Defect Manager (Infrastructure/Networking)
12 days ago
Bristol
Defect Manager (Infrastructure/Networking) Pay Rate: £500 (via umbrella) Duration: 12 months initial (scope to extend) Working arrangement: 3 times a week in Bristol A leading public sector institution is undertaking a major multi-site infrastructure transformation and is seeking an experienced Defect Manager to take ownership of all programme-wide defect streams. This is a pivotal, high-visibility role supporting the rollout of physical devices and networked hardware across a large estate. You will be responsible for end-to-end defect management across multiple workstreams within a large infrastructure implementation project. This includes triage, assignment, tracking, reporting, and driving resolution across on-site teams, engineers, suppliers, and service functions. Experience required: • Strong understanding of networking fundamentals (VLANs, firewalls, VRFs, segmentation; Juniper experience beneficial), • Extensive hands-on defect management in physical infrastructure environments (printers, network equipment, building hardware, connected devices, etc.), • Solid knowledge of networking fundamentals: understanding of VLANs, firewalls, VRFs, segment management, preferably with Juniper switch exposure (operation, not configuration)., • Expert-level Jira skills, including dashboards, reporting, and full audit trail maintenance, • Proven ability to run multi-stream defect proces...