Business analyst jobs in Georgia - Page 8

Job Description** Provides programs to improve financial analysis, operational efficiency, consistency, and compliance in support of the organization's financial and operational business objectives as well as Oracle business processes + Skills/Experience + 2-4 years relevant work experience. Coll

DCA is seeking a Business Analyst to interpret the business needs and operational requirements of two major DCA functions (grants management and loan servicing) and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service. The Busi

Must Have Technical/Functional Skills Must have Unemployment Insurance Domain Exp (Tax/ Benefits) (Preferred PS-US Acc) for Business Analyst. Should be able to provide business solutions, prototypes, use cases for customer requirements Roles & Responsibilities. Need skill set for business requiremen

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

The Business Analyst role is responsible for the creation and presentation of business/functional requirements for various departments within the company. Proven experience as a Business Analyst with a focus on financial analysis. Document business processes and procedures to create, maintain and pr

Job Title: PAM Business Analyst Duration: 9 Months (Possibility Of Extension) Location: Chicago, IL OR Tempe, AZ (Hybrid) PAM Governance In Privileged Access Management (PAM) positi

The Business Analytics & Financial Reporting team is seeking a Data Analyst, who will be responsible for building and enhancing business intelligence tools to provide key insights to the Southern Company Gas Engineering & Construction organization.

Title: Senior Analyst – Document Automation & Integration Contract Duration: 12-Month Contract on W2 Location: Can be Remote Department: Business Operations Position Overview: Senior Analyst to support advanced document processing and automation initiatives involving Adobe Acrobat workflows. This contractor will play a key role in optimizing PDF-based operations, developing automation solutions, and maintaining legacy tools critical to business functions. The ideal candidate will have strong analytical and technical capabilities, with flexibility in technology use to achieve outcomes efficiently. Preferred Qualifications: • Experience with Adobe Acrobat plug-in development (C/C++ and SDK), • Proficiency in JavaScript for Acrobat scripting, • Familiarity with Visual Basic and legacy tool support, • Understanding of interapplication communication (IAC), • Strong project coordination and documentation skills Top Three Skills: 1. Programmatic PDF Manipulation Expertise Candidates must demonstrate hands-on experience with automating and modifying PDF files—merging, bookmarking, hyperlinking, applying overlays, and optimizing—using any suitable technology. This is the core function of the role and cannot be compromised., 2. Process Automation and Error Handling The ability to build reliable, automated workflows that include logging, error recovery, and quality control is essential. Candidates should show experience in designing resilient systems that handle interruptions and maintain data integrity., 3. Technical Independence and Flexibility Candidates must be able to deliver outcomes regardless of the specific programming language or toolset. Whether using C/C++, JavaScript, or other technologies, they should be capable of adapting to the environment and achieving the required functionality. Compensation: The hourly rate for this position is between $80.21-88.23 per hour. [Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Field Support Technician Location: Atlanta, GA Duration: 12 months Client: APS-IT THIS IS AN ON-SITE POSITION Summary: School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support. Scope of Work/Key Responsibilities: Adhere to established standard operating procedures and service level agreements through the following: • Maintain exceptional customer service posture at ALL TIMES, • Build and maintain strong relationships with school leadership and staff (Principals, Assistant Principals, Main Office staff, School Business Managers, Media Specialists), • Arrive at the school no less than 30 minutes before the first bell, • Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported, • Work with Level 3 support and specialized Subject Matter Experts to resolve advanced technical issues., • Escalate complex issues to the Lead Field Technician or IT Manager as a first point of contact, • Support a teaming environment with field support technicians at other schools within your assigned cluster and beyond, • Provide support for IT projects and AV events at assigned schools, • Document all tickets, troubleshooting steps, and resolutions in Incident IQ for accountability, audits, and knowledge base development., • Record and submit checklists or other documentation as required for upward reporting and accountability, • Attend mandatory monthly professional development meetings, • 3 years of work experience minimum, • A Certification REQUIRED, • Strong customer service skills, • Strong oral and written communication skills, • Prior experience with desk-side and break/fix support is a MUST, • Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST, • Proficient in understanding network infrastructure and wireless support, • Familiarity with ticketing systems (Incident IQ) preferred, • Experience in an educational environment is a plus, • Must pass a fingerprint background check, • Must be authorized to work in the United States, • Minimum of an Associate degree (preferred), • A Certification Leadership: The School Support Field Technician will take day-to-day direction from the Lead Field Technician or the IT Manager. The School Support Field Technician provides regular updates, meets deadlines, and follows established district service-level agreements (SLAs).

Commercial Services Analyst 12+ Month Contract Candidates need to be located in Wisconsin/Chicago, IL and Atlanta, GA (basically CST and EST time zones). Pay: 26/hr, W 2 Work location (Remote/hybrid/City, state): Fully remote but if based in Wisconsin there is a possibility of going into the local office one day per week. Temp to Perm (Yes/No) : possibly No travel, no overtime Manager note- all candidates submitted, absolute must have proven Advanced Excel skills using large excel files (100K+ records) and SFDC skills. Job Description Summary Responsible for supporting the Services Commercial Execution team through data driven analytics, standardized metrics, and impactful Service Market Life-cycle insights to drive profitable growth programs within the Services Commercial team. Role requires effective partnership with Sales, Product Management, Operations, and other stakeholders to define commercial needs, determine market drivers, identify potential targets, and deliver robust, scalable analytics for commercial teams to achieve sales performance. This position is also responsible for Salesforce.com dashboard reporting delivering leading indicators and funnel vitality metrics for the Commercial team to effectively manage their funnel. This position will support the Commercial Execution team drive center of excellence culture and performance across initiatives. Roles and Responsibilities • Provide Service Market & Life-cycle analytics including capture trends, installed base targeting programs and business planning activities to drive sales volume., • Leverage data to segment the market, identify targets and support Product Management expand sales through product launches and campaign activations., • Deliver Service market analytics to quantify the Client installed base, understand addressable market, and measure share performance across portfolios., • Drive share gain growth programs by determining customers with aged Client assets for lead generation call campaigns. Supply asset and customer analytics and measure progress to achieve success., • Drive share gain growth programs by identifying under penetrated product portfolios and customer segments and building opportunity campaigns for commercial teams., • Provide analytical support for initiatives to gain price and improve margin., • Prepare analytics to measure the client service experience and drive stickiness within strategic client partnerships., • Drive analytics to support simplification of commercial offerings., • Measure expansion efforts to drive upgrades of installed base assets., • Advance strategic channel coverage alignment initiatives and partner with Commercial teams to increase effectiveness., • Partner with cross-functional teams to improve data quality leveraged in daily management systems (DMS)., • Deliver routine analytics for scorecards, monthly leadership operating reviews, and other standard reporting., • Design, build and deploy Salesforce.com dashboards to provide leading indicators and measure performance for the Service Commercial teams and programs., • Help drive new metrics, tracking methodologies and data visualizations to better understand performance of install based trends and insights across the Service Commercial and adjacent equipment sales and delivery teams., • Suggest improvement for enhanced efficiency and process improvements. Required Qualifications • 3-5 years of experience supporting a large matrixed sales organization requiring iterative modeling or analytics., • Bachelor’s degree., • Strong data analytics and reporting skills (i.e. Ability to manage large datasets, assess impact, identify trends and insights to drive positive outcomes)., • Advanced MS-Excel user., • 3-5 years of experience with Salesforce.com or Siebel., • 3 years of experience with dashboards and reporting., • Knowledge of sales process., • Results oriented with ability to translate strategy with data and facts. Desired Characteristics • Strong oral and written communication skills., • Strong interpersonal skills., • Demonstrated ability to understand requirements, document, plan, and execute programs., • Business Intelligence Tools (Power BI, Spotfire, Einstein Analytics, Anaplan)., • Knowledge of Data Governance principles., • Knowledge of Project Management., • MedTech or Healthcare experience.

Title: AI Operations Analyst – Regulatory Medical Writing Contract Duration: 12+ Month Contract on W2 Location: Can be Remote Department: Regulatory Medical Writing (RMW) Position Summary We are seeking a skilled and experienced contractor to support the delivery of the AI strategy within Regulatory Medical Writing (RMW). This role will work closely with the RMW AI Business Lead to enable digitization, streamline document processes, and support the deployment of AI-powered solutions across the document lifecycle. Required Qualifications Strong understanding of the RMW document landscape, including Clinical Study Reports (CSRs), narratives, and other regulatory deliverables Familiarity with Regulatory Information Management and Data Sharing systems Proven experience in digital transformation initiatives, such as: GenAI-enabled CSR authoring Structured data workflows Automation of document processes Business Impact & Risk This role is critical to ensuring timely development and deployment of AI technologies for Document Generation, Review, and Quality Control. Without this resource, key milestones may be delayed, impacting operational efficiency and innovation delivery. Top Three Skills: Compensation: The hourly rate for this position is between $80.21-88.23 per hour. [Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Job Description ** Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is looking for an experienced Administrative Analyst to fill a contract assignment in Forest Park, GA. Job Title: Administrative Analyst Requirements: Please send me your resume to Rates: $20.00 - $22.00 per hour Local candidates only. US Citizen required. Overview: This role will be split between approximately 50/50: • Administrative Role as described below and 2. Transmission Analyst Role as described below., • Administrative Role Highly professional and responsive in all interactions with managers and staff., • Bachelor’s Degree in Business, Accounting, Finance, Economics or related field OR, • Associates Degree in Business, Accounting, Finance, Economics or related field preferred and 2 years’ experience, • Previous experience in accounting, finance, or business administration – preferred, • Understanding of accounting and management reporting – preferred, • Demonstrated experience with Enterprise Solutions applications (i.e., MAXIMO, Oracle, Financials, PowerPlant, etc.) or other enterprise financial and inventory management platforms (e.g., SAP)., • Working knowledge of CAMP a plus, • Demonstrated use of Microsoft products (Word, Excel (pivot tables), Power Point, etc.), • Experience coordinating multiple requests and ensuring goals and objectives are met Knowledge, Skills, and Abilities:, • Demonstrate “Our Values” of Safety First, Superior Performance, Total Commitment and Unquestionable Trust in all interactions., • Proficient analytical and problem-solving skills, • Demonstrate organizational and planning skills, • Knowledge of data management and retrieval techniques with strong technical skills, • Ability to multi-task and adapt to a changing environment, • Proficient in Microsoft Excel and using pivot tables, • Experience with the following company specific systems: CAMP, Oracle, iExpense, MOBIWorking knowledge of Microsoft Access and Power BI a plus, • Other attributes include being team player, proactive and a strategic thinker, • The Transmission Analyst will provide analytical support to the leadership team by reviewing and tracking specific Vendor costs as well as researching spending patterns throughout the Substation organization., • Attention to detail will be necessary to audit invoices, verify accounts, organizations, and contracts for billing., • Work with contractor Oversight team to understand work practices, processes and job requirements in order to assist with back-office operations., • Candidate should have knowledge of CAMP and will serve as a member of the system wide CAMP steering committee, recommending upgrades to the system., • The successful candidate will need to establish effective relationships and communications with substation engineering leadership, multiple levels of management, PMO, Financial Support, and contractor firms., • Gather cost data and analyze contractor spending, • Develop metrics & management reporting as requested to provide substation management with necessary information to make well informed decisions, • Establish and maintain effective relationships with internal business unit partners such as IT, Corporate Financial Support, PMO, contract firms, and others, • Other projects & ad hoc reporting as needed, • Assist with storm restoration duties as needed This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650

Provides leadership and strategic direction for the Shared Services IT's IT Controls and Processes function, supporting GSOC, GTC, and OPC, ensuring customer satisfaction with the services provided. The manager collaborates with IT leadership and business stakeholders to identify, prioritize, develop, maintain, and ensure adherence to IT internal controls, including those support Sarbanes Oxley and NERC Critical Infrastructure Protection compliance requirements. The manager also collaborates with IT leadership to develop and maintain IT processes supporting the service-oriented IT operating model, including ITIL processes and those driving agile ways of working. Examples of some of the processes that this position is responsible for include change management, incident management, asset management, software license management, and vendor management. This role oversees the operating of all internal controls, ensures all controls are clearly documented, ensures controls have assigned control ownership within Shared Services IT, and works closely with internal and external auditors on the independent assessment of IT controls. When audit findings are identified, this position collaborates with IT leadership to develop and ensure completion of associated management action plans. This position is directly accountable for the timely completion of high quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: • Strategic Management - Works closely with IT and business stakeholders to understand their IT controls and IT process needs and aligns these needs with strategic initiatives. Develops and maintains applicable IT policies and processes. Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices. Ensures the department's ability to manage change based on evolving business needs and data requirements., • Relationship Management - Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction. Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the user infrastructure services rendered. Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration., • Financial Management - Manages the budget for the IT internal controls and processes team ensuring adherence to budgets and strategic plans. Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis. Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders., • Personnel Management - Manages individual and departmental team performance towards achieving desired results and client perceptions. Ensures that experienced and knowledgeable personnel are hired and retained. Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients. Provides feedback to associates regarding their work, skills, and development. Trains associates to ensure optimum staff development and coverage plans are in place., • Leadership - Communicates a vision, strategy, and initiatives that inspire the team to succeed. Sets and models standards for integrity, cooperation, and work habits. Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members., • Administration - Manages the execution of routine departmental tasks. Provides department reporting and operational metrics. Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc., • Operations Management - Ensures efficient and high-quality operations of the IT controls and processes functions. Oversees the design, implementation, management, and periodic assessment and reporting of IT internal controls, including those necessary for compliance with Sarbanes Oxley and NERC CIP. Responsible for the implementation of internal IT processes including change management, incident management, knowledge management, asset management, software license management, and vendor management. Establishes and implements plans and standards supporting IT controls and processes. Drives a spirit of innovation and continuous improvement within the IT user infrastructure team to constantly improve our technology and our support. Develops and maintains IT standards, policies, and procedures. Ensures adequate testing and performance of IT internal controls and processes prior to implementation., • Provides leadership and support during activation of Major Incidents, Disaster Recovery, Business Continuity, and the Security Incident Response and Recovery Plans. Required Qualifications: Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, or related field. Experience: 10 years in the area of IT, IT Audit, Application Support, Software Engineering, ITSM, Agile, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: • Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with areas defined above with at least 5 years of experience in a supervisory or leadership role, OR, • Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours: Provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

This position, within the Enterprise Systems Analyst job family of IT, will have the primary responsibility of providing technical support and development within the IBM Maximo platform. The ideal candidate will have expert level technical knowledge of the Maximo application while also possessing a balance of excellent customer service skills and general technical abilities. Responsibilities for any and all Enterprise applications will evolve throughout the years as business and IT support needs change. Desired is a candidate with an ability to listen to customer needs and takes action to design/implement/test systems/solutions that exceed customer requirements. The ideal candidate will be technical, a self-starter, a communicator and an employee who thrives on multi-tasking. The Enterprise Systems Analyst is responsible for conducting comprehensive system analysis, designing and implementing appropriate information systems in accordance with the company's overarching information systems architecture. This role requires a deep understanding of business needs, system requirements, and the ability to recommend and execute technology solutions to improve business processes. The analyst will specialize in a set of enterprise applications including systems such as Maximo, Infor, SharePoint, etc. or business areas such as O&M, finance/accounting, HR, supply chain, etc. Key tasks include but are not limited to collecting and analyzing information from system users, identifying business needs, estimating the cost of system solutions, and preparing project plans. The Enterprise Systems Analyst will also be responsible for building and developing application tables/panels/reports, troubleshooting and resolving testing issues, providing tier 2 and tier 3 support to end users, and conducting research to identify possible system solutions. This position requires a strong customer service focus, positive attitude, and excellent oral and written communications skills. Responsible for compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, RUS, OSHA, SOX, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: • System Implementation & Support: Implements and configures Enterprise System applications, develops external interfaces, troubleshoots testing issues, and provides tier 2 and tier 3 support to end users., • System Analysis & Design: Collects and analyzes information from system users, identifies business needs, and formulates the scope and objectives of the system. Translates business requirements into application requirements., • Project Management & Planning: Prepares project plans, coordinates resources, and manages consultants in system development and problem-solving techniques. Assists IT and customer director level management with the project approval process., • Documentation & Research: Prepares and maintains technical documentation, conducts research to identify possible system solutions, and documents the relationships between the components of the application system., • Standards Development: Coordinates the development of standards and standard procedures to support a productive, secure, efficient Enterprise Application environment. Education: Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related field from an accredited college or university. Experience: • Level III - Minimum of 4 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting., • Level IV - Minimum of 6 years in designing and managing Enterprise systems, conducting system assessments, and troubleshooting., • Level III - Minimum of 8 years of relevant experience may also be considered., • Level IV - Minimum of 10 years of relevant experience may also be considered., • Level III - Independently manages Enterprise systems, implements new initiatives, and conducts system assessments and troubleshooting. Begins to lead small projects and works closely with other teams to ensure seamless integration and operation of systems., • Level IV - Leads projects for the design, deployment, and management of Enterprise systems. Takes on a leadership role in system design and troubleshooting, and provides technical support across the IT function., • Project Management Professional (PMP), • Technical Expertise:, • Extensive experience with Enterprise systems implementation and management., • Proficiency in project management and system analysis., • Strong knowledge of business process improvement and quality assurance., • Tools and Technologies:, • Experience with project management tools and methodologies., • Familiarity with various Enterprise systems and solutions., • Proficient in documentation and reporting, • Proficient in scripting languages (JavaScript, Python)., • Experience with ITSM tools such as ServiceNow, Ivanti ITSM, etc., • Security:, • In-depth understanding of data/program security best practices., • Experience with security tools and technologies., • Other:, • Knowledge of ITIL processes and best practices., • Experience in managing third-party vendors and contracts, • Experience in managing and leveraging APIs, REST services, etc., • Soft Skills:, • Excellent problem-solving/analytical skills and attention to detail., • Excellent oral and written communication and interpersonal skills., • Excellent customer service focus and positive attitude., • Ability to work independently and as part of a team. Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

Provides leadership and strategic direction for the Shared Services IT's System Infrastructure function, supporting GSOC, GTC, and OPC, ensuring customer satisfaction with the services provided. The manager collaborates with business stakeholders to identify, prioritize, and develop new system infrastructure solutions, leading the implementation of chosen initiatives that integrate company strategy and best practices. This role oversees the design, implementation, and management of server, storage, cloud, virtualization, and database infrastructure. In collaboration with the business and department leadership, this position establishes and implements infrastructure related plans regarding redundancy, recovery, and cloud strategies. The Manager works closely with business units to understand their system needs and delivers tailored infrastructure solutions that support strategic initiatives. In collaboration with the security team and consistent with recognized security benchmarks, this position ensures the organizations systems are securely configured, up-to-date on patching, and regularly upgraded to supportable versions. The manager supports the development, implementation, and maintenance of the IT system infrastructure. They are responsible for the system infrastructure technologies used by the business. They are accountable for developing and maintaining system policies and processes to support the IT governance practices of OPC, GTC, and GSOC. This position is directly accountable for the timely completion of high quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: • Provides leadership and support during activation of Major Incidents, Disaster Recovery, Business Continuity, and the Security Incident Response and Recovery Plans. Required Qualifications: Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, or related field. Experience: 10 years in the area of IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: • Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role., • Eighteen (18) years of direct experience in the experience areas defined above in addition to at least 5 years of experience in a supervisory or leadership role. Specialized Skills: Strong verbal and written communication skills, excellent organization and time management skills, analytical and creative problem-solving skills, ability to establish and maintain effective working relationships as necessitated by the work. Unusual Hours: Provides emergency coverage for technology issues. Responsive to after hours calls, texts, messages, emails, etc. relating to technology and business emergencies Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

Position Summary: The Senior Analyst, HR Technology, is responsible for supporting the design, configuration, testing, and implementation of HR technology solutions to meet the evolving needs of the organization. Reporting to the Manager of SSA HR Technology, this role focuses on ensuring the effective operation of HR systems, maintaining data integrity, and delivering high-quality solutions that enhance the employee experience. This position plays a key role in executing HR technology projects and system enhancements, working closely with HR stakeholders to ensure systems meet functional requirements and organizational goals. The organization's Human Capital Management (HCM) system is Infor CloudSuite, and this role requires expertise in system configuration, troubleshooting, and data analytics. Position Duties/ Essential Functions: HR Technology Support • Configures and maintains HR technology solutions, including the organization's Human Capital Management (HCM) system, Infor CloudSuite., • Provides technical and functional support for system enhancements, including gathering business requirements, system testing, and troubleshooting issues., • Assists in identifying opportunities to streamline processes and improve system functionality., • Supports the implementation of automation and self-service capabilities to enhance the employee and manager experience., • Partners with the Manager of HR Technology to execute system changes and projects, including upgrades, enhancements, and implementations., • Contributes to project deliverables by creating documentation, conducting system testing, and supporting change management activities., • Generates reports and dashboards to support HR decision-making, leveraging analytics to identify trends and system performance issues., • Serves as a point of contact for HR teams, employees, and managers to address system-related questions, issues, and requests., • Collaborates with HR stakeholders, IT partners, and external vendors to implement and maintain HR technology solutions. Essential: Bachelor's Degree Experience • 3-5 years of experience supporting HR technology systems, managing Tier I cloud-based Human Capital Management (HCM) systems (e.g., Infor CloudSuite, SAP SuccessFactors, Oracle HCM)., • Hands-on experience in system configuration, testing, and troubleshooting within an HR technology environment., • Proficiency in HR processes such as payroll, benefits, talent acquisition, learning management, and performance management, with the ability to ensure system alignment with functional needs., • Experience in generating reports and dashboards, with the ability to translate data into actionable insights. 4 years additional experience as outlined above Skills • Strong knowledge of Tier I Human Capital Management (HCM) systems, with expertise in system configuration and functionality., • Excellent problem-solving skills and attention to detail, with the ability to troubleshoot system issues and identify root causes., • Effective communication and collaboration skills to work with cross-functional teams and provide support to end users., • Strong analytical and data management skills., • Familiarity with HR system compliance, data privacy, and governance best practices., • Ability to manage multiple tasks and priorities in a dynamic, fast-paced environment. Licenses/ Certifications Preferred: Project Management Professional Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer satisfaction with the services provided. Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior customer service experience handling technology-related incident resolution and request fulfillment to end users organization wide. The manager collaborates with business stakeholders to ensure that technology related customer service expectations are met and exceeded. This role oversees the development and implementation of ITIL related services including service request, knowledge management, and incident management within defined Service Level Agreements. Performs incident trend analysis (Incident Management); making and implementing recommendations to reduce recurring issues. In collaboration with the business and department leadership, this position timely deploys and updates desktop and mobile devices to ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to personnel and facilities across the state of Georgia. Support includes desktop, mobile, audio-visual, application, printers, and provides Tier 1 response for all solutions supported by Shared Services IT. This position works closely with the User Infrastructure group to ensure that the user experience is high quality and enables the business through effective productivity and collaboration technology. This position is accountable for developing and maintaining system policies and processes to support the IT service desk functions. This position is directly accountable for the timely completion of high-quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: • Strategic Management - Works closely with business stakeholders to understand their IT service desk needs and aligns these needs with strategic initiatives. Develops and maintains IT service desk policies and processes. Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices. Ensures the department's ability to manage change based on evolving business needs and technology requirements., • Relationship Management - Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction. Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the IT service desk services rendered. Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration., • Financial Management - Manages the budget for the IT service desk, ensuring adherence to budgets and strategic plans. Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis. Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders., • Personnel Management - Manages individual and departmental team performance towards achieving desired results and client perceptions. Ensures that experienced and knowledgeable personnel are hired and retained. Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients. Provides feedback to associates regarding their work, skills, and development. Trains associates to ensure optimum staff development and coverage plans are in place., • Leadership - Communicates a vision, strategy, and initiatives that inspire the team to succeed. Sets and models standards for integrity, cooperation, and work habits. Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members., • Administration - Manages the execution of routine departmental tasks. Provides department reporting and operational metrics. Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc., • Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the development and implementation of processes to ensure superior IT service is delivered to the entire organization through timely expert support, incident resolution, and service request completion. Provides support to users and facilities across Georgia related to desktop, mobile, AV, printers, applications, and other technology needs. Ensures that new user devices are properly configured and deployed in a timely manner. Ensures all requests are effectively resolved in a timely manner. Drives a spirit of innovation and continuous improvement within the IT user infrastructure team to constantly improve our technology and our support. Develops and maintains IT service desk standards, policies, and procedures. Ensures adequate testing and performance of IT service desk processes prior to implementation. Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, or related field. Experience: 10 years in the area of IT service desk, IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: • Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with IT service desk, IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Unusual Hours: Provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: None What You Will Do: We are seeking an experienced Associate Director to join our growing AI and Data practice, with a dedicated focus on commercial energy providers. This individual will be a hands-on leader, responsible for shaping and delivering AI- and data-driven transformations that enable utilities to achieve operational excellence, decarbonization goals, grid modernization, and customer-centric innovation. The Associate Director will oversee cross-functional teams and collaborate directly with client executives and business leaders to drive value through advanced analytics, data strategy, and AI-based solutions. This is a leadership role for someone who thrives at the intersection of technology, data, and industry strategy. Client Leadership & Engagement * Serve as a trusted advisor to utility clients on AI and data strategy, including demand forecasting, asset analytics, grid optimization, and customer engagement. * Lead client engagements end-to-end from strategy through implementation, ensuring delivery excellence and measurable business outcomes. * Develop and maintain relationships with key clients and stakeholders. Solution Development & Innovation * Design and lead AI/ML and analytics solutions using best-in-class tools and platforms. * Translate business challenges into actionable use cases and scalable data and analytics products. * Stay ahead of industry trends and emerging technologies to inform solution development. Team & Practice Leadership * Support business development through proposal development, thought leadership, and strategic pursuits. * Mentor and lead multi-disciplinary consulting teams including data scientists, engineers, and business consultants. * Contribute to recruiting, talent development, and thought leadership within the practice. Industry & Domain Expertise * Apply deep knowledge of the energy and utilities industry to shape strategies around DER integration, energy transition, grid modernization, regulatory compliance, and customer experience. * Interpret regulatory and policy changes to identify opportunities for AI and data enablement. What You Will Need: * Minimum SEVEN (7) years of experience of hands-on AI, data engineering, and analytics expertise * Minimum FIVE (5) years of experience delivering data-driven transformation programs within the utilities or broader energy sector. * Strong understanding of AI/ML technologies, data platforms (e.g., Snowflake, Databricks, AWS/GCP/Azure), and analytics methodologies. * Demonstrated experience supporting the business development lifecycle, such as capture and proposal writing related activities. * Proven track record of leading large-scale analytics and AI engagements from concept to execution. * Demonstrated ability to source and lead the formation and execution of successful partnerships between and across major stakeholders including technology partners and business end-users. * Proven ability to collaborate with audiences with a wide range of technical knowledge and at different levels of an organization, from the C-Suite (CIO, CISO, CDO) to a data engineer or data analyst. * Ability to influence and motivate a team of data and AI specialists across a variety of functions to establish and deliver capabilities at scale. * Excellent communication, facilitation, and relationship-building skills. What Would Be Nice To Have: * Bachelor's degree * Masters Degree in Data Engineering, Data Science, Artificial Intelligence, Computer Science, or related technical field * AI/LLM Certifications * Project Management Professional (PMP) The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave and Adoption Assistance * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Student Loan PayDown * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program * Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at ___. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or ___. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received, please contact ___. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

The Senior Financial Analyst prepares the monthly financial reports and helps management identify and understand the potential financial impact of various business issues, opportunities, and decisions. Senior Financial Analyst (Remote). The salary range for candidates in applicable jurisdictions in

Job Description Job Title: Project Support 2 / Analyst I - Employee Concerns Date Posted: 10/6/2025 Location: 30 Ivan Allen Jr Blvd, NW, Atlanta, GA 30308 Job Type: Contract Full-Time Immediate W2 contract position available in Atlanta, GA (Hybrid: 4 office, 1 remote). Estimated Duration: 1 year Job Summary: · The primary purpose of this function is to ensure that escalated concerns across all company's markets are researched and resolved. · The incumbent will work in an extremely high volume, fast paced and multi-tasking environment and take ownership for commercial and residential escalated customer requests received multiple channels. · The incumbent is accountable for managing the formal complaint process and conducting root cause analysis on issues in order to improve customer satisfaction. · The incumbent must comply with applicable federal, state and local laws, regulations and ordinances; maintain regulatory and industry relations; and adhere to key performance indicators as well as both internal and regulatory service levels. · This role includes offline responsibilities. · The incumbent will also be trained on other department functions and serve as a back-up when needed. Major Job Responsibilities: · Resolve escalated complaints (e.g., via call center, media, BBB, Governmental Affairs, Consumers Utility Council, Attorney General’s Office, LDCs, and complaints escalated to senior officers) · Handle and respond to regulatory complaints for multiple operating entities within seven (7) jurisdictions with multiple LDCs within most jurisdictions. · Utilize multiple CIS, regulatory, financial, vendor and partner systems daily in order to perform job duties. · Research customer requests, identify solutions, and respond to customers within the outlined regulatory requirements and service level agreements. · Respond to subpoenas, bankruptcies, fraud alerts and fraud affidavits for data requests and investigations and refer to Legal when appropriate. · Investigate and responds to media related issues received from Corporate Communications. · Own and support various accounting processes to include daily cash sheet, posting of payments from lockbox and payment vendors, billing/payment research and resolution, processing of daily Distribution and Tax vouchers, refund processing, taxation research and resolution. · Identify and communicate trends related to a potential larger issue which may affect other customers. · Maintain knowledge of regulatory requirements and ensure compliance in the handling of all customer inquiries and escalations. · Serve as a back-up for back-office functions as needed to support service level agreements. · Provide customer service for contract commercial accounts via multiple channels (examples: inbound calls, faxes, and email). · Respond and resolve inquiries from various social media and public channels to include Twitter, Facebook, and LinkedIn, Georgia Gas Savings, BBB Reviews. · Support process improvements resulting from analysis and recommendations. · Maintain working knowledge of all company products, services, and promotional offers. · Prioritize and manage assigned workload based on the urgency of customer and business impact. · Development and maintain effective working relationships internally (business owners such as marketing, B2B, regulatory, legal, operations, accounting and credit collections) and externally (customers, vendor partners, regulatory bodies, BBB, LDCs) Education, Certifications/Licenses: · Required: o Associates’ Degree or equivalent experience · Preferred: o BA/BS Degree in business administration, project management, or a related field. Related Work Experience: · Required: o 5 - 7 years of experience resolving escalated customer concerns such as complaints received from regulatory or governmental agencies, Better Business Bureau (BBB) and senior level executives via multiple communication channels such as phone, email, written communication, social media platforms and chat. o 5 - 7 years of conducting root cause analysis on escalated, compliance and senior level executive issue and complaints. · Preferred: o 3 - 5 years of experience in utility or call center environment. o 3 - 5 years of experience with Backoffice transaction processing. Specific Skills & Knowledge (Required): · Proficiency in MS Office Suite products. · Experience in operating processes and procedures included but not limited to order management, customer service, escalation management, billing processes, regulatory and legal processes, etc. · Exceptional customer service skills to include active listening, ability to de-escalate situations with internal or external customers, utilize exceptional verbal and written skills while effectively adjusting communication styles to meet the needs of the audience to create win-win solutions for the customer and the company, · Experience in the ability to effectively research and identify the root cause of issues based on analysis of information compiled from multiple systems and or data sources and communicate findings at different levels. · Experience in managing multiple tasks with different priorities to ensure deadlines are met and commitments are kept. Working Conditions: · Work environment, in the office/on-site (This assignment will be 4 days onsite, 1 day remote.) · 95% keyboarding Company DescriptionWe provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.

Job Description Position Description The Partner Integration Lead is a member of the SBE’s Technology Department and reports to the Partner Integration Manager. The Partner Integration Lead is responsible for analyzing SBE’s EDE (Enhanced Direct Enrollment) Partners’ policies, and participate in inspections and program evaluations—that integrate with the Georgia Access Eligibility & Enrollment System to provide a seamless consumer health insurance shopping experience from application to enrollment. The Project Manager will build a deep knowledge of all aspects of the SBE functions and will collaborate closely with the Bus iness Technical Analyst to identify and meet emerging needs and improvement opportunities. SBE staff, including the Project Manager, are expected to develop working knowledge of federal SBE requirements, reports, policies, systems, and regulations as they apply to the responsibilities of their role. Local candidates only as they will be required to work onsite 3 days per week. Responsibilities: This role manages all aspects of the CMS and EDE Partner-related coordination and activities, including the annual partner Operational Readiness Reviews (ORRs), change management, system testing, insurance carrier backend processes, and partner compliance reviews. The responsibilities of this role include, but are not limited to the following: Program Operations -Support the annual partner application process including application updates, reviews, and approvals. -Support the technical implementation of the program for partners for Open Enrollment (OE) 2026 go-live on November 1, 2026, and ongoing. -Support the annual partner ORRs with support from the Eligibility and Policy Manager and the Information Security Officer. -Manage the review and approval of partner consumer QHP applications and technical change requests with support from other SBE staff as needed. -Facilitate communication between internal teams, partners, and CMS, acting as the point of contact for project-related inquiries. -Maintain detailed records of the partner application process, ORR status, and CMS change requests. -Generate regular project status reports and provide updates to senior management on progress, challenges, and solutions. -Coordinate reviews and approvals of partner applications, ensuring all necessary documentation and approvals are in place. -Work closely with internal teams to manage communications and feedback during the application process. -Host regular coordination meetings with cross-functional teams (e.g., Legal, Policy, Operations) to ensure alignment and address any concerns during -the application cycle. -Monitor CMS changes to their Enhanced Direct Enrollment (EDE) program and SBE requirements and coordinate with the Eligibility and Policy -Manager to determine the impact and what changes will be adopted by Georgia Access. -Direct the required partner documentation updates (e.g., ORR materials, business requirements, technical requirements) and review updates -completed by the Partner Integration Analysts. -Monitor changes made by CMS to the Enhanced Direct Enrollment (EDE) program and provide feedback to leadership if the same changes should be -adopted by Georgia Access. -Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility -Creating and maintaining comprehensive project documentation -Developing detailed project plan(s) and visual tools to track progress -Perform risk management to minimize project risks -Reporting and escalating to management as needed -Coordinating mitigation of project issues that arise -Participating in crafting and documenting appropriate responses to major business issues that arise and could significantly impact stakeholders Stakeholder Engagement -Serve as the main point of contact on behalf of the SBE for Center of Medicaid and Medicaid Services (CMS) and all EDE partners & Issuers -interactions, including program and technical questions, issues, and coordination with technical vendor(s). -Skilled in facilitating meetings, discussions, and brainstorming sessions to drive decisions and outcomes. -Meet regularly with the partners to communicate program and policy updates, technical progress, challenges, and mitigation strategies as necessary. -Meet with the Technology Director, SBE leadership, and partners to communicate technical program status, progress, timelines, challenges, system -issues, and proposed mitigation strategies as needed. -Establishing and maintaining relationships with third parties/vendors and business partners -Managing relationships with internal clients and all stakeholders Education & Years of Experience • Bachelor’s degree and at least 6 years of relevant professional experience., • Master's degree in a relevant field may be substituted for 2 years of experience. Experience, Knowledge, & Skills • Strong background in managing technology implementation projects., • Proficient in project management software (e.g., Microsoft Project, Jira etc).

Job DescriptionDescriptionAbout Reserv Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you. About the role The Reserv Licensing Manager will act as the central point of contact for all things related to adjuster licensing and compliance, ensuring that the organization operates within legal and ethical boundaries. The Reserv Licensing Compliance Analyst will oversee and execute the process of ensuring that our adjusters are properly licensed and compliant with all relevant regulations. This includes developing and implementing licensing strategies, managing the application and renewal process, and staying abreast of changes in licensing laws and regulations. They will also play a key role in educating staff and stakeholders on licensing requirements and ensuring the organization meets all compliance obligations. Who you are • Highly motivated and growth-oriented, • Subject matter expert. You have deep technical and subject matter experience in the world of US Adjuster licensing., • Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics, • Passionate professional who cares about their team, the customer, and their experience., • Empathetic peer leader. You exercise empathy and patience towards everyone you interact with., • Sense of urgency - at all times. That does not mean working at all hours., • Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems., • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts. Problem solver., • You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture., • Anti-status quo. You don't just wish things were done differently, you action on it., • Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process., • Licensing Management: Build and Oversee the adjuster licensing process, from initial application to renewal, ensuring all adjusters are properly licensed in the relevant states., • Regulatory Compliance: Monitor and interpret changes in insurance regulations related to adjuster licensing and ensure the organization adapts its practices accordingly., • Policy and Procedure Development: Create, implement, and maintain policies and procedures related to adjuster licensing and compliance., • Training and Education: Educate claims staff, adjusters, and other stakeholders on licensing requirements, compliance procedures, and best practices., • Communication and Collaboration: Maintain open communication with regulators, internal teams, and external partners regarding licensing and compliance matters., • Risk Management: Identify and assess and mitigate potential risks related to licensing and compliance and develop strategies to mitigate those risks., • Monitoring and Reporting: Track licensing deadlines, manage compliance reporting, and provide regular updates on licensing and compliance status. Requirements, • 4 years' experience in adjuster license management: In-depth understanding of insurance laws and regulations, particularly those related to adjuster licensing. Proven experience with the adjuster licensing process, including applications, renewals, and continuing education requirements., • 3 years' experience in building and leading high-performing teams., • Experience in claims operations or working with claims., • Demonstrated ability to develop and implement compliance programs and initiatives across multiple areas of compliance., • Excellent analytical and problem-solving skills with the ability to analyze regulatory changes and their impact on the business., • Strong drafting and policy-writing skills, with the ability to create clear, concise, and comprehensive policies, procedures, and training materials., • Experience working collaboratively with cross-functional teams and technology departments to develop and implement automated compliance solutions., • Exceptional communication and interpersonal skills with the ability to effectively communicate complex compliance matters to employees at all levels of the organization., • Detail-oriented with strong organizational skills and the ability to prioritize and manage multiple tasks and deadlines.Benefits, • Generous health-insurance package with nationwide coverage, vision, & dental, • 401(k) retirement plan with employer matching, • Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!, • Generous family leave policy after 8 months of continuous work, • Work from anywhere to facilitate your work life balance, • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder! Additionally, we will • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role, • Work toward reducing and eliminating all the administrative work from an adjuster role, • Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Job Description Position Overview Brillion is seeking a motivated and experienced Project Manager to join our Professional Services team. This role is responsible for leading Salesforce-based Brillion product implementation projects from initiation through post-deployment, ensuring delivery on time, within budget, and aligned to contractual scope. The ideal candidate will combine strong project management discipline with excellent customer-facing skills, the ability to track and forecast financials accurately, and the capacity to collaborate across multiple functions including Finance, Solution Architects, Business Analysts, Account Executives, and Support. The Project Manager will act with independence in managing customer expectations, project execution, and internal reporting, while contributing to the success and profitability of Professional Services delivery. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: • Project Delivery & Execution, • Lead Salesforce and Brillion product implementation projects across all phases: blueprinting/detailed design, configuration, testing, deployment, and post-deployment stabilization., • Manage scope and contractual commitments; clearly identify what is in-scope vs. out-of-scope and escalate changes appropriately., • Drive adherence to project schedules, milestones, and deliverables while proactively mitigating risks., • Financial & Resource Management, • Track and report project budgets, forecasts, and actuals with accuracy., • Collaborate with Finance to ensure revenue recognition, invoicing, and margin goals are achieved., • Manage resource allocation across multiple projects; ensure team capacity aligns with estimates and commitments., • Use Jira and related tools to manage tasks, track original estimates, and monitor remaining hours for accurate forecasting., • Customer & Stakeholder Management, • Manage customer expectations and sentiment throughout the project lifecycle., • Serve as the primary point of contact for clients, ensuring professional, timely, and transparent communication., • Collaborate with Account Executives, Solution Architects, Business Analysts, and Support teams to deliver a seamless customer experience., • Build trust with customers by demonstrating knowledge of Brillion products and effectively presenting project details in front of clients., • Team Leadership & Collaboration, • Partner with internal teams to manage dependencies, resolve issues, and escalate risks when necessary., • Provide leadership and accountability for project team members, offering feedback on performance to Professional Services leadership., • Bachelors Degree preferred but not required., • 5+ years of project management experience in software implementation projects, with a strong focus on Salesforce-related initiatives., • Experience in budget management, forecasting, and financial reporting for Professional Services projects., • Familiarity with Salesforce products and delivery (experience as a Salesforce Business Analyst, Administrator, or Project Manager strongly preferred). Salesforce certifications (Administrator, Architect, or Project Manager) a plus., • Experience with both Agile and Waterfall project management methodologies., • Proficiency with project management tools such as Jira, MS Project, Planner Monday.com or equivalent, and the MS Office suite (Word, Excel, Outlook, PowerPoint)., • Proven ability to manage scope, schedule, and budget while maintaining customer satisfaction., • Strong customer-facing skills, including clear written and verbal communication. Fully Remote! - Occasional Travel to Atlanta, GA Must be legally allowed to work in USA or Canada

Job Description Under broad supervision, manages projects through full life cycle from project definition through implementation of project deliverables. Creates collaborative partnership with all internal and external team members to accomplish the deliverables. Background: The State of is implementing a State-based Exchange (SBE), Access, to improve access to affordable, quality health insurance for residents. The Go-live date for the SBE was November 1, 2024. The SBE is being implemented as a new division within the Office of Commissioner of Insurance and Safety Fire (OCI). The goals of Access are to increase competition, innovation, and private sector investment in s market, improve the shopping and enrollment experience for consumers, and reduce the number of uninsured ns. Access is designed to enhance consumer choice by facilitating a more competitive marketplace with s private-sector partners providing innovative solutions for enrollment. Consumers will have the option to shop for, compare, and enroll in qualified health plans (QHPs) and stand-alone dental plans (SADPs) through certified web-brokers and health insurance carriers in addition to the States consumer portal. Access will be the nations first SBE that offers both private - and public-sector enrolment channels for consumers. The State will also certify Navigators and Certified Application Counselors (CACs) to provide consumer assistance. Access is comprised of a number of technology providers, partners, and interfaces. In the current plan, a contracted vendor will implement and maintain the Access Eligibility and Enrollment System as a Software-as-a-Service (SaaS) product. The Eligibility and Enrollment System will have several interfaces with federal and state systems, including the Federal Data Services Hub, the Centers for Medicare & Medicaid Services (CMS), Internal Revenue Service (IRS), and the States Medicaid eligibility system. In addition, the Eligibility and Enrollment System interfaces with health insurance carriers for consumer enrollment information and with private sector partners (e.g., web-brokers) for plan shopping and selection. Access must maintain compliance with HIPAA, PHI, and PII across all vendors and systems. Position Description: The Partner Integration Lead is a member of the SBEs Technology Department and reports to the Partner Integration Manager. The Partner Integration Lead is responsible for analyzing SBEs EDE (Enhanced Direct Enrollment) Partners policies, and participate in inspections and program evaluationsthat integrate with the Access Eligibility & Enrollment System to provide a seamless consumer health insurance shopping experience from application to enrollment. The Project Manager will build a deep knowledge of all aspects of the SBE functions and will collaborate closely with the Bus iness Technical Analyst to identify and meet emerging needs and improvement opportunities. SBE staff, including the Project Manager, are expected to develop working knowledge of federal SBE requirements, reports, policies, systems, and regulations as they apply to the responsibilities of their role. Local candidates only as they will be required to work onsite 3 days per week. Responsibilities: This role manages all aspects of the CMS and EDE Partner-related coordination and activities, including the annual partner Operational Readiness Reviews (ORRs), change management, system testing, insurance carrier backend processes, and partner compliance reviews. The responsibilities of this role include, but are not limited to the following: Program Operations: Support the annual partner application process including application updates, reviews and approvals. Support the technical implementation of the program for partners for Open Enrollment (OE) 2026 go-live on November 1, 2026, and ongoing. Support the annual partner ORRs with support from the Eligibility and Policy Manager and the Information Security Officer. Manage the review and approval of partner consumer QHP applications and technical change requests with support from other SBE staff as needed. Facilitate communication between internal teams, partners, and CMS, acting as the point of contact for project-related inquiries. Maintain detailed records of the partner application process, ORR status, and CMS change requests. Generate regular project status reports and provide updates to senior management on progress, challenges, and solutions. Coordinate reviews and approvals of partner applications, ensuring all necessary documentation and approvals are in place. Work closely with internal teams to manage communications and feedback during the application process. Host regular coordination meetings with cross-functional teams (e.g., Legal, Policy, Operations) to ensure alignment and address any concerns during the application cycle. Monitor CMS changes to their Enhanced Direct Enrollment (EDE) program and SBE requirements and coordinate with the Eligibility and Policy Manager to determine the impact and what changes will be adopted by Access. Direct the required partner documentation updates (e.g., ORR materials, business requirements, technical requirements) and review updates completed by the Partner Integration Analysts. Monitor changes made by CMS to the Enhanced Direct Enrollment (EDE) program and provide feedback to leadership if the same changes should be adopted by Access. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Creating and maintaining comprehensive project documentation Developing detailed project plan(s) and visual tools to track progress Perform risk management to minimize project risks Reporting and escalating to management as needed Coordinating mitigation of project issues that arise Participating in crafting and documenting appropriate responses to major business issues that arise and could significantly impact stakeholders Stakeholder Engagement: Serve as the main point of contact on behalf of the SBE for Center of Medicaid and Medicaid Services (CMS) and all EDE partners & Issuers interactions, including program and technical questions, issues, and coordination with technical vendor(s). Skilled in facilitating meetings, discussions, and brainstorming sessions to drive decisions and outcomes. Meet regularly with the partners to communicate program and policy updates, technical progress, challenges, and mitigation strategies as necessary. Meet with the Technology Director, SBE leadership, and partners to communicate technical program status, progress, timelines, challenges, system issues, and proposed mitigation strategies as needed. Establishing and maintaining relationships with third parties/vendors and business partners Managing relationships with internal clients and all stakeholders Education & Years of Experience: Bachelors degree and at least 6 years of relevant professional experience. Master's degree in a relevant field may be substituted for 2 years of experience. Experience, Knowledge, & Skills: Strong background in managing technology implementation projects. Proficient in project management software (e.g., Microsoft Project, Jira etc).

Job DescriptionAbout SolAmerica Energy SolAmerica Energy is a private equity-backed firm who develops, builds, owns, and operates distributed generation (DG) solar projects and energy storage solutions. Based in Atlanta, Georgia, SolAmerica has successfully developed and built solar power projects throughout the United States and has a growing pipeline of project opportunities in more than 20 states. SolAmerica is committed to advancing diversity, equity, and inclusion and believes in attracting, retaining, and advancing employees who will best serve and represent its customers, partners, and communities. We promote fostering a work culture of mutual respect and teamwork, ensuring that everyone can grow and contribute at their greatest potential. For additional information about SolAmerica, visit . Primary Duties and Responsibilities SolAmerica Energy is seeking a Project Finance Manager to support the Vice President of Project Finance in: 1. Support the VP in managing all project-level financing activities (including permanent and construction debt and tax equity), 2. Preparing and maintaining project finance models, and, 3. contributing to analysis of new solar energy markets and programs. The Project Finance Manager will be a key member of the company’s finance team, working closely with the VP of Project Finance to optimize the value of the company’s projects and identify strategic growth markets and opportunities for the company. Requirements Core Responsibilities consist of: Support the VP with all debt, tax equity and other project-level financing for the company’s solar and/or storage projects, including determining optimal project financing structures, working with lenders and investors, and negotiating financing agreements. Maintain financial models in coordination with internal and external resources, enabling a streamlined and consistent approach across all business development activities and investment decisions. Value projects and project portfolios owned and under development. Assist with development activities related to optimizing the value of the company’s solar assets, including market research to refine the development model for a campaign, promotion of projects with officials in relevant jurisdictions, and pursuit of financial incentives for projects. Work closely with Business Development and Origination teams to conduct market research and make go-to-market recommendations for the company. Cover the company’s target markets as an analyst would, understanding market conditions, rules and regulations, most important actors within each market, and other key factors influencing the company’s efforts in the market. Support Business Development and origination efforts by leveraging industry contacts. Maintain relationships and originate projects as opportunities arise. Key Skills & Competencies · Excellent written and verbal communication skills. · Detail oriented and organized. · Strong negotiation and presentation skills. · Ability to manage multiple projects under various deadlines. · Ability to create forms, letters, presentations, and spreadsheets using MS Office. · Ability to use all available resources to conduct research. · Self-motivated with ability to work in a team and independently. · Safe driving record and valid driver’s license. · Must be able to walk over undeveloped land unassisted, travel unassisted, and sit at a computer for long periods of time. · Up to 10% travel in support of the position responsibilities. Qualifications ● Proven skills and experience in project-level financing in the solar energy industry. Solar financing experience preferred. ● Minimum of 5 years of relevant working experience ● Familiarity with the development and diligence process required to successfully finance energy projects. ● BA/BS required, ideally in a quantitative, business, or technical field. ● Strong experience and skills with Excel spreadsheets, financial modeling and data analysis. ● Familiarity with financial/accounting principles. ● Familiarity with electricity industry players, economics, and trends. ● Familiarity with solar industry basics and modeling tools (PVSyst, net metering and QF tariffs, etc.). ● Strong analytical and critical thinking skills and ability to interpret large amounts of information from various sources. ● Excellent written and verbal communication skills. ● Positive attitude, high energy, supportive team member, problem solver, able to work in a fast-paced and collaborative environment. Office Location & Travel Requirements Ideal candidates will be based out of the Atlanta, Georgia area and will be able to work from our HQ based in the Midtown area pursuant to the company's hybrid work policy. SolAmerica will consider remote candidates living within a manageable driving or flying distance from Atlanta within the Eastern Standard Time Zone. The position requires occasional travel to HQ and other meetings, as needed. Benefits SolAmerica Energy offers a competitive salary, benefits package (inclusive of equity-based compensation) and performance bonus opportunities with this position. Our total rewards strategy is designed to support our employees to thrive professionally and personally while seeking to create a culture of work/life balance as we work toward our collective goals as a business. We offer a monthly stipend to go towards communication expenses and all our health insurance benefits are effective from Day 1. It’s a great time to join SolAmerica Energy! Third Party Agencies & Candidate Submissions SolAmerica Energy will only consider candidates for this position while it is active. SolAmerica Energy will not consider unsolicited candidate applications from third party agencies.

Job DescriptionPosition: Project Manager / Business Analyst Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with an array of experience in managing and delivering professional services to public, private, education institutions, and nonprofit organizations across globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut’s School of Business Veteran Impact Award, the 2022 Department of Labor’s HIREVet Medallion Gold Award, and the 2023 Small Business Administration Veteran Owned Small Business of the Year Award. Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and solutions. We depend on a diverse team of talented staff to design, develop, and deploy information solutions for our clients. Key Responsibilities • Manage projects and operations, including developing strategic roadmaps, executive briefings, new request intake, and license management using a Just-In-Time (JIT) strategy., • Conduct business analysis to elaborate user stories, prioritize backlogs, and provide clarification on requirements during agile sessions., • Oversee workload scheduling based on government priorities, budget, risk, and quality; track progress in JIRA/ServiceNow., • Provide periodic status updates, monthly reports, and metrics on velocity, trends, bug rates, and customer satisfaction., • Support release management, including quality-focused releases, regression testing, and emergency deployments outside normal hours if needed., • Facilitate incident management, root cause analysis, after-action reports, and change management to minimize disruptions., • Perform product validation, quality control, and user acceptance reviews in collaboration with government product owners., • Develop project documentation, including plans for Authority to Operate (ATO), transition management, and compliance with SDLC/ITIL best practices., • Manage multidisciplinary teams, attend stakeholder meetings, and ensure adherence to AQLs (e.g., 95% user story completion, defect rates)., • Support data management tasks, such as migration for Presidential transitions, and ensure compliance with FRA, PRA, and Section 508., • Bachelor's degree with at least 5 years of relevant experience, or 9+ years of progressive management experience without a degree., • Strong skills in project management, business analysis, product validation, and quality control., • Experience with agile Kanban methodologies, user story documentation, and tools like JIRA, Confluence, and ServiceNow., • Proven ability to manage budgets, risks, and schedules in government or secure environments., • Knowledge of SharePoint ecosystems, data security, and federal regulations (e.g., FIPS 199, DOD 8570)., • Health Benefits (Medical, Dental, Vision and Hearing), • Retirement Benefits (401k) mCRgp1eDPO

Job DescriptionSalary: $15 t0 $17 Job Title: Esports Program Instructor/Coach Location:Georgia Cyber Academy Department: Esports Program Reports to: Program Director Position Type: Part-Time - After School Job Overview: We are seeking a passionate and knowledgeable Esports Program Teacher/Coach to lead and facilitate our growing esports program. This role involves teaching students the fundamentals of esports, developing their competitive gaming skills, and guiding them in areas such as teamwork, strategic thinking, and content creation. The ideal candidate will have a deep understanding of the gaming and esports industry, with the ability to inspire students and cultivate both personal and team development. Key Responsibilities: • Facilitate Esports Curriculum:, • Teach students the fundamentals of competitive gaming across various game genres (e.g., FPS, MOBA, battle royale)., • Educate students about different roles in the esports ecosystem, including pro gamers, coaches, streamers, and analysts., • Help students develop essential skills such as game mechanics, strategic thinking, and team coordination., • Game and Strategy Instruction:, • Teach game-specific strategies and in-game mechanics to improve students gameplay., • Provide individual coaching and feedback to help students refine their skills, including aiming, movement, and decision-making., • Lead classroom discussions and exercises that build critical thinking and problem-solving in gaming scenarios., • Team Dynamics and Communication:, • Organize team-building activities that foster effective communication and collaboration., • Teach students how to perform under pressure in competitive settings and adapt strategies in real-time during matches., • Help students understand and embrace different roles within a team, ensuring well-rounded gameplay and cooperation., • Tournament Preparation and Management:, • Prepare students for local, regional, or national esports competitions, including scrimmages, practice routines, and mental readiness., • Teach students how to analyze gameplay, review replays, and optimize their performance., • Organize in-house competitions or exhibitions to provide students with live tournament experience., • Content Creation and Streaming:, • Introduce students to the basics of streaming, including setting up hardware, software, and best practices for audience engagement., • Guide students in creating content for gaming platforms like Twitch and YouTube, focusing on building personal brands and monetization strategies., • Career Guidance:, • Educate students on potential career paths in the esports industry (e.g., pro player, shoutcaster, analyst, event planner)., • Assist students in understanding the business side of esports, including sponsorships and networking opportunities., • Program Development and Innovation:, • Stay current on industry trends, new game releases, and developments in esports to ensure the program remains cutting-edge., • Collaborate with the Program Director to continually improve the curriculum and expand the program offerings. Qualifications: • Experience:, • Proven experience in esports, either as a competitive player, coach, or related role., • Familiarity with a variety of esports titles, genres, and game mechanics., • Experience in coaching or teaching esports is a plus., • Skills:, • Strong understanding of the esports ecosystem, including professional gaming, streaming, and tournament formats., • Excellent communication skills with the ability to inspire and guide students., • Ability to work with diverse skill levels, from beginners to competitive players., • Experience with streaming platforms, content creation tools, and Digital Audio Workstations (DAWs) is desirable., • Education:, • Bachelors degree in a related field (e.g., game design, education, sports management) is preferred but not required., • Esports coaching certifications are a plus. Key Competencies: • Passion for gaming and esports., • Ability to mentor and develop students both individually and as part of a team., • Strong organizational and time-management skills., • Patience, adaptability, and an understanding of youth development and education. Salary & Benefits: • Competitive salary based on experience., • Opportunity to lead an innovative and fast-growing esports program., • Access to gaming and teaching resources. This job description outlines the expectations for an esports program facilitator, focusing on teaching, coaching, and managing both the competitive and educational aspects of gaming for students.

Job Description Akkodis is seeking a Project Manager for a Contract job with a client in Plano, TX/ Chicago, IL/ Kennesaw, GA(Hybrid). Responsibilities include managing critical, customer-facing projects, coordinating resources across multiple business lines, and effectively communicating progress and issues to upper-level executives. Rate Range: $68/hour to $73/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Project Manager job responsibilities include: * Managing enterprise-wide technology projects, including implementations, migrations, upgrades, and recoveries. * Coordinating resources across various business lines and ensuring projects remain on budget and schedule. * Identifying project milestones, building out WBS, and managing budgets. * Collaborating with technical teams and stakeholders to define project goals and deliverables. * Identifying and mitigating potential issues to keep projects on track. * Communicating project progress, issues, and solutions to upper-level executives. * Managing shifting priorities and resource allocation to meet project demands. Desired Qualifications: * University degree or college diploma in Business Technology, or a related field. * 7+ years of direct project management experience, preferably in enterprise-wide technology projects. * Scrum Master Certification with experience in Agile and SAFe methodologies. * Delivery Lead experience with a strong understanding of Enterprise Change requirements and Governance. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at . Pay Details: $68.00 to $73.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description Purpose: The Human Resources Analyst is responsible for collecting, analyzing, and reporting on data related to HR functions such as performance management, recruitment, compensation, benefits, and compliance. This role supports data-driven decision-making and helps improve HR processes and policies across the organization. Essential Duties and Responsibilities • Communication with the Corporate headquarter in China required. Must be able to speak Mandarin., • Collect and analyze HR data, metrics, and statistics from internal and external sources., • Create and maintain HR dashboards and reports for leadership decision-making., • Evaluate trends and patterns in areas like employee engagement, retention, turnover, and performance., • Assist in developing compensation and benefits strategies through market research and benchmarking., • Support workforce planning and talent management by providing analytics on hiring, promotions, and internal movement., • Monitor compliance with labor laws and internal policies; assist with audits and reporting as needed., • Work with HRIS systems to ensure data accuracy and streamline HR processes., • Develop and deliver data-driven recommendations for improving HR operations., • Collaborate with other HR team members as well as other departments to understand business needs and translate them into HR insights., • Bachelor's degree in Business Administration, Statistics, Human resources management or related field., • Ability to speak Mandarin required., • 2+ years of experience in a data-driven role or similar analytical position., • Exposure to HR a plus., • Strong analytical and problem-solving skills., • Proficient in Microsoft Excel and other reporting tools., • Excellent written and verbal communication skills., • Ability to maintain confidentiality and manage sensitive data., • Strong attention to detail and organizational skills., • Familiarity with labor laws and HR best practices.

Job Description We are seeking an IT PMO Manager to join our Corporate IT Team and work on-site at our Global Corporate Headquarters. This position will oversee the IT Project Management Office (PMO), focusing on managing the IT project pipeline, ensuring efficient project execution, and aligning IT initiatives with organizational goals. The goal is to establish and manage project management standards, provide oversight for IT initiatives, and serve as the primary liaison between IT and business stakeholders. This role requires strong leadership, organizational, and communication skills to drive program management and foster collaboration between IT and business stakeholders. Any salary estimation specified in this job board may or may not be aligned with our organization’s pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details! Full-time opening for an IT PMO Manager to join our Corporate IT team and work on-site at our Global Corporate Headquarters. This role will be focused on managing the IT Project Pipeline (Program Management). This will be a hands-on and managerial role with four to five direct reports. The team will work closely with both IT and business project teams. This role is essential in aligning IT project execution with strategic business goals, optimizing workflows, and ensuring efficient resource utilization across the IT department. Essential Duties: • Manage the resources that are part of the IT PMO Team. (Project Manager, Systems Analyst, Application Trainer, Enterprise Architect, Business Process Analyst)., • Maintain and manage the IT project pipeline, ensuring alignment with strategic business objectives., • Oversee the IT Project Process, including monitoring and control across all phases., • Guide business project owners through the IT Project Process and ensure compliance with standards., • Track project requests, tasks, deliverables, and overall project status., • Maintain project documentation, including charters, status reports, issue/risk logs, and financials., • Lead monthly project toll-gate meetings and reporting processes., • Provide project management oversight for IT projects that don’t have a dedicated Project Manager., • Develop and maintain the forecasted project pipeline roadmap, including scenario planning for optimal timing of future initiatives., • Ensure timely project approvals throughout the SDLC., • Establish standards for IT project artifacts, deliverables, and policies., • Work with IT management to allocate resources effectively and balance workloads across projects., • Serve as the communication liaison between IT and the business ensuring clear and timely project updates., • Deliver clear and concise project status updates and communications across the organization., • Help to maintain IT policies and procedures. Required Skills • Strong knowledge of the software development lifecycles (Agile and Waterfall)., • Experience in custom software development and release management., • Proficiency with IT Service Management (ITSM) tools and processes., • Expertise with portfolio and program management methodologies and tools., • SCRUM Master certification and/or practical Agile project experience preferred., • Excellent written and verbal communication skills., • Demonstrated ability to manage and review project/program budgets and financials., • Strong organizational and multitasking skills in a fast-paced, high-pressure environment., • Proficiency with MS Office Suite, MS Project, MS Visio, and Jira., • Ability to effectively engage with both IT teams and business stakeholders., • Comfortable working in decentralized teams and using virtual communication tools., • Self-starter with a proactive approach to achieving goals., • Skilled in negotiation, conflict management, and stakeholder influence., • Strong facilitation and presentation skills. Education: Bachelor’s degree required; Master’s degree preferred. Experience: • Minimum 5 years of IT experience, including at least 3 years in IT project management., • Prior management experience strongly preferred., • Hands-on experience standing up and/or running a PMO preferred., • Experience in a manufacturing environment preferred., • Project Management Professional (PMP) certification strongly preferred., • ITIL certification preferred Benefits of Being a Cleaver-Brooks Employee We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long term disability, cash matching 401(k) plan, employee assistance program (EAP), pet insurance, employee discount program, company paid wellness day, generous vacation and 11 paid holidays. About Cleaver-Brooks Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training and support that are essential to long-term performance. Our customers will tell you that we’re the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They’ll also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues an 80+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

Job Description About Us DigitalMarketing.com is a Digital Marketing Firm sourced by many of the most successful and fastest growing companies in the world including Fortune 500 and Inc. Magazine’s 500/5000 Fastest Growing Companies. DigitalMarketing.com’s SEO services have propelled some of the world’s most powerful brands to the height of digital marketing-led dominance. The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This role is critical for accelerating Digital success. The ideal candidate will be proficient in developing and executing effective SEO marketing strategies for various business verticals. This role is full time and will focus on SEO. The desired candidate will have proven demonstrated results in SEO. Critical components of this role are dedication, drive, creative and resourceful thinking, reliability, and a keen sense of the changing and developing needs of effective SEO. Duties: • Develop and execute comprehensive SEO strategies., • Monitoring/refining existing best practices to meet company’s objectives, strategies, and forecasts., • Content marketing and project management., • Capable of managing multiple clients across multiple verticals., • Work closely with numerous cross-functional teams including Sales, PPC, Social Media, PR., • Create an overall digital marketing strategy in alignment with the budget provided., • Develop and execute an enticing digital marketing campaign strategy and tactics to achieve key sales objectives., • Bachelor’s degree in marketing or related field., • 3+ years of proven SEO, Internet Marketing and project management experience., • Very strong analytics and ROI mindset and problem-solving ability., • Possess creative flair and up-to-date knowledge of SEO industry trends., • Requires strong leadership skills and the ability to manage numerous cross-functional priorities within high-visibility initiatives and a professional approach working under tight deadlines., • Strong creative and innovative skills with ability to multi-task., • Previous Digital Agency experience in SEO., • Must work well in a team environment and autonomously., • Capable of handling fast paced situations and dealing with ambiguity., • Digital marketing thought leader with the ability to influence stakeholders and partners., • Excellent verbal and written communication skills, quality commitment and strong interpersonal skills., • Displays a positive attitude and great work ethic. Competitive benefits package - up to $75,000 DOE, including medical/dental/vision support, vacation/sick time/paid time off for major holidays, 401(k), working remotely.

Job Description:\n\n UFW FOUNDATION JOB POST TITLE: Chief Institutional Advancement Officer FLSA STATUS: Exempt (Salary) LOCATION: In-Office, Hybrid, or Remote (The final work arrangement will depend on the incumbent’s (1) location, (2) work history and experience, (3) leadership experience, and (4) team management experience.) HIRING RANGE: $130,000.00 to $170,000.00 annually, depending on experience. About UFW Foundation: For nearly 19 years, the UFW Foundation has mobilized farm workers and their organizations across the country to advocate for more equitable policies, such as immigration reform, pesticide protections, heat standards, hazard pay and other worker protections. We engage constituents in systemic change to break the cycle of poverty while also providing critical services. In fact, the UFW Foundation is one of the largest federally accredited immigration legal service providers in the state of California. The organization has staff in California, Arizona, Georgia, Illinois, Michigan, New York, and Washington state. SUMMARY: The UFW Foundation seeks a creative strategic thinker, skilled manager, and exceptional relationship builder to lead its talented Institutional Advancement team. The Chief Institutional Advancement Officer (CIAO) will work in close collaboration with the Chief Executive Officer (CEO) and the UFW Foundation’s executive team. The CIAO oversees both the Development and Data and Research teams in developing fundraising strategies. They implement and operate the organization’s annual fund development plan in support of the mission and vision of the organization. The position also collaborates with colleagues across the organization to leverage existing organizational relationships as well as identify potential sources of philanthropic support. The CIAO will be responsible for the consistent achievement of the UFW Foundation’s annual revenue goals. The CIAO will report to the Chief of Staff and supervise two to four direct reports. ESSENTIAL FUNCTIONS: (This list is not exhaustive): Fundraising Strategy and Leadership Develop and execute a comprehensive and realistic multi-year approach to fundraising that integrates diverse revenue streams, including annual giving, capital campaign, corporate partnerships, a major gifts program, individual donor program, local and national foundation grants, online donations, special events, and new sources of revenue for the short- and long-term growth goals of the organization. Board Engagement Support the CEO’s implementation of a board development plan.In conjunction with the CEO and the Board President, lay out programs to engage Board member involvement in fundraising.Actively assist with the recruitment and onboarding of new board members.Generate enthusiasm and participation of board members. Budget Management Collaborate with the Chief Financial Officer.Prepare and manage the annual departmental budget and revenue projections. Data and Research Analytics Oversee the Senior Data and Research Analyst’s projects, ensuring that the data and research analytics strategy and vision align with the organization’s objectives.Incorporation of new technologies into the analytics process to enhance predictive capabilities and decision-making.Evaluation of data analytics processes to ensure efficiency, identify potential issues, and make data-driven recommendations for improvement of our programs and services. Donor Relations and Stewardship Cultivate new corporate and individual donors, not yet tapped by the organization.Develop and implement a strategy for new donor acquisition and online donations.Oversee and ensure the maintenance of a comprehensive donor database with accurate giving history. External Relations and Communications Execute a communications strategy for reaching donors, the community, and partner agencies, which may include a quarterly newsletter, video production, and website updates. Grant Writing and Institutional Giving Cultivate and maintain relationships with program officers and funding agencies, serving as the primary liaison during the application and award review process.Facilitate a collaborative process across departments to gather necessary information, data, and stories to create persuasive and impactful grant applications.Oversee the entire grant-seeking process, from researching and identifying new grant opportunities to writing, submitting, and reporting on awards.Oversee and ensure the grant calendar and tracking system to manage deadlines and stewardship activities. Oversee and ensure rigorous compliance with all grant-giving parameters, including timely submission of progress reports and accurate financial reconciliation. Team and Cross-functional Leadership Generate enthusiasm and participation of staff, donors, and volunteers.Lead, mentor, and manage a high-performing team, providing strategic guidance and fostering a culture of continuous improvement, transparency, and accountability.Work with the Executive Team for board development and fundraising. Other Duties as Assigned Assist the CEO with other duties as assigned.Domestic travel within and outside the incumbent's home state is required. SUPERVISING RESPONSIBILITIES:Oversees the (1) Development, and (2) Research & Data Teams. The CIAO will supervise two to four direct reports, including, but not limited to, the Major Gifts and Donor Engagement Director, Senior Grants and Program Evaluation Director, and Senior Research and Data Analyst. MINIMUM REQUIREMENTS AND/OR QUALIFICATIONS: The ideal candidate for this position must have a high level of professionalism and organization. The candidate must demonstrate competency in the following areas:Ability to work well with staff at all levels of the organization as well as with board members, donors, volunteers, constituents, and stakeholders outside the organization.Ability to work independently and with careful attention to detail.Ability to travel to site offices and key events.Demonstrated leadership in a senior role within a nonprofit organization.Outstanding presentation skills. Present persuasively and effectively to funders, donors, partners, and prospects.Collaboration. Ability to work with teammates in a professional and solutions-oriented manner. Dedication to Mission. A genuine interest in immigrant and farm worker rights. A deep understanding of issues facing immigrant populations in California and the USA.Excellent oral and written communication skills.Excellent problem-solving skills.Flexibility, Speed, and Precision. Ability to adjust quickly to constantly changing priorities with speed, precision, and accuracy. Si Se Puede® (It Can Be Done) Attitude. The embodiment of a personal spirit that promotes confidence, courage and risk-taking. The organization has three work arrangements: (1) in-office, (2) hybrid (in-office + remote – fixed dates), or (3) fully remote. The final work arrangement will depend on the incumbent’s (1) location, (2) work history and experience, (3) leadership experience, and (4) team management experience. Additionally, the incumbent will be required to travel and attend in-person meetings throughout the year, either within their home state or elsewhere. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. This position requires bilingual and/or bi-literate ability (English/Spanish).Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PREFERRED REQUIREMENTS AND/OR QUALIFICATIONS: MA, MPA, MBA, or a related degree and/or 10 years or more of related experience and/or training; or equivalent combination of education and experience, including seven (7) years’ experience supervising a team. EDUCATION and/or EXPERIENCE: Bachelor’s degree and seven (7) years or more of related experience and/or training; or equivalent combination of education and experience. Current California driver’s license and insurance. 7 years’ experience in a development position or equivalent fundraising expertise.5 years’ experience supervising an Institutional Advancement team. Successful track record of grant writing, securing sponsorships, and making the “ask” to secure individual donations.Knowledge of word processing, spreadsheet, presentation, and database software. CERTIFICATES, LICENSES, REGISTRATIONS: N/A – see above. COMPENSATION: The annual salary pay range for this position is $130,000.00 to $170,000.00, and benefits include:Accruals of 2, 3, and 4 vacation weeks per year depending on tenure16 paid holidays (includes a personal day)1 mental health day per calendar yearPaid sick daysHealth, dental, and vision benefitsLife insuranceFlexible Spending AccountsEmployee Assistance Program for support with personal and work-related challenges403(b) retirement plan with 2% employer match (providing employee meets criteria)401(k) retirement plan with no employer match (providing employee meets criteria) Supplemental insurance (within 30 days of hire date)*Professional development opportunities and access to thousands of courses20% discount for immigration services through the UFW FoundationMany discounts, such as entertainment discounts for movie theaters, theme parks, etc. via ADP Lifemart, TicketsatWork, and UnionPlus *Note: Some of the benefits listed above are not available to temporary employees. Eligibility and access to benefits may vary based on employment status and other factors. ADDITIONAL AND/OR SPECIAL REQUIREMENTS AND/OR QUALIFICATIONS: COVID-19 Vaccination Requirement – The UFW Foundation is committed to ensuring the health and safety of our community, employees, and program participants. While vaccinations and boosters are not currently mandatory, we strongly recommend their use as a crucial measure in reducing the transmission of COVID-19. It is imperative to emphasize that if a pandemic situation arises that necessitates vaccines and/or boosters, we will reinstate this requirement to protect everyone effectively. Vaccinations have proven to be effective in preventing the spread of the virus and reducing severe illness. By choosing to get vaccinated, individuals contribute to the collective effort in mitigating the impact of the pandemic and creating a safer environment for all. We will continually monitor the evolving situation and follow the guidance of health authorities. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. EQUAL OPPORTUNITY EMPLOYER: The UFW Foundation is an Equal Opportunity Employer. We believe a strong commitment to equal employment opportunity is more than a legal and moral obligation – it is also a sound business practice to realize the potential of every individual. We celebrate diversity and are committed to creating an inclusive work environment for all! In order to provide equal employment and advancement opportunity to all individuals, employment decisions at the UFW Foundation will be based on merit, qualifications, and abilities. Except where required or permitted by law, employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex/gender, gender identity, gender expression, sexual orientation, marital status, medical condition, military or veteran status, national origin, ancestry, disability, genetic information, age, or any characteristic protected by law. We encourage all qualified applicants to apply for a position fighting for farm worker and immigrant communities! The UFW Foundation believes in second chances. As an organization, we will rely on individualized assessments in the hiring of those with past criminal convictions. The UFW Foundation will make reasonable accommodations for qualified individuals with qualified disabilities under the Americans with Disabilities Act unless doing so would result in an undue hardship. Persons of color, gay, lesbian, bisexual and transgender people, persons with disabilities, persons who have lived in poverty, formerly incarcerated, persons 40 years old or older, and people fluent in more than one language are strongly encouraged to apply for open positions with the UFW Foundation. This policy governs all aspects of employment, including selection, job assignment, compensation, counseling, discipline, termination, access to benefits and training. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Job Description Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer satisfaction with the services provided. Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely delivery of superior customer service experience handling technology-related incident resolution and request fulfillment to end users organization wide. The manager collaborates with business stakeholders to ensure that technology related customer service expectations are met and exceeded. This role oversees the development and implementation of ITIL related services including service request, knowledge management, and incident management within defined Service Level Agreements. Performs incident trend analysis (Incident Management); making and implementing recommendations to reduce recurring issues. In collaboration with the business and department leadership, this position timely deploys and updates desktop and mobile devices to ensure that the business has modern up-to-date technology that meets their needs. The IT Service Desk team provides onsite, voice, and online support to personnel and facilities across the state of Georgia. Support includes desktop, mobile, audio-visual, application, printers, and provides Tier 1 response for all solutions supported by Shared Services IT. This position works closely with the User Infrastructure group to ensure that the user experience is high quality and enables the business through effective productivity and collaboration technology. This position is accountable for developing and maintaining system policies and processes to support the IT service desk functions. This position is directly accountable for the timely completion of high-quality products and services in addition to budget management, performance management, personnel development, resource utilization, technical directions, and team dynamics. Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives. Job Duties: • Strategic Management - Works closely with business stakeholders to understand their IT service desk needs and aligns these needs with strategic initiatives. Develops and maintains IT service desk policies and processes. Identifies, prioritizes, and develops new solution ideas and leads the implementation of chosen initiatives that integrate company strategy and best practices. Ensures the department's ability to manage change based on evolving business needs and technology requirements., • Relationship Management - Builds and maintains positive relationships with IT peers and business stakeholders, ensuring a high level of customer satisfaction. Understands stakeholders' requirements and stays apprised of their operating environments to ensure accuracy and value in the IT service desk services rendered. Communicates clearly, effectively, and on a timely basis, fostering an environment where stakeholders feel comfortable bringing issues, concerns, and opportunities for exploration., • Financial Management - Manages the budget for the IT service desk, ensuring adherence to budgets and strategic plans. Directs the preparation, review, and consolidation of department budgets, projections, and variance analysis. Develops and manages annual budget, performs monthly forecasts, and oversees routine cost-management duties, such as overseeing expenditures and developing and administering contracts and purchase orders., • Personnel Management - Manages individual and departmental team performance towards achieving desired results and client perceptions. Ensures that experienced and knowledgeable personnel are hired and retained. Monitors progress of associates' work to ensure deliverables meet the expectations of management and clients. Provides feedback to associates regarding their work, skills, and development. Trains associates to ensure optimum staff development and coverage plans are in place., • Leadership - Communicates a vision, strategy, and initiatives that inspire the team to succeed. Sets and models standards for integrity, cooperation, and work habits. Leads the department in research and development of strategic programs and services for OPC, GTC, GSOC, and the Members., • Administration - Manages the execution of routine departmental tasks. Provides department reporting and operational metrics. Administers the execution of personnel-related tasks, e.g., timesheets, compensation, etc., • Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the development and implementation of processes to ensure superior IT service is delivered to the entire organization through timely expert support, incident resolution, and service request completion. Provides support to users and facilities across Georgia related to desktop, mobile, AV, printers, applications, and other technology needs. Ensures that new user devices are properly configured and deployed in a timely manner. Ensures all requests are effectively resolved in a timely manner. Drives a spirit of innovation and continuous improvement within the IT user infrastructure team to constantly improve our technology and our support. Develops and maintains IT service desk standards, policies, and procedures. Ensures adequate testing and performance of IT service desk processes prior to implementation. Education: Bachelor Degree in Computer Science, Business Administration, IT, Engineering, or related field. Experience: 10 years in the area of IT service desk, IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology. Equivalent Experience: • Associates Degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 14 years of experience with IT service desk, IT Helpdesk, IT Infrastructure, Cloud infrastructure, Virtualization, Business Analyst, IT, or Technology with at least 5 years of experience in a supervisory or leadership role, OR Unusual Hours: Provides emergency coverage for technology issues. Responsive to after-hours calls, texts, messages, emails, etc. relating to technology and business emergencies. Travel: 10% Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing. Job Posted by ApplicantPro

Job Description The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations. LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home. HOURS: We are actively seeking candidates for later afternoon, overnight, and weekend shifts, with the potential to move to daytime shifts based on job performance. DESCRIPTION: Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including: • Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc., • Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.), • Windows operating systems, • iPhone, iPad, Android, and Blackberry mobile devices CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS Agents must also have familiarity with server environments, standard network arrangements, and security concepts. This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner. Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others. ADDITIONAL PREFERRED SKILLS: • The ability to learn new applications quickly, and to certify in numerous software applications, • Bilingual in SPANISH or FRENCH is a plus, • Familiar with ITIL, COPC and/or Six Sigma

Job Description Overview We are looking for a Network Analyst – Audio & Video to join our team. Position Overview: This position is responsible for providing Audio & Video technical support to County facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications. Key Responsibilities: • Provides technical support to client's employees using various telecommunications and network systems., • Provides technical support to client's employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment., • Coordinating with vendors and customers for AV installations or service break fix., • Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems., • Monitors and ensures systems meet business and performance needs., • The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members., • Perform configuration changes as required; advance level troubleshooting., • Technical implementation of telecommunications and network infrastructures., • Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required., • Performs other duties of a similar nature or level. Qualifications: • Three years of professional level analyst and systems experience in a large-scale Information Technology environment., • Minimum of two years’ experience working with Audio/Video, Webex Systems, Zoom, Google meetingApps., • Previous experience working as an AV technician. Preferred Experience: • Experience working in a Cisco network/Telecomm Environment preferred., • Experience working with Avaya, Siemens, and/or Rolm systems a plus., • Telecommunications systems administration principles, • Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems., • Previous experience working as an AV technician., • Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus., • Provide customer service., • Repair and perform preventative maintenance on systems., • Maintain records and prepare reports. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, with matching), • Life Insurance Plan, • PTO, • Short Term & Long-Term Disability, • Internet & Phone Allowance (for applicable roles), • Wellness Resources (EAP), • Pet Insurance, • Work-Life balance, • Flexible Hours

Job Description Job Title: Medical Contract Analyst (Temp-to-Hire) Location: Alpharetta, GA Period: 12/20/2024 to 02/07/2025– possibility of extension/direct hire Hours/Week: 40 hours – Hours over 40 will be paid at time and a half Rate: $30 – $35/hour Contract Type: W-2 only Scope of Services: The Contract Administrator will review signed contracts, update the Contracts and Proposal System (CAPS) with accurate data, and complete and send price load requests to Customer Service, ensuring compliance with OEC and corporate policies. They will manage GPO contract submissions, maintain the Letter of Participation (LOP) database, and ensure contracts meet compliance standards. The role includes conducting contract compliance reviews, managing contract expirations, and improving database maintenance processes. Effective communication with field sales and customers, along with regular updates to MS Excel logs, is essential for successful contract administration. This position requires working in a fast-paced, deadline-driven environment, prioritizing multiple tasks, and maintaining a high level of attention to detail. The role also involves preparing and organizing contract documents, scanning, and sorting files by account number, and collaborating with internal cross-functional teams. Proficiency in MS Excel is required, and knowledge of MS Access is preferred but not essential. The administrator will work with the Medical Education team and other internal departments to support global and U.S.-based medical education programs, ensuring compliance with all regulations. Role, Responsibilities, and Deliverables: • Partner with field teams to develop pricing proposals and bulk purchase options., • Draft, execute and implement contract documents upon request., • Work within guidelines for contract approval, pricing approval and contract creation. Seek approvals when outside of guidelines., • Possess a sense of urgency and ability to work under customer driven deadlines. This includes the ability to multitask and manage competing priorities., • Owns contract creation from start to finish, utilizing internal and customer templates., • Reviews contract terms and coordinate with Legal and other departments on contract redlines., • Understanding GPO contractual obligations and the impacts they have on various contracting processes and product launches., • Must be able to work in a team environment and with diverse workstyles. Experience: • Bachelor’s degree or equivalent work experience, • 3+ years of experience in business, finance or strategic pricing and contracting preferred., • Excellent written and oral communications skills with attention to detail., • Demonstrated ability to manage multiple projects simultaneously, remain organized and work under general supervision., • Proficient in the use of Word and PowerPoint and have advanced skills in Excel., • Strong analytical, strategic and problem-solving skills required. To apply, please submit a resume outlining your relevant experience. Short-listed candidates will be expected to complete a Blue Star Partners Bio.

Job Description firstPRO 360 is assisting their client located in Alpharetta, GA area seeking a Accounting Analyst. Great opportunity for someone early in their career looking for a great company where you can grow and learn working with a outstanding team and management. Duties and Responsibilities: • The Accounting Analyst is a crucial member for the weekly / monthly invoicing process, including the creation of invoices and following up on outstanding amounts, while working alongside the Account Receivable team., • Review agreements and purchase order terms to ensure proper customer invoicing and revenue recognition and validate revenue maximization., • Perform weekly and monthly data validation procedures on sales and invoices to ensure completeness and accuracy of revenue., • Liaison with the business groups to ensure corresponding revenue is recognized correctly., • Collaborate with the other finance departments and business partners to provide ad hoc research, reporting, and projects as it pertains to revenue., • Work with manager to learn and apply revenue recognition criteria and policies in order to read and interpret terms and conditions in agreements (Revenue Standard ASC606). Perform revenue accruals or adjustments., • Assist in identifying and implementing process improvements and automating manual processes where possible., • Bachelors degree in Accounting, Finance or Business, • 1-3 years of experience, • Intermediate to advanced Excel skills, • Strong verbal and written communication skills., • Excellent organizational skills and time management skills, • Acute attention to detail., • Ability to work independently.Company DescriptionfirstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.firstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r\n\r\nOur success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

Job Description We’re Hiring! Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success. By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth. Interested in this position and meet the qualifications and requirements? Apply at . Questions? Contact us at 404-575-8262. Position Summary: Responsibilities include but are not limited to the following: The senior technical support specialist's role in CTB is crucial to its operation. They ensure that all technical aspects are functioning optimally. Technical hiccups can affect a company's performance. Therefore, a Technical Support Specialist's duties and responsibilities will revolve around maximizing computer system capabilities as well as the following: • The application of system-analyst techniques and procedures, including consulting with users to determine hardware, software, or systems functional specifications,, • Maintain CTB's IT services through installing and upgrading software, installing hardware, and configuring systems and applications, including analyzing reports, documenting procedures, and coordinating with users, • Maintain, configure, and support the internal Helpdesk solution (LanSweeper). Monitoring & tracking response times, ticket completion, and knowledge base entries to common support issues. Reports status to the department manager., • Maintain IT assets for distribution as needed, configuration, imaging, etc., • Mentor junior Helpdesk personnel, • Handling customer technical support cases through phone, email, and helpdesk ticket submission Maintain Helpdesk user confidence by answering tickets on time, • Maintaining system functionality by testing computer components, • Advanced experience with Office 365 - including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Understanding and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Assist in the creation of support tickets with external third-party resources. Excellent written and verbal communication skills, • Ability to conduct research into a wide range of computing issues as required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly language., • Highly self-motivated and directed with keen attention to detail., • Proven analytical and problem-solving skills., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment., • Resolution mindset with the ability and passion for delivering personalized, customer-focused support to help resolve technical challenges, • Excellent verbal and written communication skills, • Bachelor's degree from an accredited four-year university or college with a technical major such as computer science/engineering or equivalent combination of education and experience., • 5+ years of IT Support experience is REQUIRED, • Advanced knowledge of Remote Monitoring and Management (RMM) tools (NetComply One experience a plus but not required), • Experience in an MSP/IT as a Service environment is HIGHLY desired, • Advanced understanding of operating systems (Microsoft Windows 10, 8, 7, macOS, iOS, and Android) as well as typical Office suite applications, • Advanced knowledge of networking concepts, setup, troubleshooting, and general administration, • Advanced experience with Office 365 – including advanced troubleshooting as well as system migrations, • Advanced knowledge of computer hardware and peripherals, • Knowledge and experience with domain-based networks, such as file and print shares, mail and application servers, • Knowledge and experience with Active Directory management as it relates to user account creation and modification, security group policy, and distribution groups, • Knowledge and experience managing mobile devices and tablets and mobile device management, • Malware/Ransomware/Email Security best practices, • Industry Relevant certifications (MCES, Helpdesk, AT, Network +, Security +) are preferred but not required. Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: • Medical, Dental, Vision, and Prescription, • 401(k) Retirement Plan, • Life Insurance, • Accidental Death & Dismemberment, • Short&/Long Term Disability, • Flexible Spending Plan, • Paid Time Off, Vacation, and Holiday Pay, • Tuition Reimbursement, • Employer Assisted Housing Program EEO/AA • Wholesale Membership Program, • Wellness Program, • Employee Assistant Referral Services (EAP), • Legal Shield Program, • Group Cancer & Accident Insurance Programs, • Worker’s Compensation Program, • Free Banking Services, • Awards and Recognition Programs, • Training & Development Programs and much more

Job Description WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing. We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit .. WHAT YOU GET TO DO • Assist with preparation workpapers for U.S. and Foreign Income Tax Filings, • Assist with maintaining tax-based balance sheet and deferred tax tracking, • Assist with calculations for income tax preparations and accruals, • Assist with special projects related to domestic and international income taxes, • Respond to various tax authorities via written and verbal communications, • Provide support for domestic and foreign income tax audits, • Analyze existing and Ad hoc reports for various tax projects, • Research tax topics and provide verbal and written summaries, • Maintain filings calendars for domestic and international income tax compliance WHAT YOU HAVE • Bachelor’s degree in accounting, Finance, or similar, • 2-5 years proven experience as a Corporate Tax Accountant, Tax Analyst, or similar, • 1-3 years’ proven experience with ERP systems, SAP experience preferred, • 1-3 years’ proven experience with tax research, TTR experience preferred, • Understanding of Book to Tax Differences and M Adjustments, • Understanding of GAAP and IFRS, • Familiarity with ASC 740, preferred, • Familiarity with international tax topics, • Ability to problem solve and work independently, • Outstanding ability to prioritize and work within specified timelines, • Proficiency in Excel (v-lookups, h-lookups, sumifs, index, pivot tables etc.), • Good interpersonal skills, • CPA a plus Working Conditions and Environment: • Overtime, if required by work, • Professional office etiquette is required at all times., • Physical requirement: Sitting, stooping, bending, visual acuity, finger dexterity, walking, lifting up to 50 pounds WHAT YOU WILL GET • 2 remote days per week, • Half day Fridays, • A beautiful new, state-of-the-art, office complex in Kennesaw, GA, • Industry competitive compensation, • Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!, • 401k with a very generous employer match and no vesting!, • Paid Vacation & Holidays, • Profit Sharing, • Paid Parental Leave, • Subsidized Daycare, • Tuition Reimbursement, • Pet Insurance, • Subsidized food delivery, • Monthly celebrations, • Quarterly employee events, • Corporate Social Responsibility including recycling, sustainability and volunteering KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law. Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”

Job Description We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA. This position is responsible for providing Audio & Video technical support to Client’s facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications. Skills for Network Analyst: Minimum Qualifications: · Three years of professional level analyst and systems experience in a large-scale Information Technology environment. · Minimum of two years’ experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps. · Previous experience working as an AV technician. Preferred Experience: · Experience working in a Cisco network/Telecomm Environment preferred · Experience working with Avaya, Siemens, and/or Rolm systems a plus · Telecommunications systems administration principles · Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv’s, video matrix system, Crestron systems and audio systems. · Previous experience working as an AV technician. · Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus. · Provide customer service · Repair and perform preventative maintenance on systems · Maintain records and prepare reports Responsibilities for Network Analyst: · Provides technical support to employees using various telecommunications and network systems. · Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment. · Coordinating with vendors and customers for AV installations or service break fix. · Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems. · Monitors and ensures systems meet business and performance needs. · The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members. · Perform configuration changes as required; advance level troubleshooting. · Technical implementation of telecommunications and network infrastructures. · Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required. · Performs other duties of a similar nature

Job Description Job Description – Service Desk Analyst Description The Service Desk Analyst’s role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Responsibilities Strategy & Planning • Evaluate documented resolutions and analyze trends for ways to prevent recurring issues., • Alert management to emerging trends in incidents. Acquisition & Deployment • Deploy pre-packaged software using distribution tools and processes as requested by end users., • Assist in software releases and rollouts according to change management best practices. Operational Management • Assisting in providing Level I support when request volumes are high., • Act as an escalation point for advanced or difficult help requests., • Build rapport and elicit problem details from service desk customers., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Escalate incidents with accurate documentation to suitable internal and external teams, when required., • Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution., • Use remote tools and diagnostic utilities to aid in troubleshooting., • Research solutions through internal and external knowledgebase as needed., • Identify and learn appropriate software and hardware used and supported by the organization., • Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined., • Install antivirus software and ensure virus definitions are up to date., • Perform preventative maintenance, including checking and cleaning of workstations and servers, printers, and peripherals., • Test fixes to ensure an incident has been adequately resolved., • Develop knowledge articles and FAQ lists for end users., • Perform post-resolution follow-ups with Level I Analysts as required., • Contribute to Service Desk knowledgebase as needed, • Reinforce SLAs to manage end-user expectations., • Provide suggestions for continual improvement. Position Requirements Formal Education & Certification • College diploma or university degree in the field of computer science and/or 2+ years equivalent work experience., • The following certifications are highly desired, • ITIL Foundation, • Comptia A+, • Comptia Network +, • Google IT Support Professional, • HDI Support Center Analyst (HDI-SCA) Knowledge & Experience • Knowledge of advanced computer hardware, including Apple, Dell, HP, Lenovo, and others as required, • Experience with desktop and server operating systems, including Windows 7+, Windows Server 2012+, and macOS 10+, • Extensive application support experience with Microsoft Office, • Working knowledge of a range of diagnostic utilities, including ManageEngine Desktop Central, • Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes., • Exceptional written and oral communication skills., • Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills., • Strong documentation skills., • Fluent English language skills. Personal Attributes • Ability to conduct research into a wide range of computing issues is required., • Ability to absorb and retain information quickly., • Ability to present ideas in user-friendly, business-friendly, and technical language., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical and problem-solving abilities., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Exceptional customer service orientation., • Experience working in a team-oriented, collaborative environment. Work Conditions • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components., • Lifting and transporting of moderately heavy objects, such as computers and peripherals.