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  • Bartender
    Bartender
    13 hours ago
    £12.75 hourly
    Part-time
    Watford

    Reporting to: Restaurant & Bars Manager send your cv here. Purpose of Role To deliver a consistent high quality Food & Beverage service to all guests maximising on all sales opportunities. You will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements. Personal Specification · Enjoy working and dealing with the public and being part of a team. · Confident, pleasant and an excellent articulate communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations. · Must be efficient, organised and self motivated. · Have a good personal standard projecting a professional image at all times. Your key tasks reflect your contribution to our four core objectives; which are people, customer, profit and sales. Key Responsibilities People • Attend service briefings at the beginning of each shift and a handover at the end of each shift, • Build productive working relationships with guests and staff · Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standard. · Assist in maintaining the cleanliness of the department. • Ensure you deliver service in line with the CELEB service values, ensuring that the Customer experience is truly engaging throughout each and every interaction throughout their stay, • Wear the appropriate clothing for your role and maintain a high standard of personal grooming, • Ensure all legislative training is adhered to and carried out effectively and efficiently. Customer • To promote a helpful and professional image to the customer, giving full co-operation to any customer requiring attention, • To attend to customer queries and enquiries in a caring and helpful manner and with a commitment to dealing with the issue in a positive way, • To anticipate customer needs whenever possible to enhance the quality of service offered by the Venue, to ensure customer loyalty is maintained, • To ensure the customer is treated correctly, first time, every time, • Ensure all customers receive a warm welcome first time every time, • Handle guest queries and complaints and take the appropriate action to ensure total guest satisfaction is achieved. Communicate any problems to senior management, and liaise with them with complaints beyond your control Profit • To assist in the achieving of weekly, monthly and quarterly goals and targets within the department, • Utilising your product and Venue knowledge, make suggestions to customers to enhance their experience and maximise on upsell opportunities, • To be familiar with and promote other hotels within the group Sales • Actively participate in any revenue and sales activities operated by Hunton Park Hotel plus any specific operational activities Benefits: • Company pension, • Employee discount, • On-site parking Work Location: In person

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  • Administrative/marketing  Assistant
    Administrative/marketing Assistant
    1 month ago
    £25000–£28000 yearly
    Full-time
    Kings Langley

    We’re looking for a highly organised and proactive Marketing & Administrative Coordinator to support both our marketing function and day-to-day office operations. This is a varied, hands-on role where you’ll be involved in everything from property marketing and content creation to handling enquiries, coordinating reports, and keeping the office running smoothly. You’ll play a key role in ensuring our property listings are accurate and engaging, while also acting as a central support for the team—managing incoming calls, coordinating marketing materials such as boards, and assisting with reporting and general administration. This role is ideal for someone who enjoys a mix of creative marketing and structured administrative work, and who thrives in a fast-paced property environment. You will report to the Director of Marketing and Director of Administration. Administrative & Office Support • Answer and manage incoming phone calls, directing enquiries appropriately, • Handle general property and client enquiries via phone and email, • Maintain accurate internal records and databases, • Provide day-to-day administrative support to agents and senior team members, • Assisting with the generation and consolidation of reports, • Assist with diary coordination and internal communications where required Property Listings & CRM Management • Assist with the designing of brochures, property particulars, and marketing materials, • Ensure all content aligns with brand guidelines, • Upload and maintain property listings on the company CRM and third-party platforms, • Ensure all property details, images, and descriptions are accurate and up to date, • Monitor listings and resolve any issues with portal integrations, • Keep records of live, under-offer, and completed properties up to date, • Liaise with agents to gather accurate property information and updates Boards & Marketing Materials Management • Order and coordinate installation of property boards (For Sale/To Let, etc.), • Liaise with board companies to ensure timely installation and removal, • Keep track of board stock and manage reorders, • Ensure all marketing materials are consistent with company branding Social Media & Online Presence • Assist with content creation for LinkedIn and Instagram, • Promote listings, deals, and company updates

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