Office support jobs in United Kingdom - Page 5

Role as Restaurant Manager To plan, direct and coordinate the catering services of the restaurant. To lead and manage all aspects of the team through effective supervision, training, and support, while actively engaging with team members, customers, and online order providers. Additionally, to organize kitchen operations in accordance with the restaurant’s daily orders. Tasks required by this job include: • plans restaurant services and directs staff • decides on range and quality of meals and beverages to be provided • discusses customer’s requirements for special occasions • purchases or directs the purchasing of supplies and arranges for preparation of accounts • verifies that quality of food, beverages and waiting service is as required, that kitchen and dining areas are kept clean and appropriate hygiene standards are maintained in compliance with statutory requirements • plans and arranges food preparation in collaboration with other staff and organises the provision of waiting or counter staff • checks that supplies are properly used and accounted for to prevent wastage and loss and to keep within budget limit • determines staffing, financial, material and other short- and long-term requirements • Discusses daily physical and online orders with customers and addresses requirements for special occasions. • Supervises all stock, purchases, and directs the procurement of supplies, arranging for the preparation of accounts. • Ensures the quality of food, beverages, and service meets required standards, and that kitchen and dining areas are kept clean and comply with hygiene regulations. • Plans and arranges food preparation in collaboration with other staff and organizes the provision of waiting or counter staff. • Monitors the proper use and accounting of supplies to prevent wastage and stay within budget limits. • Determines staffing, financial, material, and other short- and long-term requirements. • Ensures the team is productive and enjoys their work, following a robust onboarding process for new starters to aid retention and ensure all relevant paperwork is completed correctly and promptly. • Builds people capability in the restaurant through a focus on functional knowhow and leadership competencies • Encourages the team to take full ownership and accountability for results, following up through robust performance management. • Communicates all key information to the directors effectively, using the most appropriate media, including management meetings. • Rigorously follows all government employment legislation, including working time regulations, Home Office regulations, and the Equality Act.

This job will be managed from our Crewe office CW2 7EA SOS Homecare are looking for enthusiastic, committed, and caring individuals to join our friendly, caring and supportive team. SOS Home Care provides a person-centred service to clients in their own homes. We enable clients to live independently as possible. The role of a Home Care Assistant involves personal care, meal preparation, medication, and support to access the community. You do not need to drive for the role as you will be based in the one area. We aim to provide excellent service to all our service user's so that what we do makes a positive difference to their lives enabling them as individuals to become more engaged in activities in their communities, to be more self-determining, enjoy meaningful relationships, enhance skills, abilities and quality of life. We are looking for people with or without care experience that want to make a difference in someone’s life. We will provide all our new starters with a full induction and then provide ongoing refresher training. We have got an excellent training manager in post which gives our staff access to other courses on top of this. We are constantly looking to develop our staff and provide them with the opportunities to become experts within their fields. We offer a career not just a job! We currently offer: Excellent rates of pay, up to £12.35 per hour Enhancement for working weekends Induction training paid once you have started Flexible working patterns and hours depending on your needs Contracted hours available immediately Access to an excellent range of further courses encourage your development Workplace Pension Scheme Refer a Friend bonus - £200 per referral! Support for achieve your NVQ/QCF qualifications Career progression through to more senior positions You don't need to drive for the role and will pay mileage on top of your salary. Job Types: Full-time, Part-time Pay: £12.05-£12.35 per hour Benefits Company events Company pension On-site parking Referral programme

Barnet Mencap has been supporting people with learning disabilities and autism in the London Borough of Barnet for over 50 years. Reporting to the Chief Operating Officer, we are recruiting a Finance Coordinator to manage Barnet Mencap’s finances to ensure it is able to deliver its core business functions. The key activities will be to manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions. This includes the processing of purchase and sales invoices and completing key reconciliations and posting journals as part of the month end process. The role will also provide support in the preparation of management accounts, budgets, forecasts and other reports. The key duties include: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations Process and reconcile financial transactions, such as invoices, expenses, credit cards and receipts and payments Perform month-end and year-end closing procedures in Sage, including preparation of management accounts and working papers to support year-end financial statements Ensure transactions recorded comply with accounting standards and regulations Assist with the budgeting and forecasting processes Monitor cash flow and manage petty cash Provide support in payroll processing and employee expense reimbursements Manage stakeholder relationships

JOB VACANCY Business Development Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 6 Maytree Walk, Coventry, England, CV2 1FG Please note: Location of work may occasionally vary based on business needs; however, home-working opportunities are available. SALARY £52,500 (£26.92 per hour) We have an exciting opportunity for a skilled and experienced Business Development Manager (SOC: 3556). The ideal candidate will be the driving force behind the growth of our business. You will conduct market research to meet the requirements of an organisation’s expansion objectives and bring about effective university enrolment processes. In addition to being the face of our company, you will manage your own portfolio in our enrolment drives from commencement to completion and manage the budgets in various business aspects. Your role will be multifaceted as you will be responsible to various stakeholders, namely; different universities around the globe, KPG Global board of directors, prospective University students and their sponsors/families. Our ideal candidate will be highly experienced in international recruitment and university enrolment, have experience in the student visa application and CAS allocation and international admissions processes, and a creative individual. You will build a dependable team requiring clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture our forecast. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of work and time time-zones of different clientele and stakeholders across the globe. The ideal candidate must be flexible and adaptable. Who we are KPG Global Education, was established to bridge the gap between the growing demand for overseas students by UK Universities, and the need for swift and compliant University admissions. We appreciate the immense contribution to the UK economy and GDP made by international students and the financial reliance of UK University institutions on them. In 2022-2023 alone, the tuition fee income from all international students in the UK was £11.8 billion. However, this is in decline. KPG Global was set up primarily in response to the growing need for prompt, efficient and reliable professional advisory services for foreign students, parents and sponsors wishing to study in the UK and other countries abroad. This, in-turn, will boost the UK economy whilst enabling international students to achieve their goals of obtaining high quality education in the UK and other developed parts of the western world. We are a Coventry University Accredited partner, and a one-stop destination for all things education-related. Despite our recent incorporation in the UK as an organisation providing Education Support services, we facilitate all aspects of university admission at universities across the UK, Europe and the UK, enrolment and post-enrolment processes. Our various services include, securing university admissions, guidance with the CAS, audit and assessments on English language assessments and qualification providers, student visa support and flight support, temporary accommodation arrangements for visiting family members; relocation support and airport pick up, interview preparations, and post-study facilitation of a smooth entry into the UK labour market. We are here to help you unlock your full potential. Our Beliefs KPG Global aims to facilitate an environment that values and promotes our colleagues. We recognise and value the benefits from our workforce diversity, and are committed to creating a diverse and inclusive environment. Our services also include the facilitation of a smooth entry into the UK labour market for our highly skilled UK-based graduates. As our delegated enrolment market is in Africa, our UK-based staff, will have a better understanding of the African market and education system, international University admissions with UCAS, international recruitment process. African Market Perspective Ideally, the candidate will be able to build relationships with African further education aspirants and their parent or sponsors, with the added benefit stemming from being multi-lingual and able to speak to same languages as the African-based sponsors to effectively market our services, influence the target. This role provides an opportunity for growth as the business grows as pioneer candidates will eventually provide training and mentorship to UK-based workers in better understanding the African market, maximising collaboration and strengthening the relationships with the African market whilst effectively generating business. Key Responsibilities Lead Contact: For new KPG services and university enrolment enquiries in the Africa region. Service Expertise: Comprehensive understanding of our services and seasoned experience in international student enrolment, student visa application and CAS processes. Demand Creation: Generating growth in the demand of our professional services. Networking: You will be our organisation’s representative with various stakeholders in different countries, therefore, you will champion our services. Internal Support: Recruiting, mentoring and training junior business development executives and sales support staff. Consultant: analysing and solving client/customer problems by creating tailored solutions. As our representative, you will build trusted relationships with key stakeholders and clients. Developing promotional activities and conducting marketing research using a range of methodologies whilst creating PR campaigns and advertising strategies. Constantly adapting KPG Global Education’s strategic market positioning through updating our service packages and maintaining business competitive advantage. Working closely with diverse clientele to implement new and tailored solutions whilst updating systems processes. Taking a continuous improvement approach and maximising efficiency by staying abreast with sector changes, maintaining ‘expert’ industry knowledge status. Formulating strategic and draw up long-term business plans and update them to improve on the organisation’s effectiveness in enrolment and sustenance of its relationships with stakeholders (universities, students and their sponsors). You will steer all new matters from inception to handover and completion, generate contracts and business partnerships with different universities. Minimising business costs whilst generating value-for-money business and expansion and report to the board of directors. THE IDEAL CANDIDATE · 4 years’ demonstrable work experience as an international recruiter working in global University enrolment. With a traceable portfolio of successful cases demonstrating skill and acumen. · Strong presentation, interpersonal, customer-facing, and influencing skills · 6 months’ complimentary experience in a Business Analyst or project management role · Our UK-based staff must have a well-versed understanding of the African market and education system to better attract it. · This role provides an opportunity for growth as the business grows because pioneer candidates will eventually provide training and mentorship to UK-based workers. · Extensive Business Development Management experience in various other capacities. · Willingness to travel to various countries across Africa for enrolment campaigns which will be fully funded by KPG Global. · Proactive attitude to work, ability to operate as a team player, build positive rapport at all levels and deliver results under pressure. · Evidenced project delivery and completion in a project manager role · A dynamic individual with a pro-active approach and excellent problem-solving skills. · A hands-on approach and a willingness to work with and alongside the team. · A proven ability to lead and build strong relationships with internal and external teams. · An effective team leader and team player with the ability to work autonomously and work under own initiative. Qualifications: ● Bachelors Degree in Business Management, or equivalent ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 14 October 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Home-working opportunities. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis

MDP Communication Services Limited is an established company that operates within the Access Control, Door Entry, CCTV and automated Gates industry. Our client base is mainly local authority and housing trusts in and around greater London. Due to our continued success, we are excited to be able to offer a new role within our administration team at our headquarters in Potters Bar, Hertfordshire. Job Title: Service Contract Administrator Responsible to: Senior Office Administrator Office Administrator Job Purpose: To ensure a successful workflow of office procedures, and support the Senior office administrator by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, clients, and vendors in person, online, and via telephone. Service Contract Administrator Main Duties: · Communicates with company clients and tenants to produce appointments for our internal service call engineers · Arranges appointments by proactive scheduling into the company’s internal database · Manages correspondence by answering emails, sorting mail and answering incoming and outgoing calls · When required to administer company expenses and invoices · Answers phone calls and transfers them as necessary · Draft, formats, and prints relevant documents · Maintains stock lists and orders office supplies as needed · Interacts with the senior office administrator and carries out their requests · When required assists in purchase orders and invoicing · Manages outgoing post and records data on special deliveries · Photocopies, prints and files appropriate documents as needed Office Administrator Skills and Qualifications: Prior office management experience preferred, but not essential as training is available; Strong attention to detail; Ability to work without supervision; Excellent time management skills; Excellent communication and customer service skills; Strong prioritisation and organisation skills; Ability to handle confidential information; Good record keeping skills; Ability to multitask

Bruiser Theatre Company is seeking an experienced individual familiar with co-designing, devising and delivering an ambitious education and community engagement programme. We have a long-standing commitment to education and community engagement, and this position will further Bruiser’s aim to inspire the next generation of artists and engaged audience members. The Education Officer will be responsible for the coordination of our arts education projects, with the main focus being the delivery of Vital Connect. Vital Connect is a multi-annual project (we are currently starting year 2) supported by the Paul Hamlyn Foundation. Position: Education Officer Salary: £28-30,000 PA Duration: Fixed Term Location: Belfast, Northern Ireland Hours of Work: 40 hours per week - Full Time Position (Some Evenings & Weekends) Notice Period: 2 Months Probation Period: 6 Months **ROLES AND RESPONSIBILITIES** The following is a non-exhaustive list of the roles and responsibilities of the Education Officer: - Deliver the Vital Connect project (outlined in the full Application Pack). - Create and organise educational/participatory theatre activities and workshops. - Schedule meetings with key stakeholders and team members. - Coordinate, recruit, train and manage freelancers. - Prepare and report necessary information to the appropriate members of the Bruiser team, including our Board of Trustees, relevant funders and project beneficiaries. - Work collaboratively with the Bruiser team, support our ongoing commitment to ensuring young people fulfil their full potential by providing access to high quality arts provision. - Responsible for fundraising for Education projects, in collaboration with the wider Bruiser team. - Responsible for managing/maintaining the budget for Vital Connect and other education/community engagement projects, supervised by the Development Manager. - Evaluate programmes/projects on an ongoing basis, and work closely with the external evaluator of Vital Connect to collect and collate necessary data as required. - Design and manage the distribution of educational resources in collaboration with the wider Bruiser team. - Plan and coordinate practical drama sessions/courses/programmes, working with Bruiser’s Artistic Director and Facilitator in Residence to ensure activity is in-line with the organisation’s artistic vision and delivered to a high standard. The primary responsibility of the role is to coordinate/manage workshop delivery, but some facilitation/delivery will be required on occasion. - Ongoing mentoring and communication with teachers and other educational staff engaged with Vital Connect and Bruiser’s wider network of schools. **PERSONAL SPECIFICATION** Qualifications Essential - A third level qualification in the arts/arts management with experience as outlined below OR - Qualified by experience with at least five years’ relevant experience as outlined below. Desirable - Further relevant qualifications, such as short courses in project management, etc. - Post-Graduate Certificate in Education Experience Essential - Working in arts education/creative learning and community engagement - Working with artists to develop innovative opportunities for educational engagement - An understanding of arts education policy and the current Drama curriculum - Sound knowledge of both the arts and education sectors - Financial planning and budget management - Experience in Drama workshop planning and facilitation Desirable - A track record of successful fundraising, fulfilling funding agreements and reporting - Experience of strategic income generation - Experience in effective project evaluation/monitoring - Developing and delivering participatory creative learning projects - Experience as a student of Drama - Experience as a teacher of Drama SKILLS AND ATTRIBUTES - Knowledge, experience and a strong passion for theatre - Excellent written and oral communication and presentation skills - Organised and flexible approach to work - Ability to work well individually and within a team to tight deadlines - Ability to lead and manage freelance employees - Ability to interact in an effective and professional manner with a wide variety of people, including board, donors, staff, volunteers, teachers and young people - Excellent IT skills and experience in digital technologies - Basic financial/budget management skills (Training can be provided) THE APPLICATION PROCESS The deadline to apply for this position is 6pm on 4th October 2024.

We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE

Exceptional Career Opportunities Available in Dartford! Are you seeking a role where you can represent esteemed brands, develop new skills and progress? Our client is currently offering exciting prospects for Sales Assistants to engage with customers and represent a range of reputable companies with the main objective of increasing their brand awareness and income. Whether it's supporting charitable causes, promoting eco-conscious energy solutions, savings on utility services, or showcasing premium food subscriptions, you'll play a pivotal role in diverse industries, shaping the customer experience. Your Responsibilities: • Providing Expert Consultation: Listen attentively to customer needs and offer solutions to build trust and satisfaction. • Engaging with Customers: Initiate meaningful conversations with potential customers, introducing them to the brand and what they offer. • Driving Sales: Identify and pursue sales opportunities and look to meet or exceed sales targets • Record-Keeping: Maintain meticulous records of sales activities and provide regular updates and feedback. • Collaborating with Team: Work harmoniously with fellow Sales Assistants to exchange ideas and offer mutual support. • Attending Briefings: Participate in daily meetings at our client's office to deepen your understanding of brand insights, product knowledge. What You'll Receive: • Travel Opportunities: Exceptional performance could lead to travel opportunities across the UK and beyond. • Comprehensive Training: Access comprehensive training sessions designed to equip you with essential skills and knowledge for success. • Career Development: Create a path towards advancement and professional growth based on your performance. • Rewards and Incentives: Enjoy enticing financial rewards and incentives for meeting targets. • Networking Opportunities: Cultivate meaningful connections within the industry, expanding your professional network. What You'll Need: • No Prior Experience Necessary: Dive into this role with confidence, knowing that comprehensive training awaits. • Welcoming Demeanour: Exude approachability, positivity, and a genuine desire to assist customers. • Tenacity and Drive: Demonstrate determination and a hunger for success in a competitive sales landscape. How to Apply: Excited about this opportunity? Share your CV and contact details today, and let's kick-start your journey into sales!

Volunteer Social Media Specialist (Part-time, Hybrid) London area, United Kingdom Role Description: Torch Card is seeking a passionate and creative Volunteer Social Media Specialist to join our dynamic team. This part-time hybrid role will involve both remote work and regular attendance at meetings, training sessions, and office-related activities in the London area. The Social Media Specialist will play a key role in expanding Torch Card's digital presence, helping to engage with our community, and promoting our mission of empowering women, children, and underserved groups through financial inclusion. At Torch Card, we value open communication, collaboration, and supporting one another to achieve our goals. We are looking for someone who is driven by passion, creativity, and a genuine belief in the power of social good. Key Responsibilities: - Assist in the development and execution of social media strategies to increase brand awareness and engagement. - Create and schedule engaging content across various social media platforms, including Instagram, LinkedIn, and Twitter. - Monitor and respond to community engagement, building positive relationships with our audience. -Collaborate with the marketing and sales teams to promote key campaigns, initiatives, and events. -Analyze social media performance data to provide insights and recommendations for improvement. -Stay up to date with social media trends and emerging platforms to ensure Torch Card’s content remains fresh and relevant. Qualifications: - University student, recent graduate, or graduate student. - Strong interest in social media management, digital marketing, and content creation. - Creative, energetic, and proactive with a passion for storytelling. - Attention to detail and ability to make data-driven decisions. - Excellent communication skills, both written and verbal, with the ability to engage professionally with diverse audiences. - Strong organizational and time-management skills, capable of prioritizing tasks effectively. - Ability to work collaboratively in a team environment as well as independently when needed. - Familiar with social media management tools. - Prior experience in social media, marketing, or a related field is a plus, but not required – we're looking for someone eager to learn and contribute. Why Join Torch Card? By volunteering with Torch Card, you will: - Gain hands-on experience in social media management and digital marketing within the fast-growing fintech sector. - Contribute to meaningful work that promotes financial inclusion and supports underserved communities. - Develop a strong portfolio of work and build your professional network. - Benefit from a supportive and collaborative team environment that encourages innovation and growth. - This is a volunteer position, ideal for those looking to grow their skills and make a positive impact. How to Apply: To apply, please send your CV and a brief cover letter , explaining why you’re interested in joining the Torch Card team as a Volunteer Social Media Specialist.

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job description Proactive Facilties Management is a dynamic and innovative company, committed to delivering exceptional service across all our operations. We are looking for a motivated and experienced Sales and Admin Executive to join our team and drive our sales and administrative functions to new heights. You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully. The core function of your role will be to provide support for the following: Role Overview: As a Sales and Admin, your primary role will be to support and lead our sales and administrative teams to ensure seamless operations. You will work closely with various departments, including marketing, operations, and accounts, to streamline processes and enhance overall business performance. This role is integral to maintaining our high standards of customer service and operational efficiency. Key Responsibilities: Sales Leadership: Lead, manage, and inspire the sales team to achieve and exceed sales targets. Develop and execute effective sales strategies to drive revenue growth. Monitor team performance and provide coaching and mentoring to ensure continuous improvement. Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Identify opportunities for upselling and cross-selling to maximize revenue. Administrative Oversight: Oversee all administrative functions, ensuring they are efficient and support business objectives. Manage office operations, including scheduling, resource allocation, and team logistics. Ensure compliance with company policies and procedures across all administrative activities. Process Improvement: Continuously assess and improve sales and administrative processes to enhance efficiency. Implement best practices to drive operational excellence and streamline workflows. Reporting and Analysis: Prepare regular reports on sales performance, administrative efficiency, and other key metrics. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Team Development: Recruit, train, and develop high-performing teams in both sales and administration. Foster a positive work environment that encourages teamwork, innovation, and professional growth. Manage team logistics using GPS software and ensure effective communication and coordination. Collaboration: Work closely with marketing, finance, and operations departments to align strategies and ensure cohesive execution. Coordinate with various stakeholders to manage bookings, quotations, and customer communications through our CRM system. Respond to customer inquiries, manage complaints, and handle essential administrative functions, including user maintenance, reports, and dashboards. Job role is not limited to the above* - - REQUIREMENTS - - Experience of working in the cleaning industry will be highly advantageous. You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage. Ability to communicate effectively with customers, clients, and staff Excellent written and verbal communication skills Ability to work well under pressure Ability to achieve performance criteria Positive and flexible approach to learning in role Self-motivated Sense of own initiative Ability to work effectively as part of a team Previous experience in the cleaning industry will be highly advantageous. Training and career progression will be provided, where required

We have an opportunity for a talented Sales Agent to join our growing sales desk team based in our Uxbridge headquarters. The right candidate will be outgoing, confident, enthusiastic, creative and enjoy providing solutions for our customers storage needs over the telephone. This is an office-based, telephone sales role and the ideal candidate will have previous in or out bound contact / call centre experience, with a sales-through service approach to converting and closing inbound enquiries to sales. If you have a pro-active, sales focused approach, enjoy a fun-loving, hard-working, target-driven environment and confident using CRM, telephony and email software tools, this IS the role for you. Previous self-storage and/or tele sales experience would be advantageous, but it’s by no means an absolute. We are looking for the right attitude. We provide full training and support to ensure you become a successful easyStorage Sales Agent! Benefits‍ · Uncapped commission (Realistic O.T.E £41,500) · Smart casual dress code · FREE on-site parking · FREE coffee /refreshments / fruits · 20% OFF Storage · Summer& Xmas parties / Company events Job Types: Full-time, Permanent Pay: £28,000.00-£45,000.00 per year Additional pay: Commission pay Yearly bonus Benefits: Company events Company pension Discounted or free food Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Application question(s): Must currently live in UK and within sensible travel distance to Uxbridge UB8 2DB Experience: Sales: 3 years (required) Language: English fluently (required) Work authorisation: United Kingdom (required) Ability to Commute: Uxbridge (required) Work Location: In person

Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!

We are a property management and lettings company based in North London. We are looking for an administration assistant who can start working immediately. Applicant must be; -at least 1 year of experience -with an excellent telephone manner and organisation skills -attention to details -a self motivated person with the ambition to develop your skills, making the role your own You will support Directors and the team with all administrative and IT duties including preparing documents, greeting clients, being responsible for office supplies and entering data. Office hours: Monday-Friday 10:30-18:30 Saturday by 11:00-17:00 Sunday and Bank holidays closed For more information, please send us your CV

We are looking for a special someone who is passionate about supporting people affected by dementia and making a difference to them. The memory café and meeting centre coordinator will have responsibility for developing, establishing and facilitating 3 additional memory cafes and 2 additional meeting centres in Herefordshire. Memory Cafés are a comfortable, social gathering that allow people experiencing memory loss and a loved one to connect, socialize, and build new support networks. They also provide an opportunity for people to enjoy activities, access information, advice and support. Beverages, cake, biscuits and fruit are provided at each café. A Meeting Centre is a local resource, operating out of ordinary community buildings, that offers on-going warm and friendly support to people with mild to moderate dementia and their families. At the heart of the Meeting Centre is a social club where people meet to have fun, talk to others and get help that focuses on what they need. Meeting Centres are based on sound research evidence of what helps people to cope well in adjusting to living with the symptoms and changes that dementia brings. The Co-ordinator will be responsible for ensuring the running and management of each monthly café and weekly meeting centre with the support of our existing team. The Co-ordinator also will be responsible for making each café and meeting centre as sustainable as possible following an existing model and ensuring community investment in them. The cafés and meeting centres deliver an element of maintenance cognitive stimulation therapy as part of its activities; so, a knowledge of MCST or a willingness to undertake training will be essential. Meeting Centre coordinator training will also be provided by the Association of Dementia Studies at the University of Worcester, as will mentoring by our existing Meeting Centre coordinators. This is a three-year project and as such you will need to be able manage your time effectively and efficiently. The project will be evaluated by the University of Worcester, Association of Dementia Studies so data collection and monitoring will play a part in this role. You will be office based, but the majority of the time it is expected that you will be working in the community, so access to your own transport is essential.

We are now looking for an experienced and confident Administrator on a part time, permanent basis. The role is to help streamline the nursery administration processes, ensuring that highest level service is provided to the customer, whilst supporting the business to provide a happy safe, secure and stimulating environment in which the physical, emotional, intellectual, social and psychological development of the children is taken in to full account. Roles/Responsibilities include: General Administrative Duties: Maintaining family and account records on the nursery computer program. Dealing with any parents account queries swiftly & efficiently. Maintaining accurate and confidential staff, children’s, and parent’s records. Managing supplies and ordering Enquiries: Booking prospective parents into show rounds Liaising with head office regarding enrolment week and open days Obtaining feedback on those who have attended the nursery Working closely with Head Office to manage and maintain a waiting list (if required) Financial Support Submitting funding for the site when required Invoicing monthly via Connect & the monthly collection of direct debits, childcare vouchers, tax free childcare. Ensuring accounts are up to date and accurate, including direct debt management To work alongside the Pre-School manager to Ensure the Early Years, 2,3 & 4-year-old funding is claimed correctly, and head count forms completed by parents on a termly basis and submitted to the council within the omitted time scales. Monitor & track Funding payments and highlight any anomalies immediately to the management team. Post payments to the children’s accounts to ensure accuracy of accounts. Monthly review with manager regarding debt, payments and collections. Managing and preparing receipts/invoices for site credit card (monthly) Run and pay site invoices monthly, via zero Recruitment & Personnel Maintaining accurate staff employment records, including the collection of references and DBS. Support the managers maintain weekly personnel and payroll records The ideal candidate will have experience in a similar role, with exceptional administration, financial administration, and customer service skills. You will be a quick and efficient worker, and be fully conversant with MS Office packages and programmes (good Excel skills are a must), and have previously worked with various Software Packages. Experience with Connect, Xero and/or ADP systems would be an advantage. Little Cakes Montessori School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Job Types: Part-time, Permanent Pay: £13.00 per hour Expected hours: 21-25 per week Schedule: Monday Thursday, Friday Work Location: In person

A Personal Secretary plays a crucial role in providing administrative and organizational support to an individual, typically a senior executive, manager, or a high-ranking professional. The responsibilities can vary depending on the employer’s needs, but here are the common duties and skills required for this role: Job Responsibilities: Diary Management: Scheduling and organizing meetings, appointments, and events. Managing the employer’s calendar to avoid conflicts. Travel Arrangements: Organizing business trips, booking flights, hotels, and transportation. Preparing itineraries and ensuring all travel details are accounted for. Correspondence Handling: Managing incoming and outgoing communication such as emails, calls, and letters. Drafting and typing emails, letters, and other documents on behalf of the employer. Meeting Preparation: Preparing agendas, reports, and presentations for meetings. Taking minutes during meetings and distributing them to the relevant participants. Administrative Support: Filing and maintaining confidential documents. Performing general office duties like photocopying, scanning, and managing office supplies. Task Prioritization: Organizing and prioritizing tasks to ensure the employer stays on top of their commitments. Managing and completing special projects assigned by the employer. Liaison: Acting as a point of contact between the employer and internal/external stakeholders. Coordinating with other departments or external partners as needed. Personal Tasks: Occasionally performing personal errands or non-business-related tasks such as handling household or family-related activities. Skills Required: Excellent Communication: Ability to communicate effectively both verbally and in writing. Time Management: Strong organizational skills and the ability to prioritize tasks and manage time efficiently. Discretion and Confidentiality: Trustworthy in handling sensitive information. Technical Proficiency: Knowledge of office software (e.g., Microsoft Office, Google Suite) and technology tools (e.g., project management software). Attention to Detail: Accuracy in performing administrative tasks and maintaining records. Interpersonal Skills: Ability to work with various personalities and professionals at different levels. Problem-Solving: Ability to think quickly and provide solutions to unforeseen challenges. A personal secretary role is demanding but rewarding, requiring multitasking skills, professionalism, and flexibility.

Job Summary We are seeking a Sales Coordinator (Cantonese Speaking / Part time / Freelance) to join our team in providing administrative support, sales and marketing activities and ensuring the smooth business operation. Company Background We are a solutions services provider in design, supply and installation of renewable energy specially building integrated solar panel system. Our focus has always been on meeting the long-term need for renewable energy solutions. We integrate the latest technology and systematic management to provide the solutions to exceed customer expectations both in quality and price. We are greatly honored to be a partner in our customers’ success by offering them flexible energy solutions. Key Roles and Responsibilities - Assist the business operation and preparation of company websites and the promotion tools - Manage office correspondence including emails and phone calls - Handle the sales enquiry and work together with Manager - Provide face-to-face, telephone and video interpreting services to Manager - Prepare and follow up on sales quotations and proposals - Maintain customer databases and update sales records - Work from home and Flexible working hour Qualifications - Degree holder in Sales & Marketing / Business Administration / Engineering / English Language / Translation and other equivalent - Proven experience as Sales Coordinator / Secretary / Administrative Assistant / Interpreter or in a similar role - Fresh Graduates or University students are also welcomed - Proficient in Microsoft Office applications - Strong organizational skills with the ability to multitask - Excellent verbal and written communication skills in English and Chinese - Cantonese speaking is must. Job Type: Part-Time / Freelance / Work from Home Pay: £11-14 per hour Expected Working hour: 40 hour per month Schedule: Monday to Friday Work Location: In Person

Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities  Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff  Oversee both front and back of house operations  Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences.  Oversee our kitchen staff’s compliance with all health and sanitation requirements  Provide exceptional customer service and lead staff to do the same  Respond to customer complaints quickly and resolve them effectively.  Maintain monthly bar stocktake  Attend weekly meetings to give feedback, discuss service and improvements.  Complete End of Day Reports (Cash Up)  Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.  Respond to Google Reviews professionally  Answer customer reservation enquiries Requirements  • Care about your work and this independent business  • Passion for hospitality  • Ability to work alone and with others on a small team  • Excellent communication and interpersonal skills (including good phone manner)  • Strong problem-solving and decision-making skills  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously  • Previous experience in the hospitality industry  • Proficiency in computer systems and software such as POS systems and Microsoft Office  • Ability to maintain a high level of professionalism and customer service What We Offer  Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally.  Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week.  Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.

JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Office cleaning and shop Thame Based: OX9 3SE Responsibilities: - Clean and sanitize designated areas, including restrooms, break rooms, and common areas - Sweep, mop, and vacuum floors - Dust and wipe down surfaces - Empty trash receptacles and replace liners - Restock supplies as needed - Follow cleaning procedures and guidelines to ensure a safe and sanitary environment - Report any maintenance or repair needs to the supervisor Requirements: - Previous experience in cleaning or janitorial work preferred, but not required - Ability to work independently and follow instructions - Attention to detail and thoroughness in completing tasks - Physical stamina to stand, bend, and lift for extended periods of time - Good communication skills to interact with team members and supervisors Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs. Job Type: Part-time Pay: Up to £11.50 per hour Expected hours: 20 per week Benefits: On-site parking Schedule: Flexitime Monday to Friday Work Location: In person

Are you a dynamic and organized professional looking to make a significant impact on a growing organization? We're seeking a talented Business Support Manager to join our team and play a pivotal role in ensuring the smooth and efficient operation of our Business. ** The prospective applicant needs to demonstrate the following:** · Mainly responsible in making business run smooth on day to day basis. · Planning work schedules, assigning task and delegates responsibilities. · Organize office operations and procedures · Dealing with correspondence, complaints and queries · Preparing letters, presentations and reports to Director. · Supervising and monitoring the work of administrative staff · Handling all correspondence and enquiries relating to accounts, sales and vacancy records · Liaising with staff, suppliers and clients · Implementing and maintaining procedures/office administrative systems · Ensuring that health and safety policies are up to date · Attending meetings with Director and other staffs · Ensuring a high level of compliance is always maintained. ** Skills, experience, and qualification required for the role.** · Proven experience as a Business Support Manager or similar role. · Excellent organizational and multitasking abilities. · Strong communication and interpersonal skills. · Proficient in Microsoft Office Suite and basic financial management. · Ability to handle confidential information with discretion. · Problem-solving mindset and attention to detail. ** Experience in the similar role for 3 years is desirable.** If you are a skilled Business Support Manager looking for a dynamic and exciting working environment, and ready to accept new challenge; then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications. ** Working Hours: 37.5 Hours per/week**

Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

We are recruiting for One Validation Controller to join our back-office team. As the Validation Controller you will be responsible for providing 2nd line support and help to optimise the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA’s and by maximising the efficiency of the service delivery, ensure they are achieved in an efficient and customer focused manner. In your role you will be responsible for: · 2nd line support, supporting all field engineers, offering technical assistance and advice helping the engineer meet the clients SLA’s. · Offer Jeopardy and controls assistance on any testing or technical issues. · Help assist engineers run down their work in a timely manner throughout the working day. · Proactively support and assist new to field engineers. · Answer and action any queries and or requests received from the client. · Validate job closures including ensuring the correct pictures and relevant information are uploaded. · Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for and closed correctly with sufficient notes to assist the client resolve any outstanding issues. · Challenge and validate any failed jobs and promote health and safety standards ensuring compliance with statutory and company requirements. · Avoid potential work failures by liaison with client Customers. · Ensure all jobs are accounted for and closed by the end of the day. · Communicate with field team managers and area managers of any issues throughout the working day. You will have the following qualifications and be able to prove experience and competence: · Strong communication skills, both written & oral. · Ability to plan own time effectively with self-motivation and to work on own initiative, prioritising workloads. · Able to demonstrate process driven outcomes. · Able to demonstrate a strong customer service focus, setting the expectations for the team. · Numerate and literate, ability to interpret data and report outputs and actions accurately. · Strong interpersonal skills, ability to build effective working relationships. · Ability to work as a team member, promote team spirit and share ideas. · Good organisation and time management skills. · The ability to work without supervision. · The ability to remain calm under pressure and maintain high standards at all times. · Understanding of Microsoft office i.e. Excel, Word etc. · The ability to multitask, to a high standard with exceptional attention to detail · Flexible with working hours · Experience working in a similar role would be advantageous · Must have some understanding of technical terminology and good excel knowledge. · Excellent time management skills should have the ability to prioritise tasks and complete in a timely manner What’s on offer for successful candidates? · 24k Per Annum salary, Overtime available. · 20 days’ holiday plus statutory bank holidays · Company Pension scheme · Cycle to work scheme Shift pattern: Mon-Fri 8am – 5pm or Mon-Fri 9am – 6pm. Saturday working is available. Location: Brimsdown, Enfield If you believe that you are the right fit, have the skills and expertise to add to our existing team and are looking to join our company, please apply and send us a copy of your CV.