Worcester
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.Head of PMO – Technology Delivery Worcester based with a balance of home and office working86,766 - 91,351 per year35 hours per weekWe have an exciting opportunity for a Head of PMO to join our Technology Delivery team, based in Worcester.This role sits within Technology, which is responsible for delivering technology capability across Sanctuary Group, ensuring colleagues have access to the systems and services they need to perform their roles effectively.Reporting to the Director of Technology Delivery, you will lead the Technology Portfolio Management Office (PMO), providing strategic oversight of governance, portfolio planning, resource management, financial control and delivery assurance across a complex portfolio of technology and transformation initiatives.As a senior leader, you will play a key role in shaping portfolio investment decisions, driving PMO maturity and ensuring programmes deliver successful outcomes aligned to Sanctuary's strategic priorities.The role of Head of PMO will include:Defining and owning the PMO strategy and operating model, establishing the frameworks, controls and capabilities required to manage a complex portfolio of programmes and investments Defining and implementing consistent delivery standards, methodologies and tools, balancing effective control with the flexibility needed across a diverse portfolioEstablishing and enforcing portfolio governance and assurance processes, providing constructive challenge and escalating where delivery is not aligned with agreed standards or outcomesActing as a senior advisor to the Director of Technology Delivery, providing independent insight and recommendations to support portfolio decisions and outcomesLeading portfolio planning and prioritisation, bringing together demand, capacity, financial constraints and strategic objectives to support executive decision-makingEnsuring the integrity of portfolio performance information and translating complex delivery data into clear, meaningful and actionable insight for senior stakeholdersOverseeing cross-portfolio risks, issues and dependencies, ensuring systemic risks are understood, appropriately escalated and effectively managedProviding oversight of portfolio financial performance, including consistent approaches to cost management, forecasting, investment appraisal and benefits trackingMaintaining portfolio-wide resource and capacity insight to support workforce planning and the effective allocation of resources across competing prioritiesLeading, supporting and developing the PMO team, building an inclusive and collaborative culture focused on high performance and continuous improvementDriving improvements in PMO capability and delivery maturity by working collaboratively with delivery colleagues to enhance processes, tools and ways of workingPromoting and championing the culture of the Technology team and enhancing the reputation of Technology Delivery across the wider organisationSkills and experiences:Degree, management qualification, relevant professional qualification or equivalent knowledge and experienceFormal qualification in portfolio, programme or project management, such as P3O, APM PMQ or PRINCE2Comprehensive experience of leading a PMO or portfolio management function within a large and complex technology or transformation environmentComprehensive knowledge of portfolio, programme and project management disciplines, with a proven track record of developing governance, assurance and reporting frameworks at scaleExperience of managing financial performance and controls across large, multi-million-pound portfolios, including forecasting and investment appraisalStrong understanding of Agile, hybrid and Waterfall delivery methodologiesAdvanced leadership skills, with experience of building high-performing, inclusive and collaborative teamsSignificant experience of providing constructive challenge, insight and recommendations at senior leadership levelExcellent analytical and problem-solving skills, with the ability to interpret complex information and identify underlying trends and risksExcellent communication, negotiation, presentation, organisational and stakeholder management skillsThe ability to translate complex technical information into clear and accessible languageAdvanced knowledge of Microsoft Project and PowerPoint, intermediate knowledge of Word and Excel, and practical experience of Planview portfolio management productsA full, current driving licence and the flexibility to travel, including occasional overnight staysWhy work for us?We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: 25 days annual leave (rising to a maximum of 30 days) plus public holidaysA pension scheme with employer contributions from SanctuaryLife AssuranceEmployee Advice Service including counsellingCycle to Work schemeVoluntary health plans Employee discounts Wellbeing support and toolsEmployee recognition schemeStaff Networks, with a shared interest in inclusion, and who provide invaluable support to colleaguesRole salary is 78,878 with an additional policy allowance of 7,887 per annum (rising to 83,046 with an additional policy allowance of 8,304 per annum after 12 months, subject to satisfactory performance)View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date:28th September 2026If you are applying internally, don't forget to use your internal careers account to submit your application.If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -corporate.recruitment@sanctuary.co.ukWe reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - We work closely with the Home Office in order to prevent unlawful working.Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.