Trabajos quality improvement en Reino Unido - Page 13

Please note, we are hiring for one role - either the Media Director or Assistant Media Director level in our London, UK office. If you are interested in joining our team, please apply to the role you feel you are most suited to, and our process will help determine the right level for each candidate. What to know Execute innovative marketing strategy through a diverse channel mix, for leading NGOs, charities and brands. As an Associate Director in the Paid Media Team, you'll oversee the execution of digital advertising campaigns across clients ranging from leading UK and global charities and UN bodies, to global brands and their CSR programmes. You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long-term growth objectives. You will be a senior member of our media practice in London, supporting the Media Director in shaping processes and innovating our client channel mix to drive results. This may be the right role for you if you’re someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You’re used to spending most of your day speaking in acronyms — terms like CPA, DSP, VTR, and ROAS are a natural part of your vocabulary — and you know how to explain them to clients and colleagues. You will use your depth of experience to inform your work but also use your curiosity to keep ahead of the changing sector in order to ensure we’re innovating for our clients wherever possible. The company Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London. A day in the life • Translate clients’ strategic visions into media objectives and KPIs to accomplish a wide range of client objectives including direct response (lead gen and fundraising), awareness, persuasion, and advocacy., • Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation., • Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management., • Participate in (and frequently lead) client-facing interactions — you’ll be the subject-matter expert for the platforms you manage., • Plan, build, manage, and optimise media campaigns across multiple platforms, and oversee others in the team across multiple accounts to ensure media buying is efficient, effective and compliant., • Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs., • Be an internal and external thought leader and help keep us up to date with the latest digital media trends by maintaining relationships with media partners, and engaging in media R&D projects, writing blog posts, and participating on panels. The team As part of the Media team, you’ll work closely with a cross-disciplinary group of Blue State employees on various projects. London is a small and close-knit team, where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You’ll have the opportunity to work with some of the most inspiring charities, ambitious brands and passionate advocacy and social change campaigns. What we offer • Unlimited time off (inclusive of sick, personal and vacation days), • $1,000 annual in professional development funds (local equivalent), • Fully subsidised health and dental insurance for employees (subject to tax), • Generous pension match via salary sacrifice, • Generous paid holiday schedule, • Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures, • Group Income Protection (GIP), • Group Life Assurance (GLA), • Optional holiday travel insurance, • Pre-tax season ticket loans, • Cycle to work (up to £2000), • Remote work flexibility We approach in-office working with a hybrid model, with presence in our office required at two days per week. Some things we're looking for • 6-8 years experience in a hands-on paid media planning and buying role using a mix of digital channels (Social, Search, Display, Video, Audio, etc), • Demonstrated experience translating client business goals into cohesive media strategies and specific KPIs, and a record executing campaigns that delivered on those goals., • Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals., • High proficiency with digital advertising platforms — you’ve demonstrated a level of mastery of paid social, paid search, and/or programmatic trading — as well as Google Analytics and other measurement platforms, • Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting., • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you., • A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress. At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you. Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started. Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our ___.

University Partnerships Programme (UPP), the leading infrastructure and services partner to UK universities, is seeking to appoint a Senior Project Manager – Defects and Remediation Works. UPP is the UK’s foremost provider of on campus residential and academic accommodation infrastructure, operating over 35,000 rooms across 15 university partnerships nationwide. UPP has a proud history of innovation in campus accommodation, collaborating with globally respected architects to deliver highly sustainable buildings meeting Passivhaus, BREEAM and WELL standards.‑campus residential and academic accommodation infrastructure, operating over 35,000 rooms across 15 university partnerships nationwide. The Senior Project Manager will lead the end-to-end delivery of defect management across UPP’s national portfolio, from construction completion through to the fully operational phase. Key responsibilities include:‑to‑end delivery of defect management across UPP’s national portfolio, from construction completion through to the fully operational phase. Key responsibilities include: • Driving the closure of defects during and after the 12‑month defects liability period., • Leading the proactive identification, analysis, notification and resolution of latent defects ahead of the 12‑year contractual limitation deadline., • Leading technical and commercial negotiations with contractors to agree closure, remediation scope or commercial settlement., • Project managing medium‑ to large‑scale remediation programmes delivered by UPP or by original construction contractors., • Producing high-quality reporting, trend analysis and annual insight reports to support continuous improvement and strengthen UPP’s long-term asset management strategy.‑quality reporting, trend analysis and annual insight reports to support continuous improvement and strengthen UPP’s long‑term asset management strategy. This is a high-profile role that safeguards UPP’s commercial and reputational interests while ensuring our accommodation portfolio continues to perform to the highest standards. We are seeking candidates who can demonstrate:‑profile role that safeguards UPP’s commercial and reputational interests while ensuring our accommodation portfolio continues to perform to the highest standards. • A proven track record of managing large construction contractors in the post‑construction environment., • Demonstrable technical understanding of design & build contractual frameworks, defect identification and post‑construction administration., • Experience leading successful commercial negotiations related to defect closure., • Strong project management capability across construction and remediation programmes., • Excellent stakeholder, influencing and communication skills, with the credibility to engage confidently across a wide range of internal and external partners. This is an exciting time to join a dynamic, customer focused organisation that operates with pace, passion and purpose. You will play a key leadership role in ensuring UPP continues to deliver high-quality, industry leading facilities for students across its UKwide portfolio. The candidate brochure can be viewed here: ___‑focused organisation that operates with pace, passion and purpose. You will play a key leadership role in ensuring UPP continues to deliver ‑quality, industry‑leading facilities for students across its UK‑wide portfolio. UPP is an inclusive employer offering an attractive package, including: • Performance bonus, • Private healthcare, • Pension & life assurance, • 29 days annual leave plus bank holidays, • Access to the UPP Rewards portal, offering extensive retail, lifestyle and wellbeing discounts For a confidential discussion please contact our retained advisors Nicholas Coppard () and Kelley Brown () at MRG. Applications should consist of a CV and should be sent to and . All direct and third-party applications will be forwarded to MRG. Closing date for applications: 1st March 2026 UPP welcomes all applications and recognises the value of having a diverse and inclusive culture, which reflects the communities they work with and has a positive impact on their people, the student residents, and university partners. They understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments to support you through the recruitment process and also help you to thrive at work.

Contractor Care Associate As a Contractor Care Associate within Next Ventures’ Legal Team, reporting directly to the Head of Contracts & Compliance, you will play a central role in supporting the commercial success of the business. The role involves learning to manage the full legal, compliance, and operational lifecycle of contractors within your remit. Based within the wider Back Office team alongside Pay & Bill, Credit Control, and Accounting, you will, upon completion of your training, take ownership of a dedicated portfolio of Sales Consultants and contractors. You will be responsible for ensuring a consistently high standard of contractor care and compliance. The role works closely with Sales Consultants, the Accounts team, and Sales Directors across the business to deliver a seamless, efficient, and commercially effective service. This is a genuine 360-degree role that combines legal and compliance expertise with strong interpersonal skills and commercial awareness. It offers an excellent opportunity for a proactive professional who enjoys building relationships, improving processes, and contributing to the growth of a fast-paced global recruitment business. Key Responsibilities • Manage the full contractor lifecycle within an assigned Sales Consultant portfolio., • Act as the primary contact for contractors and consultants on legal, compliance, and operational matters., • Build strong relationships with Sales Consultants, Sales Directors, and cross-functional teams., • Partner with Pay & Bill, Credit Control, and Accounting to ensure accurate contracts, timely invoicing, and swift resolution of payment issues., • Maintain accurate contractor data and deliver clear reporting and insights to senior stakeholders, including Board updates., • Support continuous improvement through new processes, tools, and system enhancements., • Monitor regulatory changes to ensure ongoing compliance. What Success Looks Like • Contractors receive a high-quality, professional experience., • Sales Consultants are confident and well-supported on compliance matters., • Cross-team collaboration reduces disputes and accelerates issue resolution., • Reporting is timely, accurate, and commercially valuable., • Compliance processes remain scalable and up to date. Qualifications • BA, BS, or LLB from a leading university., • Legal, compliance, or contract-related experience is desirable but not essential., • Strong commercial awareness with sound judgment on risk., • Excellent communication skills and a collaborative mindset., • Proven ability to manage priorities with ownership and accountability. Technical Skills • High proficiency in Microsoft Word and Excel., • Experience using Timesheet Portal or a similar accounting system is advantageous but not essential.

Project Manager - Planned Maintenance Richmond upon Thames £65,000 + Package/Benefits The Role: Regen are looking for a dedicated Planned Maintenance Project Manager to join a housing provider that covers Richmond, Hounslow, Kingston who can help deliver a first-class service for every home and customer. In this role, you won't just manage projects; you’ll connect with the people and buildings that make up the community. Your Impact: As a Project Manager, you will oversee planned improvement programmes for preventative and cyclical maintenance. Your primary goal is to ensure projects are delivered safely, on time, and on budget. Key Responsibilities: • Project Oversight: Manage fire remediation and major works from inception to completion., • Compliance & Safety: Ensure all work meets building, health and safety, and CDM regulations., • Financial Management: Reconcile final accounts, manage budgets, and carry out tendering processes., • Quality Control: Review risk assessments, inspect work quality, and supervise consultants., • Customer Excellence: Resolve queries quickly and keep customers informed with clear communication., • Technical Problem Solving: Work with Development teams to resolve latent defects in newer buildings. Required Experience & Education: We are looking for a technically-minded professional who can keep contractors on board and deliver high-standard results. • Technical Expertise: Experience in building maintenance, diagnostic techniques, and JCT contracts., • Project Leadership: Proven track record managing project teams, contractors, and consultants., • Strategic Thinking: Ability to look at buildings holistically, considering energy performance and future use. Qualifications: A degree-level technical qualification in building surveying (or equivalent). Accreditation: Must be accredited by RICS or the Chartered Institute of Building. Bonus Points if you have: • Knowledge of cladding remediation and structural repairs., • Experience with the Building Safety Fund or specialist fire safety qualifications., • Experience in options appraisals for buildings or estates. Key Attributes: • A full valid UK driving licence to travel to our various sites., • We value "brilliant basics" and a "can-do" attitude. You should be:, • Collaborative: Able to work with stakeholders ranging from H&S specialists to our customers., • Decisive: Ready to make wise decisions and resolve problems without over-complicating them., • Resilient: Self-motivated and able to maintain high standards even when things get tough., • Digitally Savvy: Quick to learn new systems to enhance the customer experience Project Manager - Planned Maintenance Richmond upon Thames £65,000 + Package/Benefits

ABOUT THE COMPANY Since launching Revive Collagen in August 2020, we’ve experienced exceptional growth and built a passionate customer base. Our premium, market-leading ingestible collagen drinks are trusted by hundreds of thousands of people looking to support their skin, hair, nails and overall wellbeing. In 2021, we proudly welcomed Amanda Holden as our brand ambassador, strengthening our presence and appeal. Today, our products are available in over 5,000 stores globally, including Boots, Holland & Barrett, CVS and Sephora. With ambitious plans to become the global leader in ingestible collagen, we are only just getting started. In 2022, we were recognised as the best new business in the UK by Lloyds Banking Group and most recently ranked among the UK’s top 100 fastest-growing private companies. If you are excited by growth, challenge and the opportunity to shape the future of one of the UK’s fastest-growing wellness brands, this could be the role for you. ABOUT THE ROLE We’re looking for a highly organised and commercially minded Head of Operations to oversee the day-to-day operations of our global supply chain. In this role, you’ll be responsible for managing relationships with third-party logistics providers (3PLs), freight partners and manufacturers, while ensuring timely order processing, stock replenishment and internal inventory transfers. You’ll work closely with retailers, suppliers, logistics partners and internal teams to ensure the smooth and efficient flow of goods across all channels. This role is perfect for someone with solid supply chain experience, ideally within a fast-growing or scale-up environment, who enjoys taking ownership of day-to-day operations and driving performance. You’ll thrive here if you’re comfortable wearing multiple hats, solving problems quickly and helping shape the operational backbone of a high-growth business. Reporting directly to the General Manager, you’ll collaborate closely with teams across Retail, Ecommerce, Marketing, Finance and NPD and Demand Planning. KEY RESPONSIBILITIES • Manage the daily operations of our supply chain across sourcing, production, logistics, inventory and fulfilment., • Coordinate with third-party manufacturers, co-packers and 3PLs to ensure on-time delivery and service levels., • Responsible for managing freight and logistics operations, including documentation and the movement of global stock across air, sea and road shipments., • Maintain the ERP system and ensure accurate and timely data entry across all operational processes., • Support the implementation of operational processes and tools to drive efficiency and scalability., • Collaborate with cross-functional teams to align operations with commercial goals, promotional calendars and product launches., • Track key operational metrics including OTIF, inventory turnover and supplier performance., • Help negotiate supplier and logistics contracts, ensuring quality, cost-effectiveness and compliance., • Support the Demand Planning Manager to improve forecast accuracy and planning processes. SKILLS & EXPERIENCE • Previous experience of working in a startup/scale up business., • 4+ years’ experience in supply chain, logistics, or operations, ideally within FMCG, retail or consumer goods., • Strong understanding of supply chain functions including procurement, demand planning, inventory and logistics., • Experience managing third-party manufacturers, 3PLs or freight partners., • Process-oriented with a continuous improvement mindset., • Comfortable working in a fast-paced, high-growth environment., • Analytical and confident using data to support decisions., • Strong communication skills and the ability to work cross-functionally., • Degree in Business, Supply Chain or related field preferred. BENEFITS • Private medical care after one year of service, • £1000 annual training and development grant, • Two paid wellness days per year, • Contribution to your gym membership, • Complimentary Revive Collagen subscription, • Hybrid working (3-4 days per week in our Central London office), • Regular team socials and a supportive, collaborative environment

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Imagine being part of team that helps transform leading organizations and communities around the world! Our ideal candidate for this role has a marketing / web analytics background and is comfortable using data to help advise clients on website design, user journey analysis, media advisory and digital strategy because during client projects will contribute to promoting a customer-centric vision of digital marketing, based on the systematic and methodical use of data to support decisions as well as supporting Accenture to evolve its digital analytics offering. Responsibilities: • Set strategic vision for digital analytics in-line with broader client landscapes, e.g. marketing, technology, data etc., • Establish our client’s measurement strategies for their digital assets, including web and app., • Audit and define digital analytics tagging implementations with the ability to work with both business and technical stakeholders to ensure that tracking requirements are captured and implemented accurately., • Define data layer structures and other key requirements for digital analytics purposes, • Analyze website traffic, user engagement, and conversion rates to identify opportunities for optimization., • Create dashboards and reports to track key performance indicators (KPIs) and communicate insights to stakeholders., • Employ and implement digital analytics tools (e.g., Google Analytics, Adobe Analytics) to monitor digital campaigns and identify areas for improvement, including both web and apps., • Collaborate with Marketing teams to measure the effectiveness of digital campaigns and recommend strategies for maximizing ROI., • Work with multiple teams across MMM project from the business and internal analytics teams., • Data Collection and Preparation: Gathering and cleaning data from various sources to ensure it is ready for analysis. This involves working with large datasets and ensuring data quality and consistency., • MMM Model Development: Assisting in the development and validation of marketing mix models. This includes selecting appropriate modelling techniques and ensuring the models are robust and accurate., • Stay updated on industry trends and best practices in digital analytics to drive innovation. Skills: • Experience in digital analytics or a similar role, preferably in a retail or e-commerce environment., • Experience with Tag Management Systems (e.g. Google Tag Manager, Tealium, Adobe Launch etc.) is mandatory., • Skilled in digital analytics & experience analytics platforms (e.g. Google Analytics, Adobe Analytics, Content Square, Decibel etc.)., • Experience in delivering end-to-end MMM projects and with data visualization tools (e.g., Tableau, Power BI)., • Strong analytical and communication skills, a problem solving mindset with a passion for continuous improvement. Visit us at ___ Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Application deadline: Ongoing Accenture reserves the right to close the role, should a suitable candidate be found.

£75K–£80K + Excellent Package London – Hybrid Overview We are looking for a high-calibre, cross-functional Business Systems Engineer to own, support, and continuously enhance our client’s core business platforms. The role spans ERP, CRM, accounting, data services, and integrations, with a strong emphasis on automation, optimisation, and scalability. The successful candidate will bring deep experience across enterprise systems such as NetSuite, HubSpot, and Microsoft Azure Data Services, alongside modern integration platforms. You will play a key role in ensuring systems are secure, well-governed, and aligned to business objectives, while driving ongoing innovation and improvement. This is a highly collaborative position, partnering with technical teams, business stakeholders, and third-party vendors to deliver dependable systems, high-quality data, and seamless user experiences. Key Responsibilities • Administer, support, and optimise core platforms including NetSuite., • Manage day-to-day operations, maintenance, support, and change requests across the business systems landscape., • Design, develop, test, and deploy enhancements using scripting and automation tools (e.g. SuiteScript, JavaScript, SQL, Azure Logic Apps)., • Oversee and maintain system integrations to ensure secure, reliable data flows between platforms., • Manage user provisioning, roles, permissions, and access controls., • Monitor system performance, scheduled processes, usage, and data quality., • Lead or support end-to-end systems projects, from requirements through to delivery and change management., • Own NetSuite change control and semi-annual release management., • Ensure strong ERP and CRM data governance, integrity, security, and compliance., • Provide second-line support and deliver ongoing user training., • Maintain clear system documentation, policies, and procedures., • Work with third-party vendors to resolve issues, deliver enhancements, and uphold SLAs., • Identify and recommend new technologies to enhance the systems landscape., • Support budgeting and supplier management within the Information Systems function., • Produce technical specifications and solution documentation with business analysts., • Deliver consistently high service levels to internal stakeholders. Skills & Experience • Degree in Computer Science, Systems Engineering, or equivalent experience., • 5+ years’ hands-on experience administering and optimising NetSuite Finance and CRM., • Experience with HubSpot, Celigo, and enterprise integrations is highly desirable., • Strong Microsoft SQL expertise, including stored procedures and procedural SQL., • Solid experience with Microsoft Azure services, particularly SQL and Logic Apps., • Demonstrated ability to deliver automation, scripting, and system customisations., • Strong understanding of financial systems, CRM platforms, and end-to-end business processes., • Experience managing data quality, deduplication, reporting, and reconciliation across multiple sources., • Advanced Microsoft Office skills, especially Excel, Word, and PowerPoint., • Excellent communication skills with the ability to clearly document complex systems., • Strong analytical, troubleshooting, and prioritisation capabilities. Desirable • MS SharePoint experience., • Exposure to website and e-commerce integrations., • Familiarity with Bottomline Technologies solutions., • Knowledge of Agile and Waterfall delivery methodologies., • Good understanding of the SDLC. Package • £75,000–£80,000 basic salary, • Excellent bonus scheme, • Strong pension offering, • Full corporate benefits

Company: Victoria College of Arts and Design Job Title: Lecturer Specifications in: Business Management & Digital Marketing Programmes Employment Type: Part Time Salary: £48000 per annum (pro rata for part-time) Working Hours & Days: 9am to 5pm (Weekend Classes), Saturday and Sunday (with options for additional weekday evening hours) Reports to: Programme Leader and / or Dean Location: On-Site, London, Borough and / or Canary Wharf campuses, UK Overview As a Lecturer at the Victoria College of Arts & Design, you are expected to play a key role in delivering, maintaining, and continuously enhancing the high standards of teaching, mentoring, and academic support that we aim to provide for our students. You will play a key role in designing, delivering, and assessing undergraduate and / or postgraduate modules and programmes. You will primarily teach across both the Business Management and the Digital Marketing degree programmes, but you will also deliver teaching on other appropriate programmes, as may be reasonably required. This position is ideal for someone who is passionate about teaching and mentoring and who is also dedicated to delivering student success. Key Responsibilities Teaching and Module Delivery: • Plan, develop, and deliver high-quality, student-centred lectures, seminars, tutorials, and workshops for assigned modules., • Utilise a range of best-practice teaching methods to support various learning styles, fostering engagement and inclusivity., • Maintain up-to-date knowledge of subject areas, ensuring course content is relevant, current, and aligned with contemporary industry practice and research insight. Assessment and Feedback: • Design, manage and assess formative and summative coursework assignments, ensuring flexibility, fairness, transparency, and relevance., • Provide succinct, constructive, coherent and timely feedback to students, using written, recorded or written media, designed to aid students in their academic reflection, progress and development of core skills., • Ensure that grading and feedback is in line with best practice and standards across the English Higher Education sector. Student Support and Guidance: • Act as an academic advisor and mentor to students, providing guidance on academic matters and supporting their professional aspirations., • Organise and participate in student engagement activities and additional, non-curricular, learning and academic integrity support sessions., • Address individual student needs, such as reasonable adjustments for students with disabilities, and refer to appropriate support services as necessary. Curriculum and Module Development: • Work collaboratively with faculty, management, students and external stakeholders to develop, modify and enhance curricula so that it always reflects contemporary industry and academic trends., • As appropriate, devise, design, manage and deliver the continuous improvement of teaching resources, such as updating reading lists, case studies, practical equipment, practical exercises, and online learning content., • Participate, as appropriate and when requested, in all Academic Development Committees including curriculum review committees, considering such things as the development of new and revised programmes. Quality Assurance and Continuous Improvement: • Adhere to all VCAD and Partner institution policies, procedures, and quality assurance standards., • Engage in peer review processes to improve and share good practices across teaching methods., • Participate in teaching observation and evaluation processes to ensure good quality support, development and enhancement of teaching practice across faculty. Professional Development: • Participate in professional development activities, keeping abreast of innovations and developments within the field of higher education teaching and learning and regulatory requirements. Administrative and Departmental Responsibilities: • Undertake, as required, administrative duties related to teaching, timetable management, module coordination, course management, marking, grading and other associated administrative tasks concerned with the efficient running of the Board, as well as any other appropriate duties reasonably requested by your line manager, including attendance and participation in departmental meetings., • Actively contribute to departmental goals and participate in activities such as open days, student recruitment, induction events, knowledge transfer and other outreach work., • Support VCAD initiatives, such as diversity and inclusion efforts, digital learning, and community collaboration. Staff Management Responsibilities: • Holders of any Lecturer post will have line management responsibilities as per their various and occasional non-substantive role, such as module or programme leader. These roles will be recognised through such procedures as remission of teaching hours or honorarium payments and will be reasonably negotiated with the Academic Dean and VCAD Director and in keeping with established VCAD policy. Qualifications & Experience Essential: • A Bachelor’s degree., • Confidence and ability to communicate complex information to a class of mature students., • Ability to utilise a range of online programmes, in particular, Moodle and similar VLE platforms and Microsoft Office/365., • Enthusiasm for and knowledge and experience of your specialist area., • Right To Work in the UK., • Willing and able to work on weekends or evenings. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Supply Chain Quality Assurance Manager Location: London (Hybrid – 2 days onsite per week) Contract: 12‑month Interim Reports to: Head of Quality About the Role: We are seeking a highly motivated Quality Assurance Manager - Supply Chain to lead the ongoing development and continuous improvement of the Supplier Relationship Management programme. In this key role, you will design and implement supplier documentation systems with a strong emphasis on Food Safety & Quality. Working at the heart of the Head Office Quality team, you’ll play an essential part in establishing frameworks, conducting audits, elevating supplier standards, and supporting cross‑functional teams to ensure alignment with best practice and business goals. This is an excellent opportunity to influence quality performance across a global supply chain, partner with senior stakeholders, and contribute to long‑term sustainability and compliance objectives. What You’ll Be Doing: • Supplier Relationship Management, • Quality Assurance & Auditing, • Stakeholder Engagement & Governance, • Standards, Systems & Process Development What We’re Looking For: • 5 years+ experience in food or beverage manufacturing., • Strong Quality Assurance experience within sourcing and supply chains., • Solid knowledge of Food Safety, HACCP, GMP, and related standards., • Proven experience delivering cross‑functional programmes or projects., • Strong supplier assessment, compliance, and risk‑management capabilities., • Analytical mindset with the ability to interpret complex data sets., • Experience developing, implementing, and embedding policies and processes., • Track record of driving continuous improvement initiatives. Other Beneficial/ Non-essential Qualities You Could Bring: • Knowledge of sustainable business practices., • Experience using measurement and monitoring frameworks., • Spanish language skills., • Experience in tea, coffee, or juice categories. Why Join Us?: This 12‑month interim opportunity provides exposure to a global organisation, diverse supply chains, and cross‑functional collaboration with senior stakeholders. You’ll build strong internal and external networks while contributing to meaningful work in sustainability, compliance, and supplier assurance. You’ll play a critical role in shaping how the team manage and develop suppliers - helping to ensure the business, partners, and communities succeed for the long term. Key Words: QA, Quality Assurance, Supplier, Supply Chain, Food, Technical, Beverage, Drinks, Ingredients, FMCG, Packaging, Packing, Auditing, Audit, Audits, Auditor, Continuous Improvement, Compliance, Stakeholder, Change Management, Senior, Project Manager.

Robert Half is partnering with a organistaion in the hospitality sector in search for a French speaking Procurment Manager based in central London. FRENCH SPEAKING PROCURMENT MANAGER -Hospitality sector Role Purpose The Procurement Manager is responsible for leading and managing the procurement of goods and services across European lodging operations (including hotels and serviced residences). The role ensures operational requirements are met in a cost-effective, compliant, and sustainable manner, balancing quality, service, value, and risk. This position plays a key role in delivering strategic sourcing initiatives, driving cost optimisation, strengthening supplier performance, and ensuring continuity of supply across the portfolio. Key Responsibilities Strategic Procurement & Sourcing • Lead and manage all purchasing activities to secure best value, quality, and commercial terms., • Develop and implement procurement strategies aligned with business objectives and cost-saving targets., • Deliver measurable savings through strategic sourcing initiatives and supplier consolidation., • Conduct end-to-end tendering processes (RFQs, RFPs, supplier evaluation, negotiation, and contract award)., • Negotiate pricing agreements, commercial terms, and long-term contracts to maximise value and mitigate risk., • Maintain and optimise the approved supplier list in line with procurement standards and due diligence requirements., • Manage supplier performance through KPIs, service reviews, and continuous improvement initiatives., • Resolve supplier issues effectively to minimise operational disruption., • Oversee purchase order processes, approval workflows, and adherence to internal controls., • Collaborate with operations to forecast demand and support inventory planning., • Monitor lead times, delivery performance, and supply chain risks, escalating issues where necessary., • Develop contingency plans to mitigate supply chain disruptions., • Ensure all procurement activities comply with internal policies, financial controls, and regulatory requirements., • Maintain accurate procurement records, contracts, and audit documentation., • Support internal and external audit processes., • Analyse purchasing data to identify trends, risks, and opportunities for improvement., • Ensure alignment with sustainability, ethical sourcing, and corporate responsibility commitments. Qualifications & Experience • Qualification in Supply Chain Management, Business Administration, Finance, or related field., • Minimum 5 years’ experience in procurement and strategic sourcing., • Fluent in English and French (written and spoken)., • Experience within hospitality, lodging, or multi-site operational environments preferred., • Background in technical services procurement (vendor management, contractors, hard services) advantageous., • Strong commercial acumen with proven negotiation and contract management expertise., • Experience in integration projects and change management initiatives., • CIPS qualification (or working towards) desirable., • Experience with ERP systems (Oracle Fusion advantageous)., • Advanced proficiency in Microsoft Office 365 (Excel, Word, PowerPoint). Key Competencies • Strong analytical and financial acumen., • Excellent negotiation and influencing skills., • Ability to manage multiple priorities in a fast-paced environment., • Commercially driven with a proactive, results-oriented mindset., • Strong stakeholder management and relationship-building capability., • Resourceful, hands-on, and solution-focused., • Ability to work both independently and collaboratively across teams. Key Relationships • Procurement Team, • Operations Teams, • Finance Department, • Legal, • External Suppliers and Contractors, • Third-Party Procurement Service Providers Additional Requirements • Willingness to travel domestically and internationally as required., • Display screen user with standard office-based working conditions., • Participation in relevant training and compliance activities, including health and safety requirements., • Willingness to support colleagues and contribute to a collaborative working environment.

We are looking for a proactive, energetic and experienced candidate to add to our Service Delivery team in a highly important role at our spoke in Walthamstow. This Operations Manager role, requires a background in distribution, fleet or logistics management on a large scale. Proven experience in people management, including; coaching and team development. Experience of building and fleet management and a history of dealing with budgets and target setting on a large scale, are all a must for this role. About the role Reporting to the Senior Operations Manager for Service Delivery, Operations Managers here at Ocado Logistics are responsible for the successful running and operation of the spoke. You will also be working to ensure that our employees follow safe practices, work in a safe environment and that our customers receive outstanding, consistent and industry leading service. Duties will include but are not restricted to: • Leading, motivating and supporting large teams within time-sensitive and demanding operational environments, • Contributing to setting the site and regional strategies, • Leading the operation and identifying innovative ways in which to serve our customers and conduct our business, • Managing your team’s resource level, and preparing budgets and plans against expected volumes, • Communicating effectively to your team, informing them of key business results, continuous improvement initiatives, and important messages regarding process, people and Health and Safety, • Working closely with other support teams (Agency partners, HR, Planning, Engineering, Facilities and Safety Team) to achieve Site and Operations network targets., • Continuously encouraging self-improvement, training and development of your teams to support succession planning, • Championing the process of continuous improvement, guiding your team in delivering initiatives to make our customer experience even better, • Challenging and amending performance metrics to deliver improvements to productivity and standards, • Ensuring food safety mechanisms that protect product quality are adhered to, • Providing comprehensive handovers to subsequent managers; presenting operating highlights, risks and opportunities This role involves working predominantly Monday to Friday. However full flexibility is needed and this role will include regularly being on call for weekends and the ability to adjust working hours depending on the needs of the business and to allow the proper completion of your duties. About you Naturally you are an excellent communicator and have good numerical skills, both verbal and written. Previous experience in a management role is essential and previous experience in a 24/7 logistical operations environment is desired. • You thrive working in an KPI driven environment and are quick thinking so can react to changing situations., • You will also have experience in leading large and diverse teams in a fast paced environment. High levels of knowledge of ER policies and procedures and people management., • Have a working knowledge of computerised management systems and an ability to analyse and work to a strategic level. High levels of PC/Microsoft package literacy, as well as experience and knowledge of best practice Health & Safety ways of working are a must for this role., • You will be purposeful and motivated; leading by example in stretching both yourself and your team and be resilient, self motivated, reliable and flexible., • You will have high levels of organisational skills and the ability to deal with budgets and target setting. What do you get in return? Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. • Private healthcare, • Car salary sacrifice and Cycle to Work schemes, • A range of amazing benefits, including Free Shares and Life Assurance, • 15% off your Ocado.com shopping, • Company shop offering discounts of up to 70% on groceries from leading brands and major retailers, • Exclusive travel, retail and leisure discounts nationwide, • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete), • Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme, • Bonus Scheme We’re in it together, we are proud of what we do, we can be even better Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.

Principal Consultant – Endur Functional Ireland, UK, Europe, or Remote Permanent/Contract Why capSpire? capSpire is a fast-growing consulting and solutions company with a global footprint with eight offices in the world’s leading markets. We pride ourselves in being truly entrepreneurial, innovative, and collaborative, with a strong problem solving ethos. We have built working relationships which span decades with many of the world’s largest energy and commodity companies. We believe that this is because we put our people first and are passionate about providing our clients with deep technical and industry insights that deliver pragmatic solutions. As we continue to grow domestically and internationally, we become more diverse. This rich diversity fuels our business and enriches our culture. About the role We are expanding our Endur practice and are looking for experienced Principal Endur Consultants proficient in Commodity or Energy markets and trading and risk management. You will be leading Endur implementations, leveraging your expertise in deal modelling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy. You will ensure successful project delivery, employing consultancy and project management best practices. In addition, you will play a pivotal role in nurturing capSpire's Endur practice growth. Key Responsibilities: • Provide strategic advisory services to clients on the implementation of Endur Gas, Power, Renewables, LNG, Agriculture or Crude and Refined Products upgrades or implementations., • Serve as the subject matter expert for Endur for all functional aspects for both physical products & derivatives., • Collaborate with clients and prospects to determine business requirements and processes to be addressed by key areas of the Endur solution, with the ability to identify improvement potential and drive change management., • Lead implementation work, encompassing design, configuration, functional testing, and support transition to operations of Endur solution., • Demonstrate deep knowledge in key modules of Endur and in commodity/energy operations, financial products, risk management, and accounting., • Document business requirements, implementation designs, test plans/results, and other deliverables required by the project., • Follow implementation best practices, documentation standards, and resolution process flow for all project deliverables., • Collaborate with technical teams to create customisations based on specific client needs, • Provide industry and functional advisory as needed., • Apply appropriate resourcing techniques given project-specific needs, risks, and differences in core project team member skill levels and relevant modules to be delivered in client projects., • Maintain highly effective communication with client and internal stakeholders and adept in handling business changes and managing stakeholder expectations., • Provide guidance and training on Endur functionality and general ETRM/CTRM topics., • Support the development and growth of junior consultants. Skills • Endur Modules: Deep knowledge in key modules of Endur and commodity/energy operations with working knowledge of V19 and above., • Endur Risk Management: Knowledge of Endur risk and valuation functionality including results (MTM, PnL, VAR), and EOD automation (TPM and Services Manager)., • Endur Customisation: Deep knowledge of standard and customisation approaches for implementation of requirements, support for reporting, building complex desktops, APM pages, and pre/post-processing logic., • Endur Architecture: Understanding of Endur architecture and best implementation practices to optimize its strengths for the client solution., • Functional Knowledge: Strong functional knowledge and understanding of Gas, Power, Renewables, LNG or Crude and Refined Products., • Excellent interpersonal skills and stakeholder management., • Good written and verbalcommunication skills., • Multi-tasking and Project Management skills., • Strong organisational & analytical skills and attention to detail., • Ability to thrive in a fast-paced, detailed oriented environment and work independently or in a team. Required Experience • Bachelor's degree in finance, Accounting, Engineering, Economics, or equivalent experience in a related field, • 12+ years hands-on with Endur as a lead / principal consultant or team lead / project manager with working knowledge of V19 and above., • At least 15+ years of industry work experience with 7+ years of experience in comparable consulting services., • Should have been a key part of at least three large engagements for Endur end-to-end implementation or upgrade projects in Gas, Power, Renewables, LNG, Agriculture or Crude and Refined Products., • Deep understanding of various functional areas and relevant modules of Endur., • Experience in conducting comprehensive testing and quality assurance activities to validate the functionality, performance, and reliability of Endur solutions., • Worked as part of a cross-cultural/geographical team including flexibility to support multiple time zones when necessary., • Worked as part of a project team structure and delivered results with limited guidance., • Ability to travel to onsite client locations for a limited time as per project requirements. Preferred Experience • Subject matter expert or functional consultant in Commodity Trading, Risk or Logistics business areas in large enterprise environments., • Worked in Front, Middle or Back Office functions with specialty in any of the following: Trading (Paper, Physical), Risk (Market, Credit, Operational, Compliance, etc.), Logistics (Pipeline, Vessel, Nomination through Demurrage, etc.) or Settlements (AR/AP Process, Invoice Management, etc.)., • Experience with Endur gMotion or cMotion modules would be advantageous. What to expect as a capSpire consultant As part of a capSpire team, you’ll experience the full project life-cycle and be part of a dynamic team in which diversity, camaraderie and professional excellence are celebrated. We like to have fun as a team, encourage knowledge-sharing and continuous learning and take pride in delivering the best possible outcomes for our clients. In addition we offer: • Competitive Salary Package, • Training and Development to help propel your career, • Generous Holiday Allowance, • Reward and Recognition Program If you think you have the necessary skills and experience to excel as a capSpire Consultant we are keen to speak with you.

Join a leading, forward‑thinking managing agent and take ownership of a landmark residential estate in South East London. As Estate Director you will have the opportunity to shape the on‑site services, lead a high‑performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships. Hours: Monday to Friday 9am till 530pm Salary: £65,000 - £70,000 per annum depending on experience. What’s in it for you: Estate Director • Opportunity to work for a leading global property company, • Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence., • Chance to lead and develop a high-performing on-site team, • Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams, • Full strategic and operational governance across brand new luxury environment Job Description: Estate Director You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services. You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client’s vision for the site. The Role: Estate Director As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service. What you will be doing: Estate Director • Oversee the mobilisation of the block, coordinating site staff and third‑party contractors., • Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery., • Lead on fire life safety management with specialist contractors., • Act as the primary on‑site contact for day‑to‑day estate queries and operational issues., • Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards., • Oversee contract management to ensure value for money, service quality and best‑in‑class delivery., • Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels., • Develop and maintain robust management systems for buildings, facilities and public realm areas., • Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice., • Contribute to occupier communications, ensuring clarity, consistency and quality., • Advise the General Manager promptly on risks, incidents or emerging issues. What we are looking for: Estate Director • IOSH or NEBOSH certification (essential), • Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred), • Proven leadership experience within estates or facilities management., • Strong understanding of hard and soft FM services., • Experience in health & safety best practice and compliance management., • Skilled in contractor management and PPM oversight., • Excellent problem-solving abilities and a logical, proactive approach., • Experience dealing directly with tenants or residents in a customer-facing capacity., • Financial acumen with experience in budgeting and reporting., • Knowledge of utility management and ESG considerations., • Experience managing confidential access to residential homes with discretion and professionalism. If this sounds like the perfect role for you, please send us your CV as a matter of urgency.

HR Advisor Location: Remote (UK-based) Salary Range: £45,000 per annum Security Clearance: BPSS Reports to: HR Manager The Company: Amber Labs is a cutting-edge technology consultancy on a mission to accelerate innovation. We empower autonomy, encourage experimentation, and foster rapid learning to deliver exceptional value to our clients. Collaboration is at our core, our teams of consultants, analysts, and support staff work seamlessly to reduce risk and speed up delivery. The Role We are seeking an experienced HR Advisor to play a key role in building a resilient, scalable HR function within our growing technology consultancy. This role will act as the primary day to day HR partner for managers, providing trusted advice on employee relations, performance management, and people processes, while working closely with the HR Manager on strategic initiatives. You’ll balance hands-on delivery with forward-looking improvements to how we support our people. Key Responsibilities Employee Relations & Manager Support • Act as a first point of contact for line managers on employee relations matters, including performance, absence, disciplinary, and grievance cases, • Lead ER cases end-to-end, ensuring fair, consistent, and legally compliant outcomes, • Coach and support managers to build confidence and capability in people management, • Build strong relationships with stakeholders across the business, • Support workforce planning, organisational change, and role design discussions, • Ensure HR practices align with UK employment law and best practice, • Lead on updating and embedding HR policies and procedures, • Support preparation for tribunals, settlements, and external legal engagement, • Lead or support HR initiatives across performance management, wellbeing, engagement, and DE&I, • Improve HR processes, documentation, and use of HR systems, • Work closely with the HR Administrator to ensure smooth HR operations, • Provide guidance, quality assurance, and informal mentoring, • Act as deputy to the HR Manager during periods of absence where appropriate Requirements • Strong experience in an HR Advisor role within the UK, • Proven track record of independently managing ER cases, • Solid working knowledge of UK employment law, • Experience in a fast-paced, consultancy, or tech environment, • Confident stakeholder management and coaching skills, • Pragmatic, people-focused, and solutions-oriented approach, • CIPD Level 5 or working towards (or equivalent experience) Benefits • Remote-first working, • Private medical insurance (Aviva) after probation, • EV salary sacrifice scheme (After 1 year service), • Access to Perkbox, • Employee referral bonus Diversity & Inclusion: Here at Amber Labs, we are dedicated to fostering an inclusive and equitable workplace for all. Our commitment to diversity, equality, and inclusion includes: • Valuing the unique experiences, perspectives, and backgrounds of all employees and creating an environment where everyone feels welcomed, respected, and valued., • Prohibiting all forms of harassment, bullying, discrimination, and victimisation and promoting a culture of dignity and respect for all., • Educating all new hires on our Diversity and Inclusion policies and ensuring they are aware of their rights and responsibilities to create a safe and inclusive workplace. By taking these steps, we are dedicated to building a workplace that reflects and celebrates the diversity of our employees and communities. This role at Amber Labs is Fulltime, and all employees are required to meet the Baseline Personnel Security Standard (BPSS. Please be advised that, at this time, we are unable to consider candidates who require sponsorship or hold a visa of any type.) What Happens Next? Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.

The AWS Solution Architect is a key member of the Presales Solutions team responsible for providing business leadership and strategic technical direction for customers. They will work to build and maintain broad relationships internally and externally within AWS, coach, and guide TEKsystems Global Services Sales, Practice & Delivery on strategy and AWS solutions and advise a team of extended partners throughout the sales process. They are responsible for solutioning and implementing a broad strategy for earning customer acceptance and service implementation. The AWS Solution Architect will be the primary driver for identifying, scoping, and creating solutions/proposals that encompass technical approach, best practice, implementation, team structure, pricing and contracts. They work with all appropriate TEKsystems Global Services and AWS partners (Executives, Solution Architects, Business Development, Partners, ProServe) to support customer interests and will understand how to strongly advocate for their customer and balance that with the business needs of TEKsystems. The AWS Solution Architect shows the ability to think strategically and long term about the needs of global businesses, and their financial implications. They have deep understanding of digital transformation of complex legacy IT environments to new native digital environments – focussing on Data Modernisation and AI/ML to solve enterprise IT challenges. The knowledge of IoT, DevOps, Application Modernization to solve complex process industry challenges will be an advantage. Understanding of the broad AWS ecosystem and partner requirements makes them stand out from other Solution peers. The AWS Solution Architect will be seen as a subject matter expert (SME) and deliver technical webinars, speak at public events, and internally with cross functional teams. QUALIFICATIONS AND EXPERIENCE • Bachelor’s degree in computer science, or related field., • Minimum 8+ years’ experience in Information Technology and/or Professional Services required; 12+ years preferred, • Minimum 5+ years’ hands on experience in a professional services organization; 5+ years in client facing Presales/Solution Architect role interfacing with business and technology executives, • Minimum 5+ years’ hands on experience with AWS Cloud (IAaS, PaaS, SaaS) and architecture models., • Proven experience in designing and deploying data solutions, data architectures on AWS, with hands-on, • expertise in services such as EC2, S3, RDS, Redshift, Glue, Lambda, Athena and Kinesis., • Desirable: AI/Gen AI/ML services (e.g., SageMaker, Bedrock, Lex, Comprehend, Transcribe)., • Desirable: Experience with architecting and implementing data pipelines, data lakes, and data warehousing solutions optimised for GenAI workloads., • Strong knowledge of data modelling, ETL processes, SQL, and scripting languages such as Python., • Experience with Big Data technologies (e.g., Hadoop, Spark) and data visualisation tools (e.g., Tableau, Power BI). Familiarity with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, etc.)., • Experience in implementing security standards and data governance policies within AWS environments, including encryption, access controls, and monitoring., • Understanding of MLOps and DevOps practices and infrastructure as code (e.g., CloudFormation, Terraform)., • Certifications: valid AWS Certified Solutions Architect Professional or AWS Data Analytics certification preferred., • Technical Leadership: guide development teams in adopting best practices for AWS data architectures, ensuring solutions are robust, compliant, and cost-effective., • Documentation: produce detailed architectural documentation, data flow diagrams, and operational guides for implemented solutions., • Continuous Improvement: stay abreast of AWS innovations and emerging data and GenAI technologies, recommending enhancements to existing architectures., • Demonstrated experience in developing Data Migration-Modernization Solutions and To-Be Architectures, usage of AWS MAP for multiple clients and industry verticals (eg BFSI, HCLS, TMEG, Retail etc) using AWS native services/tools and ISV tools., • Experience developing effort/cost estimates, service pricing, writing statements of work, and reviewing/contributing to client contractual agreement., • Proven experience with the AWS Partner ecosystem and enabling collaboration with AWS SAs for the benefit of our organisation and customers., • Experience working with enterprise clients across the UK and Mainland Europe. KEYS TO SUCCESS • Must have outstanding presentation and writing skills with the ability to communicate at all levels within the client and TEKsystems Global Services organization., • Must have strong business and information technology acumen with the ability to communicate capabilities, gather and assess client requirements, and communicate solution and value proposition to clients., • Must have an ability to work effectively in agile and cross-functional internal teams, AWS Partner Ecosystem collaboration experience including ability to support the GTM strategy in region., • Must have strong technical understanding with the ability to build credibility with IT and Business Leadership. Strong attention to detail and commitment to quality., • Must have 2-3 years' experience in developing AWS Data Migration-Modernization practice., • Occasional travel will be required.

Chief Operating Officer Epsom, Surrey (Hybrid, typically 2–3 days per week in the office) £Competitive, plus generous benefits package Introduction We’re delighted to be partnering with Family Building Society, an award-winning mutual with a proud heritage and a clear ambition for the future, on the appointment of a Chief Operating Officer. This is a pivotal executive role at an important point in the Society’s evolution. Reporting directly to the CEO, the COO will lead the day-to-day operations of the Society, ensuring efficiency, resilience and exceptional member service, while shaping the next phase of operational and digital development. The Family combines traditional mutual values with a forward-thinking approach to mortgage and savings products. The COO will play a central role in modernising operations, delivering technology and process change, strengthening operational performance and enabling sustainable growth while bringing colleagues with them as the organisation continues to evolve. If you enjoy making organisations work better, smarter and more collaboratively and leading people through meaningful change, this is a role where you can make a lasting impact. Key Responsibilities • Shape and evolve the Society’s operating model, ensuring systems, processes, people and technology work together effectively and efficiently, always putting members first., • Drive a member-centric strategy that delivers consistently high levels of service and satisfaction., • Ensure the efficient underwriting and processing of mortgages, and the effective management of savings operations and customer servicing., • Maintain operational resilience, business continuity and robust risk and control frameworks., • Deliver measurable improvements in operational performance, cost efficiency and service quality., • Oversee IT, digital platforms and technology infrastructure, ensuring security, reliability and regulatory compliance., • Lead the Society’s change and transformation portfolio, ensuring programmes are delivered on time, within budget and aligned to strategic objectives., • Build a culture that supports high performance, accountability and inclusion, enabling individuals and teams to thrive. About You You are a proven operational leader within financial services, with experience of leading meaningful operational and digital change in a regulated environment. You bring a strong understanding of mortgage and savings operations, alongside deep knowledge of operational risk, resilience and regulatory requirements within a mutual or similar organisation. You are commercially aware and comfortable balancing operational performance with strategic priorities and P&L accountability. Above all, you are a visible and authentic leader. You are confident leading experienced teams through change, balancing respect for heritage with a clear focus on future performance. You create clarity, build trust and bring people with you. The Offer Alongside a highly competitive salary, you’ll receive a generous benefits package and genuine support to progress your career. Family Building Society offers a hybrid working model centred on collaboration and purpose. Given the visibility and scale of this role, a regular on-site presence (typically 2–3 days per week, and more when required) will be important to lead, influence and support the teams you oversee. If you are passionate about continuous improvement, excited by the potential of digital transformation and motivated by the opportunity to make a meaningful impact for members and colleagues alike, we would welcome a confidential conversation.

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As Paralegal you will become an integral member of the London team, undertaking all facets of administrative and legal casework as directed by your direct report and other firm solicitors. Role Responsibilities The role will include, but is not limited to: • Assist with case preparation/progress to include general administrative duties and legal support as directed., • Telephoning clients to obtain case details, drafting attendance notes and emails to clients as well as maintaining client records, • Research of developments in any of the matters in which we are working including prospective cases and providing written summaries., • Updating and maintaining accurate records and files within our case management systems., • Accurate time-recording., • Collaboration with our Client Services Team in relation to our clients and prospects including gathering and interrogation of client data and drafting communications to clients., • Data management and manipulation., • Support direct report and other solicitors with ad hoc duties as required. Person Specification • Previous experience of working as a Litigation Paralegal., • Highly organised with excellent planning skills and a strong attention to detail, • Outstanding analytical, innovation, critical thinking, and problem-solving skills., • Excellent communication and interpersonal skills with the ability to work effectively as part of a team., • Highly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Continuous improvement mindset with a willingness to embrace change., • Client-centric approach, ensuring exceptional standards of professionalism at all times., • MS Office skills in Outlook, Word, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything • We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do., • We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise., • We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More • We collaborate openly, valuing and respecting diverse perspectives to achieve the best results., • We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive., • We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way • We approach challenges with a positive and proactive mindset, exploring creative and practical solutions., • We take ownership of problems, staying committed and resilient until we achieve the best outcome., • We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We offer an attractive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

A high-growth, consumer-focused business is hiring a Customer Operations Manager to own the day-to-day performance of its Customer support function. This is a hands-on operational leadership role, responsible for leading Team Leaders and frontline teams across phone, email & chat. You’ll be accountable for service levels, customer satisfaction, productivity and team performance, while building scalable processes to support growth. Key focus areas • Leading and developing Team Leaders and Service teams, • Owning inbound KPIs (SLAs, quality, productivity), • Running daily operations, resourcing and escalations, • Embedding strong performance management and continuous improvement About you • Strong background managing Team Leaders and Customer Service Advisors, • Experience working in a fast-paced, customer-focused environment (e.g. contact centre, service operations), • Excellent people management, coaching, and leadership skills, • Data-driven with the ability to interpret KPIs and turn insight into action, • Confident communicator with strong stakeholder management skills, • Organised, resilient, and able to manage competing priorities

BUSINESS SYSTEMS ANALYST - INSURANCE REPORTING TO: IT & DATA MANAGER LOCATION: LONDON This career opportunity is available at Santam Syndicate 1918 for a Business Systems Analyst who will be based in the UK & have right to work in the UK. About the Role This role focuses on analysing, enhancing, and supporting insurance technology and data solutions across the Lloyd’s and London Market value chain. The job holder will work across underwriting, exposure management, pricing, policy administration, and post-bind operations to ensure systems, data flows, and processes support business objectives effectively. You will act as a bridge between underwriting, operations, data, and technology teams -translating business needs into technical requirements, driving system improvements, and contributing to solution design across core insurance platforms. What Will You Do? Business & Systems Analysis: • Analyse end-to-end underwriting and policy lifecycle workflows., • Document business requirements, functional specifications, and technical data mappings., • Lead or contribute to solution design for system enhancements and integrations., • Translate business problems into scalable system and data solutions., • Conduct impact analysis for system or process changes. Systems Ownership, Administration & Hands-On Support: • Own and administer core insurance systems., • Perform system configuration, user admin, troubleshooting., • Monitor system health, data flows, integrations., • Manage upgrades, releases, and vendor interactions. Insurance Platform & Workflow Support: • Support core policy administration, underwriting, and delegated authority systems., • Ensure system configuration aligns with underwriting guidelines and regulatory standards., • Help streamline data capture and processing across open market and binder business., • Partner with underwriters and operational teams to resolve system issues. Data Transformation & Data Quality: • Support and design data transformation logic including bordereaux validation and cleansing., • Analyse and map data across risk, exposure, pricing, and operational datasets., • Work with ETL pipelines, data warehouses, and reporting tools., • Champion data quality, lineage, and governance. London Market Messaging & Integration: • Support London Market eMessaging workflows (e.g., PPL, ACORD, APIs)., • Collaborate with brokers and vendors to resolve messaging or submission issues., • Ensure compliance with market modernization initiatives including Blueprint Two and CDR. Stakeholder Engagement: • Liaise between underwriting, exposure management, actuarial, finance, and IT., • Participate in workshops and vendor sessions to shape system requirements., • Support change adoption through training and documentation. Reporting & MI: • Contribute to creation of dashboards, MI, and analytical insights., • Define reporting requirements for underwriting and operations., • Assist in developing end-to-end data reporting pipelines. Qualifications & Experience: • Degree in Business, Information Systems, Insurance, Data/Technology, or comparable experience., • 6-10 years of experience in business analysis, data Analysis , IT system management or insurance systems product owner roles within Lloyd’s or the London Market., • Knowledge of specialty lines, underwriting workflows, or delegated authority processes., • Experience with policy admin systems, bordereaux processing, and ACORD/eMessaging standards., • Familiarity with exposure and pricing tools such as RMS, AIR, or Exact., • Progress toward ACII or BCS certifications is advantageous. Technical & Functional Skills: • Business requirements gathering and process modelling., • Data mapping, transformation, and validation expertise., • Understanding of ETL processes, SQL, or analytical tools., • Insurance value chain data flow understanding., • Solution design balancing business needs and system constraints., • Proficiency with Microsoft Office and insurance systems. Personal Attributes: • Solution‑oriented mindset with strong analytical thinking., • High attention to detail with ability to manage complexity., • Strong communicator across business and technical teams., • Collaborative and adaptable team player., • Commercial awareness with strong problem‑solving capability., • Results-driven and supportive of continuous improvement.

We are recruiting an Assistant Cost Consultant to join our London-based team. This is an opportunity for a graduate Quantity Surveyor with early consultancy experience to further develop their career within a high-performing residential-led consultancy. Cast Consultancy is one of the UK’s leading residential-led consultancies, focused on driving positive change across the development and construction industry. We provide project management, cost management and strategic advisory services to some of the largest institutional developers in the sector. As we continue to grow, we are increasingly embracing data-led decision making and innovation to enhance how we deliver for our clients. ROLE DESCRIPTION: This full-time, hybrid role involves supporting the delivery of cost consultancy services on residential developments across the UK, working closely with senior team members and clients throughout all stages of the project lifecycle. Typical project values range from £20m–£150m. You will take responsibility for defined elements of projects while continuing to develop your technical and commercial capability within a supportive and collaborative team environment. Your responsibilities will include: • Supporting project leads in the delivery of pre- and post-contract cost management services, • Preparing and maintaining cost plans, including quantification and cost analysis, • Monitoring cost plan variance against client budgets and supporting change control processes, • Supporting procurement activities, including tender analysis and reporting, • Assisting with cost reporting and contract administration, • Undertaking site visits, including supporting monthly valuations and processing contractor applications for payment, • Engaging with design teams to help manage design development in line with budget, • Contributing to the collation and sharing of cost data to support Cast knowledge initiatives, • Building positive working relationships with clients, consultants and the supply chain, • Ensuring quality assurance processes are followed and outputs meet Cast’s standards We welcome individuals who are curious about innovation and open to learning how digital tools and data-led approaches are shaping the future of cost management. WHAT WE ARE LOOKING FOR: • A degree in Quantity Surveying or a related discipline, • Experience within a consultancy or cost management environment (post-graduate or placement experience considered), • A developing understanding of core cost management services, including cost planning, procurement and post-contract activities, • Aspiration to achieve MRICS status, or currently working towards APC (desirable but not essential), • Strong communication skills, with the confidence to engage with colleagues and clients, • High attention to detail and a clear understanding of accuracy and quality assurance, • Strong literacy and numeracy skills, • Effective time management and prioritisation abilities, • A proactive and adaptable mindset, comfortable working both collaboratively and independently, • Demonstrable passion for the real estate and construction industry, with a willingness to continue learning and developing WHAT YOU’LL GET IN RETURN: Collaboration: Opportunity to work with a diverse team with some of the best cost and project management consultants in the industry Career Development Planning: We have training and a support structure in place Hybrid working policy: Flexibility to work from the office and home Holiday: We offer 27 days holiday plus bank holidays. Additional day holiday after 5 years of service. Cast Contribution Day: We offer one day per year to volunteer for a charity on behalf of Cast to give back to the community Professional Memberships Fees paid: RICS/CIOB Maternity leave: Competitive maternity package Electric Vehicle Scheme: Access to a salary sacrifice EV leasing program with flexible options and added perks through our chosen partner Nursery Fees: A salary sacrifice scheme designed to help you save on childcare costs Discretionary Bonus: This is based on business & individual performance Cycle to work scheme: We offer a scheme, which allows you to purchase commuter bikes and accessories though Cast whilst spreading the costs over 12 months Medical Health insurance: Comprehensive BUPA health insurance policy. Pension: matched contribution Life Assurance: Salary linked insurance policy Team socials and events: We organise quarterly team socials, social, cultural and sporting activities, weekly breakfast/lunches at the office, an annual summer conference, weekly treat days PLACE WITHIN THE BUSINESS: You will report directly to a Cost Consultant or Senior Cost Consultant and will be supported through structured coaching and career development planning. OUR VALUES: Respect: because respect creates followship Share: because sharing is the foundation of knowledge. Learn: because learning drives innovation and continuous improvement. OUR MISSION: Driving Industry Change, Delivering Better Outcomes, Creating Future Places DIVERSITY AND INCLUSION: We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Factory Manager We’re recruiting for an experienced manufacturing leader to take full responsibility for a scaling food manufacturing site in London. This role carries end-to-end accountability for operational performance, site culture, compliance, and commercial delivery. You will lead from the front — building a high-performing team, ensuring rigorous safety and food standards, and driving operational improvements as the business scales. This is a visible, hands-on leadership role suited to someone who thrives in a fast-paced food production environment. What You’ll Own End-to-End Site Performance • Full accountability for production output, service levels, and operational efficiency, • Delivery against daily and weekly production plans, • Oversight of Production, Site, and Stock leadership teams, • Clear KPI management across yield, waste, labour utilisation, and downtime, • Strong coordination across planning, warehouse, and manufacturing functions Safety, Compliance & Accreditation • Leadership of all Health & Safety practices in line with UK legislation, • Embedding a proactive, safety-first culture across all departments, • Maintaining food manufacturing compliance standards (transitioning from SALSA to BRC accreditation), • Management of internal audits and external regulatory/customer inspections, • Ensuring risk assessments, SOPs, and training frameworks remain robust and current Food Integrity & Quality Standards • Accountability for food safety and product integrity across the entire site, • Close partnership with Technical and QA to protect traceability and compliance, • Driving a “right first time” production mindset, • Oversight of raw material controls, allergen management, and stock rotation processes Leadership & Team Development • Visible leadership presence on site, five days per week, • Coaching and development of direct reports to strengthen management capability, • Clear structures for accountability across shifts and departments, • Workforce planning, recruitment support, and succession development, • Building a culture of ownership, engagement, and continuous improvement Commercial & Operational Efficiency • Management of site budgets and operational cost control, • Identification of efficiency gains without compromising safety or quality, • Improvement of productivity, stock accuracy, and labour performance, • Contribution to long-term capacity planning and strategic operations discussions Continuous Improvement & Process Excellence • Leading lean initiatives and structured improvement programmes, • Reducing waste, downtime, and operational bottlenecks, • Implementing practical problem-solving methodologies, • Promoting innovation and best practice within a food manufacturing setting Reporting & Risk Management • Regular operational reporting to the Operations Director, • Early escalation of risks relating to compliance, safety, or performance, • Contribution to board-level updates on production, H&S, and quality metrics About You You are an experienced manufacturing leader with a strong operational backbone and the ability to inspire teams in a growing SME environment. You will bring: • A proven track record in senior manufacturing leadership, • Experience within food production (chilled, fresh, or high-care environments preferred), • Strong working knowledge of UK Health & Safety and food safety standards, • Demonstrable success managing cross-functional leadership teams, • Commercial awareness with experience managing budgets and cost controls, • A hands-on, decisive leadership approach, • Strategic thinking balanced with attention to operational detail, • Resilience, pragmatism, and a solutions-oriented mindset, • Strong communication and organisational capability

IT Service Delivery Manager Salary: £50,000 - £60,000 pa DOE Location: Nottinghamshire / London (hybrid / client site / remote) Benefits: 26 days Annual Leave (+ bank holidays), Enhanced Maternity & Paternity, Access to HealthShield & Holiday Purchase Scheme & Electric Vehicle Scheme Our Client: Multi-Vendor IT Reseller & Managed Services Provider / VAR The Opportunity: We are searching for a proactive & experienced Service Delivery Manager to take ownership of the operational and commercial success of IT services delivered to a portfolio of enterprise customer contracts. You will play a key role in shaping the services strategy, be the driving force behind service excellence and continuous improvement, all whilst fostering long‑lasting effective customer relationships. Roles & Responsibilities: Commercial, Customer Relationship, & Service Delivery Management: • Ensure IT services add business value by fulfilling SLAs, KPIs, and meet customer expectations., • Oversee end‑to‑end service level management, ensuring full adherence to all contracted SLAs whilst maintaining consistent high‑quality service delivery., • Manage commercial and financial elements of service delivery to ensure efficiency, profitability, and value., • Maintain broad awareness of cost, value drivers, and financial implications of service decisions., • Maintain a positive and constructive narrative to customers, providing guidance and insight to enhance customer experience., • Work closely with the account management and commercial teams to deliver a cohesive service and aligned outcomes., • Build strong internal stakeholder relationships across technical teams, service desks, and other delivery functions., • Confidently lead and facilitate meetings with stakeholders at all organisational levels., • Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and outcomes., • Shape and evolve the service delivery strategy, supporting ongoing service development and growth., • Drive measurable service enhancement initiatives, embedding continuous improvement throughout the customer lifecycle., • Identify opportunities for optimisation across cost, efficiency, and return on investment., • Produce accurate and meaningful reports that clearly communicate service performance, trends, risks, and improvements., • Use data and insights to inform decision‑making, influence stakeholders, and drive service optimisation. Skills & Experience: • Previous experience as a Service Delivery Manager within an IT Reseller, VAR, IT MSP or similar is essential., • ITIL v4 certified, or proven experience working within a large scale ITIL aligned MSP with a strong understanding of modern service management best practice., • Experience of Public Sector projects/clients working on RM frameworks would be highly beneficial., • Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments., • Exceptional relationship‑building skills and the ability to represent the business with professionalism and credibility., • Strong matrix‑management capability, coordinating multi‑disciplinary teams to achieve shared outcomes., • A continuous‑improvement mindset, with proven experience driving and embedding service enhancements., • Excellent analytical and reporting skills, able to produce clear, insightful performance outputs., • Strong commercial awareness with an understanding of cost, value, and financial decision‑making., • A structured and proactive problem‑solver who thrives in fast‑moving, service‑led environments. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. For more information about the role, please contact Alice McGlaughlin using the contact details on our website: wearemarmion For more on Marmion, check out our 5* reviews on Trustpilot & Google. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

* View our Candidate Pack For This Role * Butter & Crust is a fast-growth weekend breakfast subscription. We deliver freshly baked goods to customers’ doorsteps every weekend and we’re hiring a hands-on COO to run and scale the operation. 📈 You’ll own delivery, packing, customer service, lead the ops team, and drive continuous improvement. We run lean, so you’ll also build better workflows and internal tools (Airtable-heavy) to reduce errors, lower delivery costs, and keep quality high as we grow. ⚙️📊🤝 Key initiatives for next year: • Launching a production kitchen 🍞👩‍🍳, • Building and launching our B2B proposition 🏢📦 Ideal experience: • Improving operational performance (cost, on-time, errors) 🚚✅, • Building internal tools & automations (especially with Airtable) 🛠️, • Startup or lean, high-output environments 🚀 Bonus points for: • Light coding skills🧑‍💻, • Automation tools (Zapier/Make/n8n/Retool) ⚡, • Sales experience (useful for B2B) 💼, • A genuine love of great bread 🥖 The Package • 💸 Salary: Up to £70,000 DoE, • 🚀 Equity: 1% equity stake in the company, • 🏡 Workplace: Our office in Battersea (with flexible WFH), • 🌴 25 days annual leave + bank holidays + a day off on your birthday 😋 A free weekly Butter & Crust subscription PSA: This is a hands-on, high-intensity role. If you like solving messy problems, leading from the front, moving fast and having an impact, you’ll love it here.

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Position: Customer Experience Manager - UK Key Responsibilities Customer Voice & Problem Resolution • Mandate to lead the full Voice of the Customer (VOC) program, aggregating and analyzing customer insights across multiple channels (call centers, social media, surveys, retail, partners, and direct feedback)., • Proactively identify pain points and trends, prioritizing high-impact issues that require escalation and resolution., • Ensure closed-loop resolution by coordinating cross-functional actions with HQ, regional teams, and key business lines (Sales, After-Sales, Product, Digital, PR, and Technical)., • Drive improvements in issue response time and accountability across departments., • Ticket system monitor the local ticket system to collect, track, and manage customer feedback and complaints. Categorize tickets into key areas:, • Product Quality, • Service & After-Sales, • Delivery & Logistics, • Technical Support, • General Customer Experience, • Assign priorities based on urgency and impact., • Enable cross-team collaboration with clear ownership. Cross-Functional Leadership & 360° Approach • Act as the internal project manager, securing cross-functional collaboration by ensuring all departments contribute to a seamless customer journey., • Work closely with Sales, After-Sales, Product, Retail, Technical, PR, and Digital teams to eliminate process silos and optimize customer interactions across touchpoints., • Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience., • Prioritize and drive key customer initiatives, ensuring that improvements are implemented across all areas. Retail Network Development & Hiring Standards (optional) • Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards., • Oversee Assessment Centers for hiring, defining best practices for onboarding new customer-facing employees across retail and call centers., • Work with HR and Training teams to define key CX competencies for hiring and performance management. Experience Measurement & Reporting • Own customer experience KPIs (e.g., NPS, CSI, customer retention), providing data-driven insights to national and global leadership., • Establish clear reporting mechanisms to track progress, identify challenges, and recommend strategic actions, • Develop and maintain dashboards that provide real-time visibility into customer satisfaction and pain points. Continuous Improvement & CX Innovation • Drive process optimizations, system enhancements, and new initiatives to improve customer experience efficiency., • Explore innovative tools/digital solutions to enhance engagement and satisfaction., • Foster a culture of continuous improvement, ensuring CX remains a top priority. Requirements and skills • Experience:, • Experience in VOC management, or cross-functional coordination roles., • Proven ability to collaborate with technical, operational, and business teams., • Experience in automotive, tech, or consumer-facing industries is a plus., • Skills:, • Proficiency in AI-driven tools., • Strong analytical skills to interpret VOC data and prioritize actions., • Excellent communication and stakeholder management skills., • Fluency in English and Danish., • Mindset: Proactive and passionate about customer-centric innovation. Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Programme Manager – IT Operating Model Transformation (12‑month FTC) London | Hybrid (50% office) | Senior Manager Level Are you a hands‑on Programme Manager with a passion for transforming how large IT organisations operate especially as they shift toward AI enabled ways of working? This is a rare opportunity to help shape the future state IT Operating Model for a major global firm, reporting directly into the Programme Lead. With a technology estate of circa 500 people under the CIO, the scale, complexity, and visibility of this programme will give you a significant platform to make meaningful impact. This is a delivery focused role, perfect for someone who thrives in fast‑paced, structured environments and enjoys turning complex problems into clear execution pathways. Responsibilities • Define the overall cloud migration strategy, roadmap, and success metrics., • Act as the primary point of contact for senior stakeholders, including CIO, CTO, Business Directors, and Product Owners., • Lead the end‑to‑end delivery of the cloud migration programme across multiple workstreams., • Align programme objectives with business goals, technology strategy, and security requirements.., • Manage and track risks, issues, dependencies, and interdependencies across a multi‑workstream transformation., • Coordinate with onshore teams and external partners to ensure aligned, timely delivery., • Prepare high‑quality reporting packs, including executive updates and steering committee materials., • Facilitate planning sessions, workshops, and cross‑functional alignment meetings., • Champion continuous improvement, benefits tracking, and lessons learned across the programme lifecycle. What You’ll Bring • Proven experience managing complex IT programmes or large‑scale transformation initiatives., • Strong planning and scheduling capability (MS Project, Smartsheet, or similar)., • Experience working within structured PMO/governance environments., • Ability to work across multiple workstreams, navigating interdependencies with confidence., • Excellent stakeholder and communication skills, including senior leadership engagement., • Vendor/third‑party management experience., • Professional certifications (MSP, PRINCE2, PMP) beneficial.

Manpower are currently seeking an interim Artwork Production Specialist to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, to become an integral part of their fast-paced FMCG environment. The position is based at Blackfriars on London’s Victoria Embankment, just a short walk from Blackfriars tube. This is a full-time temporary role to last until the end of September 2026 requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £48,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. The APS requires to drive the efficiency along the design and artwork chain within the artwork projects they manage. They should drive this efficiency with the focus on the cooperation with Unilever internal functions. Therefore, the APS must have a certain experience in deploying this artwork expert role within Unilever, being able to independently closely work together with the Unilever functions who deliver the artwork data input. The primary purpose of this position is to manage the creation and approval of packaging artwork from design lock, through to commercially reproducible mechanical artwork and separations which are handed over to the printer in a timely manner. This person will be responsible for initiating and managing projects using the artwork management system and also working within a multifunctional and sometimes multinational project team to deliver projects on time, in full. The position must interface with internal teams (such as Marketing, R&D, Supply Chain, Quality, e-Commerce) who provide master design files and pack content, and also external partners (print management agencies, design agencies, printers, etc) who deliver the work in the form of mechanical artwork, pack image albums and printed packaging. As technical experts, they will provide expertise and input into the design, artwork and print phases of the project to ensure that the right levels of approval integrity, brand quality and consistency are maintained throughout the artwork process and supplier printing process. There is also a responsibility to manage the creation of digital pack images and hero images for various channels and touchpoints internally and externally in an ever more digital and connected world. Key Responsibilities • Be the owner of the artwork process, roles and responsibilities and being able to translate how to fit this into the innovation project management process to deliver projects on time and in full., • Be the Artwork Business Partner for the Business, Brand DNA & guidelines and plans, priorities and volume per year., • Managing stakeholders within the cross functional teams within the artwork projects the APS works on, • Collaborate with marketing and design agencies at the design phase, providing expert guidance and technical inputs to ensure that the design is technically printable before the artwork is routed for internal approval., • Set-up and run pre-production meetings bringing together design agencies, print management agencies, printers and internal stakeholders to ensure that quality and consistency is maintained from artwork to print phase of the process, • Ensure that master design files are created according to prescribed toolbox specifications and handed over to the print management agencies correctly, and that the printed artwork matches the design requirements,, • Work with marketing to ensure visibility on artwork cost and spend, and that the printed packaging is optimized for cost e.g. print process, number of colours etc, • Take accountability for delivery of mechanical artwork and separation files to printers, proactively manage issues if/as they arise., • Create and manage projects in the internal artwork management system BLUE adhering to Unilever’s defined artwork process. Manage the delivery of digital pack images following Artwork Excellence process, to the right quality and on time., • Manage internal and external stakeholder expectations for your tasks relating to status, timings and technical expertise., • Ensure that the print management agency follows the approved rate cards and service level agreements, and that responsible procurement and payment procedures are followed, in line with company policy., • Approve color reliable proofs on behalf of marketing to ensure that the proof meets marketing’s expectations., • Sourcing of printer specifications and align them to the defined processes and ways of working., • Approve color standards (1st press pass) if not covered by the print management agency and distribute to the relevant parties if required. Key Requirements • Experience in artwork management or a similar role, which may include: print production, print management, graphic design, packaging development and or supply management, etc., • Good project management skills as dealing with global projects, covers communication, stakeholder management and tracking of project., • Understands design elements of artwork and can advise and suggest to both marketing and agency (should approach differently, use different colours etc.), • Ability to coordinate multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time., • Ability to work through multi-cultural environment and people/partners in many different countries., • Can manage artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently., • Can work with a process and online system that requires discipline from others, • Ability to manage the external vendor’s compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country, • Can influence the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI’s and ways of working within the team., • Can function as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process. Challenges • Coordinating multiple projects simultaneously; working with various cross-functional team members as well as multiple external stakeholders at the same time, • Work through multi-cultural environment and people / partners in many different countries., • Managing artwork in a continuously changing environment, where timelines are always tight and artwork is always on the critical path for delivery. Delivering this on time and efficiently., • Working with a process and online system that requires discipline from others, • Managing the external vendor’s compliance within agreed lead time and quality of delivery, compliance to rate card and processes, particularly when they are not co-located in the same country, • Influencing the improvement to artwork management efficiency through project management, process compliance, visibility of artwork KPI’s and ways of working within the team., • Functioning as a technical expert and business partner to Marketing and other functional teams from design to artwork to print phase of the process., • Manage and report on print management agencies performance based on Unilever evaluation criteria. Scope • The scope of the role covers adaptive design, artwork, print management and digital image creation responsibilities., • This position can be responsible for several brands and categories at the same time. This may be across market clusters or countries., • There is no central time zone and therefore the position may have to work in several different environments., • The individual must also coordinate multiple external vendors, also possibly within other time zones., • This will require interaction with many departments to manage all projects as per the artwork process. Key Competencies • Strong communication skills, • Ability to build collaborative relationships, • Hold people accountable, • Good organizational awareness, • Strong at influencing, • Negotiating skills, • Business Partner mindset (not Customer Service) Key General Skills • Strong Project Management, • Highly computer-literate, • Fluent English, • Intercultural Awareness Additional Information Blackfriars working environment: • Iconic location on the Victoria embankment, modern working environment, • Short walk from Blackfriars station, • Staff shop discounted products, • Free tea & coffee facilities, • Onsite Deli and a restaurant open for breakfast and lunch, • Gym is available for use subscription required.

ABOUT US Onmo believes that everyone has the right to access, understand and manage their money with confidence. Our ambition is to improve lives by providing better clarity, intelligence and technology to empower every individual in making the smartest financial decisions. We may be young, but we have an incredible team in place and big ambitions for the years ahead. We design our products to help demystify money matters wherever possible, providing customers with more financial control and flexibility in their lives. This helps them get more from what they have, or with smart decisions, make more of the same. It also means people spend less time with the negative aspects of money and more on the positive - enjoying what the world has to offer. ABOUT THE ROLE We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. This role will sit in 2nd Line, supporting the CRO in ensuring the identification, escalation, governance and remediation of all risk events across the business. The scope is broad - touching Operations, Finance, Product, Commercial, Credit Risk, Data and Technology. You will be a key coordination and control point: ensuring Risk Events & Incidents are understood, prioritised, analysed and remediated in a way that protects customers, supports commercial objectives and meets FCA expectations. This is a visible role with direct engagement with senior leadership, including presenting reporting and insights to the Executive Risk Committee. RESPONSIBILITIES Risk Event & Incident Lifecycle Management • Own the end-to-end lifecycle of risk events and incidents, ensuring timely logging, classification, investigation and closure, • Maintain a consistent approach to impact assessment and severity ratings, aligned to internal thresholds and regulatory expectations, • Ensure high-quality root cause analysis, including identification of control gaps, process failures and behavioural/cultural drivers, • Translate complex incidents into structured, evidence-based records that withstand audit and regulatory scrutiny Prioritisation, Coordination & Orchestration • Coordinate multi-disciplinary responses, involving product, tech, data, operations, credit, commercial, finance and compliance, • Prioritise effort and resource - particularly where teams may be supporting multiple concurrent events, • Apply judgement to recommend response pathways, escalation timing and closure criteria, • Drive momentum and accountability, pushing actions to completion without losing sight of business realities or operational pressure Governance, Reporting & Exec Visibility • Produce insightful reporting packs for CRO and leadership including trend analysis, thematic insights and forward-looking risk views, • Present analysis and findings at the Executive Risk Committee, facilitating honest discussion and transparent challenge, • Maintain strong audit trails, evidence bases and oversight records to support internal audit, external audit and FCA requests, • Escalate material or emerging risks early, with clear articulation of impacts, options and recommendations Insights, Themes & Continuous Improvement • Identify patterns across events - recurring control weaknesses, process points of failure, customer fairness issues, thematic themes, • Support development of KRIs, dashboards and MI to improve transparency and drive better decision making, • Recommend pragmatic improvements, balancing commercial needs, risk appetite, customer impact and delivery timelines, • Promote proactive risk awareness and preventative behaviours across the business Policy, Process & Framework Support • Help strengthen and embed the Risk Event and Incident framework, including taxonomy, thresholds and escalation paths, • Support integration of the framework into BAU, ensuring consistent understanding and adoption across teams, • Contribute to process improvements, workflow enhancements and system optimisation ABOUT YOU Experience & Knowledge • Strong working knowledge of operational risk frameworks, risk event processes and root cause analysis methodologies, • Proven track record managing end-to-end risk events simultaneously, maintaining control, pace and clarity in a fast-moving environment., • Experience coordinating risk/incident remediation activity across cross-functional teams, including prioritising effort and managing collisions in resource demand, • Experience preparing reporting and insights for executive committees - including confidence presenting to senior stakeholders, • Clear understanding of customer, commercial, regulatory and control impacts when assessing risk events and recommended actions, • Demonstrable experience working with credit card products, consumer lending and/or broader consumer finance, • Familiarity with technical or operational incidents (e.g. data errors, system outages, processing issues) and their business impacts, • Exposure to operational resilience concepts (impact tolerances, important business services, disruption pathways, service continuity etc.), • Comfortable using risk tooling or MI/analytics platforms to interrogate data, analyse trends and support decision-making. Skills & Mindset • Holistic thinker: sees connections across systems, processes, products, controls and customer journeys., • Commercial + risk balanced: pragmatic, solution-oriented and able to recommend proportionate remediation., • Highly organised: can track multiple workstreams and priorities simultaneously, • Influential communicator: able to challenge constructively and secure buy-in, • Data-comfortable: able to interrogate MI, spot patterns and draw conclusions, • Calm under pressure: able to lead, coordinate and communicate during live events Personal Qualities • Strong team player – collaborative and relationship-driven, • Pragmatic and outcome-oriented - focuses on what matters, • Curious and analytical - pushes beyond surface symptoms, • Professional and credible - trusted by senior stakeholders, • Proactive - takes ownership without waiting to be instructed What Success Looks Like • Risk Events & Incidents are managed consistently, confidently and quickly, • Actions close on time and lead to tangible improvements, • Leads and committees trust the data, insight and challenge, • Themes are surfaced early and remediated proactively, • Operational risk maturity increases across the business, • Customers and commercial outcomes are protected

ROLE OVERVIEW // We are seeking a commercially minded Director of Facilities and Operations (F&O) to offer strategic leadership and oversee the effective management of our Facilities and Operations Department. The F&O Department plays a pivotal role in ensuring the smooth running of our London and Brussels offices with a focus on Safety, Security, Business Continuity and Service Excellence. This position requires exceptional people management and organisational skills as well as extensive expertise in property and facilities management. The successful candidate will be responsible for managing all aspects of the F&O department and its budget whilst overseeing a wide range of services delivered by both the internal team and specialist contractors. Reporting directly to the Chief Operating Officer and collaborating closely with senior stakeholders across the partnership, this senior role has oversight and responsibility for a comprehensive portfolio of services. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. Collaboration & Stakeholder Engagement • Be a trusted partner to the COO and the partnership and collaborate closely with senior stakeholders across Business Services and the Legal Groups., • Communicate clearly and transparently in day-to-day interactions with stakeholders as well as during incidents and escalations. Compliance & Risk • Own the premises elements of the Business Continuity/Disaster Recovery Plan including ensuring resilience of critical systems, alternative workspace plans, 24/7 on‑call arrangements and crisis management protocols. Ensure those plans are thoroughly tested and robust and are created and delivered in partnership with all relevant functions and external providers., • Assure compliance with all relevant framework’s applicable in the UK and Belgium i.e. Health and Safety at Work, Fire Safety legislation, Building Safety Act, Equality Act, ESOS/SECR., • Provide oversight of our third‑party physical security provider to ensure we meet contractual obligations and firm standards. Maintain security policies for premises and act as a senior escalation point., • Be the responsible Person/Duty Holder as required by the partnership. Strategic & Financial Management • Develop and implement short- and long-term premises strategies and operating models that address our business needs, hybrid working, ESG goals, and statutory and regulatory requirements., • Own and lead on the relationship with our landlord(s) ensuring that we comply with our statutory lease obligations and mitigate any risk to our employees and clients., • Collaborate with the Procurement team to implement effective contract management practices, taking the lead on ensuring that we achieve value and service excellence through our strategic third-party partnerships., • Work closely with the Finance function and the Project Governance Group (and related functions) to scope OPEX projects ensuring that projects and initiatives are delivered on time and in line with the F&O budget., • Ensure that the F&O department use SLAs and KPIs to drive and monitor performance and to ensure we nurture a culture of continuous improvement ensuring ethical and safe contractor management and practices., • Deliver on our net zero commitments and lead premises‑related energy, carbon, water and waste programmes ensuring KPIs are being set and achieved. Team Leadership • Create and develop an F&O team who are high performing, empowered and feel accountable to deliver the departments guiding principles of Safety, Security, Business Continuity and Service Excellence., • Be a visible role model for the department and the wider firm, championing change and demonstrating our values whilst cultivating continuous improvement and collaboration across the department and the firm. Operational Oversight • Drive the smooth delivery of all aspects of the day-to-day operation to an exceptional standard., • Deliver a great client and workplace experience which is commensurate with the high standards of the firm., • Assure reliable operation of all MEP systems (HVAC, electrical, life safety, lifts), BMS, critical power and water hygiene, whilst also ensuring that we deliver high quality soft services., • Ensure that our critical environments remain a key focus area in partnership with our Technology team., • Lead MAC programmes and workplace change with minimal disruption to our employees and our clients. CANDIDATE PROFILE // Candidates for this position must have: • Senior leadership and technical experience in premises and facilities management ideally with international exposure., • Successful oversight of large operations, capital projects, and governance., • Solid knowledge of UK/EU/Belgian compliance regulations., • Strong financial acumen with a commercial mindset., • Effective stakeholder engagement and transparent communication., • Skilled in third-party vendor management., • Experience with CAFM/IWMS, BMS, asset/compliance systems, and data-driven reporting., • Crisis management specialist focused on operational resilience., • Expertise in programme and project management., • A commitment to inclusive leadership, accessibility, wellbeing, and ESG. Qualifications & Certifications • IWFM Level 5/6 (or equivalent)., • NEBOSH General Certificate (or higher) / IOSH., • Degree in Facilities/Engineering/Building Services (or equivalent)., • Desirable: MRICS, CIBSE, security/BCP credentials; language skills (French/Dutch) beneficial for Belgium. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Job Purpose The role will be responsible for the planning, delivery and oversight of capital works under the instruction of the CapEx Delivery Manager. Working with the CapEx Delivery Manger, the role will be responsible for the managing, reporting and tracking of Capital Projects and strategic oversight of the Project plans for a calendar year. The role will be for a broad range of capital spend including small works up to the larger scale, multimillion pound site improvement Projects. Main Accountabilities Process • To work with the facilities team and delivery the capital agenda for Greenwich. The role will be required to consider how activities can be completed to meet operational and strategic objectives such and energy saving targets and waste management. The role will be responsible for the oversite and management of Capital Project management and hierarchy of documentation and CDM regulations 2015 where required., • The role will be for a broad range of Capital spend including small works up to the larger scale, multimillion pound site improvement Projects, • The role will be the focus for Capital spend at Greenwich including production Projects. This will include Project reporting to assist the Capex Delivery Manager to present at the monthly review meetings with all stakeholders to track financial and delivery performance Key Responsibilities • Responsible for the tracking and management of Capital Projects. Help develop the monthly review progress meeting to assist the Capex Delivery Manager., • Monthly reporting and tracking of financial spend, invoicing and commitments on Projects, escalating where variations or changes lead to possible overspend. Capital plan circa £1-2 million per annum., • Management and coordination of consultants, specialists and contractors to deliver Capex program., • Delivery of accurate and effective Project progress reports that can be understood and accessible across the business., • Production of dashboards and strategic information to assist the Capex Delivery Manager with high level reporting to the organization on program and performance., • Production of Specification and Project documentation to facilitate the initiation of Projects and feasibilities to support business development and the capital agenda., • Delivery of directly managed small works/maintenance Projects on time/budget to a high-quality standard, • Ensuring a strong and robust communication strategy/plan is in place between the Site Services and manufacturing teams during the Project process/delivery and on a regular basis., • Effective communication with internal and external stakeholders, • Support of the broader Site Services team to manage holiday/sickness cover when required., • Regular review of facilities procedures and risk assessments to ensure they remain up to and in date., • Induction of contractors where required., • Reviewing RAMS/H&S documentation where required for visiting contractors., • Arranging contractors’ visits, • Supporting monthly/weekly reporting, • Communication with stakeholders/arranging access. Planning & Reporting • Advise the Capex Delivery Manager of any business risks or contractor performance matters that raise concern., • Provide a weekly Project update for the facilities team report., • Provide a monthly Project update for the business dashboard report and financial meetings to support the Capex Delivery Manager., • Plan and coordinate attendance of contractors with the business teams/ Manufacturing/ Production staff., • Ensure and report on contractors H&S performance., • Prepare Project documentation for auditing highlighting gaps and preparing action plans., • Organise meetings as required to deliver the capital plan and Project Delivery. Training • Site awareness training/induction will be provided along with any guidance required on company systems., • Training required to maintain professional qualifications will be provided along with opportunities for developmental training. QHSE • The Construction Project Manager will be fully responsible for ensuring all activities under their responsibility will be carried out in compliance with the prevailing HSE guidance and HSE management principles and protocols. Qualifications & Experience • Extensive experience in construction project delivery, • Competency in RIBA/ APM project lifecycle – qualification highly preferred., • Exposure to a broad range of industries including engineering, with an understanding of the engineering terminology., • Demonstrable experience of managing projects within a PMO interface, filling and record keeping process., • NEBOSH Construction, IOSH or equivalent level qualification in Health & Safety, • Detailed understanding of CDM 2015 regulations and small works HSE, • Strong stakeholder management of multi-decision makers, colleagues, peers and cross functional teams., • Experienced of MS Projects, Primavera preferred Company Benefits • 25 Days Holiday, plus Bank Holidays, • Pension, up to 11% match, • Private Medical, • Annual Bonus Incentive, 10%, • Hybrid Working - 4 days onsite, 1 day remote (after probation), • Free Parking onsite

About the job We are looking for exceptional Principal Consultants that bring strong delivery discipline and leadership, with complementary experience in operational efficiency or data platform transformation programmes. Please apply if you have experience in programme delivery, enterprise data/platform delivery, AI / automation and discovery-led change. The role – Principal Consultant - Financial Services London Area As part of the Transform Together Consulting team, you will lead complex, data-driven transformation programmes for organisations operating in highly regulated environments such as pensions, insurance, and financial services. The role is well suited to a delivery lead who is comfortable working at the intersection of operations, data, and technology, and who can bring structure and momentum to programmes where execution certainty is critical. You will work closely with client stakeholders across operations, IT, and senior leadership, helping them move from fragmented, manual processes to more standardised, scalable, and analytics-led operating models. The role requires hands-on leadership of multidisciplinary teams, managing dependencies across, while maintaining a clear focus on outcomes such as speed, quality, and capacity. About Transform Together and What We Do Transform Together Consulting empowers individuals and organisations to reach their fullest potential through a modern-day approach to digital transformation. With a team of experienced professionals, the company focuses on delivering value and return on investment to its customers. By emphasising speed and efficiency, Transform Together Consulting has built a reputation for helping clients achieve better outcomes in their digital transformation projects, specialising in data and AI. About You Essential Skills and Experience • Strong understanding of Agile and Waterfall delivery practices, with the ability to support effective collaboration between business and technology teams across discovery, build and implementation phases., • Excellent understanding of RAID management and cross-functional dependency management within complex, multi-workstream environments., • Proven capability to design, implement and coach Agile delivery practices, including establishing delivery ways of working from a standing start., • Strong grasp of the mechanisms and tools required for successful delivery (e.g. MS Project, Atlassian suite, Power BI or equivalent delivery and MI tooling)., • Excellent communication, facilitation and stakeholder management skills, with the confidence to operate across senior business, technology and operational audiences., • A naturally collaborative delivery style, able to build alignment and consensus across challenging or diverse stakeholder groups., • Strong commercial awareness, with experience operating in environments where business outcomes (ROI, capacity release, cost reduction) are as important as delivery milestones., • Ability to translate technical concepts into clear, actionable language for non-technical stakeholders., • A positive, pragmatic, can-do attitude, strong team ethos, and comfort working in an entrepreneurial, fast-moving environment., • A proactive approach to delivery, maintaining high quality standards while embracing innovative approaches to solve complex problems., • Experience delivering complex transformation programmes in regulated industries (e.g. financial services, pensions, insurance, asset management)., • Enthusiasm for, and strong understanding of, modern technology and data-led transformation, with the ability to apply that understanding to real client challenges. Desirable Skills and Experience Candidates may bring depth in one or more of the following areas: • Experience leading data-led platform or analytics programmes, including cloud-based architectures and enterprise data models., • Experience delivering AI, automation or workflow-led transformation, particularly within operational, underwriting, onboarding or case-management environments., • Experience leveraging AI tools to automate business processes and enhance operational efficiency., • Exposure to cloud-based data platforms (e.g. AWS, Azure, Snowflake, Databricks) and system integration approaches., • Exposure to cyber security assessments, controls or improvement programmes within regulated environments., • Professional certifications such as PMP, PRINCE2, or Agile qualifications (CSM, PSM, PSPO, SAFe). Benefits and Perks • Highly competitive salary that rewards high performers., • Shareholding in Transform Together., • Training opportunities and incentives, improving yourself through experience and knowledge is one of Transform Togethers top priorities., • Industry leading health and wellbeing plan., • Life Assurance (4 x annual salary)., • 25 days annual leave plus bank holidays., • Competitive pension scheme., • Hybrid working - we believe in work life balance., • An industry-leading referral scheme with no limits on the number of referrals., • Flexible holiday buy/sell option., • Mentoring scheme., • A variety of social events., • Multiple office locations to enable easy travel to office infrastructure across the UK.

We are seeking an experienced and motivated Registered Manager to lead a new children’s residential care home in North West London. This is an opportunity to take full operational responsibility for a home supporting young people with emotional and behavioural needs, ensuring high-quality care delivery in line with regulatory standards and best practice. The successful candidate will demonstrate strong leadership capability, sound knowledge of safeguarding frameworks, and a proven track record of achieving positive outcomes for children and young people. Key Responsibilities • Register with Ofsted as the Registered Manager and maintain full compliance with regulatory requirements., • Provide effective leadership, supervision, and performance management to the staff team., • Ensure the home operates in accordance with the Children’s Homes Regulations and Quality Standards., • Promote a therapeutic, child-centred culture that prioritises safeguarding and wellbeing., • Oversee care planning, risk assessments, and placement matching., • Manage budgets, resources, and occupancy levels effectively., • Develop and maintain strong partnerships with local authorities, families, and external professionals., • Lead inspections and implement continuous improvement strategies to achieve positive inspection outcomes. Essential Requirements • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), • Minimum 2 years’ experience in a management role within a children’s residential setting, • Strong working knowledge of safeguarding legislation and regulatory frameworks, • Experience managing Ofsted inspections, • Demonstrable leadership and staff development skills, • Full UK driving licence Desirable • Experience supporting young people with EBD (Emotional and Behavioural Difficulties), • Proven record of achieving “Good” or “Outstanding” inspection outcomes, • Therapeutic or trauma-informed practice training Personal Attributes • Resilient and emotionally intelligent, • Strong decision-making and problem-solving skills, • High level of professional integrity, • Ability to balance compliance, care quality, and commercial performance What We Offer • Competitive salary package, • Performance-related bonus, • Ongoing professional development, • Supportive senior leadership structure, • 28 days annual leave (inclusive of bank holidays), • Pension scheme Safeguarding Statement We are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and satisfactory references. If you are a dedicated leader passionate about improving the lives of vulnerable young people and ready to take the next step in your career, we would welcome your application

1 YEAR FIXED TERM CONTRACT - Complex Works project Surveyor Housing Association based in South London £59,000 Department: Property Services Reporting to: Maintenance Manager London: SE1 Hours: 37.5 hours per week Contract Type: 12 month FTC Salary: £59,000 per annum Role Purpose: Lead the end-to-end delivery of complex surveying and project activities across our housing portfolio—spanning reactive and major repairs, voids, adaptations, legal disrepair, damp & mould interventions, planned and cyclical programmes, and major insurance works. Ensure safe, compliant, and value-for-money outcomes while driving exceptional quality standards and a consistently high level of resident satisfaction. Champion a culture of continuous improvement and collaboration, actively building the expertise and capacity of the wider team to deliver sustainable, high-performing services. Work proactively to embed best practice, innovation, and efficiency in all aspects of service delivery, ensuring that every project contributes to positive resident experiences and long-term asset value. Key Responsibilities: Health, Safety & Compliance: Ensure compliance with CDM Regulations, Building Regulations, British Standards and HSE guidance; maintain accurate records. Emphasize proactive risk management and embed a culture of safety and quality across the team. Diagnostics, Scope & Specification: Undertake inspections, diagnose defects, and produce clear specifications and schedules of work. Ensure specifications reflect best practice and deliver value-for-money solutions. Reactive, Major Repairs, Voids & Disrepair: Lead delivery of reactive/major repairs and voids; manage legal disrepair cases. Prioritize resident satisfaction and timely resolution of issues with minimal disruption. Damp & Mould / Complex Interventions: Working in line with the business’s approach to retain compliancy with ‘Awaab’s law’, investigate, diagnose damp/moisture and ventilation issues; design remediation plans. Apply innovative approaches to improve long-term outcomes and resident wellbeing. Planned Investment & Cyclical Programmes: Specify, procure, supervise and administer planned/cyclical works and consultancy services. Drive continuous improvement and efficiency, ensuring programmes deliver high quality and cost- effectiveness. Insurance & Party Wall: Lead major insurance-related works and administer party wall matters. Inspections & Quality Assurance: Complete pre- and post-inspections; undertake stock condition and Decent Homes surveys. Use findings to coach and develop peer/team capability, raising standards consistently. Contractor & Consultant Management: Appoint and coordinate consultants and contractors; monitor performance against KPIs/SLAs. Foster collaborative relationships and mentor internal colleagues to strengthen delivery capacity. Financial & Data Controls: Track progress and budgets; validate quotes and valuations; ensure timely payments and data updates. Resident & Stakeholder Engagement: Act as primary contact for customers; provide updates and manage expectations empathetically. Champion a customer-first approach and share insights to build team expertise in managing complex cases empathetically. Governance & Policy: Deliver services in line with Wandle’s policies and maintain audit-ready records. Emergency Response & Rota: Participate in out-of-hours emergency rota when required. Continuous Improvement: Maintain awareness of technical developments and contribute to performance improvements. Actively contribute to team learning and development, embedding best practice and innovation. What you'll need: • Property maintenance & surveying: 5+ years in housing/building maintenance, inspections, defect diagnosis, contractor/consultant supervision. • Complex project delivery: Proven experience delivering complex building remediation and insurance works. • Contract & project management: Specifying works, procurement/tendering, contract administration, dispute resolution. • Regulatory framework: Strong understanding of CDM, H&S, Building Regulations, British Standards, contract law. • Customer focus & communication: Exceptional written/verbal communication; empathetic approach to sensitive cases. • Planning & records: Accurate record-keeping; time management; organized systems suitable for audit. • IT skills: Proficient with MS Word, Outlook & Excel; experience using MS Project., • Safeguarding & inclusion: Awareness of diversity and safeguarding principles in service delivery. Other Skills: • Good IT skills (intermediate Word, Outlook & Excel) and experience using MS Project Qualifications: • Minimum: HNC in construction/building (or equivalent), with evidence of continuing professional development. • Desirable: Degree or equivalent in Construction, Building Services Engineering, Project Management or related field. • Professional membership: RICS, CIOB, CIBSE, APM (desirable)., • H&S: SMSTS/NEBOSH (advantage). T&Cs • Essential car use (vehicle not provided); willingness to work flexibly, including occasional evening/out-of-hours. Benefits • 29 days annual leave plus public holidays., • Defined contribution pension with matched employer contributions (4%-6%)., • 75% salary income protection., • 4× salary life cover., • Staff wellbeing and savings perks.

University of the Arts London (UAL) is a global leader in creativity, innovation and transformative education. Formed of six renowned Colleges and four Institutes, UAL continues to shape the future of art, design, fashion, communication and performing arts, supported by a diverse and vibrant community of over 20,000 students from more than 130 countries. As UAL continues to invest significantly in its student experience, the University is now seeking to appoint an exceptional Associate Director: Accommodation, Catering and Retail to provide strategic and commercial leadership across three essential student‑facing service areas. Reporting to the Director of Estates and working as part of the Estates senior leadership team, the Associate Director will play a pivotal role in shaping and delivering high‑quality, commercially effective services that enhance the experience of students and staff across the University. A core element of the role is responsibility for UAL’s Accommodation Strategy, ensuring alignment with the University’s wider objectives, student demographics and market trends. You will ensure the delivery of safe, supportive and high‑quality residential environments with a strong focus on duty of care and student wellbeing. The role also includes full operational responsibility for UAL‑owned halls and the oversight of external accommodation partners, ensuring accountability, performance and a consistently high standard of experience across all sites. The Associate Director also leads UAL’s catering strategy, establishing an operating model informed by higher‑education trends and wider market insights. You will oversee both in‑house teams and contracted partners to deliver safe, healthy, appealing and value‑for‑money food and beverage services. Additionally, you will shape and implement the University’s retail strategy to support academic delivery and enhance the student experience, drawing on sales performance and customer feedback to drive improvements in service quality, satisfaction and profitability. We are seeking a proactive and collaborative leader with demonstrable experience across the commercial services portfolio, including catering, hospitality, retail and accommodation. The successful candidate will possess exceptional communication skills, remain calm under pressure, and have a proven track record of leading, motivating and developing teams. Strong decision‑making ability, sound judgement, effective problem‑solving skills, and a commitment to continuous improvement are essential. The role also requires high levels of commercial and financial acumen, with the ability to influence budgets, manage resources and drive contractor performance. This is an exciting opportunity to shape the future of a world‑renowned arts institution and play a key role in enhancing the lived experience of thousands of students across London. The candidate brochure can be viewed ___ To arrange a briefing discussion, please contact our retained advisor James Gregory () at MRG. Applications should consist of a CV and covering letter and should be submitted to . Closing date for applications is 22 March 2026. UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Royalties and Data Analyst | Music | £28,000 – £32,000 + benefits | London (hybrid) A Royalties and Data Analyst is required to join a highly respected, global music business. This is a newly created role offering broad exposure across royalty reporting, data operations, and partner-facing activity within the music industry. Reporting into a supportive and collaborative leadership team, this role sits within a fast-paced, data-driven function and will play a key part in ensuring the accuracy, integrity, and delivery of royalties and trends data across an extensive international portfolio. This is an excellent opportunity for someone who enjoys working with large datasets, has a strong eye for detail, and is passionate about music, data, and continuous improvement. You will be offered a salary of £28,000 – £32,000, alongside a strong benefits package, clear progression opportunities, flexible/hybrid working, and the chance to join a friendly, high-performing team that values collaboration and regular in-person connection. Key Responsibilities • Monitor incoming and outgoing royalty and trends reports to ensure accuracy and timely delivery, • Execute data quality checks, reconcile discrepancies, and investigate variances across large datasets, • Support the processing and analysis of royalty reports in collaboration with the wider reporting team, • Act as a key point of contact for member and internal queries, resolving issues professionally and efficiently, • Liaise with internal stakeholders and external clients to resolve data and reporting issues, • Maintain clear, accurate documentation of data processes and procedures, • Support data warehouse operations, including testing new features and system updates, • Identify opportunities to automate manual checks and streamline reconciliation processes, • Proactively contribute ideas to improve speed, accuracy, and data integrity across reporting workflows Key Requirements • Strong numerical and analytical skills with excellent attention to detail, • Advanced Excel skills; confidence working with large datasets, • Comfortable investigating discrepancies and solving complex data problems, • Highly organised with strong time management skills, • Collaborative, proactive, and solutions-focused mindset, • Strong communication skills with confidence working across teams, • Genuine interest in the music industry, • An understanding on music royalties, • SQL knowledge

We are recruiting a permanent Learning & Development Partner to join the People Team at the Royal Horticultural Society. This is an exciting opportunity for someone passionate about learning, inclusion and personal growth to help shape a culture where every colleague can thrive. As part of the Learning & Organisational Development team, you will play a central role in building behavioural, technical and leadership capability across the RHS, delivering high‑quality development opportunities to colleagues at all levels and across all seven RHS sites. In this varied role, you will design and deliver inclusive workshops, webinars and team development sessions, including the use of Strengthscope to support greater self‑awareness and team effectiveness. You will lead the coordination of our mandatory learning portfolio, ensuring all employees and volunteers complete essential topics such as safeguarding, bullying and harassment, diversity and inclusion and inclusive language. Working closely with the Diversity, Inclusion & Engagement Lead, you will create and facilitate development that embeds inclusive behaviours and supports our Behavioural Framework. You will build strong relationships with stakeholders across the organisation to understand development needs and design tailored solutions that strengthen professional skills and organisational effectiveness. You will also create engaging learning content on our LMS, Tool Shed, and support improvements in customer service capability through targeted development activities. Evaluating impact will be an important part of your work, gathering feedback and preparing clear reports that inform continuous improvement. To succeed in this role, you will bring strong facilitation skills, foundational knowledge of diversity and inclusion, excellent relationship‑building skills and the ability to manage a busy and varied workload independently. Experience using psychometrics, knowledge of HR processes, strong writing skills and charity‑sector experience would be an advantage but are not essential. If you are energised by supporting colleague development and championing inclusive learning across a diverse and inspiring organisation, we would love to hear from you. Offices are at RHS Wisley, Surrey or London – some travel to other RHS sites required

Junior Quality Assurance Engineer Company: Albany Beck Engagement: Permanent (Immediate Start) Location: London (Hybrid) Company: Albany Beck About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. Our collaborative approach places experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview We are looking for multiple open-minded and adaptable Junior QA Engineers to join our Testing Practice, with immediate deployment opportunities onsite with one of our largest Financial Services clients, based in London. These roles are ideal for someone who enjoys understanding how large-scale platforms work end-to-end, is naturally curious, and thrives in environments where continuous learning is essential. Previous experience with specific vendor platforms is not required. Instead, we are looking for strong problem-solving ability, systems thinking, and the capability to quickly absorb new concepts, technologies, and domain knowledge. Key Responsibilities • Design, execute, and maintain quality assurance activities across complex systems and integrations, • Work closely with developers, business analysts, and stakeholders to understand system behaviour, requirements, and impacts, • Identify, investigate, and clearly articulate defects, risks, and quality concerns, • Contribute to the continuous improvement of QA processes, tooling, and ways of working, • Build a strong understanding of the end-to-end system landscape, ensuring changes are assessed holistically, • Support testing across multiple layers, including system, integration, and data flows, • Continuously learn new tools, technologies, and domain knowledge relevant to the platform Key Skills and Experience • Open-minded and adaptable, comfortable working in evolving and complex environments, • Strong systems-thinking mindset, with the ability to understand how components interact, • Natural problem solver with strong analytical skills and attention to detail, • Genuine desire to learn and develop new technical and domain skills, • Ability to balance big-picture thinking with detailed validation, • Strong communication skills with the confidence to ask questions and challenge assumptions, • Able to absorb information quickly and apply it effectively Desirable Experience • Quality Assurance experience within complex or enterprise-scale systems, • Exposure to Financial Services, trading platforms, or regulated environments, • Experience with automation testing, data validation, or integration testing, • Familiarity with Agile or iterative delivery models

The ___ is a dynamic, forward-thinking organisation focused on pioneering innovative research and supporting patients with citrin deficiency. We fund research projects to better understand the condition and develop new therapies. We also provide support to citrin deficiency patients and their families globally. By collaborating with leading institutions, clinicians, and researchers worldwide, we aim to drive impactful change through our research efforts, clinical programs, patient engagement, and advocacy efforts. As we continue to grow, we are seeking a highly skilled and motivated Patient Engagement and Project Lead to play a key role in managing and driving forward our various initiatives. You will be able to find out more about us on our website here: ___ Role Summary The Patient Engagement and Project Lead is a senior role within the Foundation and oversees the strategic development and delivery of patient engagement and project activities. The postholder will help guide organisational priorities and ensure that patient needs, research evidence, and clinical insight drive the Foundation’s mission. The postholder will lead major patient-facing initiatives. They will develop and manage patient registries, coordinate patient involvement in clinical studies and collaborative research programmes and produce high-quality research outputs suitable for publication. The postholder plays a key role in strengthening relationships with the clinical community, raising awareness of citrin deficiency, and building impactful collaborations with other patient advocacy groups. This position requires excellent communication skills, strong project leadership, advanced research capability, and the ability to work confidently with clinicians, academics, patient groups, and other team members. Key Responsibilities 1. Patient engagement and support • Set the strategic direction for patient engagement across the Foundation’s programs with other members of the Senior Management Team., • Lead the design, delivery, and evaluation of patient engagement initiatives., • Ensure patient experience and lived expertise inform program development and organisational priorities., • Expand the Foundation’s global patient community and deepen engagement., • Develop accessible, high-quality patient information, communication channels, and support structures., • Serve as a senior escalation point for complex or sensitive patient needs., • Ensure compassionate, timely, and accurate communication with patients and families., • Develop initiatives that empower patients, improve health literacy, and enhance their participation in research and community programmes., • Gather patient insights systematically to inform program improvements and clinical priorities. 2. Citrin Deficiency Research • Lead patient recruitment, coordination and operational delivery of the Foundation’s clinical research initiatives., • Lead coordination on multi-centre or multi-national research collaborations., • Maintain strong and effective relationships with patients, clinicians, investigators, and specialist centres., • Ensure compliance with research governance, ethical standards, and best practices., • Lead the strategic design and development of patient registries., • Establish data collection, quality assurance, and secure data management systems that are compliant with ethical and international standards., • Strategic data analyses to identify trends, unmet needs, and research opportunities., • Data-driven insights to guide program strategy, clinical awareness initiatives, and research outputs., • Conduct research using quantitative, qualitative, or mixed-method approaches., • Lead data analysis, interpretation, and synthesis for scientific and programmatic use., • Produce high-quality research outputs, contributing to peer-reviewed publications, reports, and abstracts. 3. Strategic External Engagements • Build and maintain relationships with clinicians, dietitians, and healthcare professionals., • Develop and deliver educational materials, presentations, and outreach activities aimed at improving clinical awareness of citrin deficiency., • Support efforts to improve diagnosis and management by engaging relevant clinical networks., • Build partnerships with other patient advocacy organisations, relevant charities, and community groups for rare diseases., • Develop joint projects, events, and campaigns that enhance awareness, support, and impact., • Represent the Foundation in collaborative initiatives and shared advocacy efforts. 4. Management and Leadership • Lead multiple concurrent programs from planning through evaluation., • Develop project plans, risk assessments, monitoring frameworks, and performance indicators., • Coordinate communication and collaboration across internal teams and external partners., • Ensure high-quality delivery and continuous improvement across all programme areas., • Provide supervision and guidance for other team members, supporting their professional development and building capacity within the team., • Set clear expectations and ensure consistent delivery across patient engagement and research activities., • Work closely with the President and SMT colleagues to align program areas with organisational strategy., • Provide evidence-based recommendations for organisational planning and decision-making. Skills & Experience Required Essential • Master’s degree or higher in a life science, health, public health, epidemiology, or related field., • At least 7–10 years of experience in patient engagement, clinical research, health research, or related program leadership., • Demonstrated experience working with patient communities and understanding their needs., • Proven ability to plan and deliver clinical research projects or collaborative studies., • Experience analysing data and producing scientific outputs., • Strong project leadership and organisational skills, ability to manage multiple programs., • Excellent communication and interpersonal skills. Comfortable working across diverse cultures, with patients, clinicians, researchers, and senior management., • Experience supervising and mentoring junior team members. Desirable • Experience in rare diseases, metabolic conditions, or patient advocacy., • Experience designing or managing patient registries or large-scale datasets., • Training in qualitative and/or quantitative research methods., • Established track record of peer-reviewed publications or conference presentations., • Experience working in a charity, foundation, or multi-stakeholder environment. Personal Attributes • Patient-centred, empathetic, and committed to improving outcomes., • Strategic thinker with strong problem-solving ability., • Confident engaging with patients, clinical, scientific, and other stakeholders., • Collaborative and diplomatic, with excellent relationship-building skills., • Highly organised, adaptable, and able to manage competing priorities., • Professional, discreet, and able to represent the Foundation with credibility.

Criterion Capital is seeking an experienced MEP CAD / Revit Co-ordinator to support the design and delivery of high-quality commercial to hotel/residential developments across London and the South East. As an integrated property investment, development and asset management business, Criterion Capital delivers complex schemes with a strong emphasis on technical excellence, build quality and long-term value. Role Overview The MEP CAD / Revit Co-ordinator will play a key role in the coordination and production of MEP design information across multiple residential projects. Working closely with Criterion Capital’s in-house technical, engineering and project delivery teams, as well as external consultants and contractors, you will ensure that all MEP models and drawings are accurate, fully coordinated and aligned with project and construction requirements. Key Responsibilities • Produce and coordinate detailed MEP drawings and 3D models using Revit and AutoCAD, • Manage and maintain MEP model information throughout the design and construction lifecycle, • Coordinate with mechanical and electrical engineers, BIM teams, and project delivery teams, • Ensure all drawings comply with company standards, BIM protocols, and industry best practice, • Support clash detection processes and coordination workshops, • Assist with drawing registers, document control, and issue tracking, • Support continuous improvement of CAD/BIM standards across the business Requirements • Proven experience as an MEP CAD / Revit Co-ordinator within residential building services, • Strong proficiency in Revit and AutoCAD, • Good technical understanding of mechanical and electrical building services systems, • High level of accuracy, coordination skills, and attention to detail, • Ability to work autonomously while collaborating effectively within multidisciplinary teams

We are an employee owned PropTech company that has unparalleled experience in the field of property management solutions. Based in Clerkenwell in central London, we supply and support around 300 organisations with our well-known TRAMPS, BlueBox, 06ix and Estateman products. With a compliment of 60 staff, we're one of the leading innovators in our sector. Our products contain sophisticated tools to automate processes, analyse information, and integrate more effectively with other best-of-breed applications. In recent years the development of the web-based Mojo brand and web apps that work seamlessly with our existing products, has seen growth of the company and this is expected to increase further over the coming years. Role Overview The Trace Solutions Helpdesk acts as our clients' primary point of contact with the business. As a Helpdesk Support Analyst, you will be expected to provide product support, and promote our other services, such as training. Crucially, you will play a vital role in portraying the company's image and capabilities to our industry. Objectives Currently identified key objectives are: • Provide quality support for TRAMPS, BlueBox, o6ix, mojo, and related third party products, • Continually strive to improve customer relations, customer satisfaction, and focus on customer needs, • Keep up to date with product development in order to provide an excellent level of customer support Responsibilities • Provide clients with TRAMPS, BlueBox, o6ix, and mojo application support, • Accurately record incoming telephone calls or emails as Helpdesk calls and take appropriate action, • Conform to established standards, procedures, controls and the implementation of continuous quality improvement, • Ensure the protection of the company interests through the appropriate use of formal communication with clients and suppliers, • Complete other appropriate ad-hoc duties assigned by the Helpdesk Manager Skills Business • An acceptable level of Property management and accounting knowledge to be credible with any member of staff or customer with regards to relevant business issues, • Knowledge of how TRAMPS, BlueBox, 06ix and mojo are applied at customer sites, • Anticipate and understand customer needs, • Able to display analytical and problem-solving skills to deal with client requests and respond appropriately Task Management Skills • Awareness of all relevant issues and their priorities., • Good planning, scheduling, monitoring and reporting skills., • Rational and logical decision-making ability., • Awareness of need to continuously improve quality and ensure that all aspects of work are completed to a high standard. Technical • An acceptable level of technical knowledge to be credible with any member of staff or customer about relevant technical issues, • Proficiency in Microsoft Office Suite, • Basic understanding of Microsoft SQL Server would be beneficial Personal • Meets all situations calmly and professionally, • Good oral and written communication., • Helpful, understanding and supportive of colleagues and customers., • Able to work well within a team, • Displays effort and application in achieving results, with a high level of initiative and productivity., • Ability to work under pressure, prioritise and meet agreed deadlines, • Confident and creates a good impression

Recruiting Solutions Operations Lead - FTC - 9months Our client is a purpose-driven organisation dedicated to connecting students and early-career talent with meaningful employment opportunities. Through innovative technology, strategic partnerships, and data-driven insight, we support employers, universities, and education providers in attracting and engaging emerging talent. Their mission goes beyond filling roles — they aim to equip young people with the tools, confidence, and opportunities they need to succeed in the world of work. The Opportunity They are seeking a Recruitment Operations Lead to oversee operational performance across our recruitment solutions and talent technology platform. This role sits within the leadership structure of the RPO function and plays a key part in ensuring consistent, high-quality delivery for clients and candidates alike. You will combine strategic oversight with hands-on operational management, ensuring resources are deployed effectively, processes run smoothly, and service standards remain high. Key Responsibilities Resource Planning & Operational Efficiency • Ensure appropriate allocation of associates and flexible resources across client projects, • Monitor capacity and adjust deployment to balance utilisation, wellbeing, and service delivery, • Partner with delivery teams to forecast demand and proactively plan for peak periods, • Coordinate with HR, Finance, and IT to ensure timely onboarding, contracts, and system access, • Use resource tracking tools and data insights to inform planning decisions Supplier & Budget Management • Oversee procurement of third-party attraction and advertising channels, • Ensure purchasing remains cost-effective and within agreed budgets, • Maintain accurate purchase order processes and tracking Billing & Commercial Accuracy • Ensure client invoicing is raised accurately and promptly, • Reconcile delivery activity against contracted services and third-party spend Team Leadership & Development • Provide guidance and coaching to operational and client-facing teams, • Support performance against KPIs and service standards, • Foster a collaborative, accountable, and high-performing team culture Client Experience & Platform Delivery • Oversee first-line support for the candidate management platform, • Ensure issues are resolved quickly and communication is proactive, • Support successful platform implementations in partnership with technical teams, • Maintain strong, trusted relationships with clients About You They are looking for an experienced operations leader with a background in recruitment, RPO, or HR technology environments. You will demonstrate: • A track record of driving operational performance and process improvement, • Strong relationship management skills and commercial awareness, • Confidence in leading teams and developing talent, • Excellent written and verbal communication skills, • A proactive, solution-oriented mindset, • Strong organisational skills and the ability to manage multiple priorities, • Adaptability and confidence working with systems and data Experience within early careers recruitment or campus hiring environments is highly advantageous. Role Details • 9-month fixed-term contract, • Full-time (37.5 hours per week, Monday to Friday), • Standard probationary period applies, • Pre-employment screening conducted in line with company policy Please click apply now to find out more!

Lead Data Analyst London, Hybrid (3 days per week) £80,000 to £90,000 This is a standout opportunity to lead analytics for one of the most dynamic digital content environments in the UK. You will shape how data informs decisions across podcasts, video, social platforms, and a flagship consumer app, while growing and developing a high‑performing team. If you want hands‑on analytics, genuine leadership responsibility, and real strategic influence, this role offers all three. The Company They are a major player in the UK’s digital media and entertainment landscape, operating across audio, video, social, and emerging digital products. Their data function is well‑established, with modern tooling, cross‑functional squads, and a strong focus on innovation. As the business continues to expand its digital footprint, analytics sits at the heart of product, content, and audience strategy. You will join a culture that values collaboration, curiosity, and continuous improvement. The Role You will lead analytics within a domain focused on consumer behaviour, content performance, and digital product experience. Your work will span team leadership, hands‑on analytics, and shaping the future direction of data within this space. Key responsibilities include: • Managing and developing a small analytics team, providing coaching, feedback, and long‑term growth support., • Leading the analytics roadmap for your squad, prioritising workloads and identifying new opportunities for impact., • Building and maintaining reporting products to support decision‑making across digital content and platform teams., • Conducting deep‑dive analysis into behaviour, trends, and performance across podcast, video, app, and social data., • Working closely with Data Engineers, Data Scientists, Product Managers, and content stakeholders., • Ensuring data quality through structured testing and analytical rigour., • Supporting strategic projects related to digital content expansion, new brand launches, and consumer engagement. Your Skills and Experience You will succeed in this role if you bring: • Strong commercial experience in SQL and data visualisation tools., • Confident hands‑on analytical capability, including experience exploring and shaping large datasets., • Experience mentoring or managing analysts, with a coaching‑led approach to development., • The ability to balance strategic thinking with hands‑on delivery., • Experience working with digital products, content platforms, or media environments., • Clear communication skills and the ability to translate insights for technical and non‑technical stakeholders., • An appreciation for effective dashboard and product design, ideally with some awareness of UX and UI best practice., • Experience with Python for analysis or modelling is beneficial. What They Offer • £80,000 to £90,000 base salary., • Hybrid working (three days per week in London)., • The chance to lead a growing analytics function in a digital‑first environment., • Exposure to cutting‑edge projects across podcasts, video, social, and app‑based products., • Strong opportunities for progression as the digital business continues to scale. How to Apply If this sounds like the right next step for you, please apply with your CV for immediate consideration.

Operational Risk Lead – 6 Month Contract, Corporate Bank Location: London, Onsite An established international corporate bank with a strong global footprint is seeking an experienced Operational Risk Lead to join the London risk team on an initial 6 month contract (with possible further 6 month extension) You must have 3+ Years of Operational Risk experience within corporate or wholesale banking. You must have proven experience in implementing RCSAs, KRIs, risk event processes and scenario analysis. You must be immediately available to start the contract or on a short notice period. Key Responsibilities • Lead and enhance the Bank’s Operational Risk Framework, ensuring ongoing regulatory compliance, • Drive and embed the Risk & Control Self-Assessment (RCSA) programme across all departments, • Review and challenge risk assessments, ensuring completeness and quality, • Develop, refine and oversee the Key Risk Indicator (KRI) framework and reporting, • Analyse operational risk events, track remediation actions, and produce meaningful MI for senior management and committees, • Deliver operational risk training across the Branch, • Facilitate scenario analysis workshops and support stress/scenario testing exercises, • Prepare reporting for senior committees, including Risk Committee and executive forums, • Support continuous improvement of methodologies for measuring operational risk exposure, • Liaise with Group functions and contribute to regulatory engagement where required, • Provide cross-team support within the Risk function when necessary Requirements: • Immediately available to start employment or on a short notice period., • Extensive experience in operational risk management within corporate, wholesale banking., • Strong knowledge of UK operational risk regulatory requirements, • Degree educated (finance, accounting, economics or other numerate discipline) and/or relevant professional qualification, • Proven experience implementing RCSAs, KRIs, risk event processes and scenario analysis, • Confident communicator with the ability to influence senior stakeholders and provide constructive challenge, • Experience working with wholesale banking products and operational processes

Technical Services Manager – Hard Services (HVAP Qualified) Central London • 💼 FM Service Provider • 💷 Up to £70,000 + Benefits Are you a driven and technically astute Facilities Management professional with a strong background in delivering exceptional hard services within critical environments? Do you hold HVAP qualification and thrive in dynamic, mission-critical settings? If so, we want to hear from you! About the Client They are a leading FM service provider with a strong focus on technical excellence, innovation, and customer satisfaction across complex estates in Central London. Their portfolio includes high-profile commercial and mission-critical environments where reliability, safety, and compliance are non-negotiable. The Role – Technical Services Manager As the Technical Services Manager, you will be responsible for leading the delivery of all hard services across critical facilities. You will manage performance, compliance, and continuous improvement of technical operations while building strong client relationships. Key Responsibilities • Lead, coach, and develop a multi-disciplinary technical team to deliver best-in-class hard services (HVAC, electrical, plumbing, fire, vertical transport, etc.), • Ensure compliance with all statutory, legislative, and client-specific requirements, • Oversee service delivery within critical environments (data centres, healthcare, labs, secure estates etc.), • Conduct regular performance reviews, risk assessments, and asset lifecycle planning, • Work collaboratively with stakeholders to drive operational excellence and cost efficiency, • Act as the technical escalation point for complex service issues and emergency responses About You – Must Have: ✔ Proven FM hard services management experience within a Service Provider environment ✔ HVAP qualification (High Voltage Authorised Person) – essential ✔ Experience supporting critical environments with high regulatory and performance expectations ✔ Strong leadership, communication, and stakeholder management skills ✔ Organised, proactive with a focus on quality, safety, and compliance ✔ Technical integrity with analytical and problem-solving capability What We Offer: ✨ Competitive salary up to £70,000 ✨ Performance bonus and benefits package ✨ Professional training and development support ✨ Exciting, varied portfolio of premium London client sites ✨ A culture focused on quality, innovation, and team growth

We’re working with a very highly quality investment firm looking to appoint an Operations Manager as part of its continued growth. This is a newly created role with a broad remit, offering the chance to shape and define the position. As the first person in this role, you would have significant autonomy, real scope to make an impact and the opportunity for international travel. This is a senior, hands on leadership role covering offices, people and infrastructure. Key Responsibilities Operational Leadership • Oversee multiple offices and Office Managers, • Lead vendor negotiations and contract management, • Line manage the Operations team and EAs across multiple locations, • Set objectives, conduct performance reviews, and drive development, • Lead new office openings, relocations and refurbishments, • Drive operational improvement projects, • Oversee onboarding, policies and employee handbook, • Manage performance review processes and HR matters, • Ensure local regulatory compliance (H&S, building, data, etc.) Ideal Candidate • Senior multi-office operational experience within the Buy-Side, Private Equity or similar industry, • Strong budget, vendor and stakeholder management, • Experience across HR operations and compliance, • Experience with people management If you're excited about building scalable, best-in-class operations for an innovative firm, we’d love to hear from you.

• Suitable salary for an FM Asset Manager plus Healthcare policy, • Mon to Fri, • Site based at Broadgate Monday to Friday Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to recruit an M&E Asset Manager to join our major corporate account in the City of London, a short walk from Liverpool Street Station, the site is large, complex and classed as a critical to the client's operation. Here, working with the Account team and end client you will be the contract's Asset Manager, playing a key part in the development of an ISO 55,001 Asset Management strategy covering a full suite of Mechanical and Electrical Assets. This is a fantastic role for a developing Asset Manager looking to drive strategy for a major employer in the built environment space. Actions will include: • Maintain ISO 55001 certification by ensuring full alignment of the AMS and SAMP to the latest 2024 standard, including documented information control, planning of change, and performance evaluation., • Lead governance reviews under the Asset Management Framework, providing evidence of conformity, effectiveness, and continual improvement to client and stakeholders., • Manage the AMS documentation suite, including the SAMP, AMPs, asset lifecycle strategies, risk registers, processes and procedures, ensuring accuracy, traceability, and version control in accordance with ISO 55001., • Drive operational integration of asset management practices within Tririga and field tools, ensuring data quality supports decision-making and audit readiness., • Coordinate internal and external audits, ensuring corrective and preventive actions are closed within governance timelines and that audit findings strengthen compliance maturity., • Support lifecycle investment planning, providing condition-based insights and recommendations that balance reliability, cost, and risk for UBS’s critical environment., • Act as the subject matter expert for asset management and critical environment standards, ensuring consistent implementation of the asset management system processes across operational teams., • Promote continuous improvement by analysing asset performance data, identifying efficiency opportunities, and feeding lessons learned into the AMS review cycle., • Provide training and awareness to engineers, managers, and client representatives on ISO 55001 principles, AMS governance, and their roles in maintaining certification., • Collaborate with senior stakeholders to ensure the AMS supports client strategic objectives, sustainability targets, and capital investment decision-making We need from you: • Some level of M&E Asset Management experience of the 55,001 standard

General Manager – Mixed-Use Estate London We are seeing an experienced estate, portfolio or campus leader with a proven track record operating at senior level within complex, mixed-use or multi-asset environments. The estate operates under a long-term ownership model and requires integrated operational leadership across multiple uses, stakeholders and service partners. The role sits within a mature, high-profile environment where quality, resilience and consistency of performance are critical to protecting long-term value. This appointment is comparable to senior leadership roles found across large estates, campuses and mixed-use portfolios, where operational excellence, stakeholder management and commercial awareness must be balanced at scale. The Role The General Manager will hold overall responsibility for the day-to-day operation, leadership and performance of the estate. This is a senior leadership position, responsible for setting operational direction and acting as the principal point of accountability across the estate. Working closely with ownership, asset management and strategic partners, the role focuses on ensuring a safe, compliant and high-performing environment while supporting long-term commercial and investment objectives. The position requires strong operational judgement, technical credibility and the ability to lead confidently within a complex, multi-stakeholder context. Key Responsibilities • Provide senior operational leadership across the estate, ensuring a safe, compliant, resilient and consistently high-quality environment., • Act as the primary senior interface with occupiers, partners, local authorities and external stakeholders., • Lead and oversee managing agents and service partners, holding them accountable for performance against agreed standards and KPIs., • Translate ownership and asset management objectives into effective operational delivery., • Ensure estate operations support long-term value, quality of environment and occupier satisfaction., • Build, lead and develop a high-performing estate leadership team, embedding clear accountability and professional standards., • Lead operational coordination and communication during periods of change, development or estate transition., • Champion sustainability, responsible estate management and continuous improvement initiatives aligned with long-term strategy. About You You will bring: • Strong technical and operational expertise across estate management, facilities, compliance and risk., • A confident, credible leadership style with the ability to operate effectively at senior stakeholder level., • A commercial and strategic mindset, aligned to long-term ownership and value creation., • Experience leading large, multi-disciplinary teams and complex service partner models., • The ability to balance operational discipline with collaboration and long-term thinking. This is a rare opportunity to step into a senior estate leadership role offering scale, influence and long-term impact within a complex London environment. For further information or to apply, please contact the team at The Management Recruitment Group (MRG).

About CRISIL GR&A: CRISIL Global Research & Analytics (GR&A) is the largest and top-ranked provider of high end research and analytics services to the world's leading commercial and investment banks, insurance companies, corporations, consulting firms, private equity firms and asset management firms. CRISIL GR&A operates from centres in Argentina, China, India and Poland, providing support across several time zones and in multiple languages to global organizations. It has deep expertise in the areas of equity and fixed income research (covering global economies, 150 global sectors and over 3000 global companies), credit analysis, exotic derivatives valuation, structured finance, risk modelling and management, actuarial analysis and business intelligence. Job Duties- We are looking for a talented and experienced Scrum Master for one of our global Investment Banking Clients. The job duties includes but not limited to • Facilitate and coordinate Agile Scrum processes within the strategic program of implementing key infrastructure for Global Markets Front Office & Risk., • Management of the delivery, resource allocation and improvement of complex technical project capabilities across the bank using Agile/Scrum methodologies for planning, stand-ups, demos, retrospectives and the execution of sprints., • Collaboration with customers and business teams to manage and implement customer trails to support the proposal of technically feasible solutions, and effort and timeline expectations., • Collaboration with software engineers, quality teams, product managers and other engineering teams to deliver high-quality products and features through the software project lifecycle aligned to the banks objectives, regulation and security policies., • Management of change requests and communication with stakeholders throughout the project lifecycle., • Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improving deliver outcomes and to foster a culture of continuous learning, technical excellence and growth. Skills Required- • 10+ years of experience with extensive knowledge of Agile frameworks and principles, • Experience with Global Markets front office & risk infrastructure projects is highly desirable, • Demonstrated ability to communicate clearly and manage stakeholder relationships, • Proficiency in mentoring team members and guiding them in Agile principles, • Demonstrate leadership, strong problem solving, analytical and interpersonal skills, • Excellent Communication & documentation skills to coordinate with business and technology stakeholders

Salary Range £55,000 - £65,000 Principal Designer – Building Regulations London (Hybrid) Construction Consultancy | Residential & Higher Risk Buildings Carriera is partnering with a well-respected construction consultancy that is growing its Principal Designer (Building Regulations) offering. We are seeking an experienced professional to deliver Principal Designer services in line with the Building Safety Act 2022 (BSA) across a varied portfolio of residential projects, including Higher Risk Buildings (HRBs). This is an excellent opportunity to join a consultancy with a strong reputation for quality, compliance, and client service, as Principal Designer (Building Regulations), you will work with Housing Associations, Local Authorities, and private sector clients, delivering Principal Designer services across the design and pre-construction stages. Key responsibilities include: • Delivering Principal Designer (Building Regulations) duties in accordance with the Building Safety Act 2022, • Ensuring design teams are competent and appropriately resourced to discharge their duties, • Reviewing and monitoring design work to ensure compliance with Building Regulations and Building Safety requirements, • Reviewing Building Safety Cases and supporting project compliance strategies, • Attending design team and client meetings in line with agreed scopes of service, • Reviewing existing designs, specifications, and technical documentation for regulatory compliance, • Managing and monitoring design changes through agreed Change Management procedures, • Obtaining written confirmation from designers and consultants confirming compliance with Building Regulations, • Preparing and submitting signed competence declaration. Project Experience • Residential developments across public and private sectors, • Mixed-use schemes and regeneration projects, • Fire remediation and building safety improvement works, • High-rise and complex residential buildings You will ideally demonstrate: • Experience in a Principal Designer, Design Management, or Architectural position, • Strong leadership skills, with the ability to coordinate and influence multi-disciplinary design teams, • Proactive approach with excellent time management and organisational skills, • Confident, professional client-facing skills and the ability to build trusted relationships, • Sound knowledge of CDM Regulations and Building Regulations, • Experience implementing health and safety procedures and monitoring design compliance, • Site experience within the construction or built environment sector Desirable: • Professional qualification in architecture, building surveying, building services, or similar, • Membership of or working towards IMaPS, GradIOSH, or higher, • NEBOSH Construction or Occupational Health & Safety Certificate, • Working towards or registered with the RIBA Principal Designer Register or an equivalent body (CIAT, APS, etc.) Package & Benefits • Competitive salary, • Discretionary bonus, • Pension contributions, • Private medical insurance, • 28 days annual leave including Bank Holidays, • Additional Christmas closure days (subject to management discretion), • Birthday leave Apply To apply or for further information, please apply directly with your CV. All applications will be treated in strict confidence.