401 Best number Jobs in Cardiff (May 2026) - page 3

Operational Line Manager - Council Tax Reform - Cardiff

4 days ago

Cardiff

About the job Job summary Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential. This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC. HMRC Valuation Office are the public sector's property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over 60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales. Job description Operational Line Manager - Council Tax Reform - Role Overview A vacancy has arisen for two HEO Line Managers within the CT Reform Team. Our exciting Council Tax Reform Programme is aimed at developing the organisation's capability to utilise modern mass methods of valuation and appraisal which supports policy decision making at National Government level. The role will be pivotal in supporting new work following the Welsh Government undertaking a consultation exercise leading to an ambitious package of new Council Tax reforms. This reform has evolved and is likely to evolve further over the term and may take an exciting or different path. The role will be leading and managing a small team of EO Caseworkers and AO Property Researchers,working to the SEO Team Leader . The post holder will closely with Mass Appraisal Surveyors and analysts supporting model development, data improvement and identifying properties and areas for further investigation. The team will be at the forefront of the delivery of any major policy reform in Council Tax. Over time we will also look to support other activities where market insight and modelling may assist. This is an exciting opportunity for candidates to develop or deepen their mass appraisal and valuation modelling capability and further develop already proven line management and leadership skills. The successful candidates will be based in the Cardiff location and will manage a co-located team. If you are interested in joining a fast-paced team where you will be able to help develop our skills, digital tools and use of data to employ the latest valuation techniques, then we would like to hear from you. Key responsibilities The role of an HEO Line Manager is to: • Managing your teams performance, by closely monitoring both timeliness and quality metrics, and having meaningful performance conversations with teams and individuals around personal development., • To identify the correct quality standards and ensure quality assurance is carried out on a regular basis., • To create and promote an inclusive working environment that values everyone for their individual contributions, inspiring the whole team to be the best they can be., • To identify and communicate business needs and robust workforce plans to maximise efficiency, and to manage and mitigate potential risks., • To recognise and deal with management issues within the team and resolve them quickly and effectively - applying the correct HR principles to process and escalating where appropriate., • Manage the team to undertake investigative work into the property market in Wales or resulting from modelling outputs and helping to identify anomalies in either property data or valuation accuracy., • Identify opportunities for data improvement as well as constraints and the difficulties with successfully collecting sufficient data., • Support the development of Mass Appraisal and Revaluation products., • Working knowledge and experience of the valuation of domestic properties., • A successful track record of leading a team with the ability to motivate and innovate others whilst demonstrating strong leadership, with a continuous improvement mindset and a positive approach to working in a fast-paced environment., • Ability to communicate technical or complex information clearly and simply to stakeholders., • Excellent communication skills with the ability to influence effectively with a range of stakeholders both verbally and in writing., • Able to provide support, training, and leadership to the team and continuously improve individual and business performance, • Excellent organisation and planning skills with the ability to prioritise and work quickly and accurately., • Ability to work in a busy team environment and have the flexibility to switch, at short notice, between the various duties outlined., • Understanding of MI (Management Information) data., • Managing a Quality Service, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

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