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Job Description Location: Greater Philadelphia Area / New Jersey (Hybrid Occasional Local Travel Required) Employment Type: Contract-to-Hire About Us Were a fast-growing startup operating in specialized alternative markets, building reliable systems and smart operations from the ground up. Our team is small, agile, and collaborative. We thrive on solving problems quickly and keeping complex operations running smoothly. Were looking for someone who takes pride in being dependable, enjoys helping others, and knows how to make technology work seamlessly for people and processes alike. About the Role As an IT Help Desk Specialist, youll be the first line of support ensuring our systems, tools, and devices run efficiently for both our internal team and clients. Youll handle device setup, account provisioning, and troubleshooting, while maintaining clear documentation and improving the reliability of our IT workflows. This is a hands-on, process-driven role ideal for someone who enjoys structured problem-solving and clear, consistent execution. Key Responsibilities • Set up, configure, and maintain phones, laptops, and user accounts for internal team members and clients, • Troubleshoot basic technical issues (setup, connectivity, credentials) and walk users through solutions, • Coordinate onboarding and offboarding processes to ensure smooth access transitions, • Maintain organized records of recurring issues, solutions, and system changes Clear Communicator: You can calmly guide users through troubleshooting steps and communicate solutions effectively. Organized & Methodical: You document carefully, close loops, and ensure every issue is fully resolved. Adaptable & Resourceful: You thrive in fast-moving environments where priorities shift quickly. Locally Based: Youre based in PA or NJ (or open to relocating) and can handle occasional in-person setup or verification tasks. Requirements • Experience in IT support, helpdesk, or troubleshooting roles, • Strong organizational and problem-solving skills, • Proficiency with device setup, user account management, and cloud-based systems (Google Workspace, Windows, etc.), • Comfortable with occasional local travel for on-site setups or verifications Bonus Points, • Experience supporting small, fast-paced startup teams, • Exposure to both client-facing and internal IT support environments, • Familiarity with documentation and process-building for IT operations Why Join Us, • Competitive hourly pay with long-term growth potential, • Structured workflows and clear documentation standards, • Direct impact on the reliability and scalability of a growing company, • Collaborative environment where precision and initiative are valued

Job Description Location: Greater Philadelphia Area / New Jersey (Hybrid Occasional Local Travel Required) Employment Type: Contract-to-Hire About Us Were a fast-growing startup operating in specialized alternative markets, building reliable systems and smart operations from the ground up. Our team is small, agile, and collaborative. We thrive on solving problems quickly and keeping complex operations running smoothly. Were looking for someone who takes pride in being dependable, enjoys helping others, and knows how to make technology work seamlessly for people and processes alike. About the Role As an Tech Support Specialist, youll be the first line of support ensuring our systems, tools, and devices run efficiently for both our internal team and clients. Youll handle device setup, account provisioning, and troubleshooting, while maintaining clear documentation and improving the reliability of our IT workflows. This is a hands-on, process-driven role ideal for someone who enjoys structured problem-solving and clear, consistent execution. Key Responsibilities • Set up, configure, and maintain phones, laptops, and user accounts for internal team members and clients, • Troubleshoot basic technical issues (setup, connectivity, credentials) and walk users through solutions, • Coordinate onboarding and offboarding processes to ensure smooth access transitions, • Maintain organized records of recurring issues, solutions, and system changes Clear Communicator: You can calmly guide users through troubleshooting steps and communicate solutions effectively. Organized & Methodical: You document carefully, close loops, and ensure every issue is fully resolved. Adaptable & Resourceful: You thrive in fast-moving environments where priorities shift quickly. Locally Based: Youre based in PA or NJ (or open to relocating) and can handle occasional in-person setup or verification tasks. Requirements • Experience in IT support, helpdesk, or troubleshooting roles, • Strong organizational and problem-solving skills, • Proficiency with device setup, user account management, and cloud-based systems (Google Workspace, Windows, etc.), • Comfortable with occasional local travel for on-site setups or verifications Bonus Points, • Experience supporting small, fast-paced startup teams, • Exposure to both client-facing and internal IT support environments, • Familiarity with documentation and process-building for IT operations Why Join Us, • Competitive hourly pay with long-term growth potential, • Structured workflows and clear documentation standards, • Direct impact on the reliability and scalability of a growing company, • Collaborative environment where precision and initiative are valued

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Job Description Location: Main Office is in Philadelphia + 6 other locations Job Type: Full-Time, In-Person (Monday to Friday) Remote Work: In-person required for the first few months; remote work opportunities may be available thereafter About the Role We are seeking a detail-oriented and client-focused Helpdesk Technician to join our IT team at a well-established law firm. This role is ideal for a motivated individual with strong technical troubleshooting skills and a commitment to providing exceptional support in a professional services environment. As a Helpdesk Technician, you will be the first point of contact for attorneys, paralegals, and administrative staff experiencing technical issues. Your ability to communicate effectively, resolve problems efficiently, and maintain confidentiality is essential in our fast-paced legal environment. Key Responsibilities • Respond to and resolve helpdesk tickets in a timely and professional manner., • Provide technical support for Windows OS, Microsoft Office Suite, and legal-specific applications., • Manage user accounts in Active Directory and Microsoft 365 (creation, deactivation, password resets)., • Assist with email setup and troubleshooting (Exchange, ActiveSync, mobile devices)., • OS imaging, installation of applications, programs, drivers, etc., • Familiarity with various mobile devices and technology is a plus., • Support video conferencing tools such as Microsoft Teams, Zoom, and WebEx., • Install and configure Windows-based workstations and peripherals., • Map network drives and printers; troubleshoot connectivity and hardware issues., • Provide basic network support (TCP/IP, VPN configuration)., • Maintain accurate IT documentation and follow internal procedures., • 2+ years of experience in IT support or helpdesk roles, preferably in a professional services or legal environment., • Strong troubleshooting and critical thinking skills., • Familiarity with Active Directory/EntraID, Microsoft 365, and Windows OS., • Experience supporting third-party applications (e.g., Adobe, web browsers)., • Knowledge of VPN technologies, • Excellent communication and interpersonal skills., • Ability to handle sensitive information with discretion., • Ability to lift technical equipment up to 50lbs, • Schedule: Monday to Friday, standard business hours. OT as necessary, • Location: On-site for the first few months to ensure proper onboarding and team integration. EOE M/F/D/V M-F, days. OT as needed 35 hour per week

Job Description The PCRB IT internship will allow you to apply skills and knowledge you have learned in school, while contributing to company projects and playing a key role within the IT department. Our company will provide you hands-on experience to fit your career objectives, evolve and complement your academic studies and help grow your knowledge base. The paid internship runs for approximately 7-10 weeks throughout the summer beginning in early June through end of August. We are looking for a motivated and technically curious IT Infrastructure Intern to join our IT team. In this role, you will gain hands-on experience supporting our organization’s day-to-day technology operations, including Microsoft Azure cloud services, on-premise network infrastructure, end-user device management, networking, security, and data analysis. You will work alongside experienced IT professionals, contributing to real projects while building foundational skills across the full IT infrastructure landscape. Key Responsibilities Cloud & Azure • Assist in the administration and monitoring of Microsoft Azure environments, including virtual machines, storage accounts, and resource groups., • Support Azure Active Directory (Entra ID) user and group management, including role assignments and access reviews., • Assist with cloud resource provisioning, decommissioning, and cost monitoring under the guidance of senior engineers., • Help maintain Azure-based policies and compliance configurations. End-User Device Support • Perform hands-on setup, configuration, imaging, and maintenance of Windows PCs and laptops., • Troubleshoot and resolve hardware and software issues for end users in a timely manner., • Maintain accurate records of device inventory, lifecycle status, and asset assignments., • Assist in deploying software updates, patches, and endpoint configurations via management tools. Networking & Security • Support the monitoring and maintenance of network infrastructure, including switches, routers, and wireless access points., • Apply basic networking concepts (TCP/IP, DNS, DHCP, VLANs) to assist with troubleshooting and documentation., • Follow established IT security policies and best practices, including access control and incident response procedures., • Assist with user access management and contribute to security awareness initiatives. Scripting & Automation • Write and maintain PowerShell scripts to automate repetitive IT tasks such as user provisioning, reporting, and system monitoring., • Assist in developing automation workflows to improve operational efficiency across IT processes., • Document scripts and automation solutions for team knowledge sharing. Data Analysis & Reporting • Use Microsoft Power BI to create and maintain dashboards and reports that provide visibility into IT operations metrics., • Assist in gathering, cleaning, and visualizing data from infrastructure systems to support data-driven decision making., • Collaborate with stakeholders to understand reporting requirements and deliver actionable insights. Microsoft 365 & Productivity Tools • Provide support for Microsoft 365 applications including Teams, Outlook, SharePoint, OneDrive, and Exchange Online., • Assist with M365 tenant administration including license management, permissions, and policy configuration., • Help users resolve issues with M365 productivity tools and document resolutions for the knowledge base. Security Software & Threat Monitoring • Assist in the review and assessment of security software solutions, including antivirus, endpoint detection and response (EDR), and identity protection tools., • Monitor and triage Managed Detection and Response (MDR) and Managed Extended Detection and Response (MXDR) alerts, escalating incidents to senior engineers in line with established response procedures., • Review alert queues within security platforms (e.g. third-party MDR consoles), documenting findings and initial analysis for each alert., • Support the investigation of security events by gathering logs, correlating data, and contributing to root cause analysis under the guidance of the security team., • Help maintain and update alert handling documentation, playbooks, and response runbooks., • Participate in periodic security tool evaluations, providing documented observations and recommendations to the IT team. Development Initiative Support via Azure • Support development teams by provisioning and managing Azure resources required for development, testing, and staging environments (e.g. App Services, Key Vault, Storage Accounts).., • Help enforce Azure governance policies such as tagging, resource group organization, and role-based access control (RBAC) to ensure development environments remain compliant., • Coordinate with developers to troubleshoot Azure resource access issues, networking configurations, and service connectivity., • Support the deployment and management of Azure-hosted development tools and services, ensuring availability and performance align with project requirements., • Assist in monitoring Azure resource usage and costs associated with development initiatives, flagging anomalies and recommending optimizations. General IT Operations • Log, track, and manage IT support tickets through the helpdesk system, ensuring timely resolution within SLA targets., • Maintain clear and up-to-date documentation for processes, configurations, and troubleshooting steps., • Collaborate with cross-functional teams and communicate technical information clearly to non-technical users. Qualifications & Requirements Education • Currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related field. Technical Skills • Foundational knowledge of Microsoft Azure cloud services and the Azure portal., • Experience with Windows PC and laptop setup, configuration, and troubleshooting., • Understanding of core networking concepts: TCP/IP, DNS, DHCP, VLANs, and subnetting., • Familiarity with IT security principles including access management, data protection, and endpoint security., • Working knowledge of PowerShell for scripting and task automation., • Experience using Microsoft Power BI for data analysis and dashboard creation., • Proficiency with Microsoft 365 productivity tools (Teams, Outlook, SharePoint, OneDrive, Exchange). Soft Skills • Excellent organizational skills with strong attention to detail and the ability to manage multiple tasks simultaneously., • Effective written and verbal communication skills for both technical and non-technical audiences., • Proactive, self-motivated, and eager to learn in a fast-paced environment., • Strong problem-solving mindset with a methodical approach to troubleshooting., • Able to work collaboratively as part of a team while taking ownership of assigned responsibilities. Preferred (Nice to Have) • Microsoft certifications such as AZ-900, MS-900, or CompTIA A+ / Network+., • Experience with ticketing/ITSM platforms., • Exposure to Microsoft Intune or other endpoint management tools., • Basic understanding of Active Directory (on-premises) administration., • Familiarity with ITIL principles or IT service management practices. Work Hours: Normal PCRB hybrid Flex time is available. Employee must be flexible when needed as projects or deadlines may sometimes necessitate extended hours.

Job DescriptionAbout Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. The Opportunity: Prepare Students for Careers in Healthcare The Health Institute at Hardy High launched this school year, 2025–26, offering career-connected pathways for students interested in high-demand healthcare fields. Through a partnership with the Children's Hospital of Philadelphia (CHOP), students will engage in hands-on learning, including labs, internships, and dual-enrollment courses, leading to certifications in healthcare fields through three pathway programs: Medical Assistant, Sterile Lab Processing, and Healthcare IT. We are seeking a dynamic educator to teach the foundational Introduction to Healthcare Pathways course starting with 9th-grade students during SY25/26 and supporting the implementation of career-connected learning across grades 7-8. This role is pivotal in building students’ understanding of healthcare careers and cultivating the technical, interpersonal, and critical thinking skills essential for success. Key Responsibilities • Deliver rigorous, engaging instruction aligned to Mastery’s curriculum and state standards., • Integrate real-world applications and project-based learning to teach healthcare concepts., • Foster an inclusive, student-centered classroom that encourages inquiry, collaboration, and resilience., • Build students’ knowledge of healthcare pathways, including healthcare IT, sterile lab processing, and medical assisting., • Collaborate with colleagues to create interdisciplinary connections and align instructional practices., • Use data-driven strategies to assess and support student learning., • Develop and maintain relationships with families to support student success., • Provide support to Hardy High teaching colleagues for planning and implementation of health care career awareness activities in middle school classrooms in grades 7-8., • Support the planning and development of curriculum materials for advanced specialized health care career pathway coursework for students in grades 10-12 in future school years.Qualifications:, • Education: Bachelor’s degree (required); degrees in healthcare, education, or a related field preferred., • Experience: At least five years of experience in the healthcare industry (highly preferred); experience in education and/or workforce development is a plus., • Certification:, • Valid teaching certification (or eligibility for an Emergency Teaching Certification)., • Industry-recognized credentials in healthcare fields such as: RN, LPN, CMA, CSLPT, or CompTIA A+ (preferred)., • Skills:, • Strong understanding of healthcare fields and industry trends., • Ability to develop engaging, standards-aligned lessons., • Effective communication and collaboration skills., • Commitment to continuous improvement, equity, and high expectations for all students.Why Mastery?, • $5,000 signing bonus and relocation support of up to $5,000!, • Competitive starting salary: $60,000–$111,000, based on experience and education., • Access to unparalleled professional development and coaching to ensure your growth and success.

Job DescriptionAbout Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. The Opportunity: In joining Mastery as an English Teacher you will work with your students to foster their development in critical thinking, questioning, critiquing, and understanding the written word. It is well-documented that the opportunity gap in the United States is a literacy gap and by taking on the mantle of an English Teacher you will work daily to set our students up for long-term success and ensure they get a world-class education. As an English Language Arts teacher we know you love reading and writing intrinsically and have unwavering belief in holding the bar high for all readers. Ideally, you have familiarity with structured literacy instruction and you are eager to teach the building blocks of strong reading and writing practices. You and your students engage with robust core curriculum that supports the science of reading, with time spent on rigorous reading and writing aligned to grade level standards. Additionally, teachers should be prepared to lead intervention courses to support unfinished learning to ensure students have all of the skills they need to meet grade level and ultimately graduation requirements to set them up for post-secondary success. At Mastery we value Continuous Improvement and want you to learn and grow in your craft. We utilize a team of Assistant Principals, central-office coaches, and school-based content teams to provide every teacher coaching and feedback. We have professional development or peer collaboration time built into our staff calendar. Duties and Responsibilities: • Commit to ongoing professional development in the spirit of continuous improvement, • Develop and implement rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery’s Central Office Academic Team, • Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction, • Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards, • Engage families in their children’s education by building relationships and maintaining regular communication, • Demonstrate genuine interest, belief, and care for students’ personal and academic success, • Commit to professional growth, self-reflection, a receptiveness to feedback, and a desire to continuously improveEducation, Experience, and Skills:, • Bachelor’s degree required with a record of personal, professional, and/or academic achievement, • Teacher certification - completed or in process, • Demonstrated expertise in subject area, • Commitment to and experience working with underserved communities, • Determination to drive student achievement and set high expectations for all students, • The ability to motivate, support, and challenge students in a student-centered, standards-driven classroom community, • A positive mindset and a drive for personal excellence, • Solutions-oriented resiliency to respond positively and effectively to challenges, • Outstanding instructional skills driven by data and delivered through rigorous and engaging strategiesPhysical Requirements:, • Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.Salary and Bonus Information:, • This role is eligible for a $5,000 bonus as well as up to $5,000 for relocation expenses!

Job DescriptionAbout Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. The Opportunity: In joining Mastery as an English Teacher you will work with your students to foster their development in critical thinking, questioning, critiquing, and understanding the written word. It is well-documented that the opportunity gap in the United States is a literacy gap and by taking on the mantle of an English Teacher you will work daily to set our students up for long-term success and ensure they get a world-class education. Starting in 7th Grade and continuing through 12th Grade our students engage in thematic units while learning to comprehend and analyze complex grade-level texts as required by the Common Core State Standards. Students read, analyze, and write about nonfiction, literature, and poetic texts. Your passion for literature and language arts will spur your students to discover their own voices, better understand their world, and interpret and process the feelings and experiences they live. At Mastery we value Continuous Improvement and want you to learn and grow in your craft. We utilize a team of Assistant Principals, central-office coaches, and school-based content teams to provide every teacher coaching and feedback. We have professional development or peer collaboration time built into our staff calendar . You will receive professional development annually and have a professional development allowance to use to further your growth. Duties and Responsibilities: • Drive student achievement and set high expectations for all students, • Commit to professional growth, self-reflection, a receptiveness to feedback, and a desire to continuously improve, • Implement rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery’s central office Academic Team, • Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction, • Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards, • Engage families in their children’s education by building relationships and maintaining regular communication, • Demonstrate genuine interest, belief, and care for students’ personal and academic success, • Respond positively and effectively to challenges with a solutions-oriented resiliencyEducation, Experience, and Skills:, • Bachelor’s degree required with a record of personal, professional, and/or academic achievement, • Teacher certification - completed or in process, • Demonstrated expertise in subject area, • Outstanding instructional skills driven by data and delivered through rigorous and engaging strategiesPhysical Requirements:, • Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.Salary and Bonus Information:, • This role is eligible for a $2,000 bonus as well as up to $5,000 for relocation expenses!

Job DescriptionDescription: The IT Operations Manager provides direction for technology support services for both internal and external users of MHP technology resources, the frontline of customer support (help desk) for company information systems and oversees problem resolution support to end users. The IT Operations Manager oversees implementing and supporting MHP technology platforms to meet the goals of the agency and coordinates all IT requirements related to new deployments and projects. This is a hybrid position, located at 833 Chestnut St, Suite 1100, Philadelphia, PA 19107. The hybrid schedule requires three consecutive days in-office. The schedule will be Monday - Friday, 8:00AM - 4:00PM. The salary range for this position will be $75,000 - $85,000. As an MHP employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance, • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program ESSENTIAL JOB DUTIES • Assume the leadership and responsibility of the IT Team. Serve as the primary point of contact between internal and external stakeholders., • Work along with managed service provider to achieve strategic objectives including disaster recovery and preparedness, IT Compliance, hardware and software monitoring, network and infrastructure updates, IT security maintenance, and IT policy development and implementation., • Steward the relationship with the Managed Service Providers by establishing ongoing meetings to achieve project outcomes and to liase with the CFO for ongoing IT functionality., • Keep the CFO informed of IT Department issues including staffing, workflow failures, outages and any other matters that can threaten both the department and the organization., • Prepare reports for internal and external stakeholders as necessary, including the IT departmental report for the board of directors' meeting., • Serve on the Senior Leadership Team and provide advice to leadership on cost savings, use of technology, and other projects that need support., • Provides direction to internal and external help desk staff; prioritizes helpdesk requests and ensures proper staffing., • Promotes a team environment that creates a safe space for staff to perform at their best., • Identifies the need for staff training and development and ensures completion., • Tracks and analyzes support calls and information requests; identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel., • Develops and maintains procedures related to monitoring, tracking, and coordinating Help Desk activity., • Oversees and troubleshoots network/connectivity issues for Comcast, FIOS, Zayo and Meraki controllers., • Manages equipment inventories; assesses needs, coordinates purchase orders and orders equipment as appropriate, identifies and removes technology equipment from service and assists with the proper disposal/asset recovery or coordinates recycling as necessary., • Coordinates projects related to deployments; office moves and software/hardware upgrades., • Establishes and monitors service level targets/benchmarks and measures performance against those benchmarks., • Manages and negotiates vendor contracts with vendors such as Verizon Wireless, Vonage, Ricoh, Comcast, Verizon FIOS, Zayo, Tech Impact., • Manages and supports MHP third party application pool including MIP, Constant Contacts, Comm100, Knowbe4, Zoom, Little Green Light, Thinkific, Bassets, Verkada, Adobe, Sharefile, Tech Soup, Cloudfare, Fiscal Note., • Oversees and processes requests for the IT department budget and expenses., • Administers MS365 Entra accounts, group memberships, Google Workspace, etc.; acts as the gatekeeper for access to MHP networks and applications., • Strong knowledge of Sharepoint and MS Teams administration., • Administers and configures MHP VOIP phone system, including moves and changes, • Supports Electronic Health Records (EHR) maintenance, including but not limited to attending training and meetings with staff and vendors and participating in enhancements; assists with the resolution of EHR help desk support tickets., • Hires, trains, evaluates and develops IT staff in support of MHP and Recovery core policies, practices and principles; address and monitor the specific goals and assignments of each staff member by facilitating regular supervisory meetings., • Creates, maintains, and analyzes a variety of tabular and graphical reports across all systems for ongoing departmental and external auditing needs as required., • Oversee mobile administration (Verizon, Intune, Apple Business Manager)., • Facilitates Departmental meetings, which includes developing agendas and keeping track of priorities., • Maintains compliance with all MHP policies and procedures. Reports known conduct taken by any MHP employee which violates any MHP policy or law on which you have been trained, or should know of, such as laws criminalizing theft or violent crimes, and reports the matter to management or to the Director – Quality Improvement; Compliance and/or Human Resources., • Bachelor's degree in Information Technology or related field., • 7+ years’ experience in technology support operations., • 3+ years’ experience in supervising staff and/or consultants., • Strong knowledge of MS Office 365 administration and Google Workspace., • Experience troubleshooting both hardware and Microsoft operating systems., • Demonstrated knowledge of Microsoft Office applications and Windows 11., • Experience in the Behavioral health field is a plus., • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service., • Strong skillsets in oral and written communication, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving, and organization., • Effective project and process management skills as demonstrated from past work experience; must have the ability to work on multiple projects with multiple deliverables., • Must be proactive and can work both independently and collaboratively with colleagues, end users, and external vendors., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • Ability to maintain confidentiality with sensitive data (HR, Finance, Compliance matters)., • Must possess a valid driver’s license. PHYSICAL DEMANDS While performing the duties of this job, the employee is required to: • Sit at a desk with ergonomically appropriate equipment for a majority of the work day., • Lift up to 15 lbs., • Ability to maintain regular, punctual attendance and be available for flexible work schedules, including evenings and weekends and/or overtime as needed., • Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully with or without reasonable accommodation., • Walk around multiple MHP locations and in the community in areas that may not be handicap accessible. May be required to have the ability to enter, exit and drive personal or agency vehicles and/or public transportation depending on the department's needs., • Must be able to communicate regularly and effectively, which includes frequent talking, active listening, retaining relevant information and speaking clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures. Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.

Job DescriptionAbout Mastery: Founded in 2001, Mastery Schools is a public charter network of 23 K-12 schools in Philadelphia and Camden, serving more than 14,000 students. At Mastery, we’re on a mission to provide all students with the academic and personal skills they need to succeed after graduation and pursue their dreams. Student achievement is not just a goal for our organization; it's the reason we exist, and every member of our team is dedicated to securing student success. We are also committed to pursuing equity, actively disrupting systemic racism, and addressing the disparities that limit our students' choices. Our culture is built on respect, service, and the belief that the success of our students, their families, and the communities we serve will help us achieve our mission. We foster a positive, open, and inclusive environment where honesty, humor, and continuous improvement are celebrated. Join us in creating a model urban school district that serves all students with excellence. Together, we can make a lasting impact. The Opportunity: In joining Mastery as an English Teacher you will work with your students to foster their development in critical thinking, questioning, critiquing, and understanding the written word. It is well-documented that the opportunity gap in the United States is a literacy gap and by taking on the mantle of an English Teacher you will work daily to set our students up for long-term success and ensure they get a world-class education. As an English Language Arts teacher we know you love reading and writing intrinsically and have unwavering belief in holding the bar high for all readers. Ideally, you have familiarity with structured literacy instruction and you are eager to teach the building blocks of strong reading and writing practices. You and your students engage with robust core curriculum that supports the science of reading, with time spent on rigorous reading and writing aligned to grade level standards. Additionally, teachers should be prepared to lead intervention courses to support unfinished learning to ensure students have all of the skills they need to meet grade level and ultimately graduation requirements to set them up for post-secondary success. At Mastery we value Continuous Improvement and want you to learn and grow in your craft. We utilize a team of Assistant Principals, central-office coaches, and school-based content teams to provide every teacher coaching and feedback. We have professional development or peer collaboration time built into our staff calendar. Duties and Responsibilities: • Commit to ongoing professional development in the spirit of continuous improvement, • Develop and implement rigorous and appropriate lesson plans, assignments, and assessments in cooperation with Mastery school-based leadership and curricular resources developed by Mastery’s Central Office Academic Team, • Work closely with school leaders to analyze student assessment data to measure progress and use data to inform instruction, • Collaborate in grade level teams to discuss student work, share best practices, plan events for joy and humor, and ensure student mastery of standards, • Engage families in their children’s education by building relationships and maintaining regular communication, • Demonstrate genuine interest, belief, and care for students’ personal and academic success, • Commit to professional growth, self-reflection, a receptiveness to feedback, and a desire to continuously improveEducation, Experience, and Skills:, • Bachelor’s degree required with a record of personal, professional, and/or academic achievement, • Teacher certification - completed or in process, • Demonstrated expertise in subject area, • Commitment to and experience working with underserved communities, • Determination to drive student achievement and set high expectations for all students, • The ability to motivate, support, and challenge students in a student-centered, standards-driven classroom community, • A positive mindset and a drive for personal excellence, • Solutions-oriented resiliency to respond positively and effectively to challenges, • Outstanding instructional skills driven by data and delivered through rigorous and engaging strategiesPhysical Requirements:, • Ability to physically perform the essential duties of the role, and to work in the environmental conditions required, such as: traveling to network campuses; maneuvering in office spaces (including standing, walking, sitting for long periods of time, speaking loudly and clearly, seeing and hearing things both near and far away); stooping, kneeling, reaching file cabinets/shelves; fine finger and hand manipulation in use of computer, chalkboard, dry erase, &/or projectors; filing, faxing, scanning, coping, typing, mailing, and making phone calls; sitting for up to two (2) hours looking at a computer monitor, using a keyboard/mouse, and typing.Salary and Bonus Information:, • This role is eligible for a $5,000 bonus as well as up to $5,000 for relocation expenses!

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This role operates on either the Swing Shift or Overnight Shift schedule based on coverage needs. Candidates must be comfortable working any of the following shifts, depending on scheduling requirements: • Swing Shift: 6:00 PM – 4:00 AM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $20.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $20.75 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID #LI-DNP This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$20—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

Job Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Be the voice of our brands BetRivers & PlaySugarHouse. As a Player Support Agent, you'll deliver top-tier service to our players through Live Chat, Email, and Phone. You'll be a trusted problem-solver, a champion of seamless play, and an ambassador of our gold-standard & award-winning support. You're not just resolving issues—you're leveling up the player experience! This hybrid role, based in Collingswood, NJ, begins with a 4 week training program, Monday through Friday from 9:00 AM – 5:00 PM. The first day of training is on-site at our Collingswood office. After training is completed, you will transition into your assigned schedule. This position operates on a rotating schedule based on business and coverage needs. Candidates must be comfortable working any of the following shifts: Standard Shifts: • Earliest shift: 8:00 AM – 6:00 PM What You'll Do: • Deliver real-time, empathetic support across chat, email, and phone., • Help players manage accounts, navigate responsible gaming tools, and solve tech challenges., • Guide players through promos, loyalty programs, and game rules., • Investigate and escalate complex bugs, fraud signals, or account concerns., • Propose smarter processes and help evolve our internal knowledge base., • Thrive in multiple systems, queues, and workflows—without skipping a beat., • Investigate and escalate technical bugs, account issues, or fraud risks as needed., • Liaise with Payments, Risk, Promotions, and Tech teams to resolve complex or escalated issues., • Proactively contribute to a positive, collaborative team culture., • 1+ years of customer service experience (call center, helpdesk, or online support preferred)., • Strong communication skills, especially written—tone, grammar, and clarity matter., • Familiarity with online platforms, mobile devices, browsers, and common tech troubleshooting., • Highly reliable, self-motivated, and able to adapt in a fast-paced environment., • Flexible schedule, including availability for weekends, evenings, and holidays., • Experience or interest in sports betting and major U.S. sports is a major plus. This role offers a dynamic and ever-evolving experience at Rush Street Interactive. The starting pay is $20.00 per hour during training and the probationary period. After that, agents can advance through our performance-based tier system, which ranges from $20.75 to $24.00 per hour. There's no fixed timeline for tier progression — it's all driven by performance. We're focused on providing our Player Support Agents with top-tier training, resources, and guidance to help them grow and succeed at their own pace. #LI-HYBRID #LI-DNP This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence. Location Eligibility (for nationwide roles): Open to candidates across the U.S. Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting. Benefits: • Discretionary annual company bonus (Eligibility Varies by Role), • 401(k) plan with 100% company match on the first 4%, • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance, • Paid Time Off (Eligibility Varies by Role), • Employee Assistance Program (EAP)Pay Range$20—$24 USDWhat Makes Us Great:, • Comprehensive compensation, • Work-life balance initiatives, • Autonomy – we embrace personal freedom and responsibility, • Creativity – we are open to new ideas of how we can be better, • Growth – we want you to develop personally as well as professionally, • Top-notch professionals who are passionate about what they do Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability. Be at the forefront of this ground-breaking industry! Apply now!

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness

The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws. Familiarity with regulatory compliance and data integrity in sci

In addition, the Senior Systems Administrator recommends process improvements; defines and implements strategies for systems managed under direction of Director of IT; communicates and develops ongoing rapport with internal and external contacts to provide complex technical information and service;

Required Certifications: Minimum of one (1) IAM Level II listed certificate required: IAM Level II certifications (CAP - Certified Authorization Professional, CASP+ CE - CompTIA Advanced Security Practitioner, CISM - Certified Information Security Manager, CISSP (or Associate of CISSP), GSLC - GIAC

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness

Ensure visitor identification in accordance with security procedures. Assist with monitoring facility systems and office walkthroughs for safety or maintenance issues. Monitor the Facilities Services mailbox and respond to requests.

This full-time, onsite position is ideal for a tech-savvy professional with strong troubleshooting skills, a customer-first mindset, and experience supporting macOS, iOS, and Windows 11 environments. Experience with IT service management (ITSM) platforms like Freshservice or ServiceNow. We're seekin

Other duties include manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, follow safety procedures and company policies, gain knowledge of company offerings to better serve clients, maintain accurate records and documentation, al

Experience should demonstrate familiarity with Active Directory environments and Two Factor authentication for authorized system access, as well as demonstrate familiarity with application and system transfer procedures to other DoD-approved hosting facilities such as DISA Computing Services Directo

Flexibility to work on-site in Center City, Philadelphia, two days per week. Assist with IT projects and initiatives as assigned by management. Familiarity with ticketing systems, ideally ServiceNow.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, m

Achieves understanding of equipment through training courses and/or self study Familiar with sources for parts/supplies and the ordering process Develops guidelines and schedules for assigned projectsAdheres to the policies of Employee ID, Standards of Behavior, Attendance, and Punctuality Responsib

Five Below - 701 Market Street - Responsibilities: Provide second level support for end users (corporate, ship center, field, consultants); Act as an escalation point for other team members; Imaging and advanced troubleshooting for all endpoints (laptops, desktops, kiosk machines, mobiles/tablets);

Job Schedule-Hybrid Training-Manager asks for worker to be on site Mon-Wed, once trained the worker can select their 3 on site days. Workers Compensation Unit Stat Specialist.

The Opportunity We are seeking a proactive and detail-oriented IT Support Specialist to join our team at our Princeton HQ! In this role, you will play a critical part in ensuring smooth day-to-day IT operations by providing hands-on technical support, managing equipment, and helping maintain the sec

Seeking a Field Engineer with 1–3 years of computer support experience. Responsible for installing, diagnosing, maintaining, and servicing desktops, laptops, printers, network devices, standard software, and low-end servers at client sites. Install, move, add, and change (IMAC) activities.

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driv

If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job,

Delivering with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary). With Uber, you can cash out your earnings up to 5 times a day with Instant Pay. If you have previous employment experience in trans