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Senior Demand Planner (E-commerce) Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Core Health & Protection: Axa Health, • Metlife Group Assurance, • Wellbeing & Lifestyle: GYM, • Perks & Extras: AON Discounts and Recognition Portal, • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate The Demand Planner – E-commerce Business will be responsible for shaping accurate demand forecasts, inventory planning, and product flow across POP MART’s European e-commerce channels. Reporting to the E-commerce Manager, this role ensures product availability, minimises stockouts, and optimises inventory levels to drive sustainable growth in online sales. The successful candidate will bring solid experience in demand planning and supply chain, with the ability to translate sales trends, promotional calendars, and market insights into actionable forecasts. This is a key role interfacing across merchandising, logistics, and marketing to ensure alignment between product availability and commercial priorities. Responsibilities • Develop and maintain demand forecasts for e-commerce channels across Europe, incorporating market trends, seasonality, and promotional impacts, • Lead inventory planning to maintain optimal stock levels, balancing availability and working capital efficiency, • Analyse sales performance and provide recommendations to adjust forecasts in line with business dynamics, • Partner with logistics and warehouses to ensure timely replenishment and efficient order fulfilment, • Align forecasts with marketing and merchandising teams to support campaigns, new launches, and online promotions, • Produce regular reports and insights on demand planning accuracy, stock health, and replenishment performance, • Troubleshoot inventory allocation and fulfilment issues, proposing practical solutions to prevent service disruption, • Contribute to process improvements and the adoption of planning tools or systems to strengthen forecasting accuracy Required Qualifications • Bachelor’s degree or above in Business, Supply Chain, or STEM fields, • 3 to 6 years of experience in demand planning, supply chain, or e-commerce operations, • Strong analytical skills with advanced proficiency in Excel (pivot tables, modelling, scenario analysis), • Solid communication skills in English, both written and verbal, • Proven ability to manage multiple priorities and work under pressure, • Strong organisational skills and attention to detail, • Self-motivated, with the ability to work independently while collaborating effectively across functions Desirable but Not Essential • Experience in the toy industry or pop culture retail sector, • Familiarity with the UK and European retail landscapes, • Understanding of designer toy and collectible trends, particularly in the art toy market, • Experience in ERP systems, demand planning, or forecasting software If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

A ServiceNow Telecommunications Service Management (TSM) Architect designs and governs end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. They translate business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Key Responsibilities • Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service lifecycle management, order management, network inventory)., • Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub., • Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management., • Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades., • Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience • Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM., • Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network lifecycle, service assurance)., • Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks., • Experience: 10+ years of experience in software platforms, with a significant focus on architecture.

Role: Software Engineer (Full Stack) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Job Qualifications Accenture Software & Platform Engineering is over 1,000 people strong and provides end-to-end product engineering solutions which deliver tangible value, fast. We bring together an obsession for technical excellence with agility and scale, to help clients move from project to product at speed. We work with clients in every sector. They range from scale-ups through to national and international blue-chip names and public sector organisations. Our teams routinely work on products that are used by millions of people. We offer an exciting career working in a vibrant environment, with access to training and a global network of experts. As part of our Software & Platform Engineering team, you’ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job In our team you will: We typically work hand-in-hand with our clients to build great digital products for them and for their customers. To do this, we need experienced, capable engineers who can both deploy their own mastery to get things done hands-on and successfully lead others in doing so. The nature of our work varies from client to client so there will be lots of opportunities to experience new domains and new stacks. This role often involves leading client accounts holistically—people, delivery, quality, and commercials. As well as ensuring we’re delivering great engineering, you’ll also keep the big picture in mind and help our clients best use the capability and flexibility of a consultancy partner to reach their goals sooner. Our team is dedicated to applying great engineering to get great outcomes. Our engineers stand out by keeping one eye on value at all times, and by proposing thoughtful solutions that get the job done efficiently and with low complexity. You’d be a key advocate for this approach within a team. Beyond client work, our engineers are essential contributors to our internal and regional engineering communities. There’s loads of scope to get involved and help shape conversations around tech you’re interested in, share your knowledge and experience, and learn from colleagues working in very diverse problem spaces. We are looking for experience in the following skills: • You’re hands-on in delivery, contributing directly across the SDLC (build, test, deploy) and collaborating day‑to‑day within teams., • You’re highly comfortable in client‑facing roles, building trusted relationships with stakeholders and delivering against clear expectations., • You bring solid full‑stack engineering experience (not purely front end or back end), working across the full development lifecycle., • Your core technology experience includes React, Node.js, Python, and Java., • You have hands‑on cloud experience, designing and delivering solutions on AWS and/or Azure., • AI experience is essential: you have a proven AI skillset demonstrated through certification and/or real delivery experience., • You have contributed to architectural and technical design decisions, helping shape scalable and robust solutions., • You enjoy collaborating in an open, egoless way and are adaptable, comfortable with change, and motivated to keep learning to deliver the best outcomes for clients. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for.

ROLE OVERVIEW // We are recruiting for a Head of Procurement reporting into the Chief Operating Officer (COO) who will be responsible for strategic oversight and management of all procurement, contract management (including renewals) and third-party relationship management activities across the firm. The Head of Procurement will lead the procurement function and be responsible for developing and implementing proactive, progressive procurement strategies, policies, and processes to optimise the firm’s purchasing and supply chain operations. The role holder will be required to build strong relationships with key stakeholders and develop a clear understanding of business priorities to influence across various departments and ensure high quality, cost-effective and efficient procurement practices. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. • Develop, educate and embed procurement strategy, policy, procedures, and standards to align with business priorities and ensure compliance with regulatory and responsible business requirements., • Work with key stakeholders and embed appropriate integration and change management of consistent procurement policies and frameworks., • Conduct market research and analysis to identify potential suppliers and evaluate and assess their capabilities, quality, and competitiveness., • Regularly monitor and evaluate supplier performance, agreeing KPIs and addressing any issues of non-compliance with contractual obligations., • Audit existing contracts to ensure they are fit for purpose and delivering value and if necessary, initiate and manage retendering., • Actively mitigate and manage risk across all of the firm’s procurement contracts and activities., • Implement value initiatives and continuous improvement measures to optimise procurement operations., • Monitor industry trends and technological advancements to identify opportunities for innovation and efficiency in procurement practices. Strategy: • Develop and execute (in collaboration with the firm’s legal and risk teams) proactive procurement strategies that are aligned with the firms’ business priorities, values, risk appetite and wider operating model., • Ensure that the procurement strategies are effective in building and maintaining a resilient supply chain for the firm., • Manage the end-to-end procurement process, including sourcing, negotiation, contracting and supplier relationship management., • Build and maintain relationships with key suppliers, ensuring favourable terms, pricing, and service levels. Leadership: • Lead and manage the Procurement team, providing guidance, support, and professional development opportunities., • Promote and model behaviour in accordance with Slaughter and May’s values. Collaboration: • Positively collaborate with internal stakeholders to understand their procurement needs and provide guidance on sourcing strategies., • Ensure the procurement strategy is responsive to the needs of internal stakeholders and aligned to agreed standards and governance procedures., • Work closely with all offices to build strong working relationships and create opportunities for further collaboration. CANDIDATE PROFILE // Candidates for this position must have: We are looking for an enthusiastic and motivated individual, who has both experience and ideas in all of the areas mentioned above. • Proven experience as a Head of Procurement or in a similar senior procurement role within a legal or professional services organisation., • Strong knowledge of procurement processes, indirect sourcing, best practices, and legal requirements., • Excellent negotiation, contract management, and supplier relationship management skills., • Demonstrated ability to develop and implement procurement strategies to achieve cost savings and operational efficiency., • Analytical mindset with the ability to interpret data, conduct market research, and make informed decisions. Ability to “roll sleeves up” as well as being able to give a “big picture” view., • Excellent communication and interpersonal skills, with the ability to collaborate effectively and to influence stakeholders at all levels., • Strong leadership and team management skills, with the ability to motivate and inspire others., • Proficiency in procurement software and tools., • Bachelor's degree in business administration, CIPS Level 6 Diploma. A master’s degree would be desirable. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

FRONT OF HOUSE MANAGER City of London | Major Financial Services Client | 5* Corporate Environment £49k - £50k + bonus Monday - Friday The Role We're looking for an exceptional Front of House Manager to lead operations at a flagship financial services location in the City. This is a high-profile, hands-on leadership role! you'll be the heartbeat of the building, creating a vibrant community and delivering outstanding service that exceeds expectations every day. You'll manage a team of 20, including four direct team leaders, overseeing Community, Welcome and AV functions across Reception, Client Meeting Suites, Internal Meeting Rooms and Executive Floors. What You'll Be Doing • Lead, coach and develop a team of 20, including four team leaders, • Own service delivery against contractual KPIs and SLAs, • Build trusted relationships with senior client stakeholders, • Create and drive a calendar of community and colleague events, • Implement and maintain SOPs across all service areas, • Produce monthly client reports and carry out regular service audits, • Manage recruitment, inductions, probations and annual appraisals, • Proactively identify and resolve issues before they escalate, • Minimum 4 years in a senior Front of House, Hospitality or Guest Services leadership role within a 5? corporate environment, • Proven track record managing large, diverse teams, • Experience managing and developing team leaders, • Confident communicator at all levels, including senior stakeholders, • Strong understanding of SLAs, KPIs and service reporting, • Knowledge of H&S legislation and security protocols, • Proficient in meeting room booking systems (Condeco or similar) and visitor management platforms, • AV and video conferencing experience desirable You're warm, proactive and exceptionally organised. You lead by example, take ownership and thrive in a fast-paced, client-facing environment. You're as comfortable mentoring your team as you are presenting to senior stakeholders, and you're always looking for ways to improve the experience for everyone in the building.

An established luxury business is seeking an experienced Ecommerce Manager to lead and grow its UK direct-to-consumer online channel. This hands-on role is ideal for a commercially focused ecommerce professional with a strong understanding of premium or luxury trading environments.The successful candidate will take ownership of ecommerce performance, driving sustainable growth while enhancing the customer experience across digital channels. Working closely with marketing, operations, finance, and digital teams, the role requires strong collaboration and the ability to contribute to shared business objectives. Key responsibilities include managing the ecommerce trading calendar, monitoring KPIs, analysing performance data, and identifying opportunities to improve conversion and customer acquisition. The role also involves overseeing website performance, supporting onsite optimisation initiatives, and ensuring a seamless mobile-first customer journey. Applicants should have experience working with ecommerce platforms and analytical tools, alongside the confidence to manage external agencies and guide performance marketing activity. Strong commercial awareness, analytical thinking, and a proactive approach to problem-solving are essential for success in this position. Previous experience within a direct-to-consumer ecommerce environment is required, with premium or luxury sector experience considered highly desirable.

Director of Vendor Management & BPO One of the UK’s leading insurance groups requires a Director of Vendor management and BPO. This is a hugely ambitious insurance who have grown through acquisition to become a leader industry figure. The position owns the end-to-end commercial relationship across captive and outsourced operations portfolio. This is a hands-on, senior role combining procurement/ contract governance with day-to-day provider relationship management. The postholder provides the commercial authority and credibility needed to hold our outsource provider to the terms of their agreements, and to escalate effectively when performance falls short This is the single point of commercial accountability for the companies multi-provider outsource portfolio. It is the most critical retainedhire in the vendor management office structure. This role acts globally to both manage existing relationship but to also ensure a clear articulation of the scope and quality of the service. Owns the offshore strategy and works with the regions/ provider to ensure global adoption, business process improvement and technology innovation; across the broker value chain. Responsibilities • Own all commercial contracts with providersend-to-end., • Lead contract negotaitions / renewals, rate renegotiations and SLA amendments; ensure the company is never in a position of auto-renewing on unfavourable terms. Key individual on any DD activities., • Manage the contractregister; maintain current,executed versions of all agreements including IDTAs., • Instruct external legal advisers on contract matters;review and approvelegal advice before escalation to COO., • Drive MSA/ contractrenegotiations from input-based to outcome-based / step-down FTE provisions as automation matures., • Act as the primary relationship owner with all three providersat account director / board level, • Chair quarterly businessreviews (QBRs) with each provider;ensure QBR outputs feed into the performance dashboard., • Manage the escalation path for all P1/P2 incidentsacross the outsource portfolio., • Maintain constructive but commercially robustrelationships —, • Oversee onboarding of any futureproviders within the multi-provider model, • Accountablefor SLA compliance across all threeproviders; reviews the weekly performance pack produced by the Performance Analyst., • Approve the monthlyand quarterly performance reporting presented to the Group Operations Committee., • Monitor benefits realisation against the Harleybusiness case; escalate material variances to the COO and CFO., • Oversee the VMO tooling suite(vendor management platform,SLA dashboards, contract repository); approve tooling changes. The role reports directly to the COO and attends the Group Operations Committee. It is the most commercially exposed positionin the retained VMO structureand requires an individual capableof holding captivesand three provider relationships simultaneously while maintaining regulatory compliance and delivering a programme of continuous improvement. This is a wonderful opportunity to join a hugely ambitious organisation on a growth trajectory reporting directly into the board COO. The role can be based out of the London or region offices and is 2/3 days in the office with the rest remote. The package is based in the region of £150K with a package will in excess of £200K

General Manager High profile hospitality venue Central London up to £70,000 annual salary plus performance-related quarterly bonus Private medical cover A rare opportunity to join an evolving hospitality group Monday to Sunday operation, five days out of seven, as General Manager you will be expected to lead and support the operational team as needed at peak trading times including evenings. We’re partnering with one of the most exciting hospitality businesses in the UK right now. A brand that blends commercial sharpness with genuine heart, a business that has delivered consistent year-on-year growth, strengthened margins, and is now sharpening their focus on long-term investment in people, product and expansion. As they enter their next chapter, we’re searching for a commercially astute, culture-driven business and people leader to take full strategic and operational ownership of one of their most high-profile venues in London. The role This destination venue is dynamic – an exceptional food and drink offer, entertainment, events, private hire and high guest expectations across every daypart. You’ll be the driving force behind performance, culture and experience, leading a team from the front, setting the rhythm of the floor, and ensuring every moving part operates seamlessly. You’ll think like an owner, act like a host and lead like a coach. As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. What you’ll lead Culture & Team Performance • Develop and empower a strong senior team with clear accountability, • Create succession pipelines and genuine development pathways, • Drive engagement, retention and performance through visible, values-led leadership Guest & Operational Excellence • Be present and impactful on the floor - setting standards in real time, • Oversee multiple concepts and ensure cohesion in quality and service, • Champion exceptional experiences across food, drink, atmosphere and events Commercial Ownership • Full accountability for site P&L, • Drive revenue through smart sales strategy, event activation and partnerships, • Manage labour, GP and costs with precision and pace, • Use data to identify opportunity and act decisively Growth & Market Presence • Build strong local relationships and repeat corporate/event business, • Maximise quieter trading windows creatively, • Work cross-functionally to accelerate performance and innovation Compliance & Governance • Maintain exemplary food safety, licensing and H&S standards, • Deliver outstanding audit and mystery guest results, • Protect team and guest wellbeing at all times What success looks like • Consistent growth in weekly sales and event revenue, • Strong NPS and guest advocacy, • Healthy labour ratios and improved retention, • Tight cost control and GP optimisation, • Confident, autonomous leadership presence Who we’re looking for This opportunity would suit a high-performing General Manager or an Operations Manager ready to take full site ownership in a complex, fast-paced environment. You’ll bring • Experience leading large, multi-stream hospitality businesses, • Premium hospitality experience essential (wet led background is advantageous), • Strong commercial instincts and proven P&L control, • A visible, floor-first leadership style, • Emotional intelligence and gravitas, • The ability to balance pace with precision, • A genuine love of hospitality and people, • High energy and visible enthusiasm, • Inclusivity and warmth, • Clear standards and accountability, • A bias toward action and improvement, • Resilience during peaks and proactive thinking during lulls As General Manager you will be expected to work five out of seven days, leading and supporting the operational team as needed at peak trading times including evenings. You’ll treat the venue like it’s your own commercially sharp, culturally aware and relentlessly focused on raising standards. In short, you’ll make it look effortless, even when it isn’t. Interested in this exciting opportunity? Please apply via LinkedIn. Unfortunately, owing to high volumes of interest, applications and CVs cannot be accepted through individual LinkedIn messages or email. Every application will be reviewed and all candidates should expect to receive a personal response

Procurement Director EMEA– Leading Hospitality Business – London - £150K + My client is a leading global hospitality business. They are currently looking for a Procurement Director to join their team. The successful Procurement Director will be responsible for developing and executing a best-in-class procurement strategy across the EMEA region. This role will drive value through strategic sourcing, supplier partnerships, cost optimisation, and sustainable procurement practices while supporting operational teams across multiple locations. You will lead regional procurement teams, manage key supplier relationships, and collaborate with executive stakeholders to ensure procurement aligns with the business’s growth ambitions and service standards. This is the perfect opportunity for a high performing Procurement Director to join a leading business who can match their ambition and offer great exposure and genuine opportunities. Responsibilities include: • Develop and implement the EMEA procurement strategy aligned with company objectives and expansion plans., • Lead strategic sourcing initiatives across key spend categories including food & beverage, operating supplies & equipment (OS&E), furniture fixtures & equipment (FF&E), technology, and services., • Deliver measurable cost savings, value creation, and risk mitigation across the supply chain., • Build and manage strategic supplier partnerships across the EMEA region., • Implement best-in-class procurement processes, governance, and systems., • Drive sustainability, ethical sourcing, and ESG initiatives within procurement., • Partner with hotel operations, finance, development, and culinary teams to ensure procurement solutions support operational excellence., • Lead, mentor, and develop a high-performing regional procurement team., • Monitor market trends, commodity pricing, and supply chain risks to ensure resilience and competitiveness., • Support new property openings and refurbishment projects through effective sourcing and supplier management. The Ideal Procurement Director Candidate: • Proven experience in a senior procurement role within a Hospitality, FMCG, or multi-site consumer business., • Proven experience managing regional or international procurement across the EMEA region., • Exceptional knowledge across all hospitality categories including Food, Beverage, FF&E, OS&E and Services., • Experience leading procurement transformation, systems implementation, or process optimisation., • Strong understanding of supply chain risk management and sustainability in procurement., • Commercially driven with strong financial acumen, • Exceptional stakeholder management and influencing skills at executive level. If you are keen to discuss the details further, please apply today or send your cv to Mikey at COREcruitment dot com /

Our Client A growing fintech firm, currently outperforming their peers, is seeking a 5PQE+ Regulatory and/or product lawyer. As Senior Legal Counsel, you will play a central role in shaping, advising and supporting the firm’s retail investment offering. You will work closely with product, compliance, operations, and senior leadership to ensure regulatory alignment while enabling innovative product development. This is a highly visible role offering genuine ownership, strategic influence, and the opportunity to support a fast scaling business at the forefront of digital investing. Key Responsibilities • Advise on legal and regulatory matters relating to retail investment products, including ISAs, GIAs, SIPPs, funds, and model portfolios., • Support product development teams on new product launches, enhancements, and customer journeys., • Draft, negotiate and review a wide range of commercial, technology, and third‑party supplier contracts., • Provide guidance on UK financial services regulation (including FCA rules, COBS, PROD, Consumer Duty/Consumer Credit, and platform specific requirements)., • Lead or support legal aspects of strategic initiatives, partnerships, and platform developments. About You • Qualified solicitor (UK or equivalent) with 5+ PQE (flexible)., • Experience working for a financial services/fintech business advising on retail investments, wealth management, asset management, or digital investment platforms., • Expertise in UK financial services regulation, particularly FCA rules impacting retail investment products., • Comfortable working in a fast‑moving fintech environment with a solutions‑focused mindset., • Commercially astute, collaborative, and confident engaging with stakeholders at all levels., • Ability to balance risk with innovation, helping the business move at pace while maintaining regulatory robustness. *Candidates with equivalent experience outside of the PQE will be considered for this role.

Ready to lead change that truly makes an impact? We’re looking for a Programme Manager to join a dynamic Operations PMO, driving high impact change across a fast paced, growing professional services environment. You’ll work with ambitious, entrepreneurial organisations and play a key role in shaping and delivering strategic programmes that create real value. Why this role? This is more than programme delivery. You will shape outcomes, influence senior stakeholders and bring clarity to complex change. If you thrive on turning vision into action, this is your opportunity. What you’ll do: Lead and deliver complex, outcome focused programmes Align stakeholders and drive engagement at senior levels Manage risks, issues and dependencies with confidence Turn diverse ideas into structured, successful delivery plans What you’ll bring: Proven experience leading large scale or complex programmes Strong stakeholder management and influencing skills Expertise in programme planning, governance and delivery using Agile or Waterfall A proactive, solutions driven mindset with attention to detail What’s in it for you? You’ll be part of a collaborative, people focused culture where your ideas are valued, your development is supported and your impact is visible. Drive change. Deliver value. Make your mark. Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

Policy Administration System (PAS) Technical Lead Contract – Outside IR35 – 6 Months - £700/day – London- Hybrid – 2/3 days in the office. Please note…..The successful candidate MUST have insurance knowledge along with strong Policy Administration experience. DO NOT APPLY if you don’t have these skills. CVs in the first instance to We are seeking an experienced PAS Technical Lead to join my client’s team, taking over from the current incumbent who will be retiring next year. This is a key role within the organisation, offering both leadership responsibility and technical ownership of their core systems. Key Requirements • Proven experience working with Lloyd’s market PAS platforms (essential), • Strong preference for experience with DXC PAS solutions, ideally DXC Assure (currently in use at my client), • Demonstrable track record within specialty insurance, • Deep understanding of specialty insurance processes and relevant regulatory frameworks Role Overview The successful candidate will play a critical role in overseeing and enhancing PAS capabilities, ensuring robust system performance, and supporting the operational delivery of high-quality services. Key Responsibilities • Provide technical leadership across middle- and back-office PAS activities, • Support and enable the outsourcing of complex, high-touch processes, reducing friction and improving efficiency, • Ensure delivery of a trusted, high-quality service aligned with regulatory and business standards, • Operate within a low-cost centre of excellence, focused on:, • Delivering significant cost savings for clients, • Maintaining lean operational structures to drive strong profit margins, • Enable clients to focus on high-value activities by streamlining operational processes Policy Administration System (PAS) Technical Lead Contract – Outside IR35 – 6 Months - £700/day – London- Hybrid – 2/3 days in the office. Please note…..The successful candidate MUST have insurance knowledge along with strong Policy Administration experience. DO NOT APPLY if you don’t have these skills. CVs in the first instance to

Ad Operations Manager Up to £40,000 London (Hybrid) 🚀 The Role You’ll own the setup, execution, and optimisation of digital campaigns across multiple channels. This is a hands-on role for someone who knows their way around ad tech and loves making campaigns run like clockwork. 📌 Key Responsibilities • End-to-end campaign setup across programmatic and paid channels, • Manage ad trafficking, tagging, and QA processes, • Work closely with Paid Media & Planning teams to ensure smooth delivery, • Troubleshoot campaign issues and optimise performance, • Own reporting, tracking, and data accuracy (GTM, pixels, tags), • Liaise with vendors, platforms, and tech partners ✅ What You Bring • Strong experience in Ad Ops / Campaign Management, • Solid knowledge of platforms like DV360, CM360, or similar, • Experience with tracking, tagging, and attribution (GTM, Floodlights etc.), • Detail obsessed, you spot issues before they become problems, • Comfortable working in a fast-paced agency environment 🌟 Why Join? • Proper growth opportunity in a scaling agency, • Work across exciting, big-budget campaigns, • Tight-knit team, no corporate nonsense, • Clear progression into senior / lead roles Apply now!

Morson Edge are currently financial institution is seeking a Financial Crime Ops Manager to join an established bank in Transaction Monitoring to play a key role in strengthening its financial crime control framework. Reporting to the Financial Crime Operations Managers, this role focuses on high-volume transaction processing, fraud detection, regulatory compliance, and supporting digital payment services, including BaaS offerings. The role would be London based on a hybrid working model. Transaction Monitoring Key Responsibilities • Lead the day-to-day management of the Transaction Monitoring and Screening (TMS) and Fraud detection framework in the First Line of Defence, • Ensure effective investigation and resolution of TM alerts in a timely and risk-sensitive manner, • Own and drive periodic rule calibration, tuning and optimisation of scenarios to reduce false positives and capture emerging risks as well as provide technical and strategic input into product and service development from the perspective of ensuring that TM systems are calibrated effectively, • Monitor performance metrics (e.g., alert volumes, SLA adherence, quality of investigations) Requirements • 12+ years' experience in financial crime operations, with significant time spent in Transaction Monitoring and/or Fraud prevention, • Strong background leading teams in multiple jurisdictions, • Deep knowledge of Lexis Nexis TM systems, logic and typologies, ideally in a fast-moving environment, • Experience with NBFIs, in particular EMIs, • Demonstrated expertise using ComplyAdvantage and LexisNexis platforms, • Prior experience owning TM rule calibration and scenario tuning Please click apply for consideration

Role: Product Lead - Digital Collateral Project: Enterprise collateral management, digital assets, DLT Industry: Investment banking & capital markets Location: London (hybrid 3 days per week) Contract: 6 months initial (multiyear scope) Rate: £700-800/d inside IR35 X4 Technology are partnered with a leading global financial institution who are expanding their digital collateral capability and offering the opportunity for an experienced Product Lead (Digital Collateral) to help shape and deliver a major transformation programme focused on next-gen collateral services and digital market infrastructure. The position sits within a strategic change function driving innovation across collateral operations, tokenised assets and DLT-enabled solutions. Working closely with senior leadership and cross-functional teams, the successful candidate will oversee delivery across multiple workstreams spanning product design, operational change, governance, technology and client enablement. Responsibilities of the Contract Product Lead (Digital Collateral): • Lead end-to-end delivery of digital collateral initiatives from requirements through to go-live, • Define and translate business and operational needs into requirements, user stories and documentation, • Assess and optimise operating models and supporting technology across process, data, governance and regulatory areas, • Oversee testing, solution validation and implementation readiness, • Manage programme governance, including risks, issues, dependencies and reporting, • Partner with stakeholders across operations, technology, legal, risk, compliance, custody, onboarding and commercial teams Requirements for the Contract Product Lead (Digital Collateral): • Proven delivery of large-scale financial services transformation programmes across collateral, securities services, digital assets or DLT environments, • Strong cross-functional leadership and stakeholder engagement across business and technology teams, • Ability to manage multiple competing priorities in fast-paced, complex programme environments while maintaining delivery focus, • Comfortable applying best practice transformation and delivery to drive execution quality The role provides broad exposure to enterprise transformation, emerging financial technologies and strategic product delivery. Please apply online for immediate consideration.

Company Overview: Our client is a rapidly expanding UK wellness brand operating across multiple product categories and retail channels. They're building a direct-to-consumer presence across global markets, with a strong focus on quality, ownership, and long-term growth. The company culture is built on extreme ownership where individuals take full responsibility for outcomes, paired with a genuine commitment to excellence as a habit. They're looking for people who are passionate, purpose-driven, and embrace continuous learning and adaptability. Position Overview: As E-Commerce Manager, you'll own the complete Shopify ecosystem across multiple regions and storefronts. You'll be responsible for driving conversion performance, ensuring flawless user experience, and turning traffic into revenue. This is a fast-paced, detail-driven role where you'll partner with performance marketing, retention marketing, and creative teams to execute strategy and deliver results. You'll report directly to the co-founders and Head of Performance & Digital, giving you direct influence over the company's e-commerce direction. Responsibilities: • Own end-to-end e-commerce performance across all Shopify storefronts, ensuring fast load times, seamless UX, and optimised conversion rates across regions, • Define and execute e-commerce strategy across product categories, tailoring site experience, merchandising, and landing pages by campaign and traffic source, • Conduct regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile versus desktop inconsistencies, • Lead new site builds from brief to launch, acting as the internal lead across designers, developers, and stakeholders to deliver on time and on brief, • Support retail-connected platforms including major retailers, maintaining direct-to-consumer level performance and quality standards, • Lead conversion rate optimisation through structured A/B and multivariate testing across landing pages, product pages, and checkout flows, • Implement and test e-commerce software, CRO tools, analytics, tracking, and personalisation solutions with clean integrations, • Own performance reporting across conversion rate, average order value, revenue by site and region, and funnel-level performance, • Translate insights into clear actions and share regular updates with leadership and marketing teams Requirements: • 3+ years experience managing direct-to-consumer e-commerce operations, • Deep, hands-on experience managing and optimising Shopify stores, • Proven conversion rate optimisation and experimentation experience with structured testing frameworks, • Experience managing multiple storefronts or regions simultaneously, • Strong analytical skills with clear understanding of e-commerce analytics and attribution, • Extremely high attention to detail with ability to spot UX friction and technical issues, • Comfortable owning projects end-to-end from concept through execution and reporting, • Experience with e-commerce tools, CRO platforms, and analytics integrations, • Ability to communicate complex data insights clearly to non-technical stakeholders, • Self-motivated with a growth mindset and commitment to continuous improvement

Very excited to be partnering with one of our favourite hospitality studios. This is a senior-level design role for a highly creative and technically accomplished Interior Designer working at the forefront of luxury hospitality and F&B design across global destinations. The studio is recognised for delivering immersive, experience-led environments that define some of the world’s most prestigious hotels, restaurants, and destination spaces. Working across international hospitality and F&B projects, you will play a key role in shaping world-class interiors from concept through to completion, ensuring design intent is carried through with clarity, precision, and impact at every stage Package & Perks: Salary:£50,000 - £60,000 Perks: Hybrid working & up to 4 weeks working abroad, generous bonus and much more fab perks! Responsibilities • Lead and contribute to high-end hospitality and F&B projects across all stages, from concept design through to on-site delivery, • Develop bold, experience-led design concepts that balance creativity, function, and operational performance, • Shape immersive interior environments including spatial planning, guest journeys, and atmosphere design, • Produce compelling presentations, concept narratives, and design storytelling using 2D and 3D tools, • Lead FF&E direction including furniture, lighting, finishes, artwork, and bespoke design elements, • Prepare detailed finish schedules, specifications, and material palettes to a luxury standard, • Coordinate with consultants, operators, fabricators, and specialist suppliers across global projects, • Support technical development including construction drawings, detailing, RFIs, and shop drawing reviews, • Lead client presentations alongside senior leadership, communicating design vision with clarity and confidence, • Oversee day-to-day design coordination across multiple international projects, • Mentor junior designers and contribute to a high-performance, collaborative studio culture, • Integrate sustainability and material innovation into design thinking where appropriate Requirements • Degree in Interior Design, Architecture, or related discipline, • 8–10+ years’ experience in luxury hospitality and/or F&B design, ideally with international exposure, • Proven track record delivering high-end hotels, restaurants, or experiential hospitality environments, • Strong conceptual ability with a clear understanding of spatial storytelling and guest experience design, • Exceptional knowledge of FF&E, materials, finishes, and bespoke fabrication, • Strong technical capability including construction documentation and detailing, • Proficiency in Revit, AutoCAD, SketchUp, Rhino, and Adobe Creative Suite, • Strong understanding of hospitality operations and design functionality, • Confident client-facing communicator with experience presenting at senior level, • Ability to lead multiple complex, fast-paced international projects simultaneously, • Highly creative, detail-driven, and culturally aware with a strong design point of view

About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. The Team A&M’ PEPI practice is looking to hire a Director (m/f/d) in Operations & Manufacturing with a clear specialization in Pharma and Medical Technology. This role is focused on leading and delivering large, complex engagements for private equity-backed pharma and medtech companies, working closely with PE deal teams and operating partners. You will play a key role in diagnosing operational performance, designing value-creation initiatives, and implementing sustainable improvement across manufacturing and supply chain environments in highly regulated industries. How you will contribute • Evaluate the operability, maintainability, and regulatory readiness of production facilities in pharma and medtech environments, maintainability and operability of production facilities, • Analyse current and historical data to assess efficiency, capacity, and performance, including equipment conditions, maintenance records, spare parts strategies, and detailed production metrics, • Gain hands-on shop floor insights by engaging with plant leadership, operations, and customers, supported by deep data analysis, • Identify and quantify value creation and cost improvement opportunities, including lean transformations, footprint optimization, outsourcing, and site consolidation, • Develop end-to-end transformation roadmaps with clear impact, risks, and mitigation strategies tailored to regulated manufacturing settings, • Lead execution, oversee high-quality deliverables, and manage teams and client relationships to ensure exceptional results for private equity sponsors and portfolio companies Qualifications • Extensive professional experience combining industry and consulting, with a strong track record in Pharma and/or Medical Technology, • Proven experience working for or with private equity sponsors and PE-backed portfolio companies, • Deep functional expertise in one or more of the following areas, ideally in regulated industries:, • Supply Chain Operations, • Manufacturing Operations, including S&IOP, • Footprint optimization, plant consolidation, and product line transfers, • Manufacturing strategy, CapEx planning, Manufacturing 4.0 / IIoT, • Lean, Six Sigma, TOC, and Value Engineering, • Demonstrated access working with C-suite executives, as well as PE deal and operation partners, • Fluency to a native level in both written and verbal English is essential Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. What You'll Do • Develop, execute and optimize long-term strategic procurement plans covering European warehousing, trucking and last-mile courier services, aligning with the company's overall business development goals., • Lead the identification, evaluation and onboarding of high-quality suppliers; deeply tap and integrate underlying trucking resources (FTL/LTL), warehousing resources and last-mile courier resources to build a comprehensive, stable and cost-competitive logistics supplier ecosystem., • Lead complex negotiations on long-term cooperation agreements, pricing, SLAs and payment terms with core suppliers across warehousing, trucking and last-mile scenarios to achieve overall cost optimization and service quality upgrading., • Establish and improve a systematic supplier management system, including performance evaluation, hierarchical management and incentive mechanisms, to drive continuous improvement of supplier service capabilities across all procurement scenarios., • Monitor and conduct in-depth analysis of European logistics market trends (warehousing, trucking, last-mile), regulatory changes and industry risks; proactively adjust procurement strategies and propose effective risk prevention and control solutions., • Collaborate cross-functionally with operations, sales, finance and other departments to coordinate procurement resources across multiple scenarios and ensure the smooth operation of the end-to-end logistics supply chain. About You • 5+ years of experience in European integrated logistics procurement (covering warehousing, trucking and last-mile courier), • Profound industry experience and in-depth insight into the European contract logistics market; extensive and high-quality local resources including underlying trucking resources, warehousing suppliers and last-mile courier service providers., • Proven track record of successful strategic procurement planning and implementation across multiple logistics scenarios, with significant achievements in cost optimization, supplier ecosystem construction; excellent complex negotiation and contract management capabilities. What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

Turn Your Leadership Experience into a Business That Transforms SMEs You have spent years driving performance, leading teams, and delivering results. Now, it is time to build something of your own , a business that helps others succeed. As a thexton Armstrong Partner, you will own and lead your own SME business mentoring consultancy within your local market, using a proven international system trusted by business leaders for over a decade. About The Opportunity This is a licensed opportunity, giving you the freedom of business ownership with the structure and backing of a respected international brand. You will support SME owners to strengthen their strategy, profitability, and growth potential , creating measurable value for their businesses and your own. Who You Are You are an experienced business leader, owner, or senior consultant seeking a more independent, purposeful next chapter. You are likely to have: • 12+ years in senior management or business ownership., • Expertise in at least two of: strategy, finance, marketing, sales, operations, or consulting., • A genuine passion for helping entrepreneurs and SMEs grow., • Strong interpersonal and commercial judgement. Your attributes: • Entrepreneurial: You think like an owner, act on opportunity, and deliver results., • Resilient: You stay composed under pressure and thrive on challenge., • Curious & Empathic: You enjoy understanding people and unlocking their potential., • Collaborative: You value shared knowledge and professional community. What You Will Do • Build and grow your consultancy within your licensed region., • Mentor and guide SME owners using our structured programmes., • Develop business relationships with professional networks and local partners., • Combine autonomy with the support of an international brand and community. What’s in It for You • The chance to build a business with genuine impact and long-term value., • The autonomy to shape your schedule, clients, and income., • Access to respected brand, tools, and continuous professional support., • The satisfaction of combining purpose, freedom, and profit. We provide: • A Proven Model: A decade-tested framework for SME growth and profitability., • Structured Training & Launch Support: Three weeks of core training and one-to-one launch coaching., • Continuous Development: Ongoing mentoring, marketing support, and access to global best practices., • Exclusive Territory: Operate in your region with full brand rights and minimal overheads. Apply Now If you are ready to turn your experience into impact ,to guide, mentor, and empower SME owners while building a business of your own, we would love to hear from you. Please apply with your CV and a brief note explaining what inspires you about this opportunity. Join us in shaping the future of UK SMEs. CEO Managing director Management Business Mentoring Business Coaching Business Consulting Management Consulting SME Consulting SME development SME Management Entrepreneurship

Are you passionate about retail and are driven by the world of luxury skincare and prestige cosmetics? As an Assistant Business Manager, for La Prairie, Harrods you will have the opportunity to work alongside the Business Manager to lead and grow our beautiful brand at Harrods, London including our Spa treatment room. This is an exceptional opportunity as Harrods accounts for 60% of our UK & Ireland Business. You will lead and manage a team of up to ten consultants, driving performance, fostering engagement, and contributing to business growth while ensuring the delivery of exceptional client experiences. The successful candidate will inspire and act as a role model to the team, providing best-in-class service and transforming every customer interaction into a true luxury experience. Your goal will be to strengthen the brands positions within the skincare and makeup category, in full alignment with the brand’s strategic vision and roadmaps. Main responsibilities • Set and monitor daily team objectives, adapting focus throughout the day to maximise performance and support key launches and promotional activity., • Deliver a high standard of customer service by actively engaging clients, identifying their needs, asking appropriate follow-up questions, and offering personalised skincare consultations., • Ensure every customer is introduced to the collections to enhance the overall client experience., • Proactively plan and organise external events to drive business growth and increase brand awareness., • Maintain accurate and up-to-date customer records within the EPOS system, • Ensuring excellence in Spa operations and client service, being the main point of contact for retail and spa coordination Business Planning Counter Performance & Sales: • Ensuring you work with the Business Manager on the business plan to define and monitor weekly sales targets, providing clear rationale and regular performance updates., • Plan and deliver tailored events and in-store (on-counter) activities to support achievement of the business plan, while maintaining strong awareness of competitor activity., • Ensure all required paperwork and administrative tasks are completed accurately and within agreed deadlines., • Maintain accurate stock levels, optimise stock ageing, manage tester availability, and implement timely corrective actions where required., • Proactively manage team absences to ensure consistent and effective counter coverage., • Ensure full accuracy and compliance in all sales reporting, including use of IPPOS and clienteling systems. Spa Performance & Sales: • Being the main point of contact for spa bookings, working alongside the PR manager, working with Harrods concierge, supporting in training the Harrods call centre team and driving occupancy and retail performance, • Drive the team to achieve individual paid Spa appointment targets, • Ensure and track appointment bookings so that the occupancy target is met for the Spa, • Engage, and coach Harrods team about Spa Services to increase appointments and loyalty to the brand Team Development & Performance Management • In partnership with the Business Manager you will lead, coach, and develop a team of Beauty Consultants, Makeup Artists, Spa Consultants, and stock controller ensuring excellence in performance, conduct, and client service., • Build and motivate high-performing teams that consistently meet or exceed KPIs., • Partner with the Retail Education Manager to analyze KPIs, identify training needs, and enhance sell-out performance. Marketing & Merchandising Implementation • Ensure flawless execution of in-store marketing activities in line with brand guidelines and strategy., • Maintain strict adherence to merchandising standards, optimizing use of collateral, samples, and visual assets to maximize retail impact., • Uphold the La Prairie luxury image through impeccable counter presentation and consultant grooming standards. Store relationship & Communication • To ensure that you are informed about current and new business initiatives and to provide feedback to the Business Manager & Training Manager., • Ensure you are up to date at all times of the HO emails and feedback to the team, • EPOS accuracy and compliance, • Ensure that you read Training Manual and Visual Merchandising Guidelines, actioning all relevant points, • Develop and maintain good working relationships with all store based colleagues, • In partnership with the Business Manager, Identify and leverage local opportunities for events, additional retail spaces, and personal shopping initiatives to drive brand visibility and sales. In return, La Prairie & Chantecaille offer • A competitive salary and discretionary commission scheme, • 33 holiday days (including bank holidays), • Generous product allocation & discount, • Long Service Awards starting with 3 years’ service, • A free product to try every time there is a new launch, • Contributory pension scheme – 5% employer contribution, • A range of opportunities to develop and grow personally and professionally, • 24/7 Access to Employee Assistance Programme called Lyrahealth, • Annual performance reviews so you know your career is going in the right direction Reports to: Harrods Business Manager. In the absence of Business Manager the Assistant Business Manager will report into the Head of Retail. We look forward to receiving your application.

About the Company Ant International’s Antom is a leading provider of payment processing services for merchants worldwide. Antom offers comprehensive, vertical-specific digital payment solutions tailored to meet the needs of merchants of all sizes. Currently, Antom supports merchants across over 40 countries and regions, providing access to hundreds of payment methods globally. In addition to payment processing, Antom delivers digital marketing solutions through A+ Rewards—an adaptable marketing mini program/SDK integrated into e-wallets and payment apps. This platform enhances interactions between brands and customers, enabling global merchants to distribute a wide range of discounts to users of various digital payment platforms, ultimately helping them acquire and retain consumers. Job Overview: We are looking for a results-driven business development professional to drive sales within the UK's omnichannel retail and commerce sector. This role focuses on managing and converting a high-intent pipeline, generated through inbound leads and partnerships. The ideal candidate will leverage their deep understanding of the local UK market to engage directly with mid-market merchants, demonstrating how our solutions unify their online and in-store payment experiences. Key Responsibilities: • Full-Cycle Sales Management: Own the end-to-end sales cycle for a pipeline of qualified mid-market prospects. Sources include partner referrals, inbound marketing leads, and self-sourced opportunities., • Omnichannel Solution Expertise: Serve as the expert on unified commerce. Consult with merchants operating both online and offline (e.g., retail, hospitality) to tailor solutions that integrate payment systems, enhance customer experience, and streamline operations., • Partner Liaison for Lead Generation: Work collaboratively with our Partner team to understand the value proposition for key Platforms/ISVs/ISOs, effectively follow up on their referred leads, and ensure a seamless handover and sales process that strengthens the partner relationship., • Deal Execution & Closing: Excel in structuring compelling proposals, negotiating contracts, and overcoming objections to secure new business with UK merchants. Focus on achieving and exceeding quarterly sales targets., • Organizational Collaboration: Actively communicate and collaborate with internal teams, including partner management, marketing, and product, to drive business objectives and support client implementations., • Local Market Authority: Maintain authoritative knowledge of the UK domestic payments landscape, consumer trends, and competitor activity to build credibility, inform strategy, and ensure all communications are market-relevant. Qualifications: • Proven track record of exceeding sales targets in B2B sales, preferably within payments, SaaS, or merchant services to the UK market., • Deep understanding of the UK retail/omnichannel market and the operational challenges of merchants with both physical and digital sales channels., • Experience with ISV/ISO partner ecosystems is highly valuable; ability to effectively convert partner-sourced leads is essential., • Strong commercial acumen with excellent negotiation, presentation, and relationship management skills., • Proficient in English; Chinese language skills are a strong plus., • Self-motivated and able to manage a diverse pipeline with multiple lead sources efficiently. Join us in shaping the future of the payments sector through strategic partnerships and innovative solutions!

Customer Experience Lead MBM are working exclusively with a leading London-based transport company to appoint a Customer Experience Lead. This is a newly created role, offering a unique opportunity to shape and deliver an outstanding, end-to-end customer journey across their transportation services. The Role This is a director-level position, leading a team of 5, with significant visibility across the business. You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Operating in a fast-paced, growing, and entrepreneurial environment, this role suits someone who thrives on autonomy, takes ownership, and enjoys building something impactful from the ground up. Key Responsibilities • Own and evolve the full customer journey across all touchpoints, • Develop and deliver a clear customer experience strategy aligned to business goals, • Generate, analyse, and leverage data (KPIs, NPS, insights) to drive decision-making, • Engage and influence stakeholders across the business to embed a customer-first approach, • Build strong cross-functional relationships with operations, marketing, IT, and commercial teams, • Lead and develop a high-performing customer service and customer experience team About You • Data-driven and insight-led, with a passion for using analytics to shape strategy, • Strong experience engaging stakeholders and influencing at all levels, • Proven ability to translate insights into clear, actionable plans, • Background in customer experience roles within transport, hospitality, or similar environments, • A senior manager or head of level candidate ready to step into a director-level role, • Comfortable working in a dynamic, evolving organisation with high levels of autonomy Additional Info • Newly created role as part of organisational transformation, • London-based with travel across sites, • Inclusive and collaborative culture If you’re looking for a role where you can take ownership, shape strategy, and make a real impact in a growing business, we’d love to hear from you.

Hiring! Creative Director • Duration: Initial 6 Months, • Location: Hybrid working in the London office -open to remote, • Rate: £300-£330 per day Key Responsibilities Campaign Development • Lead the development of creative ideas from initial concepts through to fully formed creative campaigns, • Translate strategy into clear, compelling creative directions – ensuring creative work is insight-led, distinctive, and fit for purpose, • Contribute directly to creative delivery where needed, including:, • Creative concepting and ideation, • Copywriting and/or visualization, • Presentation development, • Ensure creative outputs are polished, coherent, and ready for stakeholder or participant review, • Oversee the preparation of creative stimuli for qualitative and quantitative research, including:, • Concept boards and narratives, • Visual territories and mock-ups, • Early-stage campaign ideas, • Supervise cross-functional teams (art directors, copywriters, designers, copywriters – internal and freelance), assigning tasks and monitoring bandwidth to balance workloads, • Manage creative processes from brief to delivery, working with Creative Operations leads and Project Managers to create timelines, scope documents, and track creative hours, • Prioritize projects based on business needs, facilitate inter-departmental communication, and refine SOPs for smooth project flow, • Collaborate closely with internal stakeholders, cross-functional teams and key markets – taking on and managing feedback to refine creative work according to business challenges and needs, • Track project progress, identify risks, and implement tools or processes to optimize efficiency and continuous improvement, • Use AI tools to accelerate ideation, iteration, and production, • Apply AI responsibly to enhance creative quality, efficiency, and consistency, • Contribute to creative thought leadership within Novartis through active development of creative forums and internal creative events, • Proven experience as a Creative Director in pharmaceutical and healthcare advertising, • Strong concept development and storytelling skills, • Hands-on capability in copywriting, design and creative production (not purely conceptual), • Strong working knowledge of AI tools for creative development and production, • Ability to balance strategic thinking with practical execution, • Comfortable working at pace and managing multiple projects simultaneously, • Experience working with cross-functional teams, • Background in brand, innovation, research, or insight-led creative work, • Creative campaigns and content from the internal creative team are elevated, effective and celebrated, • Creative projects move quickly and smoothly from concept to delivery, • In-house creative team capacity is managed and scaled with agility through high-delivery periods, • Creative leadership is established and the in-house Novartis creative team are known internally for cut-through creative solutions, • AI tools are used to save time without sacrificing creative quality, • Stakeholders trust creative outputs to be both inspiring and practical, • Projects feel well-led, well-paced, and creatively strong from start to finish

Job Description – Head of Sales • Start: ASAP, • Location: London HQ (Marylebone), • Job hours: Full time, • Reporting to: Leadership team, • Salary: £55,000 base + Commissions + Bonuses About us At Smartech, we believe retail should never be boring. We’re the destination for discovery, where customers can explore, try, and play with the newest innovations in tech, gaming, and e-mobility. Our teams across London, New York, Rome, and Berlin bring the world’s most exciting brands to life through immersive, experience-led retail. About the role As Head of Sales, you will lead our local B2B Partnerships team, drive revenue growth, and act as a general manager for the commercial side of the business. This is a player-coach role: you will personally own and grow a portfolio of strategic brand partnerships, while leading, coaching and scaling the team that does the same. You will sit on the leadership team and help shape the direction of the business alongside other senior leaders. Objectives of this role: Leadership & general management • Lead, motivate and develop the local Partnerships (B2B sales) team to consistently hit and exceed targets., • Sit on the leadership team and contribute to wider business strategy, planning and decision-making., • Act as a general manager for the commercial side of the business – owning the day-to-day running, performance and culture of the team., • Work hand-in-hand with the Revenue team to align pipeline, forecasting and reporting., • Set the standard for client interaction, sales process and account management across the team., • Conduct monthly and quarterly performance reviews to assess progress and strategise improvements., • Personally own and manage a portfolio of the most important brand partnerships, ensuring continuous engagement, growth and retention., • Identify, prioritise and secure new business opportunities with direct brands and clients across the tech, gaming and e-mobility sectors., • Build and maintain a strong B2B pipeline, closing deals that contribute meaningfully to revenue targets., • Create compelling, data-led sales propositions and presentations using market trends, internal data and case studies., • Develop and implement the local sales strategy in line with company objectives., • Analyse sales data and market trends to inform decision-making and identify new opportunities and markets., • Liaise with marketing, product, retail and operations teams to structure and execute strategic initiatives., • Develop and embed best practices for client interaction, sales and services across the team. We are looking for you… An experienced commercial leader who has done both, closed deals personally and built and led high-performing sales teams. You are a goal-oriented, self-motivated people-person with excellent communication and interpersonal skills, thriving in a dynamic environment and always ready to roll up your sleeves and get things done. You build robust, enduring relationships with clients and colleagues, and you understand what it takes to grow a business as part of its leadership team. The ideal candidate -\tProven track record in B2B sales / business development, with experience managing strategic partnerships and key accounts. -\tStrong leadership, coaching and team management skills. -\tStrategic thinker with strong commercial, problem-solving and analytical skills. -\tExcellent verbal and written communication and interpersonal skills. -\tPrevious experience in retail, tech, gaming or e-mobility is a plus.

AI & Automation Delivery Analyst (Contract) Contract Role: 2 Days a Week over 2 Months Our client is an independent media agency based in London driven by behavioural science, creating high-impact campaigns that influence real audience behaviour. They are looking for a hands-on AI and automation delivery specialist to work directly with their teams and help modernise the way they operate. This is not a strategy or transformation lead role. Instead, it’s a practical, in-business position for someone who enjoys getting close to day-to-day workflows, understanding how work actually happens, and then simplifying, automating, or enhancing it using AI and automation tools. You’ll sit with team leads across the business, analyse their processes, identify what should stop, streamline, or scale, and then help design and build the right solutions. What You’ll Do Understand & diagnose how we work • Work with individual team heads to map existing processes and ways of working, • Identify activities that are: 1. No longer needed or should be reduced, 2. Suitable for automation or process streamlining, 3. Good candidates for AI-assisted support or agent-based workflows Shape and prioritise AI use cases • Translate workflow issues into clear, practical AI or automation use cases, • Assess opportunities based on scale, impact, effort and risk, • Help sequence and prioritise what to tackle first versus later Build and implement solutions • Design and prototype AI-enabled workflows, automations, or lightweight agents, • Work hands-on with tools such as Microsoft Copilot and workflow automation platforms, • Collaborate with the wider AI technical team where deeper engineering support is needed Enable the business • Act as a practical point of reference for teams experimenting with AI day-to-day, • Explain what’s possible, what isn’t, and what’s sensible in plain language, • Document processes, use cases and learnings so capability stays in the business Work within governance • Ensure solutions align to AI policy and data governance, • Flag risks early and help teams work safely with AI rather than around it What We’re Looking For Essential: • Experience working in a business analyst, operations improvement, automation, or digital delivery role • Hands-on experience implementing AI tools, workflow automation, or productivity platforms in a real business environment • Strong understanding of Microsoft Copilot and how it can be embedded into day-to-day work, • Comfortable working closely with non-technical stakeholders to understand problems before jumping to solutions • Able to turn messy processes into clear, workable outputs, • Experience in media, marketing, professional services, or agency environments, • Familiarity with AI agents, low-code / no-code automation tools, or scripting for workflow optimisation

Senior Workplace & Facilities Manager London | £80,000 – £100,000 + excellent benefits We are partnering with a leading international professional services firm to appoint a Senior Workplace & Facilities Manager for their London office. This is a high-profile, strategically important role with significant scope for growth and global impact. The Opportunity Based in London, you will take ownership of workplace and facilities operations across the UK, with immediate responsibility for managing Reprographics and Records Management teams in London and regionally. Beyond the UK remit, this role has a clear pathway to global leadership, with the potential to oversee facilities managers in Asia and, in time, support expansion into new international regions. This is an ideal opportunity for a forward-thinking workplace professional who thrives in complex, evolving environments and enjoys shaping strategy as much as delivering operational excellence. Key Responsibilities • Lead and develop reprographics and records management teams across London and Bristol, • Own end-to-end workplace and facilities operations for the London office, • Manage a wide range of third-party vendors, including catering, events and other outsourced services, • Act as a senior point of contact for internal stakeholders, working closely with leadership and partners, • Oversee hard services, including building services, maintenance and compliance, • Liaise confidently with landlords and managing agents on all property-related matters, • Drive modern workspace initiatives, including space planning and utilisation, • Champion the use of technology and smart office integrations, bringing innovative ideas and continuous improvements to the workplace experience, • Contribute to longer-term international workplace strategy, supporting new regions as the firm grows About You • Proven experience in a senior workplace or facilities management role, ideally within a law firm or alternatively a professional services environment, • Strong hard services background, with experience dealing directly with landlords and building infrastructure, • Highly experienced in managing third-party and outsourced providers, • Comfortable operating at senior level, with excellent stakeholder management and communication skills, • Good understanding of how technology is increasingly integrated into modern office environments, • Commercial, solutions-focused and confident bringing new ideas to improve workplace design and functionality, • Experience with, or exposure to, international or multi-site environments would be highly advantageous What’s on Offer • Competitive salary of £80,000 – £100,000, • Full benefits and remuneration package, • A genuinely inclusive and collaborative culture, • The opportunity to shape and lead a globally evolving workplace function If you are a strategic workplace leader looking for a role with real scale, visibility and international potential, we would love to hear from you. Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you. Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Adobe Architect / Manager – Accenture Song Location: London or Manchester (with frequent travel to London) Career Level: CL7 Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: We are looking for an Adobe Workfront Manager to join our Marketing team and lead client-facing engagements and deliver high-quality Workfront solutions. This role combines deep expertise across Workfront Core, Planning, and Fusion with the ability to understand client challenges, design custom solutions, and lead technical teams to execute. You will act as both a trusted advisor to clients and a lead for internal technical teams, positioning Workfront as a central orchestration layer within modern, AI-enabled marketing ecosystems. As an Adobe Workfront Manager, you will: • Work with clients to understand challenges and design custom Adobe Workfront solutions., • Advise on how Workfront integrates with broader MarTech, AI tools, and intelligent agents., • Architect and configure Adobe Workfront (Core, Planning, Fusion) across client engagements., • Lead discovery sessions, solution design workshops, and roadmap discussions., • Guide and manage technical delivery teams to build and execute solutions., • Design and oversee Workfront Fusion automations and platform integrations., • Ensure delivery quality, scalability, and adoption across implementations. We are looking for experience in the following skills: • Hands-on Adobe Workfront experience., • Strong expertise in Workfront Core, Planning, and Fusion., • Experience delivering Workfront solutions in a consultancy or agency environment., • Solid understanding of marketing operations and creative workflows., • Experience with integrations, APIs, or automation platforms., • Confident client-facing communicator able to lead solution design conversations. Set yourself apart: • Adobe Workfront certifications., • Experience with Adobe Experience Cloud (AEM, Assets, Analytics, Campaign)., • Exposure to AI-driven workflows or agent-based automation., • Background in MarTech, Marketing Operations, or Digital Transformation. What’s in it for you: Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as: • Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice., • Family-friendly and flexible work policies., • Attractive pension plan with financial wellbeing support and resources., • Private healthcare insurance plan and Mental Wellbeing support., • Employee Assistance Program, Career Development and Counselling., • A range of generous Parental Leave offerings. Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for. Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

About the Opportunity A fast-growing international payments and remittances fintech, already licensed and operating in few jurisdictions, is expanding into the United Kingdom. The company is seeking a CEO to lead the UK operation from regulatory authorisation through to commercial scale. This is a rare opportunity to take the helm of a UK entity backed by an established, well-funded international group. The successful candidate will be the accountable executive for FCA authorisation (EMI, API, or PI) and will then lead the business commercially post-license owning the P&L, building the team, and driving growth in one of the world’s most important payments markets. The Mandate The role has two distinct phases, and the candidate must be credible across both: Phase 1 FCA Authorisation • Lead the end-to-end FCA authorisation process to obtain the appropriate UK payments license (EMI, API, or PI)., • Serve as the proposed SMF1 (CEO function) and accountable executive for the application., • Build the regulatory business plan, governance framework, and operational infrastructure required for authorisation., • Engage directly with the FCA throughout the application process, including pre-application meetings (PASS) and case officer interactions., • Recruit and oversee the initial UK team, including compliance, MLRO, and operational roles., • Appoint and manage external advisors (legal, regulatory consultants) as needed. Phase 2 Commercial Leadership • Take full P&L ownership for the UK business post-authorisation., • Define and execute the UK go-to-market strategy for payments and remittance products., • Build and scale the UK team across commercial, product, operations, and compliance functions., • Establish and manage UK banking relationships, scheme memberships, and partner integrations., • Represent the UK business to the board, investors, and key stakeholders., • Drive revenue growth, client acquisition, and market share in the UK payments landscape., • Ensure ongoing regulatory compliance and maintain a strong relationship with the FCA as the business scales. Candidate Requirements Essential • Currently or recently a CEO, Managing Director, or UK Country Head of an FCA-authorised fintech or payments business., • Has been the accountable executive (SMF1 or equivalent) during a successful FCA authorisation owned the process end-to-end, even if the MLRO/compliance team led the drafting., • Proven commercial operator: P&L responsibility, revenue growth, team building, and board or investor engagement., • Deep knowledge of the UK payments ecosystem: FCA regulatory framework, safeguarding rules, Faster Payments, card schemes, and correspondent banking., • Strong personal reputation and relationships within the UK fintech and regulatory community., • Based in London or willing to relocate. The FCA requires central management and control to be in the UK. Desirable • Experience operating across multiple jurisdictions or supporting international group expansion., • Familiarity with remittance corridors, cross-border payments, or emerging market payment flows., • Experience with the new FCA safeguarding rules effective from May 2026., • Track record of working with private equity, venture capital, or group-subsidiary governance structures. This Role Is Not Suited For • MLROs, Heads of Compliance, or regulatory consultants the role requires a commercial CEO, not a compliance specialist., • COOs or heavy-operations profiles without commercial P&L leadership., • Founders of their own ventures who are unlikely to move into a hired-CEO role., • Executives who joined post-authorisation and have not been through the FCA licensing process as the accountable executive. What the Company Offers • The opportunity to build and lead a UK operation backed by an established international payments group with licenses in four countries., • A well-funded business with proven product-market fit and existing infrastructure to leverage., • Significant autonomy to shape the UK strategy, team, and culture., • Competitive compensation package including base salary, performance bonus, and equity participation., • Direct access to the group board and senior leadership.

A major hospitality group is looking for a Group Operations Director to oversee a national multi-brand restaurant portfolio during a key period of transition, repositioning, and future growth. Based from a London head office, this role will oversee multiple Heads of Operations and established senior teams across the group, bringing stronger alignment, structure, and operational consistency across the wider business. The focus is on bringing everything together more effectively, improving communication, strengthening systems, and building a more scalable operational structure for the future. The Role: • Oversee operational performance across a national multi-brand restaurant group, • Lead and support multiple Heads of Operations and senior teams, • Create stronger systems, structure, and accountability across the business, • Drive operational efficiencies and commercial improvement, • Work closely with ownership and senior leadership during a period of change, • Support future acquisitions and long-term growth plans, • Build a more connected and scalable group-wide operational platform The Person: • Senior hospitality leadership experience for leading restaurant groups, • Strong commercial and operational background, • Experience leading large teams and complex structures, • Comfortable operating within evolving or repositioning businesses, • Collaborative, low ego, and people-focused, • Able to bring structure without damaging culture, • Strategic but operationally credible, • Have lead support functions – People, Marketing, Finance, Property etc

About the Company Frazer Jones is delighted to be exclusively partnering with a highly recognisable global brand operating within the retail sector. With a rich heritage, the organisation has evolved into a diverse, international business focused on delivering exceptional quality and customer experience across its global operations. Culture & Benefits • Competitive remuneration and comprehensive benefits package, • Hybrid working model (3 days on site), • Opportunity to take full ownership of the payroll function and make a real impact About the Role An exciting opportunity has arisen for a Payroll & Benefits Manager to join the business as part of the wider senior leadership team. This is a highly visible role where you will lead best‑in‑class payroll and benefits delivery, while championing honesty, integrity, transparency, and a strong, inclusive team culture. Key Responsibilities • Own end‑to‑end payroll delivery across corporate and retail populations, ensuring accuracy, compliance, and strong collaboration with Finance and external providers., • Provide expert guidance to HR Business Partners and managers on compensation, benefits, and reward policies, including line management of the team coordinator., • Lead the full lifecycle management of employee benefits programmes, including administration, enrolment, supplier management, renewals, and ongoing optimisation of cost and value., • Support and maintain the organisation’s reward framework, including salary structures, job architecture, benchmarking, incentive schemes, and annual salary review cycles., • Ensure full compliance with employment legislation and statutory reporting requirements, driving robust governance, audits, and continuous improvement initiatives. Experience & Skills • Proven experience managing payroll, employee benefits, and HR systems, ensuring accuracy, compliance, and effective coordination with internal and external stakeholders., • Advanced analytical and technical capability, including HRIS proficiency, strong Excel skills, and the ability to translate complex data into clear insights and recommendations., • In‑depth knowledge of UK employment law, HMRC regulations, audit requirements, and reward‑related compliance, with a strong track record of legislative awareness., • Commercially astute relationship builder with excellent communication skills, an employee‑first mindset, and the ability to influence at all levels within a fast‑paced environment. How to Apply If this opportunity aligns with your experience and career aspirations, please submit your CV by clicking Apply Now. Alternatively, for a confidential discussion, contact

Facilities Manager £50,000 - £60,000 + Car, Package & Opportunities Middlesex A Rare Opportunity to Build, Lead & Grow Full-Time | 40 Hours per Week | Monday–Friday Our client is a well-established commercial property business with years of heritage. They value loyalty, long-term relationships and doing things properly. Due to recent structural changes, they are now seeking an experienced, hands-on Facilities Manager to take ownership of maintenance and Health & Safety across a diverse UK portfolio. This is a brand-new role — a genuine opportunity for the right individual to step in, shape the function, represent the company at senior level, and grow with an ambitious and expanding organisation. This isn’t about chasing a £5k salary difference — it’s about finding the right long-term fit. Multi-site travel across the UK is required. The Role Based at the Head Office in West London, you will work across a portfolio including: • A multi-tenanted office building in Manchester, • Sites across London, Berkshire and the South West Typical working pattern: • 1–2 days per week in the office, • 3 days visiting sites, • Approximately 1 week per month in Manchester (early starts required) This is a visible, active and hands-on position — not a desk-bound role. Key Responsibilities Facilities & Maintenance You will take full responsibility for: • Managing day-to-day building operations across multiple sites, • Supervising maintenance staff and external contractors, • Overseeing electrical, plumbing, HVAC and general building systems, • Negotiating and reviewing service contracts annually, • Managing fire safety, air conditioning and compliance providers, • Reviewing and approving RAMS, • Conducting inspections and implementing preventative measures, • Maintaining accurate maintenance records Health & Safety Leadership • Developing and implementing H&S policies and procedures, • Reviewing site-specific and company-wide risk assessments, • Conducting audits and compliance reviews, • Investigating incidents and implementing corrective actions, • Delivering H&S training and promoting a strong safety culture, • Ensuring full compliance with UK legislation and fire regulations You will confidently represent the business at meetings and provide credible, informed advice to the senior management team. About You We are looking for a certified, commercially aware professional who can operate independently and bring structure where needed. Essential Experience & Skills • Minimum 5 years’ experience as a Facilities Manager across multiple sites, • Strong background in building maintenance (electrical, plumbing, HVAC), • NEBOSH certification, • Strong knowledge of UK Health & Safety legislation, • Experience managing contractors and service contracts, • Confident reviewing risk assessments and RAMS, • Full clean UK driving licence, • Comfortable responding to occasional out-of-hours emergencies, • Strong Microsoft 365 skills, • Excellent written and verbal communication You’ll Be Someone Who: • Enjoys being out on site and visible, • Can audit, retain and improve contractor performance, • Thrives on variety across commercial and self-storage property, • Is seeking a long-term opportunity within a growing business Why Join? • £50,000–£60,000 salary (flexible for the right person), • Company car, • Ride to Work scheme, • Free parking, • Established, loyal and stable organisation, • Growing business with scope to shape and develop the role, • Supportive management team This is not a business in crisis or in a rush. Time is being taken to find the right person — someone who wants a new challenge within a smaller, expanding organisation where they can truly make an impact. If you're ready to take ownership, shape a function and grow with a respected property business, we’d love to hear from you. 020 7118 4848 Maxwell Stephens Recruitment

Company Description We are a fast-growing independent global placement agent and third-party marketing firm with operations across the UK and the Middle East. We currently have 10 people in the business. Over the last six years, the business has built a strong track record representing a select group of high-quality Tier One Asset Managers across public markets, hedge funds and private markets strategies. The firm works with a broad range of global asset managers across traditional long-only strategies, liquid alternatives, hedge funds and private equity, supporting them with capital raising, strategic distribution advice and investor access across institutional and wholesale channels. As the business continues to expand, we are looking to further build out our liquid funds distribution capabilities across the UK and Europe. Role Description This is a senior leadership role focused on helping shape and scale the firm’s liquid fund distribution business across the UK and Europe. The successful candidate will work closely with the founder and senior leadership team to expand the firm’s distribution footprint across traditional long-only and liquid alternative strategies, deepen relationships with existing asset manager clients and help define the long-term strategy for the European liquid funds business. The role is ideally suited to someone entrepreneurial who wants the opportunity to help build and shape a growing platform, rather than operate within a highly siloed large organisation. This individual will be expected to act as a senior representative of the firm within the market and, over time, take ownership of key client relationships, strategic initiatives and broader European distribution activity for our liquid managers. The role would ideally be based in London, although we are open to candidates based elsewhere in Europe for the right individual. Compensation We offer a competitive fixed base salary alongside significant long-term upside linked to both personal asset raising performance and the overall growth and success of the firm’s liquid funds distribution business. The structure is designed to strongly align incentives and reward individuals who are capable of building meaningful long-term client relationships, contributing strategically to the platform and helping scale the broader European business. Key Responsibilities • Lead the expansion of the firm’s liquid funds distribution business across the UK and European markets, • Raise assets directly from institutional and wholesale investors across the candidate’s existing network, • Develop and deepen relationships with Wealth Managers, Private Banks, Family Offices, Multi-Managers, Independent Asset Managers and other relevant allocator groups, • Act as a strategic partner to existing asset manager clients, helping advise on positioning, market strategy and distribution priorities, • Help oversee and develop the broader liquid funds distribution effort within the business, • Work closely with senior leadership on overall strategy, growth initiatives and market expansion, • Represent the firm and its clients at senior levels across the investment management industry, • Contribute to the ongoing development of the firm’s European platform and long-term growth strategy Candidate Profile The ideal candidate will have a strong track record in asset management distribution and business development, with particular experience across traditional long-only strategies, liquid alternatives and broader UCITS structures. Candidates should possess an established network across UK and European allocators and be comfortable operating in a highly entrepreneurial and commercially driven environment. Qualifications & Experience • Demonstrable track record raising assets within UK and European markets, • Strong existing relationships across investor groups including Wealth Managers, Private Banks, Family Offices, Multi-Managers and Independent Asset Managers, • Significant experience within asset management distribution, fund sales or third-party marketing, • Broad understanding of UCITS frameworks, European distribution models and relevant regulatory considerations, • Strategic mindset with the ability to identify market trends and commercial opportunities, • Ability to operate credibly with senior stakeholders including CIOs, portfolio managers, investment committees and founders, • Experience managing or mentoring teams is advantageous, • Entrepreneurial mindset and desire to help build and shape a growing business platform, • Excellent communication, relationship management and commercial negotiation skills, • Aligned to the culture of the business and thinks and acts in a collegiate way, • Additional European language skills would be advantageous

Senior Project Manager – Strategic Portfolio Management (London | Permanent) Hybrid working 2/3 days a week on site Must have 5+ years of London Market Insurance experience We are seeking an experienced Senior Project Manager to lead and deliver high-impact business and technology transformation initiatives within a complex, fast-paced financial services environment. This is a key role supporting the organisation’s strategic business and IT agenda, working across multiple functions including underwriting, operations, claims, IT, and finance. You will partner with senior stakeholders and cross-functional teams to drive end-to-end delivery of large-scale transformation programmes. The role requires a strong background in managing complex projects, excellent stakeholder engagement skills, and the ability to operate confidently in both Agile and Waterfall environments. This is a highly visible role where you will shape outcomes, influence decision-making, and ensure successful delivery of strategic initiatives. Key Responsibilities • Lead and deliver multiple complex transformation projects across business and technology domains, • Develop and maintain detailed project plans covering scope, timelines, milestones, resources, and budgets, • Manage senior stakeholder relationships, ensuring clear communication and alignment on objectives, • Track project performance, KPIs, and ensure delivery against agreed outcomes, • Identify, assess, and mitigate risks, issues, and dependencies, • Facilitate governance, status reporting, and steering committee updates, • Ensure adherence to project management standards, methodologies, and best practices, • Drive high-quality deliverables aligned with business expectations, • Lead change management planning and execution across initiatives, • Conduct post-implementation reviews and drive continuous improvement, • Support and mentor other project managers, contributing to best practice development Skills & Experience Technical / Project Delivery • Strong proficiency with project management tools (e.g., Jira, Clarity or similar), • Extensive experience across Agile, Waterfall, Scrum, PRINCE2, and/or PMI frameworks, • Strong financial management skills including budgeting and resource planning, • Solid understanding of risk and issue management in complex environments, • Proven ability to lead cross-functional teams without direct line management, • Strong stakeholder management and influencing skills at senior level, • Excellent communication, negotiation, and conflict resolution skills, • Strong analytical thinking and problem-solving ability, • Highly organised with strong attention to detail and prioritisation skills, • Comfortable working in ambiguous and changing environments, • Able to work independently and make sound recommendations Experience • 5+ years delivering complex projects or transformation programmes, • Proven experience working across both Agile and Waterfall environments

Location: London (On-site) Salary: c. £60,000 - £70,000 + 20% bonus + equity Why this role? • No Cold Calling: this is a systems and operational SDR-type role with no outbound cold calling., • AI-native environment: Work at the forefront of LLM technology, building systems for prestigious global institutions., • High impact: Join a profitable, fast-scaling team where you will have direct ownership of the systems you build. About our client Our client is an AI technology business working in the financial services space. They are a profitable scale-up that is changing how information is captured and utilised by high-performing teams. They are a lean organisation that prioritises technical excellence and a builder culture. With a strong global presence, they offer the high-growth environment of a startup alongside the long-term stability of a successful, revenue-led business. The opportunity This is not a traditional sales or operations role. It is a hybrid position for someone at the inflection point between sales development and account management. Our client is looking for a technical salesperson who can build complex CRM workflows in the morning and lead a discovery call in the afternoon. You will support the senior sales team while building the engine that allows them to scale. A significant benefit of this role is that it does not involve cold calling. Instead, you will use modern marketing tools and LLM platforms to drive targeted outbound activity. What you will be doing • Build growth systems: Own the lead-to-opportunity workflow. You will be responsible for automating routing, enrichment, and data hygiene within the CRM to ensure it remains the single source of truth., • Revenue automation: Create and deploy automations across AI tools and internal communication channels. You will build the connectivity that makes the sales process repeatable and efficient., • Targeted execution: Research and engage with high-value targets using modern platforms. You will qualify meetings and package repeatable outbound plays using intelligent automation., • Commercial apprenticeship: Shadow senior team members on pitches, help prepare specific deal collateral, and manage the technical aspects of platform trials., • Growth experiments: Run multiple experiments each month, measuring results and turning successful tactics into official company playbooks. About you • Experience: You have 2–4 years of experience in revenue operations, sales operations, or a highly operational sales development role at a fast-moving software company., • The builder mindset: You don't just use tools; you build with them. You should have hands-on experience building workflows in modern CRMs and a proactive interest in using AI tools., • Data-led: You can build simple, clear dashboards that make pipeline health and follow-up speed obvious to the leadership team., • Communication: You write clearly and can explain complex technical processes in a simple way.

Global Senior Procurement Specialist Location: London / Hybrid / 6-12 FTC / Perm Sector: High-growth, innovation-led life sciences / advanced manufacturing The Opportunity The business is undergoing significant transformation across its global operations, investing heavily in its supply chain, capabilities, and procurement maturity. This role sits at the heart of that journey — offering real scope to shape strategy, influence stakeholders, and build a best-in-class procurement function within a fast-evolving environment. You’ll have the opportunity to shape procurement capability, processes, and strategy, all within a fast-paced, collaborative environment where your input will directly influence outcomes. If you’re motivated by growth, change, and the opportunity to make a tangible impact, this role offers a genuine platform to do so. The Role As Global Senior Procurement Specialist, you will take ownership of key procurement activities across global spend areas, driving both operational excellence and strategic value creation. You’ll play a critical role in ensuring supply continuity, cost optimisation, and supplier performance, while helping to embed stronger processes, governance, and ways of working as the organisation scales. Key Responsibilities • Drive results across procurement activities, ensuring continuity of materials and services while delivering against ambitious performance and cost targets, • Develop and maintain strong, strategic relationships with critical suppliers, positioning procurement as a true business partner, • Manage commodity pricing, identify and onboard new suppliers, and negotiate commercially strong, future-proof agreements, • Perform detailed cost analysis and benchmarking, ensuring competitive positioning and informed decision-making, • Deliver sustainable cost savings by reducing total cost of ownership through negotiation, value analysis, and process improvement, • Lead and evolve supplier-managed inventory (SMI) models, working closely with Supply Chain to manage risk, improve resilience, and standardise approaches globally, • Work collaboratively with internal stakeholders and external vendors, while taking a leadership role in guiding and upskilling regional procurement teams on best practice, • Lead and support end-to-end tender activity, including tender design, evaluation, negotiation, and contract award, • Support supplier approval processes, ensuring the right partners are selected to support both current operations and future growth, • Identify priority areas for improvement based on material criticality, value, and volume, proactively reducing supply risk and driving efficiency, • Support the implementation and execution of category strategies, contracts, and procurement initiatives, • Contribute to and support cross-functional working groups, helping shape strategic direction and governance across categories, • Develop and continuously improve procurement SOPs, tools, and processes to support a scaling organisation, • Ensure procurement master data integrity within ERP systems, maintaining accuracy across supplier and pricing information Requirements • Proven experience in procurement / strategic sourcing within pharma, biotech, life sciences, or another highly regulated and complex environment, • Strong commercial acumen with the ability to translate analysis into real business value, • Experience working with global suppliers and managing complex contracts, • Ability to operate in a fast-paced, transforming environment, bringing structure while embracing change, • Strong stakeholder management skills, with the confidence to influence and challenge at multiple levels, • A proactive, solutions-focused mindset with a passion for continuous improvement and transformation

Head of Programme Delivery | Enterprise Change Ready to shape enterprise-wide transformation at serious scale? A leading global specialty insurer is on a bold journey to become the standout Primary Specialty Insurance provider in its market—and change delivery sits right at the heart of that ambition. This is a seat at the table, driving transformation that genuinely moves the business forward. At the core of this organisation is a progressive, performance-driven culture—one that champions presence over process, bold decision‑making over bureaucracy, and curiosity over convention. As Head of Programme Delivery, you will sit on the Change Leadership Team with strategic ownership of the enterprise programme and complex change portfolio. You’ll lead transformation across Operations, IT, and the wider business—working with senior leaders to turn strategy into measurable outcomes. This is high-visibility, high-impact leadership where your influence will be felt across the entire organisation. • Set the direction for complex, enterprise-level programmes aligned to long-term business strategy, • Lead and inspire senior programme, project, and business analysis professionals, • Own resource strategy across a large-scale change portfolio—balancing capacity, capability, and cost, • Act as the senior escalation point for critical risks, dependencies, and delivery challenges, • Shape a high-performance, delivery-led culture grounded in accountability and continuous improvement, • Partner closely with Operations, IT, Business Architecture, and Executive stakeholders to ensure transformation delivers real, lasting value, • Represent change delivery at Executive and Board-level forums, deputising where required You’ll be trusted to make decisions, encouraged to engage face‑to‑face, and empowered to cut through complexity to deliver outcomes that matter. If you are a senior Transformation Programme leader with deep experience delivering complex programmes in the Lloyd’s and company market, and you’re ready to leave a genuine legacy, this is a rare opportunity to step into a role with scale, authority, and purpose. 📩 Apply confidentially to learn more about this pivotal role and the transformation ahead.

Job Title: Global Clinical Study Lead Contract: 7 Months Initially – Temp to Perm Rate: £680 per day (Umbrella) Overview: We are looking for an experienced Global Clinical Study Lead to support the delivery of complex global clinical trials. This role is ideal for someone with strong study leadership experience, particularly within cardiovascular outcomes studies, and a proven ability to manage large-scale, global clinical programmes. Key Responsibilities: • Lead and oversee global clinical studies in line with SOPs and GCP requirements, • Manage study start-up, conduct, and close-out activities, • Collaborate with cross-functional teams including Clinical Operations, Data Management, and Regional Monitoring, • Oversee CROs and external vendors to ensure successful study delivery, • Support investigator meetings, site selection, and CRF development, • Monitor study timelines, risks, and operational performance, • Manage clinical trial materials and study execution activities Requirements: • Strong experience in a Study Lead or Study Manager role, • Clinical trials experience is essential, • Cardiovascular outcomes study (CVO) experience highly desirable, • Experience managing large, complex global studies with 100–1,000+ sites, • Strong leadership experience across geographically dispersed teams, • Experience with Clinical Endpoint Committees (CEC) and DMC/DSMB processes, • Excellent analytical, operational, and stakeholder management skills, • Previous experience working within large global pharma environments is advantageous Key Skills: • Global study leadership, • Cross-functional collaboration, • Vendor and CRO oversight, • Strong communication and stakeholder engagement, • Ability to manage competing priorities and tight timelines This is an excellent opportunity to join a high-performing clinical operations environment and contribute to large-scale global cardiovascular studies.

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing and more. Here you’ll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth. Apply for one position or as many as you like. Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you. Job Description: Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners. We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 700 customers and has been widely recognized as the market leader by G2, PE Wire, and more. Get started now, we look forward to meeting you.. Job Description: Grata is a hybrid company, which means our employees work from our London office on Mondays, Tuesdays, and Thursdays. About the role: As Grata continues our rapid growth and expansion, we are looking for a Business Development Representative to join our team. This role is ideal for someone who’s a strong closer who thrives in a fast-paced, entrepreneurial environment. You'll play a key role in driving revenue and deepening our presence in core financial services markets like Private Equity, M&A, and Investment Banking. Get started now, we look forward to meeting you. Job description • Generate new business opportunities through outbound prospecting (email, phone, LinkedIn), • Research and identify target accounts and key decision-makers within Private Equity, M&A, and Investment Banking firms, • Book high-quality discovery meetings and ensure a smooth handover to the sales team, • Collaborate closely with Account Executives to align on target accounts, messaging, and priorities, • Work with Marketing to follow up on campaigns, events and content-driven leads, • Maintain accurate and up-to-date records in the CRM and ensure pipeline hygiene, • Continuously test, iterate, and improve outreach messaging and prospecting approaches, • Actively seek feedback, coaching and development opportunities to grow in your sales career Qualifications • Experience in B2B sales, business development, or a related commercial role, ideally in a fast-growing or startup environment, • Strong interest in lead generation, outbound prospecting, and pipeline development within a structured sales process, • Curiosity about or early exposure to Private Equity, M&A, or Investment Banking (experience is a plus, not a must), • Ability to manage high-volume outreach across email, phone, and LinkedIn while staying organized and data-driven, • Understanding of short sales cycles and high-velocity prospecting, with a desire to learn more complex deal flows over time, • A proactive, resilient mindset: you’re comfortable with rejection and motivated by progress and learning, • Strong communication skills and the ability to collaborate closely with Account Executives, Marketing and Sales Operations, • Business fluent in English #LI-Grata Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

Sales Manager (B2B Events) Basic up to: £45,000 On target: £61,000+ in your first year West London - 4 days per week in the office We are seeking an ambitious and commercially minded Sales Manager to join a growing events and business engagement company operating across multiple industry sectors. This is a varied, fast-paced role focused on developing client partnerships, driving commercial growth, and managing sales activity across a portfolio of high-level B2B events and networking experiences. The successful candidate will work across several projects simultaneously, managing the full sales cycle from lead generation through to account growth and long-term relationship management. The role would suit someone who enjoys consultative selling, building trusted client relationships, and working in a target-driven environment with clear commercial goals. The Role • Managing and growing revenue across a portfolio of industry events and commercial partnerships, • Developing relationships with new and existing clients through a consultative sales approach, • Identifying new business opportunities through outreach, networking, market research, referrals, and industry engagement, • Managing multiple sales pipelines and maintaining consistent activity levels across several live projects, • Preparing forecasts, tracking opportunities, and maintaining accurate CRM records, • Working collaboratively with marketing, operations, and project teams to support successful event delivery and client experience, • Attending events and meetings to strengthen relationships, identify future opportunities, and support commercial growth About You • Previous experience in a commercial sales, events, media, sponsorship, partnerships, or client-facing environment, • Proven ability to achieve or exceed revenue and business development targets, • Confident communicating and negotiating with senior stakeholders and decision-makers, • Strong relationship-building and consultative sales skills, • Comfortable managing multiple projects, priorities, and deadlines simultaneously, • Proactive, organised, and self-motivated with a strong sense of ownership, • Experience using CRM systems and managing sales pipelines effectively, • Positive, collaborative, and commercially aware, with a solutions-focused mindset This is an excellent opportunity for someone looking to join a growing business where they can make a real impact, build long-term client relationships, and contribute to the continued growth of a dynamic commercial events portfolio.

Role Overview This is a dual-remit role combining operational ownership of the London clinic with network-wide responsibility for clinical compliance. This person will be accountable for the safe, effective, and high-performing day-to-day running of the London site, while simultaneously leading UK Vein Clinic's approach to CQC compliance and clinical governance standards across all sites. As a visible and credible leader, they will work closely with the Medical Director, General Manager, Logistics Manager, and clinical teams to embed a culture of compliance, continuous improvement, and exceptional patient care. This role requires someone who can operate with both clinical authority and operational pragmatism — leading by example, building capability across the organisation, and ensuring UK Vein Clinic is always inspection-ready. Part One: London Clinic Manager The London Clinic Manager holds full accountability for the day-to-day operational running of the London site, delivering outstanding patient experience, strong team performance, and a consistently compliant and efficient clinic environment. Operations & Performance • Lead daily clinic operations to ensure a smooth, high-quality care environment, • Drive operational efficiency and continuous improvement, reviewing demand, understanding patient needs, and implementing process improvements, • Working with the Logistics Manager to ensure effective site staffing and resource scheduling, • Collaborate with multidisciplinary teams to ensure seamless, high-quality care delivery across all service lines, • Analyse patient feedback, complaints, and failure demand to identify root causes and implement timely remedial actions, • Use insight from patient satisfaction data to continually enhance the experience at the London site, • Support budget management and contribute to workforce optimisation to ensure the site operates sustainably People & Culture • Act as a visible and credible leader at the London site, setting the tone for a high-performance, values-led culture, • Lead, manage, and motivate the on-site team in line with UK Vein Clinic's values: patient-obsessed, safe and effective, and kind, fun and caring, • Design and deliver competency-based training programmes and support the ongoing professional development of London site staff, • Liaise regularly with the General Manager and Logistics Manager on performance, staffing, and operational priorities Part Two: Clinical Compliance Lead (Network-Wide) As Clinical Compliance Lead, this person is responsible for overseeing and driving CQC compliance and clinical governance standards across UK Vein Clinic's full clinic network. This is a proactive, hands-on role that requires both technical regulatory expertise and the ability to build capability and confidence in teams across multiple sites. CQC Compliance & Regulatory Oversight • Oversee CQC compliance across all UK Vein Clinic sites, acting as the organisation's subject matter expert on CQC regulations and standards, • Implement and maintain processes and protocols to ensure compliance with CQC regulations across the clinic network, covering both clinical and non-clinical aspects, • Keep up to date with changes to CQC monitoring frameworks and inspection methodologies, building a deep understanding of the new inspection process and translating this into practical guidance for site teams, • Act as CQC Registered Manager for the London site, and work progressively towards holding registered manager status for additional sites across the network Inspection Readiness • Work closely with the Medical Director to prepare clinics for CQC audits and inspections, actively participating in the inspection process and ensuring all documentation and procedures meet CQC requirements, • Design and implement a mock inspection programme, running exercises across sites to identify gaps and embed a culture of inspection readiness, • Ensure all sites maintain comprehensive, up-to-date evidence portfolios that demonstrate compliance with CQC fundamental standards at all times Incident Management & Governance • Verify that the incident reporting and investigation process operates effectively across all sites, ensuring all notifiable incidents are recorded, analysed, and that appropriate actions are taken to prevent recurrence, • Manage escalated incidents, complaints, and investigations with clear and timely action planning, ensuring lessons are learned and embedded across the network, • Chair or contribute to governance and risk meetings, maintaining network-level risk registers and ensuring risks are escalated and managed appropriately, • Lead infection prevention and control (IPC) programmes and clinical audit activity, driving continuous improvement in clinical standards across all sites Staff Training & Capability Building • Provide guidance and support to staff across all sites on CQC standards, policies, and procedures, • Conduct training sessions to promote understanding of and adherence to regulatory requirements, tailoring content to different roles and sites as needed, • Support site managers and clinical leads in building their own compliance competence, creating a network of informed and empowered local leads Person Specification Essential • Minimum 3 years' management experience in a busy clinical or healthcare environment, • Previous experience as a CQC Registered Manager, or substantial working knowledge of CQC registration and standards, • Strong understanding of clinical governance frameworks, including incident management, IPC, audit, and risk, • Proven track record of driving operational performance and delivering measurable results, • Demonstrable experience leading and motivating multidisciplinary teams across multiple settings, • Experience chairing governance or risk meetings and maintaining risk registers, • Strong problem-solving and project management skills, • Proficient in Microsoft Office and comfortable with digital operational systems Desirable • Experience operating across a multi-site healthcare network, • Experience within a private healthcare or outpatient clinic setting, • Familiarity with vascular or procedural clinic environments, • Experience designing or delivering clinical compliance training programmes • • Exposure to mock inspection design or CQC preparation programmes

TMT Finance is the leading platform delivering exclusive intelligence, data and analysis on Digital Infrastructure investment to Banks, Investors, Advisory and Law Firms. We are hiring a Chief Operating Officer to help lead its next phase of international scale. This is a pivotal appointment, offering the opportunity to shape how a market‑leading business operates, grows and performs globally. With outstanding annual growth, expanding global operations, and major investment into product, data, content and technology, this is a rare opportunity to join the leadership team of one of the most respected and fastest growing businesses in the sector. The company combines the agility of an entrepreneurial scale‑up with the credibility and influence of an established global brand. The Opportunity As COO, you will be the operational engine of the company, translating the founder CEO’s strategic vision into disciplined, high-performance execution across subscriptions, data, editorial, events, technology and commercial operations. You will bring clarity, pace and operational excellence to a business with strong momentum and ambitious growth plans. This is a senior, hands-on leadership role for an operator who thrives in high growth environments and brings the maturity, systems thinking and cadence required to scale a complex, multi product business. It is ideally suited to a leader who enjoys being close to the action while building scalable systems for the future. You will join the Executive Committee, co-lead the delivery of the strategy, and help position the business for continued global expansion. The role will have a material influence on how the company scales internationally. Key Responsibilities Strategic & Operational Leadership • Convert strategy into operating plans, KPIs, dashboards and reporting rhythms, bringing execution discipline across the business, • Own day-to-day operational performance across all functions, • Establish a high-accountability operating cadence across the business Act as a thought partner to the CEO on execution priorities. Create transparency, consistency and decision‑making confidence across the leadership team Growth & Commercial Impact • Support delivery of revenue and profitability growth, • Lead major cross-company projects including New York expansion, realising the value of AI and process optimisation • Improve forecasting, pipeline discipline and margin management Ensure the operating model can scale efficiently as revenues and complexity grow. Culture & People • Elevate business performance, hiring standards and management depth., • Mentor senior leaders and reinforce a high-performance, values-driven culture, • Build a culture of ownership, pace and continuous improvement while retaining the company’s entrepreneurial spirit Candidate Profile We are looking for a proven operator with: • 10+ years senior leadership in data, subscriptions or information-driven businesses, • Experience in high-growth or PE-backed environments, • Strong operating system design including KPIs, dashboards and financial control, • Exposure to AI-enabled automation and process optimisation Experience scaling multi-product or international businesses is advantageous • Experience scaling operations internationally would be highly advantageous, • Disciplined, structured, execution-driven leadership style, • Strong cross-functional alignment and stakeholder management, • Low-ego, pragmatic and calm under pressure About TMT Finance TMT Finance is the leading source of data and intelligence on M&A, financing, and investment in global digital infrastructure. We equip investment bankers, investors, industry executives, and advisors with actionable insights. Founded in 2009 with a mission to support the growth of the digital infrastructure powering our connected world, we bring together essential intelligence, data, and industry leaders to help executives make smarter decisions, faster. Today, we deliver the sector’s leading global business intelligence service, connecting dealmakers with high‑value investment and advisory opportunities in digital infrastructure worldwide.

About the Company I have an exciting opportunity to join a clinical-stage respiratory biotech at a pivotal stage of growth and pipeline expansion. About the Role We are seeking an experienced Clinical Program Director to lead strategic and operational delivery across global Phase 2 and early-phase clinical programs in respiratory disease. Responsibilities • Lead end-to-end clinical strategy and execution for global Phase 2 studies, • Drive clinical development planning, study sequencing, and delivery accountability, • Oversee CRO strategy, governance, and vendor performance, • Partner cross-functionally with Clinical Operations, Medical, Regulatory, and external stakeholders, • Support protocol development and program-level decision-making, • Contribute to advancement of programs in NCFB, CF, COPD, and viral challenge studies Experience • Proven ownership of Phase 2/3 global clinical studies from protocol through DBL, • Experience in small biotech and lean clinical development environments, • Strong CRO/vendor management expertise, • Background in respiratory or inflammatory diseases preferred, • Prior experience in both biotech/Pharma and CRO settings highly valued Required Skills Please apply ASAP and I'll be in touch within 24 hours!!

Job Title: Global Program Manager (Banking Sector) Location: London Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best security service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Role Overview: The Global Program Manager will lead complex, multi-region programs within the electronic security space . This role sits at the intersection of technology, operations, and client delivery—owning large-scale deployments and ongoing program performance across systems such as access control, video surveillance, intrusion detection, and integrated security platforms. You’ll coordinate cross-functional teams, manage global client relationships, and ensure consistent delivery standards across regions. The role requires both strategic oversight and hands-on execution. Key Responsibilities: Program Leadership • Own end-to-end delivery of global electronic security programs, from initiation through execution and continuous improvement, • Define program scope, objectives, timelines, and success metrics aligned with client and organizational goals, • Serve as the primary point of contact for global clients and senior stakeholders, • Build strong relationships with regional teams, vendors, and partners, • Coordinate cross-functional teams including engineering, installation, IT, and support, • Standardize processes across regions while adapting to local regulatory and operational requirements, • Identify program risks and implement mitigation strategies, • Ensure compliance with international security standards, data protection laws, and local regulations, • Manage program budgets, forecasts, and cost controls, • Analyze program performance data and implement improvements, • Drive innovation in security technologies and delivery models, • Capture lessons learned and apply best practices globally Job Skills Requirements: • Excellent leadership and cross-cultural communication skills, • Strong organizational and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced environment, • Financial acumen and budget management experience, • Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid approaches)

Are you an experienced operational leader with expertise across the full Supply Chain and manufacturing? Do you have a proven track record in building high performance teams within FMCG manufacturing? Are you able to demonstrate proven ability to build structure and process to facilitate rapid growth in output and turnover? MacGregor Black is partnering with a FMCG business on the search for a Chief Operating Officer. This is a perm role based in London. Key Responsibilities: • Lead end to end operations across demand planning, procurement, logistics, inventory, production and co-packing., • Redesign and embed a best-in-class S&OP process across the business., • Implement tools, dashboards and reporting to improve forecasting accuracy and operational visibility., • Strengthen infrastructure and processes to ensure reliable supply, high service levels and better cross functional alignment., • Drive rigorous value engineering across the supply chain to improve gross margin., • Develop, optimise and scale co-manufacturing networks., • Maintain documentation, traceability, certifications and continuous improvement processes., • Lead packaging optimisation across materials, formats, artwork, sustainability and cost., • Establish clear KPIs, accountability, operating rhythms and performance management. What We're Looking For: • 15+ years’ experience in FMCG operations background., • Track record of expanding and building manufacturing sites., • Experience with co-manufacturing, technical transfer and supplier optimisation., • Proven margin delivery and value-engineering track record., • Strong S&OP, ERP/systems, planning and operational governance experience., • Exposure to international operations (US experience advantageous)., • Ability to lead teams, build capability and implement structure in scaling environments. Salary – dependent on experience – very attractive package Please contact Rob Blackburn today for further information.

Senior Project Manager (Financial Crime) - 12 month FTC - 85k-95k A leading UK financial services organisation is seeking a Senior Project Manager to lead a critical Financial Crime transformation programme within its Risk & Compliance function. This role is focused on business change and operational transformation, ensuring Financial Crime controls are effectively designed and embedded into day-to-day operations across a complex, high-volume customer environment. The role • Lead end-to-end delivery of a complex Financial Crime transformation programme, • Translate regulatory requirements into practical, operational change across people, process and systems, • Drive adoption and embed new ways of working across frontline and operational teams, • Work cross-functionally across Operations, Risk, Compliance and Technology, • Establish clear governance, reporting and stakeholder alignment to ensure delivery and outcomes About you • Proven experience delivering large-scale business change programmes within UK Financial Services, • Strong track record of embedding change into operations, not just designing solutions, • Experience working in regulated environments, ideally with exposure to Financial Crime, Risk or Compliance programmes, • Excellent stakeholder management skills, comfortable operating up to senior leadership level, • Ability to lead in complex, matrix organisations and drive change without direct authority Why this role This is a high-impact opportunity to play a key role in shaping and embedding a critical control environment, ensuring regulatory requirements translate into real, sustainable operational change.

Email Marketing Project Coordinator Citywire runs a fast-paced global events portfolio spanning forums, retreats, conferences, and roundtables. The Event Marketing Project Coordinator plays a pivotal role in delivering high-quality delegate journeys across all invitations and registration flows. In this role, you will manage the full invitation and registration process for multiple events simultaneously, working closely with various teams across the business to ensure we deliver a seamless, Citywire-standard experience. What you’ll be doing: • Campaign Lifecycle Management: You will lead the end-to-end creation and launch of event invitations, managing detailed timelines, building registration collateral, and testing user journeys to ensure a frictionless experience for our delegates., • Data & Stakeholder Coordination: Acting as a central hub for communication, you will work across global time zones to manage complex audience segmentation while ensuring all outreach remains brand-consistent and GDPR compliant., • Insights & Optimization: You will drive continuous improvement by maintaining real-time reporting dashboards and delivering post-event analysis to help refine and optimize future event cycles. What we’re looking for: • Project Coordination: Experience managing multiple project timelines simultaneously, ideally within events or marketing operations., • Communication Skills: Ability to keep multiple internal ‘clients’ informed and happy while managing high-volume campaigns., • Technical Proficiency: Proven experience with CRM tools and a solutions-first mindset for troubleshooting user journeys., • Data Literacy: Confident in filtering complex invitee lists and maintaining real-time dashboards to track key metrics., • Industry Context: Previous experience in Media, Global Events, or Financial Services is a plus., • Personal Attributes: You are structured and calm under pressure, detail-oriented, and technically curious. Meet Citywire We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights. At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale. Join the team at the Heart of Wealth. Our perks: Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays. Flexible working options. Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs. Eye-test and glasses allowance. Competitive private pension scheme. Critical illness cover and group life assurance from day one of employment. Well-being support: Access to an independent Employee Assistance Programme, available 24/7. Cycle to work scheme and annual travel card loans. Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings. After two years of continuous service, access group income protection, private medical, and dental insurance. Citywire is an equal opportunities employer.

🚨 STAFF PRODUCT MANAGER 🚨 ⚡ Platform Product | Operations | Customer Journeys | Consumer Tech ⚡ I’m exclusively partnering with a major consumer technology business on the search for a Staff Product Manager to lead a critical product transformation programme across complex customer payment, collections and operational journeys. 📍London or Bath/Bristol 🏢Hybrid - min1 day a week in either of the above locations 💷Up to £120K base + fantastic benefits ⏱️Start ASAP This is a high-impact Product role sitting at the intersection of: 💡 Product Strategy 💡 Platform & Backend Systems 💡 Operations 💡 Customer Experience 💡 Product Delivery 💡 Data-Driven Decision Making They need someone who thrives in complexity…someone who can take operational challenges, technical systems, customer journeys and stakeholder demands, then translate them into clear product roadmaps and scalable delivery plans. 🛠️ You’ll be: ✔️ Leading platform and operational product strategy ✔️ Working across multiple Agile engineering squads ✔️ Driving systems and process transformation ✔️ Improving customer payment & support journeys ✔️ Collaborating across Product, Technology & Operations ✔️ Managing complex cross-functional stakeholders ✔️ Delivering large-scale product change in a data-rich environment 👀 Strong fit if you have experience in: ⚡ Consumer Tech ⚡ B2C Platforms ⚡ Subscription businesses ⚡ Ecommerce/Marketplace environments ⚡ SaaS ⚡ FinTech ⚡ Telecoms ⚡ Energy ⚡ Other regulated or operationally complex sectors ✅ Ideal background: • Platform Product Management, • Technical/Product Operations environments, • APIs & backend systems, • Complex customer journeys, • Billing, payments or collections, • Product transformation programmes, • Data-led product decisions, • Operational/process-heavy ecosystems This role needs someone who is: 🧠 Strategic but hands-on ⚡ Delivery-focused 🤝 Low ego & collaborative 💬 Strong with stakeholders ❤️ High EQ & customer empathy 📈 Comfortable navigating ambiguity and change This is NOT a feature factory role. It’s an opportunity to solve genuinely difficult customer and operational problems at scale within a modern Product & Technology environment.