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Job Description Client Services Associate - Wealth Management At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Client Services Associate Wealth Management Salary Range: $25.60 - $31.54+ an hour Position Summary The Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management Sales personnel, and works closely with the Wealth Management Advisor or Trust Officer in providing administrative support. This position is an individual contributor role. Primary Accountabilities Manages the day-to-day administration of accounts providing guidance on various financial products and services. Proactively handles the account base to prevent and minimize service and operational issues. Serves as additional point of contact for existing clients in collaboration with the assigned relationship manager. Maintains contact with clients, beneficiaries, and referral sources to deliver agreed upon services, address inquiries and resolve issues. Stays up-to-date on internal procedures related to distributions, account maintenance, account opening/closing, Investment Systems and Annual Reviews, and management of overdrafts. Prepares and verifies documentation on wealth management accounts. Collaborates with Operation and Portfolio Management staff to enhance the overall client experience. Manages day to day operations, scheduling meetings, screening calls, maintaining files, mail distribution, ordering office supplies and greeting walk-in clients. Cuts and/or distributes checks as directed by Trust Administrator or Trust Officer. • Facilitates the preparation of routine correspondence and makes outbound client calls, supporting client relationships., • Receives service-related phone calls from clients and addresses their needs., • Enters client data into Salesforce/MoneyGuide Pro., • Prepares for and attends client meetings along with Advisor or Trust Officer as needed., • Assists with opening and closing accounts including obtaining information required for transfers., • Strictly to compliance and operational risk controls in accordance with Bank and regulatory standards., • Maintains compliance reporting and requirements., • Assists with Wealth Management Audits., • The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed., • May require work in a Midland office to ensure collaboration and support of internal and external customers., • Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)., • Other duties as assigned. Position Qualifications Education/Experience: • Associate degree or equivalent experience in Office Administration required, Bachelors Degree preferred., • 2+ years of experience in administrative, operational, receptionist or sales support position(s)., • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint)., • Strong oral, written, and interpersonal communication skills., • Strong organization and time management skills., • Strong attention to detail., • Ability to work independently and as part of a team. Competencies: • Business insight, • Cultivates innovation, • Drives results, • Makes sound decisions, • Being a brand champion, • Collaborates, • Communicates effectively, • Customer focus, • Being Authentic, • Emotional Intelligence, • Self development, • Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com. Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 25.6-31.54 Hourly Wage PI17cac5db81cc-25405-41786800

This job posting is anticipated to remain open for 30 days, from 11-Sep-2026. The posting may close early due to the volume of applicants.Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our _. ¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We’re proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results. Role Summary: As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment. We’ll give you the support you need. Our team will be there every step of the way, providing: • Comprehensive 6-month training including an experienced peer to help mentor you, • A wide support network that extends from your branch office to your region to the home office, • You’ll often work independently but will have a team of thousands backing you every step of the wayCan you see yourself…, • Delivering exceptional personalized service to ensure clients feel understood and informed, • Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year, • Actively listen for situations in the clients' lives that may indicate a need for additional services, • Driving marketing activities such as planning and executing events What skills would make you a successful BOA? • Analytical Thinking, • Attention to Detail, • Adaptability, • Conversational Skills, • Digital Tool Utilization, • Team Collaboration Role Requirements • Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members., • Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records., • Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan., • Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. Check out our U.S. awards and accolades: _ Check out our Canadian awards and accolades: _ Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. You can also expect… • A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions, • An inclusive environment where everyone’s different viewpoints are valued and help to achieve results., • We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family’s well-being, • Full-time Associates receive the following benefits:, • Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our _.You'll be competitively compensated…, • Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities., • Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance., • The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.

Job Description Join Our Mission to Transform Lives! At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary: Provide behavioral health services to identified students in a school setting as a part of Rockford Public School District. Services delivered may be in conjunction with other treatment providers, and in these instances, collaboration of service delivery is required in order to provide appropriate support to the student in the school setting. Qualifications • Bachelor’s Degree in Psychology, Counseling, Social Work, or other related field., • Illinois Certified Addiction Counselor (CADC), or licensed in Illinois as a LSW or LPC which supersedes the CADC within 2 years of employment in substance use disorder., • Must qualify as a MHP or higher per Illinois Department of Mental Health Rule 132., • Knowledge of DSM diagnoses and appropriate criteria for each diagnosis., • Knowledge of accepted assessment techniques •Experience working with youth who have mental illness and/or substance use disorder preferred., • Excellent written and oral communication skills., • Ability to quickly establish rapport, • Computer proficiency required., • Ability to navigate and complete documentation in the electronic healthcare record., • Ability to accurately complete required documentation within the prescribed time frames, • Valid driver’s license and ability to meet Agency insurance requirements., • Must have own transportation., • Belief in the mission and vision of Rosecrance. Responsibilities 1. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned., 2. Coordinate Student Assistance Programming in the school setting with the assistance of core team members. Coordinate adolescent programming with outside treatment providers., 3. Provide ongoing training as needed with school personnel, students and parents with assistance from the core team members and community professionals., 4. Assess the needs of individual students for behavioral health and substance use needs., 5. Function as a member of the core team by having case management responsibilities for the service recipients in the Student Assistance Program., 6. Provide, with the assistance of the core team, close follow up of students who are currently in the program or who have completed the program., 7. Track data that will be used for outcomes and evaluation of the program., 8. Conduct, in cooperation with other team members, group and individual support group sessions at the school., 9. Provide assessment services for referrals., 10. Maintain all clinical records in accordance with agency policies and procedures., 11. Facilitate team meetings for clients involved in the Student Assistance Program., 12. Perform on-call procedures as designated by the Clinical Coordinator or Administrator., 13. Assist in public relations activities including presentations to community resources, Parent/Teacher Organizations, etc., 14. Develop a referral source list with core team member assistance., 15. Serve as a member of the SAP Team and school core team, and participate in all team meetings and activities., 16. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of conduct., 17. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance., 18. Deliver exceptional customer service consistently to every customer., 19. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance., 20. Assume other related responsibilities as assigned by management. Schedule: 8 hour shifts • Shift varies per school hours: 8:00am - 4:30pm, • Monday through Friday Work Location: Rockford Public School District Work Mode: Onsite Compensation & Rewards (pay is based on education, experience, and credentials) Base Pay: Bachelor's $50,835.20 a year, Master's (Qualified Mental Health Professional) $57,761.60 year Additional Pay Enhancements in addition to Base Salary: Professional Certification (e.g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized) 1st Level Clinical Licensure (e.g., LPC/LSW/LMSW): +$0.87/hour (equivalent of +$1,800 annualized) 2nd Level Clinical Licensure (e.g., LCPC/LCSW/LMHC): starting at +$2.16/hour (equivalent of +$4,500 annualized) Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: • Medical, dental, and vision insurance (multiple plan options to meet your needs), • 401(k) with employer match & discretionary contribution, • Group Life Insurance, LTD and AD&D, • Tuition assistance & licensure/certification reimbursement, • Paid Time Off, sick time, bereavement leave, • Referral program earning up to $1,000 per hire!, • Wellness program, including an on-site gym at select facilities, • Discounts at participating retailers, • Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships • AARP Employer Pledge Program, • MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.

Job Description Nursing Home Administrator LNHA Location: Rockford, IL Job Summary: We are seeking an experienced and compassionate Nursing Home Administrator LNHA to lead our team. As a key member of our management team, you will oversee the daily operations of our nursing home, ensuring the delivery of high-quality care to our residents while fostering a positive and supportive work environment. Responsibilities: Oversee the overall management of the nursing home, including administrative, clinical, and operational responsibilities Develop and implement policies and procedures to ensure compliance with federal and state regulations, as well as company standards Collaborate with the medical staff, nursing staff, and other departments to ensure effective communication and coordination of care Manage and develop staff to optimize performance, patient satisfaction, and employee engagement Develop and maintain strong relationships with residents, families, and the community Monitor and analyze quality indicators, including patient care outcomes, to ensure compliance with regulatory requirements and company standards Participate in strategic planning and budgeting to optimize facility operations and growth Requirements: Licensure as a Nursing Home Administrator in the state of Illinois Strong leadership and management skills with the ability to motivate and direct a diverse team Excellent communication and interpersonal skills with the ability to build strong relationships with staff, residents, and families Ability to think critically and make sound decisions in a fast-paced environment Strong knowledge of federal and state regulations governing nursing homes If you are a motivated and compassionate leader looking for a challenging and rewarding opportunity, we encourage you to apply and help us deliver exceptional care and service to our residents. APPLY NOW!

Job DescriptionDescription: HOMECARE BRANCH MANAGER SUPERVISOR BILINGUAL JOB DESCRIPTION Job Title/Position: Homecare Branch Manager Supervisor Reports To: Agency Administrator Company Overview Silver Lining is a dynamic and compassionate healthcare provider dedicated to delivering comprehensive health and care services that support emotional, mental, and physical well-being. Since our founding, we have been committed to empowering individuals and families to lead healthier, happier, and more connected lives through innovative and personalized care solutions. Overview We are seeking an energetic and detail-oriented Homecare Branch Manager Supervisor to lead our home healthcare operations. In this pivotal role, you will oversee daily branch activities, ensure high-quality patient care, manage staff performance, and maintain compliance with healthcare regulations. Your leadership will drive the success of our home care services by fostering a positive team environment and ensuring operational excellence. Responsibilities • Supervise daily home care branch operations, including staffing, scheduling, and service delivery, • Oversee medical office management functions such as patient records, billing, and documentation using EMR (Electronic Medical Records) systems like Epic or eClinicalWorks, • Ensure compliance with healthcare regulations including HIPAA and JCAHO standards while maintaining patient confidentiality and safety, • Manage fiscal responsibilities including budgeting, financial management, and resource allocation to optimize branch performance, • Lead human resources activities such as hiring, training, performance evaluations, and staff development for nursing, medical administrative support, and caregiving teams, • Collaborate with healthcare providers to coordinate acute care, managed care plans, utilization management, and other clinical services, • Utilize clinical management systems like Dentrix or Eaglesoft to streamline office workflows and improve patient experience Requirements • Proven supervising experience in a healthcare or medical office environment with strong leadership skills, • Extensive medical office experience including clinic or dental office management; familiarity with EMR/EHR systems such as Epic or eClinicalWorks is highly preferred, • Knowledge of healthcare management practices including HIPAA compliance, medical terminology, medical records management, and practice management software, • Strong fiscal management skills encompassing budgeting, financial oversight, and resource planning, • Experience in nursing or acute care settings is advantageous; veterinary or hospital experience is a plus but not required, • Excellent communication skills with the ability to lead a diverse team effectively, • Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail Join us at Silver Lining where your leadership can make a meaningful difference in the lives of those we serve. We are committed to supporting your professional growth through ongoing training and development opportunities. If you’re passionate about healthcare management and eager to lead a dedicated team in delivering exceptional home care services—apply today! Benefits: • 401(k), • Dental insurance, • Medical insurance, • Life Insurance, • Vision insurance, • Paid time offRequirements: Position Qualifications • High school diploma or General Education Diploma (GED) required., • Combination of skills and experience meeting Illinois Administrative Code 89 CH.II, par.240.1535 qualifications for supervisory roles., • Demonstrated ability to develop service delivery plans and supervise direct care personnel., • Self-directed with the ability to work independently with minimal supervision., • Strong observational, organizational, and time-management skills., • Flexibility and cooperation in fulfilling job responsibilities., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office and ability to learn and use agency-specific systems.

Client Services Associate - Wealth Management At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Client Services Associate Wealth Management Salary Range: $25.60 - $31.54+ an hour Position Summary The Client Services Associate ensures the highest level of customer satisfaction by providing excellent service and support to our clients. This role assists the Wealth Management Sales personnel, and works closely with the Wealth Management Advisor or Trust Officer in providing administrative support. This position is an individual contributor role. Primary Accountabilities Manages the day-to-day administration of accounts providing guidance on various financial products and services. Proactively handles the account base to prevent and minimize service and operational issues. Serves as additional point of contact for existing clients in collaboration with the assigned relationship manager. Maintains contact with clients, beneficiaries, and referral sources to deliver agreed upon services, address inquiries and resolve issues. Stays up-to-date on internal procedures related to distributions, account maintenance, account opening/closing, Investment Systems and Annual Reviews, and management of overdrafts. Prepares and verifies documentation on wealth management accounts. Collaborates with Operation and Portfolio Management staff to enhance the overall client experience. Manages day to day operations, scheduling meetings, screening calls, maintaining files, mail distribution, ordering office supplies and greeting walk-in clients. Cuts and/or distributes checks as directed by Trust Administrator or Trust Officer. • Facilitates the preparation of routine correspondence and makes outbound client calls, supporting client relationships., • Receives service-related phone calls from clients and addresses their needs., • Enters client data into Salesforce/MoneyGuide Pro., • Prepares for and attends client meetings along with Advisor or Trust Officer as needed., • Assists with opening and closing accounts including obtaining information required for transfers., • Strictly to compliance and operational risk controls in accordance with Bank and regulatory standards., • Maintains compliance reporting and requirements., • Assists with Wealth Management Audits., • The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed., • May require work in a Midland office to ensure collaboration and support of internal and external customers., • Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA)., • Other duties as assigned. Position Qualifications Education/Experience: • Associate degree or equivalent experience in Office Administration required, Bachelors Degree preferred., • 2+ years of experience in administrative, operational, receptionist or sales support position(s)., • Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint)., • Strong oral, written, and interpersonal communication skills., • Strong organization and time management skills., • Strong attention to detail., • Ability to work independently and as part of a team. Competencies: • Business insight, • Cultivates innovation, • Drives results, • Makes sound decisions, • Being a brand champion, • Collaborates, • Communicates effectively, • Customer focus, • Being Authentic, • Emotional Intelligence, • Self development, • Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at _. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. Were proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at _. Midland States Bank may use automated tools and artificial intelligence (AI) to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 25.6-31.54 Hourly Wage PIaee895027a49-38003-41786800

Job Description MUST BE A CNA JOB SUMMARY • Assisting the Director of Nursing Services in the planning, organizing developing and directing of the day-to-day functions of the Nursing Department in accordance with current federal, state, and local standards, guidelines and regulations, and facility policies. The objective is to ensure the highest degree of quality care is maintained at all times. QUALIFICATIONS • Must possess current CPR Certificate or become certified within two weeks of employment., • Demonstrate interest and/or knowledge in the therapy, rehabilitation, restorative, ADL, splint, and ROM program., • Must be able to read, write, and speak the English language in an understandable manner., • Must possess the ability to make independent decisions when circumstances warrant such action., • Must possess the ability to deal tactfully with customers, family members, visitors, personnel, government agencies/personnel, and the general public., • Must possess leadership and supervisory ability and willingness to work harmoniously with personnel., • Must be personable, enthusiastic, and resourceful. PHYSICAL REQUIREMENTS: • Must be able to move intermittently throughout the workday., • Must be able to cope with the mental and emotional stress of the position., • Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met., • Must function independently, have flexibility, personal integrity, and the ability to work effectively with customers, family members, personnel, and support agencies., • Must be in good general health and demonstrate emotional stability., • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times hostile people., • Must be able to lift, push, pull and move equipment, supplies, and customers in excess of fifty (50) pounds throughout the day., • Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses. ESSENTIAL FUNCTIONS Review the departments Policy & Procedure Manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Director of Nursing. • Ensure all Ladies and Gentlemen of Alden follow established departmental policies and procedures, including appropriate dress code., • Assist in developing a written plan of care for each customer that identifies the problems/needs of the customer., • Attends and actively participates in customer care plan conference when indicated., • Attend Customer and or Family Council meetings when invited., • Report all concerns, complaints made by the customer or their family to the Administrator., • Meet the Ladies and Gentlemen of the nursing department, on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of services., • Recruit, interview, and select the Ladies and Gentlemen of Alden with the approval of the Director of Nursing., • Assist Director of Nursing in scheduling department work hours, personnel, work assignments, etc., to expedite work. Ensure a sufficient number of Ladies and Gentlemen of Alden are available to meet the needs of our customers., • Counsel/discipline Ladies and Gentlemen of Alden as requested or as necessary., • Complete performance evaluations timely., • Make daily rounds to ensure that nursing personnel are performing required duties, and to ensure appropriate procedures are being followed. Make physical rounds of all customers daily. Make rounds with physicians as necessary., • Maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the department., • Plan, conduct and participate in In-service Education Programs., • Assist in implementing and maintaining an effective orientation program that orients the new Ladies and Gentlemen of Alden to the facility, his/her department, and its policies., • Attend and participate in continuing education programs., • Recommend to the Director of Nursing the equipment and supply needs of the department. Place orders for equipment and supplies as necessary following established budgetary guidelines., • Maintain budgetary restraints by following established procedures for preparing purchase orders for review by the Director of Nursing and Administrator prior to placing orders., • Assist in developing methods for coordinating nursing services with other customer services to ensure the continuity of the customers total regimen of care., • Perform administrative duties such as completing forms, reports, evaluations, studies, charting, etc., as necessary., • Monitor absenteeism to ensure that an adequate number of nursing care personnel are on duty at all times. Report problem areas to the Director., • Assist and maintain general organization of nursing units., • Provide the Director of Nursing with information relative to the nursing needs of the customers and the nursing service department’s ability to meet these needs., • Assist with arranging appointments and transportation as needed., • Assist support services in developing, implementing, and conducting in-service training programs that relate to the nursing services department., • Ensure that all personnel involved in providing care to the customer is aware of the care plan and that care plans are used in administering daily care to the customer., • Attend Department head meetings, Infection Control meetings, Quality Improvement meetings, etc., as directed., • Perform other related duties as assigned. GENERAL BENEFITS: Paid Holidays Paid Sick Time Paid Time Off 401K Health Insurance Dental Insurance Life Insurance Vision Insurance

Senior System Administrator (O365) Employment Type: Onsite/Remote Annexa is seeking a Senior Systems Administrator (O365). This role is responsible for the administration and maintenance of various tools in the Microsoft O365 Suite. Responsibilities: • Responsible for the administration and maintenance of various tools in the Microsoft O365 Suite., • Work with both engineering and service desk teams to assist with troubleshooting and updating settings based on customer requirements., • Work with O365 team to develop best practices for governance and settings for various tools in the enterprise., • Provide recommendations for optimization and assist with implementation of any improvements identified, • Configure device quarantine and mandatory enrollment policy for new O365 device activation., • Assist with tracking, monitoring and troubleshooting performance levels and capacity., • Serve as primary point for escalations for all aforementioned responsibilities., • Telecommuting from anywhere in the U.S. is permitted. Required Skills: • 6 years in the job offered or related systems administration role, • Three years experience in each of the following:, • Exchange on-prem and Exchange online, including completion of multiple migrations from on-prem mailboxes to Exchange-online, • AAD connect to sync on-prem accounts to Azure AD, • Systems administration and management of Exchange Online with Office 365, Powershell V3 or V4 including scripting, Microsoft Teams, SharePoint Online, and OneDrive, • Implementing and administering SharePoint online and on-prem, • Configuring third party applications hosted as SAS and appliances with web interface to authenticate against AD and Azure AD, • Implementing Virtual Machines, Storage, Virtual Switches, VLANs and subnets, load balancers, firewall filtering, DNS, and Content Delivery networks in Azure and AWS, • Apple configurator and/or Apple School Manager, • Experience with mobility platforms Airwatch, BES, or GOOD, • Bachelor's or foreign equivalent in Computer Engineering, Information Technology, Electrical/Electronics Engineering, or closely related field.

Company Description Birdwell Financial - PlanMember Services is an investment banking firm headquartered in Monrovia, California. The company provides financial and investment services to a diverse client base, with a focus on long-term financial planning and retirement solutions. Team members support advisors and clients with accurate, timely information and services that align with regulatory standards and industry best practices. The organization values professionalism, reliability, and a client-centered approach in all operational and administrative functions. Role Description The Office Administrator (Remote) is a full-time role responsible for supporting daily administrative operations and ensuring smooth office workflows from a remote location. Responsibilities include managing digital records and documentation, handling incoming calls and emails, scheduling meetings, and coordinating calendars for team members. The role involves maintaining and updating databases, preparing basic reports, and supporting client service activities by routing inquiries and assisting with account-related paperwork. The Office Administrator will also organize virtual files, assist with onboarding documents, collaborate with internal teams, and follow established procedures to maintain accuracy, confidentiality, and compliance in all administrative tasks. Qualifications • Candidates should possess strong Administrative Assistance and Office Administration skills to manage records, schedules, and workflows efficiently., • Candidates should possess experience with Office Equipment and digital office tools, including common productivity software and online document management systems., • Candidates should possess excellent Communication and Customer Service skills to interact professionally with clients, advisors, and team members., • Ability to work independently in a remote setting, prioritize tasks, and meet deadlines with attention to detail., • Proficiency in Microsoft Office or similar productivity suites; familiarity with CRM or financial services platforms is beneficial., • Understanding of basic financial or investment concepts is a plus, along with prior experience in a professional services or financial environment., • High school diploma or equivalent required; additional education in business, administration, or a related field is preferred.

P&C Senior Client Administrator Salary: $80-90K Location: Remote, Southern California preferred, must be able to work PST hours The Senior Client Administrator assist the client service team in servicing and retaining of Commercial Accounts. Work to ensure that client retention goals are met by responding promptly to requests per service standard timelines. Training and mentoring other Client Administrators. Duties Other duties may be assigned. • Responsible for account servicing needs during the policy year including but not limited to: binders, certificates, evidence of property, auto ID cards, motor vehicle records, endorsements, invoicing, audits, claims, cancellations, policy checks, etc., • Assist Client Managers with insurance reviews:, • Compare the insurance requirements to the coverages on the existing program., • Obtain quotes on coverages needed to comply with contract insurance requirements., • Assist Client Managers in the renewal and new business processes:, • Order loss runs from insurance carriers., • Request or process binders, auto ID cards, invoices & finance agreements, • Prepare and/or update renewal surveys and proposals., • Send applications to the clients via Indio, • Assist in other renewal and new business tasks as assigned by the Client Manager., • Responsible for integrity of policy data on Agency Management Systems., • Comply with and follow corporate workflow procedures and guidelines., • Provide outstanding customer service and teamwork and seek to improve whenever possible., • Training new and existing Client Administrators., • Mentor new and existing Client Administrators. Schedule weekly check in meetings to ensure success., • This position assists in mentoring and training new team members and is expected to inform Manager of all matters that may give rise to an E&O claim. Qualifications • High school diploma or general education degree (GED) and two to four years related experience and/or training., • Word Processing, Spreadsheets, Internet, & Email, • Ability to obrain a California Property & Casualty Insurance License, • Willingness to pursue industry designations (CISR, CIC, CRM, ARM, CPCU, etc.) #ZR

This is a remote position. Why This Role Exists "As we transition from inbound to outbound, that’s just been me. Only been doing it 1 hour a day. In that 1 hour, we’ve closed 1 new hospital and 1 new system per month." – the CEO That sentence is the whole business case. This company runs the cardiac telemetry department for hospitals that no longer staff one themselves. It grew 100 percent on inbound interest for two straight years and never needed a salesperson. Since then the CEO has been running outbound himself, one hour a day out of the margins of his calendar, and that one hour closes a new hospital and a new hospital system every month. Nobody is working the other seven hours. This is the first dedicated sales hire in the company’s history, and it exists to take a proven, validated motion and give it a full-time operator. The product side is already solved. Hospitals outsource their ICU-grade telemetry to a centralized monitoring center and get higher quality at lower cost. The average lethal rhythm detection rate in the United States is roughly 90 percent. This company runs 99.99. As the CEO put it, "this salesperson is coming in from a business that’s already got the product figured out. We just got to go to market." A lot of hospitals are financially underwater right now, and this service is one of the few things a hospital CFO can say yes to that raises quality and cuts cost in the same signature. Every meeting you set is a hospital that gets a chance to hear that. The Mission In your first 12 months, put this company’s outbound motion on a full-time footing and produce enough qualified executive meetings to make one hospital system a month the floor instead of the ceiling. The target is narrow and already proven. Financial decision makers only: CEO, CFO, COO, or the equivalent title at a smaller facility, which may be an administrator at a state-run hospital or a director of operations elsewhere. The company has tested the middle-management path and it does not work. Financial decision makers take the integrated view. In the CEO’s words, they ask "are you raising our quality, yes or no? Are you reducing our costs? Yes or no?" You own two channels, email and phone. LinkedIn stays with the CEO. The tech stack, the contact data, and the workflow are already built and handed to you on day one. What You Will Be Measured On Set and hold qualified introductory meetings with hospital financial decision makers at a volume that sustains and then exceeds the current run rate of one new hospital and one new hospital system closed per month. You ramp to independent quota by the end of month four, measured by meetings held, not meetings booked. Own and expand the target account list within your first 30 days. Take over the existing CRM contact set, verify it, and grow coverage of named hospitals and health systems against the financial-decision-maker profile. Measured by named-account coverage and data accuracy at the first monthly pipeline review. Establish a repeatable daily outbound cadence across phone and email inside your first 60 days, sustained without supervision. Measured by connected conversations per day and by follow-up compliance across multi-week and multi-month sequences. Convert professional persistence into meeting commitments. Keep prospects engaged through executive assistants, gatekeepers, and long silences, and move them to a held meeting rather than letting them go dark. Measured by the percentage of engaged prospects that convert to a held introductory call. Keep the CRM clean from day one. Every activity, objection, next step, and follow-up date logged the same day, reviewed at leadership pipeline review. The expectation is that you manage the workflow, not that you build it. Deliver a documented read on what messaging is landing with hospital financial decision makers by the end of month three, working directly with executive leadership to refine the pitch. Measured by a named set of message changes tested and their effect on meeting conversion. What They Are Looking For Integrity before resume. In the CEO’s words: "we just need someone who’s a go-getter and high integrity." That came up before experience, before sales background, before anything technical. It is the first filter, not a closing platitude. Hunter temperament with rejection tolerance. "If you’re a hunter and you love being in control of your own destiny, and dialing for dollars, this role’s for you. If not, it’s going to grind you because you’re going to get tons of rejections." He has done this exact job full-time and he is describing it honestly rather than selling it. Self-direction inside four walls. "No matter what, you love the company, you love the team, you’re in a room by yourself making phone calls." He says this to every remote hire on purpose. The structure comes from the person, not the room. Learner over credential. Asked whether the three-years-of-sales line was a hard number, the answer was no: "if this person is straight out of the military and has zero civilian experience, but they’re high integrity and they want to learn, that might be better than someone with 3 years experience." Entrepreneurial enough to figure things out. "We need that person to be maybe a little bit entrepreneurial and creative and figure things out." Creative about message, sequence, and access. Not creative about who to call. That question is settled and was settled the hard way. Who You Will Work For You report to the CEO directly. This is a two-person go-to-market motion, not a pod inside a sales org. He is a Navy officer who transitioned out of the service into an industrial consulting role, then took over this business three years ago and has run it since. Before he was a CEO, he was a full-time business development rep, and he is honest about liking it: "100 percent of my role was just dialing for dollars, and I like that. I’m an extrovert." He is not going to ask you to do something he has not done for a living. He leads by building the system and then stepping back. He thinks in funnels and numbers, and he will show you his own, including the ones that did not work. He changes his mind out loud when someone with more expertise pushes on him, and he says so plainly. "This is just an idea. You guys can shoot it down." What he values in the people around him: integrity, a work ethic he does not have to supervise, and someone who brings him findings rather than questions. Why Veterans Succeed Here If you were a recruiter, a career counselor, or a retention NCO, you have already done this job. You carried a monthly mission, you dialed people who did not ask to hear from you, you worked through gatekeepers, and you stayed on a prospect for months because the number was still due at the end of it. Swap the applicant for a hospital CFO and the motion is identical. The environment matches too. The target profile is fixed, the playbook exists, the tools are issued, and the daily discipline is yours to hold with nobody watching. That is watch discipline applied to a phone. The hiring leader is a Navy officer who made this exact transition. Asked what background he pictured in this seat, his answer was "a smart enlisted guy," and his reasoning was the grind. He believes a veteran will out-produce a candidate with three years of civilian sales experience, and he restructured his own hiring process to make that easier to prove. One honest note before you apply. This is a room-by-yourself job with a high volume of rejection, and the hiring leader named that himself rather than hiding it. If you need a win every day to stay upright, this is not your seat. If you know how to work a list for months and keep dialing, it is. Requirements Requirements Minimum qualifications only. The original posting listed a bachelor’s degree and three-plus years of sales experience. The hiring leader relaxed both. They are preferred, not required. Military equivalents are listed because most of this job has already been done in uniform. Able to make outbound calls to senior executives and stay on a prospect for weeks or months. Military equivalent: recruiter (Army 79R, Marine Corps 8411, Navy Counselor rating, Air Force 8R000), career counselor, retention NCO, or any billet that carried a monthly mission and a follow-up list. Able to write outreach that gets a reply from a busy executive. Military equivalent: staff work, taskers, message traffic, award and evaluation writing, anything that had to be read and acted on by someone senior with no time. Disciplined daily output without supervision. Military equivalent: independent duty, watch bill ownership, recruiting station mission with a monthly number, or any assignment where nobody checked your hours and the number was still due. Documentation and system discipline. Military equivalent: recruiting management systems, personnel systems, maintenance or watch logs. Same habit, different database. US work authorization, a workable home office, and availability across US business hours. Preferred, not required: three-plus years of sales experience, one promotion inside a sales role, bachelor’s degree, healthcare or health-system exposure. Benefits Compensation and Benefits 60,000 dollars base salary, paid biweekly. Approximately 90,000 dollars on-target earnings in year one, base plus commission. Upside is not capped and performance above target increases total earnings. The commission is weighted roughly 70 percent toward introductory calls generated rather than closed deals. The CEO was explicit about why: "what we need right now is somebody who’s getting us the intro calls." On-target earnings are guaranteed for approximately the first four months while you ramp, then the variable structure takes over. Computer and all required technology are provided. The CRM comes populated with contacts on day one, along with Apollo access, AI tooling, and a HubSpot implementation underway. You manage the stack, you do not build it: "they’re not going to be expected to build their own tech stack. We’ll have that for them." This role is remote anywhere in the United States. Onsite is preferred where it is available but it is not a condition of hire. First preference is the New Jersey headquarters, second preference is the Utah office. Full medical, dental, vision, 401(k), and PTO benefits package

Job DescriptionJob Title: Accounts Payable / Invoicing SpecialistJob Description The Accounts Payable / Invoicing Specialist is responsible for the accurate and timely processing of invoices, check requests, and refund requests, as well as freight reconciliation and vendor communications. This 30-hour-per-week, six-month assignment supports a growing accounting team during a key transition period and offers meaningful, hands-on work in a manufacturing environment, with exposure to process improvement and accounts payable automation initiatives. Responsibilities • Process accounts payable invoices in an accurate and timely manner, including data entry and importing or exporting data files., • Obtain appropriate approvals for invoice payments from the correct department leaders and resolve invoice errors prior to payment., • Prepare and process weekly check runs to ensure vendors are paid according to agreed terms., • Reconcile vendor statements, investigate discrepancies, and respond promptly and professionally to vendor inquiries., • Perform freight payables activities, including matching freight bills to freight accruals in the ERP system and making adjustments where necessary., • Audit freight bills against the freight manifest and collaborate with transportation and operations teams to resolve invoice issues., • Support daily accounts payable processing, including invoice coding and maintaining accurate records for month-end activities., • Act as back-up to the P-Card administrator by setting up new users, responding to user inquiries, and training users on system functionality and requirements., • Process and code invoices to be paid on the Accounts Payable Department P-Card and manage communications and reporting around the billing cycle period close., • Enter new vendor information into the appropriate databases and maintain up-to-date vendor records, including sales tax information., • Assist with year-end and interim external audits, and support internal and external SOX audit activities as needed., • Maintain strong working relationships with vendors and internal departments, providing professional and timely customer service., • Manage email correspondence, including monitoring and distributing messages from the department email box., • File invoices and maintain organized documentation to support audit and reporting requirements., • Model a continuous improvement mindset by identifying process improvements and efficiencies in accounts payable workflows., • Participate in process improvement and automation initiatives, including testing and learning a new AP system and helping refine business processes., • Support month-end activities related to accounts payable, including reconciliation and reporting tasks., • Take ownership of assigned work, ask questions to clarify requirements, and communicate effectively with accounting, IT, operations, and leadership teams., • Prioritize and multitask in a fast-paced environment, meeting deadlines while maintaining high accuracy and attention to detail.Essential Skills, • High school diploma or GED., • 1–3 years of combined accounts payable and/or accounts receivable experience., • Hands-on experience working with an ERP system, preferably in a manufacturing environment., • Proficiency with Microsoft applications, including Excel, Word, Teams, and Outlook., • Strong data entry skills with excellent speed and accuracy., • Experience with invoice processing, reconciliation, and basic accounting principles., • Ability to provide professional customer service to vendors and internal stakeholders., • Comfort working with billing, aging reports, deposit verification, credit research, and month-end activities., • Ability to achieve results independently and within a team setting., • Ability to multitask effectively and meet deadlines in a fast-paced environment., • Excellent verbal and written communication skills., • Strong analytical ability and problem-solving skills., • High attention to detail and accuracy in financial documentation., • Demonstrated ability to take ownership of tasks and learn from mistakes.Additional Skills & Qualifications, • College education in accounting, finance, business, or a related field is a plus., • Experience with Winman ERP or similar systems is preferred., • Experience working on automation or system integration projects is advantageous., • Comfort working with multiple systems and learning new technologies quickly., • Quick learner who adapts well to new processes and tools., • Tech-savvy mindset and interest in process improvement and accounts payable automation., • Strong customer service orientation and ability to build positive relationships with vendors and colleagues., • Proven ability to prioritize tasks and manage competing deadlines., • Positive attitude, initiative, and willingness to ask questions and seek clarification., • Ability to collaborate effectively with accounting leadership, IT, operations, engineering, sales, and executives.Work Environment This role is 100% onsite in Loves Park, IL, Monday through Friday, approximately 9:00 a.m. to 3:00 p.m., for about 30 hours per week. You will work as part of a small accounting team of 2–3 people in a quiet, newly renovated office area with 4–5 cubicles situated alongside each other. The offices are attached to a large production shop with high ceilings and large machines, providing visibility into a manufacturing environment while maintaining a comfortable office setting. You will sit near engineering and sales teams, offering regular interaction with cross-functional colleagues. The organization is in a period of growth and transition, including the implementation of a new accounts payable system, which creates opportunities to participate in testing, learning new technology, and contributing to process improvements. The environment supports work-life balance through a part-time schedule and offers a positive team atmosphere where you can make an immediate impact while gaining valuable experience in a publicly traded company setting. Job Type & Location This is a Contract position based out of Loves Park, IL. Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Loves Park,IL. Application Deadline This position is anticipated to close on Oct 7, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Starting at $16.45 per hour Flexible Hours We offer a monthly incentive of $100.00! Substitute Pay Rates July 2026 to June 2027 Daily Rates Position Four Hours and Less Over Four Hours Long-Term Rate (A) Para Educator Level A (A) $66.00 $132.00 N/A Harlem Retired $77.00 $154.00 N/A Para Educator Level A Para Educator Level B (B) $70.00 $140.00 N/A Harlem Retired $80.00 $160.00 N/A Para Educator Level B Harlem Retired Teacher $90.50 $181.00 $200.00 Teacher/Retired Teacher $78.00 $156.00 $175.00 Hourly Rate for Support Staff Substitutes Assistants: Bus, Classroom Facilitator, Crossing Guard, Food Service, Starting at $15.40 General Program Aide, Learning Center, Resource, and Supervisory Aide Custodian $16.75 Registered Nurse $29.50 Secretary Starting at $16.45 Pay Incentives Support Staff Mobility Incentive (C) $100.00 Teacher's Mobility Incentive (D) $200.00 ( A) The Long-Term Substitute Teacher Rate applies to substitute teachers that work in the same teaching position that is 15 consecutive days or more. The Long-Term Sub Rate will be effective on day 15 and will be retroactive to the first day of the assignment. Any break in consecutive days worked will end the Long-Term Sub Rate and 15 days must be reached again to qualify. (B) Para Educator Level B are Para Educators who spend two or more hours or more of their work day assisting students with more involved needs such as feeding, diapering, toileting, lifting/positioning, and/or assisting students in the Learning Lab program. Harlem Retired Support Staff earn $2.50 more per hour. (C) (D) The Support Staff Mobility Incentive: Substitute working in support staff positions, including Para Educator assignments, may qualify for a monthly mobility incentive. To receive the incentive, you must: Be scheduled in Frontline for every student attendance day during the month, being flexible and willing to accept reassignment to other support staff positions when needed. The incentive is only offered during school (calendar) months with 15 or more student attendance days. (E) The Teacher's Mobility Incentive is offered to those working as a substitute in teaching positions (you may work as a Para Educator substitute, but at least one day in the month you must sub as a teacher). To receive the incentive, you must: Be scheduled in Frontline for every student attendance day during the month, being flexible and willing to accept reassignment when needed. The incentive is only offered during school (calendar) months with 15 or more student attendance days. Revised 06/30/2026 Harlem Consolidated School District #122 Job Description Substitute Secretary Supervisor: Building Administrator (s) FLSA Status: Non-Exempt Employee Group: At-Will Qualifications 1. High School diploma or equivalent 2. Ability to work effectively with students and adults 3. Word processing and data entry skills desired 4. General knowledge of common office equipment Terms of Employment • Schedule by phone or online as needed Responsibilities 1. Actively support the mission of the school and district., 2. Utilize conscious engagement regarding equity, diversity and inclusion., 3. Represent the Harlem Consolidated School District in a professional manner. Duties 1. Assist the secretarial staff, answer the telephone, and provide information to parents, district and building personnel, take messages, and direct calls as necessary., 2. Greet visitors, and determine the nature of their inquiries, so visitors and messages are properly directed, and provide directions required to locate personnel., 3. Use computer, typewriter, and other common office equipment including duplicating and distributing needed materials., 4. Assist in the collection of student payments for fees and issue receipts., 5. Sort and distribute U.S. mail and inter-office correspondence., 6. Keep current with best practices and requirements as they relate to your job assignment., 7. Perform such other job related duties and assume such other professional responsibilities as your supervisor may from time to time assign or delegate. The mission of the Harlem Consolidated School District, as a vital part of the community, is to help diverse learners realize their unlimited potential by providing an educational program dedicated to academic excellence and the development of strong character in a safe and respectful learning environment. Page 1 of 1 Revised: 03/2017

Title: HRIS Administrator/Analyst Location: REMOTE: Preferably EST or CST Start Date: ASAP Work Type: 6-month contract with potential to convert Salary: $105K-$115K Job Description The HRIS Administrator/Analyst supports the daily administration, optimization, and continuous improvement of our clients Human Resources Information Systems, with primary responsibility for ADP Workforce Now and SAP SuccessFactors. This role combines hands-on HRIS administration with project-based work focused on modernizing HR processes through automation, artificial intelligence, and emerging technologies. Partnering closely with the HR team, Organizational Transformation Office, IT, and other cross-functional stakeholders, you will help improve the employee experience by streamlining workflows, enhancing reporting capabilities, and ensuring the integrity of critical HR data. Success in this role requires strong analytical skills, exceptional attention to detail, and the ability to balance day-to-day operational support with longer-term technology initiatives. If you enjoy leveraging technology to solve business problems and drive operational excellence, this role offers an opportunity to make a meaningful impact across the organization. Due to the nature of work performed, U.S. citizenship is required. Key Responsibilities: • Configure, maintain, and optimize system settings, workflows, and permissions, • Produce custom and recurring reports, analyze HRIS data, and ensure accuracy across dashboards and organizational reporting, • Process routine HRIS transactions and ensure timely completion of daily system activities, • Provide user support, troubleshooting, and training for employees and managers, • Lead or support HR technology projects focused on automation, AI-enabled solutions, and process optimization, • Collaborate with the Organizational Transformation Office and cross-functional teams on initiatives that enhance HR operations and improve the employee experience, • Maintain system documentation and safeguard confidential employee information, • Monitor emerging HR technologies and recommend system upgrades, enhancements, and process improvements, • Coordinate with internal partners to support audit activities and compliance requirements, • Ensure compliance with applicable federal, state, and local employment regulations Key Qualifications & Experience: • Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field, • Minimum of 6 years of experience supporting HRIS platforms or similar enterprise business systems, • Experience partnering with IT, Information Security, and Internal Audit on compliance initiatives, • Strong project management skills with the ability to manage timelines, coordinate stakeholders, and deliver process improvement initiatives, • Highly organized with exceptional attention to detail, • Strong analytical skills with the ability to translate complex data into meaningful business insights, • Proficiency with analytics and reporting tools such as Power BI, • Advanced Microsoft Excel skills, including formulas, PivotTables, Power Query, and macros, • Strong understanding of HR business processes, including recruiting, payroll, benefits, talent management, and compliance, • Excellent written, verbal, and interpersonal communication skills, • Strong customer service orientation with the ability to support employees at all levels of the organization, • Ability to thrive in a fast-paced, evolving environment while managing competing priorities, • Knowledge of HR regulations and employment compliance requirements, • System administration experience with ADP Workforce Now and/or SAP SuccessFactors preferred, • Experience building cross-platform automations or AI-driven workflows preferred, • Experience administering SharePoint sites preferred

Company Description: Pivot Marketing is a full-service higher education marketing and enrollment partner helping colleges and universities attract, engage, enroll, and retain students. We work alongside our clients as an extension of their teams, bringing together strategy, creativity, technology, data, and enrollment expertise to solve real challenges and drive results. Our work spans the full student journey—from brand awareness and lead generation through nurture, application, enrollment, and retention. Our services include digital advertising, SEO, content and email marketing, website and creative development, brand strategy, CRM and marketing technology, admissions support and training, conversion optimization, and full-funnel reporting through our Pivot360 platform. We also provide specialized enrollment support, including student communications, live chat, outbound calling, SMS, and other strategies designed to help institutions connect with prospective students and move them through the enrollment journey. Pivot is a Technolutions Slate Preferred Partner and works extensively with CRM, marketing automation, data, and enrollment technology to help institutions streamline processes and make smarter, more informed decisions. At our core, we're a team of higher education experts who believe great results come from being curious, collaborative, approachable, and genuinely invested in our clients' success. Role Description: We are seeking a Slate Solutions Specialist (fulltime, part time, or consultant) for a remote role with an option to work in our Vermont or Boston office if desired. In this position, the specialist supports optimization of Slate-related solutions for clients. Daily responsibilities can include configuring and maintaining Slate tools, and collaborating with internal teams to design effective workflows. The specialist communicates directly with both internal staff as well as clients to understand their goals, provide recommendations, and ensure that Slate solutions are aligned with their broader digital and enrollment communication strategies. The role also involves troubleshooting issues, developing solutions in Slate, documenting best practices, and contributing to continuous improvement of processes and client outcomes. • Serve as Pivot’s primary Slate systems resource and day-to-day technical partner for assigned higher education clients., • Work alongside our technical lead to support client Slate environments, including data imports, queries, forms, portals, workflows, campaigns, and other Slate functionality., • Help to monitor the accuracy, integrity, and flow of admission and enrollment data within Slate; identify data discrepancies, investigate root causes, and recommend or implement appropriate resolutions., • Build and maintain Slate queries, exports, reports, forms, portals, and workflows to support enrollment, admissions, marketing, and operational needs., • Support the development and maintenance of custom Slate portals used for prospective student engagement, event registration, application and enrollment workflows, internal processing, and other client-specific purposes., • Develop Slate Deliver campaigns, drip campaigns, automated communications, and other recruitment and enrollment communications in partnership with Pivot strategy and client teams., • Identify opportunities to improve client processes through Slate automation, workflows, data management, and system efficiencies., • Translate client enrollment and operational needs into practical Slate solutions, balancing technical capabilities with usability and institutional goals., • Maintain documentation of client Slate configurations, processes, data flows, workflows, and recurring technical procedures to support continuity and knowledge sharing across the Pivot team., • Provide training, guidance, and ongoing support to Pivot team members and client staff on Slate functionality and best practices when appropriate., • Collaborate with Pivot enrollment support, marketing, strategy, analytics, and technology teams to ensure Slate solutions align with broader client enrollment strategies and campaigns., • Participate in client meetings as the Slate subject-matter expert, translating technical concepts into clear, approachable recommendations for non-technical audiences., • Serve as a strategic partner to clients by identifying ways Slate can improve efficiency, reduce manual processes, strengthen the prospective student experience, and support enrollment goals., • Perform other duties and special projects as assigned in support of Pivot clients and the overall success of the team. Qualifications • 4+ years of hands-on experience working in Technolutions Slate as an CRM associate, administrator or specialist required., • Strong analytical skills for interpreting data, monitoring performance, and identifying optimization opportunities., • Clear and professional communication skills for working with clients, internal teams, and stakeholders., • Experience working with Slate CRM, admissions system, student information system, or related higher education technology platform. Additional Salesforce experience a plus., • Higher education admissions, enrollment management, marketing, or student services experience strongly preferred., • Demonstrated experience building or managing Slate queries, forms, portals, workflows, reports, exports, and/or Deliver campaigns., • Self-motivated, curious, resourceful, and comfortable learning new technology and solving problems independently., • Collaborative and client-focused, with the ability to build trusted relationships with both technical and non-technical stakeholders., • Ability to identify opportunities for process improvement and proactively recommend solutions rather than simply responding to requests.

As a Senior Technical Consultant with Everforth GlideFast, you will develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform. In this role, you will operate independently while actively mentoring and supporting other Technical Consultants. You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients. Location: Remote (USA) Employment Status: Full-time and Perm Desired Skillset: CSM What is the role? • Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow, • Develop custom software solutions as required through scripting and software development, • Prepare technical documentation as specified in customer contracts and as internally required, • Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software, • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts, • Troubleshoot basic configuration/script issues, • Attend requirements review and validation sessions as required, • Participate in scrum ceremonies, • Deliver measurable results within the appropriate timeline resulting in positive customer feedback, • Perform code review of peers as needed, • Work independently and actively support other Technical Consultants as mentor and team lead, • Lead sessions in implementation practices What experience do you need for success? • 3+ years as a ServiceNow developer, • 1+year(s) in a consulting role, delivering software implementations preferable, • Experience as a developer on multiple ServiceNow CSM projects, • 3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products), • Expertise with JavaScript and ServiceNow JavaScript API's, • Working proficiency in the following skills are encouraged:, • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge, • Practical knowledge or experience with Operating Systems (Linux, Windows), • Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports, • Knowledge of relational databases (MySQL, MSSQL, Oracle), • Experience in multiple application architectures and supporting technologies, • Experience with scripting languages such as PERL, JavaScript, Python, and Shell l, • Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models, • Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required, • Thorough working knowledge in IT Operations Management or IT Service Management is critical What will you bring with you? • ServiceNow Certified System Administrator, • ServiceNow Certified Application Developer, • (1) ServiceNow Mainline Implementation Certification (ITSM, CSM) preferred, • ITIL v3 or v4 Certification preferred The starting pay range for this role is $130,000.00 - $165,000 + Bonus. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications. What we offer? Health, Dental, and Vision Insurance Flex Paid Time off 401k Retirement Plan Long and Short-Term Disability Life Insurance Referral Program Quarterly bonus opportunities for billable employees Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements Professional Development through training and advancement opportunities Work from home Annual GlideFest Conference Wellness Programs Philanthropic Opportunities EEO Employer Everforth GlideFast is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact .

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs. At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven. If that sounds like you, Synergy has a position for you! About the Role: • The USDA Digital Services Center provides shared Salesforce services to agencies across the Department. Salesforce Marketing Cloud is being added to that service catalog, and we are hiring the administrator who will run it day to day., • This is a platform operations role, not a campaign marketing role. You will not be writing campaign copy or deciding who gets which message — agency communications teams own that. You will own the platform underneath them: the business units, the data, the automations, the integrations, the deliverability, and the monitoring that catches a problem before an agency's audience does., • Marketing Cloud is unforgiving in ways the core Salesforce platform is not. A send cannot be recalled. There is no point-in-time restore. Automations fail quietly. The administrator who does this job well is methodical, checks before acting, and builds the guardrails that make the platform safe for the people using it. Key Responsibilities: Platform and business unit administration • Provision, configure and decommission business units; maintain naming standards, account settings, send classifications, sender profiles and delivery profiles, • Monitor entitlement consumption — contacts, super messages, storage and SMS credits — against contract, and flag projected overage early, • Track the tenant's Marketing Cloud instance on Salesforce Trust, assess release notes and maintenance windows, and communicate planned vendor maintenance ahead of scheduled sends, • Maintain the non-production business unit and the promotion path used to validate changes User, access and security administration • Provision, modify and remove users; assign roles and permissions at account and business unit level, • Enforce single sign-on (SAML) and multifactor authentication; restrict local accounts to break-glass and API use with documented justification, • Maintain session policy, IP allowlisting, installed packages and API integration users, • Run quarterly access recertification and produce the evidence federal audits require Data, contacts and automation • Create and govern data extensions, retention policies and archival; monitor storage utilization and data hygiene, • Author, tune and troubleshoot SQL query activities, including remediation of queries that exceed the platform runtime limit, • Monitor imports and file-drop automations, reconcile row counts, and triage partial or failed loads, • Maintain the contact model in Contact Builder — attribute sets, data relationships and subscriber key integrity, • Process and verify contact deletion requests, and keep preference and consent state in step with the agency system of record Campaign operations support • Troubleshoot sends; handle suppression, resends and exclusion logic, • Monitor Journey Builder and Automation Studio — entry source health, stuck contacts, schedule contention, errors and skipped activities — and remediate with root-cause analysis, • Maintain shared templates, content blocks and the asset library in Content Builder, • Verify CAN-SPAM footer, physical mailing address and unsubscribe integrity on every send configuration, • Support Cloud Pages, landing pages and preference centres Deliverability and sender reputation • Monitor bounce, complaint and unsubscribe rates against agreed thresholds and act when they move, • Watch for blocklisting and drive delisting when it occurs, • Maintain SPF, DKIM and DMARC alignment for USDA sending domains in coordination with USDA network and email security teams, • Support dedicated IP warming plans, throttling and send throughput planning Integrations, credentials and certificates • Monitor Marketing Cloud Connect health, connected-user mapping and synchronized data extensions, • Monitor REST and SOAP API integrations; rotate tokens, client secrets and SFTP keys on schedule, • Maintain Enhanced FTP accounts, encryption and file retention, • Track renewal of sending-domain, branded-link and Cloud Page certificates, and give advance notice before each expiry Backup, monitoring and incident response • Build and operate scheduled data extract automations writing to encrypted SFTP, and archive engagement history before it ages out of the platform, • Build and operate monitoring for automation and journey failures, send anomalies and platform limits — Marketing Cloud provides little native alerting, so this is constructed, not switched on, • Triage incidents by severity, contain first and diagnose second when a send is active, and produce post-incident reports for Priority High events, • Perform periodic restore testing against the documented recovery procedure Development, reporting and service delivery • Break/fix and minor enhancement work in AMPscript, Server-Side JavaScript, Guide Template Language and SQL, up to 40 hours per request, • Maintain email templates to Section 508 / WCAG 2.1 AA standards, • Build and maintain tracking reports, Data View extracts and engagement dashboards, • Work requests through the DSC Portal against defined service levels, and contribute to the monthly service report, • Lodge and manage Salesforce support cases and escalate through the DSC path, • Keep runbooks, the integration inventory and the configuration baseline current Required Qualifications • U.S. Citizenship, and the ability to obtain and maintain a USDA Public Trust (MBI), • Bachelor's degree in a related field, or equivalent professional experience, • 3–5 years of hands-on Salesforce Marketing Cloud Engagement administration, • Demonstrated working knowledge of Email Studio, Journey Builder, Automation Studio, Content Builder and Contact Builder, • Working SQL — able to write, read and tune query activities against data extensions and Data Views, • Practical AMPscript experience; comfortable reading and modifying Server-Side JavaScript, • Experience administering users, roles and permissions in a multi-business-unit tenant, • Experience with data extension design, imports, file drops and SFTP-based data exchange, • Familiarity with email deliverability fundamentals — SPF, DKIM, DMARC, bounce and complaint handling, sender reputation, • Clear written communication; able to document what was changed, why, and what to do if it breaks Preferred Qualifications • Experience in a federal or other public sector environment, including ATO, FedRAMP or Section 508 obligations, • Marketing Cloud Connect experience joining a Salesforce core org to a Marketing Cloud tenant, • Experience in an Enterprise 2.0 multi-business-unit tenant serving several distinct organizations, • Experience building monitoring or alerting on a platform that provides little of it natively, • Exposure to Mobile Studio, Advertising Studio, Personalization, Intelligence (Datorama) or Data Cloud, • Experience with a Marketing Cloud metadata or deployment toolchain and source control, • Familiarity with ITIL-style incident, problem and change management, • MuleSoft or other middleware exposure where it feeds a marketing platform Certification Status • Salesforce Certified Marketing Cloud Administrator: Required, • Salesforce Certified Marketing Cloud Email Specialist: Required, • Salesforce Certified Marketing Cloud Developer: Preferred, • Salesforce Certified Marketing Cloud Consultant: Preferred, • Salesforce Certified Administrator: Preferred, • Salesforce Certified Data Cloud Consultant: Nice to have, • Marketing Cloud Personalization Accredited Professional: Nice to have, • Marketing Cloud Intelligence Accredited Professional: Nice to have Target Salary Range Compensation for roles at Synergy is determined by a variety of factors including, but not limited to, the requirements of the role; level of experience; education and certifications; the individual’s combination of knowledge, skills, and abilities; as well as alignment with market data, federal and state laws, and other business and contract considerations. The estimated pay range for this position is: $102,298.00 – $146,140.00. The disclosed range has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case and represent just one component of Synergy’s total compensation package for employees.

ServiceNow Business Process Consultant – CSM We are looking for an experienced ServiceNow Business Process Consultant (BPC) with a strong focus on Customer Service Management (CSM) to support a client engagement in the US, on a contract basis. This role will work closely with business stakeholders and technical teams to understand current processes, identify areas for improvement, and translate business requirements into effective ServiceNow CSM solutions. Key Responsibilities • Lead client workshops to gather and understand business requirements., • Review existing customer service processes and identify opportunities for improvement., • Translate business needs into clear requirements and user stories for ServiceNow teams., • Support the design and implementation of ServiceNow CSM workflows and processes., • Work closely with Developers, Architects, Product Owners, and business stakeholders., • Support testing, process validation, documentation, and user adoption., • Provide guidance on ServiceNow CSM best practices and platform capabilities. Required Experience • Strong experience as a ServiceNow Business Process Consultant, Business Analyst, or Functional Consultant., • Proven hands-on functional experience with ServiceNow CSM., • Strong experience running workshops, gathering requirements, process mapping, and writing user stories., • Confident working directly with senior business and client stakeholders., • Experience supporting end-to-end ServiceNow implementations., • Strong understanding of how business processes translate into ServiceNow solutions. Certification Requirements • ServiceNow CSA – Certified System Administrator, • Minimum of 2 CIS certifications, • One CIS must be CIS – Customer Service Management (CSM) Eligibility • US Citizens or Green Card holders only, • Must be based in the United States

Required Qualifications: • 10+ years of Salesforce platform experience., • 3+ years of Salesforce Architecture experience., • Hands-on experience with Genesys Cloud CX or Genesys Engage integrations., • Strong expertise in Salesforce Service Cloud implementations., • Experience designing enterprise-scale CRM solutions., • Excellent communication and stakeholder management skills., • Bachelor's degree in Computer Science, Information Technology, or related field. Job Summary: We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be responsible for designing scalable Salesforce solutions, integrating Salesforce with Genesys Cloud Contact Center, leading architecture discussions, mentoring development teams, and delivering enterprise-grade customer service platforms. The candidate should possess extensive experience in Salesforce architecture, Apex development, Lightning Web Components, enterprise integrations, DevOps, and contact center modernization initiatives. Key Responsibilities: Salesforce Architecture: • Design scalable Salesforce enterprise solutions aligned with business objectives., • Define end-to-end application architecture across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud., • Lead architecture reviews and technical governance., • Create High-Level Design (HLD) and Low-Level Design (LLD) documentation., • Establish Salesforce development standards and best practices., • Perform architecture reviews, code reviews, and security assessments., • Drive enterprise application modernization initiatives. ⦿ Salesforce Development: • Design and develop solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, and SOSL., • Develop scalable Batch Apex, Queueable Apex, Future Methods, and Scheduled Jobs., • Build reusable Lightning Components and enterprise frameworks., • Implement complex business logic using Flows, Approval Processes, Validation Rules, and Platform Events., • Optimize application performance while adhering to Salesforce governor limits., • Design secure Salesforce data models and sharing architectures. ⦿ Genesys Cloud CX Integration: • Lead Salesforce integration with Genesys Cloud CX / Genesys Engage., • Design CTI integrations using Salesforce Open CTI., • Implement: o Screen Pop o Click-to-Dial o Automatic Call Distribution (ACD) o Skill-Based Routing o Intelligent Call Routing o Agent Presence Synchronization o Call Logging o Interaction History o Call Recording Integration • Configure Omni-Channel routing between Salesforce and Genesys., • Design omnichannel customer engagement solutions for voice, chat, email, SMS, and messaging channels., • Integrate IVR workflows with Salesforce Service Cloud. Note Any Preferred Certifications: • Salesforce Certified Application Architect, • Salesforce Certified System Architect, • Salesforce Certified Technical Architect (CTA), • Salesforce Platform Developer I & II, • Salesforce Administrator, • Salesforce Service Cloud Consultant, • Salesforce Integration Architect, • MuleSoft Developer or Architect Certification, • Genesys Cloud CX Certification (Preferred) Pre-Screening Questions Q1: Do you have hands-on experience designing and implementing telephony integrations using Salesforce Open CTI with Genesys Cloud CX? Q2: Have you successfully configured and aligned Omni-Channel routing and agent presence synchronization between Salesforce Service Cloud and Genesys? Q3: Do you have direct experience developing custom, scalable enterprise frameworks using Lightning Web Components (LWC) and asynchronous Apex (Batch/Queueable) within Salesforce? Q4: Have you integrated Genesys IVR workflows with Salesforce Service Cloud to automate features like Screen Pop, Automatic Call Distribution (ACD), and interaction history logging?

Job Description At Treatment Alternatives for Stronger Communities (TASC), our mission is to empower people and strengthen communities through impactful services to build a healthier, safer, and more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate for, support, and, most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through the use of SPECIALIZED CASE MANAGEMENT™, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal justice system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety, and justice are synonymous with hope. We are TASC! We are currently looking for a full-time Supervisor Starting at $50,000-$55,000, contingent upon experience, education, etc. POSITION SUMMARY: The Supervisor will provide overall leadership of assigned programs, including program management, clinical supervision, personnel, and day-to-day operations of the assigned programs and services for the agency, as well as information systems and office management. The Supervisor will ensure clients receive the highest continuity of care based on evidence-based research, treatment modalities, addiction intervention, AODA counseling, recovery support services, and best practices by assisting in the development and implementation of policies and strategic goals of the agency, and as may be directed by the Administrator, to assure that the needs of our clients are met/maintained on an individual basis. This position supervises a team of Deflection Specialists and manages operations for the North West IL Deflection program, covering a multi-county area in north/northwest Illinois. ESSENTIAL DUTIES AND RESPONSIBILITIES • Directs, plans, and coordinates the work of staff, including supervision, evaluation, training, and team building within assigned programs, • Supervise the day-to-day activities of the program management and office staff assigned to the designated programs, • Establish work schedules for assigned staff and provide direct coverage when necessary, • Provide direct service to clients as necessary, • Coordinate and implement the delivery of consistent and quality program services, • Assists with the development and monitoring of the program budget and contract deliverables, • Maintain program information and technology affecting functional area(s) to increase program effectiveness and ensure compliance, • Prepare, interpret, and present reports to the Administrator, external funding sources, and community partners in accordance with established timeframes, • Serves as direct liaison to the Administrator for program-related needs and operational issues, • Provide guidance and support in resolving crisis situations with clients, • Participate in agency-wide work groups as assigned Our Ideal Candidate • High School diploma or equivalent, BA preferred, • Minimum of 2 years of related experience in the human service field, • Minimum of 3 years of management experience, • CADC preferred and may be required within two years of employment with TASC based on contractual requirements., • Considerable knowledge of the current ASAM placement criteria, DSM-5 as it relates to substance-related disorders, and the Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge., • Knowledge of trauma-informed care models of service, • Experience using an electronic client record (ECR) system and running reports., • Excellent interpersonal skills and effective oral and written communication skills, • Good computer skills, which include proficiency in Microsoft Office applications and the Internet, • Ability to effectively work as part of a professional team, • Strong relationship-building skills and the ability to work with diverse populations Our benefits package includes: • Medical/Dental/Vision/Life Insurance and Flexible Spending, • Paid Leave - Short-term Disability (STD), • Paid Time Off/Sick Time/ Floating Holiday, • Tuition Reimbursement, • 403 B (retirement plan) If you are interested in this position, please visit the TASC website at www.tasc.org and submit your application online. TASC is an Equal Opportunity Employer and a Drug-Free workplace. The agency does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran or military status, or any other protected status in accordance with federal and state law.

Job Description TITLE: Social Service Director REPORTS TO: Administrator I. JOB SUMMARY Responsible for performing assigned social work duties and responsibilities within the facility. Plan, develop, organize, oversee and run the overall operation of the Social Service Department in accordance with current Alden policies and procedures, federal, state and local standards, guidelines and regulations. II. QUALIFICATIONS A. Bachelor’s Degree in a Human Service field (social work, sociology, psychology, gerontology, etc.). Licensure in human service field preferred. B. One year experience in working in the social service realm of the healthcare field. C. Current knowledge of Federal and State Long-Term Care (LTC) Social Service regulations and/or ability to understand and interpret. D. Demonstrate skills and ability in working with and understanding the needs of the residents, families, other staff members and personnel from community agencies. E. Must be able to read, write, and speak the English language in an understandable manner. The ability to produce concise, meaningful, clinical written reports, assessments, documentation and care planning initiatives and articulate the social/psychological needs of the residents. F. Must possess the ability to make independent decisions when circumstances warrant such action that are in the best interest of the residents, staff and families. Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel and the general public in a professional manor. G. Must possess leadership ability and a willingness to work harmoniously with other personnel. H. The ability to accept and utilize professional supervision, consultation and in-service training/educational opportunities. I. Must demonstrate the ability to handle confidential data with professional discretion. J. Have experience and qualified marketing skills to effectively express the Alden’s Social Services Program to the community, other health professionals, outside professional organizations, senior services, government agencies, and any other provider or professional in the community. 2 10/2022 K. Must have the sincere desire to work with a variety of populations that require long-term or short-term care. L. Possess a knowledge and ability to apply that knowledge to deal effectively with this population M. Possess the ability to guide and direct staff in therapeutic approaches effective with the dementia and behavioral population, as well as residents with mental health issues, on an-ongoing basis, if applicable. N. Possess the qualities of empathy, compassion, understanding, enthusiasm, and humor in order to effectively interact with residents, families, and staff. O. Willingness to be flexible regarding working hours in order to ensure quality of care. P. Understand and be able to manage emotional needs of yourself and your staff. III. PHYSICAL REQUIREMENTS A. Must be able to move intermittently throughout the workday. B. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met. C. Must function independently, have flexibility, personal integrity and the ability to work effectively with the residents, family members, personnel and support agencies. D. Must be in good general health and demonstrate emotional stability. E. Must be able to cope with the mental and emotional stress of the position. F. Must be able to relate to and work with (physically/mentally) ill, disabled, elderly, emotionally upset and at times hostile people. G. Must be free of physical limitation. H. May be required to lift equipment, supplies and occasionally move furniture. I. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to HIV, AIDS, and Hepatitis B virus. IV. ESSENTIAL FUNCTIONS A. Be available to welcome new admission residents, provide support and initiate a trusting/therapeutic relationship. B. Must be able to clearly assess and document residents’ identified feelings about LTC placement (short/long-term), emotional, mental, environmental changes or physical limitations verbalized by resident (or family), which includes any observed non-verbal communications. C. Become knowledgeable of each individual resident’s background, cultural, life history, disease and medical care needs in detail to ensure an appropriate person-centered social service plan. 3 10/2022 D. Document interaction with and in-between resident and/or family in the assessment, care plan and/or social services notes in support of resident advocacy as required by the State standards of practice. E. Prepare a plan of care for treatment with the Interdisciplinary Team (IDT) based on the Comprehensive Assessment for each resident. Contribute as an integral member of the IDT on a continual basis and at the Resident Care Plan Conferences. This also involves documenting the social/emotional/mental needs related to the resident’s illness/disability, adjustment to placement, cognitive, emotional/mental (mood), psychosocial functioning and the absence/presence of any behaviors (verbal/nonverbal) within the supportive network, and his/her response to the treatment/rehabilitation/need for placement according to each individual residents’ case. Based upon these, the SSD will make specific recommendations to assist in the resident’s overall care and genuine well-being within the care plan for the best IDT approach. F. Initiate, facilitate, and/or participate in the written discharge plan which states the resident’s specific need to be in the facility or if the resident is expected to be able to function in a more independent setting. The discharge plan should include consultation with other disciplines, the family and of course the resident. G. Make supportive visits to residents, writing progress notes at least quarterly, earlier when there is a notable change in condition. H. Provide good rapport through active listening with residents who express the need to talk and must be available to provide supportive counseling and behavioral intervention/programming as identified through oneself and/or community programming. Must assist the resident to participate in individual and/or group programs and to utilize these programs to full advantage when offered in order to empower residents for better quality of life. I. SSD must act as resident advocate, as well as a liaison between the resident and his/her family, the facility and community agencies. J. Maintain adequate record system for obtaining, recording and filing of social service information. Participate in the development, maintenance and implementation of the facility’s Quality Improvement Programs. K. Participate in the facility safety committee, as assigned. L. Supervise, educate, counsel and discipline social service staff, as needed. M. Conduct, oversee, and complete initial and all on-going assessments and MDS, CAAs and care planning initiatives, including but not limited to social, medical, cognitive, physical, neuro-psychological, behavioral, communication abilities and spiritual needs (in conjunction with/at the lead of the Activity Department), amongst others as it relates to individual social service needs. N. Entering an initial assessment note in the social service section of the chart within 48 – 72 hours of admission, completing assigned sections of the MDS and CAAs, and completing the comprehensive set of social service assessments to be completed within 14 days of admission, re-evaluation of the resident on a 4 10/2022 quarterly basis (sooner when a significant change/behavioral incident occurs), and a comprehensive re-evaluation annually. O. Assessment, intervene, document and follow-up with all behavioral incidents, as necessary. P. Complete all required documentation. Q. Perform other related duties as assigned. GENERAL BENEFITS: Paid Holidays Paid Sick Time Paid Time Off Retirement / Pension Plan Health Insurance Dental Insurance Life Insurance Vision Insurance

Job DescriptionJoin Our Team as an Executive Director and Help Lead the Next Chapter! As of August 2026, Health Dimensions Group proudly assumed management of Morning Star Village, launching an exciting new chapter for this well-established Illinois community. This is a rare opportunity to join the leadership team during a time of positive transformation—working alongside an experienced corporate team to build culture, strengthen operations, support team members, and make a lasting impact on the lives of residents. Are you a passionate senior living leader with a proven ability to drive operational excellence, financial performance, and exceptional resident experiences? Health Dimensions Group is seeking an Executive Director to oversee the leadership and operations at Morning Star Village, our 75-bed RCAC and CBRF managed community in Rockford, Illinois. In this key leadership role, you'll oversee resident wellness, inspire and mentor a dedicated clinical team, ensure regulatory excellence, and help create an environment where residents can thrive. If you're ready to combine your clinical expertise with servant leadership, we'd love to meet you! Why Health Dimensions Group and Morning Star Village? We're all about making lives better—for our residents, clients, and the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day. Now let's talk about YOU and why you'll love this opportunity. What You’ll Do (AKA: Your Superpowers)Lead & Inspire Community Operations Provide leadership and oversight for the day-to-day operations of the community, ensuring high standards of resident care and service Build strong relationships with residents, families, team members, and community partners Lead, mentor, and support department leaders to foster accountability, collaboration, and professional growth Cultivate a culture centered on teamwork, transparency, and resident-focused service Drive Financial & Business Performance Develop and manage operating budgets for both communities Monitor census trends, occupancy performance, and revenue goals Drive admissions strategy and support census growth initiatives Oversee labor management, expense control, and operational efficiencies Ensure Clinical & Regulatory Excellence Maintain compliance with all state and federal regulations and licensing requirements Ensure continuous survey readiness Lead Quality Assurance & Performance Improvement (QAPI) initiatives Partner closely with clinical leadership to maintain high standards of resident care and safety Strengthen Employee & Resident Engagement Promote employee engagement, retention, and professional development Foster a positive and collaborative work environment Monitor resident satisfaction and proactively address concerns to enhance community experience Enhance Marketing & Community Presence Support sales and marketing initiatives to maintain strong occupancy Develop relationships with local referral sources, healthcare partners, and community organizations Evaluate market trends and identify opportunities for growth and increased community visibility What You Bring to the Table (Besides Your Passion for Senior Care) Educational & Professional Background Bachelor’s degree in Business, Healthcare, Gerontology, or related field required CBRF Administrator license, or ability to complete required certification Leadership & Operational Expertise Minimum 2 years of experience as an Executive Director or Administrator in senior living or long-term care settings Strong financial management experience, including budgeting, census growth, and operational oversight Working knowledge of Illinois state and federal regulations governing senior living communities Change management transition experience preferred Strategic Leadership Skills Proven ability to manage multiple priorities Strong organizational, leadership, and communication abilities Ability to drive operational performance while maintaining a resident-focused culture Perks & Benefits (Because You Deserve It!) Competitive compensation and KPI-related bonus opportunity 401(k) retirement savings plan Medical, dental, and vision insurance Paid time off & volunteer time off Tuition reimbursement & professional development opportunities Flexible scheduling options Pet insurance & adoption assistance *Wage range posted includes base salary with an additional 22% annual bonus based on Key Performance Indicators.

Job DescriptionJoin Our Team as an Executive Director and Help Lead the Next Chapter! As of August 2026, Health Dimensions Group proudly assumed management of Morning Star Village, launching an exciting new chapter for this well-established Illinois community. This is a rare opportunity to join the leadership team during a time of positive transformation—working alongside an experienced corporate team to build culture, strengthen operations, support team members, and make a lasting impact on the lives of residents. Are you a passionate senior living leader with a proven ability to drive operational excellence, financial performance, and exceptional resident experiences? Health Dimensions Group is seeking an Executive Director to oversee the leadership and operations at Morning Star Village, our 75-bed RCAC and CBRF managed community in Rockford, Illinois. In this key leadership role, you'll oversee resident wellness, inspire and mentor a dedicated clinical team, ensure regulatory excellence, and help create an environment where residents can thrive. If you're ready to combine your clinical expertise with servant leadership, we'd love to meet you! Why Health Dimensions Group and Morning Star Village? We're all about making lives better—for our residents, clients, and the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor®, and we bring those values to life every single day. Now let's talk about YOU and why you'll love this opportunity. What You’ll Do (AKA: Your Superpowers)Lead & Inspire Community Operations Provide leadership and oversight for the day-to-day operations of the community, ensuring high standards of resident care and service Build strong relationships with residents, families, team members, and community partners Lead, mentor, and support department leaders to foster accountability, collaboration, and professional growth Cultivate a culture centered on teamwork, transparency, and resident-focused service Drive Financial & Business Performance Develop and manage operating budgets for both communities Monitor census trends, occupancy performance, and revenue goals Drive admissions strategy and support census growth initiatives Oversee labor management, expense control, and operational efficiencies Ensure Clinical & Regulatory Excellence Maintain compliance with all state and federal regulations and licensing requirements Ensure continuous survey readiness Lead Quality Assurance & Performance Improvement (QAPI) initiatives Partner closely with clinical leadership to maintain high standards of resident care and safety Strengthen Employee & Resident Engagement Promote employee engagement, retention, and professional development Foster a positive and collaborative work environment Monitor resident satisfaction and proactively address concerns to enhance community experience Enhance Marketing & Community Presence Support sales and marketing initiatives to maintain strong occupancy Develop relationships with local referral sources, healthcare partners, and community organizations Evaluate market trends and identify opportunities for growth and increased community visibility What You Bring to the Table (Besides Your Passion for Senior Care) Educational & Professional Background Bachelor’s degree in Business, Healthcare, Gerontology, or related field required CBRF Administrator license, or ability to complete required certification Leadership & Operational Expertise Minimum 2 years of experience as an Executive Director or Administrator in senior living or long-term care settings Strong financial management experience, including budgeting, census growth, and operational oversight Working knowledge of Illinois state and federal regulations governing senior living communities Change management transition experience preferred Strategic Leadership Skills Proven ability to manage multiple priorities Strong organizational, leadership, and communication abilities Ability to drive operational performance while maintaining a resident-focused culture Perks & Benefits (Because You Deserve It!) Competitive compensation and KPI-related bonus opportunity 401(k) retirement savings plan Medical, dental, and vision insurance Paid time off & volunteer time off Tuition reimbursement & professional development opportunities Flexible scheduling options Pet insurance & adoption assistance *Wage range posted includes base salary with an additional 22% annual bonus based on Key Performance Indicators.

Job Description 2 positions **MON - FRI 8AM 4PM **MON-THURSDAY 8AM - 4PM JOB SUMMARY: Responsible to direct the overall office operations. Directs, plans, coordinates, and administers the overall operation of the Medical Records department. QUALIFICATIONS: High school education or equivalent; some college preferred. Must be knowledgeable of administrative practices, procedures, and guidelines. Accurate typing, filing and record keeping skills. Good communication skills. Must be able to read, write and speak the English language in an understandable manner. Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations. Must possess the ability to deal tactfully with residents, family members, visitors, personnel, government agencies/personnel, and general public. Must possess leadership and supervisor’s ability and willingness to work harmoniously with other personnel. Must have patience, tact, a cheerful disposition, and enthusiasm. PHYSICAL REQUIREMENTS: Must be able to move intermittently throughout the workday. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, visitors, personnel, and support agencies. Must be in good general health and demonstrate emotional stability. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people. May be required to lift and move equipment and supplies, etc., in excess of fifty (50) pounds throughout the workday. Must have a pleasant speaking voice. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the (HIV) AIDS and Hepatitis B viruses. ESSENTIAL FUNCTIONS: Review the department’s policy and procedure manual, Job Descriptions, cleaning schedules, etc., at least annually for revisions and make recommendations to the Administrator. Follow established departmental policies and procedures, including appropriate dress code. Meet with the receptionist on a regularly scheduled basis to assist in identifying and correcting problem areas, and/or the improvement of service. Recruit, interview, and select personnel with the approval of the Administrator (if applicable). Schedule department work hours, personnel, work assignments, etc., to expedite work (if applicable). Complete performance evaluations timely (if applicable). Make daily rounds of reception area to assure that reception personnel are performing required duties and to assure that appropriate reception procedures are being followed (if applicable). Answer the telephone promptly and politely, screen all incoming calls according to facility policy. Take messages and relay them promptly to the proper individual. Greet and direct all visitors to sign in. Type, file, copy materials and maintain all files, records equipment, and supply items as assigned. Prepare reports, assignments and correspondence as needed and directed by Administrator. Receive, sort, direct mail, and fax information. Send reports to appropriate agencies as required. Maintain cordial relationships with all residents, staff, public agencies, visitors, and callers. Perform other related duties as assigned. GENERAL BENEFITS: Paid Holidays Paid Sick Time Paid Time Off Retirement / Pension Plan Health Insurance Dental Insurance Life Insurance Vision Insurance

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