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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services has an immediate opening for a highly motivated Project Controls Manager for critical infrastructure projects in operational data centers. Candidates should have a proven track record of planning and monitoring project performance to ensure scope, schedule, cost, and resource objectives are achieved. This role provides data-driven insight, forecasting, and governance to support effective decision-making across complex capital projects in a fast-paced environment. The successful candidate will have excellent analytical abilities and strong attention to details to identify risks and ask the right technical questions to ensure appropriate trade-offs are made when negotiating resources, determining priorities, and escalating successfully. They must possess solid business acumen to understand and support the strategic direction of organizational goals. Strong written and oral communication skills are required to lead effective meetings with key stakeholders to drive business and technical discussions toward results. They will be fully competent in a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including initiation, planning, budgeting, resourcing, risk management, reporting on key metrics, quality control, and closeout. As a Project Controls Manager, you must have deep subject matter expertise in project management, cost and schedule planning, and end-to-end understanding of critical infrastructure systems to facilitate technical trade-offs between short-term team needs and long-term business needs. You will be expected to take ownership and influence positive change, deploying and leveraging analytical data to drive quality, productivity, and cost improvements. Responsibilities include providing strategic insight across stakeholder teams during monthly business reviews and producing accurate and timely reporting on portfolio status to business and finance partners. If you are a self-starter comfortable with ambiguity, enjoy new challenges in an ever-changing environment, are vocally self-critical, and are naturally curious, this job is for you. Key job responsibilities • Develop high-level operational plans, in partnership with stakeholder teams, that specify scope delivery, schedule, resource, and budget requirements. Operational plans extend a minimum 12-18 months to provide financial and headcount investment lookahead., • Standardize the process, tooling, data, and reporting requirements for measuring key portfolio performance indices to ensure portfolio success., • Standardize program planning data, including scope definition, cost and labor estimates, and schedule estimates, for existing and new programs to enhance portfolio planning., • Design and implement enhanced cost and labor estimating mechanisms that incorporate actual performance data into estimate iterations via automated feedback loops., • Create and manage goals in safety, quality, team productivity, vendor performance, and cost control., • Producing accurate and timely reporting on portfolio status for business and finance partners., • Planning and hosting value stream mapping events with key stakeholders to measure work throughput, identify inefficiencies, determine root causes, and develop solutions to optimize processes to support program success., • Gathering feedback from internal customers and stakeholders to drive portfolio and program improvements., • Applying change, risk, and resource management to adapt as organizational demands change., • Developing new programs to support the strategic direction of the team with organizational goals. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. #DCCD_AMER • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, • Experience carrying new design concepts through exploration, development, and into deployment or mass production, • Experience in MS Excel, Word, and Windows Operating Systems, • Experience with power management and power monitoring systems, • Knowledge of critical data center equipment, • Knowledge of engineering documentation, electrical diagrams and standard operating procedures, • Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA, • Experience in project management in data centers or comparable critical infrastructure, • Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure, • Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher. Key job responsibilities • Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes, • Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required, • Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers, • Solve issues in equipment to reduce downtime for operations so they can process packages as quickly as possible, • Support in finding ways to continually improve systems and standardise processes across the EU network A day in the life In every shift, you’ll be leading a team to make sure everyone has the equipment they need and that it’s running properly. That involves monitoring processes so that regulations and policies are followed and ensuring that preventative maintenance is carried out to increase equipment uptime. With everything you observe on your shifts, you’ll suggest improvements to make our systems more efficient and productive and then implement those improvements across an EU-wide function. You’ll also be monitoring processes with tools like Scada to guarantee their performance, as well as working closely with your line manager to assist with admin tasks. This role is located at one of our operational sites. You’ll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you’ll be well-placed to progress into more senior roles. • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, • A full Engineering indentured Apprenticeship and/or qualified to a minimum of NVQ Level 3 or equivalent in a relevant Engineering subject, • Relevant experience in a technical leadership role, • Relevant experience working in both electrical and mechanical disciplines, • Relevant experience in automation or material handling equipment environments, • Advanced proficiency in verbal and written English, • Experience working in a multi-contractor and multi-site working environment, • Understanding of PLC based controls systems and statutory compliance requirements, • Experience using computerised maintenance management systems to plan proactive maintenance and record reactive tasks, • A degree preferably in a technical discipline or operations Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

This role focuses on those who have military experience interested in working in the private sector. Amazon Web Services (AWS) is seeking a Critical Facilities Technician to join our Data Center Engineering Operations (DCEO) team. In this role you will support the operation, monitoring and maintenance of the electrical and mechanical infrastructure that powers AWS cloud services. AWS data centers operate 24/7 and rely on highly reliable power and cooling systems. As a technician in this environment, you will perform hands-on maintenance, equipment inspections, and troubleshooting to ensure infrastructure systems operate safely and reliably. You will work as part of a team responsible for maintaining mission-critical equipment including power distribution systems, generators, UPS systems and cooling infrastructure. This role operates on a shift rotation supporting 24/7 data center operations. About the Team The Data Center Engineering Operations (DCEO) team is responsible for maintaining the critical infrastructure that supports AWS data centers. Our technicians operate and maintain complex mechanical and electrical systems that provide reliable power and cooling for AWS cloud services. The team works in a highly operational, safety-focused environment, where attention to detail and strong technical skills are essential to maintaining service availability. Ideal Candidate Backgrounds We welcome applicants with experience from a range of technical environments including: • Data centres or critical facilities, • Building services or facilities maintenance, • Industrial or manufacturing plants, • Utilities or power generation, • Military technical roles, • Large commercial facilities such as hospitals or airports Why AWS Amazon Web Services operates one of the largest and most advanced data center infrastructures in the world. Our facilities teams maintain the critical infrastructure that supports millions of customers globally. AWS provides opportunities to build technical skills in large-scale electrical and mechanical systems, while working in a highly collaborative and safety-focused environment. Career Development Technicians in the Data Centre Engineering Operations team have opportunities to develop into roles such as: • Senior Critical Facilities Technician, • Data Centre Engineering Operations Engineer, • Facilities Operations Supervisor, • Infrastructure Operations Manager AWS provides opportunities to develop deeper expertise in critical infrastructure systems, operational leadership and data centre operations. Work Environment • 24/7 mission-critical facility, • Shift-based operations, • Work with large-scale electrical and mechanical infrastructure, • Combination of hands-on maintenance, monitoring and operational support Key job responsibilities Key Responsibilities • Perform planned preventative maintenance (PPM) and reactive maintenance on electrical and mechanical infrastructure systems, • Conduct routine plant inspections and equipment checks to ensure systems are operating correctly, • Monitor alarms and system performance using Building Management Systems (BMS) and other monitoring tools, • Assist with fault finding and troubleshooting across infrastructure systems including power distribution and cooling equipment, • Support operation and testing of critical systems including diesel generators, UPS systems, switch gear and cooling equipment, • Supervise specialist vendors performing maintenance or repair activities on site, • Follow permit-to-work and safety procedures for all maintenance and operational activities, • Participate in incident response and support troubleshooting during infrastructure events, • Maintain accurate maintenance records and operational logs, • Support testing activities including generator tests and infrastructure fail over exercises A day in the life A typical shift may include: • Performing daily plant inspections across electrical and mechanical infrastructure, • Monitoring alarms and system status through the Building, • Management System (BMS), • Responding to infrastructure alerts and assisting with initial troubleshooting, • Carrying out planned preventative maintenance tasks on site equipment, • Supporting generator tests and infrastructure system checks, • Supervising vendors performing maintenance activities, • Completing shift logs, plant status reports and operational handovers About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. • Experience working with electrical or mechanical infrastructure, • systems, • Hands-on experience performing maintenance, inspections or, • troubleshooting on plant equipment, • Knowledge of infrastructure systems such as:, • power distribution equipment, • generators, • UPS systems, • HVAC / cooling systems, • pumps, motors or industrial equipment, • Ability to follow operational procedures and safety standards, • Willingness to work in a shift-based environment supporting 24/7, • operations, • 2+ years of data center engineering operations experience, • Bachelors degree in electrical, mechanical or equivalent engineering Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Hybrid (with travel to London as required) Are you a creative, results-driven fundraiser with a passion for growing supporter engagement? Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives. �� About Us At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education. We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community. �� The Role As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury. Key responsibilities include: • Driving the acquisition of new supporters and maximising lifetime value, • Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio), • Growing regular giving, cash donations and gaming income streams, • Reactivating lapsed supporters and improving conversion journeys, • Creating compelling onboarding and supporter experiences, • Supporting retention activity including appeals and newsletters You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation. ✅ What We’re Looking For • Proven experience in individual giving, fundraising or direct marketing, • Strong track record of delivering successful acquisition campaigns, • Creative, strategic thinker with a results-driven mindset, • Confident managing multiple campaigns and channels, • Passion for supporter experience and long-term relationship building �� What You’ll Get in Return We recognise that our people are our greatest asset—and we’re committed to rewarding your impact: • �� Recognition & Reward – including vouchers up to £50, • �� Excellent training and development opportunities, • �� Generous annual leave – 25 days + bank holidays (rising to 28 days + BH), • �� Pension scheme, • ❤️ Death in service scheme, • �� Employee Assistance Programme �� Why Join Shaftesbury? Because every interaction, every connection, every opportunity—we create adds up. From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued. ��️ Our Commitment Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Position This is an exciting opportunity for a driven and experienced face-to-face fundraising Manager with Festivals and Events experience who thrives in fast-paced environments and is passionate about both performance and purpose. You’ll lead, coach and inspire teams on the ground at some of the UK’s most vibrant festivals and events, while also playing a key role in shaping the future of our F2F programme—contributing ideas, improving ways of working, and driving innovation across delivery, training and operations. Ideal candidates will combine strong operational and people management skills with resilience, adaptability and a commitment to high standards of safeguarding and supporter engagement. In return, you’ll join a globally respected humanitarian organisation, directly connect the public with MSF’s life-saving work, and have the opportunity to influence and grow a programme that is central to our income and impact. Hours: Full-Time (37.5 hours per week) This role is not limited to Monday–Friday and will require regular weekend work. Variable days over festival season including overnights and weekends Duration: Fixed term - 12 months Location: London - hybrid, and on-site at festivals across the UK Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process. Job Purpose: Manage the on-site delivery of MSF UK’s Face-to-Face (F2F) fundraising activity across Festivals and Events, ensuring high-performing, safe and professional fundraising operations that maximise income and public engagement. Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles, driving performance through coaching, monitoring and clear accountability against targets. Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually, working in close partnership with the Logistics Manager, who is responsible for logistics planning and infrastructure. Act as the most senior on-site representative for MSF, ensuring all festival and event activity runs smoothly, maintaining strong relationships with event organisers, suppliers and stakeholders, and ensuring a high-quality, self-sufficient operational presence. Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan, contribute to programme development and support the ongoing growth of the events portfolio. Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff, ensuring teams are equipped to deliver high-quality fundraising and meet performance expectations. Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy, ensuring effective resource allocation across activity. Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance, creating a positive and professional working environment. Outside of festival periods, take responsibility for the delivery of Private Sites activity, maintaining the same standards of leadership, performance and target achievement. The role is accountable for delivering annual Festivals and Events income targets and contributes to the overall success of the Face-to-Face programme.

Location: Craven Street with hybrid working Band/Job Level : Band F, Manager/Specialist Salary: £29,288 (pro rated) £48,813 FTE A fixed term opportunity has arisen to join the College’s small but friendly Human Resources department for an Interim HR Manager. This opportunity has been created to enable the team to deliver critical people related projects and activities which support the college’s team members in the delivery of our strategic aims. Reporting to the Director of People, the key purpose of the role will be to provide HR related project delivery support to the Director of People, managing and working on the delivery of key change projects to HR practices, managing and delivery of staff engagement, training and development and talent management related business as usual. Also to provide employee relations advice and guidance to College managers and staff. The main responsibilities for the role holder will be: Staff Engagement • Lead the SEC (Staff Engagement Committee) in the development, launch of the College’s 12 month Wellbeing Calendar of activities to budget for 2027. Lead also in delivery of the Wellbeing Calendar for 2026., • Manage and fully engage in monthly Staff Engagement Committee meetings. Ensuring HR is represented, the committee has good representation levels and including chairing on a rota basis with members, researching topics and taking forward initiatives and ensuring resourced., • Manage set up, chair quarterly staff award panels and communicate winners. Review scheme with SEC as needed. College Onboarding and probations • Working with the HR team and other relevant stakeholders and departments to develop the College’s Onboarding (including Induction, to include College, Department, Job related, Safety, IT, Compliance, values and EDI modules together with an opportunity for joiners to meet face to face and network). Also develop clear guides for managers around who covers what and a pack to support delivery and launch once agreed. Training and Personal Development and Policy Review • Develop and deliver training to managers on all aspects of recruitment and review recruitment to ensure inclusivity and meeting TIDEMARK standards., • Working with HR Officer to develop College annual training plan for 2027 including sourcing of external solutions and in house delivery of training to meet College training needs and maximise budget., • Explore, recommend and develop career development opportunities for staff. HR Advice and processing cover and oversight • Manage and advise on complex HR cases and provide advice and guidance to HR Officer in Director of People’s absence as and when required., • Oversee forecasting/gathering ratings and increments at end of year and costing for budgets, • Manage and implement roll over and change to annual leave and toil entitlements for staff for 2027, • Cover for the HR Officer of HR processing activities as and when required To be considered for the role candidates will need to be/have: • CIPD qualified or other relevant qualifications – level 5 upwards or equivalent experience, • Strong written and verbal communication skills, • Understanding of effective learning, training and personal development concepts, appraisals, onboarding principles and best practice., • Experience in managing and delivering HR review projects, • Ability to prioritise, balance long and short term priorities, work on own initiative and work to deadlines., • Good coaching, stakeholder engagement skills., • Good level of attention to detail, especially when dealing with HR system design and migration, • Good Microsoft Excel and PowerPoint Skills, • Proven experience in providing excellent customer service, influencing, coaching others., • Experience of providing advice and guidance on complex ER HR issues. If you would like to apply for this role, please submit an up to date CV along with a brief covering letter that sets out the skills and experience you consider would make you suitable for this position, no later than 24th June 2026. First Interviews will take place on 29th June or 1st July 2026 at our offices in Craven Street, Second interviews will take place on 6th July 2026 on TEAMS. Additonal Information • Typical working hours at the College are 9 am to 5 pm (7 hours, excluding lunch) We operate a flexible working window from 8 am to 6 pm where you can vary your start and end time (working a 7 hour day). • We also offer hybrid working (a mixture of home and office working). Typically College staff will work around 20 - 40% of their time at the workplace (whether this is the office at Craven St, or a face to face meeting, event at another business related site or organisation) per week. Equality and inclusion The College is committed to providing equal opportunities in employment and to avoiding discrimination. We value the differences that a diverse workforce brings to the organisation. In support of this we follow a fair recruitment process in which shortlisting and other recruitment decisions are made on the basis of skills, competencies and experience demonstrated in the application and interview process. We welcome applications from people of all backgrounds. If you require a reasonable adjustment to be made to support your application due to a disability or other condition please let us know.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove \n Sounds great, what will I be doing? \n In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. \nPlease notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.\n\n Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. \n Our commitment to Equality, Diversity, and Inclusion \n Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. \n We are a disability confident employer \n Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. \n Safeguarding Statement \n Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. \n Important Information for Candidates \n If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. \n We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. \n

We're looking for a Contract Manager for a public sector organisation based in London (hybrid) on an initial 12-month contract, paying up to £608 per day (Umbrella, Inside IR35). This is a hybrid role with occasional travel required for monthly and quarterly meetings, and an expectation to attend the office in London for initial onboarding and training. The successful Contract Manager will lead the mobilisation of a new national contracted service, taking ownership of supplier performance and ensuring all contractual, operational and workforce requirements are delivered on time and to the required standard. They will provide commercial oversight and assurance throughout mobilisation, driving delivery across the critical path and managing risks and dependencies. They will also oversee transition into steady-state contract management, securing effective handover and capturing lessons learned to strengthen future delivery. You will need proven experience working with the following: • Large-scale contract management, including mobilisation and transition, • Commercial oversight, including compliance, value for money and supplier accountability, • Governance and risk management frameworks, • Managing service model contracts, • Stakeholder engagement across policy, commercial, legal and operational functions, • Evidence-based assurance and go/no-go decision-making Experience in delivery-focused environments with competing priorities would be beneficial, as would experience working on victim-focused projects. CMCP (Practitioner) or CIPFA Diploma in Contract Management is required for this role. You'll need to hold or be eligible to obtain SC clearance. Interested? Please apply below. Contract Manager, Commercial Manager, Supplier Mobilisation Manager, Contract Management, Supplier Governance, Risk Management, Service Contracts, CMCP, CIPFA, Stakeholder Engagement, Commercial Assurance, London, Hybrid, Contract, Inside IR35

Role: Company Accountant / Finance ManagerIndustry: Managed Services business Full-time: permanent 5 days on-siteSalary: Up to £50,000 (depending on experience) Who are we A growing and ambitious Managed Services business is looking for an experienced, commercially minded Company Accountant / Finance Manager to take full ownership of its finance function. This is a genuinely hands-on role that goes well beyond traditional bookkeeping or finance administration - you will own the numbers, sharpen the controls, and help shape how the business scales. You will lead on financial controls, reporting, cash flow, recurring billing and the day-to-day operational finance systems that keep a recurring-revenue business running. Just as importantly, you will be the person driving automation, efficiency and commercial visibility as the company grows, including through acquisition.This role will suit someone who has worked within an MSP, managed print, technology services, telecoms, or another recurring-revenue environment and who enjoys rolling up their sleeves in a fast-moving business. What You'll Own Accurate monthly management accounts - P&L, balance sheet and cash flow reporting. Forecasting, budgeting and variance analysis, with clear commercial insight for senior leadership. Year-end accounts, working alongside external accountants and auditors. Finance processes within the ERP / accounting systems - including driving automation and removing manual workarounds. Recurring revenue billing across service agreements, licences, maintenance and support contracts, with a close eye on contract profitability and billing accuracy. Credit control, debtor management and Direct Debit collections - improving cash collection and aged-debt performance. Rolling cash flow forecasts and proactive management of working capital and financial controls. Payroll, VAT returns and HMRC filings, plus robust governance and compliance with accounting standards.* Finance integration of acquired businesses - onboarding, systems and process alignment. Essential Proven experience as a Company Accountant, Finance Manager or in a similar senior finance role. Strong management accounting and financial reporting experience. Background within an MSP, managed services, technology, telecoms or other recurring-revenue environment. Solid understanding of recurring billing and service contract accounting. Experience managing Direct Debit collections and cash flow forecasting. Experience with ERP / accounting systems and process automation. Strong credit control and debtor management experience. Excellent Excel and financial analysis skills, with sharp attention to detail. Desirable Experience with acquisitions and finance integrations. A track record of improving finance automation and operational workflows. Familiarity with PSA / ERP systems such as ECi e-automate, Autotask, Halo, Sage, Xero, QuickBooks, SAP or similar. Knowledge of service margin reporting and contract profitability analysis. Experience managing or mentoring junior finance staff. Qualifications ACCA / CIMA / ACA qualified, part-qualified, or qualified by experience. AAT-qualified candidates with strong relevant experience are also encouraged to apply. Who You Are Commercially aware and operationally focused. Proactive and solutions-driven - happy to challenge existing processes and implement improvements. Comfortable in a fast-paced, evolving business. A strong communicator who works easily across both finance and operational teams.* Hands-on, and willing to get into the day-to-day detail where it matters. What's On Offer Competitive salary, based on experience. A key role in a growing and ambitious business, with genuine career progression. A supportive, entrepreneurial environment where your work is visible and valued. Pension scheme and holiday allowance. Working pattern: This is a full-time, on-site position, 5 days per week. The role is best suited to someone who values being close to the operational and leadership teams' day to day.

Our client seeks a Surety Underwriter to join a fast-growing technology-enabled specialty carrier in a senior role with real strategic influence. What makes this stand out is the pace and scope - a start-up culture within an A-rated carrier, where you will have the autonomy to shape how the underwriting function operates rather than simply executing within an established framework. You will have a track record of building constructive, long-term relationships with multiple stakeholders and experience of implementing efficient underwriting processes. Key responsibilities will include: • Leading development and execution of underwriting evaluation processes and due diligence to achieve industry-leading underwriting returns and return on equity, • Overseeing successful onboarding of approved programs, including contracting, systems, financing, communications, and policy issuance, • Provide technical underwriting expertise in evaluating complex risks, developing underwriting guidelines, and assessing appropriate pricing and coverage terms, • Driving continuous process improvement initiatives for DUAEs' underwriting workflows, forms usage, pricing, terms and conditions, and risk appetite refinement, • Collaborating with Chief Underwriting Officer and Chief Risk Officer to develop and implement effective reinsurance strategies for partner programs, ensuring adequate risk transfer and capital management, • Working closely with Underwriting Director and Programme Manager on Portfolio Management to actively manage the overall portfolio of partner programs, monitoring risk accumulations, exposure concentrations, and profitability metrics, • Monitoring KPIs related to underwriting cycle times and productivity using data and analytics Our client is committed to diversity in all of its forms and operates an inclusive recruitment process

Test Manager – TA/FA - London Atrium Global are looking for an accomplished Test Manager to manage testing for the TA (Transfer Agency) or FA (Fund Accounting) multi-jurisdiction onboarding for a large EMEA client, working as part of the Client Onboarding team • Some Non-standard/New process implementations/build testing, • Testing will involve informational interfaces Between Back Office/Vault (Snowflake), Front & Middle office, including external stakeholders, • Participation in meetings and co-ordination of file delivery and data content queries, • Managing testing tollgate requirements, • Planning and Managing Onboarding testing with Platform teams, • Working with internal Product (including Technical), Operational and Project Lead resources, • Documenting and tracking test plan, • Co-ordinating with internal & external resources re activity & queries Data Vault, • Co-ordinating with the Vault team regarding file build & testing alignment with the requirements within the testing plan, • Defect management and co-ordination, • Prepare test plan (Aligned to wider program plan) and organise any internal tollgate sign offs, • Liaison with workstream leads, operational teams and Program manager, • Monthly travel to Dublin, Luxembourg and Germany, • 3/4 days onsite in London Essential: • Test manager/oversight experience, • Test functionality, • Make sure all tests meet FA standards, • Flesh out the test approach, • Strong test Governance documentation, • Defect management, • Snowflake and databricks – to move data, • Good understanding of Back-office functions, • Transfer Agency/ TA knowledge across EMEA, • Fund accounting / FA knowledge across EMEA, • Back-office function onboarding experience., • Align all test resources: human or systemic Click Apply now, to be considered for the Test Manager – TA/FA – London role

If you are a commercially sharp financial due diligence professional looking to take the next step in a genuinely high-performing, partner-led environment, this could be an outstanding opportunity for you. Our client is a well-regarded London-based advisory firm with a fast-growing Transaction Services practice. They are looking for an experienced Senior Manager to join a team that delivers commercially focused, insight-driven due diligence across a broad range of deal types. This is a visible, client-facing role with real scope for career progression for the right person. What You'll Be Doing • Leading the delivery of high-quality, clearly structured financial due diligence reports on both buy-side and sell-side mandates, • Overseeing detailed analysis of historical and forecast trading performance, working capital, and cash flow dynamics, • Preparing and presenting compelling client proposals, including scope development, • Acting as a primary point of contact for clients and target management teams throughout the transaction process, • Managing client onboarding and the associated risk and compliance requirements, • Coordinating with lead advisers, lenders, and warranty and indemnity insurers, including relevant risk management responsibilities, • Working closely with M&A tax colleagues and other specialist advisory teams, • Recruiting, supervising, and developing junior members of the team, • Contributing to business development activity and building both internal and external networksWhat We're Looking For, • A qualified accountant holding an ACA, CA, ACCA, or an internationally recognised equivalent, • At least four to five years of dedicated financial due diligence experience, gained within a specialist FDD team, • Solid working knowledge of quality of earnings analysis, the EV-to-equity bridge, and financial forecast review, • Experience working with both corporate and private equity clients across buy-side and sell-side transactions, • A thorough understanding of risk management, KYC processes, and the liability considerations typical within M&A transactions, • Strong communication skills with the ability to manage multiple stakeholders in a fast-paced deal environmentNice to Have, • Experience reviewing completion accounts and sale and purchase agreements (SPAs), • An awareness of value creation opportunities within a transaction context, • Existing relationships within the London deals market If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

A senior opportunity within a global bank to lead credit risk coverage for hedge funds and asset managers across EMEA. The role combines underwriting, portfolio monitoring, and strategic stakeholder engagement to support disciplined business growth. This is a permanent role and is based in London Client Details Our client is a leading international bank with a strong presence across Financial Markets, known for its global reach, diversified platform, and commitment to robust risk management. The organisation offers a collaborative environment, a strong risk culture, and opportunities to contribute to high-impact decision-making across regions. Description • Lead end-to-end credit risk coverage for hedge funds and real money funds across EMEA, • Conduct detailed due diligence, underwriting, and onboarding of new clients, • Analyse fund strategies, underlying products, and key performance drivers, • Monitor portfolio exposures, including stress scenarios and NAV performance, • Review and approve credit proposals within delegated authority, • Ensure alignment with risk appetite and escalate material risks as required, • Partner with Front Office, Market Risk, Legal, and Compliance stakeholders, • Contribute to risk committees, stress testing initiatives, and governance forums, • Support continuous improvement of underwriting standards and risk processes, • Provide input into strategic planning and broader risk decision-making framework Profile • Proven experience in counterparty credit risk covering hedge funds and/or asset managers, • Strong understanding of derivatives, financing products, and fund structures, • Hands-on experience with ISDA/CSA and related documentation frameworks, • Advanced analytical skills with the ability to assess complex exposures and risk drivers, • Strong stakeholder management skills, with confidence working alongside Front Office, • Experience operating within a regulated banking environment, • Ability to work independently while contributing to a collaborative team culture, • Relevant academic background; CFA or FRM qualifications are advantageous Job Offer • Competitive base salary and comprehensive benefits package, • Exposure to sophisticated hedge fund and asset manager clients, • High-profile role with regional responsibility across EMEA, • Based in London, offering a central and accessible location.

Sterling Williams are supporting a City of London based Bank in their search for a permanent Senior Compliance Manager. Senior Compliance Manager and Deputy MLRO Permanent; Full-time. City of London - currently working onsite 4 days per week Salary: £Competitive, plus benefits. Supporting the Head of Compliance and MLRO, you will play a pivotal role in driving regulatory excellence across all facets of compliance. With a ‘hand-on’ attitude, the successful candidate will be entrusted with regulatory advisory, horizon scanning, compliance monitoring programmes as well as deputise for the HoD/MLRO as and when required. Principal Accountabilities: • Take ownership of regulatory advisory, offering subject matter expertise on regulatory requirements and escalate to HoD as and when needed;, • Maintain current knowledge of financial crime matters to support HoD/MLRO;, • Improve and implement the annual Compliance monitoring plan ensuring it’s aligned with the bank’s regulatory permissions, industry regulations and internal organisational policies;, • Undertake Horizon Scanning and conducting gap analysis against evolving regulations and staying abreast of key regulatory changes to ensure proactive communication with committees, senior management and business lines, developing and updating the compliance policy and framework to reflect the identified changes or new requirements/rules;, • Supporting the 1st line of defence in embedding best practice in relation to Compliance, Financial Crime, CDD and sanctions screening and ensuring that the 1st line has a clear understanding of compliance risk exposure with respect to clients, transactions and products. Reporting back to business functions on Compliance performance and highlighting areas of concern;, • Ensure the provision of accurate and timely advice and guidance on regulatory issues, business standards, policies and procedures, ensuring consistency and dissemination of best practices;, • Manage the regulatory advice tracker in collaboration with the team to ensure timely delivery of advice, closure of actions, providing solutions to mitigate compliance risk;, • Review and update the Prevention of Financial Crime Manual ensuring that it reflects current JMLSG guidance, FCA Financial Crime Guidance, the Money Laundering Regulations and industry best practice;, • Maintain the customer risk form parameters and review and sign off customer risk assessments;, • Conduct risk-based internal assessments of payments, oversee transaction monitoring and manage remediation plans if required;, • Ensure the bank complies with laws, regulations and internal policies within the compliance framework and that regulatory risks to company activities are identified, measured, monitored and controlled;, • Maintain the register of compliance key risk indicators on a monthly basis, review the customer risk assessments undertaken by the onboarding team and update the customer risk assessment form as and when required;, • Manage staff access and regulatory reporting on the FCA Reg Data portal; Experience and Skills Requirements of the successful candidate. • Proven track record in a generalist compliance role with minimum 6-7 years of relevant experience preferably in a wholesale bank;, • Strong knowledge of corporate banking sectors, products, industry issues, market best practice and successful application of compliance frameworks within these areas;, • A degree-level education with preferably additional relevant qualifications;, • Excellent stakeholder relationship skills;, • Proven ability to balance risk considerations with commercial objectives when proposing decisions affect compliance strategy or operations;, • Demonstrate a commitment to collaborative teamwork and a hands-on approach;, • Eligibility to work in the UK on a full-time basis.

Business Manager | Creative & Entertainment Clients London | Hybrid (3 days office-based) Salary: £55,000 + excellent benefits Are you an experienced Business Manager or Accountant looking to work with high-profile clients in the creative and entertainment industries? We're partnering with a leading international business management firm to hire a Business Manager into its growing London team. This is a fantastic opportunity to join a collaborative, people-focused firm working with an exciting client base including musicians, actors, entertainment companies and high-net-worth individuals. With strong growth and expansion plans, including a planned office move, this is an ideal time to join and build your career. The Business Manager Role: As a Business Manager, you will act as the primary day-to-day contact for clients, managing their financial affairs and delivering a full business management service. You will take ownership of client relationships while working closely with Directors and supporting junior staff, gaining exposure to a wide variety of financial and advisory work. Key Responsibilities: • Managing a portfolio of clients across entertainment and creative sectors, • Acting as the main point of contact for clients and their representatives, • Overseeing bookkeeping, reviewing work and supporting junior staff, • Managing bill payments, cashflow and financial controls, • Preparing management accounts, budgets and forecasts, • Supporting VAT, tax compliance and year-end processes, • Involvement in tour accounting, royalties and business structuring, • Handling ad hoc client requests and financial planningClient Base:, • Musicians, DJs, artists and bands, • Actors and entertainment professionals, • Record labels and production companies, • High-net-worth individuals, • A small number of clients across other sectorsAbout You: You'll be a commercially aware and organised finance professional with strong client-facing skills. Ideal experience includes: • Experience in business management, practice or accounts roles, • Strong understanding of bookkeeping, accounts and financial management, • Experience managing or supporting client relationships, • Ability to review work and support junior staff, • Excellent communication and organisational skills, • Interest in the creative or entertainment industries beneficial but not essentialCulture & Environment:, • Collaborative and supportive team culture, • Strong staff retention with many long-tenured employees, • Sociable environment with regular events and team activities, • Wellbeing initiatives including fitness classes and sports teams, • Partner and Director-led teams with approachable leadershipWorking Pattern & Benefits:, • Hybrid working, typically 3 days in the office, • Structured onboarding with initial office-based period, • Clear progression opportunities within a growing firm, • Study support available with flexible options, • Competitive benefits packageThe Opportunity: This is a fantastic opportunity to join a market-leading business management firm working with high-profile and creative clients, while building your own portfolio and progressing your career. You will gain exposure to varied and interesting work, take real ownership of client relationships, and develop within a supportive, growing environment. If you're looking for a Business Manager role offering variety, exciting clients and a collaborative culture within a growing international firm, we'd love to hear from you. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

A rare opportunity to join a fast-growing technology-enabled specialty carrier in a senior role with real strategic influence. What makes this stand out is the pace and scope - a start-up culture within an A-rated carrier, where you will have the autonomy to shape how the underwriting function operates rather than simply executing within an established framework. Our client seeks a Casualty Underwriter who has working knowledge of reinsurance principles, structures (treaty/facultative), and experience of developing reinsurance strategies. You will have a track record of building constructive, long-term relationships with multiple stakeholders and experience of implementing efficient underwriting processes. Key responsibilities will include: • Leading development and execution of underwriting evaluation processes and due diligence to achieve industry-leading underwriting returns and return on equity, • Overseeing successful onboarding of approved programs, including contracting, systems, financing, communications, and policy issuance, • Provide technical underwriting expertise in evaluating complex risks, developing underwriting guidelines, and assessing appropriate pricing and coverage terms, • Driving continuous process improvement initiatives for DUAEs' underwriting workflows, forms usage, pricing, terms and conditions, and risk appetite refinement, • Collaborating with Chief Underwriting Officer and Chief Risk Officer to develop and implement effective reinsurance strategies for partner programs, ensuring adequate risk transfer and capital management, • Working closely with Underwriting Director and Programme Manager on Portfolio Management to actively manage the overall portfolio of partner programs, monitoring risk accumulations, exposure concentrations, and profitability metrics, • Monitoring KPIs related to underwriting cycle times and productivity using data and analytics Our client is committed to diversity in all of its forms and operates an inclusive recruitment process

Join Our Team as a Customer Journey Manager (BA) - Trade Surveillance Remediation! Location - London (hybrid with 2 days onsite per week) Contract - 6 months with potential to extend About the Role: As a Customer Journey Manager, you will play a crucial role in supporting the delivery of Trade Surveillance remediation and change initiatives within the Markets Platform. Your mission? To own and enhance the end-to-end surveillance journeys, translating regulatory, risk, and delivery outcomes into prioritised, actionable work. Key Responsibilities: • Own the Trade Surveillance Journey:, • Maintain the entire Trade Surveillance journey, encompassing trading activities, data quality, alert generation, and investigation outcomes. - Craft and maintain journey maps, process flows, and narratives that connect business intent with technical implementation., • Cross-Platform & Integration Support:, • Collaborate with Product Owners and Engineering teams to identify dependencies and ensure surveillance requirements are integrated early in platform changes., • Support Growth & Change:, • Facilitate surveillance readiness for new product onboarding, ensuring new venues and liquidity are accounted for in trading strategies., • Prioritisation, Planning & Delivery Alignment:, • Work closely with Product Owners to shape backlog content, highlight constraints, and provide clear, outcome-focused input for governance artefacts. Essential Skills: • Proven experience in Trade Surveillance, Market Abuse controls, or related regulatory delivery. - Strong understanding of Markets products and trade lifecycles. - Ability to analyse end-to-end journeys and create clear delivery artefacts. - Excellent communication skills, engaging confidently with both technical and non-technical stakeholders. Desirable Skills: • Familiarity with Trading Hub or surveillance platform changes. - Experience with data lineage, ingestion pipelines, or analytical platforms. What We Offer: -A collaborative and supportive work environment where your contributions truly matter. -Opportunities for professional growth and the chance to work with a diverse team of experts in the finance sector. -A chance to make a real difference in regulatory compliance and trade surveillance. Success Measures: -Ensure surveillance requirements are embedded early in product changes. -Improve visibility and management of surveillance dependencies. -Deliver clear prioritisation of remediation and change demands without regulatory surprises. If you're passionate about making a difference and possess the skills to thrive in a dynamic environment, we want to hear from you! Join us in shaping the future of trade surveillance. Apply today and embark on an exciting journey with us! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Accounts Manager - Independent Accounting Firm Harrow £50,000 - £65,000 DOE Butler Rose Public Practice is delighted to be supporting an independent growing accountancy firm in Harrow in their search for an Accounts Manager to join their Business Services team. This is a fantastic opportunity for an experienced practice professional to take ownership of a significant client portfolio (c. £600k) while working closely with senior leadership. The role offers a blend of client management, technical delivery, and team oversight within a collaborative and progressive environment. Key Responsibilities • Manage a diverse portfolio of clients, delivering accounts, tax, and advisory services, • Review statutory accounts (FRS102/FRS105) and management accounts, • Oversee corporate tax compliance and support on advisory matters, • Review bookkeeping and VAT work prepared by junior and offshore teams, • Supervise, mentor, and coordinate both UK and offshore staff, • Lead client onboarding across cloud accounting systems (Xero, Sage, IRIS), • Manage WIP, billing, and workflow to ensure deadlines are met, • Build strong client relationships and provide commercial insight Key Requirements • ACA or ACCA qualified (non-negotiable), • Minimum 4-6+ years' experience within a UK accountancy practice, • Proven experience managing a large client portfolio with high turnovers, • Strong technical knowledge across accounts and tax, • Experience with cloud accounting software (Xero, Sage, IRIS, CCH), • Experience reviewing work and managing teams (including offshore exposure beneficial), • Strong communication and client relationship skills, • Commercially aware with a proactive approach What's on Offer • Competitive salary and benefits package, • 25 days holiday + bank holidays, • Hybrid & flexible working, • Strong training and career development opportunities, • Collaborative and supportive team culture, • Opportunity to work closely with leadership and influence growth Interested? If this sounds like the next step in your career, get in touch with Demetria Petropoulos to find out more - / Know someone perfect for this role? We offer a £150 retail voucher for every successful referral we place - so if you refer a friend or colleague who's hired through Butler Rose, you'll be rewarded! Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

Our client, a prestigious international bank in London, are seeking a results-driven Relationship Manager to spearhead the growth of its Private Banking portfolio in the UK, with a specific focus on property loans and deposits. The role will be the primary driver for acquiring New-to-Bank (NTB) High Net Worth (HNW) clients with sizeable investable assets. Expertise in acquisition and coverage of clients with a strong MENA and GCC nexus is essential. Main responsibilities will include; Business Development & NTB Acquisition (Primary Focus) • Target Acquisition: Identify and source NTB opportunities within the Levant region (specifically Lebanon, Syria, Jordan, UAE and KSA) to expand the client base in line with the strategic plan., • Hospitality Sector Focus: Proactively identify and secure new lending opportunities for hotel assets within the UK for MENA-based investors., • Syndicated Lending: Explore and develop opportunities for syndicated lending by collaborating with other MENA-focused financial institutions and banks based in London., • Strategy Implementation: Develop and execute commercial goals and business development strategies as approved by the Country Manager., • External Stakeholder Engagement: Represent the Bank at industry events and networking forums to build a high-quality referral pipeline among MENA HNW/UHNW communities. Relationship Management & Retention (Secondary Focus) • Portfolio Management: Manage and grow existing client relationships, focusing on risk evaluation, profitability, and the efficient use of financial resources., • Wallet Share Expansion: Identify opportunities to introduce existing clients to Treasury and Trade Finance products to deepen the banking relationship., • Retention Strategy: Conduct regular briefings on the status of the portfolio to ensure alignment with the Bank’s long-term objectives. Credit Risk, Onboarding & Compliance • Lending Pipeline: Drive new lending business opportunities specifically aligned with the Bank’s established risk appetite and criteria., • Pre-Screening: Perform initial risk evaluations on all NTB leads and structured finance proposals to ensure they fit the Bank’s profile., • Credit Applications: Assist in the preparation of credit files and conduct regular reviews of the portfolio., • KYC & Enhanced Due Diligence (EDD): Lead the account opening and KYC process, ensuring robust due diligence for clients from the Levant and MENA regions per UK Law and FCA/PRA regulations., • Regulatory Accuracy: Monitor and manage KYC figures to ensure they consistently meet or exceed internal and regulatory benchmarks for completeness and accuracy. To be considered for this position, ideal candidates must have the following experience and skills; • Native or professional fluency in Arabic (spoken and written) is mandatory to engage effectively with clients., • Proven experience in the UK and wealth management., • A good understanding of the Consumer Duty and Conduct Rules under the SM&CR framework, ensuring all business development activities prioritise positive customer outcomes and market integrity, • Comprehensive knowledge of the UK real estate market and extensive experience with structured finance techniques as they apply to property transactions., • Proficiency in LMA (Loan Market Association) documentation and a thorough understanding of the legal and operational frameworks for syndicated lending., • Ability to communicate through verbal and written channels to influence and engage clients across diverse cultural and professional backgrounds., • Awareness and understanding of the main risks of the business (Credit, Operational, and Regulatory) and the role of management mitigations., • Strong interpersonal skills and the ability to manage teams effectively in a collaborative environment.

Equities / Fixed Income Trader - Are you an Equities or Fixed Income Trader looking for a strategic career move? If you have in-depth knowledge of the financial markets, specifically Equities / Fixed Income E-Trading and exchange connectivity, we have an exciting and varied role that bridges the gap between the trading floor and technology. We are looking for an ex-trader or broker ready to pivot into a full-lifecycle Business Analyst and Product Management role, leveraging your market expertise to drive the development of cutting-edge trading solutions. IF YOU DON’T HAVE THE REQUIRED FINANCIAL MARKET KNOWLEDGE, PLEASE DO NOT APPLY FOR THIS ROLE. About The Role: This is a unique opportunity within an established and growing organisation. The primary responsibility will be managing the full project lifecycle, from initial business analysis and scoping requirements to managing project delivery and solving complex problems. You will work closely with internal and external stakeholders, ensuring our trading systems constantly evolve to meet client and market needs. Key Responsibilities: • Functional Requirement Gathering: Work closely with development teams to translate deep market knowledge and stakeholder requirements into deliverable solutions., • System Review & Improvement: Constantly review existing trading systems and client needs to identify functionality improvements., • Project Management: Drive product initiatives, defining timelines, identifying dependencies, and assessing risks using tools like MS Project and Jira/Confluence., • Client Onboarding & Training: Develop and provide comprehensive training materials for new features and functionalities., • Problem Solving: Innovate solutions with the confidence to challenge stakeholders to ensure the most appropriate solution is delivered. Candidate Background (An Ideal Fit): We are specifically targeting candidates from backgrounds that possess deep, practical market knowledge. This role is a perfect fit for: • Ex-Traders / Brokers with some working knowledge of IT systems., • Account Managers or Functional Support specialists from an ISV / Trading Software vendor., • Trader Support or Settlements background professionals., • IT Support with a demonstrated interest and excellent business knowledge of the markets. Essential Skills & Knowledge: • In-depth knowledge of financial markets is a MUST, ideally Equities, with Fixed Income, Futures & Options / FX knowledge highly advantageous., • Demonstrable experience (even if informal) as a Business Analyst / Product Manager in delivering trading solutions within a trading environment., • Experience working with engineering teams following Agile/Scrum SDLC methodologies, translating business requirements into stories and epics., • Solid understanding of IT fundamentals including Windows / Linux and general networking (TCP/UDP, multicast data delivery)., • Understanding of distributed server architectures. Desirable Knowledge Of Any (Beneficial): • Understanding of ultra-low latency distributed computing environments., • Familiarity with the FIX trading protocol and various market data systems (Reuters, Bloomberg, CQG)., • Previous experience with specific ISVs: Trading Technologies, Stellar, ULLink, Fidessa, ION / Patsystems, Trayport., • Exchange Connectivity experience (ICE/LIFFE, Eurex, CME/CBOT, Euronext, Xetra, LSE, NYSE, etc.)., • Good understanding of the full trade lifecycle., • Knowledge of cloud technology (AWS/Azure) or Databases (SQL Server/Oracle)., • Fluent Spanish speaker. Other Skills: • High attention to detail with a technical focus., • Excellent verbal, client-facing, and collaborative skills., • Analytical and strong problem-solving attitude., • Strong organisational and time management skills. There is a broad salary range as candidates at all levels will be considered. If you're ready to use your trading experience in a new, challenging capacity that drives product innovation, apply today.

Commercial Manager Pinpoint Resourcing a working with a facilities management company based in Stratford who are seeking Commercial Manager to join their growing team. • Lead and support a team of Commercial Assistants and Coordinators; first point of contact for queries and escalations, • Conduct 1:1s, monitor performance, and drive development, • Oversee cost data accuracy, contract updates, and system integrity; identify risks and discrepancies, • Review and approve cost sheets, contract changes, and service updates, • Ensure consistent processes, standards, and system use (Templa), • Manage complex contracts, cost models, and commercial activities, • Improve processes, efficiency, and data quality; implement best practices, • Liaise with senior management and internal teams; escalate key risks and issues, • Provide clear updates, insights, and support departmental planning, • Support recruitment, onboarding, and training as needed, • Guide investigation of subcontractor discrepancies, • Manage team workload and foster a collaborative, accountable environment Requirements • Minimum 1 year experience working in a management role, • Minimum 1 year analysing cost data, • Strong Excel/Google Sheets knowledge Other + Salary Information • Paying between £40,000 and £50,000, • Based in the office in Stratford 5 days a week If you are interested in this role please apply today! Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

Trade Support Analyst | London Join a high-performing investment operations team and play a key role in supporting the end-to-end post-trade lifecycle across global markets. This is an excellent opportunity for a detail-oriented and ambitious professional looking to develop their career within a fast-paced institutional investment environment. The Opportunity As a Trade Support Analyst, you will be responsible for ensuring the smooth and efficient processing of trades across client portfolios. Working closely with brokers, custodians, and internal stakeholders, you will help manage trade matching, settlement, client onboarding, and operational process improvements. This role offers exposure to global markets, leading investment technologies, and a broad range of post-trade activities, making it an ideal opportunity for someone looking to build expertise in investment operations and trade support. Key Responsibilities • Support the full post-trade lifecycle, including trade matching, allocation, transmission, and settlement activities., • Monitor and resolve trade breaks and settlement issues to ensure timely and accurate execution., • Liaise with brokers and custodians globally to facilitate settlement across multiple international markets., • Maintain and update client settlement instructions and operational records., • Assist with onboarding new clients and supporting operational change initiatives., • Contribute to quarterly commission reporting and soft-dollar budgeting processes., • Identify opportunities to enhance operational efficiency, controls, and scalability., • Collaborate with internal teams on projects and process improvement initiatives. What We're Looking For • Degree in Finance, Business, Economics, or a related discipline., • Minimum 3 years of experience in trade support, investment operations, middle office, or a similar financial services environment., • Strong analytical and problem-solving skills with the ability to investigate issues and identify root causes., • Advanced Microsoft Excel skills and a strong aptitude for learning new systems and technologies., • Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment., • Strong communication and stakeholder management skills., • A proactive mindset with a desire to improve processes and drive operational excellence., • Ability to work both independently and collaboratively within a high-performing team. Desirable Experience • Experience with Charles River Trade Order Management System., • Knowledge of DTCC Central Trade Manager (CTM)., • Understanding of SWIFT messaging protocols., • Exposure to institutional asset management or investment operations environments., • Experience supporting projects involving multiple stakeholders and process change initiatives. Why Apply? • Exposure to global equity markets and institutional investment operations., • Opportunity to work with leading industry systems and technologies., • Collaborative, high-performance team environment., • Broad operational remit with significant learning and development opportunities., • Ability to contribute directly to process enhancement and operational excellence initiatives. If you're an ambitious operations professional with a passion for trade support, process improvement, and delivering exceptional operational outcomes, we'd love to hear from you.

Telephone Account ManagerLocation - South LondonSalary - Up to £40,000 (Depending on experience)IPS Group are working with a leading financial services organisation to recruit a driven and relationship-focused cc to join their Premium Finance team.This is an excellent opportunity for a sales professional who enjoys managing broker relationships, driving growth, and delivering tailored financial solutions within a dynamic and supportive environment.The Role As a Telephone Account Manager, you will take ownership of an allocated broker portfolio, acting as the primary point of contact and building strong, long-term relationships. You will be responsible for driving both retention and growth, consistently achieving and exceeding monthly volume and case targets.The role includes identifying new business opportunities, onboarding new brokers with a seamless approach, and promoting the full range of products through confident, value-driven engagement.You will develop and implement strategic business plans to maximise portfolio performance, focusing on increasing market penetration, profitability, and sustainable growth. Alongside this, you will proactively manage broker relationships through regular communication, renewal conversations, and ongoing support to ensure satisfaction and loyalty. Using management information and performance data, you will continuously review your portfolio, identifying opportunities for improvement and responding effectively to challenges.The position also involves working closely with internal teams to deliver excellent customer outcomes, managing escalations professionally, and representing the business at relevant industry events and networking opportunities when required. Ensuring adherence to all regulatory and compliance standards will be a key part of your responsibilities.About YouThe ideal person will have strong experience in sales or account management, with a strong track record of achieving and exceeding target – Preferably from within a regulated industry.You will be a confident communicator with excellent relationship-building and negotiation skills, capable of influencing and engaging stakeholders at all levels.A self-motivated, proactive approach is key due to the nature of this role, along with the ability to manage your own workload and deliver results in a fast-paced environment.

Group Chef Location: Field-based across Cheshunt, Enfield, North East London (Head Office: Mundells, Welwyn Garden City) Salary Range: £36,857 - £38,122 per annum (DOE) Hours: 35 per week Term Time + 1 week 40 weeks per year Reports to: Senior Operations Manager HCL are leading contract caterers with a focus on school feeding. We have a commitment to deliver high-quality, nutritious, and engaging food experiences for children and staff across our primary schools, secondary schools, and commercial sites. We pride ourselves on our dynamic culture and our commitment to excellence. The Group Chef plays a critical role in ensuring kitchens remain fully staffed, operational, and deliver high-quality food and service safely across multiple education sites. This position supports the Senior Operations Manager by managing the mobile workforce, supporting compliance with food safety and operational standards, and assisting with kitchen mobilisations and community engagement activities. Key Responsibilities for Group Chef Workforce Planning & Deployment Manage and deploy a mobile catering team to ensure kitchens remain fully staffed. Plan rotas, coordinate cover, and work with senior managers to anticipate staffing needs. People Management Lead, support, and develop a mobile workforce, including line management responsibilities. Oversee training, performance, and absence management, ensuring HR compliance. Operational Support Provide hands-on kitchen support when needed, maintain food quality standards, and monitor performance (food cost, labour, waste). Support site engagement activities and digital systems. Compliance & Safety Ensure high standards in Food Safety, Health & Safety, and allergen management across all sites. Recruitment & Retention Recruit and retain mobile team members, supporting wider site recruitment and engagement initiatives. Mobilisation Support Assist with new site set-ups and transitions, including equipment, onboarding, and systems implementation. About You as a Group Chef • Experienced Chef or Kitchen Manager (multi-site/mobile preferred), • Strong leadership and team management skills, • Solid knowledge of food safety, H&S, and allergens, • Organised, adaptable, and able to work across multiple locations, • Passionate about food quality and customer service, • Full UK driving licence and willingness to travel Apply Now If you're a forward-thinking Group Chef who thrives on leading teams, driving high standards, and delivering exceptional food and customer experiences, we'd love to hear from you.

A well-established membership organisation based in London is seeking an experienced Senior Account Manager to join its Commercial team. This is a varied, relationship-focused role sitting at the heart of a travel insurance proposition, responsible for managing key external partnerships and driving commercial performance. This is a part-time role (3 days a week). You will act as the internal travel insurance expert, working closely with the insurance distributor and Principal to oversee product quality, customer satisfaction, and regulatory compliance, including FCA Consumer Duty obligations. Day-to-day responsibilities include performance analysis against KPIs, competitor research, complaint management, and producing Board-level reporting for senior leadership. You will also support marketing with regulatory and product insight, and contribute to product development and improvement initiatives. There is scope for the role to expand to four days per week upon the launch of a B2B travel insurance proposition, with additional responsibilities around partner onboarding and performance management. The successful candidate will bring solid experience in travel insurance and FCA regulation, strong analytical and numerical skills, and a proven ability to manage stakeholder relationships at a senior level. Excellent written communication is essential, as is comfort with Excel and BI tools such as Power BI or Tableau. Our client is committed to diversity in all of its forms and operates an inclusive recruitment process

Cafe Manager Location: On-site / Central London (Location TBC) Salary: £38,000–£40,000 + tips and bonus Job Type: Full-time, permanent Are you a passionate hospitality leader ready to take ownership of a vibrant, fast-growing café concept? We are seeking an inspiring Cafe General Manager to lead one of our busy locations. This role is ideal for someone who thrives in a hands-on environment, builds strong teams, and consistently delivers exceptional customer experiences. This is an exciting opportunity to join a high-growth business where no two days are the same. You will play a key role in shaping team culture, maintaining outstanding standards, and driving operational success while developing your career in a supportive and fast-paced environment. Cafe Manager - The Role: As Cafe General Manager, you will lead daily operations, setting the standard for service, food quality, and team performance while creating a positive and inclusive workplace culture. Cafe Manager - Key Responsibilities: Operations and Standards • Oversee day-to-day café operations to ensure smooth service and excellent guest experience, • Maintain high food hygiene, safety, and cleanliness standards, • Manage stock ordering, suppliers, and cost control, • Lead quality control across food preparation and service, • Monitor sales, labour costs, and operational KPIs, • Review P&L reports and implement improvements to meet targets, • Respond to customer feedback and resolve complaints professionally, • Identify and implement process improvements to support growth, • Collaborate with marketing teams on local initiatives and promotions Team Leadership and Development • Lead, coach, and motivate a high-performing café team, • Deliver training and development for new and existing employees, • Conduct regular one-to-one meetings and support career development planning, • Manage scheduling, absence processes, and performance management, • Lead recruitment and onboarding in partnership with head office Cafe Manager - Requirements: Essential • Food Hygiene Level 2 or 3, • Minimum one year kitchen or hospitality operations experience, • Proactive, hands-on leadership approach, • Passion for food, hospitality, and customer service Desirable • Café or bakery experience, • Experience training and developing teams, • Confidence interpreting P&L reports Benefits • Consistent working pattern with one weekend day off per week / one whole weekend off per month, • Monthly performance bonus and tips, • 28 days holiday, • Free food perks, • Clear progression opportunities within a growing business If you are ready to take the next step in your hospitality leadership career and make a real impact, click apply today and be part of something exciting.

Practice Accounts and Tax Manager - NHS / GP Clients,London £55,000 - £60,000 per annumWe are working with a national Accountancy Practice, and we are seeking an experienced Accounts and Tax Manager to join our growing team. This role is ideally suited to a professional with a background in GP accounts, NHS payroll, NHS Pension Scheme administration, and taxation.Applications are welcomed from both part-qualified and fully qualified candidates (ACA, ACCA, CIMA, or equivalent), as well as individuals qualified through relevant experience. The successful candidate will manage a portfolio of GP clients, delivering high-quality accounting, payroll, tax, pension, and advisory services while ensuring compliance with all relevant regulatory requirements.Candidates must have practical experience working with GP practices and/or an understanding of NHS payroll processes and NHS Pension Scheme requirements.Key ResponsibilityNHS Payroll & Pension Administration Review and oversee NHS payroll processing for GP practices. Ensure NHS Pension Scheme compliance and accurate pension administration. Review and submit superannuation certificates. Liaise with NHS agencies regarding pension matters and payroll-related queries. Obtain and review Annual Allowance Pension Savings Statements (AAPSS). Calculate Annual Allowance positions and complete associated RPPS reporting requirements. Advise GP partners on pension and payroll-related matters where appropriate.Revised Qualifications & Experience Part-qualified or fully qualified (ACA, ACCA, CIMA, or equivalent), or qualified through relevant experience. Essential: Demonstrable experience working with GP practices, including GP accounts, NHS payroll, and NHS Pension Scheme administration. Essential: Strong understanding of NHS pension regulations, superannuation certificates, Annual Allowance calculations, and associated reporting requirements. Strong experience in tax compliance and client advisory services. Sound knowledge of UK tax regulations and filing requirements. Experience managing client relationships and reviewing the work of junior team members is advantageous. Proficiency in relevant accounting, payroll, and tax software packages.Ideal Experience GP practice accounting experience and or NHS payroll experience. NHS Pension Scheme administration experience. Preparation and review of superannuation certificates. Annual Allowance and pension tax calculations. Preparation and review of GP partnership accounts. Client-facing advisory experience.Tax Compliance Prepare and file tax returns accurately and within agreed deadlines. Maintain compliance with relevant tax regulations and internal quality standards. Identify, investigate, and resolve tax-related issues or discrepancies in a timely manner. Maintain clear, accurate, and complete working papers to support tax computations and filings.Client Service Communicate professionally with clients, manage expectations, and provide timely responses. Build and maintain strong client relationships to enhance client satisfaction and retention. Provide practical and proactive advice to clients on accounting, tax, and financial matters.Team Collaboration Work effectively with UK and offshore teams to achieve departmental objectives. Provide technical guidance, problem-solving support, and training to colleagues. Support the development and mentoring of junior team members. Be approachable and available to assist both colleagues and clients.Operational Excellence Effectively manage workloads and priorities to ensure deadlines are met. Respond promptly to emails, client queries, and internal requests. Maintain high standards of accuracy, efficiency, and professionalism. Support process improvements to enhance client service delivery and operational effectiveness.Continuous Development Demonstrate a positive attitude and commitment to ongoing professional development. Keep up to date with changes in tax legislation, accounting standards, and NHS Pension Scheme regulations. Seek guidance when appropriate and contribute to a culture of continuous learning. * Assist with onboarding and training of new team members where required.Office Location:You can work from any of our clients' office locations, which are mainly based in SE England, i.e., London, Croydon, Farnham, Southampton, and 10 other locations (office-based during probation, with hybrid working arrangements available for discussion upon successful completion of probation). Call us to find out more locations as the company employ 170+ staff.Salary/Other details£55,000- £60,000, Holiday and Pension and Hybrid working and a Study Package after probation.Monday to Friday 9-5 pm, 37.5 hours a week

Operations Support Assistant | Houston & Hawkes | Various London Locations | 24 Hours Per Week A fantastic opportunity to join one of the UK's leading hospitality employers and become the trusted support to an experienced Operations Manager. Houston & Hawkes are looking for a highly organised, proactive and professional Operations Support Assistant to support the day-to-day operation of a portfolio of prestigious London contracts. This is a varied role that combines administration, operational support and people-focused responsibilities, offering excellent exposure to the wider hospitality business. Working closely with the Operations Manager, you will help ensure our sites run smoothly, supporting managers and teams across multiple locations while gaining valuable experience within an award-winning company. THE ROLE • Working closely with the Operations Manager to support a portfolio of hospitality contracts, • Providing administrative support, reporting and operational documentation, • Assisting with recruitment, onboarding and general HR administration, • Supporting site managers with day-to-day operational requirements, • Coordinating meetings, communications and business updates, • Assisting with compliance, training and people-related processes, • Supporting operational projects and business initiatives, • Building strong relationships with site teams across multiple locations ABOUT YOU • Previous administration, operations, HR or hospitality support experience desirable, • Highly organised with excellent attention to detail, • Strong IT skills, including Microsoft Office, • Professional, confident and approachable communication style, • Able to manage multiple priorities and work independently, • Proactive, reliable and solutions-focused, • Positive attitude with a genuine desire to support and develop others WHAT WE OFFER • Tuesday, Wednesday & Thursday working pattern, • 24 hours per week, • Excellent work-life balance, • Free meals whilst on site, • Contributory pension scheme, • Employee Assistance Programme, • Life assurance at two times salary, • Enhanced family-friendly benefits, • Day off on your birthday, • Membership of CODE Hospitality, • Summer & Christmas parties, • Recognition schemes and people awards, • Training, development and genuine career progression opportunities ABOUT HOUSTON & HAWKES Houston & Hawkes is an award-winning independent caterer, proudly ranked among the Top 14 Best Companies to Work For in Hospitality and a certified B Corp. We are passionate about creating exceptional hospitality experiences and equally passionate about the people who make them possible. We invest in our teams, develop talent from within and provide genuine opportunities for career growth. If you're looking for a varied role where you can make a real impact, work alongside experienced leaders and become part of a supportive, ambitious business, we'd love to hear from you. Ready to take the next step? Apply now.

Business Development Representative – Northumberland (Remote) Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in Newcastle, Sunderland Durham. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

Laundryheap is an award-winning, industry-leading startup that’s transforming the way people do laundry and dry cleaning. We collect, clean, and deliver items back to customers in as little as 24 hours, making us one of the fastest services in the industry. Headquartered in the UK, our service is live in 14+ international markets and rapidly expanding across Europe, Asia, and North America. The Role As a Commercial Account Manager at Laundryheap, you will look after a group of business clients across the UK. Your main job is to keep clients happy, make sure they stay with us, and help grow their business with Laundryheap. You will also support new clients as they join and find ways to increase the services they use. You will work closely with teams like Operations, Partnerships, and Commercial to make sure clients get a smooth and reliable service. This role suits someone who is comfortable working independently, enjoys a fast-paced environment, and likes building long-term client relationships. Key Responsibilities • Account Management & Retention: Manage a portfolio of 3 Large Key Accounts sat within the Retail sector. Be the main point of contact for client questions, issues, and regular business discussions. Run regular check-ins and quarterly reviews to understand client needs and performance. Spot any risk of clients leaving and take action to retain them. Handle contract renewals, pricing updates, and service agreements • Revenue Growth & Upsell: Look for opportunities to grow each account through additional services or increased usage. Work with the Business Development team to ensure a smooth handover of new clients. Create simple growth plans for key accounts with clear targets. Track account performance and highlight any risks or o opportunities, • Client Onboarding & Enablement: Support new clients during onboarding to ensure a smooth start. Help clients understand how to use the platform and services effectively. Work with Operations and Logistics to align schedules and service delivery, • Reporting & CRM: Keep all client information and updates accurate in the CRM system Share regular updates on account performance with the Commercial Director Support forecasting by tracking expected revenue and volumes What We’re Looking For Essential • 2–5 years of experience in B2B account management, ideally in areas like logistics, hospitality, facilities management, or service-based businesses. Not mandatory, • Proven ability to retain and grow client accounts, • Strong communication and relationship management skills, including working with senior stakeholders, • Comfortable using data, CRM systems, and reports to manage accounts, • Confident, professional, and clear in communication, • Able to manage your own workload and handle multiple clients independently, • Right to work in the UK Desirable • Experience in hospitality, short-let or serviced accommodation, facilities management, or laundry services, • Familiarity with CRM tools like HubSpot and basic data reporting, • An existing network in hospitality, Airbnb management, or corporate services, • Experience working in a fast-growing or scale-up business environment Work Schedule • Remote: 9:00 am to 6:00 pm, • 9-hour shift (8 working hours) We’re looking for driven, relationship-focused individuals who thrive on ownership, enjoy building long-term client partnerships, and aren’t afraid to take initiative in a fast-paced environment. If that sounds like you, don’t miss this opportunity—apply now and grow your career with the international team at Laundryheap!

Off-Piste Wines, who recently partnered with Grupo Peñaflor and WX Brands in the UK, is looking for a UK-based HR Manager to lead the full scope of Human Resources management across the EMEA region. This position will work closely with regional leadership and global HR teams, driving initiatives aligned with business objectives and supporting organizational growth. The role will be responsible for leading key HR processes such as recruitment, onboarding, payroll and benefits administration, employee relations, performance management, compensation, organizational development, culture and engagement, as well as HR operations across multiple countries within the region. Key Responsibilities • Lead recruitment, onboarding, and talent management processes., • Partner with business leaders on organizational planning and team development., • Oversee payroll, benefits, and labor compliance across the EMEA region., • Drive culture, engagement, and performance initiatives., • Implement global HR processes adapted to regional needs., • Manage HR metrics, budgets, and external vendors., • Promote organizational change and leadership development initiatives. Requirements • Bachelor’s degree in Human Resources, Business Administration, Psychology, or related fields., • More than 10 years of experience in Human Resources., • Strong knowledge of labor legislation and HR practices in international environments., • Experience working in multinational and matrix organizations., • Experience in the wine industry or FMCG industry will be considered a plus., • Experience with payroll systems and HRIS platforms (SuccessFactors is a plus). Competencies • Excellent communication skills with a strong business-oriented mindset., • Ability to manage multiple priorities in dynamic environments., • Full-time position based in UK

Conduct Manager opportunity with a leading specialty insurer in the Lloyd's market, responsible for embedding the customer outcomes framework across underwriting operations. The role oversees product governance, delegated authority and open market business to ensure fair value and positive customer outcomes in line with FCA Consumer Duty and global regulatory expectations, supported by the development of meaningful management information and reporting. Key Responsibilities: • Lead the development and ongoing enhancement of the customer outcomes framework, embedding Consumer Duty principles across product design, distribution, monitoring and governance., • Ensure customer outcomes are considered throughout the product lifecycle, including target market assessment, fair value reviews and product governance activities., • Provide oversight and challenge to underwriting teams, Coverholders and Delegated Claims Administrators to identify, assess and mitigate customer outcome risks., • Embed customer outcome considerations within delegated authority onboarding, renewal and oversight processes, working closely with key stakeholders across the business., • Develop and enhance management information and reporting to monitor customer outcomes, identify trends and support governance committee oversight., • Act as a trusted advisor to stakeholders, providing practical guidance on customer outcomes, Consumer Duty and global conduct risk requirements. Key Skills and Experience: • Strong understanding of FCA Conduct rules, Lloyd’s Principles, Consumer Duty, and global equivalents., • Relevant compliance experience with a key focus on customer outcomes/ conduct risk.

Onboarding Compliance Manager A great opportunity has come up with a London Boutique Law firm to manage their Onboarding function on an initial contract basis. They typically deal with corporate and institutional clients Job description This is a position for an Onboarding Compliance Manager on a 4-5 month FTC to join the Risk and Compliance Department. The successful candidate will manage the client and matter onboarding function. This is a very busy management role that requires a proactive approach and ability to adapt to a fast-evolving team. Minimum of 3 days in the office Responsibilities • Main responsibility is to manage the central Onboarding Compliance team and deliver an efficient, responsive service that is aligned with the firm’s strategic priorities., • Proactively make improvements to the gatekeeping function/onboarding process for clients and matters., • Develop, motivate and line manage the central onboarding compliance team., • Allocate and delegate work within the onboarding team to ensure that the client and matter onboarding process is delivered effectively and in accordance with the firm’s Policies and Procedures., • Conduct thorough client due diligence (CDD) and complete the relevant sections of client and matter risk assessments in line with the firm’s risk-based approach. Ensure that enhanced due diligence measures are applied to matters identified as high risk., • Prepare escalation reports in accordance with the firm’s policies and processes)., • Work closely with the Head of Risk & Compliance to ensure smooth coordination providing cover and support for each other where needed. Demonstrate flexibility by adopting an ‘all hands on deck’ approach during busy periods to ensure deadlines are met and service levels maintained., • Build strong, collaborative working relationships with internal stakeholders (including partners, lawyers, and business support teams), and engage professionally and responsively with clients and external parties., • Contribute to the wider team’s projects and priorities and carry out other ad-hoc activities as required. Job requirements • Experience of Managing an Onboarding/KYC team, • Strong knowledge of onboarding corporate clients, • Minimum of 5 years of Onboarding/KYC, • Experience of EDD, • Experience working in a Law firm or professional services firm

Head of People & Talent This is an exciting opportunity for an experienced People professional to shape and drive a company’s people strategy. You will be the sole HR professional in the business and a trusted strategic partner to the leadership team. You will lead all aspects of People and Talent across a growing consultancy, from strategy through to execution. This role requires someone equally comfortable setting direction and rolling up their sleeves, a pragmatic, commercially minded operator who thrives in a fast-paced, growth-oriented environment. Key Responsibilities People Strategy & Business Partnering • Develop and implement a people strategy aligned with business objectives and growth plans, • Partner closely with the senior leadership as a trusted advisor on all people matters, • Act as a strategic partner to senior leaders, providing commercially sound HR guidance, • Support organisational design and workforce planning, • Lead succession planning to identify and develop critical talent pipelines Talent Acquisition & Onboarding • Own and drive the end-to-end talent acquisition strategy, including employer branding, sourcing, selection, and offer management, • Build scalable, repeatable recruitment processes and manage relationships with external agencies and suppliers, • Own the ATS and ensure an excellent candidate experience throughout the hiring journey, • Design and manage a structured onboarding programme to set new starters up for success Learning, Development & Performance • Own employee development and training programmes, fostering a culture of continuous learning, • Design and manage performance management frameworks aligned with business objectives, • Lead initiatives to support employee engagement, well-being, and retention Change Management & Culture • Lead and support change management initiatives, ensuring effective communication and stakeholder engagement, • Champion diversity, equity, and inclusion, fostering an inclusive and supportive environment, • Drive a culture of collaboration, accountability, and excellence Reward, Compliance & HR Operations • Design and manage competitive compensation and benefits programmes, • Ensure compliance with UK employment law and regulations, • Own and optimise HR systems, leveraging data and analytics for decision-making, • Manage the full employee lifecycle from onboarding through to offboarding Qualifications & Experience • CIPD qualified (Level 5 minimum; Level 7 preferred) or equivalent experience, • Proven experience in a senior, generalist HR leadership role — ideally as a standalone or first HR hire, • Experience within a consultancy, professional services, or similar fast-paced environment is advantageous, • Demonstrable track record of developing and executing people strategies that support business growth, • Experience leading or supporting change management programmes, • Strong knowledge of UK employment law and HR best practice Skills & Competencies • Strong commercial acumen with the ability to link people strategy to business performance, • Confident stakeholder manager with the ability to influence at senior and board level, • Strategic thinker who can operate hands-on in a lean environment, • Excellent communication and interpersonal skills, • Resilient, adaptable, and comfortable working with ambiguity, • Collaborative mindset with a passion for people, culture, and organisational effectiveness

M&A - Integrations Manager (Post-M&A) Location: UK (extensive travel required) Company: High-growth, PE-backed The Opportunity Our client is a fast-scaling, PE-backed, tech enabled platform. With strong investor backing and an experienced leadership team spanning technology and operations, this is a genuinely high growth environment with significant opportunity to shape the future operating model. Following a series of acquisitions across the UK, the business is seeking a high-calibre Integrations Manager to take ownership of post M&A integration activity ensuring seamless onboarding, operational alignment, and long term value realisation across newly acquired businesses. This is a role at the heart of a scaling platform, offering significant scope for progression into leadership as the integration function grows. The Role As Integrations Manager, you will lead the end-to-end integration lifecycle, working closely with stakeholders across operations, technology, and leadership to embed newly acquired businesses into a centralised platform. You will be responsible for balancing data, operations, and people integration, ensuring minimal disruption while maximising efficiency and performance. Key Responsibilitie sIntegration & Migratio • nLead multiple concurrent post M&A integration projects across the U, • KOversee client onboarding, data migration, and process standardisatio, • nEnsure smooth transition onto core platforms and operating model, • sIdentify and resolve integration risks and operational blocker sOperational Integratio • nCoordinate operational consolidation activitie, • sDrive standardisation and efficiency across acquired businesse, • sMonitor performance metrics and proactively address underperformanc, • eEnsure all integration activities set the foundation for long-term scalabilit yStakeholder & People Integratio • nAct as a key liaison for internal and external stakeholder, • sSupport smooth employee transitions, maintaining engagement and moral, • eNavigate cultural differences across regional and legacy businesse sOnsite Deliver • yTravel extensively across the UK to provide hands-on integration suppor, • tWork closely with local teams to embed change and ensure successful deliver yCandidate Profil • eProven experience in M&A integration, transformation, or operational delivery role, • sAlternatively, top-tier consulting background with 4+ years in operational / implementation wor, • kStrong experience managing multiple workstreams in fast-paced environment, • sHighly structured, analytical, and detail-oriente, • dExcellent stakeholder management and communication skill, • sComfortable working in hands-on, execution-focused role, • sStrong understanding of UK business culture and regional dynamic, • sWillingness to travel extensivel y

The Opportunity is within a very cool, trendy hospitality company, it’s all about the “VIBE” for this group, smaller team, some hybrid working. London based role, so have to be in London. We are proud to be partnering with one of the UK's most exciting hospitality, music and leisure businesses as they look to appoint a People & Talent Manager. This is a fantastic opportunity for a people-focused professional, this is a key role in shaping recruitment, culture, employee engagement and talent development across a fast-growing and creative organisation. Working closely with senior leadership, you will be the face of the People function, ensuring the business continues to attract, develop and retain exceptional talent whilst driving a high-performance and values led culture. The People & Talent Manager role: • Lead recruitment across the business from advert through to onboarding, • Develop talent pipelines and future talent programmes, • Support managers with performance management, probation reviews and employee development, • Coordinate onboarding, inductions and employee engagement initiatives, • Support the implementation and continuous improvement of HR systems and processes, • Drive culture, wellbeing and team engagement activities across the business, • Maintain HR records, people data and employee lifecycle processes, • Partner with leaders to create a positive, high-performing working environment Essential Experience: • Minimum 4 years experience within hospitality, leisure, entertainment or customer-focused businesses, • Experience across recruitment, people operations, HR or employee experience, • Passionate about people, culture and talent development, • Strong communication and relationship-building skills, • Highly organised with excellent attention to detail, • Commercially minded with a proactive approach, • Strong systems and IT skills, including HR platforms and Microsoft 365, • Driven, professional and able to thrive in a fast-paced environment

Senior HR Manager One of our most prestigious, globally connected US law firm clients who have the appeal that draws the world’s most ambitious clients and talent alike. They are looking for a Senior HR Manager to join their established London office who will be responsible for the Human Resources functions in the London & International offices (specifically focusing on the Fee-Earner population, including employee relations, business services recruiting, onboarding and workforce management). • Salary to £120,000 (experience dependant), • Hybrid working (4 days office / 1 day remote), • Excellent employee benefits and stunning City Location Key Responsibilities of the Senior HR Manager: • Providing support and guidance to partners, lawyers, managers, and employees on all employee relations issues such as coaching, discipline, hiring, termination, • Partner with the Directors, Managers in respect of business support staff hiring and performance management, • Partner with practice management, HR and employment lawyer in respect of performance management of all lawyers, • Assist with the HR annual budget in conjunction with the Director of International Human Resources and Chief Human Resources Officer, • Developing and evaluating effective sources to ensure the most qualified candidates are recruited, interviewed, and selected Key Skills & Requirements of the Senior HR Manager: • CIPD Certification, • At least 5 years+ law firm experience of professional HR experience with an emphasis in employee relations, recruiting and workforce management, extensive fee-earner experience is desirable, • Demonstrable commitment to staying up-to-date on the latest HR trends, • Excellent analytical, troubleshooting, organisational, and planning skills

A leading global asset management firm is seeking an experienced Client Services Manager to join their client management team. The successful candidate will serve as the primary point of contact for a diverse range of institutional and advisory clients, overseeing the full client lifecycle from mandate implementation and onboarding through to ongoing relationship management and servicing. This is an excellent opportunity for an experienced client services professional who enjoys managing sophisticated client relationships, leading onboarding projects and acting as a trusted partner to both clients and internal stakeholders. Key Responsibilities: • Act as the primary relationship contact for institutional and advisory clients across a range of investment mandates and pooled investment vehicles, • Manage client enquiries relating to investment strategies, portfolio activity, reporting, operational matters and regulatory requirements., • Lead the onboarding and implementation of new client mandates, coordinating with internal stakeholders to ensure a seamless transition from mandate award through to investment, • Manage complex account structures and bespoke client requirements, ensuring accurate setup and operational readiness, • Oversee portfolio transitions and mandate changes, ensuring all stakeholders remain aligned throughout the process, • Coordinate and support the negotiation, implementation and ongoing management of Investment Management Agreements, • Ensure investment guidelines, client restrictions and regulatory requirements are accurately documented and implemented, • Provide ongoing support to Investment teams in relation to client-specific requirements, mandate changes and operational considerations, • Partner with product teams to support the development, enhancement and ongoing management of investment products, • Contribute to strategic initiatives, process improvements and operational efficiencies across the business Candidate Profile: • Minimum 10 years of relevant experience in a client services or similar function at an asset management firm, • Experience working with a broad range of clients including institutional, advisory, consultant or strategic client relationships, • Experience overseeing client onboarding, implementation, account transitions and ongoing servicing, • Strong understanding of investment products across fixed income, equities and pooled investment vehicles, • Knowledge of Investment Management Agreements, • Ability to manage complex projects involving multiple internal and external stakeholders, • Exceptional client relationship and stakeholder management skills, • High attention to detail and ability to manage multiple priorities simultaneously, • Commercial awareness combined with a client-centric mindset Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Outsourcing Manager | London | Hybrid Your new company A fast-growing and well-established UK accountancy and business advisory group is seeking an experienced Outsourcing Manager to join its London team. The firm supports a broad SME client base, including fast-growing and venture-backed businesses, and is known for its collaborative culture, forward-thinking approach and strong investment in technology and people. Your new role As Outsourcing Manager, you will take ownership of a diverse portfolio of clients, overseeing the delivery of high-quality outsourced finance and accounting services. You will act as a trusted adviser, providing commercial insight and proactive support, while leading and developing a team to ensure consistent service excellence, compliance and profitability. This role offers a blend of client relationship management, technical delivery and people leadership, with scope to contribute to wider strategic and growth initiatives within the business. Key responsibilities will include: • Managing and growing a portfolio of outsourced accounting clients, • Reviewing work to ensure quality, compliance and regulatory standards are met, • Preparing and reviewing statutory accounts, management accounts and related filings, • Providing fractional finance / CFO-style support to clients, • Overseeing VAT, PAYE and Corporation Tax delivery, • Leading, mentoring and developing junior team members, • Supporting client onboarding and allocation of work across the team, • Driving efficiency and best practice through the use of technology, • Acting as a senior escalation point for client and operational issues, • Contributing to business planning, revenue growth and profitability What you'll ideally need to succeed • ACA / ACCA qualified (or equivalent), • Strong background in UK practice within outsourcing / business services, • Experience managing a portfolio of SME clients, ideally including tech or growth businesses, • Solid technical accounting knowledge, with strong Xero experience, • Proven people management and leadership capability, • Commercial, organised and confident operating in a fast-paced environment What you'll get in return • A management-level role within a growing and ambitious firm, • Exposure to a high-quality and entrepreneurial client base, • Hybrid working model, • Competitive salary and benefits package, • Clear long-term career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4786427

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Reservations Assistant Manager to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Supervise and manage the Reservations team, offering guidance, support, and training., • Conduct regular training sessions to ensure team knowledge of hotel policies and systems., • Monitor team performance and provide constructive feedback., • Schedule and coordinate team shifts to ensure adequate coverage., • Assist in recruitment and onboarding of new team members., • Process telephone and email reservations using Opera, ensuring accuracy. About you The ideal candidate for this position will have the following experience and qualifications: • Previous supervisory or management experience preferred., • Excellent English communication skills., • Proficient in Microsoft Word, Excel, and PowerPoint., • Strong knowledge of Opera reservation system., • Ability to communicate effectively at all levels. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

An exceptional opportunity has arisen for an experienced risk and compliance professional to step into a senior leadership role offering a highly attractive six-figure salary, hybrid working, and significant international exposure. This position offers the chance to shape and lead the firm’s Business Acceptance function across multiple jurisdictions, playing a pivotal role in safeguarding the firm while enabling its continued international growth. Why apply? Lead at scale – oversee a well-established AML and Conflicts function across key global offices Influence at the top level – work closely with senior leadership International exposure – engage with complex, cross-border matters, including US conflicts Drive strategy and change – shape policy, processes, and best practice within a highly regarded firm This role reports directly to the Director of Risk and carries overall responsibility for the firm’s Business Acceptance function across the UK, Ireland, and Dubai, with regular interaction with US teams. The successful individual will provide both strategic oversight and hands-on leadership, acting as a trusted advisor on complex AML, conflicts, sanctions, and financial crime matters, while ensuring robust compliance frameworks are maintained and continuously improved. Key responsibilities • Lead and oversee the Business Acceptance function, including AML and Conflicts, • Act as a senior escalation point for complex onboarding and conflicts issues, • Deputise for the MLRO, supporting on SARs and financial crime matters, • Liaise with international teams, particularly the US, on cross-border conflicts resolution, • Manage and develop a multi-location team, supported by a Business Acceptance Manager, • Oversee anti-bribery & corruption and sanctions frameworks, providing guidance to stakeholders, • Support regulatory audits and ensure recommendations are effectively implemented, • Deliver training and promote best practice across the firm, • Collaborate with senior business services leaders to drive operational excellence and alignment This role would suit a seasoned risk and compliance professional, with strong experience, (at least 6 years) in an international law firm environment. Candidates will bring a deep understanding of AML, conflicts, and financial crime, alongside the ability to manage complex, high-stakes issues with a commercial and pragmatic approach. Experience with US conflicts frameworks is highly desirable. Strong leadership capability, excellent communication skills, and the ability to influence at all levels are essential. A legal qualification or equivalent experience in risk is expected. This is a rare opportunity to take ownership of a critical function within a global firm, leading on everything from team management and regulatory engagement to complex conflicts resolution and financial crime oversight. The role combines strategic influence with operational leadership, offering both challenge and visibility in equal measure.

A mid-sized UK law firm is seeking an experienced Interim HR Manager to lead its HR function. Reporting to the Managing Partner, the role combines hands-on operational delivery with oversight of key people initiatives. Managing a small HR team, the Interim HR Manager will act as a trusted adviser to the Partnership, ensuring the firm continues to operate with robust, compliant and commercially aligned HR practices. The infrastructure is in place; the emphasis is on consistent delivery, stakeholder support and targeted improvement. Prior law firm experience is essential, alongside a clear understanding of partnership dynamics and the expectations of a legal environment. Key Areas of Responsibility: HR Operations & Advisory • Day-to-day ownership of the HR function, ensuring consistent and compliant delivery, • Provide pragmatic, commercially grounded advice to Partners and senior stakeholders, • Maintain and evolve HR policies and processes in line with legal sector best practice Recruitment & Onboarding • Lead end-to-end recruitment with a focus on direct sourcing and cost management, • Support Partners on hiring decisions, benchmarking and process design, • Oversee offers, contracts and onboarding to ensure a smooth integration of new hires Performance & Development • Drive delivery and consistency of appraisal processes, • Support and challenge Partners and managers on performance management, • Oversee L&D planning and delivery, aligned to business need and budget Employee Relations • Lead on a full range of ER matters, including complex and sensitive cases, • Manage risk effectively, liaising with external counsel where appropriate, • Support absence management and broader employee wellbeing considerations Projects & Change • Deliver key HR initiatives, including engagement, benchmarking, EDI and wellbeing, • Support the ongoing development of the firm’s people strategy and priorities HR Systems, Data & Reporting • Oversee HR systems, data integrity and reporting to the Partnership, • Ensure GDPR compliance and effective handling of employee information, • Work closely with Finance on payroll and headcount data Team Leadership • Line manage and develop the HR team, ensuring effective delivery across all activities Governance & Compliance • Ensure the firm remains compliant with employment legislation and regulatory requirements, • Maintain a well-run, transparent and professionally governed HR function Candidate Profile • Proven HR generalist experience within a UK law firm (essential), • Strong ER capability, including complex case management, • Experience operating credibly with Partners within a partnership structure, • Commercial, pragmatic approach with the ability to influence at senior level, • Comfortable balancing operational delivery with strategic input, • Line management experience, • Solid understanding of UK employment law, • CIPD qualified or equivalent (desirable) Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Job title: Planning Manager Duration: 4 months FTC Role type: Full time Location: 2 days p/w onsite in Southbank London Start: ASAP (4-6 weeks onboarding time) Rate: £40 - 50k pro rata Interview: 1 stage process Our client is looking for a Planning Manager to work on a leading global skincare brand, driving integrated communication strategies that enable them to achieve and exceed marketing objectives. You'll develop regional media plans, oversee campaign execution, and ensure planning excellence across key markets. Collaborating with local offline and digital teams, you'll translate client strategies into integrated campaign plans while maintaining deep engagement with campaign performance and optimisation opportunities. This is an excellent opportunity to expand your planning expertise, develop client leadership skills, and grow into senior planning roles. Experience: • Demonstrated experience developing integrated media strategies across multiple channels, • Proven track record of successful campaign execution and optimisation, • Strong client-facing experience, • Proficiency with media planning tools and platforms, • Experience with full-funnel channel planning (traditional, digital, social, emerging channels) Core Competencies: • Strategic Thinking: Ability to develop integrated, data-driven planning strategies that drive client objectives, • Media Expertise: Solid understanding of traditional (TV, radio, print, OOH) and digital channels (programmatic, social, video, CTV, BVOD), • Client Management: Excellent communication and relationship-building skills; ability to translate client objectives into strategic recommendations, • Execution: Strong project management and attention to detail; ability to manage timelines, approvals, and deliverables, • Analysis: Numeracy skills and comfort with data analysis; ability to interpret campaign performance and identify optimisation opportunities, • Collaboration: Ability to work effectively across teams (planning, digital, offline, buying); willingness to support colleagues, • Curiosity: Innate curiosity about market trends, new technologies, and audience insights, • Ownership: Pride in delivering quality work; proactive approach to identifying and solving problems Professional Attributes: • Strong attention to detail with high numeracy, • Positive "can-do" attitude and approach, • Willingness to share ideas and insights, • Ability to recognise when to escalate issues or seek second opinions, • Commitment to continuous learning and professional development SKILLS & EXPERIENCE REQUIRED This role offers: • Strategic influence over regional campaign responses and client outcomes, • Hands-on execution with measurable campaign impact, • Cross-functional collaboration with digital, offline, and paid media teams, • Client exposure and relationship development, • Career progression path to senior planning roles, • Innovation opportunities with emerging channels and platforms, • Professional development within leading global agency THE OPPORTUNITY Campaign Planning & Strategy: • Develop comprehensive integrated media planning strategies aligned with client marketing objectives and campaign KPIs, • Ensure planning excellence in timely delivery of outputs; own integrated campaign plans across regional markets, • Identify optimal media channel mix across full-funnel channels, • Advise clients on channel integration and cross-channel effectiveness Execution & Optimisation: • Oversee accurate campaign approvals, pacing, and scheduling from annual to tactical planning using relevant planning tools (OMNI), • Stay close to all campaign tracking and evaluation metrics; feed insights into ongoing optimisation and future planning recommendations, • Provide regular analysis and optimisation recommendations on campaign performance., • Ensure effective implementation of regional strategies in collaboration with local offline and digital hub teams Client & Stakeholder Management: • Build and maintain strong client relationships; serve as primary planning contact for assigned accounts, • Present media planning documents and performance recommendations to senior client stakeholders, • Communicate clearly on channel connections and integrated strategy benefits (paid, owned, earned), • Escalate issues proactively; seek guidance from senior colleagues when needed, • Manage client expectations and campaign timelines effectively Market Insights & Innovation: • Maintain regular engagement with media partners to understand new innovations and audience insights, • Stay informed on emerging channels, platforms, and planning best practices, • Contribute to wider team thought pieces and ad-hoc media projects, • Share ideas and insights with colleagues to drive continuous improvement

Customer Service Manager - Global Fintech We are supporting a growing international FinTech organisation that provides payment, trade finance, and working capital solutions to businesses across global markets. An opportunity has arisen for an experienced Customer Service Manager to lead a team of three across Customer Service, Customer Success, and Client Support functions. Reporting into senior leadership, the role is responsible for ensuring high levels of customer service, operational efficiency, and continuous improvement across the client lifecycle. The successful candidate will oversee day-to-day service delivery, customer escalations, post-implementation support, and client onboarding activities, while working closely with Operations, Technology, Product, and Compliance teams to ensure a consistent customer experience. A key aspect of the role is ownership of the Salesforce platform, including case management, reporting, workflow optimisation, and user adoption. Using data and customer insights, you will identify opportunities to improve service quality, operational performance, and customer satisfaction. Applicants should have previous experience in Customer Service, Customer Success, Account Management, or a similar client-facing leadership role, along with proven people management experience. Strong Salesforce knowledge is essential, and experience within Financial Services, FinTech, Payments, or a regulated environment would be advantageous. This role would suit someone who enjoys combining team leadership, customer relationship management, and process improvement within a growing and collaborative business environment. This is an excellent opportunity to join an innovative, growing organisation where you can influence strategy, lead transformation, and make a significant impact on the customer experience. Interested? Get in touch for a confidential discussion. #CustomerServiceManager #CustomerSuccess #Salesforce #FinTechJobs #OperationsLeadership #TradeFinance #ClientSuccess #CustomerExperience #Leadership #Hiring #FinancialServicesJobs

Medical Operations Coordinator Reports To: Medical Operations Manager Location: Either London OR Dublin Company: Global Mid-sized Pharma Role Overview The Medical Operations Coordinator provides administrative and operational support to the Global Medical Organisation, ensuring the efficient execution of medical activities, scientific events, training programmes, contracts, invoicing processes, and system-related initiatives. This role works closely with Medical, Finance, Legal, Compliance, IT, and other cross-functional stakeholders within a regulated environment. Key Responsibilities • Coordinate administrative support for internal and external scientific events, including travel, accommodation, logistics, and documentation, ensuring compliance with company policies., • Manage contracts and vendor agreements, coordinating reviews and approvals with Legal and relevant stakeholders., • Support invoicing, budget tracking, expense reconciliation, and financial administration in collaboration with Finance and Accounting teams., • Administer medical training programmes, including scheduling, enrolment, training records, certifications, and GxP compliance documentation., • Support onboarding activities for new Global Medical team members, including system access, training coordination, and administrative setup., • Maintain departmental trackers, records, calendars, and documentation., • Provide administrative support for medical systems and digital platforms, including user access management, training coordination, data maintenance, and change management activities. Required Skills & Experience • Experience in an administrative, operations, or coordination role, preferably within pharmaceutical, biotech, healthcare, or life sciences organisations., • Experience supporting medical affairs, scientific events, training programmes, or operational activities., • Familiarity with compliance-driven and regulated environments., • Strong organisational, multitasking, and stakeholder management skills., • Experience working with Finance, Legal, Compliance, and cross-functional teams., • Excellent communication skills and attention to detail., • Proficiency in Microsoft Office and familiarity with enterprise systems, learning platforms, or content management tools., • Professional, service-oriented, and highly organised approach.

Legal Practice Manager Location: North London Salary: £60,000 -£70,000 + Bonus/Benefits Type: Full-time OTE £100,000 The Role Are you the person who keeps everything running behind the scenes? We are looking for an experienced Legal Practice Manager to take the operational reins of our firm. This is a pivotal role where you will bridge the gap between legal practice and business efficiency. You will be responsible for the day-to-day management of the office, ensuring our solicitors have the tools, environment, and compliance frameworks they need to provide world-class service. Key Responsibilities The top priority for this role is overseeing performance management across the deparetments, ensuring revenue and profiatbale growth of the firm as well as the below duties. • Financial Management: Oversee client and office accounts, manage invoicing, and liaise with external accountants. Experience with SRA Accounts Rules is essential, • Compliance & COLP/COFA Support: Assist the Partners in maintaining Lexcel or CQS standards and ensuring the firm remains fully compliant with SRA regulations, • HR & Recruitment: Manage staff contracts, onboarding, performance reviews, and holiday/sickness tracking, • IT & Infrastructure: Act as the primary contact for IT support, manage our Case Management System (CMS), and oversee office facilities, • Operations: Streamline internal processes to improve efficiency and reduce overheads The Ideal Candidate We are looking for a "safe pair of hands" with a proactive mindset. You don’t need to be a solicitor, but you must understand how a law firm breathes. • Experience: Previous experience as a Practice Manager or Senior Administrator within a UK law firm is highly preferred., • Financial Literacy: Comfortable with legal bookkeeping, VAT returns, and financial reporting, • Tech Savvy: Proficient in Microsoft 365 and experienced in using Case Management Systems (e.g., Clio, LEAP, or Proclaim), • Communication: A firm but fair approach to management with the ability to handle sensitive HR matters with total discretion., • Regulatory Knowledge: A solid grasp of GDPR, AML, and SRA compliance., • Leadership - The ability to lead and direct the performance of the firm and individuals to deliver the required results and Quality outcome for the firm Benefits • Impact: A high-level role where your improvements directly affect the firm's success, • Rewards: High Earning Potential and Growth for someone who wants to lead in a fast growing firm

We are partnering with a high-growth, private equity-backed services platform to appoint an Interim Integration Manager as part of an ambitious buy-and-build strategy. Backed by a leading mid-market investor, the business has experienced rapid expansion through a combination of strong organic performance and an active acquisition programme, having completed several transactions to date. Operating in a large and fragmented European services market, the platform is well positioned to consolidate its space and drive long-term value creation . This is a hands-on, in-house role within a lean team working closely with the C-suite, focused on leading post-acquisition integration activity across multiple geographies while supporting value creation initiatives and ensuring acquisitions are successfully embedded into the wider platfor m. The R oleYou will play a key role in delivering the integration strategy across newly acquired businesses, ensuring smooth transitions and alignment with the wider group operating mod • el:Lead post-merger integration planning and execution across multiple acquisiti, • onsCoordinate integration workstreams across functions including finance, operations, HR, IT, commercial, and le, • galDevelop and manage detailed integration plans, timelines, and synergy tracking framewo, • rksWork closely with senior leadership teams within acquired businesses to support onboarding and change managem, • entIdentify and mitigate integration risks, ensuring minimal disruption to business performa, • nceDrive operational alignment and best practice implementation across the platf, • ormMonitor and report on integration progress, KPIs, and value creation initiatives to the C-suite and invest, • orsSupport transformation, process improvement, and organisational alignment initiatives where requi, • redCollaborate with the M&A and Corporate Development teams to ensure seamless handover from deal execution into integrat, • ionManage multiple integration projects simultaneously in a fast-paced, entrepreneurial environm ent Candidate Pro • fileExperience within Integration, Transaction Services, Consulting, Corporate Development, PMO, or a similar environ, • mentPrior post-merger integration experience within a private equity-backed or acquisitive business strongly prefe, • rredStrong project management and stakeholder coordination skills across cross-functional t, • eamsExperience integrating acquired businesses and driving operational alignment across organisat, • ionsCommercially minded with strong analytical and problem-solving capabili, • tiesHands-on, detail-oriented, and comfortable operating in a fast-paced, evolving environ, • mentStrong communication and influencing skills, with exposure to senior leadership t, • eamsAbility to build relationships quickly and manage change effectively across diverse teams and cult, • uresSector experience not required; candidates from any industry background will be consid ered