - from refining workflows and creating automation logic to improving how AI interacts with our customers across every channel. About You You own outcomes from start to finish. You don’t wait for instructions - you spot what’s broken, fix it fast, and make sure it never slips again. You move quickly, stay close to the detail, and hold yourself to a higher standard than anyone around you. You know customer service inside out - from data, dashboards, and automation to tone, escalation handling, and customer sentiment. You’re just as confident rewriting automation logic as you are resolving a complex ticket or presenting performance results to leadership.You create structure, consistency, and measurable impact where it’s missing. You turn insights into action, feedback into improvement, and good operations into great ones. You’re direct, decisive, and never think any task is beneath you if it drives results. Key Responsibilities Team Management • Own and lead the day-to-day running of the Customer Service team - structuring and overseeing all work across daily, weekly, and monthly routines., • Build and maintain team rotas, deliver daily stand-ups, and ensure consistent performance through clear KPIs, reporting, and regular appraisals (including 180-reviews)., • Create and update training materials, maintain worksheets and documentation, and drive continuous improvement across the team’s workflow and output. Customer Operations & Escalation Ownership • Work directly on customer tickets daily to stay connected to customer sentiment and identify recurring issues before they escalate., • Set and uphold the standard for quality, speed, and tone consistency across all channels., • Own Tier 2–3 customer escalations, delivering fast, precise resolutions that set the benchmark for tone and accuracy. Data, Reporting & Continuous Improvement • Own customer service reporting across Google Sheets, Tableau, and CRM analytics - tracking CSAT, response time, contact rate, and automation performance., • Use data to uncover inefficiencies and convert them into measurable improvements., • Deliver weekly proposals and performance insights - knowing not every idea will land, but the right ones will move the needle. AI, Automation & Optimisation • Own AI and automation quality - review 400+ AI-handled tickets weekly, identify patterns, and tailor guidance to enhance tone, accuracy, and logic., • Build and refine automation logic, macros, and chatbot flows to cut manual handling time without sacrificing quality., • Measure success through real data, iterate fast, and improve constantly. Collaboration & Strategic Execution • Work cross-functionally with Product, Tech, and Operations to deliver scalable improvements that reduce contact rates and increase efficiency., • Support the Head of Customer Service in driving automation and operational projects that raise the bar for customer experience., • Take full ownership - if something needs fixing, you fix it. Requirements • 3+ years’ experience as Customer Service Manager, ideally within e-commerce, subscription, or D2C environments., • Proven success leading high-performing teams in fast-paced, tech-enabled settings., • Strong data analysis skills - confident using Google Sheets (pivot tables, formulas), Tableau, or similar analytics tools to interpret trends and performance., • Hands-on experience with CRM systems, automation tools, and AI-driven workflows (e.g., Gorgias, Zendesk, Intercom, or similar)., • Excellent written and verbal communication skills, with natural empathy and attention to tone., • Demonstrated ability to reduce contact rate, improve efficiency, and scale quality customer support operations., • Comfortable with change, ambiguity, and fast iteration - able to prioritise what matters most without losing sight of the details., • Based in London Why Join Feel? • Competitive salary, • Free products for you and generous discount for friends and family, • Modern office in Holborn, • A collaborative, empowering team culture that values creativity and execution Our Values - How We Work At Feel, we don’t just hire for skills - we hire people who live and breathe our core values: • Collaboration – We work better together, • Efficiency – We move smart and fast, • Passion – We care deeply about our mission, • Continuous Improvement – We always level up, • Customer Focus – We put the customer at the centre If that sounds like you, you’ll feel right at home here.

About IKAWA At IKAWA, we are transforming the coffee industry with world-leading precision sample roasters trusted by coffee professionals in more than 70 countries. Since 2010, over 10,000 users have roasted more than one million cups of coffee using our systems. Our mission is simple: Improve coffee for everyone, farm to cup. We design and manufacture innovative roasting systems that elevate quality, support better decision making in sourcing, and make exceptional coffee more accessible around the world. Today that means two revolutionary roasters, and our long-term vision reaches far beyond this to reshape the global coffee value chain. Join our ambitious team and help us continue to redefine what is possible in coffee. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Role Overview We are looking for a high-performing Sales Executive with proven B2B sales experience to help meet the growing global demand for our IKAWA Sample Roaster for Professionals. This is a hands-on commercial role, reporting into our Head of Sales and Marketing, that blends sales outreach, product demonstrations, customer relationship building, and international travel. You will be confident, enthusiastic, and highly driven, ready to contribute to ambitious growth targets and represent IKAWA in the field. Important: Candidates must be within a comfortable commuting distance to Lewisham and able to work onsite three days per week. This role involves regular international travel at short notice and occasional weekend work for trade shows. Applicants must have the unrestricted right to work in the UK because sponsorship is not available. Key Responsibilities The role includes the following responsibilities but is not limited to: • Present IKAWA’s products to coffee buyers, traders, roasters, and producers around the world, • Manage and engage a dedicated sales pipeline of more than 200 active prospects, • Respond effectively to inbound leads, maintaining fast and high quality communication, • Generate outbound outreach to build a strong, high conversion pipeline, • Bring the value of our product to life through email, phone, virtual demos, and live demonstrations, • Conduct in-person product demonstrations and customer visits in the UK and internationally, • Represent IKAWA at key industry exhibitions and events throughout the year, including some weekends, • Contribute to short term and long term commercial initiatives and improvement projects, • Work closely with account management, marketing, operations, and customer service, • Act as a brand ambassador who champions IKAWA across the coffee industry The ideal Candidate • Minimum two years of B2B sales experience, not retail or shop-floor sales, • Comfortable commuting to Lewisham HQ for three days each week, • Proven track record of achieving or exceeding sales targets, • Strong relationship building and customer engagement skills, • Confident presenting and demonstrating products, both in person and remotely, • Excellent verbal and written communication, • Solid understanding of sales frameworks and pipeline management, • Strong negotiation skills, • Energetic, persistent, and results oriented, • Able to travel internationally at short notice and work occasional weekends for trade shows or other events, • Experience using Hubspot or other similar sales CRM systems Nice to Have • Experience in the specialty coffee industry, coffee equipment sales, green coffee or coffee subscriptions, • Understanding of the Specialty Coffee sector, cupping, flavour profiles and coffee grading knowledge., • Additional business level languages beyond English Why IKAWA? Working at IKAWA means being part of a tight-knit team that’s making a global impact in the coffee industry. We offer a collaborative culture, opportunities for growth, and a chance to work with a product that people truly care about. If you’re passionate about product innocation, sales growth and love great coffee, we’d love to hear from you. Salary: £33k/annum (37.5h contract) + commission Hybrid role: 3 days per week at the company’s HQ in Lewisham, London Holiday allowance: 25 days + Bank holiday Probation: 3 months Start date: 05/01/25