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Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working hours: Full time, Monday-Friday 8:00am - 4:30pm Location: Dent Tower - Amherst, NY Responsibilities: • Support patient care with an emphasis on patient response; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Confers with the patient to obtain accurate information for records, explains procedures;’ ensure completion of chart information prior to examination by provider. Accurate documentation in Chart/EMR after each patient is seen and/or assisted is crucial to the patients continued follow-up., • If patient is requesting prescription; chart/EMR information must be checked to confirm accuracy and legitimacy of request. Please note drug allergies, contact number and pharmacy information. Once information is received the appropriate phone calls should be made to pharmacy, etc. in the order deemed most crucial., • Assists in completion of insurance/compensation/disability/prior authorization forms., • Coordinates scheduling with medical secretary., • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • Contributes to patient care through patient and family education, distributing recourse literature and community service recommendations and referrals as needed., • May be required to escort and/or transport patients to the examination room and other clinic locations, if necessary, • May be required to assist with bio-hazard cleanup (i.e. restroom, waiting area, exam room following universal precautions/kits), • Maintains competence through continuing education and in-service training. EEO Statement: DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Monday-Friday 8:00am - 4:30pm 40 hours/week

Job Description Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working hours: Monday-Friday, 5, 8 hour days between 7:00am-6:00pm, typically 8:00am-4:30pm Location: Amherst (Tower) Responsibilities: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Assists in completion of insurance/compensation/disability/prior authorization forms, • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Escort and/or transport patients to the examination room and other clinic locations., • Evaluate patient care with an emphasis on patient response; monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday-Friday, 5, 8 hour days between 7:00am-6:00pm, typically 8:00am-4:30pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance (no overnight shifts), • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Working Schedule: Monday - Friday, 8:00am-4:30pm Location: Amherst, NY Position Summary: Coordinate and participate in a variety of supportive patient care and clinic preparations that assist medical professional personnel. Responsibilities of Position: • Monitors providers' plan of care from patient assessments, medical record, and other record information; maintains liaison with physicians and practice administration to ensure efficient and effective patient care services. Completes chart prep duties for re-evaluation appointments as primary daily duty., • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini assessments, assisting with diagnostic procedures, records data for medical record and calls in prescriptions to the pharmacy as directed by the physician., • Determine, prepare and set-up medical supplies, instruments and equipment for diagnostic and therapeutic procedures., • Confers with the patient to obtain accurate information for records, explains procedures, allay fears and elicit cooperation, • Ensure completion of chart information prior to examination by physician or extender, entering any prescriptions, diagnostic testing and outside procedures., • Escort and/or transport patients to the examination room and other clinic locations., • Answers all calls pertinent to assigned area and/or directing clinical calls to appropriate clinical personnel while also responding appropriately to patient inquiries and referring physician’s office inquiries, providing accurate and detailed information., • Schedules follow up appointments for office visits and diagnostic testing, • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Work in conjunction with Medical Secretary and cover job duties as needed., • Maintain work area in clean and orderly condition; set up, clean and disinfect examination rooms; monitor and ensure appropriate inventory of medical supplies in examination rooms; replenish as required, • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Ensures adequate and appropriate patient follow-up regarding prescriptions, referrals, and diagnostic testing. Contributes to patient care through patient and family education, distributing resource literature and community service recommendations and referrals as needed., • Refers patients to proper resources for Dent policies such as billing and or financial support., • Reports errors or problems so that appropriate action may be taken for patient care, • Independently problem solves and utilizes resources to obtain patient information when the patient is unable to communicate., • Represents Dent by displaying a respectful and caring manner with patients and their families. Interacts calmly, respectfully and in a friendly manner with other employees of Dent., • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients. Maintains competence through continuing education and in-service training., • Maintains confidentiality of patient information., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: • High degree of verbal communication and interpersonal skills to determine needs, provide information, and provide emotional support, • Working knowledge of Microsoft office, specifically Excel., • Strong planning, problem solving, organizational, verbal communication, and interpersonal skills, • Working knowledge of general office equipment including fax and copy machines, multi-line phone system, and personal computer, • Ability to address and resolve conflict in a professional manner, • Ability to maintain strict confidentiality, • Ability to be flexible, • Ability and willingness to travel as needed to meet operational needs Required Education • High School Diploma and 2+ years related experience. Preferred Education • Associates Degree and 2 years related experience. Working Conditions: • Minimal/moderate physical effort, • Prolonged standing and walking periods with often bending, squatting, reach above shoulder level, crouching, kneeling, and push/pull, • Regular fine hand manipulation, • Associated health risks related to patient exposure including body fluids, • Requires some lifting usually not in excess of 25 pounds Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement: Dent Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Mon - Fri 8:00am - 4:30pm 40 hours / week

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Conserves attorneys time by reading, researching, reviewing, verifying, and routing correspondence, reports and legal do

MINIMUM QUALIFICATIONS Promotional Applicants must have continuous and permanent status in any city department for one year as an Account Clerk-Typist, Account Clerk-Stenographer, Administrative Aide, Legal Secretary, Legal Stenographer, School Clerk, Report Technician, Senior Account Clerk-Typist,

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance(no overnight shifts), • Medical, Dental& Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning &Development Opportunities, • Paid Time Off, • Paid Holidays, • Free Onsite Parking at All Locations Schedule: Monday - Friday, 8:00am - 4:30pm Must be flexible to accommodate physicians and clinic schedule Location: Williamsville, NY Position Summary: Performs a variety of lead responsibilities involved in coordinating tasks and directing staff, as well as managing workflow and operational efficiencies at assigned site. Responsibilities of Position: • Provides leadership and direction of assigned staff in the clinical and administrative setting. This includes ensuring adequate coverage, assigning tasks, resolving conflicts, and coaching, and providing feedback on individual performance with Senior Clinic Manager., • Coordinates and participates in a variety of patient care activities specifically greet and register patients, check-out and reschedule patients for follow visits and accept payment for services, • Assists with scheduling employees, timekeeping and managing attendance related concerns., • Assist with discharge letters, work notes, and any other general correspondence for clinic and providers., • Assist with sorting and distributing all incoming mail and forms completion., • Responsible for discussing performance issues and communicating any concerns to the Senior Clinic Manager., • Demonstrates competency in each clinic role and participates regularly in the training of clinical staff, as well as maintaining those roles when needed to ensure there is adequate clinical support. This includes registration, check out, medical secretary, medical assisting and LPN (where applicable)., • Evaluates workflow and communicates with manager in regards to operational efficiencies, and works with manager to develop strategic initiatives in regards to process improvement., • Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with patients and other department associates by calm, respectful interactions with other representatives of services at the Dent., • Conducts one-on-one’s with team on a regular basis to build working relationships and communicate goals and expectations., • Checks in with physicians and providers on a daily basis to ensure needs are met., • May participate in the hiring process to include interviewing, clinic tours and observations, and onboarding & training of new hires., • Completes duties in a timely efficient manner as set forth by the Senior Clinic Manager., • Reports errors or problems so that appropriate action may be taken for patient care., • Monitors all site personnel and communicates with department heads as necessary., • Assesses site conditions and communicates with Senior Clinic Manager to tend to building issues., • Other duties as assigned and requested by the Senior Clinic Manager, including assisting the team with day-to-day responsibilities within the clinic. Skills & Experience Necessary: • Good understanding of general Medical terminology;, • Excellent critical thinking and problem solving skills to promptly and thoroughly address any patient or employee related issues as they arise, • Strong analytical skills with the ability to understand workflow and operational efficiencies within clinic or department, • A high level of professionalism when interacting with patients and staff to serve as a role model to all employees, • Very effective verbal communication and interpersonal skills to build relationships with employees and between clinics and departments, both on site & remotely., • Advanced knowledge of computer programs including Microsoft Excel, Lotus Notes, and PowerPoint., • Must have a flexible schedule to accommodate the clinic or department when staffing issues arise, • Prior experience using eClinical Works preferred Required Education • Associate’s Degree required, Bachelor’s Degree preferred. Nursing license a plus. Preferred Education and Experience • Minimum 2 years’ experience supervising others, • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri, 8am-4:30pm 40 hours/week

Job DescriptionDent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and wellbeing. By remaining dedicated to these values and the overall overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: • Work-Life Balance with Set Scheduling (no overnight shifts), • Free Onsite Parking at All Locations, • Medical, Dental & Vision Plans, • Life Insurance, • 401(k) Retirement Plan, • Critical Illness, Accident, & Legal Plans, • Wellness Program, • Learning & Development Opportunities, • Paid Time Off & Paid Holidays Schedule: Monday, Wednesday, Thursday 8:00am - 4:30pm Locations: Amherst Responsibilities include: • Coordinates and participates in a variety of patient care activities in the examination of patients to include: vital signs, mini-mental assessments, assisting with diagnostic procedures, records data for medical record., • Coordinates scheduling with medical secretary and assists with modifying provider schedule when necessary to conform to changing priorities and unanticipated events, including changes in staffing schedule and other activities., • Responds appropriately to patient inquiries, providing accurate and detailed information., • Responds appropriately to referring physician’s office inquiries, • Answers all calls pertinent to assigned area, directing clinical calls to appropriate clinical personnel, • Works with patient and other office personnel to coordinate care, • Data entry into EMR pertaining to the patient’s office visit; entering any prescriptions, diagnostic testing and outside procedures., • Schedules follow up appointments for office visits and diagnostic testing that is to be done internally as well as externally, • Serves as a liaison to patient and other internal and external contacts, • Makes follow-up phone calls to patients as self, manager or provider directs, • Clerical duties in a time efficient manner as set forth by the office manager, • Escort and/or transport patients to treatment room and other clinic locations., • Refers patients to proper clinical resources for health care questions and to proper personnel for Dent policies such as billing and or financial support, • Interacts calmly, respectfully and in a friendly manner with physicians and all other health care professionals in assurance of accurate medical record content for physicians’ review, • Reports errors or problems so that appropriate action may be taken for patient care, • Participate in development and implementation of general policies and procedures to provide for the physical and emotional comfort and safety of patients., • Complies with quality assurance, HIPAA, customer focus, infection control, safety and other policies as set forth., • Organization of work area and clinic, keeping the provider on schedule. Prioritization of tasks., • Performs other duties as assigned or requested. Compensation: • Most candidates will start within the first quartile of the pay range, • Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Monday, Wednesday, Thursday 8:00am - 4:30pm

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