Senior customer success manager jobs in Edinburgh - Page 3Crear alertas

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and ser

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps region

Customer Success Manager - Creator Monetization platform (Remote). Customer Success Manager (Technical), UK. Customer Success Manager - Agriculture & Environment (Fresh Produce).

Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field application engineering, customer support, customer experience focused program/project management. As a Customer Success Manager, you will build strong relationships with custo

As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit. Birdeye is looking for experienced Customer Success Managers to man

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Principal Customer Success Manager (UK-Based Remote

A leading financial services company in Edinburgh seeks a Senior Proposition Manager to drive the migration of customer correspondence to a new platform. This role involves leading cross-functional teamwork, developing proposals that meet customer needs, and ensuring compliance with regulatory stand

Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every customer easier to support than the last. You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new cus

Help shape how Customer Success works at Gecko as the function continues to evolve. Gecko, you’ll own a portfolio of Higher Education customers and make sure they’re genuinely successful with our platform; not just “renewed”, but actually getting value from it. Getting to know your customers

The Customer Success Manager is a crucial ambassador for our clients. Customer Success Manager - North America. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager Summary.

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

UK Customer Success Manager 🇬🇧. Drive customer adoption, success, and satisfaction across the full lifecycle. Work closely with the International Go‑To‑Market and Global Customer Success teams.

A leading technology firm in the United Kingdom seeks a Customer Success Specialist to manage customer relationships and drive engagement. This position presents an opportunity to build lasting customer relationships in a dynamic environment that prioritizes customer satisfaction.

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

A global travel advertising company is seeking a Senior Client Success Manager for a 12-month maternity cover.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

We are currently looking for a Customer Success Manager - REMOTE. Senior Customer Success Representative - REMOTE. Senior Customer Success Representative - REMOTE.

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

Customer Success Manager – Media Buying (UK). We are currently looking for a Customer Success Manager – Media Buying in UK. This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

A leading Ed-Tech company in the UK seeks a Customer Success Manager to own a portfolio of Higher Education customers. This role will involve managing customer relationships, ensuring satisfaction and renewal, and identifying growth opportunities for existing accounts.

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Maintain deep understanding of our product and roadmap, guiding customers to success.

The Customer Success Manager is responsible for fostering strong relationships with customers, ensuring successful onboarding and adoption of our solutions, and driving customer satisfaction and retention. Job Title: Customer Success Manager. Customer Success, Account Management, or a related role,

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

A leading financial services provider in the UK is seeking a Project Manager to join their Customer Success team. Ideal candidates should have experience in SaaS solutions and strong project management skills, with a customer-centric approach.

Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager Summary.

Customer Success Manager - REMOTE. Join to apply for the Customer Success Manager - REMOTE role at Jobgether. We are currently looking for a Customer Success Manager.

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

Customer Success Manager (EMEA) - Field Systems. Are you passionate about leveraging cutting‑edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Clie

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Proficiency in CRM, reporting tools, and cu

A recruitment company in the United Kingdom is seeking a Customer Success Manager to oversee software deployments in the hospitality sector. The ideal candidate will have over 5 years of experience in customer success or account management, with a strong focus on building relationships and improving

A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Government Customer Success Manager. Government Customer Success Manager.

A leading communications infrastructure company is looking for a Customer Success Manager who will partner with Account Management. The ideal candidate will have experience in customer success management and strong interpersonal skills. This role involves driving operational performance, providing r