Operational excellence jobs in London - Page 2Create job alerts

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £17.94 / hour

We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. ● Creative flair and a willingness to contribute ideas to menu development. ● Ability to multitask and prioritise tasks effectively. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Bakery & Cafe Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. ** What You'll Do** - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. ** What you'll bring** - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

Description We are seeking an experienced Senior Store Manager with a proven background in the food and beverage industry, specifically in high-quality, customer-focused environments. This role is critical in maintaining the essence of Italian craftsmanship and hospitality while driving team performance, enhancing customer loyalty, and improving store outcomes. As a Senior Store Manager, you will collaborate closely with our General Manager to uphold our brand's commitment to excellence, identify areas for improvement, and implement strategies that deliver measurable results. This is an opportunity to lead a team in celebrating Italian culinary traditions and contributing to the growth of a premium brand in the F&B sector. Responsibilities - Oversee daily operations of our Italian gelato, coffee, and pastries to ensure exceptional service and achievement of sales goals. - Lead by example, fostering a strong work ethic and a culture of authentic Italian hospitality. - Recruit, train, and develop team members, instilling a deep understanding of product knowledge, preparation techniques, and customer service standards. - Monitor and manage inventory levels, including perishable ingredients, to minimize waste and ensure availability of fresh products. - Collaborate on in-store marketing efforts to highlight seasonal specialties and signature items, attracting and retaining loyal customers. - Ensure full compliance with health, safety, and food handling regulations. - Analyze store performance, identify growth opportunities, and execute improvement plans aligned with the brand’s ethos. Qualifications - Minimum 3+ years of managerial experience in the food and beverage industry, preferably in artisan gelato, pastry, or specialty coffee shops. - Proven ability to lead, inspire, and motivate teams in a fast-paced, customer-centric environment. - Expertise in team development, customer engagement, and sales strategies specific to premium F&B businesses. - Strong understanding of inventory management, including the challenges of handling fresh and perishable goods. - Excellent leadership and communication skills, with a passion for delivering authentic Italian hospitality. - Strategic thinker with the ability to identify operational inefficiencies and implement effective solutions. This leadership role demands dedication, vision, and a passion for Italian culinary traditions. Annual Budget: £35.000 - £38.000

We are looking for great Supervisors/ Team Leaders to join our Roasting Plant Coffee pioneer team at Gracechurch Street. We love to see our team members grow with the company and offer one of the best in class Leadership training to ensure we only have the 'best of the best' in the coffee industry. What you'll be doing: Experts in keeping things running like clockwork, in motivation and encouragement, and driving service excellence in everything they do. As a Supervisor, you will guide the team in the day to day running of the shop, being a jack of all trades and master of team spirit. Working with your Manager, you will assist in driving sales and championing company values, as well as keeping operations running seamlessly. As champion of the Roasting Plant Coffee ethos, you support with training your team and creating a positive vibe. What you'll need: Supervisors play a critical role in the day to day running of our stores, ensuring the stores look beautiful and customers' expectations are always exceeded, that's why we want people who have: A customer-oriented positive attitude Experience of customer service The diary to accommodate flexible shifts An eye for detail and high quality Ability to lead and inspire the team during busy hours Experience in supporting shop management and day to day managerial tasks A basic knowledge of training At least 1 Year of Barista or coffee making experience Minimum 1 year of Team leader or Supervisor experience in similar industry Working for Roasting Plant Coffee you can expect: Training available and opportunities for career growth and development across the business Great hourly Pay Rate, plus a monthly bonus to boost your monthly earnings Great flexible working hours and paid breaks Referral Program Free lunch on every shift Loads of free coffee whiles on shift! A day off on your Birthday Beautifully designed coffee shops in some of London's most unique locations

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Full time & Full flexibility required Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a dedicated and eager Runner to join our dynamic team. As a Runner, you will be an essential part of the service team, ensuring the smooth flow of operations and contributing to the overall excellence of our dining experience. If you have a passion for hospitality, a keen eye for detail, and are committed to delivering top-notch service, we invite you to be a crucial part of the experience at our restaurant. Key Responsibilities: - Ensure the timely and accurate delivery of dishes from the kitchen to the appropriate tables. - Collaborate with servers, kitchen staff, and other team members to maintain a seamless workflow. - Assist in the setup and breakdown of tables, ensuring they are impeccably arranged. - Monitor and replenish supplies as needed, contributing to a well-prepared and organized dining area. - Provide support to the service team, responding to requests and contributing to a positive guest experience. - Uphold the highest standards of cleanliness and presentation in the dining area. Requirements: - Previous experience in a restaurant environment is advantageous but not required. - Strong communication and teamwork skills. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Attention to detail and a commitment to maintaining high standards of service. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Welcome to Bianco43, a family-owned and operated restaurant located in the heart of Greenwich, UK. We are currently seeking a talented and experienced supervisor to join our team. Our restaurant is known for its warm and welcoming atmosphere, and we pride ourselves on providing excellent service to our customers. As a member of our team, you will be part of a close-knit and passionate group of individuals who are dedicated to delivering an outstanding dining experience. If you are a skilled with a passion for Italian cuisine, and are looking for a full-time position in a family-friendly business, we would love to hear from you. Apply today and take the first step in joining the Bianco43 family.

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £11 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (45 hours), Permanent Salary: £11 - £12 per hour + Service charge + Extra tips (Approx £13/14)

Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We have one restaurant in Covent Garden and another in Victoria. Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavors with our loyal customers. To further elevate our offerings, we're seeking a driven and engaging Sales & Reservations Manager to maximize revenue opportunities across our dining and catering services. You'll be the go to contact for Chez Antoinette and Maison Gigi, building relationships with our loyal clientele and introducing new customers to our unique brand of French hospitality. ** What You'll Do** · Promote our exceptional dining experiences and identify new opportunities for event catering, particularly within the corporate sector. · Manage group bookings for our restaurants, ensuring a seamless and personalized experience for every guest. · Develop and implement a dynamic sales strategy to optimize restaurant traffic during quieter periods. · Proactively seek out and engage potential catering clients, building strong relationships and securing new business. · Oversee the events calendar, meticulously coordinating with operations and kitchen teams to guarantee flawless execution. This includes: Managing event logistics, such as confirming dates, times, and guest numbers. Coordinating catering menus and dietary requirements with the Culinary Team. Organizing any necessary equipment rentals or staffing requirements. · Handling client communication and addressing inquiries promptly. · Prepare and present insightful sales reports to senior management, analyzing client feedback and market trends. · Stay informed about industry trends, competitor activities, and the local market to identify new opportunities and maintain a competitive edge. What You'll Bring · A passion for hospitality and a proven track record of driving sales growth within the food and beverage industry. · Strong understanding of event catering services and event planning principles. · Excellent communication, negotiation, and interpersonal skills, with a talent for building long-term client relationships. · A customer-centric approach and the ability to thrive in a fast-paced environment. · Flexibility to attend client events outside of regular business hours as needed. In Return Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. Competitive salary and holidays: Receive a competitive salary of ££40,000 per annum plus bonus and 28 days of holiday to enjoy your time off. Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. Central location: Work in a vibrant and easily accessible central London location. Company pension: Benefit from a company pension scheme to support your future financial security. Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.

About Us: Serenity Dining Limited is an ideal destination for authentic Vietnamese cuisine in London, dedicated to delivering an unparalleled dining experience that celebrates the rich flavours and culinary heritage of Vietnam. With a commitment to quality, authenticity, and excellence, we meticulously source the freshest, highest-quality ingredients to craft refined, light, and health-conscious dishes that epitomise the essence of Vietnamese gastronomy. We are looking for a talented chef who has excellent understanding about Vietnamese flavours and ability to effectively work under pressure in a fast-paced environment and handle multiple tasks simultaneously. As a Chef at Serenity Dining Limited, you will play a pivotal role in upholding our commitment to quality, authenticity, and excellence in every dish we serve. You will work closely with our culinary team to meticulously prepare a tantalising array of Vietnamese specialties from South, Central, and Northern Vietnam, faithfully recreating regional dishes with reverence for tradition and utilising genuine ingredients and time-honoured recipes. Responsibilities: Prepare and cook authentic Vietnamese dishes according to established recipes and standards. Ensure the highest standards of food quality, presentation, and taste in every dish. Coordinate with the Head Chef and culinary team to develop new menu items and specials that showcase the diversity of Vietnamese cuisine. Properly handle and store all food products to maintain freshness and adhere to food safety regulations. Monitor inventory levels and assist in ordering supplies to ensure efficient kitchen operations. Train and mentor kitchen staff on proper cooking techniques, food safety procedures, and menu items. Maintain a clean and organised kitchen environment, adhering to sanitation and hygiene standards at all times. Collaborate with front-of-house staff to ensure smooth service and timely delivery of food to guests. Assist in special events, catering, and other culinary initiatives as needed. Qualifications: Proven experience as a Chef, preferably specialising in Vietnamese cuisine. At least B1 level English. Speaking Vietnamese is an advantage. Extensive knowledge of Vietnamese culinary techniques, ingredients, and flavours. Understanding of Food Hygiene Legislation: Possess a clear understanding of food hygiene regulations and legislation, adhering to strict standards to maintain a safe and sanitary kitchen environment. Flexibility and 'Can-Do' Attitude: Display flexibility in your approach to work with a positive "can-do" attitude, adapting to changing priorities and challenges to deliver exceptional results. Attention to Detail: Exhibit great attention to detail and take pride in your work, striving to deliver the highest possible standards in food quality, presentation, and service. Team Player: Enjoy working collaboratively as part of a team, actively supporting colleagues and contributing to a positive work environment. Initiative and Independence: Capable of working unsupervised and using your own initiative to solve problems, make decisions, and prioritize tasks effectively. Time Management and Prioritization: Demonstrate good time management skills, maintaining a well-organised workflow and the ability to prioritise tasks effectively to meet deadlines and deliver exceptional service. Benefits for Successful Candidate: Competitive Salary: Enjoy a competitive salary package commensurate with experience and performance, recognizing your valuable contributions to our team. Tips: Benefit from tips shared among staff, providing additional income as a reward for your exceptional service and dedication. Performance Bonuses: Eligibility for performance-based bonuses, rewarding exceptional contributions to the success of Pho District. 28 Days Holiday per Year: Take advantage of 28 days of annual leave per year, prorated based on your contracted hours, allowing you to rest, recharge, and enjoy time away from work. Pension Scheme: Participate in our pension scheme, helping you plan for your future and build financial security through employer contributions. Staff Discounts (Food & Drink): Receive generous staff discounts on food and beverages, allowing you to enjoy the delicious offerings of Serenity Dining Limited at a discounted rate. Free Meals on Shift: Indulge in complimentary meals during your shifts, ensuring that you are well-fed and energised to deliver exceptional service to our guests without worrying about meal expenses. Health Insurance: Comprehensive health insurance coverage, including medical, dental, and vision benefits, ensuring well-being for you and your eligible dependents. Paid Time Off: Generous paid time off allowances for vacation, sick leave, and personal days, supporting work-life balance and personal well-being. Flexible Scheduling: Flexible scheduling options to accommodate personal commitments and preferences, providing work-life balance and flexibility. Join us at Serenity Dining Limited and be part of a dynamic team dedicated to delivering an exceptional dining experience that celebrates the best of Vietnamese cuisine. If you are passionate about Vietnamese gastronomy and thrive in a fast-paced culinary environment, we want to hear from you! Apply now to embark on an exciting culinary journey with us. Job Type: Full-time Pay: £38,700.00-£40,000.00 per year Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Store discount Experience: Chef: 1 year (preferred) Cooking: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person

As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Welcome to Boulangerie Pierre Alix. We are a family-run independent bakery renowned for its commitment to excellence and tradition in the heart of Muswell Hill (N10). We specialise in creating high-quality sourdough bread and premium pastries, all handcrafted on-site in small batches with the utmost care. As we keep growing, we are excited to offer a part-time (3 days/wk) position to a skilled and passionate artisan baker experienced in the art of handcrafted croissants and viennoiseries. Responsibilities - Handcraft croissants and other viennoiseries from scratch from dough mixing to lamination, then shaping, proofing and baking. - Participate to bread and other baked products preparation. Be ready to upgrade your skills from weighing and mixing to scaling, shaping, proofing and baking a full range of artisan sourdough bread. - Ensure all products meet the set quality standards and are in line with daily orders. - Monitor production consistently and professionally. - Maintain cleanliness of your work area, including utensils and equipment Personal attributes & skills - A minimum of 1 year experience in baking (including croissants & viennoiseries full processes of preparation) - Knowledge of dough preparation times and procedures and various baking techniques - Demonstrated ability to operate a professional deck oven - Knowledge of health, safety and hygiene regulations for food preparation. - Ability to multitask and plan We want to reach the highest bakery standard while working as a team in a friendly and creative environment. Communication with and service to our customers is the heart of what we do. If you are looking for a role where you can thrive whilst doing what you love, develop your skills and be part of a fabulous team, then this really is an opportunity not to be missed! If you think you would be a good fit for the role, please send us your CV. We look forward to hearing from you and bringing your passion to our business!

Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.

We are seeking a highly organized and detail-oriented Pass Master to join our restaurant team. The Pass Master plays a crucial role in the smooth operation of the kitchen and dining areas by managing the pass. The role requires effective communication, the ability to stay calm under pressure, and a thorough knowledge of the restaurant's menu. Key Responsibilities: - Coordinate Orders:Manage the pass to ensure all orders from the kitchen are correctly communicated and delivered to the appropriate tables. -Maintain Workflow: Organise and prioritize tickets during peak hours to maintain efficient kitchen and dining room operations. -Communication Hub: Act as the key communication link between the kitchen and FOH staff, ensuring timely delivery of food to guests. - Quality Control:Check that each dish leaving the kitchen meets the restaurant's presentation and quality standards. - Menu Knowledge: Possess in-depth knowledge of the menu to accurately answer any questions from front-of-house staff. - Problem-Solving:Quickly resolve any order discrepancies or delays in collaboration with chefs and servers. Requirements: - Experience:Previous experience in a restaurant, particularly in a kitchen, waiter or managerial role, is preferred. - Knowledge of Food and Cuisine: Familiarity with the restaurant’s menu and culinary terms. - Excellent Communication Skills: perfect English. Strong verbal communication skills for coordinating between kitchen and service staff. - Organisational Skills:Ability to handle multiple orders and prioritize tasks in a fast-paced environment. - Team Player: Works well under pressure and can collaborate with all restaurant departments. If you are an organized, calm, and clear communicator with a passion for delivering excellent service, we encourage you to apply.

We are seeking a skilled and experienced Sous Chef to join our culinary team. As a Sous Chef, you will assist the Head Chef in managing the kitchen operations and ensuring the highest quality of food production. If you have a passion for cooking, strong leadership skills, and a background in hospitality, we would love to hear from you. Duties: - Assist the Head Chef in overseeing all aspects of food preparation and production - Supervise and train kitchen staff, ensuring they adhere to food safety and sanitation standards - Collaborate with the Head Chef to develop menus and create new dishes - Monitor inventory levels and order supplies as needed - Maintain a clean and organized kitchen environment - Ensure that all dishes are prepared and presented according to established recipes and quality standards - Assist in the planning and execution of special events or catering functions - Help with menu costing and budgeting Qualifications: - Previous experience working as a Sous Chef or in a similar role in a restaurant or hospitality setting - Strong culinary skills with knowledge of various cooking techniques and cuisines - Excellent supervisory and team management abilities - Proficient in food preparation, including knife skills, cooking methods, and plating techniques - Knowledge of food safety regulations and best practices - Ability to work in a fast-paced environment while maintaining attention to detail - Culinary degree or certification is preferred but not required We offer competitive pay based on experience, along with opportunities for career advancement within our organization. If you are passionate about food, have strong leadership skills, and thrive in a dynamic kitchen environment, we encourage you to apply for this exciting opportunity.

Overview We are seeking an experienced Pharmacy Dispenser to join our dedicated and dynamic team. We are looking for a highly motivated individual who will use their skills, initiative, and attention to detail to assist the pharmacist and deliver excellent customer service. If you are passionate about healthcare and have experience working with the ProScript Pharmacy software, we’d love to hear from you. Key Responsibilities: - Accurately dispense prescriptions, ensuring the correct medication and dosage is provided. - Support the pharmacist in the day-to-day operations of the pharmacy. - Use ProScript Pharmacy software efficiently to process prescriptions and manage medication records. - Provide advice and information to patients on the safe and effective use of their medicines. - Assist with stock control, ordering, and maintaining pharmacy inventory. - Handle customer queries in a professional and courteous manner. - Maintain a clean and organised dispensary, adhering to health and safety guidelines. - Ensure compliance with all legal, regulatory, and ethical standards. - Assist on the counter to serve customers and discuss patient queries. Advise patients and customers with a professional, well mannered and helpful attitude. Key Requirements: - Previous experience as a Pharmacy Dispenser, ideally within a community pharmacy setting. - Proficient in using ProScript Pharmacy software. - Excellent communication skills and the ability to work well with customers and colleagues. - Strong attention to detail and a commitment to accuracy in dispensing. - Ability to work independently as well as part of a team. - Good organisational skills and the ability to manage multiple tasks efficiently. - A friendly, approachable attitude and a willingness to go the extra mile to support the team and customers. - A flexible, proactive, and hardworking approach to your role. - Self initiating working ethic, looking to tackle everyday with forward planning and pre-empting problems ahead of time to tackle and solve so they do not hit the pharmacy. If you are a dedicated, experienced Pharmacy Dispenser looking to join a forward-thinking team and make a difference to the community, please apply today by sending your CV and cover letter. Job Types: Full-time, Part-time, Permanent Pay: £11.50+ per hour Expected hours: 25 – 38 per week Additional pay: Performance bonus Benefits: Company events Company pension Employee discount Free flu jabs Store discount Schedule: Day shift Monday to Friday Weekend availability Experience: Pharmacy: 2 years (required) Work Location: In person Reference ID: Pharmacy Dispensing Assistant - London

Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.

We are opening up our range to introduce coffee and are looking for a passionate, experienced barista to help us with the setup and day-to-day operations. This is an exciting opportunity to be part of a new venture and contribute to its success right from the beginning. Job Description: As a Bakery Assistant, you will play a crucial role in helping us set up and establish our new bakery. Your expertise in bakery operations, product preparation, and customer service will ensure the smooth launch and success of our store. We are seeking someone with strong knowledge of bakery items, operational processes, and food safety regulations. Key Responsibilities: Assist in setting up the bakery, including organizing kitchen equipment, inventory, and supplies. Help design and implement an efficient kitchen layout to maximize productivity. Prepare and bake a variety of baked goods such as bread, pastries, cakes, and other bakery items. Assist with menu planning and suggest new bakery products based on market trends and customer preferences. Ensure all products meet quality standards for taste, presentation, and freshness. Maintain a clean and organized workspace in accordance with health and safety regulations. Train and support new team members in baking techniques and operational procedures. Manage stock levels and coordinate with suppliers for ordering ingredients. Monitor inventory to ensure freshness and minimize waste. Provide excellent customer service and assist with front-of-house duties when needed. Collaborate with the management team to ensure the successful launch of the bakery. Qualifications and Skills: Proven experience working in a bakery or similar food production environment. Strong knowledge of baking techniques, ingredients, and equipment. Familiarity with food safety and sanitation regulations. Ability to follow recipes and produce high-quality baked goods consistently. Good organizational and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Excellent communication and teamwork skills. Creativity in developing new bakery products is a plus. What We Offer: Competitive salary based on experience. Opportunity to be a key part of the bakery’s launch and growth. A supportive and collaborative work environment. Potential for career advancement as the bakery expands.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: ** Customer Service:** - Greet customers warmly, take accurate orders, and provide friendly and attentive service. - Handle cash transactions and operate the POS system to process payments accurately. - Address customer enquiries, concerns, and feedback with professionalism and empathy. ** Coffee Preparation:** - Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. - Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** - Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. - Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** - Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. - Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** - Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: - Previous experience as a Barista or in a similar customer service role. - Strong knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude, with the ability to work in a fast-paced environment. - Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. - Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage: £11.50 – £13 per hour. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.