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Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

Are you an experienced Electronic Security Systems Engineer with a proactive, can-do attitude and a genuine passion for security technology? If you’re looking for a role that offers variety, responsibility, and the opportunity to deliver outstanding service, we’d love to hear from you. About the Role As an Electronic Security Systems Engineer , you’ll play a key role in installing, maintaining, and supporting a wide range of electronic security solutions. You’ll be the face of Ward Security on site, working closely with clients, colleagues, and stakeholders to deliver service excellence while ensuring compliance with industry standards. This is a hands on, varied role offering genuine opportunities to develop new skills, including locksmith works and advanced security technologies. Key Responsibilities • Installing, configuring, and commissioning:, • CCTV systems, • Intruder and Fire Alarms, • Access Control systems, • Automatic gates, barriers, and doors, • Carrying out preventative maintenance visits, • Diagnosing faults and responding to breakdowns efficiently, • Providing on-site and remote technical support, • Completing electronic job reports, installation records, and documentation, • Ensuring all work meets British Standards and regulatory requirements, • Delivering exceptional customer service at every touchpoint, • Identifying opportunities to enhance and grow client accounts You’ll be expected to uphold the highest standards of health, safety, and environmental responsibility, following company policies and the Health & Safety at Work Act 1974. A safe, tidy, and compliant working environment is essential. Where You’ll Work You’ll operate across a variety of settings including: • Commercial offices, • Retail and public spaces About You You’re friendly, professional, and self-motivated, with a genuine desire to learn and grow. You thrive both independently and as part of a team, stay calm under pressure, and take pride in delivering high-quality work. Essential Skills & Experience • Proven experience installing and maintaining CCTV, Access Control, Intruder and Fire Alarm systems, • Hands-on knowledge of systems such as Hikvision, Paxton, Texecom, Orisec, Pyronix, and Honeywell, • Strong fault-finding and problem-solving skills, • Excellent customer service and communication skills, • Good spoken and written English, • Strong time management and administration skills, • Flexible approach to working hours, • Experience with automatic gates, barriers, or doors, • Knowledge of networked security systems, • Understanding of British Standards, Quality Management, and Health & Safety, • Strong Microsoft Office skills Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Salary: £39,993 per annum The Role As an effective Duty Manager, you will lead by example, inspiring your team to deliver exceptional customer service, whilst providing a safe and secure environment. The Duty Manager is responsible for the management of all station activities including the Gate line, ticket office, platform and cleaning. You will ensure the services provided by the station team meets standards through real time management as well as effectively assessing and coaching performance. • Lead and support stations staff to create a customer focused highly motivated team who are committed to exceeding customer expectations in the delivery of a safe and high-quality service., • Provide assessment and coaching to staff at the station so that their performance is optimal., • Ensure facility and security checks are carried out, including Fire Precautions and Evacuation checks., • Track train running via TRUST and other systems. Essential • Practical approach to managing people and processes in a demanding environment, • Strong people‑management skills with sound judgement and a drive for high service standards, • Ability to develop safety, operational competence, assessing and coaching skills, • Willingness to gain IOSH, assessor, coaching qualifications and work towards ILM Level 2 Welsh Language Skills While not essential for this role, Welsh language skills would make a great addition to your application. TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses. Equal Opportunities We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels." Who we are Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling. Next steps See attached Job Description for further details and how to apply. If you want to find out more about what we're doing in Wales, see our ___. We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful. This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Trainee Network & Security Engineer – No Experience Needed Looking for a career change? Maybe you’re already working but want a more technical role with better long-term prospects. Or you could be between jobs and ready for a fresh start in tech. The ITOL Recruit Network & Security Engineer Job Programme is designed to help you move into a high-demand network engineering role, even if you have no prior experience. Train online at your own pace and land your network engineering role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £28,000-£50,000. Why Network Engineering Every business relies on secure, reliable networks to operate. From corporate offices to cloud-based environments, network engineers are essential to keeping systems connected, secure, and running efficiently. This demand translates into strong salaries and long-term job security across industries worldwide. How It Works Step 1: CompTIA A+ Start with the fundamentals of IT systems, hardware, operating systems, and troubleshooting. This stage builds the core technical knowledge required to work in IT environments. Step 2: CompTIA Network+

Job Title: OT Field Engineer Salary - Circa £46,000 salary dependant on skills and experience + Company Vehicle (All PPE, Tools, and fuel card provided) Location - Field Based covering Norfolk (primarily Norwich); Ideally based around the Norwich area Permanent - Full time role 37 Hours with flexibility for part-time • Overtime + Standby Rota Operational Technology (OT) refers to the set of digital assets which are at the very heart of Anglian Waters industrial operations. Operational technology systems are deployed throughout our geographical region to enable remote monitoring and control of water collection, treatment and distribution processes. What will you be doing? As an OT Field Engineer, your primary focus will be the maintenance, repair, and commissioning of operational technology (OT) hardware, systems, and networks. This critical infrastructure is essential for the real-time monitoring and control of operational plant and processes across our Water and Water Recycling estate. You will also need to work collaboratively with other operational teams across water and Water recycling and provide technical support in the diagnosis of instrumentation, and control issues to mitigate non-compliance and process continuity risks. Key responsibilities: * Diagnostics, repair and replacement of OT field hardware to include Telemetry outstations and associated I/O modules, Power supplies, PLCs and HMIs, Industrial Control Systems (ICS), Modems, Routers and Switches. * Undertake minor modifications to process automation and control systems as required to support regulatory compliance and process continuity. * Undertake preventive maintenance activities on OT field hardware, systems/networks. * Perform firmware and software upgrades/patching of OT equipment to maintain security controls and compliance. * Support Water and Water Recycling operational teams during planned maintenance activities to ensure OT assets are correctly shut down and brough back online to mitigate operational impact. * Undertake site surveys, installation and commissioning of OT hardware, systems and networks. * Perform minor PLC modifications and Telemetry IO wiring changes to support the introduction of new instrumentation and plant. * Provide technical on-site support to OT framework partners for the service integration of new, and or modified OT field hardware, software, systems and networks. * Undertake post installation quality assurance audits of new, or modified OT installations to ensure they adhere to defined standards. What do you need? Ideally be educated to HNC/HND (or equivalent) level or have time served experience in maintenance, commissioning or field service of electrical, instrumentation or telecommunications systems with a City and Guilds /NVQ level 3 electrical qualification. Experience of, and or formal training in programming and fault finding of Programmable Logic Controller (PLC) or process control equipment would be an advantage, alongside some of the following; * Ideally educated to at least ONC/HNC level in Electrical, Electronic, or Control Engineering (or equivalent experience). * Practical experience with the maintenance and repair of telemetry outstation hardware and software. * Proven ability to methodically troubleshoot and resolve complex technical problems across integrated hardware and software systems. * Demonstrated understanding and knowledge of PLC and HMI hardware and software, with specific experience in vendor platforms such as Rockwell and/or Schneider Electric. * Familiarity with site-level SCADA systems, ideally including Rockwell platforms. * Understanding and knowledge of industrial control networks and protocols (e.g., Ethernet, Fieldbus, RS232/485). * Understanding of IP networking principles (Ethernet/LAN/WAN) and IP addressing fundamentals * Knowledge of communication technologies relevant to dispersed sites (e.g., radio, mobile, ADSL). * Familiarity with industrial (OT) cybersecurity principles and controls. * Good working knowledge of DC/AC supplies, Uninterruptible Power Supply (UPS) systems, and Low Voltage (LV) electrical distribution installations. What benefits do we offer? Being a successful water company doesn't come easy, and we look after our people! * Personal private health care * 25 days annual leave - rising with length of service * Business use of company van plus access to tools and all uniform and PPE * Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (we put in 18% total) * Bonus scheme * Flexible benefits to support your wellbeing and lifestyle. * A flexible working culture * Life Assurance at eight times your salary * Personal Accident cover - up to 5x your salary * Paid time off when you're physically and mentally unwell * An excellent Family Leave package - to help you support your family We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do through one of our key values "Safer Every Day" Closing date: 22/04/26 #loveeverydrop

We are seeking experienced and adaptable Security Officer for a prominent commercial building in Moorgate. This is an excellent opportunity for a candidate with strong communication skills and interested in high end commercial security. Within this role you will carry out ID checks, respond to emergencies and provide information to all staff and visitors. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation. Role : Security Officer Pay Rate: £15.00 per hour Shift Pattern: N ights weekdays & weekends Location : London, EC2V Nearest tube: Moorgate Role Requirements: Door Supervisor SIA licence Benefits include: • Financial support for SIA Licensing and renewal, • Cycle to work salary sacrifice scheme, • Company Pension scheme, • Life Assurance benefits, • Employee referral scheme, • Discounted gym membership, • Discounts at major retailers and travel suppliers, • Restaurant and Supermarket vouchers, • Cinema tickets, • Act as a point of contact and information centre to staff and visitors, • Always conduct yourself in a professional manner, • Ensure all instructions, both written and verbal are adhered to, • Guard access points, permitting or refusing entry, restraining trespassers, • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets., • Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents, • Complete daily reports, including relevant information, observations, surveillance footage, and signatures, • Excellent communication skills to all levels – verbally, written, phone and by security radios, • Effective operation of all pass systems relevant to an assignment, • Lawful searches of vehicles and persons in accordance with instructions issued., • Practical working knowledge of all current and applicable firefighting equipment., • Sound working knowledge of health and safety instructions pertaining to assigned duties., • Valid SIA licence, • Excellent customer service and communication skills, • High level of self-presentation, • IT literate- Ability to operate detecting systems and emergency equipment, • Quick thinking and problem-solving skills, • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally. We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”. Why Work For Us? Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.

Electrical Project Manager Great Yarmouth Learn more about the general tasks related to this opportunity below, as well as required skills. Long-Term Project | Up to Summer 2027 | Temporary or Permanent Opportunity Are you an experienced Electrical Project Manager looking for a long-term, career-defining opportunity? We are recruiting on behalf of a highly reputable, large-scale M&E contractor delivering a major commercial development in Great Yarmouth. This is a flagship project offering stability, progression, and the chance to play a key role in a high-profile build. The Opportunity This is a long-term project running through toSummer 2027, offering bothtemporary and permanent employment options. For the right candidate, this role presents a genuine opportunity to secure a long-term position within a respected contractor known for delivering complex, high-value projects across the UK. The Role AsElectrical Project Manager,you will take full responsibility for the electrical package on a large commercial scheme. Youll lead from the front, ensuring delivery is on time, within budget, and to the highest quality and safety standards. Key Responsibilities • Oversee all electrical aspects of the project from pre-construction through to completion, • Manage subcontractors, site teams, and suppliers effectively, • Ensure compliance with all health & safety regulations and company procedures, • Monitor project progress, budgets, and resource allocation, • Liaise with clients, consultants, and internal stakeholders, • Produce and manage project programmes, reports, and documentation, • Proven experience as an Electrical Project Manager on large commercial or M&E projects, • Strong technical knowledge of electrical systems and installations, • Excellent leadership, communication, and organisational skills, • Previous experience as an Electrical Project Manager on large commercial projects., • Ability to manage multiple stakeholders and meet strict deadlines, • Relevant qualifications in Electrical ,Engineering or Building Services, • Long-term project security through to 2027, • Flexible engagement:temporary or permanent options available, • Competitive salary/day rate (depending on experience), • Opportunity to work with a leading M&E contractor on a major project

Site Engineer - SCIDA Location: Field Based - Blandford Forum, NATS Swanwick and wider RAF / MOD sites across Dorset & Hampshire If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Sector: Defence, MOD, RAF, ICT, Critical National Infrastructure Package: Competitive Salary + Company Vehicle + Flexible Benefits About the Role Telent is seeking a SCIDA Site Engineer to support the assurance, compliance and governance of ICT installations across RAF and MOD environments. This role sits within the SCIDA (Site Coordinating Installation Design Authority) function - a mandated MOD assurance role responsible for ensuring that ICT systems are designed, installed and maintained in line with Defence policy, engineering standards and security requirements. We are open to experienced SCIDA engineers as well as defence, telecoms or regulated-sector engineers who have worked in compliance-led or assurance environments and are ready to step into a formal SCIDA role with full training and support. What You'll Be Doing ICT Assurance & SCIDA Service Delivery • Act as the engineering and compliance focal point for allocated RAF / MOD sites, • Deliver SCIDA services in line with JSP 453, Air SCIDA Engineering Instructions and related Defence standards, • Review designs, installations and Engineering Change Requests (ECRs) to identify risks and non-compliance, • Conduct site inspections, post-installation assurance and audits, • Provide clear technical guidance and briefings to RAF personnel, contractors and project teams, • Support and, where appropriate, chair ECR and engineering review meetings, • Advise Site Executives, OC Engineers and other stakeholders on engineering compliance, • Contribute to SCIDA documentation, Engineering Instructions and continuous improvement activity Who We're Open To We are deliberately open-minded on background and welcome applications from candidates who demonstrate the right mindset, experience and credibility, including: Directly Relevant Backgrounds • Existing SCIDA Site / Field Engineers, • Defence ICT / CIS Engineers with SCIDA exposure, • Ex-RAF or Armed Forces engineers involved in ICT, CIS, infrastructure or compliance roles, • Telecoms, network or infrastructure engineers from highly regulated environments (Defence, CNI, utilities, rail, nuclear, aviation) Key Skills & Experience Essential (must have or be able to demonstrate): • Experience working in regulated or compliance-led engineering environments, • Strong understanding of engineering standards, inspections, assurance or governance, • Ability to work independently across multiple sites, • Confident stakeholder communication, including at senior level, • SCIDA experience (Air SCIDA or related environments), • Knowledge of JSP 453, JSP 440, AP 600, DICTIS, JSP 375, • MOD CIS / ICT / ATM exposure, • Cryptographic / TEMPEST awareness Why Join Telent? • Work on mission-critical Defence infrastructure, • Clear development pathway within the SCIDA discipline, • Structured training, mentoring and professional development, • Competitive salary, company vehicle and flexible benefits Be Collaborative | Be Customer Focused | Be Inclusive | Take Responsibility

ARE YOU LOOKING FOR A CAREER CHANGE WITH EXCELLENT DEVELOPMENT OPPORTUNITIES? TQ NEEDS YOU TO JOIN OUR TEAM! ABOUT US Tillicoultry Quarries is a successful and fast-growing family-owned quarrying company and major supplier of aggregates, asphalt, ready-mixed concrete, mortar, render and sports sand to the building and road construction industry. We operate in over 35 sites throughout Central Scotland, the North East of England and East Anglia. Due to our continued success and rapid growth an excellent opportunity has arisen for a mobile Electrician to be based across our East Anglia region. The successful candidates should be customer focused, reliable, well organised and be able to work well as part of a team in a busy site environment. WHY JOIN OUR TEAM? As a family business who have been in operation for over 90 years we invest in our people and offer excellent training and career development opportunities. Our culture has grown from family values and we are proud to have a committed and passionate team of over 400 people working in a variety of different roles delivering a unique combination of quality materials and service excellence for our customers. We also offer job security and regular overtime paid at an enhanced rate. KEY RESPONSIBILITIES • Diagnose and repair electrical problems across a variety of equipment., • Inspect electrical systems and equipment for damage, malfunctions, and safety hazards., • Developing and delivering preventative maintenance to keep sites safe and reliable., • Carry out maintenance checks and respond quickly to unplanned shutdowns., • Qualified Industrial Electrician (City & Guilds/ONC), ideally with BS7671 18th edition., • Conversant with the Electricity at Work Act., • Working knowledge of PLCs, inverters, drivers, and motor control circuits., • Strong knowledge of LV isolation and electrical maintenance techniques., • Experience with medium/high voltage networks and switching., • Diagnostic skills and logical approach to fault-finding., • Proficient using hand/power tools safely and effectively., • Ability to use and interpret electrical schematics., • Management of on-site systems., • Self-motivated problem solver, able to work under own initiative., • IPAF Ticket (desirable)., • Competitive salary, • Enhanced overtime rates remove if salaried, • Pension, • 30 days annual leave per year, • Holiday purchase scheme, • Employee Assistance Programme, • Employee Discounts Platform, • Career development and internal progression Check out the role overview below If you are confident you have got the right skills and experience, apply today. THIS IS AN EXCITING OPPORTUNITY TO FULFIL A KEY ROLE WITHIN A FAST GROWING AND SUCCESSFUL BUSINESS. WE OFFER A COMPETITIVE REMUNERATION PACKAGE AND FANTASTIC OPPORTUNITIES FOR DEVELOPMENT AND CAREER PROGRESSION. xrnqpay WORKING TOWARDS A DIVERSE WORKFORCE AND EQUAL OPPORTUNITIES. NO AGENCY PLEASE

Mechanical Mechanic Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Contract: 12 Months Based: RAF Marham Hourly Rate: £ Hours: 37 hours Onsite: Monday – Thursday Core hours: 07:15 – 17:00 Role may involve shift work, including: • Days: 07:15 – 17:00 (Mon–Thurs), • Minimum 2 years' experience working within EASA/MRP Part 145., • Experience working on complex military aircraft programmes, • Carry out aircraft and component maintenance in accordance with Approved Technical Information, risk assessments and the organisation's MOE., • Complete maintenance instructions and schedules for planned and unplanned tasks., • Perform tasks including inspections, repairs, modifications, fault rectification, component removal/replacement and functional/system testing., • Ensure all work is correctly documented and that airworthiness records are maintained., • Compile reports, identify issues and escalate where required.

Senior Mendix Developer Wealth & Asset Management (Outside IR35) Rate: Up to £450/day You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Contract: 2-month initial (likely extension to 6 months due to a large product backlog) IR35:Outside Location: UK-based (remote/Hybrid depending on client) Overview A wealth management client is seeking a Senior Mendix Developer with strong full-stack capabilities and direct experience working with securities, funds, or broader investment/asset management systems. Broader FS/Wealth Management experience is also fine. Youll be rebuilding an existing funds management and reconciliation system, currently in MS Access, and migrating/re-engineering it into a robust Mendix application as part of a fixed-term transformation project. Key Responsibilities * Lead technical delivery of a Mendix-based funds management & reconciliation platform * Translate the existing MS Access solution into scalable Mendix modules * Work closely with SMEs from wealth/asset management * Implement data flows, validation, reconciliation logic, and reporting * Ensure best practices in Mendix architecture, security, and performance * Contribute to ongoing backlog items (likely extension to 6+ months) Required Experience * Senior-level Mendix developer (Advanced cert ideal) * Proven full-stack Mendix development capabilities * Experience working with securities, funds, asset/wealth management, or financial products * Background in building transactional or reconciliation systems * Ability to work autonomously in a fast-paced transformation project. Start dates will be early next year. xrnqpay Get in touch and one of our team will reach out as soon as possible.

Senior Electronics Engineer The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below. We are seeking a highly experienced Senior Electronics Engineer to join a dynamic engineering team working on cutting-edge, high-reliability electronic systems for aerospace and defence applications. This is a technically challenging role focused on the design, development, and sustainment of hybrid microelectronic circuits, offering the opportunity to influence both new product development and legacy system performance. The Role You will play a key role in the design and integration of advanced hybrid microelectronics (chip-and-wire / chip-and-bond wire assemblies), ensuring robust electrical performance, manufacturability, and long-term reliability in demanding environments. Acting as a technical leader within a multidisciplinary team, you will take ownership of critical design activities while supporting continuous improvement across the product lifecycle. Key Responsibilities • Lead the design and development of advanced RF circuits, subsystems, and system architectures, • Design and develop hybrid microelectronic circuits, including die attach and wire bonding technologies, • Own circuit design activities: schematic capture, simulation, analysis, and validation, • Support legacy product sustainment, including upgrades, issue resolution, and performance improvements, • Ensure compliance with high-reliability standards for aerospace and defence applications, • Collaborate with manufacturing teams to ensure design for manufacturability (DFM) and assembly robustness, • Define and review schematics, layouts, and hybrid assembly drawings, • Select and evaluate components suitable for harsh and high-reliability environments, • Contribute to lifecycle and obsolescence management through informed design decisions, • Participate in design reviews, verification, and technical sign-off processes, • Lead or support root cause analysis and failure investigations, • Work with suppliers and procurement on component selection and technical issues, • Ensure compliance with relevant industry standards (including IPC and aerospace/defence requirements), • Degree (BEng/MEng or equivalent) in Electronic Engineering or a related discipline, • 5+ years experience in aerospace, defence, or high-reliability electronics, • Strong experience in analogue and/or mixed-signal circuit design, • Proven expertise in chip-and-wire / chip-and-bond wire technologies (including die attach and wire bonding), • Experience supporting legacy or sustaining engineering activities, • Hybrid microelectronics design and integration, • Circuit simulation and analysis, • Design for manufacturability (DFM), • Component selection for high-reliability applications, • Ability to balance performance, cost, and manufacturability, • Awareness of lifecycle and obsolescence considerations, • Strong cross-functional collaboration skills, • Clear communication with technical and non-technical stakeholders, • Detail-oriented and methodical approach, • Ability to lead design activities and mentor junior engineers, • Proactive decision-making and problem-solvingAdditional Information, • Must be eligible for full security clearance

National Operation Room – Full Time Operational Support Coordinator.Hours: 50 hours per week – 07:00 – 17:00.The ideal candidate will demonstrate strong proficiency with computers, security systems, and digital tools, and the ability to quickly adopt new platforms.CCTV control room experie

We are looking for an experienced Engineer to work as a member of the Mitie Fire & Security Systems Operations Field Service team.You will be responsible for ensuring the effective delivery of Planned Preventative Maintenance (PPM), reactive calls, and additional small works while maintaining compli

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

The Role As a Professional Services Manager, your primary responsibility is to ensure the successful implementation and execution of professional services to our clients. These span across traditional engineering projects such as Microsoft Azure platform implementation and on-premise infrastructure upgrade, into Cyber Security operations, such as MFA enablement projects and Business Continuity consultancy. . You and your teams will work closely with clients across various industries to understand their goals, tailor solutions, and ensure successful project outcomes. Internally, you’ll support pre-sales efforts, enable customer success, and continuously improve service offerings. You will ensure that all projects and small works are scheduled and delivered on time, within budget, and to the highest standards of quality and customer satisfaction. You will be accountable for departmental revenue targets, resource planning, and performance against SLAs and KPIs. This role is a line management role, but you will also be required to demonstrate technical leadership and develop solutions to the issues which may develop whilst the team are working on complex projects and tailoring tech solutions for our clients. Line management responsibilities will see you influence and guide team members on best practice to support their development, directly impacting the efficiency and continuous improvement of service delivery across the teams. This role requires a balance of strategic vision, operational discipline, and hands-on leadership. The ideal candidate is customer-focused, analytical, and skilled at managing multiple projects and priorities. As a member of the Management Team, you will work cohesively with other managers to ensure company initiatives are being met and contribute ideas and solutions to continue making improvements. Key Responsibilities • Overall management of the delivery of Professional Services, • Take responsibility for departmental time utilisation, • Evaluating and refining service delivery processes to improve efficiency, scalability, and client satisfaction, • Managing the capacity model and forecasting resource requirements, • Data analysis and reporting on KPIs, resource, project status,, • Ensuring that departmental budgets are met, • Acting as escalation point for team members or customer concerns relating to delivery of works, • Provide regular training and support to develop the team’s skills, • Represent the professional services function in client meetings and strategic reviews, • Complete NCs and IOs relating to delivery of professional services, • Complete monthly 1-1s and bi-annual career conversations, • Manage department staffing levels, accounting for shift patterns and holidays, • Liaise with other departments and managers to seek and implement company improvements Key Skills • Strong understanding of ISO 9001 and ISO 27001 frameworks, • Proven experience in a management or leadership role, • Excellent time management and organisational skills, • Proven track record of managing complex, client-facing projects and delivering successful outcomes, • Extensive hands-on experience with Microsoft desktop and server operating systems, • Solid practical knowledge of firewalls, network switches, and IP networking, • In-depth experience with Microsoft 365 and Azure technologies, including Azure Virtual Desktop (AVD), • Demonstrated experience in developing and implementing company policies and procedures The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

IT System Specialist - Scooterpac is looking for an IT System Specialist to join our team full-time, in this newly created role, at our Head Office in Lowestoft, Suffolk. Fantastic company benefits include: Competitive Salary: £45,000 – £50,000 per annum, depending on experience Holiday: 31 days including bank holidays. Employee extras such as: Pension scheme, provision of company lunches 4 days per week and Employee Assistance Programme, with opportunities for career growth + more! About the role: We are seeking a capable, proactive and driven IT System Specialist to join our growing business in a newly created, standalone role. This is a highly hands-on position where you will take ownership of all things IT - from maintaining day-to-day systems and providing internal support, through to developing and implementing new digital solutions using web technologies, apps, and emerging AI tools. This is a full-time onsite role working Monday to Friday, 8:00am – 5:00pm. You must live within a commutable distance to Lowestoft as this is an office-based role. Main duties and responsibilities: Set up, configure, and maintain IT hardware, systems, and user accounts, including permissions and access control Monitor and maintain network performance, connectivity, and security, troubleshooting issues to minimise downtime Implement and manage cybersecurity measures, ensuring data protection, GDPR compliance, and backup/disaster recovery processes Provide day-to-day IT support across hardware, software, and business systems, including installation, updates, and user assistance Support cloud platforms such as Microsoft 365 and Google Workspace, managing data storage, access, and security Develop and maintain website functionality, performance, usability, and overall user experience Explore, implement, and support AI tools to improve efficiency, automation, and business workflows Assist with planning, developing, and maintaining internal apps and digital solutions aligned to business needs Proactively monitor systems, resolve issues, and carry out routine maintenance, updates, and improvements Contribute to IT strategy and continuous improvement by recommending and implementing new technologies to support business growth About you: As an IT System Specialist, you will be proactive, hands-on, and forward-thinking, with experience in IT support, system administration, or a similar role. You will have a strong understanding of networks, hardware, and software systems, along with experience or interest in web development, app development, and emerging technologies such as AI. You will be confident working independently and managing multiple priorities, with a solid understanding of cybersecurity and data protection principles. Strong problem-solving skills, attention to detail, and a calm, methodical approach are essential, along with a friendly, can-do attitude and strong communication skills. You will also be able to work across teams, support non-technical users, and bring a proactive mindset focused on improving systems and processes, alongside strong organisational skills and the ability to perform well under pressure. About Scooterpac: Scooterpac is a fast-growing, forward-thinking company dedicated to delivering innovative mobility products that enhance independence and quality of life. We are industry leaders in innovation, customer experience, and long-term dealer partnerships. If you have the relevant skills and experience for this IT System Specialist role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: IT System Specialist, IT Support Engineer, Systems Administrator, Digital Solutions Engineer, Web Developer, Full Stack Developer, PHP Developer, JavaScript Developer, HTML CSS Developer, App Development, AI Implementation, Cyber Security, Cloud Platforms, Microsoft 365, Google Workspace, Network Support, IT Infrastructure, Systems Development, IT Technician, Software Support, Website Development, Automation, Digital Transformation, IT Strategy This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

Electrician (Company Van Included) Location: Around Norwich Salary: £40,509.90 per year Hours: 37 hours per week Contract: Full-time, Permanent DBS: Basic Disclosure required The Role We are currently recruiting for a qualified Electrician to carry out electrical maintenance and improvement works across residential properties in and around the Norwich area. This is a permanent position offering stable, long-term work within domestic properties. A company van is provided with the role, along with tools and equipment. The employer is also happy to support the successful candidate in gaining their 2391 Testing & Inspection qualification. Main Duties & Responsibilities Undertake all electrical works including maintenance, modernisation, improvements and remedial works across properties. Complete rewires, kitchen and bathroom upgrades, wiring, connection and commissioning of heating fuel systems. Ensure all jobs are correctly closed down via a mobile device upon completion. Take responsibility for company equipment including van stock, tools, vehicle and materials. Participate in the out-of-hours call-out rota as required. Maintain high safety standards to ensure the security of tenants and properties. Work in both occupied and void properties, including confined spaces such as roof voids. Essential Qualifications & Certification Applicants must have: NVQ Level 2 in Electrical Installation AM2 qualification 18th Edition BS7671 (preferred) Full UK Driving Licence The company will support the successful candidate in obtaining the City & Guilds 2391 Testing & Inspection qualification if not already held. Experience Required Background in domestic electrical works Experience in both occupied and unoccupied properties preferred Basic competence in testing and inspecting installations Skills & Attributes Ability to work independently and as part of a team Strong time management and ability to meet deadlines Confident using mobile devices and digital job systems Good communication and interpersonal skills Comfortable working in confined spaces and varying weather conditions What’s On Offer Salary between £39,140 and £42,000 per annum Company van provided for work use Tools and equipment supplied 37-hour working week Long-term opportunity within a reputable housing provider Overtime and call-out rota available Training support including 2391 qualification If you are interested or would like to discuss this opportunity further, please contact: Zach Jordan (url removed) (phone number removed)

The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities * Manage existing customer accounts and potential customer relationships * Creating and managing opportunities * Manage and maintain customer account plans and strategic direction * Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Meeting and presenting to customers regularly * Escalating customer issues through the wider company * Attending network events * Spotting development opportunities with your customers * Providing exceptional customer service * Spotting development opportunities with customers to cross-sell other established services * Strategising the long-term growth of your customer accounts * Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings * Contributing to inter-departmental projects that contribute to wider company objectives * Adhering to company policies * Maintaining accurate records using company systems such as Microsoft Dynamics * Understanding and adopting company values * Being responsible for your own and other people’s Health & Safety at work Skills, Knowledge & Experience * Managing existing and potential customer relationships * Creating and managing opportunities * Ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Regularly meeting and presenting to customers * Escalating customer issues through the wider company * Attending networking events * Knowledge of Microsoft Dynamics or similar CRM systems * Time management and organisation * Analytical and problem-solving skills About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

South Norfolk and Broadland Councils are looking for a Data Engineer to join our Strategy and Innovation Team. In this role, you'll be key to us being able to use our data to understand and improve our performance and integrate services. You'll figure out data structures and transform that data for other operational purposes and for analytical reporting, working with officers across the Council who use those systems day to day or who need to understand how the services run. You'll work in a team advancing the Council's ability to make the best use of its available data, supporting analysis that strengthens our decision-making, as well as the foundations that underpin them such as cataloguing, data quality management and supporting broader data governance developments. What you'll be doing Lead in the design, build and maintenance of scalable data architecture, including data lakes and data warehouses to ensure reliable data storage and accessibility. Integrate data from business systems and other sources to our data warehouse, using Microsoft Fabric, Axure SQL tools, respective Data Factory pipelines and on-premise gateways. Develop a robust data warehouse supporting an enterprise data model, including designing, implementing and maintaining medallion layer architecture and techniques such as managing slowly changing dimensions and leveraging change data capture. Extract or infer dataset schemas, communicating through structured language and data model diagrams, and convert datasets to alternative data standards, engaging relevant SMEs for input. Be able to translate business needs into the longer-term development of data engineering support, enabling these needs to be met. Provide advice and support to developing the One Team's data maturity, such as data governance developments and unstructured data management. About You We are looking for a candidate with a relevant degree or professional/vocational qualification in computer science, data engineering, data science, or a related field, or equivalent practical experience. You will have proven experience working in a data engineering role using Microsoft Fabric tools, along with the ability to apply a strong understanding of database management, data governance, data security, data quality assurance, and version control in a real-world environment. The role requires hands-on experience of developing data warehouses, integrating new use cases, and working with Azure SQL or Microsoft Fabric tools, using Python and SQL. You will also bring experience in developing data models to support analytical applications and business requirements, including schema inference and the use of entity relationship and other data modelling diagramming tools. Strong skills in data integration, problem-solving, analytical thinking, and clear communication are essential to succeed in this role. Closing date: 26th April 2026 Interviews: 28th & 30th April 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service

Job Title: 2nd Line Support Technician Contract Type: Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Norwich - Office based Working Hours: Shift based between (Apply online only) What to wear: Smart casual The Role As 2nd Line Support Technician you will be the go-to problem solver, tackling a diverse range of customer IT support cases within our service level agreements. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each challenge with efficiency and professionalism. The position entails assisting colleagues within the department across a range of technologies and serving as the escalation point to assume responsibility for and resolving long-standing, more complex issues. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements, • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy, • To resolve cases raised through our Proactive Monitoring system, • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs, • Achieving individual KPIs and in turn contributing to the success of the department, • Attending customer premises when required, this could include troubleshooting hardware problems within Servers or Network Infrastructure such as RAM, motherboards or Hard Drive Failures, • Attending ICT meetings with Account Managers to provide technical advice and guidance to customers, • Raising opportunities with Account Managers to drive forward customer infrastructure enhancements and being proactive with recognising areas of improvement, • Administrating, configuring, and managing customer backup systems, • Administrating, configuring, and managing core network infrastructure of customer equipment, • Working with supplier support contacts to resolve complex technical issues, • Taking ownership of cases escalated within the department that require enhanced technical knowledge, • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation, • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditation's Skills, Knowledge & Experience • Proven experience supporting, maintaining and configuring Desktop Devices and Windows Server Environments, • Experience with Microsoft Server Operating Systems including setup, configuration, and support, • Experience with Office 365 platform including setup, configuration, and support, • Experience with 3CX phone systems including setup, configuration, and support, • Experience with RDS environments including configuration and support, • Experience with LANs, WANs & Internet Technologies The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: Video call over MS Teams with the Hiring Manager & Team Leader Final interview: Site based meeting with the Hiring Manager & Team Leader About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team