Service desk jobs in Norwich - Page 2Create job alerts

Experience working on a Service Desk / management and prioritization of ticket queues. IT department within a leading construction engineering business a highly proactive and analytical service desk engineer for initial 3 month contracts. You must have a solid understanding of helpdesk responsibilit

A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team.

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support.

A prominent IT consultancy in Hull is seeking a Senior Service Desk Analyst to provide desktop, server, and Cloud support. Exceptional customer service and communication skills are essential for success in this position.

A leading technology service provider in the UK is seeking a skilled IT Service Desk professional. Key responsibilities include troubleshooting Windows issues and utilizing ITSM tools such as ServiceNow and BMC Remedy.

As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. Information Technology Services. Customer‑focused mindset with a passion for delivering high‑quality service to internal stakeholders.

A local governmental body in Greater London is seeking an IT Service Desk Analyst to provide exceptional IT support. The ideal candidate will have proven IT service desk experience, strong problem-solving skills, and familiarity with ITIL principles and Microsoft 365.

Provide white‑glove VIP service for executives which includes support for desktop/laptop hardware, software, mobile devices, cloud applications and collaboration tools. Work directly with Platinum Services leadership to prioritize projects, align resources and keep on track. Experience in a deskto

A financial services company is seeking an IT Service Desk Analyst to serve as the first point of contact for IT support. This hybrid position includes travel to key sites across the UK, offering a dynamic work environment focused on service delivery.

In this dual-focused role, you will spend approximately 50-70% of your time on Service Desk support, with the remainder dedicated to implementing AI to improve efficiency and service delivery.

A global energy and logistics company seeks an IT Service Desk Analyst proficient in both French and English to provide top-notch technical support.

A global software company seeks a Manager for Service Desk to oversee the reliability, scalability, and quality of internal IT support. This full-time position focuses on providing excellent IT service and support to enhance productivity.

Join Our Global Tech Team as an IT Service Desk Analyst - Bilingual in French and English. At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Create and maintain self‑service

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Successful candidates will have experience in a service desk, strong problem-solving skills, and a passion for customer service. A UK government department is seeking a Service Desk Analyst for a hybrid position in Norwich. Working within the heart of Government, you will manage a diverse user base

A leading provider in the plastic products industry is seeking a Service Desk Analyst to join their Health and Care team, providing first-line support to GP Electronic Record customers.

A leading IT services company in London is seeking a Service Desk Analyst for a university placement year starting in Summer 2026. Responsibilities include providing first-line IT support and improving service operations.

Service Desk Analyst – 1st / 2nd Line Support. This is a great role for someone who enjoys being the first point of contact, thrives in a busy service desk environment, and genuinely cares about delivering a great user experience. ITIL knowledge and experience with service management tools is a pl

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

At Ascot Lloyd an IT Service Desk Analyst is the first point of contact for our business users regarding IT matters and plays a crucial role in the department, providing the first and second line of technical support and service, ensuring users’ technical issues are resolved promptly and effective

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for prov

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Provide Service Management guidance and support to the Service Desk team. Relevant industry experience in Service Management roles, with previous experience in a Service Desk management position. The role reports into the Head of Service Management and will be responsible for overseeing the Service

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Technical Support Engineer / Service Desk - (1st & 2nd Line).

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

As a Service Desk Analyst, you’ll be part of a global IT team delivering exceptional first- and second-line support to users across multiple regions. You’ll act as a key point of contact for technical issues, ensuring a high standard of service through phone, email, remote support, and desk-side

A recruitment agency is seeking an IT Service Desk Analyst in Epsom. This hybrid role requires strong technical support skills, excellent communication, and 5+ years service desk experience. The Analyst will log and resolve incidents, deliver customer-first support, and collaborate on projects to im

A private equity-backed analytics firm in Greater London is seeking a proactive Service Desk Engineer to support global teams.

A leading legal practice in Bristol is seeking a Service Desk Engineer to provide IT support across global locations.

A leading IT services provider in the United Kingdom is seeking a proactive 1st Line Apple Mac Engineer. In this role, you will be responsible for resolving incidents, supporting Apple Mac requests, and ensuring high-quality service for clients. Ideal candidates have a strong customer service backgr

A financial services company in East Midlands is seeking 2 Service Desk Technicians for 1st line support. You will troubleshoot hardware and software issues, manage ticket resolutions, and ensure outstanding customer service within a hybrid working environment.

Perform Quality checks on Incidents and Request tickets raised by the IT Service Desk Team, to ensure consistency of Service. Assist and support the IT Service Desk Manager with process Implementation and continual service improvement. Service Desk Analyst x2 - Healthcare - Essex.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

We are seeking an IT Service Desk Engineer to join a high performing IT team for a rapidly expanding managed service provider based in Gloucester. Working on an IT Service Desk as well as working on live infrastructure projects.

An established organization in West Sussex is seeking a Service Desk Analyst to join their IT team. If you thrive in a busy service desk environment and care about user experience, this opportunity is worth exploring.

A large managed service provider in the UK is seeking a proactive Service Desk Analyst to join their team.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

As a Service Desk Analyst your key responsibilities will be:. Prior experience in a Service Desk Support role. In the role of Service Desk Analyst, you’ll be part of the Tech Ops Team, supporting our London Office of 200 people and providing remote support to offices of another 400 users.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:. Experience with how an ITIL service desk runs.

A leading IT service provider in the United Kingdom seeks a Service Desk Analyst. The ideal candidate thrives in a busy environment, possesses exceptional customer service skills, and demonstrates strong troubleshooting capabilities. Strong ITIL knowledge and experience with service management tools

A national health organization in the UK is seeking an experienced IT Support Technician to provide user support services across various platforms.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even

Support / Level 2 Service Desk Analyst / On-site. Work closely with the IT Service Desk Team Lead and collaborate with a supportive team. Proven ticket handling experience in a busy service desk environment.

An established IT services provider in Sheffield is seeking a Service Desk Engineer to join their team. The role involves troubleshooting Windows and Microsoft 365 issues, responding to user support requests, and managing service tickets.