Associate Technical Sales & Solutions Engineer, Central
10 days ago
Dallas
Job DescriptionThe Elevator Pitch Do you thrive in fast-paced environments and enjoy hands-on technical work? Are you passionate about technology and helping customers succeed? Join Evolv’s Technical Sales & Solutions (TS&S) team as an Associate Solutions Engineer focused on deployments. In this role, you’ll be on the front lines—installing systems, training operators, and supporting go-lives—while also helping certify and train channel partners. You’ll additionally contribute to site surveys and pre-sales activities like pilots and demos. Evolv is a mission-driven company dedicated to making a real difference in society—saving lives and improving experiences wherever people gather. You’ll play a critical role in ensuring smooth deployments and exceptional customer experiences, bridging the gap between technical execution and customer success. Success in the Role: What performance outcomes will you work towards completing over the first 12 months? Within the First 30 days: • Certify: Achieve Professional Service Technician certifications on all Evolv Express generations and Expedite., • Participate & Qualify: Join live customer installations to understand a real-world deployment., • Troubleshooting Proficiency: Build confidence in minor installation troubleshooting (e.g., configuration, connectivity, and setup validations) so that routine issues are quickly resolved on-site., • Training Excellence: Become a professional at delivering operator training across our core verticals (education, healthcare, sports & entertainment), adapting content to audience and environment., • GoLive Support: Support go lives from start to finish, ensuring operators, supervisors, and stakeholders are prepared., • Deployments to Standard: Learn how to exit a deployment site to the Evolv standard, including completing the post deployment survey/QA checklist and handing off notes to CS/Support., • PreSales Foundations: Develop working competency in site surveys, ConOps (Concept of Operations) creation, and presales activities including pilots, demos, and PoCs., • PreSales Certification: Earn Professional Certification covering core presales activities and documentation standards., • Channel Enablement: Learn and apply channel partner certification processes for deployment:, • Create professional installers across all Evolv products., • Train partners to be effective operator trainers who meet Evolv standards., • Field Leadership: By Month 12, demonstrate the capability to serve as the onsite lead for major deployments when needed—owning plan, execution, quality, safety, and stakeholder communications., • Installation: Execute full system installations, including site preparation, equipment setup, configuration, and validation to Evolv standards., • Training: Deliver operator and administrator training tailored to customer verticals, ensuring smooth adoption and confidence in system use., • Willingness to travel extensively, with over 70% of time spent on the road, typically involving 3–5 days away from home per week., • Ability to lift and position proprietary equipment, using safety gear and trained techniques for safe handling. Tasks include onloading/offloading equipment from trucks, utilizing liftgates, and rolling systems into placement., • Capability to stand and perform physically demanding tasks for extended periods. Certain events may require 12–15 hour shifts, with appropriate meal and rest breaks., • Develop an understanding of pre-sales activities—including site surveys, pilots, demos, and PoCs—and how these inputs drive successful deployments., • Maintain professional certifications across Evolv Express and Expedite systems. The TS&S team consists of over 14 Solution Engineers and support personnel, divided into three regional teams and one Sports and Entertainment team, all led by Regional Senior Managers. This role reports to the Sports & Entertainment Senior Manager. We are a driven organization striving for excellence and looking for motivated individuals to elevate our team further! Where is the role located? The location of this role is flexible, near Dallas, TX. We are prioritizing candidates based in the Central region of the United States, with accessibility to major transportation hubs and a willingness to travel frequently. Compensation and Transparency Statement: The base salary range for this full-time position is $58,000 - $92,000. In addition to base salary, this role offers a competitive target bonus, equity, and a comprehensive benefits package. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location. In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request. During the hiring process, your recruiter will share: • The specific salary range for your preferred location, • A general overview of our benefits and equity offerings Benefits At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who: • Do the right thing, always;, • Put people first', • Own it;, • Win together; and continue to, • Be bold, stay curious. Our Benefits Include: • Equity as part of your total compensation package, • Medical, dental, and vision insurance, • Health Savings Account (HSA), • A 401(k) plan (and 2% company match), • Flexible Paid Time Off (PTO)- take the time you need to recharge, with manager approval and business needs in mind, • Quarterly stipend for perks and benefits that matter most to you, • Tuition reimbursement to support your ongoing learning and development Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at . Evolv participates in E-verify for all employees after the completion of Form I-9.