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Job Description Summary/Objective: As a Service Technician (Class B), you function as an experience technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C Class general service technician. Essential Functions/Duties, include but not limited to: Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses vehicle problems based on customer complaints and inspection. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles when required or refers to the test technician. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list. Installs optional equipment specified by the customer or dealer. Reports machinery defects or malfunctions to the Shop Foreman. Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Follows the Fixed Right the First Time (FRFT) philosophy. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility: No Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience. At least 2 years related experience and/or training or equivalent combination of education and experience. UNDER THE HOOD Is the shop heated? Air conditioned? The Shop is fully heated with in floor and traditional heating. We have both A/C and fans to help keep the shop cool. Lastly, we have Horman quick garage doors to keep the Heat/A/C from escaping, keeping it cooler/warmer in the shop. What is the size of the team I’d be working with? Our Service and parts team consists of around 180 people. With the sales team our facility has roughly 220 people working at it. What are the shop hours and what are the shift timeframes? We are open 7:00 am - 6:00 pm Monday - Friday. We are also open on Saturdays from 7:30 am - 4:00 pm. The majority of our shifts are from 8:00 am - 5:00 pm Monday through Friday. We are flexible and can make adjustments when needed. The Saturday rotation is every 6th Saturday and you are also offered a comp day during the week. If you choose not to take it, we will also pay overtime for that Saturday. What tools does the shop provide that are available for all technicians to use? We provide all necessary Ford specific tools. We have BG equipment for Flushes. We have several A/C machines. Shop supplies vending machines through Wurth. We provide safety glasses and Latex/Nitrite gloves. We even have a small tractor to help push vehicles in when needed! What type of break room facility is provided? We have a fairly large break room with several tables, 2 refrigerators, a coffee machine and TV. We also have access to several vending machines and one with access to more meal-based food and not just snacks. We are walking distance from a Wahlburgers, Starbucks, Dairy Queen and a Chicken Max. There are also many restaurants that are very close and easily accessible, so you have many options as to how you like to take your breaks/lunchs. How many bays does your shop have? We have a total of 37 bays onsite and 3 bays offsite at our reconditioning center. We also have two alignment racks, two flat stalls, a mobile 4 post, 4 mobile vans and Quick Lane with 4 pit stalls. How many repair orders do you average per month? We average roughly 5,000 repair orders a month with our Main shop, mobile team, Quick Lane and reconditioning center. The main shop alone averages 2,400 repair orders a month. What is your parts ordering process? This varies depending on the repair. We have a huge inventory of parts and have a 90% same-day fill rate on parts. Whenever possible, we order parts during the appointment process, otherwise, our technician requests parts via Tekion (Our DMS) or directly from a parts person. We even have 3 dedicated parts people who work right in the shop with you and are very accessible to help make sure that you are getting the right parts! What is your policy on side work? You are able to work on your own vehicle or a family/friends vehicle when you are not on your shift. Are there any other unique features of the work environment worth noting? 4 Mobile Service Vans are out diagnosing the vehicle before it comes into the shop for repair. 3 dedicated in shop parts people. We like to do frequent out-of-work events, typically every 2-3 months. This may consist of Axe throwing, Go Karts, Shooting, Dave and buster, etc. We also like to grill occasionally in the summer for either lunch or dinner right outside the shop. A monthly all-tech meeting where food is provided. We like to switch it up and not just do pizza every time. We do anything from burgers to BBQ and will cater in the food. Lunch is provided on Saturdays. Overtime is paid on Saturdays; this applies to flat rate technicians as well! #hc215470

Job Description Service Technician Class C Title: Service Technician (C Class) Reports to: Shop Foreman / Service Manager Classification: Non-Exempt Summary/Objective: Performs most tasks assigned with minimal supervision required. Requires average mechanical knowledge. Other duties may be assigned. Essential Functions/Duties, include but not limited to: • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards., • Diagnoses vehicle problems based on customer complaints and inspection., • Communicates with parts department to obtain needed parts., • Saves and tags parts of the job if under warranty or if requested by the customer., • Examines assigned vehicle to determine if further safety or service work is required or recommended., • Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time., • Documents all work performed and recommended on the repair order., • Road tests vehicles., • Participates in manufacturer-sponsored training programs, schools, and events., • Keeps abreast of manufacturer technical bulletins., • Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list., • Installs optional equipment specified by the customer or dealer., • Reports machinery defects or malfunctions to the Shop Foreman., • Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle., • Keeps shop area neat and clean., • Follows the Fixed Right the First Time (FRFT) philosophy., • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received., • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc., • Operates all tools and equipment in a safe manner., • Reports any safety issues immediately to management., • Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers, • Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience.

Job Description Service Technician Class B Title: Service Technician (B Class) Reports to: Shop Foreman / Service Manager Classification: Non-Exempt Summary/Objective: As a Service Technician (Class B), you function as an experience technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C Class general service technician. Essential Functions/Duties, include but not limited to: • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards., • Diagnoses vehicle problems based on customer complaints and inspection., • Communicates with parts department to obtain needed parts., • Saves and tags parts of the job if under warranty or if requested by the customer., • Examines assigned vehicle to determine if further safety or service work is required or recommended., • Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time., • Documents all work performed and recommended on the repair order., • Road tests vehicles when required or refers to the test technician., • Participates in manufacturer-sponsored training programs, schools, and events., • Keeps abreast of manufacturer technical bulletins., • Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list., • Installs optional equipment specified by the customer or dealer., • Reports machinery defects or malfunctions to the Shop Foreman., • Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle., • Keeps shop area neat and clean., • Follows the Fixed Right the First Time (FRFT) philosophy., • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received., • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc., • Operates all tools and equipment in a safe manner., • Reports any safety issues immediately to management., • Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers, • Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility: No Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience. At least 2 years related experience and/or training or equivalent combination of education and experience.

Job Description Title: Service Technician (A Class) Reports to: Shop Foreman / Service Manager Classification: Non-Exempt Summary/Objective: As a Service Technician (Class A), you function as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has previously worked a B Class general service technician. Other duties may be assigned. Essential Functions/Duties, include but not limited to: • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards., • Diagnoses vehicle problems based on customer complaints and inspection., • Communicates with parts department to obtain needed parts., • Saves and tags parts of the job if under warranty or if requested by the customer., • Examines assigned vehicle to determine if further safety or service work is required or recommended., • Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time., • Documents all work performed and recommended on the repair order., • Road tests vehicles with customers when requested., • Participates in manufacturer-sponsored training programs, schools, and events., • Keeps abreast of manufacturer technical bulletins., • Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list., • Installs optional equipment specified by the customer or dealer., • Reports machinery defects or malfunctions to the Shop Foreman., • Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle., • Keeps shop area neat and clean., • Follows the Fixed Right the First Time (FRFT) philosophy., • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received., • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc., • Operates all tools and equipment in a safe manner., • Reports any safety issues immediately to management., • Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers, • Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility: No Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Expectation of Hours of Work: Shop hours are 7am – 7pm Monday – Friday and 8am – 5pm Saturday. Scheduled hours will vary to meet customer and shop’s needs. Travel: Minimal Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience. At least 2 years related experience and/or training or equivalent combination of education and experience. Ford Master Technician Certification.

Job Description Summary/Objective: Performs most tasks assigned with minimal supervision required. Requires average mechanical knowledge. Other duties may be assigned. Essential Functions/Duties, include but not limited to: Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses vehicle problems based on customer complaints and inspection. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list. Installs optional equipment specified by the customer or dealer. Reports machinery defects or malfunctions to the Shop Foreman. Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Follows the Fixed Right the First Time (FRFT) philosophy. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience. UNDER THE HOOD Is the shop heated? Air conditioned? The Shop is fully heated with in floor and traditional heating. We have both A/C and fans to help keep the shop cool. Lastly, we have Horman quick garage doors to keep the Heat/A/C from escaping, keeping it cooler/warmer in the shop. What is the size of the team I’d be working with? Our Service and parts team consists of around 180 people. With the sales team our facility has roughly 220 people working at it. What are the shop hours and what are the shift timeframes? We are open 7:00 am - 6:00 pm Monday - Friday. We are also open on Saturdays from 7:30 am - 4:00 pm. The majority of our shifts are from 8:00 am - 5:00 pm Monday through Friday. We are flexible and can make adjustments when needed. The Saturday rotation is every 6th Saturday and you are also offered a comp day during the week. If you choose not to take it, we will also pay overtime for that Saturday. What tools does the shop provide that are available for all technicians to use? We provide all necessary Ford specific tools. We have BG equipment for Flushes. We have several A/C machines. Shop supplies vending machines through Wurth. We provide safety glasses and Latex/Nitrite gloves. We even have a small tractor to help push vehicles in when needed! What type of break room facility is provided? We have a fairly large break room with several tables, 2 refrigerators, a coffee machine and TV. We also have access to several vending machines and one with access to more meal-based food and not just snacks. We are walking distance from a Wahlburgers, Starbucks, Dairy Queen and a Chicken Max. There are also many restaurants that are very close and easily accessible, so you have many options as to how you like to take your breaks/lunchs. How many bays does your shop have? We have a total of 37 bays onsite and 3 bays offsite at our reconditioning center. We also have two alignment racks, two flat stalls, a mobile 4 post, 4 mobile vans and Quick Lane with 4 pit stalls. How many repair orders do you average per month? We average roughly 5,000 repair orders a month with our Main shop, mobile team, Quick Lane and reconditioning center. The main shop alone averages 2,400 repair orders a month. What is your parts ordering process? This varies depending on the repair. We have a huge inventory of parts and have a 90% same-day fill rate on parts. Whenever possible, we order parts during the appointment process, otherwise, our technician requests parts via Tekion (Our DMS) or directly from a parts person. We even have 3 dedicated parts people who work right in the shop with you and are very accessible to help make sure that you are getting the right parts! What is your policy on side work? You are able to work on your own vehicle or a family/friends vehicle when you are not on your shift. Are there any other unique features of the work environment worth noting? 4 Mobile Service Vans are out diagnosing the vehicle before it comes into the shop for repair. 3 dedicated in shop parts people. We like to do frequent out-of-work events, typically every 2-3 months. This may consist of Axe throwing, Go Karts, Shooting, Dave and buster, etc. We also like to grill occasionally in the summer for either lunch or dinner right outside the shop. A monthly all-tech meeting where food is provided. We like to switch it up and not just do pizza every time. We do anything from burgers to BBQ and will cater in the food. Lunch is provided on Saturdays. Overtime is paid on Saturdays; this applies to flat rate technicians as well! #hc215471

Job DescriptionDescription: Service Advisor / Service Writer Sioux Falls, SD Job Type Full-time Pay Range $60,000–$110,000 per year, based on experience and performance PleasureLand RV Center is hiring a full-time Service Advisor / Service Writer in Sioux Falls. This is a great opportunity for someone who is organized, customer-focused, and motivated to help keep a busy service department running smoothly. This is not a technician position. You do not need to be an RV expert to apply. We are looking for someone who communicates well, follows through, stays organized, and is willing to learn our service process. This role is a great fit for candidates with experience in automotive service, powersports, marine service, equipment rental, dispatching, scheduling, warranty, customer service, or dealership operations. As an RV Service Advisor, you will be the main point of contact between our guests, technicians, parts, warranty, and management teams. You will help customers through the service process from the first conversation through final pickup, making sure repairs are documented accurately, updates are communicated clearly, and each guest receives a professional service experience.For over 55 years, PleasureLand RV has remained a family-owned company built on customer service, integrity, and continued growth. As our company continues to evolve, the Service Advisor role is essential to protecting the trust our guests place in us and helping deliver the Best in the Midwest service experience. What You’ll Do In this role, you will help manage the guest service experience from start to finish. Responsibilities include: • Greet guests professionally and provide a positive service experience, • Listen to customer concerns and accurately document repair needs, • Create, review, and maintain complete repair orders, • Schedule service work based on shop capacity, customer needs, parts availability, and department priorities, • Communicate with guests regarding repair status, estimates, approvals, delays, completion, and pickup expectations, • Coordinate with technicians, parts, warranty, and management to keep repairs moving forward, • Ensure proper documentation, coding, approvals, and notes are completed before repair orders are closed, • Notify customers when work is complete and coordinate timely pickup, • Collect payment at the time of pickup unless prior arrangements have been approved, • Maintain accurate Work in Progress information and support department deadlines What We’re Looking For A strong candidate will be: • Professional, dependable, organized and detail-oriented with strong follow-through, • Comfortable communicating with customers, technicians, and team members, • Able to manage multiple priorities in a fast-paced environment, • Calm and professional during difficult customer situations, • Comfortable using computers and learning service systems, • Willing to learn RV systems, warranty processes, and company procedures Helpful Experience, But Not Required Experience in any of the following is a plus: • Service advising or parts and service department operations, • Customer service, sales, scheduling, dispatching, or administrative support, • RV, automotive, marine, powersports, equipment, or dealership service, • Warranty processing or repair order documentation, • Microsoft Word, Excel, or service management systems Why Join PleasureLand RV? We offer: • $70,000–$110,000 per year, based on experience and performance, • Medical, dental, vision, life, and disability benefits, • Paid time off and paid holidays, • 401(k) with company match and profit sharing, • Employee discounts, • Ongoing training, • Growth opportunities, • A supportive, team-focused work environment Apply Today If you are professional, organized, customer-focused, and motivated to make an impact, we would like to meet you. Apply today and help PleasureLand RV continue to be the Best in the Midwest. PleasureLand RV is proud to be an equal opportunity employer. Requirements:

Job Description Located in the heart of Sioux Falls, South Dakota, Twotrees Technologies offers the opportunity to grow your career in one of the Midwest’s fastest growing and most desirable cities. Known for its strong economy, affordable cost of living, welcoming community, and excellent quality of life, Sioux Falls is a great place to build both your career and your future. Learn more about what makes Sioux Falls a great place to live, work, and explore: https://www.experiencesiouxfalls.com/ Company Overview Twotrees Technologies is growing, and we’re looking for a driven Account Executive to help expand our presence across SMB and enterprise technology markets. This is an opportunity to join a respected technology integrator with established partnerships, a collaborative leadership team, and strong growth potential in a rapidly evolving technology landscape. At Twotrees Technologies, we’ve spent over 30 years delivering innovative technology solutions that drive success in SMB and enterprise systems. From our early days installing networks in the 80’s to now supporting complex ecosystems with a focus on cybersecurity, we’ve built a reputation for quality, integrity, and long-term customer relationships across the U.S. Job Purpose The Account Executive is responsible for generating leads, driving new business, and developing long term customer relationships while positioning Twotrees Technologies as a trusted technology partner. This role is ideal for a consultative seller who enjoys building relationships with technology decision makers and uncovering new business opportunities within SMB and enterprise markets. This role offers strong earning potential for motivated sales professionals who thrive in relationship driven environments. The Account Executive will develop relationships with customers and prospects, specifically with leaders in technology such as Managers, Directors, CIOs, CTOs, and other stakeholders involved in technology purchasing decisions. What Success Looks Like • Build and maintain a strong pipeline of SMB and enterprise clients, • Develop trusted relationships with IT leaders and executive stakeholders, • Consistently exceed sales and activity goals, • Collaborate with internal engineering and operations teams to deliver exceptional client experiences, • Identify opportunities to expand existing customer relationships and increase account revenue Duties and Responsibilities Develop new business opportunities through prospecting, networking, relationship building, and strategic outreach efforts • Focus primarily on developing new business opportunities while also expanding relationships within existing customer accounts Analyze account potential within existing customers and prospective accounts to identify growth opportunities Build relationships with key decision makers and qualify new business opportunities Lead consultative sales conversations and presentations around Twotrees Technologies’ solutions and services Act as a trusted advisor and primary point of contact to ensure a positive customer experience throughout the sales process Use customer insights and market trends to uncover new business opportunities and strengthen client relationships Contribute to sales strategy development by monitoring competitive trends, customer feedback, and emerging technologies Participate in ongoing professional development, industry networking, and vendor training opportunities Enhance the organization’s reputation through professionalism, responsiveness, and customer focused service Other duties as assigned Qualifications Bachelor’s degree in Business, Engineering, Technology, or related field preferred, or equivalent successful sales experience 3+ years of experience exceeding sales quotas in B2B sales environments Experience in technology, IT infrastructure, cybersecurity, hardware, or related solution based sales environments preferred Excellent verbal and written communication skills Ability to explain technical concepts in simple, customer friendly terms Self motivated with strong organizational and time management skills Ability to manage multiple priorities in a fast paced environment Professional, adaptable, and collaborative approach to customer and team interactions Proficiency with Microsoft Office applications and CRM systems Compensation and Benefits • Competitive base salary plus uncapped commission opportunity, • Business expense reimbursement and travel support, • Ongoing training and professional development opportunities, • Comprehensive benefits package including medical, dental, vision, and retirement plans Working Conditions This job operates in a professional office environment and routinely uses standard office equipment such as laptop computers, phones, and photocopiers. Days and hours of work are Monday through Friday, with occasional evening and weekend work required based on customer or business needs. Business casual attire is expected in office settings, with business professional attire required for customer meetings. Physical Requirements Ability to sit or stand for extended periods during meetings, presentations, and daily work activities Frequent use of hands and fingers for typing, operating technology equipment, and handling materials Ability to communicate effectively in person, virtually, and by phone Ability to view computer screens and review documents for extended periods Ability to travel to customer sites and industry events as needed Essential Functions Effectively communicate with clients and internal teams through phone, email, video conferencing, and in person meetings Maintain reliable attendance and consistent responsiveness to customers and internal stakeholders Operate a computer and related technology tools to manage sales activity and customer communications Travel to client sites, meetings, and industry events as needed Process information, prioritize tasks, and adapt within a fast-paced sales environment Classification*: Salaried/exempt Position Type: Full-time Travel Requirements: <30% overnight domestic travel Direct Reports: None Why Join Us At Twotrees Technologies, you’ll be part of a team that values integrity, innovation, collaboration, and long-term relationships. We invest in our people just as heavily as we invest in our technology solutions, creating an environment where motivated professionals can grow, make an impact, and build lasting success. Equal Employment Opportunity Statement Twotrees is proud to be an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and development opportunities. Employment Disclaimer Employment with Twotrees Technologies is at-will and may be terminated by either the company or the employee at any time, with or without cause or notice. This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or qualifications required. Twotrees reserves the right to modify duties or job descriptions as business needs evolve.

Job Description Custom Truck Equipment is looking for an experienced Service Manager! At North American Truck & Trailer, we pride ourselves on our energetic atmosphere. By joining our team, you can experience a rewarding career with a leader in the truck industry. We are always looking for great candidates to join our team. ~Summary: Responsible for running an efficient and profitable service department. S/he will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Essential Duties and Responsibilities: include the following. Other duties may be assigned. • Forecast goals and objectives for the department and strive to meet them., • Working with all departments in harmony., • Prepare and administer an annual operating budget for the service department., • Attend managers’ meetings as requested., • Understand, keep abreast of and comply with federal, state and local regulations that affect hazardous waste disposal, OSHA right-to-know, etc., • Hire, train, motivate, counsel, and monitor the performance of all service department staff., • Direct and schedule the activities of all department employees., • Provide technical assistance to employees as needed., • Conduct meetings with department employees to discuss activities and problems of mutual interest., • Monitor Technicians’ payroll records., • Conduct monthly safety meetings., • Establish and maintain good working relationships with customers to encourage repeat and referral business., • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities., • Serve as a liaison with factory representatives., • Greet all customers promptly and give fair estimates on costs and time required for repairs and maintenance., • Handle all customer complaints., • Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances., • Quality-check completed jobs., • Keep abreast of new equipment and tools available and recommend purchases., • Ensure that the work areas and customer waiting areas are kept clean., • Account for all documents; ensure that none are missing., • Control the performance of the department using these tools: Daily Operating Control, efficiency and productivity control, comeback reports, warranty reports, telephone surveys, and monthly forecasts., • Maintain reporting systems required by general management and the factory., • Monitor repair order trends, such as number of repair orders completed, number of items per repair order, dollar sales per repair order, dollar sales per service advisor, etc., • Ensure that customers’ service files are up-to-date and are readily available for reference. (Dealer: Specify here whether your files are computerized or not and the related specifics:)., • Monitor the location and care of the shop tools., • Collect accounts receivable for service work., • Follow up on parts department orders to ensure parts availability., • Must maintain and keep a safe working environment., • Participate in all available training programs., • Must have a working knowledge and understanding of the company’s Job Safety Analysis pertaining to this position and positions this individual supervises., • Must have a working knowledge and understanding of the company’s safety policy. Supervisory Responsibilities: • Oversee Service Department., • Must conduct all 90 Day reviews in a timely manner., • Must have each employee’s yearly Performance Review completed by his/her actual anniversary date. .Benefits available the 1st of the month following date of hire. • 401(k) retirement plan with company match, • Medical, Dental, and Vision Insurance, • Life Insurance, • Short- and Long-Term Disability Insurance, • Paid Vacation, Sick, and Holidays, • OEM Training Incentive for Parts & Service personnel, • Tool Reimbursement for service employees, • Tuition Reimbursement for service employees, • Discount on Parts/Labor and Vehicle Purchases, • Employee Referral Bonus, • Professional work environment To apply please contact Cheryl Rierson at Cheryl.rierson@nattinc.com or 605-332-7112. Come experience the difference! In joining the North American Truck and Trailer family, you're not just securing a job – you're becoming a vital part of a dynamic team that values camaraderie, respect, and mutual support. We pride ourselves on fostering a family-like work atmosphere where every member's contributions are acknowledged and celebrated. As an integral driver or member of our team, you'll experience a range of benefits that extend beyond the professional realm. From comprehensive healthcare coverage to competitive compensation packages and opportunities for career growth, we're committed to ensuring your well-being and success. At North American Truck and Trailer, you're not just an employee; you're part of our extended family, dedicated to achieving excellence together. Join us today and be a part of a community that values your skills, respects your aspirations, and embraces you as one of our own. Your journey towards a fulfilling career and a supportive work environment begins with us. Welcome to the family! #hc246809

Job Description As a Quick Lane Service Advisor at Sioux Falls Ford Lincoln, you will be the main point of contact for our Quick Lane service guests. Experience in the automotive job field is not required. We are hiring highly motivated and customer-centric candidates from ALL fields! We will train you and give you all the tools and knowledge needed to become an outstanding Quick Lane Service Advisor. If you are an outgoing individual who enjoys working with people, a Quick Lane Service Advisor role may be the career you are looking for! We are a large dealership and can also offer you room to grow and advance in your career. If you’re looking to become a main line service advisor, Quick Lane is the best place to start! We offer our Quick Lane Service Advisors extremely competitive pay, in the range of $40,000 to $55,000 annually. Responsibilities • Work with a team of Quick Lane technicians to perform vehicle maintenance for our guests, • Use the technician’s inspection to notify your guest on the health of their vehicle, • Recommending all needed vehicle maintenance items to your guest, • Adding job lines to the repair order and making sure your team performs approved repairs, • Finalize the guests’ invoice and notify them when their vehicle is complete, • Cashiering the guest and handing their vehicle over to them, • Create an outstanding service experience for our guests, • Maintain professional personal appearance, • Adhere to consistent and reliable work schedule, • Complete required advisor training assigned to you Benefits: • Health insurance (including wellness benefit), • Dental and vision insurance, • Free basic life insurance, • 401(k) with company matching after one year of service, • Paid Vacation, Holiday, and Personal Time, • Discounts on vehicles, service & parts – including immediate family members, • Flexible schedule, • Paid training and development, • Career path and promotion opportunities, • Section 125 FLEX Account, • EAP - Employee Assistance Program Qualifications and Requirements • Excellent customer service skills, • A winning attitude and a team player, • Detail oriented and a strong work ethic, • The ability to have empathy with our guests, • Problem solving and critical thinking skills, • The ability to perform in a fast-paced environment #hc239825

Job DescriptionWorld Insurance Associates (“World”) is a unique financial services organization with a global network of brokers and specialists who empower people to make informed decisions to improve their risk management outcomes, modernize their benefits programs, and help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest-growing, Top 25 insurance brokers in the U.S. with nearly 3,000 employees in more than 300 offices across North America and the U.K. World specializes in personal and commercial insurance, surety and fidelity bonding, employee and executive benefits, investment advisory and retirement plan services, and payroll & HR solutions. Employee Benefits Sales Executive (Client Advisor) Position Overview World’s Client Advisors bring comprehensive risk management and employee benefit solutions to businesses and individuals. Your primary focus is identifying, prospecting, cultivating, and closing new employee benefits clients (small, medium, and large businesses) by leveraging World’s unique capabilities and broad market access. While your main focus is on designing and delivering employee benefits programs—including medical, dental, vision, life, disability, and voluntary benefits—you are also empowered to help clients with complementary solutions such as commercial and personal lines insurance, 401(k) and retirement plans, and payroll and human resources outsourcing services. World’s investment in a full suite of insurance and business solutions means you can engage with organizations of any size and industry to deliver meaningful value to your clients. Help clients experience a modern alternative to employee benefits Together, our Employee Benefits team helps clients build a capital-efficient and employee-centric program designed to mitigate their unique exposures. Using modern approaches, our highly technical team utilizes data and forensic underwriting to drive superior financial outcomes while helping clients attract, retain, and motivate talent. We are growing rapidly, and we are looking for future leaders. To learn more about us, please visit https://eb.worldinsurance.com/ Our Client Advisors ... • Are responsible for identifying, soliciting, and closing new Employee Benefits business, • Utilize cold calls, prospecting emails, mail, professional associations, and networking to identify, contact, cultivate and close new business opportunities, • Identify opportunities to bring all of World's solutions to our clients - beyond employee benefits (and enjoy the financial rewards of doing so), • Identify exposures, make recommendations, and create custom programs to eliminate gaps in coverage, • Identify opportunities to round out accounts for existing clients, • Drive account retention and maintain client relationships through renewal workflows. Our Employee Benefits Client Advisors . . . • . . .Bring 3-5 years+ of experience working in an insurance brokerage or carrier, • . . .Are personable and highly motivated to grow personal success, • . . . Leverage excellent listening skills and consistently demonstrate a strong customer focus as well as a sustained sense of urgency and ability to meet deadlines, • . . . Are consultative and bring a positive and resourceful approach to dealing with prospective clients and associates, • . . . Have experience with Employee Benefits and Sales software platforms such as BenefitPoint and sales CRM’s like HubSpot, • . . . Work independently and enjoy a high degree of interaction with team members, • . . . Contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives, • . . . Consistently demonstrate effective written and verbal communication skills, • . . . Possess a strong attention to detail and the ability to solve problems with minimal assistance, • . . . Demonstrate the highest levels of discretion surrounding sensitive information Compensation As a World Insurance Client Advisor, your compensation is tied to your effort and your performance. We offer a base salary plus commissions as well as a full suite of employee benefits, including a 401(k) match that is immediately fully vested. The base salary range for this role is $60,000 to $200,000+, depending upon your level of experience. The base salary depends on your experience and your ability to drive revenue. Your base salary grows as your book of business grows, with tremendous potential to significantly exceed the top of this range. Equal Employment Workforce and Workplace World celebrates and supports differences amongst its employees. World knows employing a team rich in diverse thoughts, experiences, and opinions allows World’s employees and World’s work environments to flourish. World is honored to be an equal opportunity workplace, dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, World makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of World’s business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World’s property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World’s Human Resources Talent Department. #LI-MS1 Powered by JazzHR gPEzJksoOp

Job DescriptionSERVICE ADVISOR Graham Automotive Group – Sioux Falls, SD Graham Automotive Group is looking for a motivated Service Advisor to join our growing Volkswagen, Audi, and Volvo team. We believe our success depends on the quality of our people and the relationships we build with our customers. We are looking for someone who takes ownership of the customer experience from check-in to vehicle delivery. Communication, accountability, and customer satisfaction are essential to success in this role. Job Responsibilities As a Service Advisor, you will serve as the primary point of contact between our customers and service team. You will be responsible for identifying customer concerns, recommending maintenance and repairs, coordinating with technicians, and ensuring customers remain informed throughout the repair process. Responsibilities include: • Greet customers promptly and professionally, • Obtain accurate customer and vehicle information, • Clearly document vehicle concerns and symptoms, • Review vehicle history and recommend maintenance based on age, mileage, and manufacturer recommendations, • Prepare accurate estimates for labor and parts, • Review technician inspections, photos, and recommendations with customers, • Provide regular updates throughout the repair process, • Follow up daily on vehicles delayed by diagnosis, parts availability, or extended repairs, • Monitor vehicle progress and maintain realistic completion times, • Coordinate with technicians, dispatch, and parts personnel, • Ensure all completed repairs and charges are fully explained at delivery, • Close repair orders accurately and promptly, • Maintain strong CSI and customer retention performanceWhat We're Looking For, • Strong customer service and communication skills, • Ability to multitask in a fast-paced environment, • Strong organizational skills and attention to detail, • Professional attitude and appearance, • Ability to work effectively within a team environment, • Strong problem-solving skills, • Commitment to delivering an exceptional customer experience, • Valid driver's license with a good driving recordPreferred Qualifications, • Previous automotive service advisor experience, • Dealership experience, • Experience with Volkswagen, Audi, Volvo, or other import brands, • Experience with digital vehicle inspections and customer communication platforms, • Knowledge of automotive maintenance schedules and repair processesWhat Success Looks Like, • Customers receive consistent communication throughout the repair process, • Daily updates are provided when repairs are delayed, • Repair orders are documented accurately and closed promptly, • Inspections and recommendations are reviewed with every customer, • Strong CSI performance and positive customer feedback, • Customers feel informed, valued, and confident in their service experienceBenefits, • Competitive compensation based on experience and performance, • $50,000 - $95,000+ earning potential, • Medical, Dental, Vision, Life Insurance, and Aflac, • 401(k), • Paid Time Off, • Employee Discounts, • Factory Training Opportunities, • Career Growth Opportunities within Graham Automotive Group For over 50 years, Graham Automotive has built a reputation for customer satisfaction and community involvement throughout Sioux Falls. If you are organized, customer-focused, and take pride in delivering a great customer experience, we'd like to talk with you. Job Type: Full-time Schedule: • Monday through Friday, • Rotating Saturdays, • 8-hour shifts Work Location: In Person #hc138751

Job DescriptionSalary: $60,000.00 - $100,000.00 + per year Job description We have the best customers and are looking for only the BEST SERVICE ADVISOR to help them out. You will be responsible for meeting and greeting our customers with a smile every day. You must have a great attitude, be punctual, organized, friendly, self motivated, great with customers and cool under pressure. You must be honest and full of integrity. You must be able to stay on top of the vehicles/repair orders in the shop and keep your customers informed at all times. You must be able to prioritize & present items to customers and inform them of why they need to be done now, next time or in the future. You will need to be able to have a good understanding of the functionality of all the components on the vehicle so you can properly explain the needed repairs or maintenance to the customer. NEVER will you sell anything a vehicle or customer does not need! We pride ourselves on our inspections and being open and honest(total transparency) with our customers. We always present and take care of the customers concerns and/or safety items FIRST, maintenance second and items to keep an eye on third. We are here to actually service their vehicle and make sure they are taken care of....kind of the old fashioned way:) You must be able to take on responsibilities of opening and closing the store, keeping on top of waiting customer repair orders, properly cashier customers and explain warranties, arrange pick up and deliveries, loaner/rental cars, schedule appointments, utilize point of sale system(Shopware), basic computer skills, typing skills and phone skills. Additional detailed day to day tasks will be taught and learned once hired and trained. Come join our great team! Job Type: Full-time Salary: $60,000.00 - $100,000.00 + per year Benefits: • Individual paid Health Insurance (up to $530/month), • Individual paid Dental Insurance, • Individual paid Vision Insurance, • Paid Holidays, • Paid PTO based upon your experience, • Industry Leading Pay, • Employee Discounts on parts, • Matching 401k Day range: • Monday to Friday Shift: • Day shift Experience: • Service Advisor: 2 years (Required) License/Certification: • Driver's License (Required)

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit _ for more information and follow @Johnsoncontrols on social platforms. What we offer: • Competitive Starting Pay, • Paid Training, • Global Advancement Opportunities, • Company Vehicle (as applicable), • Referral Bonuses, • Comprehensive Benefits, • Medical/Dental/Vision insurance, • Health Savings Account (HSA), • Life Insurance, • 401(k) savings plan with company match, • Short-Term and Long-Term Disability, • Employee Assistance Program, • Wellness Program, • And More! What you will do Performs assigned system commissioning using Johnson Controls configuration and commissioning tools. Troubleshoots and resolves basic HVAC mechanical, electrical, and controls problems. Responds to basic warranty calls. Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service. How you will do it • Loads system-level controller software., • Performs basic commissioning and system diagnostics from system-level controllers to end devices (i.e. sensors, actuators, etc.) and completes all required commissioning documentation., • Keeps management and JCI contractor or customer informed of job progress and issues., • Calibrates systems requiring basic electronic test equipment., • Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation., • Documents changes and provides information for as-built documentation., • Communicates with the JCI contractor or customer upon arrival and before leaving the work site., • Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety., • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities., • Provide quotes to support recommendations and solutions. What we look for Required • 2-year degree in electronics, mechanical systems, computer technology, air conditioning or similar field or at least 2 years of industry experience or experience in servicing electronic and/or mechanical systems in the HVAC industry., • Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques., • Effective interpersonal skills to properly represent Johnson Controls to customers and other outside contacts in an ethical and professional manner., • Ability to explain technical information to technical and non-technical people. Leadership skills to support the activities of Mechanics working on non-complex, non-critical Building Automation equipment on a job site., • PC experience required and the ability to program HVAC related software. HIRING HOURLY RANGE: $24.33 - 33.41 Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at _ #LI -AD2 #TechnicalHiring

Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference. What we offer: • Competitive Starting Pay, • Paid Training, • Global Advancement Opportunities, • Company Vehicle (as applicable), • Referral Bonuses, • Comprehensive Benefits, • Medical/Dental/Vision insurance, • Health Savings Account (HSA), • Life Insurance, • 401(k) savings plan with company match, • Short-Term and Long-Term Disability, • Employee Assistance Program, • Wellness Program, • And More! Please note: This position will focus on the Brookings, SD area, and the selected technician is expected to reside in or relocate to Brookings, SD. What you will do • Perform HVAC Control systems programming, troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components., • Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment., • Provide front line technical and repair support through effective communications with Johnson Controls customers., • Provide system repair and or update recommendations and assist in proposing of recommendations to Johnson Controls customers., • Be part of an expanding team of the best technicians in the industry while you build career with a first class global organization., • Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service How you will do it • Loading Johnson Controls field and network level controller software., • Performing commissioning and system diagnostics for all levels of system controllers as well as end, • devices (i.e. Sensors, actuators, etc.) and complete all required commissioning documentation., • Keeps management and JCI contractor or customer informed of job progress and issues., • Calibrates systems requiring basic electronic test equipment., • Completes administrative tasks including but not limited to time sheets, expense reports, and on-site documentation., • Documents changes and provides information for as-built documentation., • Execute company sponsored as well as personally initiated training to insure the highest level of knowledge and capability are maintained, • Engage with customers to fully understand their systems and needs., • Communicates with the JCI contractor or customer upon arrival and before leaving the work site., • Follows all safety standards and attends required safety training. High degree of regard to employee and subcontractor safety., • Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities., • Provide quotes to support recommendations and solutions. What we look for Required • Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 2+ years experience in servicing electronic and/or mechanical systems in the HVAC industry., • Strong understanding of HVAC systems, sequence and applications, • Demonstrated technical aptitude in mechanical and electro-mechanical fields, • Able to use hand, power tools and electrical testing equipment such as a multi meter., • Solid knowledge base in use of personal computers., • Attention to detail., • Good communication and listening skills. HIRING HOURLY RANGE: $19.00-$25.00 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us #TechHiring

Job Description Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we’ve been passionate about compliance, education, and community engagement in firearm sound suppression—making the silencer-buying process simple and accessible. Apply today and be part of our continued growth! Classification: Full time, Exempt Shift: Monday – Friday, core hours 8:00am-5:00pm Location: On-site Job Summary At Silencer Central, we are driven by a commitment to being customer-oriented, getting things done, and expecting excellence in everything we do. Our people are foundational to our success, and we believe strong partnerships between leaders and HR drive sustainable performance, engagement, and culture. The Human Resources Business Partner (HRBP) serves as a strategic advisor and operational leader, supporting managers and employees through the full lifecycle of the employee experience. This role balances high-level people strategy with hands-on execution, ensuring HR programs are scalable, compliant, and aligned with business priorities. The HRBP will lead employee relations, performance processes, learning and development initiatives, engagement efforts, and key people programs while coordinating tactical HR activities that support day-to-day operations. The ideal candidate is proactive, organized, and relationship-driven, with the ability to manage complexity while delivering practical solutions. Job Responsibilities & Essential Functions · Serve as a trusted advisor to managers and leaders on employee relations, performance management, coaching, and workplace concerns · Support consistent application of employment policies, discipline, and corrective action practices · Coordinate and oversee leave management processes, including FMLA, ensuring compliance and clear communication · Own administration and strategic roadmap of the Learning Management System (LMS), ensuring training aligns with business and compliance needs · Partner with leadership to design, coordinate, and execute employee and manager training programs · Lead and manage annual and mid-year performance review cycles, including planning, execution, communication, and tracking · Coordinate employee experience and engagement surveys, including administration, communication, and support of action planning · Develop and execute engagement calendars and recognition initiatives that reinforce company values · Facilitate internal forums, manager/supervisor sessions, and culture-driven programming · Maintain and update the Employee Handbook and related HR policies to ensure accuracy and compliance · Manage employment verification processes and required HR documentation · Support and facilitate new team member orientation and organizational onboarding initiatives · Plan and execute employee-focused programs including volunteer initiatives, anniversaries, and engagement events · Coordinate cross-functional programs, internal committees, and external partnerships that support employer brand and culture · Provide operational support across the employee lifecycle including onboarding, offboarding, benefits onboarding, and payroll backup coverage · Coordinate internal programs, recognition efforts, communications, and recurring HR initiatives · Support administrative and logistical elements of HR programs to ensure smooth execution Job Requirements & Qualifications · Bachelor’s degree in Human Resources, Business Administration, or related field required · 3–6+ years of progressive HR experience, with exposure to employee relations, performance management, and HR programs · Working knowledge of employment laws, HR best practices, and people operations · Strong interpersonal skills with the ability to influence and partner effectively at all levels of the organization · Organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environment · Excellent written and verbal communication skills · Ability to work independently while collaborating cross-functionally · Critical thinking and problem-solving skills with a practical, solutions-focused approach · High level of discretion, professionalism, and integrity Compensation and Benefits Silencer Central offers a competitive total compensation package that includes: · Salary: $90,000 - $110,000 DOE. · Incentive Bonus · Unlimited PTO · Company Paid Holidays · Health Insurance: Copayment Plus Plans or High-Deductible Health Plan with $750 - $1,500 HSA match · Dental Insurance · Vision Insurance · LTD and STD Insurance · Company Paid Life Insurance · EAP · 401(k) with Company Match · Employee Discount Program with industry partners Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success! #hc234094

Job Description TranSource Truck & Equipment, Inc. is a growing company representing Mack Trucks and Volvo Construction Equipment, along with being the Servicing Dealer for multiple other product lines that support the On Highway, Construction and Agriculture Industry. TranSource Truck & Equipment is currently accepting applications for a Service Advisor at our Sioux Falls location. Primary Responsibilities: • Greet customers and answer phone calls throughout the workday., • Report to the Service Manager and work closely with the Service Technicians, Parts and Sales Department., • Schedule service appointments and advise customers about necessary services for routine maintenance., • Communicate with customers about inspection results, recommend corrective procedures, and prepare work order for needed and approved repairs., • Prepares a repair order showing time, cost and labor estimates for services needed., • Check on progress of repair orders throughout the day, to ensure timely completion. Communicate with customer on progress of the job and any additional repairs that are required., • Maintains high customer satisfaction standards., • Responsible to keep skills up to date with industry trends, emerging technologies, & dealer standards per OEM., • Must have experience with parts or equipment. What we offer: • Competitive Compensation Package, Including Salary and Monthly Commission, • Health, Vision, Dental and Life Insurance within 30 days of start., • 401(k) with excellent company match., • Vacation, Sick and Holiday pay starts accumulating from start date., • Ongoing technical training., • Advancement Opportunities. Applicant will be asked to complete a background and drug test. Apply online to fill out an application or forward a resume to: Matt.Jensen@TransourceUSA.com Telephone: 605-275-5850 #hc199676

Job DescriptionHigh-Performance Service Advisor (Automotive) Location: Sioux Falls, SD Pay: $75,000 – $100,000+ (Performance-Based) Schedule: Monday – Friday | No Weekends This Is Not a “Service Writer” Job This is a high-performance role for someone who can move fast, communicate clearly, and close work the right way. At J&M Transmission & Auto Service, we run a disciplined, fast-paced shop focused on: • Speed, • Accountability, • High-quality customer experience, • Doing what’s right for the customer—every time If you’re looking for a slow, easy front counter job… this isn’t it. If you want to make great money, stay busy, and be part of a high-performing team, keep reading. What You’ll Actually Do • Answer every call with urgency and professionalism, • Build trust with customers quickly, • Present needed work clearly and confidently (no pressure, no gimmicks), • Keep workflow moving—no bottlenecks, • Coordinate with technicians to keep inspections and repairs moving fast, • Follow up on declined work (this is non-negotiable) You are not here to diagnose vehicles. You are here to communicate, prioritize, and close work properly. What We’re Looking For • You move fast and don’t get overwhelmed, • You take ownership—no excuses, no hand-holding, • You’re comfortable having real conversations with customers, • You can stay organized under pressure, • You care about doing the job right, not just getting through the day Automotive experience helps—but performance mindset matters more. Pay & Benefits • $75,000 – $100,000+ (based on performance), • 401(k) with match, • Health, dental, vision insurance, • Life + disability coverage, • Paid time off + holidays, • No weekendsWhy People Stay Here, • Structured process (you’re not guessing all day), • Clear expectations and accountability, • Team that actually works together, • Opportunity to grow and increase incomeFinal Note We are a high-accountability shop. We move fast. We follow up. We take care of customers the right way. If that excites you—you’ll do very well here. If not, this won’t be a fit. About J & M Transmission Service, Inc.: For over 20 years, J & M Transmission Service, Inc. has provided reliable and professional automotive services to the Sioux Falls community. Our experienced technicians and friendly staff work together to ensure every customer leaves satisfied. Join us and become part of a company that values quality, service, and teamwork. Apply Now #hc211652

Job Description Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician. To support this Kia Retailer initiative, Kia America, Inc. has established the Kia Veterans Technician Apprenticeship Program (VTAP). Job Description • Diagnose, maintain, and repair Kia vehicles including engine, transmission, steering, suspension, brakes, HVAC, and electrical components, • Complete repair orders and warranty request orders in accordance with established Kia and Retailer policies and procedures, • Test drive vehicles, and analyze, diagnose, and repair components and systems using Kia diagnostic strategies, special equipment, and tools, • Perform services, diagnostics, and repairs in a timely fashion while communicating with the shop foreman and service advisor to promote an optimal customer experience All potential employment opportunities presented and advertised within this site are with independently owned and operated Kia Retailers. Applicants who seek employment through this site are applying for full-time employment with a participating Kia Retailer and not with KUS or ERS. All employment opportunities listed within this site are subject to applicable Federal and State statutes, rules, and regulations governing employment, which apply to each individual Kia Retailer’s specific location. KUS and ERS make no warranties (expressed or implied) or guarantees of employment to any individual seeking to participate in the Kia Veteran Technician Apprenticeship Program (VTAP). All employment decisions are at the discretion of the specific Kia Retailer to which an employment application is made, conditional upon meeting eligibility, skill, and experience requirements to participate in VTAP. Requirements Qualifications • Honorable Discharge, • Valid Drivers License from any state with a clean driving record, • Experience in a technical / mechanical field is required, • Must be willing to complete and pass drug screening and background checks Benefits Kia VTAP Apprenticeship Highlights: • Full-time employment with a participating Kia Retailer, • A program designed specifically for Veterans facilitated by Veterans!, • Participation in a one-year competency-based GI Bill approved apprenticeship leading to Kia Service Technician certification, • Access to all tools, equipment, vehicles, and training needed to complete the apprenticeship and certification process, • Eligible Veterans may apply for and receive a substantial GI Bill© Monthly Housing Allowance (MHA) during their apprenticeship

Job Description Job Title Inside Salesperson Job Overview An Inside Salesperson interacts with our customers primarily via telephone. They provide the customer service required to generate and close sales, to meet or exceed the established sales and gross profit goals, and to increase profit sharing. They work safely, effectively, and accurately in accordance with Company policy and procedure. Core Job Responsibilities • Successfully complete required safety and compliance training programs as assigned . • Meet or exceed the sales targets established by your Manager. • Accurately process Sales Orders and Bids generated through telephone sales transactions . • Assist customers who pick up their order at our Profit Center . • Find innovative ways to grow sales with existing customers and become their trusted advisor . • Generate sales leads that develop into new customers . • Identify opportunities for value-added services and articulate our solutions . • Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, follow up to ensure resolution and customer satisfaction . • Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team . • Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk . • Perform other reasonably related duties as assigned by immediate supervisor and other management as required. Basic Qualifications • High school diploma or equivalent, • Minimum 1 year experience in customer service or inside sales; contractor sales preferred . • Knowledge of products sold in the Profit Center Skills • Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data . • Outstanding customer service, telephone/verbal communication, and generous listening skills. • Demonstrate product knowledge to answer customer questions and identify opportunities to upsell or cross sell., • Build influential relationships and trust with customers and vendors through open and interactive communication . • Able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, ask for the order and close the sale . • Able to build positive working relationships and inspire teamwork with co-workers . • Able to learn and operate the computer related systems used to process orders . • Able to learn to operate warehouse material-handling equipment. • Read, write, speak, and understand English., • Add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. #hc121364

Please note: this is an on-site position in Sioux Falls, SD About KonstructIQ KonstructIQ is a fast-growing Silicon Valley startup building AI-powered software for the construction industry. Our platform helps general contractors streamline workflows, improve accuracy, and operate more efficiently across the entire project lifecycle. Backed by top-tier investors and trusted by forward-thinking builders, we’re reimagining how technology supports construction—and building a team driven by curiosity, grit, and real-world impact. About the Role We’re looking for a motivated, early-career Account Manager to join our Operations team in Sioux Falls, SD. This role is a great fit for recent college graduates or those at the start of their careers who are excited to gain hands-on experience in SaaS, customer operations, and technology. You’ll be at the center of the customer experience—supporting onboarding, driving early product adoption, and helping customers see real value from the KonstructIQ platform. You won’t be expected to know everything on day one. Instead, you’ll learn through a structured onboarding program, mentorship from experienced teammates, and daily collaboration across Product, Support, and Sales. As you grow, you’ll take on more responsibility, build strong customer relationships, and play a key role in shaping how we onboard and support customers at scale. If you’re curious, coachable, enjoy problem-solving, and want a clear path to growth in SaaS and customer success, this role was built for you. What You’ll Do: Customer Onboarding & Activation • Support new customers through a structured onboarding journey, from kickoff to product activation, • Help customers learn workflows, features, and best practices to achieve early wins, • Set clear expectations, timelines, and success milestones during onboarding, • Partner with Support and Product to ensure smooth handoffs and timely issue resolution Relationship Management & Customer Support • Build trusted relationships by learning customers’ goals, challenges, and day-to-day workflows, • Act as a product guide and advisor, helping customers apply KonstructIQ to real-world use cases, • Monitor customer engagement and product usage to proactively identify risks and opportunities Learning, Growth & Process Improvement • Develop strong product and technical knowledge through training, shadowing, and hands-on experience, • Identify onboarding friction points and contribute ideas to improve processes and customer experience, • Maintain accurate notes, activity tracking, and customer insights in CRM tools, • Collaborate cross-functionally with Sales, Product, and Operations to support customer success and company growth What We’re Looking For • Bachelor’s degree required (recent graduates encouraged to apply), • Strong interest in technology, software, and AI-driven tools, • Excellent communication skills—you’re comfortable asking questions, explaining concepts, and building rapport, • A proactive, organized mindset with the ability to manage multiple tasks and priorities, • Curiosity, coachability, and a willingness to learn in a fast-paced startup environment, • Team-oriented attitude with a strong sense of ownership and accountability Bonus Points (Not Required) • Internship, part-time, or project experience in customer-facing, operations, or support roles, • Familiarity with CRM tools like HubSpot or Salesforce, • Exposure to SaaS, startups, construction, or field-service industries, • Demonstrated interest in technology, startups, or AI-powered products Why Join KonstructIQ • Launch your career at a high-growth, mission-driven tech company, • Gain hands-on experience with cutting-edge AI software in a real-world industry, • Learn through structured onboarding, mentorship, and clear growth pathways, • Work closely with collaborative, high-performing teammates across teams, • Competitive salary and equity package, • Comprehensive health, dental, and vision benefits, • In-office role in Sioux Falls with exposure to multiple teams and career paths If you’re excited to learn, grow, and build meaningful customer relationships while helping modernize a trillion-dollar industry, we’d love to hear from you.

Job DescriptionSalary: $80,000.00 - $125,000.00 per year Earn $80,000 - $125,000+ *NO WEEKENDS!* Automotive Technician/Mechanic WE ARE GROWING AND SEEKING TO ADD THE FINEST TALENT AROUND! Our mission is to help as many people as possible with their automotive needs by providing Honest and Reliable repairs and maintenance at a Fair price. Want to help us fulfill our mission!? Apply now! **No drama shop! **No Saturday's! **High car count = lots of hours to turn!!!! Responsibilities: Accurately Completing Services and Repairs on Customers Vehicles: Technicians are expected to be experts in their craft and are expected to complete services and repairs with excellence, integrity, precision, and extreme care. Partner with Office Staff to Deliver on Company Sales Goals with Integrity: Technicians are expected to inspect each vehicle and quote any needed repairs and services to each customer. • Accurately and efficiently diagnosing and repairing vehicles, • Accurately performing a vehicle inspection on every vehicle you work on, • Building a proper estimate to include the repairs needed to correct the customers original concern as well as any item noticed during the inspection and any maintenance items that may be due, • Problem solving - must be able to use all resources available to help problem solve each situation you encounter, • Accurately and efficiently performing needed repairs and maintenance according to manufacturer specifications to correct customers concerns/complaints, • Communication - must be able to properly communicate with your advisor by means of typed communication, verbal and written communication means., • Assist in keeping shop area clean, safe, free of debris and other hazards. Job Type: Full-time Salary: $80k-$125k+ depending upon experience and certifications Job Type: Full-time Salary: $80,000.00 - $125,000.00 + per year Benefits: • Individual paid Health Insurance (up to $530/month), • Individual paid Dental Insurance, • Individual paid Vision Insurance, • Paid Holidays, • Paid PTO based upon your experience, • Industry Leading Pay, • Employee Discounts on parts, • Matching 401k Education benefits: • Employee discount, • FREE in-house comprehensive training that can help you advance your career Experience level: • 2 years Schedule: • Monday to Friday, • No Saturday's! License/Certification: • Driver's License (Required), • ASE Certification (Preferred)

Job Description Sioux Falls Ford Lincoln is looking for an energetic and outgoing Automotive Parts Advisor to join our growing team. This role will be responsible for servicing customers, sales staff, and technicians by obtaining the parts needed to complete any phone and/or in-store orders. We are always growing and can provide a career path for your future, leading to management if that's part of your plan. Our management teams are supportive and very experienced in business growth to provide you with the training and support you'll need for a forward-moving long-term career. Salary Range: $46 - $60k depending on experience and performance Expected work schedule: Wednesday – Friday 7 am – 6 pm Saturday 7:30 am – 4 pm Qualifications Related experience in a franchise automotive parts position Excellent customer service skills Detail oriented and organized self-starter Ability to multi-task in a fast-paced work environment Responsibilities • Issue parts and accessories promptly to technicians from the service parts counter, • Track all incoming and outgoing parts for the dealership., • Handle incoming phone calls efficiently., • Sell parts to meet monthly forecasts., • Look up and sell automotive parts to all customers: shop, over the counter, wholesale, via internet as well as the phone., • Take inventory of stock, • Maintain inventory accuracy through regular cycle counts., • Fast-paced, friendly work environment, • Provide the highest level of Customer Satisfaction at all times. Work Conditions and Physical Demands • Ability to lift up to 30 lbs., • May experience moderate noise levels throughout the day., • Occasionally you may walk up and down stairs., • Attendance is an essential function of this job., • May be required to stand or sit for extended periods of time., • This position sometimes requires sitting at a desk utilizing a computer and monitor., • Ability to work in a constant state of alertness and safe manner. What we offer • Health insurance (including Wellness benefit), • Dental and Vision Insurance, • Critical Illness and Accident Insurance, • Life Insurance, • 401(k) with company matching after one year of service, • EAP – Employee Assistance Program, • Paid vacation, holiday and personal time, • Discounts on vehicles, service & parts – including immediate family members #hc236468

Job Description Sioux Falls Ford Lincoln is looking for an energetic and outgoing Automotive Parts Advisor to join our growing team. This role will be responsible for servicing customers, sales staff, and technicians by obtaining the parts needed to complete any phone and/or in-store orders. We are always growing and can provide a career path for your future, leading to management if that's part of your plan. Our management teams are supportive and very experienced in business growth to provide you with the training and support you'll need for a forward-moving long-term career. Salary Range: $46 - $60k depending on experience and performance Expected work schedule: Wednesday – Friday 7 am – 6 pm Saturday 7:30 am – 4 pm Qualifications • Related experience in a franchise automotive parts position, • Excellent customer service skills, • Detail oriented and organized self-starter, • Ability to multi-task in a fast-paced work environment Responsibilities • Issue parts and accessories promptly to technicians from the service parts counter, • Track all incoming and outgoing parts for the dealership., • Handle incoming phone calls efficiently., • Sell parts to meet monthly forecasts., • Look up and sell automotive parts to all customers: shop, over the counter, wholesale, via internet as well as the phone., • Take inventory of stock, • Maintain inventory accuracy through regular cycle counts., • Fast-paced, friendly work environment, • Provide the highest level of Customer Satisfaction at all times. Work Conditions and Physical Demands • Ability to lift up to 30 lbs., • May experience moderate noise levels throughout the day., • Occasionally you may walk up and down stairs., • Attendance is an essential function of this job., • May be required to stand or sit for extended periods of time., • This position sometimes requires sitting at a desk utilizing a computer and monitor., • Ability to work in a constant state of alertness and safe manner. What we offer • Health insurance (including Wellness benefit), • Dental and Vision Insurance, • Critical Illness and Accident Insurance, • Life Insurance, • 401(k) with company matching after one year of service, • EAP – Employee Assistance Program, • Paid vacation, holiday and personal time, • Discounts on vehicles, service & parts – including immediate family members

Job Description Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience. Responsibilities and Duties • Develop and nurture relationships with selected accounts for successful campaigns., • Be a trusted advisor and expert in our DemandFactor offerings., • Work with internal experts to deliver excellent campaign leads and ensure clients are happy., • Collaborate with the Sales team from proposal to delivery, addressing options and integrations., • Manage account documentation, including reports and recommendations., • Handle post-sale account management, fostering growth through great customer service. Qualifications • Excellent written and verbal communication skills with a strong connection to customer success., • Minimum two years of account management or customer service experience preferred., • Highly organized and detail-oriented, able to handle over 30 clients effectively., • Ability to thrive collaboratively in a team and independently with minimal supervision., • Strong problem-solving skills, with the ability to engage and interact with internal teams., • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed., • Comfortable learning various software, from MS Office (Excel) to CRM systems., • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment

Job Description Be a part of our Advisory/Customer Service Team as a Salaried Financial Advisor! Hahn Financial Group, Inc. (HFG) is a Registered Investment Advisor and serves 1000's of Retirement Plan Participants & Wealth Management Clients across the country. We are expanding our Salaried Financial Advisor/Customer Service Team. The focus is world-class service and fiduciary guidance for our clients. We value our deep, trusting relationships with our participants and clients. Required: Minimum of 1 year of Industry experience Required: Current Series 65 License Compensation package includes: Salary, ESOP, 401k with Employer match, Health Insurance, Long Term Disability Insurance, and Vacation/PTO #hc34582

Job Description Summary/Objective: As a Service Technician (Class A), you function as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has previously worked a B Class general service technician. Other duties may be assigned. Essential Functions/Duties, include but not limited to: Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses vehicle problems based on customer complaints and inspection. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles with customers when requested. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Inspects and test drives newly delivered vehicles for obvious damage and missing major components and drivability functions, while following a pre-delivery inspection check list. Installs optional equipment specified by the customer or dealer. Reports machinery defects or malfunctions to the Shop Foreman. Ensures that customers’ cars are kept clean. Notifies Service Advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Follows the Fixed Right the First Time (FRFT) philosophy. Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, Etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers Other duties may be assigned Competencies/Required Skills/Job Requirements: · Troubleshooting – Determining causes of operating errors and deciding what to do about it. · Reading Comprehension – Understanding written sentences and paragraphs in work-related documents. · Writing – Communicating effectively in writing as appropriate for the needs of the audience. · Speaking – Talking to others to convey information effectively. · Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Mechanical – Knowledge of machines and tools, including their designs, uses, repair, and maintenance. · Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. · Problem Sensitivity – The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. · Number Facility – The ability to add, subtract, multiply, or divide quickly and correctly. · Valid driver’s license *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and/or abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility: No Work Environment/Equipment Used: While performing the duties of this job the employee is regularly exposed to moving mechanical parts and fumes or airborne particles. The employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals and risk of electrical shock. The noise level in the environment is loud. Equipment used; most to all tools and equipment in the service shop. Physical Demands: While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds and up to 25 pounds. The employee is frequently required to lift up to 50 pounds. The employee is occasionally required to lift up to 100 pounds. The vision requirements include: close vision. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand; use hands to finger, handle, or feel; and reach with hands and arms. Expectation of Hours of Work: Shop hours are 7am – 7pm Monday – Friday and 8am – 5pm Saturday. Scheduled hours will vary to meet customer and shop’s needs. Travel: Minimal Required Education / Certifications / Experience: Associate’s degree (A. A.) or equivalent from two-year College or technical school certificate, or six months to one year related experience and/or training; or equivalent combination of education and experience. At least 2 years related experience and/or training or equivalent combination of education and experience. Ford Master Technician Certification. UNDER THE HOOD Is the shop heated? Air conditioned? The Shop is fully heated with in floor and traditional heating. We have both A/C and fans to help keep the shop cool. Lastly, we have Horman quick garage doors to keep the Heat/A/C from escaping, keeping it cooler/warmer in the shop. What is the size of the team I’d be working with? Our Service and parts team consists of around 180 people. With the sales team our facility has roughly 220 people working at it. What are the shop hours and what are the shift timeframes? We are open 7:00 am - 6:00 pm Monday - Friday. We are also open on Saturdays from 7:30 am - 4:00 pm. The majority of our shifts are from 8:00 am - 5:00 pm Monday through Friday. We are flexible and can make adjustments when needed. The Saturday rotation is every 6th Saturday and you are also offered a comp day during the week. If you choose not to take it, we will also pay overtime for that Saturday. What tools does the shop provide that are available for all technicians to use? We provide all necessary Ford specific tools. We have BG equipment for Flushes. We have several A/C machines. Shop supplies vending machines through Wurth. We provide safety glasses and Latex/Nitrite gloves. We even have a small tractor to help push vehicles in when needed! What type of break room facility is provided? We have a fairly large break room with several tables, 2 refrigerators, a coffee machine and TV. We also have access to several vending machines and one with access to more meal-based food and not just snacks. We are walking distance from a Wahlburgers, Starbucks, Dairy Queen and a Chicken Max. There are also many restaurants that are very close and easily accessible, so you have many options as to how you like to take your breaks/lunchs. How many bays does your shop have? We have a total of 37 bays onsite and 3 bays offsite at our reconditioning center. We also have two alignment racks, two flat stalls, a mobile 4 post, 4 mobile vans and Quick Lane with 4 pit stalls. How many repair orders do you average per month? We average roughly 5,000 repair orders a month with our Main shop, mobile team, Quick Lane and reconditioning center. The main shop alone averages 2,400 repair orders a month. What is your parts ordering process? This varies depending on the repair. We have a huge inventory of parts and have a 90% same-day fill rate on parts. Whenever possible, we order parts during the appointment process, otherwise, our technician requests parts via Tekion (Our DMS) or directly from a parts person. We even have 3 dedicated parts people who work right in the shop with you and are very accessible to help make sure that you are getting the right parts! What is your policy on side work? You are able to work on your own vehicle or a family/friends vehicle when you are not on your shift. Are there any other unique features of the work environment worth noting? 4 Mobile Service Vans are out diagnosing the vehicle before it comes into the shop for repair. 3 dedicated in shop parts people. We like to do frequent out-of-work events, typically every 2-3 months. This may consist of Axe throwing, Go Karts, Shooting, Dave and buster, etc. We also like to grill occasionally in the summer for either lunch or dinner right outside the shop. A monthly all-tech meeting where food is provided. We like to switch it up and not just do pizza every time. We do anything from burgers to BBQ and will cater in the food. Lunch is provided on Saturdays. Overtime is paid on Saturdays; this applies to flat rate technicians as well! #hc215469

Job Description We are seeking a relationship-focused CPA who enjoys thoughtful planning and partnering with individuals and families to support their long-term goals and success. Position Summary: As a Family Office Advisor, you will work with individuals and families to assess their financial circumstances and develop strategies to achieve both short- and long-term objectives. You will meet with clients to understand their comprehensive financial picture, analyze information, and present meaningful recommendations tailored to their values and goals. In this role, you will engage with diverse business lines to support relationships with high-net-worth individuals and families. You will also collaborate and network across internal and external business lines to build relationships, generate referrals, and provide holistic solutions that meet clients’ diverse needs. In addition, our FIRST Values apply to all teammates without exception. FIRST Values • Family – We support, trust, and respect each other, our customers, and our shareholders., • Independence & Innovation – We embrace change as vital to our success., • Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect., • Stewardship – We take care of ourselves so we can take care of others., • Teamwork – We help each other grow and succeed. Who we are: The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area. The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations. The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success. Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values. Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships. Although banking has evolved over the years, our mission and values have not and will not change. What will you do: Accountabilities Project/Process Leadership Accountability Lead with clear direction, providing the necessary tools to delegate and elevate for growth and development of self and other teammates. • Lead special projects that are assigned that help the team obtain strategic planning goals., • Support the growth and development of each teammate with learning opportunities., • Mentor others by helping them develop skills in financial planning, retirement planning, estate planning, and income tax planning for more complex assignments., • Continually train and build trust among teammates., • Assist with onboarding and mentoring new teammates in the future. Client Relationship Management Monitor client needs by establishing and managing relationships. Deliver exceptional client experience to ensure client retention, additions, and referrals. Facilitate ongoing and effective communication with internal and external stakeholders. • Serving our largest and most complex Wealth Advisory and FNB Reserve relationships, working with High Net Worth and Ultra High Net Worth families., • Help the client discern their financial planning, retirement planning, estate planning, and more complex income tax planning goals., • Provide insightful strategic planning guidance or suggestions for clients to engage with their personal CPA and Attorney to aid them in making strategic planning decisions., • Utilize Client Relationship Management software (FSC) to log client interactions and to perform reach-outs at designated intervals., • Review Daily Transaction History report and monitor Cash balances in all accounts., • Complete annual Administrative Reviews within established guidelines., • Establish the appropriate cadence for significant interactions with clients based on our client tiering guidelines., • Meet with clients to update financial plans and present realistic, meaningful recommendations based on clients' financial situations and goals., • Conduct financial planning for Wealth Advisory and FNB Reserve clients and make recommendations on advanced techniques and strategies to help them reach their financial goals. Growth Mindset Drive continuous growth by actively seeking learning opportunities to advance skill set, embracing a culture of continuous improvement and collaboration for department success, while enthusiastically pursuing ways to achieve defined growth goals. • Actively pursue training, workshops, or certification opportunities that advance professional knowledge and align with department objectives., • Proactively apply new skills and insights from learning experiences to daily tasks, adjusting approaches to improve outcomes and efficiency., • Offer regular, constructive feedback, focusing on growth areas and celebrating progress to reinforce a culture of improvement., • Approach obstacles as learning opportunities, working collaboratively to identify solutions and adjust strategies as needed., • Volunteer for new tasks or projects that enhance skill sets and provide additional value to the department., • Follow up on leads and referrals to engage prospective clients, open new accounts, and bring new assets under management, while utilizing FSC to track leads, referrals, and opportunities., • Stay abreast of new developments, strategies, and trends in the planning, investment, and family office industry. Qualifications Current Certified Public Accountant (CPA) designation required. Bachelor’s degree in accounting, business, or a related field and three or more years of relevant experience in tax preparation and planning, finance, or personal finance preferred. Skills and Abilities • Demonstrate a high degree of concern for professional and innovative customer service., • Demonstrate solution-oriented service to customers., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Excellent interpersonal and conflict resolution skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Ability to adapt to the needs of the organization and teammates. What’s in it for you? • Health Insurance, • Dental & Vision Insurance, • Profit Sharing, • Paid Vacation & Holidays, • Company paid short and long term disability, • Tuition Reimbursement Program, • Employee Banking Perks, • Community Volunteer time, • And More!

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Company parties, • Dental insurance, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Training & development, • Vision insurance Are you a former athlete or someone who has always had a relentless competitive spirit? Do you thrive on challenges and achieving greatness in your career and beyond? The Sztapka Region at Modern Woodmen of America is ready to add a new Insurance Agent (future Financial Representative once licensing is achieved) to our team. We are a dedicated group of driven, ambitious professionals, eager to impact peoples lives as we rapidly expand our offices across the region. At Sztapka Region - Modern Woodmen of America, our vision is to be a trusted guide in the financial journeys of individuals, families, and businessesoffering more than numbers, but relationships built on care, culture, and long-term wellbeing. In South Dakota, we bring that mission to life by combining financial expertise with a deep commitment to community. We believe true financial planning honors each persons story while also strengthening the places we call home. Thats why we proudly support local organizations like South Dakota Special Olympics, Feeding South Dakota, The Make-A-Wish Foundation, The Club for Boys, and many others making a difference across the state. With every plan we build, we aim to provide clarity and opportunity for our memberswhile contributing to the wellbeing and future of our communities. Watch this short video to see how sharing meaningful momentsboth personal and professionalcan transform perspectives on a career in financial services with Modern Woodmen of America: https://youtu.be/-qWeFzHB-ck About Modern Woodmen: Modern Woodmen is about people. Created for our members. Owned and operated by them too. Together, were here for each other, for our families and for the communities we love. We are a member-owned fraternal financial services organization. Together with over 700,000 members, weve been touching lives and securing futures since 1883. Modern Woodmen's financial strength is anchored in a robust asset base of $17.14 billion. Guided by a prudent investment philosophy, the organization focuses on high-quality, diversified investments with high industry ratings from A.M. Best and KBRA. With a surplus of $2.42 billion and a solvency ratio of 116.41%, Modern Woodmen is committed to ensuring additional protection for its members, affirming its dedication to long-term financial stability. Check out the varying backgrounds of some of our local leaders: Nick Sztapka is a Managing Partner who joined Modern Woodmen in 2018 at the age of 23. He previously worked as an account specialist for a major tool manufacturer before finding his calling in financial services. Nick is married and a proud father. He enjoys hunting, fishing, golfing, and spending quality time with friends and family around bonfires. Traveling and making lasting memories with loved ones are some of his favorite pastimes. Lynn Walstad has been a Financial Advisor with Modern Woodmen since 2008, starting his career at age 30. Before joining MWA, he worked in commercial window construction, traveling across a four-state area and spending most of his days outdoors. A proud father of five, Lynn stays busy with his childrens activities and helps run a family pheasant hunting business in the fall. Adam Gress became a Financial Advisor with Modern Woodmen in 2024 at the age of 41. He came from a background in education as a middle school teacher and high school athletic coach, driven by a passion for serving others. Adam was drawn to MWAs fraternal mission and its impact on communities. Outside the office, he runs a wrestling academy in Northwest Iowa and stays active with his three kids through sports, club activities, and church involvement. Sarah May has been a Financial Advisor with Modern Woodmen since 2006, starting at the age of 28. She was drawn to the organization for its flexibility, which allowed her to thrive as a single mom while building a rewarding career. Today, Sarah continues to value MWA for its income potential, benefits, and the family atmosphere it fosters. Shes passionate about her grandchildren, gardening, reading, volunteering at schools, and caring for her pets. Role Responsibilities: • Member Consultation: Meet with client members to assess their insurance needs and recommend appropriate coverage., • Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly., • Networking: Build and maintain a network of client members through referrals, networking events, and community engagement., • Training and Development: Participate in ongoing training and professional development to stay current with industry changes and enhance sales skills., • Target Achievement: Meet or exceed business development goals.Perks/Benefits:, • Strong Income Opportunity, • Potential to earn client member leads, • Once you reach our qualification standards we will consider allocating resources to support you to recruit, train and develop your own team of talented professionals., • Exclusive training/development with the financial services professional supporting you, • An environment and culture of mutual support and growth, • Attainment of prestigious credentials and recognition, • Consistent opportunities for growing your income and character, • Strong benefits and retirement package, • Dental, health, and vision insurance, • Flexible schedule, • Life insurance, • Professional development assistance, • Referral programQualifications:, • Team-Oriented, • Enthusiastic, • Positive Attitude, • Self-Starter, • Community-Focused, • Coachable, • Athletic Background (bonus), • Military Background (bonus), • Goal-Driven, • Willingness to Obtain State Insurance License, • College Degree (preferred, not required) If you're ready to unleash your competitive drive and embark on a career that changes lives, join our team. Flexible work from home options available.

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