Operational excellence jobs in London - Page 4Create job alerts

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.

Restaurant Manager We are seeking an experienced and motivated Restaurant Manager to lead our team at our Italian restaurant in Cockfosters, London. The ideal candidate will have strong leadership skills, a passion for hospitality, and proven experience in managing daily operations within a busy restaurant. Responsibilities: - Oversee day-to-day restaurant operations - Lead, train, and motivate the team to deliver excellent service - Manage reservations, staffing, and scheduling - Ensure food quality, service standards, and health & safety compliance - Monitor budgets, stock, and supplier relationships Requirements: - Previous management experience in hospitality (restaurant preferred) - Strong leadership and communication skills - Ability to work under pressure in a fast-paced environment - Customer-focused with a proactive approach - Flexibility to work evenings and weekends We offer a friendly working environment, opportunities for growth, and the chance to be part of a dedicated team delivering authentic Italian dining experiences.

Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount

Job Title: Function-Junior sous chef Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 40/45 hours per week – 5 out of 7 day including weekends Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment, able to run service independently and play their part in a friendly and passionate team. Salary up to £ 15 p/h, plus staff bonus at the end of the year. Role Responsibility As a function junior sous chef you will be preparing, cooking and presenting dishes within the club’s menu standard and understand how events service works in terms of preparation and timing and be able to run event by yourself. You will be working closely with the sous chef and head chef. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. You will oversee orders and maintaining stock level to a correct quantity. Our ideal candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Good understanding of allergens and dietary requirement, • Good understanding of food orders and stock pair level., • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Available to work at weekend and bank holidays if required., • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (close on bank holidays), • Cycle to Work Scheme, • Christmas and New Year closure (usually 10 days), • Working in a small and dedicated team with opportunities for career progression

We have an exciting opportunity for an enthusiastic Breakfast Waiter to join our passionate team at The River Restaurant by Gordon Ramsay at the iconic Savoy Hotel. The River Restaurant by Gordon Ramsay is a beautifully classic, yet stylish and relaxed all-day dining restaurant in the heart of The Savoy, London. The River Restaurant showcases the very best shellfish and seafood the UK has to offer. From fresh oysters, ceviche and caviar served at the centre-piece raw bar, to an incredible à la carte menu including butter baked cod, grilled lobster and whole dayboat fish. With panoramic views across the River Thames and Victoria Embankment Gardens, The River Restaurant blends The Savoy’s glorious architecture with a light and polished interior, designed by world renowned designer Russell Sage. (The shift time we generally operate is 5:30am to 2:30pm and the successful candidate will need to be able to work weekdays as well as weekends) What you do as a Breakfast Waiter: You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences You’re confident to run a section and supervise the junior members of the team You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What’s in it for you: Competitive Pay Rate Wage stream employer-Employees can access up to 50% of wages before payday Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment A fantastic 50% staff discount on food and drink in UK restaurants 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family Preferential Room Rates at Gordon Ramsay Restaurants partner hotels 30% Discount on bookings for your Friends & Family in all UK Restaurants MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Job description: Chef de Partie Working place The Royal Thames Yacht Club, based in Knightsbridge, is the oldest continuously operating Yacht Club in the World. It has a growing and active membership across all member categories. The Club is highly respected in the UK and internationally, winning major inter-club sailing events worldwide. The London Clubhouse is known for its excellent dining, functions and renown cellar, activity operating two bars and two restaurants serving seasonal menus selected from best suppliers. Hours: 48 hours per week – 5 out of 7 day mainly Monday to Friday Reports To Head Chef We are looking for a hard-working, dedicated individual with passion for fresh and seasonal food and dining experience. The right person should be able to work in a fast-paced environment and play their part in a friendly and passionate team. . Salary £13.50 to £14 based on experience, plus staff bonus at the end of the year Role Responsibility As a chef the partie you will be preparing, cooking and presenting dishes within the club’s menu standard. You will be helping any junior chefs in the kitchen if needed. You will be working closely with the sous chef and head chef including dish and menu input. You will be ensuring that you maintain the higher standard of both food and hygiene in the kitchen. Our successful candidate will have • The ability to be effective under pressure, excellent communication skills (using all types of verbal and non-verbal communication techniques) and the willingness to be flexible with duties and hours of work will also be required, • Have experience working in a high-quality kitchen, adhering to Health and Safety and standard operating procedure, • ‘Can do’ attitude, • Be passionate about cooking with a high attention to detail, • Be punctual, reliable, focused and have a positive attitude, • Have a passion for the role and keen to progress and develop within the team, • Eligible to live and work in the UK, • Personal attributes include reliability, honesty, loyalty, excellent organizational skills, an affable disposition, and the ability to demonstrate an open, attentive approach to customer service, • Level II certificate in allergens and H&S are essential, • Able to work on their own and be a team player, • Excellent knowledge and genuine passion for food, • Exceptional customer service standard, • Confident, professional, and welcoming, • Able to operate a manual handling role which does include some physical moving of large deliveries Package Description Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progressions opportunities, other benefits include: • Competitive salary, • Complimentary meals whilst on duty, • Uniform and uniform laundry, • Pension scheme, • 28 days paid holiday (including bank holidays), • Good life-work balance (open mainly Monday to Friday), • Cycle to Work Scheme, • Christmas and New Year closure, • Working in a small and dedicated team with opportunities for career progression

Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.

Prepare and serve coffee, espresso drinks, teas, and other specialty beverages according to company recipes and standards. Greet customers, take accurate orders, and provide recommendations as needed. Operate espresso machines, grinders, brewing equipment, and point-of-sale (POS) systems. Maintain a clean, organized, and safe work environment, including regular cleaning of equipment and café spaces. Manage cash and credit transactions with accuracy and integrity. Restock inventory, monitor supplies, and assist with daily café operations. Deliver excellent customer service by creating a welcoming and engaging atmosphere. Work collaboratively with team members to ensure efficient service, especially during peak hours.

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Key Responsibilities: Develop and implement marketing campaigns to promote seasonal menus, events, and delivery platforms (e.g. Deliveroo, Uber Eats). Analyse customer trends, local demographics, and competitors to identify growth opportunities. Manage online presence including social media, website updates, and digital advertising. Coordinate promotional activities such as loyalty programmes, influencer partnerships, and cultural festival campaigns. Identify and build partnerships with local businesses, corporate clients, and event organisers. Monitor and report on marketing ROI and commercial performance metrics. Oversee branding, advertising, and visual merchandising aligned with the restaurant’s image. Manage supplier relationships and negotiate terms to improve cost efficiency. Prepare commercial strategies, including pricing, product positioning, and sales forecasting. Collaborate closely with the operations team to ensure marketing strategies align with customer service and kitchen capacity. Skills and Qualifications: Bachelor's degree in marketing, business, hospitality management or a related field. At least 3 years of experience in marketing or commercial management, ideally within the food & beverage or hospitality industry. Strong knowledge of digital marketing tools, CRM systems, and performance analytics. Proven track record of growing brand visibility and driving sales. Bilingual in English and Mandarin is a must. Excellent communication, negotiation, and organisational skills.

About Us: Fast Charger is building London’s fastest-growing network of public power bank rentals. From cafés to gyms and co-working spaces, our stations keep people connected on the go. The Role: We’re looking for an After Sales Support Executive to ensure every unit works perfectly. You’ll be the main contact for our venue partners, resolving issues quickly, collecting feedback, and building strong relationships. What You’ll Do: Conduct post-installation checks via calls and on-site visits Solve operational or service issues efficiently Collect partner feedback to improve our service Keep accurate records of visits, issues, and resolutions Travel across London 4 days a week to support our venues What We’re Looking For: Experience in customer service, field support, or after-sales Excellent communication and relationship-building skills Problem-solving mindset with attention to detail Highly organised with strong follow-up skills Comfortable with extensive travel across London Able to work independently and in a fast-paced start-up Why Join Us: Be the face of our brand for valued partners Play a key role in service quality and customer satisfaction Grow in a dynamic, supportive team Travel card provided Job Type: Full-time

Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN AS WE GROW As we expand both locally and internationally, we’re thrilled to be opening new venues beyond London! This is your chance to help shape the future of Clays as we bring our signature excitement, energy, and unforgettable experiences to new cities across the UK. We're looking for passionate individuals to join us on this exciting journey as we grow our brand and create unique, memorable events for our guests. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces for 2025 by Great Place To Work UK! That’s right, we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” Clays Values At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day, with a focus on the food-oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge, and deliver training and support for the kitchen and front-of-house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual who strives for excellence, with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities: • To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen, including service, stock management and staffing., • To provide training and support to all junior colleagues., • Communicate effectively with both kitchen colleagues and front-of-house colleagues., • Ensure the quality of the food and service delivered are to our standards and within execution times, • Ensure all food safety procedures are followed daily., • Monitor the cleanliness of the kitchen and communicate any problems to the Senior Sous Chef., • Assist in all aspects of stock management, including but not limited to wastage, holding stock, perishable stock and consumables., • Ensuring delivery of colleague meals for the in-venue team daily., • Take initiative and demonstrate aptitude and desire to continue to further your career., • Execute our Health & Safety policy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • At least 3 years of experience within a similar role desirable., • Culinary diploma from a recognised institution or higher., • Excellent communication and computer skills., • Training and coaching skills., • First Aid (not essential)., • Competency in Stock procurement (training will be provided for our platform)., • Food hygiene level 2 (training to level 3 will be provided)., • Understanding of Food Safety record keeping (training will be given on our platform)., • High-volume kitchen experience., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, can solve problems calmly and work well under pressure. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £31,500 as well as weekly Tronc (service charge) distribution which is uncapped. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clays Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognised qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Event Manager for one of the leading 5* hotels in London As our Events Service Manager, you’ll ensure the seamless delivery of world-class events, from intimate board meetings to large-scale banquets. You’ll lead and motivate your team to deliver exceptional guest experiences while keeping operations smooth, efficient, and profitable. Job Scope To manage the day-to-day operations of Events Operations Department to maximum profitability. To maintain the highest standards of service, training, people development and new product innovation. To manage and motivate supervisors and front line colleagues, ensuring that guest delight and business targets are met and maintained. To also ensuring that the Royal Lancaster London is recognized by guests as a market leader and secure regular and return business. Attention to detail and clear communication is vital, as well as pro-activeness. We need candidates with: Continuous Improvement, Problem Solving, Commitment to Excellence, Integrity, Positive Attitude, Communication, Self-Development, Contributes Ideas, Team Work & Role Model. For more information please consult the Company Behaviors Dictionary. A summary of your general tasks is listed below. You are asked to bring the behaviors mentioned above to all the tasks that are listed below. Please note that this list is not exhaustive and you may at sometimes be required to complete tasks not on this list. Key Duties and Responsibilities • To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross, • Ensure Time & Attendance on Fourth Hospitality is accurately updated & maintained on a daily basis., • To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly, • To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled, • To be fully conversant with ACOM and ordering procedures, • Allocates staff and assign duties as required for business., • Attends and contributes

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Master chef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Prep Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec • Ensure smooth kitchen operations from setup to closing. • Maintain exceptional cleanliness and food safety standards. • Work alongside your team to create a lively and efficient kitchen environment. At Wahaca, we believe our team deserves the best, and here are just some of the perks we offer: FINANCIAL: - 70% off food when dining at Wahaca with up to 3 friends - £100 to celebrate your probation in Wahaca - Up to £1000 through friend referrals - Enhanced maternity, paternity, adoption pay - Early access to wages, financial support and discounts through Wagestream HEALTH AND WELLBEING: - Free, nutritious meal every time you work, freshly made by our talented chefs - Cycle to work scheme - Support from our trained Mental Health First Aiders - Time off for when needed; like your child’s first day at school DEVELOPMENT AND SOCIAL: - Own development plan and clear career path - Our very own Masterchef and Cocktail competitions - Unwind and turn up the fun at one of our many events across the year TACOVERSARIES: 1 YEAR: £50 voucher 2 YEARS: Flight to Mexico! 5 YEARS: Sabbatical - 4 weeks paid off work! If you're inspired by what you've read and have a passion for delivering exceptional hospitality, we’d be thrilled to have you join our team! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy

We are seeking an experienced and passionate Head Barista to lead our coffee team and ensure the highest quality in beverage preparation, customer service, and café operations. The ideal candidate will have a deep understanding of coffee, a commitment to excellence, and strong leadership skills to train, motivate, and manage a team of baristas in a fast-paced environment. Key Responsibilities: • Prepare high-quality coffee and espresso-based drinks consistently according to recipes and standards., • Lead, train, and mentor a team of baristas to deliver exceptional customer service., • Maintain coffee equipment and ensure it is clean, functional, and properly calibrated., • Monitor inventory levels and place orders for coffee, milk, syrups, and other supplies., • Ensure the café environment is clean, organized, and compliant with health and safety regulations., • Collaborate with management on menu development, seasonal drinks, and promotions., • Manage opening and closing duties, cash handling, and shift scheduling as needed., • Handle customer inquiries or complaints in a professional and efficient manner., • Maintain knowledge of coffee trends, brewing techniques, and industry developments. Requirements: • Barista experience, preferably some time in a supervisory or lead role., • Strong knowledge of espresso machines, grinders, and brewing methods., • Excellent customer service and communication skills., • Ability to work in a fast-paced environment and manage multiple tasks effectively., • Passion for coffee, hospitality, and leading a team., • Availability to work flexible hours, including weekends and holidays.

Available Position: Sales Assistant (Full Time - 44h per week) Location: Clapham, SW11 5RH or Richmond TW9 1AS About The Role: Decor Express currently have an exciting opportunity for a Sales Assistant to join our team. You will participate in the effective and efficient running of our store. As Sales Assistant you will be responsible for the day-to-day operation of the shop. The role is based primarily on the shop floor but you will be involved in other part of the business such as online trading. Salary: Competitive salary starting £30,000 - £32,000 depending on experience plus benefits: • annual bonus and sales commission opportunity;, • 30 days holiday year, increasing with service,, • employee discount for all products in our stores;, • company pension and cycle to work scheme. Duties & Responsibilities: √ Sales of a wide range of paints, tools & fixings, mostly in the shop but also sometimes on the telephone or online. √ Carry out cash/card transactions, refunds processes accurately and in accordance with store procedures, √ Assisting and advising customers with the selection of products, √ Responding to a wide range of queries from customers, √ Maintaining stock levels and assisting with the stock take, Requirements: · Knowledge of paints, tools and previous experience in DIY or Builders Merchant store is essential for this role, · High standards of customer service and excellent telephone manner, · Good spoken English Proactive and sales driven attitude · A driving licence would be useful, · Ability to work as part of a team

About Us Crofton Early Learners is a caring and nurturing pre school setting with a Christian ethos, where children are encouraged to grow and flourish in every area of their development. We welcome families from all faiths and backgrounds, and we are committed to providing a safe, stimulating, and inclusive environment for all children. The Role. We are seeking an enthusiastic and experienced Preschool Manager to lead our preschool with vision and dedication. The successful candidate will oversee the day-to- day running of the preschool, ensure compliance with Ofsted and EYFS requirements, and support a team of staff in delivering excellent early years education. Key Responsibilities. Lead, support, and inspire staff to deliver high quality early years provision. Manage daily operations, including safeguarding, health and safety, and statutory compliance. Promote a nurturing, inclusive environment where children can thrive. Build strong partnerships with [parents, carers and the local community. Develop and implement policies, procedures, and improvement plans. Person Specification The ideal candidate will: Hold a minimum Level 3 in Early Years (Level 5- 6 desirable). Have proven leadership and management experience in an early years or pre school setting. Demonstrate excellent knowledge of the EYFS and safeguarding practices. Possess strong communication, organisational, and interpersonal skills. Be a practising Christian, committed to upholding the preschool’s Christian ethos while welcoming and valuing children and families of all faiths and backgrounds. ( This is an Occupational Requirement.) What We Offer Very competitive salary. A supportive and collaborative working environment. Opportunities for professional development and training. Pension Scheme Strong links with the local church and wider community. The chance to make a meaningful difference in the lives of young children and their families. Free parking.

Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..

Sous Chef – Meal Prep Business (Northwood) We are a small but growing meal prep business looking for a dedicated Sous Chef to join our team. The ideal candidate should be able to work well within a team, have good knowledge of general cuisines (Italian, Indian, Caribbean), or be a fast learner with a passion for food. Responsibilities: Assist the Head Chef with day-to-day kitchen operations Prepare and cook meals according to set menus and portion sizes Maintain high standards of food hygiene and kitchen cleanliness Support with stock management and organisation Work efficiently in a fast-paced environment Requirements: Previous kitchen experience preferred, but strong cooking skills and quick learning ability considered Familiarity with Italian, Indian, and Caribbean cuisines (or willingness to learn quickly) Excellent teamwork and communication skills Strong attention to hygiene and food safety standards Based in or able to commute easily to Northwood

Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.

Job Offer: Barista / FOH England’s Lane Café/Restaurant About Us England’s Lane café/restaurant opened in 2018, serving the best Antipodean- and Persian-inspired, vegan-friendly food. Our vision is to grow and build the England’s Lane brand across London, creating special places where our customers enjoy the best coffee and food. Ultimately, we want to provide a welcoming space where people can relax, connect with family and friends, and feel inspired. To bring this vision to life, every team member plays a vital role in creating exceptional and unique customer experiences. Job Description Primary Responsibilities • Prepare customer drink orders to the highest standard., • Operate coffee and espresso machines (La Marzocco) and any other coffee equipment., • Take customer orders and communicate effectively with the team to ensure smooth preparation., • Maintain a spotless and presentable coffee machine area at all times, including opening, closing, and during shifts., • Proactively manage orders and customer requests via phone, Click & Collect, and Deliveroo., • Confidently demonstrate knowledge of the menu, food, and drink options to customers., • Pay close attention to presentation and service standards., • Engage proactively with customers upon arrival and departure., • Maintain cleanliness and tidiness of all areas, including seating, tables, counters, and product displays., • Ensure all product displays are kept to the highest standard., • Support the team with other tasks to ensure smooth operations., • Attend all team and company meetings and training events., • Follow all company policies and operational procedures., • Assist on the floor when needed. Requirements • At least 3 years of hospitality experience in a café or restaurant setting., • Skilled barista with at least 2 years of experience producing high-quality beverages and impeccable latte art., • Strong knowledge of coffee extraction and dialling in., • Excellent customer service skills., • Experience using till and payment systems., • Experience working in a fast-paced café/restaurant environment. Trial Period & Contract • The role includes a 3-week paid trial shift and training period., • After successfully completing the trial, and demonstrating punctuality and reliability, a contract will be offered. If you are passionate about coffee, customer service, and being part of a dynamic team, we would love to hear from you.

Alma is a vibrant and cozy coffee shop located in Battersea. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!

Position: We are currently seeking enthusiastic and dedicated waiters to join our dynamic team. If you have a passion for excellent customer service and enjoy working in a fun and fast-paced environment, we want to hear from you! Responsibilities: Greet and seat guests with a friendly and welcoming attitude Take accurate food and drink orders and relay them to the kitchen staff Serve food and beverages promptly and efficiently Ensure guests have an enjoyable dining experience by providing attentive and personalized service Handle payments and operate the POS system Maintain cleanliness and organization of the dining area Requirements: Previous experience as a waiter or in a customer-facing role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle busy periods with grace Strong attention to detail and a commitment to delivering high-quality service Flexibility to work various shifts, including weekends and holidays A positive and team-oriented attitude What We Offer: Weekly pay Competitive pay A fun and energetic work environment Opportunities for career growth and development Discounts on all the sister's restaurants.

Assistant Manager – Popina Restaurant and Eatery Are you passionate about hospitality, brimming with positive energy, and driven to deliver exceptional guest experiences? Popina Restaurant and Eatery is looking for a dynamic Assistant Manager to support our General Manager in overseeing the smooth day-to-day operations of both the floor and kitchen teams. What You’ll Do: • Assist the General Manager in all aspects of daily operations., • Lead, support, and motivate FOH and BOH team members., • Ensure high standards of customer service and operational excellence., • Maintain a hands-on presence on the floor—leading by example during busy shifts., • Help implement service standards, staff training, and team development., • Solve problems with creativity and a customer-first mindset., • Friendly, service-oriented, and confident in handling customer interactions., • A natural leader with strong communication skills., • Positive, proactive, and great at energizing a team., • Flexible and calm under pressure in a fast-paced environment., • Starting pay: £14.50/hour (after 3-month probation)., • Performance-based increase up to £16.00/hour., • A fun, creative, and team-focused environment.

About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES • Meeting daily sales targets and maximizing sales opportunities, • Providing excellent customer service and creating a positive shopping experiences., • Demonstrating products and addressing customer inquiries., • Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT • Leading, motivating and coaching the team, • Ensure team members are meeting performance goals, • Conducting performance reviews and providing feedback. INVENTORY AND OPERATIONS • Managing stock levels and ensure the counter is well- stocked., • Maintaining a clean and organized sales area., • Ordering and replenishing products as needed., • Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £16 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.

About Us We are a busy and well-established Indian restaurant, renowned for authentic curries, tandoori dishes, and freshly baked naan. We pride ourselves on delivering high-quality food and excellent service, and we are now looking for a skilled Curry & Tandoori Chef to join our kitchen team. The Role: As a Curry & Tandoori Chef, you will be responsible for preparing, cooking, and presenting traditional Indian curries and tandoori dishes to a consistently high standard. You will play a key role in ensuring smooth kitchen operations and maintaining the authentic flavours our customers love. Key Responsibilities: Prepare and cook a wide range of curries, sauces, breads, and tandoori dishes. Marinate meats, seafood, and vegetables using authentic spice blends and yogurts. Operate and maintain the tandoor oven to a professional standard. Ensure dishes are cooked and presented consistently and on time. Maintain food hygiene and safety standards at all times (HACCP compliance). Manage stock levels, assist with ordering, and reduce food wastage. Support and mentor junior kitchen staff when required. Requirements: Previous experience (2+ years) as a Curry Chef or Tandoori Chef in a professional Indian kitchen. Strong knowledge of Indian spices, curries, and tandoori cooking techniques. Ability to work under pressure in a fast-paced kitchen environment. Excellent teamwork and communication skills. Flexibility to work evenings, weekends, and holidays as required. Valid credentials to work in the UK. What We Offer: Competitive salary(depending on experience). Staff meals provided during shifts. Uniform provided. Career progression opportunities (Head Chef / Kitchen Manager). Supportive and friendly working environment.

Job Title: Floor Host / Waiter We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest. Key Responsibilities: Greet guests warmly and guide them to their tables. Take customer orders accurately and promptly. Serve food and beverages in a timely and professional manner. Assist with menu questions and make recommendations as needed. Monitor tables and attend to guest needs throughout their visit. Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment. Maintain cleanliness and organization of the floor, dining area, and service stations. Support with table resetting and general upkeep between guest seatings. Ensure guest satisfaction by responding promptly to requests or complaints. Uphold all safety and health regulations during service. Work collaboratively with the team to ensure a smooth front-of-house operation. Qualifications: Previous experience in a restaurant or hospitality setting preferred. Strong communication and interpersonal skills. Excellent multitasking and time management abilities. A positive attitude and team-focused mindset. Ability to stand and walk for extended periods. Must be of legal age to serve alcohol, if applicable. Knowledge of food and beverage service standards is a plus. Working Hours: Flexible shifts. Primarily weekends and peak service hours. If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we’d love to meet you!

We are currently seeking a passionate and motivated Commis or Che de Partie chef who is eager to learn, develop their skills, and advance to the next level. We are looking for a skilled, creative chef with a strong work ethic, attention to hygiene, organization, and leadership skills. The ideal candidate will thrive in a small, dedicated team, leading by example. This is an excellent opportunity to work in a new and growing restaurant that values progression, professionalism, and a positive work environment. Our cuisine combines African, British, and Caribbean flavors with a contemporary style. The ideal candidate will meet the following requirements: • Level 2 Food Hygiene and Safety certification, • PPE, safety shoes, chef hat, uniform, and apron, • Basic kitchen operation knowledge, • Right to work in the UK, • Flexibility to work 5 days a week, including weekends and evenings, • Basic knife skills and a willingness to learn, • Positive attitude and good time management skills Key duties include assisting the head chef with daily preparations, maintaining hygiene standards, learning the menu and recipes, and working professionally to meet customer expectations. If you are passionate about cooking and looking to grow within a dynamic team, we would love to hear from you.

AKI is a contemporary Japanese restaurant and lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant in London, set in an amazing location within a historic old bank. We are looking for a talented and motivated Bartender who is excited to join a new project and help deliver the AKI experience in one of the world’s most vibrant cities The Job • Prepare and serve alcoholic and non-alcoholic drinks accurately and efficiently, following standard recipes and guest requests., • Provide friendly and attentive service, taking orders promptly and offering thoughtful drink recommendations., • Maintain the cleanliness and organization of the bar area throughout your shift, ensuring a welcoming and hygienic environment., • Ensure all drinks are prepared and served in accordance with company standards and all health and safety regulations., • Restock bar supplies and communicate low inventory levels to management proactively., • Adhere to all licensing laws, health and safety, and hygiene policies., • Assist with bar setup and closing procedures as needed to ensure smooth operations., • Work collaboratively with the entire bar and wider team to ensure seamless and efficient service., • Engage with guests in a professional and courteous manner, enhancing their overall experience., • Stay informed about current beverage trends and new products to continuously grow your knowledge. Job Requirements • Proven experience as a Bartender in a busy bar or restaurant setting., • Solid knowledge of classic cocktails, spirits, wines, and beers., • Excellent customer service skills with a friendly and approachable demeanor., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • Strong organizational skills and attention to detail, especially regarding cleanliness and stock management., • A positive attitude and a team player mindset. Why Join Us? At Lifestyle Group, we offer a supportive and dynamic work environment with real opportunities for growth. As part of our vibrant hospitality team, your contributions will be recognised and valued. We believe in continuous development, offering training and career progression across our expanding portfolio of hotels, restaurants, and retail outlets. Team members also benefit from staff recognition programs and regular team-building events.

Wahaca is the leading Mexican restaurant in the UK, founded by Thomasina Miers (Masterchef winner) and Mark Selby. Inspired by their time in Mexico and a mission to prove to the UK just how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally. Wahaca remains deeply rooted in the values set by our founders. By showing pride, staying humble, choosing integrity, having fun, and thinking positively, our team serves a taste of Mexican sunshine. With an upbeat atmosphere and chef made dishes, we believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create lasting memories. We are currently looking for a Section Chef who has great passion for working with fresh ingredients, takes pride in creating flavourful, vibrant, high quality dishes and wants to be part of a team that delivers excellent service to all our guests. How you’ll drive the success: • Demonstrate your passion for preparing freshly made dishes following our spec, • Ensure smooth kitchen operations from setup to closing., • Maintain exceptional cleanliness and food safety standards., • 70% off food when dining at Wahaca with up to 3 friends, • £100 to celebrate your probation in Wahaca, • Up to £1000 through friend referrals, • Enhanced maternity, paternity, adoption pay, • Free, nutritious meal every time you work, freshly made by our talented chefs, • Cycle to work scheme, • Support from our trained Mental Health First Aiders, • Own development plan and clear career path, • Our very own Masterchef and Cocktail competitions

Job advert at K9 Paws n Play If you are a dog groomer and you are interested in working at the family run business, K9 Paws n Play, on a part-time or full-time contract, to include Saturdays and over time please read on. We do not have any cages on site, as we believe in giving dogs a more relaxed environment to be pampered in, so they are given pens and access to our secure outdoor garden. Requirement’s : I’m looking for a dog grooming stylist who will work with our clients. We currently have a client list of over 2000 dogs. You will be working the hours of 9-5 / - 3/4 days a week, to include two Saturdays Per month. extra Saturday to cover holiday or busy periods (notice will be given in advance) You will be working on 5 dogs a day at present, although this may change and increase with Christmas bookings. Overtime is optional during busier times and to cover holiday. You will have the opportunity to work with our dog walker during quieter times. Send us with a copy of your cv, and a brief description of your experience and previous roles to register your interest. Once we have gone through the interview process and discussed suitability for both parties, we will supply you with a personalised contract, which will form the basis of an agreement. Fluent English is required. Experience You must have had professional training and work experience at a recognised training establishment, or been operating in a grooming business for at least 2 years as a stylist working in a salon. We are happy to expand on training you already have and focus in on skills and timing for you to excel in the future. A portfolio and references will be required. Terms You will need to agree to abide by the rules and regulations our business operates under. You will not be allowed to openly advertise your own business within our premises, or store/sell your own stock. We ask that you do not post clients dogs on your own social media platforms. Benefits and provisions You will have full use of a grooming table, shampoos and treatments, towels, straps/leads and a blaster/dryer. Employee discount included. We will provide you with grooming tools and accessories. This includes: uniform, scissors, clippers and use of a UV tool steriliser. You will have full use of the kitchen and bathroom facilities along with free WI-FI. Job Types: Permanent, Part-time, Full-time Part-time hours: 24-hour per week Full-time hours: 32-hours per week Pay: Commutative salary Additional pay: Overtime Benefits: Company events Company pension Employee discount Flexitime Schedule: Day shift Flexitime Application question(s): Where did you carry out your training? Experience: Dog grooming: 2 years (required) Work Location: In person Application deadline: 01/10/2025 Reference ID: dog grooming in Surbiton, stylist, part time, full time, over time, holiday cover

This role involves operating day to day customer needs through calls, walk-in, booking, enquiring, ordering, give a full support for Caffe Concerto branches and customers of branches. · Taking day to day calls efficiently by follow caffe concerto Standards. · Serve walk-in customers and branch customers enquiry. · Give full rapid support for branch enquires. · Precisely handling customer orders, keep team updated of any other changes, Report, inform, for all stakeholders any changes of customer order for purpose of keep a product fresh and deliver on exact time. · Ensure customer matters or issue to be solved in high efficiency, with a priority. · Able to control pressure and ensure the customers leave satisfied either way. · Effective communication skills to handle Various situation. Either related to customers, or inform, clarify orders to productions to meet exactly customer expectations. · Cross-selling skills to reflect wide image about other caffe concerto model. · Ensure receive daily orders within cut of time with no missing, through follow up and communicate with the branches managers. · Daily payments and orders are reconciled on both dispatch and system with no shortage. Skills and Requirements: Previous experience on Telesales, Customer Service preferable. Excellent Communication skills, and Telephone manner are required. Essential Sales skills would be an advantage.

Ara is an independent all-day dining restaurant in the heart of Aldgate East, serving breakfast, lunch, dinner, and everything in between. Our menu is ‘well-travelled’ – bringing flavours from around the world, designed for a relaxed yet vibrant dining experience. We are looking for a hands-on, energetic Assistant Manager to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality, and enjoys being part of a dynamic independent restaurant. What you’ll do: • Support the General Manager in the daily running of the restaurant, • Lead, train, and motivate the front of house team, • Deliver excellent guest experience and service standards, • Assist with rota planning, stock control, and operational duties, • Help drive sales and maintain cost efficiencies, • Be a role model on the floor with a ‘lead from the front’ approach What we’re looking for: • Previous management/supervisory experience in a restaurant, • Strong leadership and communication skills, • Passion for hospitality and customer service, • Ability to work well under pressure and problem-solve on the spot, • A positive, team-focused attitude What we offer: • Career progression within an ambitious independent group, • Staff meals on shift and staff discount, • A fun, supportive working environment

Company Overview We are a well-established, client-focused wealth management firm based in the heart of London. We provide tailored financial advice and investment solutions to high-net-worth individuals, families, and trusts. We pride ourselves on our integrity, professionalism, and client service. Role Overview As a Financial Services Assistant, you will support advisers and operational staff in the delivery of a first-class service to clients. This role is integral to the smooth running of the business and provides an excellent opportunity to build a career within financial services and wealth management. Key Responsibilities Provide administrative support to financial advisers and paraplanners. Maintain and update client records using CRM systems. Liaise with clients, product providers, and third parties in a professional and efficient manner. Prepare client meeting packs, valuations, and documentation. Assist with the processing of new business applications, including pensions, ISAs, GIAs, and insurance products. Monitor and follow up on ongoing cases to ensure timely completion. Help ensure compliance with FCA regulations and internal procedures. Support the onboarding of new clients, including AML and KYC checks. Assist in the production of reports, letters, and other client communications. Requirements Essential Strong organisational skills and attention to detail Excellent communication and interpersonal skills Previous experience in financial services or administrative roles Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and meet deadlines High level of discretion and confidentiality Desirable Knowledge of wealth management products and services Experience with CRM or back-office systems (e.g., Intelligent Office, Salesforce) Studying towards or interested in studying for financial planning qualifications (e.g., CII, CISI) What We Offer Competitive salary and performance-related bonus Pension scheme and holiday allowance Study support for industry qualifications A friendly, supportive working environment in a prestigious London location Career development opportunities in a growing firm

Join the ALTA Team – Waiter Position – £16.00 -17.00 per hour (Depending on experience) ALTA brings the lively spirit of asador (grilled meat) restaurants and San Sebastián’s vibrant Basque bars to the heart of Soho’s iconic . Renowned Head Chef, Rob Roy Cameron, formerly of elBulli (Barcelona) and Rodero (Pamplona, Basque), brings a wealth of culinary expertise to the kitchen. As a Waiter at ALTA, you’ll be responsible for: • Delivering exceptional service and creating memorable dining experiences for our guests, • Perks & Benefits:, • 50% staff dining discount across ALTA, Moi, Domu, • Wellness, mental health, and healthcare perks &, • Delicious meals provided on shift, • Flexible rota with earlier finish times, despite our vibrant central location, • Opportunities for growth and professional development within an expanding restaurant group What we Look for: • A passion for hospitality and delivering outstanding guest experiences, • A natural outgoing hospitality professional who loves to interact with people, • Excellent communication and organisational skills, • Ability to multitask and thrive in a high-energy, fast-paced environment, • Prior experience in a busy, high-end restaurant or similar setting, • Ability to represent our restaurant with pride and professionalism., • Flexibility to respond to a variety of different work situations, • Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations, • An appreciation of Basque cuisine and culture is a plus, but not essential, • Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods. About ALTA: Our menu is a tribute to the bustling streets of San Sebastián—bold flavours, innovative twists, and shared plates designed to bring people together. Think mouthwatering pintxos, succulent grilled meats, and fresh seafood, all paired with an eclectic selection of Basque wines, craft beers, and signature cocktails. ALTA is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Be part of something extraordinary, Apply now! ALTA is part of the MAD Restaurants Group, where we celebrate the differences within our team, believing they enrich the culture and character of our restaurants. Our goal is to foster an inclusive environment—embracing all ages, genders, identities, races, sexual orientations, and ethnicities—where everyone feels welcome, no matter their background.

We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: • Leading and managing the restaurant team, including waitstaff and kitchen staff, • Creating and overseeing staff schedules and rotas, • Ensuring exceptional service standards and enhancing the customer experience, • Handling customer inquiries and resolving any issues promptly and professionally, • Training and developing team members to ensure they have the skills and confidence needed to excel, • Overseeing the preparation and serving of food and drinks, • Maintaining a clean, tidy, and well-organised floor area, • Collaborating with kitchen staff to ensure smooth service and efficient operations, • Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: • Proven experience in a restaurant management role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week

Job Purpose We are seeking a skilled IT Technician to support the daily IT operations of our construction company. The role involves providing technical support to office staff, site-based teams, and project managers to ensure smooth running of IT systems across multiple projects and locations. Key Responsibilities Install, configure, and maintain computer hardware, software, networks, printers, and mobile devices. Provide first-line and second-line IT support for office and on-site employees. Manage and troubleshoot issues with project management software, CAD tools, and construction-specific applications. Support remote working setups and connectivity for site engineers and managers. Ensure data security, backups, and compliance with IT policies. Maintain and monitor servers, cloud systems, and company-wide networks. Set up IT infrastructure on new construction sites (internet, routers, access points, cabling). Liaise with external vendors and service providers when needed. Document IT procedures, asset inventories, and user guides. Provide training and guidance to staff on IT systems and best practices. Skills & Qualifications Diploma/Degree in IT, Computer Science, or related field (or equivalent experience). Proven experience in IT support, preferably in construction or engineering environments. Knowledge of Windows & Mac operating systems, Microsoft 365, and cloud platforms. Networking knowledge (LAN/WAN, Wi-Fi, VPNs, firewalls). Strong problem-solving skills and ability to work independently. Excellent communication skills to support both technical and non-technical staff. Full UK driving licence (preferred, as site travel is required). Mobility Requirement This role involves travel to different construction sites to set up and maintain IT systems in site offices and temporary facilities. Benefits Competitive salary package Opportunities for training and career development Company pension scheme On-site

Location: Heart of London (Closest train stations: Holborn and Temple) Job Type:Full-time/Part-time About Us We are a vibrant, family-oriented café located right in the bustling heart of London. Our team is full of spirit and dedication, and we're looking for someone who shares our enthusiasm for crafting delicious sandwiches and preparing top-notch coffee. If you are passionate about food and eager to improve your English, this could be the perfect opportunity for you. We offer a dynamic, fast-paced environment where you can grow your skills, enjoy free lunches, and immerse yourself in an English-speaking community. Key Responsibilities: Sandwich Artist: • Prepare and assemble a variety of sandwiches according to our menu and customer specifications., • Ensure food quality, preparation, and presentation meet our standards., • Maintain cleanliness and hygiene in food preparation areas. Barista: • Brew and serve a variety of coffee and tea beverages., • Operate coffee-making equipment expertly and efficiently., • Provide excellent customer service, taking orders with a smile and delivering them promptly. Qualifications: • Basic knowledge of English; this role is an excellent opportunity for language improvement., • Previous experience in food service, hospitality, or a coffee shop is a plus, but not required., • Commitment to hard work and reliability., • A team player with a positive attitude and strong communication skills., • Ability to work efficiently in a fast-paced environment., • A keen sense of customer service and the ability to create a welcoming environment for our guests. What We Offer: • Free lunch provided daily., • An opportunity to improve your English in an encouraging and supportive setting., • A chance to work with a lively and spirited team committed to delivering excellent customer service., • Convenient location near Holborn and Temple train stations., • Opportunities for professional growth and development within the team. We look forward to welcoming someone who is passionate about food, coffee, and customer service to become part of our family!

We are currently recruiting for a Kitchen Assistant at Vita Mia Pizzeria. As a Kitchen Assistant you will provide a quality service and be an integral role in the restaurant's operations. This is an excellent opportunity to gain valuable kitchen experience. We are looking for someone who is hard working; able to work in a fast paced kitchen independently, as well as with others.

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!

Join Our Unique Italian Pasta Team! Multi-Talented Food All-Rounder Needed Are you a passionate pasta enthusiast with a knack for customer service and a willingness to jump into all aspects of a busy food environment? We're not your average restaurant! We operate a unique concept combining a cosy one-table dining experience with a bustling takeaway service, focused solely on crafting delicious Italian pasta. We're looking for a highly motivated and confident individual to join our strong, fun-loving team. This is a hands-on role where you'll be a vital part of everything we do! What You'll Do: * Prepare and cook authentic Italian pasta dishes with care and speed. * Provide excellent service to our dine-in guest(s) and takeaway customers. * Manage orders efficiently from both the table and the service counter. * Maintain impeccable standards of cleanliness and hygiene in the kitchen and service areas. * Assist with all kitchen tasks, including washing up, preparation, and closing duties. * Be a positive and energetic presence within our team and with customers. What We're Looking For: * Comfortable and confident working in a fast-paced kitchen environment. * Fluent in spoken English. * Outstanding customer service and communication skills. * A proactive, happy, and confident attitude towards undertaking all aspects of the job – from cooking to cleaning. * A team player who enjoys working collaboratively and can have fun while delivering high-quality results. * Passion for food, particularly Italian cuisine, is a big plus! Why Join Us? We're a tight-knit team who work hard and support each other, but we also believe in enjoying what we do. You'll be part of a unique food business model and have the opportunity to gain experience across both kitchen and front-of-house operations. If you're ready to roll up your sleeves, cook fantastic pasta, make customers happy, and be a core part of a dynamic team, we want to hear from you!

Job Advertisement: PCO Driver – Neasden Group Ltd Neasden Group Ltd is looking for reliable and professional PCO Drivers to join our team. We welcome drivers with or without their own vehicle – for those without, we can provide a fully maintained vehicle including fuel and insurance. We prefer drivers based in: Hounslow, Feltham, Brentford, Isleworth, Heston, Hayes. Key Requirements: Valid PCO licence. Proven experience as a PCO driver. Experience driving manual vehicles, 8-seaters, and minibuses. Clean driving licence. Enhanced DBS Certificate Availability to work a minimum of six days per week. Excellent knowledge of road safety regulations. Punctual, responsible, and trustworthy. Responsibilities: Safely transport passengers to their destinations. Operate larger vehicles (such as 8-seaters and minibuses) confidently and safely. Maintain the vehicle in good condition (company car provided if required). Follow all traffic laws and PCO regulations. Provide a professional, polite, and customer-focused service. What We Offer: Option to use your own vehicle or company-provided vehicle (fuel and insurance can be negotiated) Opportunity to drive larger vehicles for varied journeys. Supportive management team and professional working environment. Competitive earning potential. Working Hours: 06:00 to 19:00 (with breaks in between), minimum six days per week. We look forward to welcoming you to our team at Neasden Group Ltd.

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Job Overview: BugBusters UK Limited is seeking a dedicated Cleaning Operative to join our team. As a Cleaning Operative, you will play a crucial role in maintaining cleanliness and hygiene standards in our commercial spaces. We are looking for an experience Cleaning Operative: • Duties:, • Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming., • Clean and sanitize restrooms, break rooms, and other designated areas., • Empty trash receptacles and ensure proper disposal of waste., • Maintain inventory of cleaning supplies and equipment., • Follow safety protocols and guidelines while handling cleaning chemicals., • Report any maintenance issues or repairs needed to the supervisor and line manager., • Requirements:, • Previous experience in supervision and commercial cleaning is preferred., • Knowledge of proper cleaning techniques and use of cleaning equipment., • Ability to work independently and efficiently with minimal supervision., • Strong attention to detail and thoroughness in completing tasks., • Physical stamina to stand, bend, kneel, lift, and perform repetitive movements., • Excellent time management skills and the ability to prioritize tasks effectively., • Join BugBusters UK Limited as a Cleaner and be part of a team dedicated to providing exceptional cleaning services in commercial settings. Experience a supportive work environment where your contributions are valued, and opportunities for growth are available. Apply now to become part of our dynamic team!

SMY Associates LTD is looking for a professional and friendly Office Administrator to join our UK office. Responsibilities: • Greet and coordinate with office visitors, • Manage client interactions and inquiries, • Provide general administrative support to ensure smooth daily operations, • Maintain office records and assist with scheduling Requirements: • Excellent communication skills, • Presentable and professional personality, • Ability to handle clients gracefully and efficiently, • Previous office administration experience preferred but not essential What We Offer: • Supportive and professional work environment, • Opportunities for career development

Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.