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Previous experience in a customer service role. My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring noth

IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Service Desk Engineer - Preston Brook. Prioritise and manage workflow through the ITSM system (ServiceNow).

Candidates should have 5-7 years of experience in a similar role, excellent technical skills including Windows 11, and a strong commitment to customer service.

Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Monitor and check backups, email systems, and software patches across desktops, server

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Improve the Service Desk by contributing to knowledge articles, standard operating procedures, and coaching peers on repeat issues and best practices. S

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

CANCER RESEARCH UK is seeking a Customer Service Desk Support professional in Stratford, London, offering a salary of £29,000 - £32,000. Candidates should possess experience in IT or customer service, excellent communication skills, and a proactive approach to problem-solving.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

The Service Desk Analyst (SDA) is the face of the Diplomatic Technology (DT) office and is responsible for front‑line response to both internal and external customer queries, both in person at the service desk and through remote channels such as telephone, email, chat, and self‑service request f

A leading compliance technology company in York is seeking a motivated Service Desk Analyst to deliver exceptional client support. The ideal candidate will possess strong communication and problem-solving skills, along with experience in a SaaS or financial services environment.

Astreya is seeking a Service Desk Specialist I in Greater London to support key clients by troubleshooting hardware and software issues. The ideal candidate will have a bachelor’s degree and 0-2 years of experience, demonstrating strong customer service and communication skills. Join Astreya in de

Comply is seeking a Service Desk Analyst to play a central role in delivering first‑class support to our clients. SaaS and consulting services for the global financial services sector. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams

Accurately log all IT Service Desk interactions through IT Service Desk software and processes. Assist in the establishment of effective communication on all aspects of user support between other IT Service Desk functions and the wider business. Respond promptly to requests for support/service in pe

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. Work closely with the Corporate IT team to align service desk op

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. Applicants should possess strong customer service skills and a keen interest in technology. Experience in legal or professional services is preferred.

As an IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight‑knit, high‑impact team that supports Zopians across multiple sites. Manage local IT stock (laptops, accessories, peripherals), ensuring availa

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

We are seeking a Service Desk Engineer to join our growing Group IT team. Ekco is an MSP providing technical services to clients. Group IT provides technical services to Ekco itself.

Service Desk Analyst page is loaded## Service Desk Analystlocations: London, United Kingdomposted on: Posted Todayjob requisition id: R0015392What this Job Entails:The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot an

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth.

Konecranes, based in the East Midlands, is seeking a dedicated Technical Support Specialist.The role involves providing top-tier support and maintenance for systems crucial to customer operations.Candidates must demonstrate strong problem-solving and interpersonal skills, with a focus on collaborati

Previous Service Desk or Customer Service experience. The 1st Line Service Desk team logs and prioritises all IT support jobs received, providing a first‑time fix or routing/escalating incidents to the appropriate IT support groups. The role reports directly to the IT Service Desk Manager.

IT Service Desk / Desktop Support / Technical Support. Log, track, and update incidents and service requests in the ticketing system. Excellent communication and customer service skills.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot and fix desktop/computer hardware and software issues while striving to deliver excellent customer service to the end-user. Maintain physical presence at designated service locatio

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

Blue Cross For Pets is seeking an IT Service Desk Analyst to join their Information Services team in Burford.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Perform service request fulfillm

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

A Fire & Rescue Service in England is seeking an ICT Service Desk Technician. You will keep ICT services running smoothly by managing user technical issues, providing support both remotely and on-site, and ensuring clear communication with users.

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

Zopa Bank is seeking a full-time IT Service Desk Support Engineer in their Canary Wharf office.

IT Service Desk and Request Management Analyst. Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!.

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and resolving incidents at the first point of contact. Candidates should possess strong technical knowledge and experience

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

Previous experience in a Service Desk role is important, but what’s just as important is your enthusiasm and willingness to learn. Service Desk Officer* Salary £15. Compliance & Documentation* Ensure all service desk operations comply with estate-specific safeguarding and access control pol

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

As a Service Desk Analyst, you will support internal customers using ServiceNow. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement. You will need proven IT Su

A mechanical and drainage service provider based in the UK is looking for a helpdesk administrator to join their team. The successful candidate will be responsible for delivering high standards of customer service, managing workloads effectively, and assisting customers with inquiries and job bookin

A leading asset management firm is seeking a Senior Service Desk Analyst for a 12-month contract in London. This highly technical role involves supporting the Service Desk and resolving both software and hardware issues. Join a collaborative team focused on providing exceptional service in a dynamic

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Service Desk Analyst - French Speaking.

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

A leading food service company in the UK is seeking a Service Desk Analyst to provide level 1 support for internal users. This bilingual role requires fluency in English and Swedish, alongside experience in a Service Desk environment. The analyst will troubleshoot technical issues, manage incidents

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Candidates should have a year of experience in a call center or service desk setting, with strong troubleshooting and client interaction skills. A global digital services provider is seeking a proficient English and Spanish speaker for a remote technical support role.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.