Lancaster
Job Description Location Eden Resort & Suites is an independently owned and operated hotel featuring 300 guest rooms and several food and beverage outlets. Within the resort, guests can enjoy Bistro 2two2, our full-service restaurant serving lunch and dinner daily; Arthur's Terrace, our full-service breakfast restaurant; Encore Lounge, open on weekends; convenient in-room dining; and Splasher's Pool Bar, our seasonal pool bar and food truck. We offer many opportunities for professional growth within our organization. Our dedication to delivering exceptional guest experiences guides everything we do, and we look forward to meeting you. Description As a Bistro Host at Eden Resort & Suites, you will serve as the first point of contact for our dining guests, greeting them with a warm and welcoming attitude. This role is an excellent opportunity to begin a career in hospitality or to earn extra income. Candidates must be at least 16 years old and may be required to work weekends or holidays. Eden Resort & Suites EEO Statement: The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Compensation- $12 hourly to start, plus some tips from takeout orders Compensation: $12 an hour to start plus tips Responsibilities: • Greet incoming and departing guests warmly, escort them to assigned dining areas, present menus, and announce the server’s name., • Use visual cues to seat guests in either the bar or dining area, depending on their preference., • Answer incoming calls to the restaurant and provide appropriate service., • Tend to special guests' needs and requests., • Oversee and manage the seating chart., • Add guests to waitlists and maintain the list efficiently., • Take and process takeout orders using the POS system., • Support dining room staff by setting and clearing tables, refilling water, and serving beverages., • Complete various side work as needed., • Process dining charges, verify orders, calculate taxes, and total bills for takeout orders., • Accept and validate payments, including credit cards, checks, and cash., • Reconcile the cash drawer, account for cash transactions, and track checks and credit card payments for takeout orders., • Upbeat and outgoing individual., • Able to assist guests and possess great guest relations skills., • Able to work positively in a fast-paced environment., • Strong teamwork skills., • Customer service-oriented ensures each guest has an excellent experience. Education And Experience Required: • At least one (1) year of restaurant experience is preferred.About Company The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership. BENEFITS: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • Employee assistance program