Service administrator jobs in United States - Page 4

Based in New York and reporting to the IT Support Manager, the Service Desk Administrator is, amongst other functions, a key member for the operations of the IT environment of the Company.

This full-time non-exempt position, under the supervision of the Site Administrator, is responsible for assisting with the general building maintenance and upkeep of all facilities in the complex.Make daily reports of service and/or maintenance needs;.General plumbing, electric, construction repairs

Job Purpose: The role of the Field Service Client Administrator (FSCA) is to develop a trusted advisor relationship with facility staff members. Oversee rollout of services for newly acquired clients to align both parties' interests. To establish him or herself as the point of contact for managing t

The Market Data Analyst at S4 Market Data will oversee client projects and be responsible for the overall service delivery of our managed services with respective clients. This position will manage market data service inquiries and projects from clients as well as manage a market data administrator

The Workforce Administrator will analyze and report on intraday, daily, and weekly staffing levels, staffing constraints such as absenteeism, attrition, contact volume trends, and other critical inputs to operational success. The Workforce Administrator will perform service level risk assessments an

Entry level Accounting Service Specialist responsible for day-to-day management of client escrow accounts, to include:. Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Health insurance, • Paid time off, • Training & development Job Accountabilities: • Works directly with patients and staff to coordinate service delivery and office management, • Maintains cooperative attitude and support efforts to staff needs, • Greets patients and ascertains name and other pertinent information. Notifies appropriate employee of visitor's arrival., • Communicates directly with patients and healthcare professionals via telephone and face to face, • Answers telephone(s); Determine if caller can be helped by receptionist or need requires to be routed to another person; Routes calls for employees as appropriate, • Retrieves voice messages on general voicemail, accurately takes and delivers messages all within a one-hour time limit, • Maintains log of all calls requiring further action. Establish contact with Clinical, Billing, Medical, and/or Chief Operating Officer, or other staff member via email or telephone in cases of emergency, • Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail via electronic emails from counselors, sending and delivering FAX messages, arranging for and maintaining logs for clinic operations, photocopying and collating, etc.), • You will co-share the responsibility to for tracking, monitoring the detox assessment, daily sessions, 822 assessments and follow up appointments, • Completing the intake referral sheet which includes verifying insurance, referral source and accurate date for treatment, • Schedules, confirms, and documents appointments, • Collects deductibles and co-pays at the time of services rendered; Clarifies copayments with Operations Director and/or Billing department if needed; Notifies Billing and Clinical Departments including Operations Director and Clinical Director of patient payment issues. All information is added to the EMR, • Maintains Excel records including but not limited to copayment payment receipt, co-payment cards, referrals, and medications., • Assists with patients transportation requests, • Appropriately track MetroCard systems, medication distribution for the nurses from the pharmacy, • Confirm all Medicaid clients eligibility on the 1st and 15th of each month, • Monitor a weekly attendance sheet for services provided at the clinic, • Ensures blood work and urine toxicology requisitions are printed, • Notifies Clinical staff, including Clinical Director, of any outstanding clinical issues, including complaints or grievances made by patients, • Assures that office opening protocols are executed, • Participates in relevant meetings and ongoing development of professional knowledge and skill, • Maintains punctual and reliable attendance, • Promotes a positive work ethic. Promotes a positive image and disseminates positive information about Parallax Center and avoids negative statements or implications about Parallax Center to staff and patients., • Staff will not use cell phone at the front desk, 1 hour lunch include needs to be coordinated to ensure coverage at the front desk, • Assisting billing with verifying authorization for IOP and Detox clients, • Tracking all intakes for the outpatient, IOP and detox on daily basis via internal systems, • All other task assigned by management

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Tier 2 Field Technician (New York City | Hybrid Field + Remote) Full-Time | MSP Environment We’re looking for a confident, customer-friendly Tier 2 Field Technician to support our clients throughout NYC. This role blends remote work with frequent onsite visits, and is perfect for someone who enjoys variety, problem-solving, and being the “face” of the company at client locations. If you're looking to grow your skills, build deeper technical experience, and eventually move into higher-level engineering roles, you’ll feel right at home here. What You’ll Do * Provide Tier 2 support across multiple client environments—both remotely and onsite. * Work from home on remote tickets, while spending 3–4 days per week onsite handling escalations, hands-on troubleshooting, and client requests. * Support desktops, laptops, mobile devices, network hardware, servers, and cloud services. * Troubleshoot issues involving Microsoft 365, Windows OS, macOS, Azure AD/Entra ID, printers, connectivity, and business applications. * Deploy and support firewalls, switches, access points, and other network components. * Assist with small-to-medium projects such as workstation rollouts, network upgrades, migrations, and hardware refreshes. * Maintain accurate documentation in RMM/PSA tools and communicate clearly with both clients and internal teams. * Build strong relationships through professionalism, reliability, and excellent communication. What You Bring * MSP experience is required—you’re comfortable with multi-client environments and shifting priorities. * Solid Tier 2 troubleshooting experience across Windows, macOS, Microsoft 365, networking basics (DNS, DHCP, VLANs), and common business software. * Comfort supporting field hardware—workstations, WiFi, printers, cabling basics, routers, and switches. * Ability to solve problems independently and escalate appropriately when needed. * Strong communication skills and a client-first, service-oriented mindset. * Ability to navigate NYC for onsite visits (subway/walking is perfectly fine). * A desire to learn, grow, and take on more responsibility over time. Growth & Advancement Opportunities We invest heavily in professional development, and this role is designed to be a launching pad. As you grow your technical depth and take on more responsibility, you’ll have opportunities to advance into: * Senior Support Engineer * Project Engineer / Implementation Specialist * Systems Administrator * Systems Engineer * Cloud Engineer (M365/Azure) * Network Engineer We want you to move forward, not stay stuck in tickets forever. Why You’ll Love This Role * A healthy balance of remote work and onsite client interaction. * A supportive MSP team that values collaboration and continuous learning. * Exposure to a wide variety of environments, keeping every day interesting. * Clear pathways to advance into higher-level engineering and system administration roles. If you love helping people, enjoy being hands-on in the field, and want a career path that grows with you, we’d love to talk. Qualifications MSP Experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Deliver Exceptional First Impressions in Midtown Manhattan - Join us as a Dental Office Receptionist 286 Madison Dental is hiring a polished, patient-focused Dental Office Receptionist to be the welcoming face of our modern, multi-specialty practice in the heart of Midtown Manhattan. Located just steps from Grand Central and Bryant Park, our office serves busy NYC professionals and families - and we’re looking for someone who thrives in a fast-paced, high-service environment. If you have dental insurance experience and love building relationships, keeping schedules running smoothly, and creating a calm, confident patient experience from the moment someone walks in, this role is for you. Why Join 286 Madison Dental? • Competitive Pay: $27/hour + monthly incentive bonuses, • Full-Time Benefits Package: medical, dental, vision, life insurance, disability, and 401(k), • Paid Time Off: 3 weeks PTO + paid holidays, • Modern, State-of-the-Art Practice: 7 operatories, fully digital charting (Denticon), advanced technology and streamlined systems, • Top-Tier Reputation: 437+ 5-star reviews and a 4.9-star average - patients love us, and we take pride in the experience, • Supportive Team Culture: professional, collaborative team that values training, accountability, and positive energy, • Convenient Midtown Location: easy subway access and an energized, steady patient flow What You’ll Do • Welcome patients warmly and create an elevated, professional first impression, • Answer phones, assist patients with questions, and schedule appointments efficiently, • Verify and communicate dental insurance benefits, eligibility, and estimates (experience required), • Manage patient check-in/check-out and ensure accurate patient information in the system, • Maintain accurate records and support data entry and document management, • Collect payments, balance transactions, and support basic financial clerical duties, • Coordinate with clinical teams to keep patient flow smooth and schedules on track, • Use scripts and communication guidelines in person and over the phone (as assigned) Requirements • Dental insurance experience (required), • High school diploma or GED, • Strong customer service, organization, and professionalism, • Comfortable in a fast-paced environment with multiple priorities, • Confident phone etiquette and excellent communication skills, • Familiarity with dental software (Denticon preferred, but not required), • Typing proficiency (40+ WPM preferred), • A positive, team-first attitude and commitment to patient experience Location & Schedule About 286 Madison Dental 286 Madison Dental is a sleek, fully digital, multi-specialty practice offering general, cosmetic, periodontic, endodontic, and restorative services. We’re proud to serve the Midtown community with an outstanding reputation built on comfort, trust, and exceptional care - and we believe the front desk sets the tone for everything. Ready to Be the Heart of the Practice? If you’re ready to bring your front desk expertise and insurance know-how to a high-performing Manhattan practice, apply today and help us deliver the kind of patient experience people talk about - and return for. 286 Madison Dental is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Receptionist, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Office Administrator, Dental Administrative Assistant, Dental Front Desk, Patient Coordinator, Treatment Coordinator}

Job Description Bring your 2+ years of dental front desk experience to Dental West NYC in New York, NY, and step into a role where your expertise truly matters as our full-time Experienced Dental Front Desk Administrator! • Pay: Competitive wage of $30 an hour, rewarding skills and experience., • Company‑wide benefits: Dental coverage, PTO, education assistance, bonus structure, company events & team celebrations, and real growth opportunities. DISCOVER WHO WE ARE: Located on Manhattan's Upper West Side, Dental West NYC is a small, fee-for-service practice focused on preserving our patients' natural teeth. As a minimally invasive practice, we prioritize prevention and the least invasive treatments first, including advanced techniques like laser disinfection for healthy gums. As a small business, every team member plays a crucial role in our success. We value each employee and create a supportive, collaborative environment where everyone contributes to the practice's smooth operation. We invest in our team's growth through education, career development, and a positive atmosphere, ensuring they thrive for years to come. With us, you're more than just an employee-you're an essential part of our family, and we're committed to helping you grow both personally and professionally. HOW YOUR DENTISTRY EXPERIENCE MAKES AN IMPACT: As our Experienced Dental Front Desk Administrator, you become the central coordinator for our front office. You'll ensure accurate, professional, and supportive patient experiences by: • Greeting and checking in patients with professionalism and care, • Answering and routing calls, • Organizing, scheduling, and confirming appointments with strong dental scheduling flow knowledge, • Posting payments accurately and maintaining complete, organized records, • Maintaining a clean, polished, and organized reception area, • Communicating with the clinical team to keep operations running smoothly, • Supporting administrative processes so each visit is seamless from start to finish OUR IDEAL EXPERIENCED DENTAL FRONT DESK ADMINISTRATOR: Apply today with our quick, easy, and mobile-friendly application if you meet the following qualifications: • 2+ years of dental front desk experience, • Strong understanding of dental scheduling flow, • Proficiency with dental software (Denticon is a plus) Job Posted by ApplicantPro

Job DescriptionSalary: $18 - $22 per hour SUBJECT: General Housekeeper/Janitor (May be delegated to Clinical Staff) JOB SUMMARY: Performs general housekeeping activities in the Surgery Center and Administrative Offices. These duties may be delegated to a contract service. JOB RELATIONSHIPS: Responsible to: Purchasing Manager / Facilities /Charge Nurse/Administrator ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: • Dispose of all trash., • Prepare clean basin or receptacle of germicidal solution each day/evening with clean cloth., • Make sure all linen and trash hampers have appropriate plastic bags attached., • Cleans floor with clean mop head and clean germicidal solution., • Clean all sinks and all faucet outlets with germicidal solution., • Empties trash., • Cleans sinks, toilets and floors with germicidal solution., • Cleans hallway outside of red line area last., • Replenishes bathroom supplies., • Replace light bulbs., • Cleans lobbies, lounges, restrooms, corridors, and stairways., • Sweeps, scrubs, waxes, and polishes floor., • Vacuums and cleans rugs, carpets, and upholstered furniture., • Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills., • Empties wastebaskets., • Performs other duties as assigned by the immediate supervisor or Nurse Administrator to support patient care and operational needs. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: • High school graduate or equivalent., • One year as housekeeper in a hospital setting preferably with operating room experience. LANGUAGE SKILLS: • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write simple correspondence., • Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS: • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's., • Ability to perform these operations using units of American money and weight measurement, volume, and distance. REASONING ABILITY: • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must frequently lift and/or move up to 25 pounds and may occasionally lift or push over 50 pounds. General Housekeeper/Janitor WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals. The employee occasionally works near mechanical moving parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually quiet.

Job DescriptionFraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. About this role: This role acts as the primary advisor for the AMER – East/EMEA sales team, managing all aspects of contract and deal management. Key responsibilities include ensuring timely and accurate Order Forms, maintaining Salesforce data hygiene, obtaining approvals for pricing and payment terms, processing amendments, and supporting the sales team in structuring fully approved deals. The Deal Desk role plays a critical, cross-functional role in optimizing the sales cycle, ensuring compliance, and supporting strategic growth. This position demands a blend of operational efficiency, advisory capabilities, and a commitment to continuous process improvement. Salary: 110K - 135KKey Resposibilities • Order-to-Cash Cycle Management: Thoroughly review, process, and validate all incoming Order Forms, Sales Support requests, and Bookings to ensure accuracy, completeness, and adherence to company policies and pricing structures. This includes verifying customer details, product configurations, contractual terms and any non-standard terms., • Service Level Agreement (SLA) Adherence: Diligently monitor and meet all established process Service Level Agreements (SLAs) for deal review and booking, maintaining a consistent flow in the sales pipeline and ensuring a positive experience for both the sales team and internal stakeholders., • Documentation and Policy Governance: Maintain, coordinate, and actively participate in the drafting and regular updating of our internal Deal Desk guides, policies, and procedural documentation. This documentation must accurately reflect current best practices related to deal processing, booking logic, and internal compliance standards., • System Implementation and Optimization: Actively assist the team with the configuration, testing, and rollout of critical tools, including a CPQ system, ensuring it meets the evolving needs of the sales organization and integrates smoothly with other enterprise systems., • Project Leadership and Analytical Support: Execute and assist on all internal strategic initiatives aimed at improving sales efficiency and financial integrity. Provide essential support on additional projects and conduct detailed analysis as needed to inform decision-making regarding pricing, discounting, and deal structure., • Trusted Deal Advisor: Serve as a primary point of contact and trusted advisor to the Sales, Legal, and Finance teams, offering expert guidance on complex deal-related questions, booking requirements, revenue recognition impacts, and established internal processes. Facilitate communication to expedite deal closure while maintaining compliance., • Sales Training and Enablement: Assist in sales training and enablement sessions focused on quoting procedures, pricing policies, and mandatory process requirements. This ensures the sales organization is proficient in utilizing quoting tools and adhering to our booking policy., • Process Improvement and Collaboration: Proactively collaborate with other internal stakeholders, including Finance, Revenue Operations, and IT, to continuously review and refine existing processes, aiming for maximum efficiency, scalability, and compliance with all internal and external regulations (SOX)., • Ad-Hoc Duties: Perform additional duties, analyses, and administrative tasks as assigned by management to support the broader operational and strategic objectives of the Deal Desk teams.Experience, • A minimum of 3-5 years of experience in Deal Desk or Sales Operations within a SaaS environment, including expertise in contract review, compliance review and/or drafting, and a solid understanding of negotiation strategy., • Demonstrated ability to thrive in a high-velocity, fast-paced professional environment., • Proficiency with CPQ systems and experience with CPQ implementation processes., • Exceptional organizational capabilities and proven effective communication skills, both verbal and written., • Salesforce Systems Administrator experience a plus

Job Description We are a high-end Cosmetic, Prosthodontic and Implant practice, looking for a Dental Front Desk Administrator to join our professional and patient-centered office. This role is vital in ensuring smooth front desk operations and providing excellent patient service from the moment patients enter our office. Responsibilities include greeting and checking in patients, managing appointment scheduling, billing and insurance processing, collections, treatment coordination, and maintaining accurate patient records. This position offers an opportunity for career growth in a collaborative and supportive environment. If you are organized, personable, and have experience in dental office administration, we encourage you to apply. Schedule: Tues, Weds, Fri 9 - 7:30 Thurs 10:30 - 6:30 One Sat/month: 9:00 - 3:30 Compensation: $28 - $40 per hour, commensurate with experience #IND2 Requirements • At least 3 year of experience in a dental front office role., • Experience in a small private practice preferred., • Knowledge of Insurance and billing., • Excellent communication and customer service skills., • Familiarity with Dentrix, at least 1 year., • Ability to multitask and maintain attention to detail in a fast-paced environment. Job Type: Full-time Salary: $28.00 - $40.00 per hour based on experience Benefits offered: 401k Paid holidays, vacation and sick pay

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) txcQ03tcMh

Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY)area and they are in need of aHelp Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Network firewall and switch administration and maintenance., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a MUST!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Harrison, NY

Job DescriptionSr. Help Desk Engineer Mid-Town Manhattan, NY (100% onsite) 3-6 Month contract Job Overview: We are seeking a highly skilled and experienced Sr. Help Desk Engineer (Contractor) to assist with the technology consolidation of multiple entities into a unified environment. This is a hands-on, 100% onsite role in Mid-Town Manhattan, ideal for someone experienced with desktop buildouts, profile migration, endpoint management, and project-based user support. Key Responsibilities: • Build, configure, and deploy Windows desktops and laptops for end users across multiple organizations, • Create and migrate user profiles as part of the entity consolidation project, • Update, test, and troubleshoot desktop software and operating systems, • Ensure smooth onboarding of users and devices using Microsoft Intune and Windows Autopilot, • Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed, • Collaborate with project managers and technical leads to execute migration tasks according to project timelines, • Document processes, configurations, and solutions as needed for project consistency and knowledge sharing, • Support end users in person and respond to service requests efficiently and professionallyRequired Skills & Experience:, • Hands-on experience with Microsoft Intune and Windows Autopilot (required), • Proven ability to build and deploy Windows desktops and manage user profiles, • Strong desktop support skills for both hardware and software in enterprise environments, • Experience with desktop software installations, updates, and troubleshooting, • Experience supporting migrations or consolidations of IT environments is highly desired, • Excellent interpersonal and communication skills, • Proven track record of professionalism and reliability in fast-paced settingsPreferred Qualifications:, • Prior experience in IT consolidation, merger, or acquisition projects, • Familiarity with user data migration tools and scripting a plus (e.g., PowerShell) FfP8kd0pPX

Job Description Join DYOPATH as a Service Desk Level 2 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 2 Analyst who thrives on team spirit, curiosity, and a genuine commitment to exceptional support. Why You'll Love Working Here • Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day)., • Grow & Thrive – Certifications, career development, and professional growth opportunities., • Award-Winning Culture – Known for outstanding service internally and externally., • Fun & Respectful Teamwork – Collaborative, uplifting environment where achievements are celebrated.Benefits, • Medical, Dental & Vision Coverage, • Life Insurance, • 401(k) with company match, • "You Pick a Day" paid holiday, • FSA & HSA options, • Pet Insurance, • …and more!, • Full benefits overview available at dyopath.com/careersRole Overview, • Location: On Site (New York, NY), • Schedule: 1st Shift (9a-6p); Monday through Friday, • Pay Rate: $29Your Mission as a Service Desk Level 2 Analyst, • Serve as the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues., • Tackle mid-level challenges, resolve escalations, and collaborate with IT teams when needed., • Mentor Level 1 analysts through coaching and guidance., • Prioritize user satisfaction with timely issue resolution and follow-up., • Pursue ongoing training, certifications, and continuous learning., • Contribute to special projects supporting service improvement.What You Bring to the TeamEducation & Certifications, • Associate's degree (or higher) in Computer Science or related field preferred., • Professional certifications (or working toward):, • HDI Support Center Analyst (HDISCA), • ITIL Foundation, • Microsoft 365 Certified: Fundamentals, • Microsoft 365 Certified: Endpoint Administrator AssociateExperience & Skills, • 2–4 years in technical support, including at least 1 year as a Service Desk Level 2 Analyst or similar role., • Exceptional customer service and the ability to explain technical solutions clearly., • Strong proficiency in Windows OS, Microsoft Office, and advanced network troubleshooting., • Familiarity with ITIL or similar service frameworks., • Ability to work independently and collaboratively., • Strong analytical and multitasking skills under pressure. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Description JOB SUMMARY: Under the supervision of the Senior System Administrator/IT Support Supervisor, the IT Support Specialist III applies systems analysis techniques and procedures to determine hardware, software, or system functional specifications, and design, document, develop, test, or modify computer systems based on user or business specifications. The IT Support Specialist III also serves as the lead for the setup, configuration and technical support for desktop computers (physical and virtual), applications, and related technology and ensures proper computer operations for the end user. ESSENTIAL FUNCTIONS: • Design, develop, analyze and create the virtual desktop infrastructure, including hardware and software components based on end user specifications., • Apply system analysis techniques and procedures to monitor the performance of the VDI environment, identify potential issues and recommend solutions to resolve them., • Identify, develop and implement policies and procedures to ensure the security and reliability of the VDI environment., • Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs., • Assist with managing onpremise and Azure (Active Directory) accounts and services, • Maintain IT asset management (inclusive of software licensing and certificate management)., • Deep hands on (support, build, life cycle transformation) understanding of Windows client operating systems, • Windows server knowledge (inclusive of DHCP, DNS, GPOs and administrative tasks., • Create and maintain technical documentation, training materials and project plans., • Stay up-to-date with new technologies and advancements in the VDI field., • Provide and lead general desktop support to end users including questions, problem resolution, and service requests related to all supported hardware and software., • Provide and lead first and second line support to the Funds’ users via telephone, email, and in-person., • Determines and issues priority levels for helpdesk queues in IT Helpdesk ticketing system., • Monitors system alert management system and responds to alerts for hardware and software issues., • Provide excellent customer service, answer Help Desk phone in courteous and professional manner., • Understand and evaluate end-users needs, develop creative technical solutions, and know when to escalate a problem., • Document all requests, including the entire problem solving process., • Learn the software and hardware used and supported by the Funds., • Unpack, setup, connect and test new computers, printers and other peripherals in accordance with user specifications., • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in accordance with user specifications., • Disconnect, move, reconnect and test workstations and printers for move and change requests., • Maintain and manage computer asset inventory, ensuring that all equipment is set up and maintained within required specifications and Funds standards., • Troubleshoot LAN/WAN basic networking issues., • Troubleshoot printers, scanners, and other peripherals issues., • Responsible for setting up audio/visual equipment for presentations in accordance with user specifications., • Respect, collaborate and work alongside other IT staff members, including upper management, • Facilitate repairs with vendors., • Perform routine maintenance as needed., • Perform other related duties as assigned., • Provide support after hours, on weekends and through on-call rotation. QUALIFICATIONS: • A+ Certification required, Network+, ITIL Certification and Microsoft Professional Certification are pluses., • 5-7 years of experience in VDI, IT Support Level 2 or above technical support, and systems analysis., • Solid background in personal computer hardware repair and/or troubleshooting., • Knowledgeable in computer hardware, operating systems, applications, and networks., • Advanced experience with Group Policy Management, MDM, Windows, Windows Server, and Exchange., • Familiar with MS Office, Teams, One Drive, SharePoint Online, and MS Azure., • Familiar with programming languages and/or PowerShell are pluses., • Prior experience of software deployment, management processes, and/or vendor management are pluses., • Experience with Active Directory configuration, printer server, LAN and WAN networks., • Knowledge of diagnostic utilities and other research tools for troubleshooting and issue resolution., • Offer exceptional customer service to end users by being highly communicative and responsive., • Must be able to multitask., • Ability to work independently and also as a team member with the IT staff., • Excellent organizational and time management skills., • Flexibility and willingness to adapt to change., • Strong analytical skills to resolve problems, identify and document solutions., • Strong interpersonal communication and relationship-building skills. Education and or Experience: Associates, Bachelors degree in Computer Science or a related discipline. Minimum 5 years of experience in VDI, IT Support Level 2 or above technical/systems support Language Skills: Speak, Read, Write and Understand English. Mathematical Skills: Good Reasoning Ability: High Certificates Licenses, Registrations: None Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environments The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionLocation: Brooklyn, NY Salary: $68K-$80KReports to: Administrator A home care agency is seeking a Coordination Supervisor to lead and manage the Coordination Department. This role ensures the effective scheduling and coordination of home care services, oversees a team of 3 coordinators, and collaborates with clinical and administrative departments to maintain compliance, improve client satisfaction, and support agency growth. Responsibilities for the Coordination Supervisor: * Lead and manage the coordination team, including training, supervising, and evaluating service coordinators. * Develop and enforce departmental policies, procedures, and workflows to ensure consistent quality and efficiency. * Provide ongoing support and mentorship to team members to promote a productive and motivated work environment. • Ensure all client cases are staffed promptly and appropriately based on client needs, caregiver qualifications, and agency standards., • Monitor daily schedules, service hours, and attendance to ensure continuity of care.Qualifications for Director of Coordination:, • Minimum 3–5 years of experience in home care coordination, with at least 2 years in a supervisory or management role., • Strong knowledge of home care programs such as PCA and LHCSA., • Exceptional organizational, communication, and leadership skills.

Job Description Job Description: Front Desk Clerk The Westbourne POSITION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Under the supervision of the administrator, the front desk staff is responsible for providing a range of services and supervision to the residents of The Westbourne with the goal of enabling residents to live as safely and independently as possible. Additionally, the front desk staff will work to maintain an environment of respect and compassion, which enhances the dignity of the residents, staff, and visitors. Specific duties include, but are not be limited to, the following: RESIDENT SUPERVISION: • Monitor the well-being of residents, including:, • Monitor residents entering and leaving the building, responding to behaviors which might be dangerous to self or others (for example: if a resident is leaving the building, but appears disoriented and confused, response might include talking with the resident and encouraging him/her to stay in the lobby, notifying social service staff, or even calling 911 depending on the circumstances)., • Respond to emergency calls from resident rooms, relay requests to appropriate staff and/or implement emergency procedures as needed., • Monitor use of the recreation area., • Assist residents in obtaining needed services, including requests for building management and/or social services., • Record and refer all requests for building repairs or services to appropriate staff., • Monitor all persons entering or leaving the building, including sign-in/out log for guests, vendors, and aides., • Exercise authority to refuse entry to building based on building guidelines and/or instructions from tenants and/or management and/or social service staff., • Monitor alarms and investigate disturbances., • Notify super and/or manager of emergency situations according to building protocol., • Communicate emergency information clearly to authorities, tenants, and other staff. Call 911 as needed., • Perform building safety rounds as directed. ADMINISTRATIVE • Answer the facility telephone in courteous and professional manner, announcing calls to employees, referring calls to voice mail, taking messages as appropriate., • Maintain daily log of activities, occurrences, and observations., • Write clear and accurate reports of incidents and actions taken., • Assure, either through referral to appropriate on-duty staff, or by actually performing necessary work, that the front sidewalk is free of ice, snow, and/or dangerous obstructions and garbage. OTHER • Work as a member of a team to establish and maintain high level of care and respect for residents., • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills., • Implement emergency procedures, as necessary., • Submit all required reports in a complete and timely manner., • Work cooperatively and collegially with other staff members., • Assist with other duties, as directed. QUALIFICATIONS EXPECTED • At least 21 years of age., • High School Diploma, or equivalent, required. Higher education preferred., • Able to work in a multicultural and diverse environment., • Able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13)., • Experience working with dependent persons. Powered by JazzHR 8bHvJ4YSWT

Job DescriptionSummaryOur client is a leading IT Solutions Company located in the Yonkers, NY (Manhattan, NY area) and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Having worked in an MSP environment is a MUST., • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Yonkers, NY

Job Description Apply Here: Pay: $110,000.00 - $120,000.00 per year Job description: Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers. Skills required: • Strong computer server maintenance experience, • The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification., • Expert knowledge of IT best practices, policies, and regulations, • Willing to train staff, • In-depth understanding of programming, computer science and digital security, • A clear understanding of client/server technology and network architecture, • Good communication, including writing, speaking and active listening, • Strong problem-solving, critical thinking and decision-making skills, • Customer service and interpersonal skills, • Excellent attention to detail, • Great project management skills, including organization, planning, time management and prioritization. The IT Technician is responsible for several different tasks related to overseeing a company’s computer networks and improving the company’s network systems. Some of their daily responsibilities include: • Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs., • Creating rational strategies for upgrading the company’s network software whenever a new update is available, • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem, • Staying up to date with new network technology and reporting this information to the executive team each quarter, • Working closely with other department Managers to assess the growth needs and maintenance of the company’s network, • Run cables as needed, • Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages, • Create all employee network log ins and door access, • Monitor employee internet usage, • Assist the compliance officer to ensure SRA are performed yearly, • In charge of purchasing and installing all equipment and computer set-ups for employees and physicians, • Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts, • Equipment inventory management, • Assist in Price shopping for new equipment, • Equipment problem trouble shooting, • Equipment installation Pay: $110,000.00 - $120,000.00 per year Benefits: • 401(k), • Health insurance, • Dental insurance, • Vision coverage, • Driver's License (Required) Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Education: • Bachelor's License/Certification: • Driver's License (Required), • VMware Certification (Required), • Microsoft Certified: Azure Data Engineer Associate (Required), • Microsoft Office Specialist (Required) Ability to Relocate:

Job Description Job Title: Client Services Lead Front Office / Office Services Administrator/ Mailroom & Receptionist Position Summary The Front Office / Office Services Administrator & Receptionist serves as the primary face of the office, delivering high-touch, professional experience for clients, visitors, and employees. This role balances front-of-house hospitality with administrative, office services, and mailroom support, ensuring seamless daily operations and consistently elevated client experience. Key Responsibilities Front Office & Client Experience • Serve as the first point of contact for clients, visitors, executives, and vendors, • Provide a warm, polished, and professional welcome experience aligned with corporate standards, • Manage visitor registration, guest badges, and access protocols with discretion, • Answer, screen, and route incoming calls and inquiries professionally, • Anticipate client and executive needs and respond with urgency and professionalism, • Support executives and client-facing teams with scheduling and coordination, • Assist with client meetings, including room setup, technology readiness, and hospitality services, • Coordinate catering, refreshments, and special requests for meetings and events, • Serve as a point of contact for client inquiries related to office operations Mailroom & Shipping Operations • Receive, sort, log, and distribute incoming mail and packages promptly, • Process outgoing mail, overnight shipments, and courier requests with attention to deadlines, • Track and reconcile shipments using internal systems and carrier platforms, • Coordinate courier pickups and deliveries (FedEx, UPS, USPS, local couriers), • Maintain mailroom logs, delivery confirmations, and service metrics, • Escalate shipment issues or time-sensitive deliveries to management Office Services & Operations • Support daily office operations and front-of-house service standards, • Submit and track service requests for facilities, IT, and building management, • Monitor office supply inventory and ensure front-office areas are well stocked, • Represent the organization with professionalism, discretion, and confidence, • Communicate clearly with internal teams, clients, vendors, and building partners, • Maintain confidentiality when handling sensitive client or business information, • Escalate operational concerns proactively to ensure service continuity Qualifications & Skills • 2+ years of experience in front-desk, client-facing, office services, or hospitality role, • Exceptional customer service and interpersonal skills, • Strong verbal and written communication skills, • Professional presence, demeanor, and appearance, • Ability to multitask and remain composed in a high-visibility environment, • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams), • Ability to lift and carry packages (typically up to 30 lbs.) Preferred Experience • Experience in executive reception, corporate hospitality, or professional services environments, • Mailroom or shipping/receiving experience in a corporate setting, • Familiarity with visitor management systems and shipping platforms Work Environment • Onsite, high-visibility front-office environment, • Combination of client-facing reception and operational support, • Standing, walking, and light lifting required Key Competencies • Hospitality-driven mindset, • Client-first approach, • Professional judgment and discretion, • Attention to detail and reliability, • Calm, confident presence under pressure Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$18.50—$20 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We are currently seeking a First Party Physical Damage Cargo Claims Examiner to join our growing team. Identify additional resources required to inv

Job DescriptionDescription: Job Responsibilities: Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. -Extensive phone experience and computer literate. Additional Notes: Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer service (over the phone) capacity and have been a payroll clerk, coordinator, administrator, specialist, timekeeper or manager etc., in the last few years. They must be skilled in de-escalation, documentation, research, be organized and demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence). Requirements: Skills: Required Skills & Experience: Two (2) years of experience and Bilingual (facility specific). Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. Active listening providing full attention to callers to understand their concerns and needs. Effective problem-solving to analyze a situation, identify core issue and find effective solution. Additional Skills and Experience: Required • ANSWER PHONES, SCHEDULE APPOINTMENTS, BI-LINGUAL, CUSTOMER INQUIRIES, CALL CENTER REPRESENTATIVE Education: Required Education: -High School Diploma or general education degree (GED).

Job Description Lead ServiceNow Developer CMBD IRC GRC ITSM My name is Bill Stevens, and I have a new full time Lead ServiceNow Developer opportunity available for a major firm located in Troy Hills, New Jersey and Stamford, Connecticut that could be of interest to you, please review my specification below. The work schedule will be hybrid, three to four days a week onsite in the firms’ offices that is closest to the candidate's residence and either one to two days remote based on a five-day work week. This is NOT a remote role. The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements and no H1-B holding company submittals. The firm is seeking a highly experienced Lead ServiceNow Developer to step into a critical role during a period of team transition. You will serve as the primary technical lead for our ServiceNow environment, taking ownership of a mature instance previously managed by a multi-person team. You will be responsible for stabilizing the platform, reverse-engineering existing logic without immediate access to historical knowledge holders and driving forward-looking development. Responsibilities: Full Stack Ownership: You will work closely with the platform owner and lead administrator to manage the application in its entirety, spanning maintenance, troubleshooting, and new feature development. Diverse Footprint: Our instance is not limited to IT; it includes robust deployments of IRM (GRC) and HRSD, alongside standard ITSM and CMDB structures. Core Responsibilities: Environment Stabilization & Discovery Conduct a rapid assessment of the current state of the instance to understand existing customizations, business rules, and workflows. As needed, be capable of reverse-engineering undocumented configurations and establish a baseline of technical documentation for the new team. As needed, troubleshoot legacy issues and stabilize performance following the team transition. Development & Engineering: Design and develop solutions across the platform, utilizing Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs. Manage and maintain complex API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools. Oversee the health and data integrity of the CMDB. Module Management (ITSM, IRM, HRSD): Maintain and enhance the ITSM suite (Incident, Problem, Change, Request). Provide specialized support for Integrated Risk Management (IRM/GRC) and Human Resources Service Delivery (HRSD) modules. As needed, configure Service Portal widgets and pages to ensure a seamless user experience. Leadership & Mentorship: Act as the Subject Matter Expert (SME) while the organization forms a permanent support structure. Guide and mentor junior developers or administrators joining the newly formed team. Qualifications: Required Technical Skills: 5+ years of hands-on ServiceNow development and administration experience. Proven track record of working independently in complex environments without heavy supervision. Deep expertise in JavaScript, Glide API, HTML, CSS, and Angular/Service Portal. Strong experience with Integration Hub, REST/SOAP APIs, and ETL processes. Demonstrated ability to troubleshoot complex workflows and identify root causes in heavily customized instances. Module Experience: Expert-level knowledge of ITSM and CMDB. High Priority: Functional and technical experience with IRM (Governance, Risk, and Compliance). High Priority: Functional and technical experience with HRSD (HR Service Delivery). Soft Skills: Forensic Mindset: The ability to look at existing code and understand why it was written that way without being able to ask the original author. Resilience: Comfortable working in a fluid environment where processes are being rebuilt. Communication: Ability to translate complex technical findings to non-technical leadership. Preferred Certifications: ServiceNow Certified Application Developer (CAD) Certified Implementation Specialist (CIS) – IRM or HRSD ITIL V3/V4 Foundation The interview process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job Description Lead ServiceNow Administrator My name is Bill Stevens, and I have a new full time Lead ServiceNow Administrator opportunity available for a major firm located in Troy Hills, New Jersey that could be of interest to you, please review my specification below and I am available at any time to speak with you so please feel free to call me. The work schedule will be onsite five days a week. This is NOT a remote role. The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements and no H1-B holding company submittals. The firm is seeking a highly experienced Lead ServiceNow Administrator to step into a critical, high-impact role. You will take immediate ownership of a mature ServiceNow environment following the departure of the previous administration team. We need a seasoned expert capable of performing a technical audit of the current state, stabilizing the environment, and serving as the primary technical lead while we assemble a new support structure. You will be responsible for maintaining the platform's health, managing upgrades, and executing strategic decommission plans as we transition processes to a new instance. Near Zero-Handover Entry: You will be stepping into an environment where the previous four managing resources are no longer present. Although documentation exists, you must be comfortable with "reverse engineering " existing logic and working without direct knowledge transfer. Transition & Decommission: A significant portion of this contract involves managing the lifecycle of the current instance, including preparing for and executing the decommissioning of specific processes as they migrate to a global instance. Responsibilities Platform Stability & Administration: Work closely with the platform owner and lead developer as the new team is formed. Perform a comprehensive health check and discovery of the existing environment to understand custom configurations left by the previous team. Manage day-to-day administration, including user management, group management, and security ACLs. Troubleshoot and resolve complex incidents related to core platform functionality and integrations. Modules & Capabilities Management: Support and maintain the current deployment, specifically focused on ITSM, CMDB, IRM (GRC), and HRSD. Diagnose issues within the CMDB to ensure data integrity and reconciliation rules are functioning correctly. Manage existing API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools, ensuring connectivity and data flow remain uninterrupted. Upgrades & Migration: Plan, test, and execute ServiceNow version upgrades and patches, ensuring minimal downtime and resolving skipped record conflicts. Design and execute decommissioning plans: Identify data to be archived, disable workflows for retired processes, and ensure a clean transition of capabilities to the new target instance. collaborate with architects to ensure data schemas are understood before migration. Leadership & Documentation: Create essential technical documentation (architecture diagrams, process flows) where it currently does not exist. Mentor and guide new team members as they are onboarded, establishing best practices for the new team. Required Qualifications: More than five years of hands-on ServiceNow Administration and Development experience. ServiceNow Certified System Administrator (CSA) is mandatory; CAD or CIS certifications are preferred. Independence: Proven ability to work autonomously with minimal supervision. You must be comfortable navigating a complex environment without a safety net. Forensic Troubleshooting: Ability to read existing code (JavaScript, GlideRecord) and Business Rules to understand "how things work " without having the original developer present. Module Experience: Strong proficiency in ITSM and CMDB. Integration Skills: Experience troubleshooting and managing Integration Hub, REST APIs, and Mid Servers. Highly Desirable (Preferred) Qualifications: IRM/GRC Experience: Hands-on experience managing Policy, Compliance, or Risk Management modules. HRSD Experience: Familiarity with HR Case Management, Employee Service Center, and HR criteria. Migration Experience: Previous experience assisting with instance migrations, data archival, or system sunsetting/decommissioning. Soft Skills: Resilience: Ability to remain calm and structured in a high-pressure, transitional environment. Communication: Ability to explain technical risks and status to non-technical leadership. Proactivity: The ability to identify risks (e.g., a failing integration) before they become critical outages. The interview process will include an initial phone or virtual interview screening. Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.

Job Description I have a full time opportunity for one of our largest marketing and media companies located in Jersey City, NJ. This is a senior role working with the ServiceNow Platform Leader. No sponsorship provided/local candidates only 3 days onsite, 2 remote * This role does come with a very generous salary and employee benefits package * Please feel free to call me to discuss Responsibilities • Work closely with the platform owner and lead developer as the new team is formed., • Perform a comprehensive health check and discovery of the existing environment to understand custom configurations left by the previous team., • Manage day-to-day administration, including user management, group management, and security ACLs., • Troubleshoot and resolve complex incidents related to core platform functionality and integrations., • Support and maintain the current deployment, specifically focused on ITSM, CMDB, IRM (GRC), and HRSD., • Diagnose issues within the CMDB to ensure data integrity and reconciliation rules are functioning correctly., • Manage existing API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools, ensuring connectivity and data flow remain uninterrupted. Qualifications • Solid experience with Service Now and also an understanding IT Service Management processes: Incident, Change, Knowledge, Problem, Request, Service Catalog, CMDB, Discovery Demand, Resource and Project/Portfolio Management, • Strong interpersonal skills, communication (oral and written) skills, and the ability to work effectively individually and in teams with a diverse user base having varied levels of technical proficiencies, • Strong analytical skills for problem solving, • Experience developing custom applications within the ServiceNow platform from the ground up, • Experience administering a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions, • Experience with creating ServiceNow workflows, creating ServiceNow update sets and testing/implementing those update sets into production, • Ability to document processes/procedures and changes performed in the system, • Ability to understand business needs for effective solution development, understand requirements and turn requirements into usable products, • Must be able to multi-task between and among projects, • Understanding of ITIL/ITSM processes preferred, • ServiceNow System Administrator Certification preferred, • Experience with various technical components: implementing, configuring and customizing Web Technologies (XML, HTML, AJAX, CSS, HTTP, etc.),web applications, networks, protocols and email (SMTP, POP3), LDAP, VPN, SSL and other related technologies preferred Lori Sklarski Senior Technical Recruiter, PRI Technology Direct:(973)-354-2797 Office: 973.732.5454 x27 Cell: 973.432.9968 Company DescriptionLarge digital design firmLarge digital design firm

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN, 2 DAYS REMOTE NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary Small, fast-paced financial services firms is seeking a Senior IT Support Engineer. This is a customer oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Le arn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description We are currently hiring a Director of Education Program Services for our William O'Connor- Bay Ridge Preschool. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. SUMMARY Is responsible for assisting the Director in directing, coordinating, developing and supervising all program components within a service to ensure the most effective and productive utilization of these areas for children served. This includes the direct supervision of all direct care and clinical staff, compliance with all applicable regulations, department development and expanding and attending to all children needs. Has the authority to exercise independent judgment within the framework of established policies and procedures that influence operations. Serves as liaison with all other programs of the Agency and with other agencies and the community particularly with regard to activities/service. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Assistant Director, Program Services will include, but are not limited to the following: • Recruits, interviews, hires, orients, trains, appraises, supervises, disciplines and when necessary, terminates subordinate staff., • Assists with overseeing and directs daily operation of total program including education, clinical, medical, clerical and maintenance., • Prepares various agency required program reports., • Assists with monitoring program budget., • Recommends classroom placements and curriculum design., • Serves as liaison between parents and school districts., • Suggests, develops, coordinates and implements program goals., • Assist with development, implementation and updating program policies and procedures., • Handles communication with community organizations and school districts as directed., • Facilitates transition of children to next appropriate education placement., • Assists with formulating and recommending long range plans for services and programs to be offered and implements as authorized., • Prepares departmental projections and other relevant statistics as recommended. Assists with student placement decisions in other facilities., • Ensures that staff receive all required in-service training. Develops and implements in-service training related to children’s needs., • Takes appropriate measures including periodic area assessments and observations of practices, materials, equipment and environment and provides staff and children with safety training in order to ensure that employees and children are provided with safest and healthiest workplace possible., • Assists with public relations and community education for program., • Completes special projects as requested., • Help plans for department development and expansion., • Assist with developing and implementation Quality Assurance plan for department., • Serves as a standing member of Agency-wide committees., • Keeps abreast of changes in field., • Ability to read, write, speak and understand English, • Excellent oral and written communication skills, • Excellent organizational skills, • Interpersonal skills necessary to interact effectively with coworkers, employees, consumers, families and outside contacts, • Must be able to maintain the strictest confidentiality, • Proficiency in the use of a personal computer and appropriate software and E-Mail system, • Master’s Degree in Special Education, • At least five years of experience as a Special Education Teacher and four years of experience as a School Administrator., • New York State Permanent Certification as a Special Education Teacher, • New York State Permanent Certification as a School Administrator and Supervisor At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal-opportunity employer committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and statuses are encouraged to apply for vacant positions at all levels. Company DescriptionADAPT Community Network is the leading human service not-for-profit and a pioneer in providing cutting edge programs and services for people with disabilities. Every day, we build a more inclusive world for thousands of New Yorkers through education, technology, health, residential and recreational programs in all five boroughs.ADAPT Community Network is the leading human service not-for-profit and a pioneer in providing cutting edge programs and services for people with disabilities. Every day, we build a more inclusive world for thousands of New Yorkers through education, technology, health, residential and recreational programs in all five boroughs.

Job Description Job Title: Talent Recruiter Location: This role operates on a hybrid schedule, primarily based in New York City. The position will require weekly travel to schools in Brooklyn and Staten Island ~ 2 days per week. Start Date: Spring 2026 Compensation: $75,000 - $90,000 Network Website: Contact: ABOUT THE ORGANIZATION: Hebrew Public Charter Schools for Global Citizens Our mission is to lead a national movement of public charter schools that teach Modern Hebrew to children of all backgrounds and prepare them to be successful global citizens. Our schools are models of racial and economic integration, academic excellence, and world language learning. Hebrew Public manages schools in New York City and Philadelphia, and also supports an affiliate network of schools in California, Washington DC, New Jersey, and Minnesota. Our schools help students grow to become empathetic, ethical, intellectually curious young adults committed to solving the world's problems. About The Position: We are seeking an entrepreneurial and mission-driven Talent Recruiter that operates with a high sense of urgency and possesses a strong work ethic. Candidates for this position do NOT need to speak Hebrew. The school is eager to consider applications from traditionally underrepresented groups. Join an exciting community of educators and social change-makers who are passionate about global education and are committed to improved student learning and outcomes. We select individuals who share our vision and are willing to put in the hard work to achieve it. Job Responsibilities: Recruitment Strategy & Candidate Cultivation • Execute comprehensive recruitment strategies to attract a high-quality and diverse candidate pool across varying school based and network level roles., • Oversee and utilize recruitment platforms to attract candidates including but not limited to LinkedIn, Indeed, TFA Connect, and Handshake., • Plan and facilitate targeted cultivation initiatives (e.g., coffee chats, info sessions, school tours, etc.), and coordinate in-person and virtual events to build strong prospect pools., • Attend and organize all materials for job fairs, external events and conferences., • Build and maintain high quality talent pipelines and prospect pools through proactive outreach and partnerships with universities and mission-aligned organizations., • Support with the design and dissemination of branded marketing content for social media and events, sponsored ad campaigns, and monthly newsletters to enhance employer branding and increase application volume. Candidate Experience & Hiring Process Execution • Ensure clear and professional candidate communications and maintain a strong candidate experience from outreach through onboarding., • Complete salary calculations, draft and deliver timely offer calls and letters, and provide negotiation support, including mid-year shifts., • Maintain clear trackers for candidate progress, offer status, and onboarding., • Regular monitoring of all pipelines & prescreen docs to ensure candidates are progressed in a timely manner and receiving communication regarding status., • Conduct initial candidate screenings and make recommendations for next steps., • Organize in person candidate interview days by liaising between candidates and school leaders, scheduling and participating in interviews, preparing materials and working with leaders to make hiring decisions., • Support hiring manager workload by managing interview logistics, candidate communications, and process documentation. Talent Systems, Operations & Compliance • Serve as the Greenhouse site administrator: maintain user permissions, oversee manage hiring cycles in Greenhouse ATS, including posting jobs, scheduling interviews, updating scorecards and performance tasks, updating candidate communications & email templates, updating sources & rejection reasons, launching references, and generating offer letters; conduct system audits to ensure data accuracy., • Contribute to the improvement of systems for hiring, clearances, screener assignments, vacancy tracking, and new hire tracking., • Draft hiring plans and ensure hiring plans are vetted by all stakeholders (network staff, HOS, HMs) and ensure it aligns with what is in Greenhouse., • Partner with HR to ensure smooth pass-off of new hires for onboarding, including clearance tracking and documentation management. Develop and implement equitable hiring practices and aligned tools to increase the quality and diversity of candidate pools., • Support reference collection and background check coordination maintain organized systems for receipts and reporting., • Provide training and support to hiring managers on recruitment systems, interview best practices, and candidate evaluation., • Coordinate with screeners to ensure consistent candidate evaluation and timely completion of screening processes. Partnerships & External Relations • Support recruitment partnership strategy including TFA, CUNY internships, local universities, and national education organizations; coordinate job fairs, events, and exploration calls. (I.E., • Supervise intern program management including onboarding, clearances, supervisor coordination, and payroll., • Oversee & coordinate student teaching placements Strategic Initiatives & Special Projects • Support with the execution of executive-level hiring processes (e.g., HOS searches), including coordinating comprehensive interview days and materials., • Coordinate execution of new hire cultivation plans to ensure engagement and successful onboarding, • Engage in market research and professional development to drive continuous improvement and innovation in recruitment strategy., • Collaborate with school leaders and talent leadership to assess annual talent needs, adjust hiring plans, and forecast recruitment priorities., • Bachelor's degree from an accredited institution required., • 1-2 years of recruitment or talent acquisition experience, preferably in education, nonprofit, or mission-driven organizations required., • K-12 teaching or school-based experience required., • Experience with Greenhouse applicant tracking systems (ATS) preferred., • Strong organizational and project management skills with ability to manage multiple priorities simultaneously., • Excellent written and verbal communication skills with a customer service orientation., • Proficiency in Google Suite/Microsoft Office, with strong spreadsheet and database management skills., • Ability to travel regularly within New York City and surrounding states for school visits and recruitment events., • Demonstrated commitment to diversity, equity, and inclusion in hiring practices., • Strong interpersonal skills and ability to build relationships with candidates, hiring managers, and external partners., • Detail-oriented with strong follow-through and ability to work independently. We offer a highly competitive compensation package designed to attract and retain top talent. Starting base salary begins at $75,000, with the opportunity for higher earnings based on experience and qualifications. Potential benefits* include: • Medical, • Dental, • Employer-Paid Vision, • Prescription Drug Coverage, • Paid Holidays, • Retirement Savings and Employer Matching Programs, • Paid Parental Leave, • Short-Term and Long-Term Disability Coverage, • Employee Assistance and Wellness Programs, • Health Care and Dependent Care Flexible Spending Accounts, • Employer-Paid and Voluntary Life Insurance Hebrew Public is committed to building a team that reflects the communities we serve. Candidates of color and those from backgrounds that are underrepresented in school leadership roles are particularly encouraged to apply.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary Responsibilities: We are looking for an energetic, organized, motivated, and creative person to assist in the day-to-day operations of the best STEM activities provider on Long Island! The ideal candidate takes enthusiastic ownership of wearing multiple hats including office administrator, brand ambassador, event planner, and teaching. This position also plays a key role in the interview and hiring process, orientation training for new employees, and brand marketing strategies. Must Be: • Friendly, assertive and able to work independently., • Self-motivated with exceptional time management skills., • Extremely organized, detailed oriented, and able to focus during hectic and busy times of year., • Able to manage multiple projects simultaneously and switch from one task to another with ease, due to the diversified nature of the position., • Able to work well under pressure with attention to detail., • Excellent phone voice and customer service ability as the front line for all interactions between potential and current clients and the company., • Strong interpersonal skills with the ability to effectively communicate both verbally and in writing., • Skilled with computers, good Microsoft Office skills including Word and Excel. Knowledge & experience with a CRM a plus., • Strong organizational skills, ability to handle multiple tasks and ability to use good judgment in performing conflicting demands and managing priorities., • Ability to uphold a professional and comfortable atmosphere throughout the office and in all aspects of their role., • Answer and direct phone calls, respond to inquiries by text or email., • While answering the telephone, emails and other inquiries during the day it is also their responsibility to maintain the Customer Relationship Manager (CRM) program and all filing systems (physical and digital) within the office., • From time to time, candidate may be given the responsibility for the management and/or supervision of one or more of these areas of business: After School Programs, Summer Camps, Workshops and other special programs., • Maintain collaborative relationships with the schools administration, PTAs/PTOs, Public Libraries, Rec. Centers and other agencies as appropriate. Handle relationships with parents as necessary through regular communication., • Maintain flow of paperwork throughout the office., • Confirm new jobs that are starting for the following week., • Maintain reports provide management with alerts when registration attendance is low., • Assure the quality of programming through job orientation, regular staff supervision, program evaluation, staff training, etc., • Sales Support - answer questions regarding current customer accounts; follow up with sales regarding needed information to ensure contracts are set up accurately and in compliance., • Marketing Support - Develop and maintain social media groups (i.e., Facebook, Instagram); post and maintain content; utilize Constant Contact for all workshop marketing efforts both for e-blasts and registration; create email campaigns., • Coordination Help organize critical school events, parent coordination, and special projects, • College degree preferred, • 2-3 yrs prior admin or customer service experience, • $47,000 to $52,000 salary.

Job Description You’re invited to join our team of enthusiastic young professionals who are working together to create innovative technology solutions for our clients. Winning Strategies ITS () in Newark, NJ is a fast-growing, full-service company providing technology expertise to a wide range of clients. Our services include managed services, Internet hosting, application hosting, website development and desktop support, among others. We manage more than 1000 desktops for small- to medium-size businesses. Our office is located within walking distance from Newark Penn Station, Newark Broad Street Station, Washington Street Light Rail, and NJ transit bus stops. We also cover 50 percent of parking costs at a nearby parking garage. Many lunch options are within walking distance. The office is also near the NJ Performing Arts Center and the Prudential Center. We are looking to immediately hire a Technical Support Level 1. The team provides network and workstation support in a managed services environment for multiple clients domestically and in Europe, Asia and Latin America. Responsibilities: • Installing and configuring computer hardware, software, printers and scanners, • Onboarding and Offboarding Client End-Users, • Imaging of Desktops & Laptops, • Monitoring and maintaining computer systems, • Support Systems Administrator with any projects., • Efficiently work tickets via email and phone calls., • Provide basic level desktop/server support., • Setting up email accounts on Outlook., • Basic printer/scanner setup and troubleshooting, • Malware and virus remediation, • Ensure proper recording, documentation and closure, • Troubleshoot basic laptop hardware issues, • Acts as support for all computer related problems and escalates as necessary. Issues may range from basic application support (Windows, Office, Adobe) to specific application support., • Solving basic networking issues (inability to access network shares, unable to connect to internet)., • Updating hardware inventory information through provided asset management software, • Deploying and maintaining software installations, • Experience with Office 365 and Google G Suite, • Experience with Active Directory & Azure Active Directory, • Experience with Windows 10 Domain Based Environments, • Experience with Troubleshooting VPN Client Connectivity, • Ability to communicate technical information, both verbal and written, to a wide range of end-users, • Strong troubleshooting and critical thinking skills, • Ability to manage multiple support tickets and work independently, • Positive and professional demeanor, • Associates in Information Technology (or related), • A+ and Net+ a plus, • Microsoft Certified Systems Engineer (MCSE) or MCITP a plus

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location Address: Department: Work Schedule: Weekday – Weekday (H:MMam – H:MMpm) What We Offer Our Team Members: • Generous Paid time-off (PTO) and paid holidays, • Medical, Dental, and Vision Insurance, • Health benefits eligible the first day of the month following your start date., • 401(k) Plan with Company Match (first of the month following 2 months of service), • Basic & Supplement Life Insurance, • Employee Assistance Program (EAP), • Short-Term Disability, • Flexible spending including Dependent Care and Commuter benefits., • Health Savings Account, • CCRM Paid Family Medical Leave (eligible after 1 year), • Supplemental Options (Critical Illness, Hospital Indemnity, Accident), • Professional Development, Job Training, and Cross Training Opportunities, • Bonus Potential, • Potential for Over-time Pay (Time and a half), • Holiday Differential Pay (Time and a half) What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator. • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere., • Scan insurance cards, picture identification, and prior medical records., • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered., • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes., • Monitor the correspondence dashboard in Athena (Return mail)., • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status., • Protect confidential information and patient medical records., • Answer phone calls, take messages, and forward based on urgency., • Contact patients missing “New Patient” paperwork, two days prior to their appointment., • Mail patient information and education materials., • Monitor faxes and distribute to appropriate staff/departments., • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening., • Ensure the building is locked and secured at close of business., • High School Diploma or GED required., • 1+ year administrative experience required., • Previous experience in reproductive medicine or Women’s health is preferred., • Prior experience with Athena preferred. CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionAs an Accounting Services Supervisor you will lead a team of accounting operation specialists. Additionally, you will assist senior leadership in enhancing our processes and procedures which allow us to provide our clients with best-in-class accounting and fiduciary services. This position is responsible for the coordination and accuracy of client deliverables. This position is located at our home office in Rutherford, New Jersey. Responsibilities: Direct team of accounting operations specialists responsible for day-to-day management of client escrow accounts, to include: • Monitoring daily funding levels to ensure sufficient capacity to issue pending/upcoming payments; interact with clients to arrange additional funding when necessary., • Issuing checks and other payments (wire transfers, ACH)., • Providing detailed client reporting (monthly and ad-hoc)., • Reconciling bank accounts to internal systems., • Ensuring data integrity related to financial records in core systems., • Responding to client and internal inquiries promptly, professionally, and efficiently., • Develop client relationships, plan and supervise expectations and deliverables, and be a key client contact., • Assist clients in accounting and financial reporting needs, including ensuring appropriate resources are being allocated., • Assist in evaluating and establishing financial reporting internal controls., • Provide client management with value added financial analysis and ongoing process feedback., • Assist in the development of enhanced department best practices, processes, tools, and systems to enhance best-in-class approach. Key requirements:, • Bachelor's degree in Accounting, Finance, Business Administration., • Experience in the insurance or broader banking/financial services industry strongly desired, particularly in a similar accounting/operations/back-office role, • Supervisory/Management experience required., • Strong operational skills/process driven mentality., • Highly organized with an eye for detail., • Excellent client service skills., • Ability to multi-task and prioritize with minimal oversight. Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry! As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals. Benefits and Perks We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company. Powered by JazzHR 0LoHO3iM8v

Job DescriptionJob Title: Payroll Applications Manager (senior level)Location: Remote post COVID NJ (Elmwood Park, NJ)Duration: 6+ months, before it potentially becomes Perm based on individual’s performance and business needs DESCRIPTION: Provide ongoing support of Payroll and Time and Attendance system. The position requires working with various stakeholders, including HR, finance, third party vendors and cross-functional internal teams to understand business requirements and translate into technical specification for actionable solutions. Assist in developing enhanced business processes around time tracking and reporting. Provide ongoing business support for payroll and time tracking process and drive ongoing development and enhancements to Company Wide payroll processes.RESPONSIBILITIES: • Act as a technical expert and administrator of Payroll and Time & Attendance systems including maintenance of system users, maintenance of documentation such as job aids, training manuals, configuration and other support-related documents., • Responsible for day-to-day system support, including interfaces to external vendors, developing and overseeing automated and review controls, and driving compliance with new business processes in the field. Work with the HRIS team on data integrations., • Support on-going projects in conjunction with HRIS team such as implementations, upgrades, system testing and business process enhancements. Identify opportunities for improvement in Payroll areas and propose alternative solutions where applicable., • Work with Payroll-HR Compliance and support internal and external audits related to Payroll system, user compliance and data access., • Support Payroll end users and data management with reports and tools as appropriate., • Strong understanding of Payroll-HR processes and data to ensure correct and efficient integration of Payroll-HR systems., • Review software version update release notes and determine impact to current configurations., • Test new configuration changes, • Keep current on Payroll-HR system trends with a working knowledge of Payroll-HR Systems and process best practices., • Create ad-hoc reports and customize out-of-box reports to tailor departmental needs. REQUIREMENTS:, • Bachelor’s degree, • 2+ years of hands-on Payroll-HRIS systems experience related to Payroll, Core HR, Time Management, Employee and Manager Self Service and integrations with other Payroll-HR systems., • Experience working with Workday, ADP, Ceridian or other cloud-based providers and related reporting., • Strong XML skills. SQL experience a plus., • Experience documenting business requirements and processes., • Strong analytical skills and ability to leverage data to make recommendations and decisions., • Demonstrated ability to problem solve, work independently as well as in a team environment., • Demonstrated track record of meeting deadlines and deliverables with a high degree of accuracy., • Ability to work well with a variety of employee levels and across functions. Ability to work locally and virtually with individuals and teams., • Strong written, verbal and interpersonal skills., • Strong attention to detail, organizational skills, multi-tasking capabilities and the ability to prioritize in a rapidly changing environment., • Ability to exercise discretion and maintain confidentiality., • Familiarity with Payroll-HR Compliance topics such as: ERISA, FLSA, Paid Leaves.

Job DescriptionTransitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting each other and ourselves as we provide hope to those who participate in our programs. TSINY, a non-profit Mental Health Services Agency seeks Night Counselor Supervisor for its Residential Program, located in Jamaica (Queens) NY. Salary: $43,000 annually, $23.62/hr., (12am-8am) Valid Driver's License Required Position Summary Responsible to ensure that all TSINY guidelines and procedures are followed during the 12am – 8am shift. Must also ensure the safety of the residents and staff. In addition, must provide supervision for all 12am – 8am counselors. Responsible for ensuring adequate coverage during this shift. Also responsible for crisis intervention and incident management. Essential Functions • Read and initial Communication Book entries and follow up as indicated., • Be available to all residents and staff on an as-needed basis for crisis intervention, direction and support., • Communicate critical information to Administrator/supervisor (e.g., clinical, medical, safety, maintenance)., • Receive and follow up on all phone and mail communications as needed., • Answer telephones and door as needed., • Assume medication/shift supervisor duties as scheduled/needed., • Conduct room checks as needed., • Ensure the safety and welfare of all residents., • Supervise kitchen activities, particularly during early morning hours to ensure safety, health and cleanliness., • Work collaboratively with all team members when implementing resident Service Plan goals., • Room checks and wake-up call as per program schedule., • Building checks Q2H throughout the night., • Car check and document - review car mileage books., • Ensure cleanliness of assigned staff offices and other public areas, i.e., bathrooms, recreation and living rooms., • Delegate staff assignments and follow-up to ensure all tasks are completed., • Coordinate staff "breaks" to ensure adequate coverage., • Meet with night counselor for supervision., • Update daily room check sheet., • Back charting., • Ensure organization of assigned charts (see chart upkeep responsibilities)., • Participate in staff meetings., • Ensure the completion of bi-weekly time sheets., • Complete monthly chart audit reviews., • Update resident roster., • Prepare sign-in and out book for 12-8, 8-4 and 4-12 shifts (done by night supervisor)., • Oversee the review of monthly medication sheets in comparison to previous medication sheets and medication vial., • Meet with supervisor for supervision with prepared agenda., • Prepare 12-8 schedule., • Prepare 12-8 job performance evaluations., • Complete Incident Reports and forward to Administrator., • Complete Status Change immediately and forward to IDF Director., • Escort/assist residents with securing financial benefits., • Assist residents in receiving medical and dental care (prepare medical/dental/psychiatric referral)., • Escort resident to medical/psychiatric appointments/ emergencies., • Assist in the maintenance of physical plant to ensure safety, cleanliness, content and style., • Identify and communicate supply needs to Administrator (office, building, resident, maintenance, first aid, etc.)., • Ensure safe and clean environment., • Document and track staff (12-8) lateness and absences., • Provide orientation to new employees for 12-8 shift., • Ensure TSINY forms in the file cabinet are adequately stocked (done by Night Supervisor only)., • Meet with supervisor/administrator as needed., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan. Bachelor’s degree or Associate’s degree plus one year’s experience or High School diploma plus two years’ supervisory experience in a mental health setting. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description West Side Federation For Senior and Supportive Housing, Inc. 129th Street Residence Job Description: Activities Specialist Under the supervision of the Administrator/Director, maintain an organized and diversified program of individual and group activities to the residents of 129th Street Residence. This program is designed to enable each resident to engage in cultural, spiritual, diversional, physical, political, social, and intellectual activities within the facility and the community in order to sustain and promote an individual’s potential and sense of usefulness to self and others. All services are provided with the goal of enabling residents to live permanently at 129th Street Residence as safely and independently as possible. SPECIFIC RESPONSIBILITIES: • Directly provide within the facility programs and activities for group and individual participation., • Arrange for the provision of programs and activities within the facility by community groups, service providers and volunteers., • Arrange for participation of residents in community-based and community sponsored activities including arranging for transportation to enable the residents to participate in events., • Involve residents in decision-making process about the types of activities to be offered., • Maintain a monthly schedule of activities, conspicuously posted for residents and visitors, prepared at least one week in advance of its proposed implementation and amended to reflect changes as they occur. Schedule must identify the event, location, time, and person responsible for each activity., • Reach out into the facility to assure that all residents are notified of activities in advance and on the day of their occurrence and that activities are accessible to each resident., • Assure that activities are accessible to all residents by considering and reflecting the age, sex, physical and mental capabilities, interest and cultural and social backgrounds of residents., • Maintain a record of all activities which have taken place and a log regarding the process by which activities were determined (eg: minutes of any resident committees organized to plan activities) keep the monthly schedule for at least 6 months., • Assure that each monthly schedule of activities includes the following, • Individual, small group, and large group activities, • Facility based and community activities, • Physical exercise or other physical activities, • Intellectual activities, • Social interaction, • Opportunities for both active and passive resident involvement. OTHER • Work as a member of a team to establish and maintain high level of care and respect for and communication with residents, • Work cooperatively with other staff members, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy., • Attend training sessions and conferences as required for enhancement of job skills, • Implement emergency procedures as necessary, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed QUALIFICATIONS EXPECTED: • An Associate’s Degree from an accredited college or university or satisfactory completion of two years of college, in either case with major work in recreation or a related field, or sufficient work experience in the field. OR: Two years full-time experience in the recreation field with a dependent, adult population., • Minimum of one year experience working with dependent persons. Experience working with homeless persons, persons challenged by mental illness, and/or elderly persons is preferred., • At least 21 years of age., • Able to work in a multicultural and diverse environment, • Able to perform job responsibilities., • Able to speak, read, and write English (as required by DSS regulation 487.9.13) EMPLOYEE ACKNOWLEDGEMENT Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR YR8bysvKM9

Job Description Yost & Campbell Heating, Cooling & Plumbing is seeking an experienced administrative professional to manage our active service agreements. This role is responsible for renewals, billing accuracy, payment processing, account updates, and customer communication related to our Comfort Club program. This is not an entry-level position. We’re looking for someone who is detail-oriented, comfortable working inside billing and CRM systems, and experienced handling customer accounts and payment processing. If you have experience in billing administration, account management, or membership program operations — let's talk. Yost & Campbell has proudly served the Westchester County community for decades, earning a strong reputation for dependable service, long standing customer relationships, and a team first culture. As part of the Granite Comfort family of brands, we are committed to living out our values of excellence, innovation, respect, and integrity every day. Here, you will be supported, encouraged to grow, and given the opportunity to build a meaningful career while helping keep homes comfortable year round. What We Offer: • Competitive Pay: $19-$22 per hour + bonus, • Weekly Pay, • Full Benefits Package: Medical, Dental, Vision, Life insurance, and more, • 401(k) with 4% Company Match, • Paid Training, Vacation, Personal Days & Holidays, • Employee Referral ProgramWhat You’ll Be Responsible For Managing renewals and billing for our annual service agreements * Processing customer payments and updating billing information * Contacting customers regarding declined payments or expiring cards * Maintaining accuracy of pricing, terms, and compliance in ServiceTitan * Auditing memberships and linked jobs for accuracy * Monitoring deferred revenue and account status * Coordinating with dispatch and service teams to ensure proper scheduling * Handling customer inquiries related to billing, renewals, and program benefits * Managing cancellations and non-paying accounts appropriately Qualifications We’re Looking For * 2+ years administrative, billing, or account management experience * Experience processing payments and updating billing information * Comfortable working in CRM or ERP systems (ServiceTitan experience a plus) * Strong attention to detail and data accuracy * Confident handling customer account conversations professionally * Ability to manage high volume with consistency and organization Schedule

Job Description Job Overview of Principal The Orchard School supports children with complex emotional needs and disabilities, including autism spectrum disorder. The Orchard School is seeking an experienced Administrator to lead the various programs and services that meet the complex needs of each enrolled child. The Principal oversees all service components of the Orchard School. The Principal is responsible for the selection, training and supervision of all Orchard school staff and the safe and effective operation of programs. The Principal ensures that operations comply with all local, state and federal regulations governing such programs. The Principal ensures the various services are well coordinated and work in concert to meet the complex needs of the children in care and programs are managed in a fiscally sound manner. The Principal works collaboratively with a multi-disciplinary team in order to provide for the education, safety, and treatment of each child. Finally, the Principal ensures the effective implementation of agency standards of service delivery in accordance with the ANDRUS, Mission, Vision and Sanctuary Commitments. Schedule is 8am-4pm daily, but hours are required to be flexible based on program needs. This position works the school calendar which is a 10 month school year with a 6 week summer program. Essential Duties of Principal Key duties of this position include, but are not limited to, the following: • Ensures all policies and procedures are monitored, reviewed, developed, and updated as needed, • Management of day-to-day operations of the Orchard School., • Collaborate with senior leadership in the short and long-term strategic planning process for the school program., • Ensures that school programs are of high quality and safely managed., • Assesses, plans and facilitates staff development with other members of the leadership team., • Manages all documentation and ensures reporting is completed in a clear, accurate and, • timely fashion., • Responsible for hiring, training, and supervising of all Orchard school teachers, • Conduct routine classroom observations and provide feedback during formal supervision and check-in meetings, • Visible presence throughout the school environment before, during and after the traditional school day, • Monitors the external environment for changes in laws, rules and regulations and integrate those changes into agency practices., • Leads special projects under the direction of the AVP of Programs., • Works collaboratively with colleagues on special projects and day-to-day issues., • Develop and manage the Orchard school annual budget., • Monitor and approve all program expenditures to ensure the program operates within the approved budget., • Supports overall strategic plan of the organization., • Ability to adhere to our organization's core values and commitments. Essential Qualifications of Principal Key qualifications include: • Master’s degree in education (PhD preferred), • NYS School Building Leader Certification, • NYS Special Education Teacher Certification, • 5+ years school Administrator experience, • 3+ years classroom teaching experience, • Strong verbal, written, and computer skills., • Exceptional skills in leadership, program operations, and family engagement, • Valid NYS Driver’s License, • Ability to access and utilize ADP app on smartphones or other devices for access to agency programs Benefits of Principal • Generous PTO, holidays, personal and sick time, • Health Insurance, • Dental Insurance, • Vision Benefits, • 401(k) Employer Contributions, • Tuition Reimbursement, • Flex Spending Accounts, • Employer Paid STD, LTD and Life Insurance, • Professional Development Physical/Travel Requirements of Principal • Must possess ability to sit, stand, walk, run, climb stairs, and kneel, • Candidates who are successfully hired, must participate in our Therapeutic Crisis Intervention training which concludes with a written and verbal test, and you will be evaluated on conducting a proper physical restraint., • Have physical capacity to restrain or assist in the restraint of a child. The employee must be able to meet these requirements with or without a reasonable accommodation. Disclaimer Nothing in this job description restricts Andrus’ right to modify the duties/responsibilities of this job at any time, with or without advanced notice. EEO Statement Andrus is an equal opportunity employer.

Job DescriptionWe are looking for an experienced Systems Administrator to join our team in New York, New York. This role is vital to ensuring smooth IT operations, supporting end-users, and maintaining system functionality across various platforms. You will play a key role in providing technical support, managing systems, and collaborating with cross-functional teams to uphold operational excellence. Responsibilities: • Act as the primary point of contact for IT support, addressing desktop, hardware, mobile device, and application issues with advanced troubleshooting., • Provide tailored IT assistance to senior leadership and executives, ensuring high levels of discretion and professionalism., • Facilitate onboarding and offboarding processes, deliver user training, and offer guidance on IT systems and tools., • Support and maintain audio/visual technologies for meetings and conference rooms, including platforms like Microsoft Teams and Zoom., • Deploy, configure, and maintain end-user devices such as desktops, laptops, mobile devices, and printers, ensuring compliance with security standards., • Administer user accounts, mailboxes, licenses, and permissions through Microsoft 365 and Entra ID., • Manage shared folder permissions and file system access controls to ensure proper data governance., • Monitor endpoint performance, apply patches, and address security compliance issues in line with organizational policies., • Document system configurations, procedures, and operational standards to maintain accurate records., • Collaborate with vendors and service providers for escalations, licensing, and hardware repairs.• At least 5 years of IT experience, with 2–3 years in systems administration or advanced help desk roles., • Proficiency in Windows 11, Microsoft Office 365, and network infrastructure., • Hands-on experience with Microsoft Intune, Entra ID, and Exchange Online., • Familiarity with audio/visual technologies and platforms like Microsoft Teams and Zoom., • Strong communication skills and the ability to deliver high-quality service in a detail-oriented environment., • Knowledge of virtualized environments and cloud technologies, preferably Azure., • Experience working within structured support frameworks and change management practices., • Analytical mindset with a focus on identifying service gaps and driving continuous improvements.

Job DescriptionBenefits: • Competitive salary, • Flexible schedule, • Training & development, • Wellness resources At this time, we are searching for a Full Time Patient Care Coordinator/ Front Office Administrator to join our team. Reporting directly to the Clinical Director, the Patient Care Coordinator performs clerical and receptionist duties, combined with patient tasks to assist the therapist(s). The most suitable candidates will be professional, energetic, attentive to details, well organized and possess an understanding of confidentiality and discretion. ESSENTIAL FUNCTIONS: • Greet patients and assist patients in and out of therapy area., • Maintain a patient treatment schedule consistent with the needs of the facility., • Maintain responsibility for general administrative support., • Answer telephones, screen and refer incoming calls., • Aid in the treatment and care of patients in a manner consistent with the American Occupational Therapy / Physical Therapy Association Code of Ethics and New York Occupational Therapy / Physical Therapy Practice Act., • Prepare equipment for treatment as needed by the Therapist(s)., • Maintain facility records and filing, consistent with company procedures., • Work with the billing department to ensure that all billing information is correct., • Maintain order and cleanliness throughout the facility., • HIPPA ComplianceQUALIFICATIONS/REQUIREMENTS:, • Bachelors Degree/ Associates Degree or equivalent., • Proficiency with Microsoft Office Word and Excel., • Effective interpersonal, organizational and communication skills.Hand + Physical Therapy NYC offers competitive wages and a positive work environment. Equal Opportunity Employer. Job Type: hours /week Monday - Friday 8:40 am to 5 pm Start date: Immediate Job Type: Full-time Salary: $25.00 per hour Work setting: • Therapy Clinic, • In-person, • Office, • Outpatient, • Private practiceEducation:, • Associates / Bachelors Degree or equivalent (Preferred)Experience:, • Medical setting / Customer service: 1 year (Preferred)Work Location: In person

Job Description Founding High School Director The American Dream Charter School II is launching a new dual-language high school in the Washington Heights section of New York City, serving English language learners and immigrant students. This founding role offers a rare opportunity to build a high school from the ground up - shaping its academic vision, culture, systems, and community partnerships from day one. We are seeking a bilingual, bold, and entrepreneurial school leader who is energized by the challenge of building something new and meaningful. The Founding High School Director will serve as the instructional, cultural, and organizational architect of the school, designing rigorous bilingual programming, cultivating a strong college-going culture, and ensuring students graduate prepared to lead confidently in both Spanish and English. This is an extraordinary opportunity to launch a new dual-language High School that continues the ADS legacy of Diversity, Respect, Empowerment, Advocacy, and Motivation, in partnership with Network Leadership and the Washington Heights community. Who This Role Is For This role is ideal for a leader who: • Is excited by founding work and understands that not all systems will exist on day one, • Sees ambiguity as an opportunity and enjoys designing structures, processes, and culture intentionally, • Takes ownership and initiative, not just direction, • Balances big-picture vision with day-to-day execution Key Responsibilities The School Director will lead with purpose and collaboration to ensure academic excellence, strong school culture, and operational alignment in service of the ADS mission. • Lead with purpose and conviction, ensuring that every student receives a high-quality bilingual-bicultural education grounded in the values of Diversity, Respect, Empowerment, Advocacy, and Motivation., • Design, launch, and grow a new dual-language high school, building academic, cultural, and operational systems that foster excellence, inclusivity, and belonging., • Supervise and support teachers, staff, and instructional teams to ensure alignment across academic, operational, and cultural priorities., • Develop and oversee instructional programs that drive student success in Regents, college readiness, and bilingual proficiency., • Cultivate strong partnerships with families, community organizations, and local leaders to strengthen engagement and support for students in Community School District 6., • Model visionary leadership, integrity, and collaboration while building a joyful and mission-driven school culture. The School Director will serve as a visionary founder and leader behind building the systems, culture, and community partnerships that bring The American Dream Charter School’s dual language mission to life in a new High School. • Design and implement the school’s academic and cultural blueprint, ensuring alignment with ADS’s dual language model while adapting it for the high school context., • Recruit, hire, and develop a team of educators and staff who are mission-aligned, culturally responsive, and committed to bilingual excellence., • Collaborate with network leadership to build sustainable systems for growth, accountability, and long-term success as additional grades are added., • Establish operational and instructional structures that promote consistency, transparency, and collaboration across classrooms and departments., • Develop the school’s identity- its traditions, voice, and community partnerships—rooted in the belief that bilingualism and biculturalism are assets that empower students to lead. The School Director will ensure that all students receive a rigorous bilingual education that promotes biliteracy, critical thinking, and high achievement across all content areas. • Lead the design and implementation of a rigorous dual language program that promotes biliteracy, critical thinking, and high achievement., • Oversee curriculum and assessments aligned with New York State standards and the ADS dual language framework., • Coach and support teachers through regular feedback and professional development focused on language-rich, data-driven instruction., • Differentiate instruction to meet the needs of English language learners, students with disabilities, and diverse learners through culturally responsive practices., • Collaborate with network leaders to align best practices, evaluate progress, and strengthen family engagement in students’ bilingual learning journeys. The School Director will cultivate a joyful, inclusive environment where bilingualism, respect, and belonging are celebrated and lived daily. • Build a joyful and inclusive culture grounded in ADS’s core values of Diversity, Respect, Empowerment, Advocacy, and Motivation., • Foster belonging and collaboration among students, families, and staff through strong community structures and bilingual engagement., • Promote student leadership and advocacy, empowering students to take ownership of their learning and school environment., • Model restorative and culturally responsive practices that support growth, accountability, and safety., • Celebrate bilingualism and biculturalism as assets that enrich the school community and student identity. The School Director will foster strong collaboration and communication across all departments, ensuring alignment between academic, operational, and cultural priorities. • Build strong relationships with students, families, staff, and network partners grounded in clear communication and shared accountability., • Collaborate across academic, operational, and cultural teams to ensure systems are cohesive and mission-aligned., • Communicate with clarity and purpose, fostering open dialogue and a solutions-oriented culture., • Facilitate effective planning and meetings, ensuring clear goals, next steps, and follow-up. The School Director will build and sustain a mission-driven team, aligning people, systems, and resources to support student success and operational excellence. • Hire, develop, and retain mission-driven, certified staff committed to bilingual excellence and student achievement., • Oversee curriculum implementation and instructional quality, ensuring alignment with ADS’s dual language model., • Lead evaluation and professional development cycles that promote continuous growth and instructional excellence., • Manage systems for data, compliance, and operations in collaboration with network teams to meet all state and charter requirements., • Oversee budgets and resources with transparency and alignment to school priorities., • Minimum of five years of school leadership experience, with a proven record of improving academic outcomes and fostering inclusive culture., • Certified New York State School Administrator (i.e. School Building Leader), • Able to communicate professionally in Spanish and English in writing and speech with a deep understanding of bilingual and dual language education at the high school level., • Skilled in curriculum design, instructional leadership, and data-driven improvement that supports measurable student growth., • Demonstrated success in recruiting, developing, and retaining diverse, mission-aligned staff. Salary range - 140,000 - 180,000 Competitive package, including benefits and retirement plan. HOW TO APPLY: Interested applicants should apply with a resume and a brief cover letter sharing what excites them about founding a new dual-language high school and how their leadership experience prepares them for this type of start-up role. Cover letter required; applications without a cover letter will not be reviewed. START DATE: April 1, 2026 Powered by JazzHR I25Fn2gU42

Job Description TITLE: Senior Payroll Applications Analyst LOCATION: 185 US-46, Fairfield , NJ 07004 (on-site)SUMMARY:Provide ongoing support of Payroll and Time and Attendance system from an IT and business process perspective. The position requires working with various stakeholders, including HR, finance, third party vendors and cross-functional internal teams to understand business requirements and translate into technical specification for actionable solutions. Assist in the maintenance of time and attendance system and developing enhanced business processes around time tracking and reporting. Provide ongoing business support for payroll and time tracking process and drive ongoing development and enhancements to Company Wide payroll processes RESPONSIBILITIES: • Maintenance of Payroll and Time & Attendance module., • Assist in processing weekly and bi-weekly processing of payrolls., • Participate in the configuration and testing of Payroll and Time & Attendance systems for both union and non-union population., • Act as a technical expert and administrator of Payroll and Time & Attendance systems including maintenance of system users, maintenance of documentation such as job aids, training manuals, configuration and other support related documents., • Conduct User Acceptance Testing (UAT) processes including developing UAT criteria and test cases., • Assist in the development of new business processes and controls around payroll and time tracking post go-live., • Responsible for day-to-day system support, including interfaces to external vendors, developing and overseeing automated and review controls, and driving compliance with new business processes in the field. Work with the HRIS team on data integrations., • Support on-going projects in conjunction with HRIS team such as implementations, upgrades, system testing and business process enhancements. Identify opportunities for improvement in Payroll areas and propose alternative solutions where applicable., • Work with Payroll-HR Compliance and support internal and external audits related to Payroll system, user compliance and data access., • Support Payroll end users and data management with reports and tools as appropriate., • Strong understanding of Payroll-HR processes and data to ensure correct and efficient integration of Payroll-HR systems., • Keep current on Payroll-HR system trends with a working knowledge of Payroll-HR Systems and process best practices. REQUIREMENTS:, • Bachelor’s degree, • 2+ years of hands-on Payroll-HRIS systems experience related to Payroll, Core HR, Time Management, Employee and Manager Self Service and integrations with other Payroll-HR systems., • Experience working with Workday, ADP, Ceridian or other cloud- based providers. Ceridian Experience preferred., • Prior experience implementing new Payroll system., • Experience documenting business requirements and processes., • Strong analytical skills and ability to leverage data to make recommendations and decisions., • Demonstrated ability to problem solve, work independently as well as in a team environment., • Demonstrated track record of meeting deadlines and deliverables with a high degree of accuracy., • Ability to work well with a variety of employee levels and across functions. Ability to work locally and virtually with individuals and teams., • Strong project management skills and experience in managing multiple projects is required., • Strong written, verbal and interpersonal skills., • Strong attention to detail, organizational skills, multi-tasking capabilities and the ability to prioritize in a rapidly changing environment., • Ability to exercise discretion and maintain confidentiality., • Familiarity with Payroll-HR Compliance topics such as: ERISA, FLSA, Paid Leaves.