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We’re recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes - owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities • Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans, • Plan, lead, and document structured Service Review Meetings with key stakeholders, • Produce and present Service Management Reports, driving continual service improvement, • Act as the escalation point for internal and external service issues, • Work closely with Account Management to align on customer strategy and identify growth opportunities, • Review customer P&Ls to ensure contract profitability and efficient service delivery, • Monitor and report on KPIs, SLAs, and service performance, ensuring expectations are consistently met, • Deliver accurate business reporting, forecasting, and insights to stakeholders, • High customer satisfaction scores (NPS and service surveys), • Strong customer retention and long-term account growth, • Identification and delivery of upsell and revenue-enhancing opportunities, • Profitable, cost-effective service delivery, • ITIL v4 Foundation (essential); additional ITIL certifications advantageous, • Minimum 2 years’ experience in a customer-facing service management role, • Background within IT, Managed Services, or Telecoms, • Excellent written and verbal communication skills, including senior stakeholder engagement, • Strong negotiation and influencing capability, • Customer-first mindset with a focus on value delivery, • Resilient and comfortable operating in a fast-paced environment, • Highly organised, self-motivated, and able to manage competing priorities, • Proven ability to drive change, meet deadlines, and lead improvement initiatives

Job Title:Minibus Driver Pay Rate:£13.96 - £14.67 per hour Location:Kings Norton Hours:25 hours per weekMonday – Thursday: 7:00am – 9:00am & 3:00pm – 5:00pmFriday: 7:00am – 9:00am & 2:15pm – 3:15pm Smart Education is currently recruiting for a Minibus Driver to support a specialist educational setting in the Kings Norton area. The setting provides tailored support for pupils with Social, Emotional and Mental Health (SEMH) needs, delivering a nurturing environment where students are supported to develop independence, confidence and positive life skills. This is a fantastic opportunity for a reliable and responsible driver who enjoys working as part of a supportive school community and understands the importance of providing safe, consistent transport for young people. Benefits of working as a Minibus Driver:• Part-time hours offering a good work-life balance• Opportunity to support a specialist SEN school community• Be part of a friendly and supportive team• Make a positive impact on pupils’ daily school experience• Ongoing support from Smart Education Job Requirements:• Minibus Driver Awareness Scheme (MiDAS) certification• A valid D1 driving licence with no more than six penalty points• Experience driving larger vehicles such as minibuses or vans• Knowledge of basic vehicle safety and daily vehicle checks• Reliable, punctual and professional approach• Enhanced Child DBS on the update service• Valid passport• Ability for us to obtain 24 months of employer and/or academic references Role Responsibilities:• Safely transport pupils to and from school each day• Ensure pupils travel in a safe, calm and respectful environment• Carry out daily vehicle safety checks and report any concerns• Follow all safeguarding and school transport procedures• Maintain accurate records where required• Work closely with school staff to ensure safe collection and drop-off of pupils About Smart Education:Smart Education is a specialist Education and Early Years agency, recruiting for both permanent and temporary roles including Teachers, Teaching Assistants, SEND professionals, Nursery Nurses, and Tutors. We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be required to undertake an enhanced DBS check. It is an offence to apply for the role if you are barred from engaging in regulated activity with children.

HGV Class 1 Day Driver People Solutions are currently recruiting for a HGV Class 1 Driver to join our well-established client based in the MINWORTH, WEST MIDLANDS. This is a fantastic opportunity offering great rates of pay and room to grow and progress. Benefits: As a HGV Class 1 Driver you will receive the following benefits: • Excellent hourly rates, • Ongoing work, • Weekly pay, • Site canteen, • Training prov... ZIPC1_UKTJ

Class 1 HGV Driver Minworth We are currently recruiting Class 1 (HGV) Drivers for a well-established client based in Minworth. This is clean, straightforward work with minimal stress and consistent hours. Job Details: • 1 Delivery & 1 Collection per shift, • RDC deliveries and collections, • No handball clean work, • 810 hour shifts, • 56 days per week available, • 02:00... ZIPC1_UKTJ

HGV Class 1 Driver – Solihull, West Midlands People Solutions are currently recruiting for an HGV Class 1 Driver – Solihull, West Midlands to join our well-established client based in Solihull, West Midlands. This role would suit candidates who have experience as an HGV Class 1 Driver, LGV Driver, or Class 1 Delivery Driver. This is a fantastic opportunity to work for a well-known supplier of house... ZIPC1_UKTJ

What You'll Be Doing Leading the Delivery Team: • Oversee daily delivery operations and ensure smooth functioning., • Plan deliveries and ensure accurate, safe loading., • Implement the store's sales plan and make sound commercial decisions., • Maximize delivery service profitability and promote monthly offers., • Handle customer i... ZIPC1_UKTJ

CLS Recruitment are recruiting for 5 x class 1 drivers to join our prestigious client in Walsall Start time 18:00pm daily Monday to Friday / on going work all year round Container runs to the docks, container experience preferred but not essential & dock cards are not required. Location Walsall Pay rate £19.50ph To be considered for this role, you must have the following; • Minimum 12 months class 1 Licen... ZIPC1_UKTJ

Extra Men Limited are looking for Class 1 Drivers to help offer support to one of our must trusted clients in the Minworth area. Our client is the UK's Best Loved Confectionary brand. The work they offer is trunking, no handball unless delivering to select sites which require all drivers to self tip. Box trailers, all start times and shift patterns available. 8 hours minimum guaranteed, average 9-10... ZIPC1_UKTJ

Steer Staffing are currently recruiting for 7.5 tonneDelivery Drivers, to join a distribution and delivery company based in Wednesbury. You will be delivering customers orders to their houses and office sites, working with a Drivers Mate to support you on all deliveries route plans are put together for your daily, and your vehicle is pre loaded each morning. The shifts are 5 days on and 3 days off, ... ZIPC1_UKTJ

7.5 Tonne Delivery Driver People Solutions are looking for reliable and hardworking 7.5 Tonne Delivery Drivers to join our client's established delivery team. This is a fantastic ongoing opportunity with excellent earning potential, good hours, and genuine opportunities for long-term progression. Shift Pattern: The benefits ... ZIPC1_UKTJ

HGV2/LGV2/Category C/Class 2 Driver Our prestigious client based in Tipton, West Midlands are urgently seeking a HGV2/LGV2/Category C/Class 2 Driver for an immediate start As aHGV2/LGV2/Category C/Class 2 Driver, your duties will include: • Driving a curtain sided vehicle, • 0800 start, • Carrying out on average 14 drops plus collections to various distribution centres/business/home addresses across the WV, DY... ZIPC1_UKTJ

Job Location: Aston area Salary: 32k a year Shift start time: 6am start Hours: 42.5 hours a week Must have 2 years experience Get in touch and speak to one of our team! Telephone: 0121 227 1156 ZIPC1_UKTJ

The Recruitment Crowd are currently recruiting on behalf of our well known and industry-leading client based in the Birmingham area. We are looking for multiple HGV Class 1 Drivers to join the team.Shifts: Run across Monday to Sunday (Ad-hoc, part time, full time)Hours: • Bulk runs - Days, • Trunk - Afternoons/nightsPay Rate:, • Bulk - £15.36 per hour PAYE, • Trunk - £16.00 (between 6am to 10pm) and £17.75 (betw... ZIPC1_UKTJ

CLASS HGV 1 DRIVERS TEMP TO PERM £41698 per annum HELD HGV CLASS 1 FOR MIN 6 MONTHS WORKING OUT OF HAMS HALL BIRMINGHAM HGV Class 1 Double manned delivery of beer barrels to pubs, clubs and restaurants in the mid Wales, Staffs, Notts, Northants and South Birmingham areas. 8-15 deliveries daily, depending on distance driving a curtainside vehicle. Manual work will be involved (you must be physically... ZIPC1_UKTJ

Principal Transport Planner - Birmingham \nLocation: Birmingham (Hybrid Working Available) \nSalary: Up to £60,000 + Excellent Benefits \nType: Permanent, Full Time \n\nI'm currently working with a highly respected, independent transport and infrastructure consultancy that is continuing to strengthen its presence in Birmingham. Due to a strong pipeline of development-led projects, they are looking to appoint a Transport Planner to join their Birmingham team. \n\nThis consultancy has built a strong reputation within the development sector for delivering pragmatic, evidence-based transport advice across residential, commercial, education, energy and mixed-use schemes. They are known for their technical quality, collaborative approach, and commitment to developing their people. \n\nThe Role \n\nThis is an excellent opportunity for a Transport Planner looking to take ownership of projects while continuing to develop technically within a supportive and well-established team. \n\nKey responsibilities will include: \n\nPreparing Transport Assessments, Transport Statements and Travel Plans \n\nUndertaking junction capacity assessments and transport modelling \n\nCarrying out accessibility appraisals and active travel assessments \n\nSupporting site feasibility studies and development planning advice \n\nLiaising with local authorities, clients and design team members \n\nContributing to project delivery from initial appraisal through to planning submission \n\nYou will gain exposure to a wide range of development projects and have the opportunity to work closely with senior colleagues, developing both your technical and client-facing skills. \n\nAbout You \n\nI am keen to speak with candidates who have: \n\nExperience within a transport planning consultancy environment \n\nStrong report writing and analytical capability \n\nExperience preparing development planning documentation \n\nFamiliarity with junction modelling software (e.g. Junctions 10/11, LinSig, ARCADY/PICADY) \n\nA good understanding of UK transport policy and planning processes \n\nA proactive and collaborative approach \n\nProgression towards, or interest in, a relevant professional qualification (e.g. CIHT, ICE or TPS) \n\nWhat's On Offer \n\nSalary up to £60,000 depending on experience \n\nStrong career progression within a growing regional team \n\nExposure to varied and high-profile development projects \n\nSupportive, collaborative working culture \n\nFlexible and hybrid working arrangements \n\nCompetitive benefits package \n\nIf you are considering your next move and would like to learn more about this opportunity, please get in touch for a confidential discussion with Michael from Aldwych Consulting. \n\n(phone number removed) \n\nAldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

About the Role IntSol Recruitment is partnering with one of theUKs largest bus operatorsto recruit experiencedBus Driversforfull-time, long-term positionsacross the country. This is anexcellent relocation opportunityfor qualified PCV licence holders looking forguaranteed hours, competitive pay rates, andeither free accommodation or a generous relocation allowance(T&C's apply). Key Responsibilities • Saf... ZIPC1_UKTJ

HGV Class 1 Steel Driver People Solutions are currently recruiting for a HGV Class 1 Steel Driver to join our well-established client based in Wednesbury, West Midlands. This is a fantastic opportunity offering great rates of pay and genuine opportunities to grow and progress. This position would be ideal for a person looking for a role as a LGV Class 1 Driver / Truck Driver / CE Driver. Shifts: - ... ZIPC1_UKTJ

We are looking for a CLASS 1 DAY driver to work from a large logistics company who's depot is based in b37 (by Elmdom) Will be doing various runs which will involve collections and deliveries at various sites around the midlands and surrounding areas. Must be reliable and happy to do around 8-12 drops, will need to have ADR Licence and we will need to obtain a 5 year reference check, you will then w... ZIPC1_UKTJ

Class 2 Driver B71 West Bromwich - £14.50ph Were currently recruiting for experiencedClass 2 Driverto work with awell-established logistics company based inB71, West Bromwich.This is a great opportunity for ongoing, full-time work delivering palletised goods with a tail lift and pump truck. As aClass 2 Driver, youll be responsible for: * Completing 8-12deliveries per day * Operatingcurtain-side trailers,... * * * * ZIPC1_UKTJ

HGV Class 2 Day Driver People Solutions are currently recruiting for a HGV Class 2 Driver to join our well-established client based in Birmingham, Aston, WEST MIDLANDS. This is a fantastic opportunity offering great rates of pay and room to grow and progress. Shifts: As a HGV Class 2 Driver you will receive t... ZIPC1_UKTJ

HGV Class 2 Driver – Day Shifts People Solutions are currently recruiting for an HGV Class 2 Driver to join our well-established client based in Tipton, West Midlands. This is a fantastic opportunity offering great rates of pay, ongoing work, and the potential to progress within a supportive team environment. Shifts: Monday to Friday: start times between 6.00am - 8.00am Rates of Pay: £15.00 per hour B... ZIPC1_UKTJ

About the Role We are currently recruiting for 4 experiencedClass 2 HIAB Driver (Remote Grab)to carry outtemporary work for our clients in and around Birmingham, delivering building materials to a range of customers. The successful candidate will be responsible for completing deliveries safely, efficiently, and in line with planned routes and company procedures. Previous experience operating a HIAB ... ZIPC1_UKTJ

Job Title:Grab Driver Location: Wednesbury Salary: £17.00 per hour Hours: Monday Friday (7:00am 4:00pm) Job Description: We are currently recruiting for an experienced Grab Driver to join a busy and well-established operation based in Wednesbury. This is a full-time, ongoing position offering stable weekday hours and a competitive hourly rate. The successful candidate will be responsible for operatin... ZIPC1_UKTJ

HGV Class 2 Driver Pay Rate:£14.04 - £15.73 per hour Reference:IND123 Ultimate Recruitmentare looking for experiencedHGV Class 2 driversto join our professional team based in Hams Hall. Job Details • Monday to Friday, • Weekend work available, • 0600 start time (but can start later), • HGV Class 2 multidrop- deliveries and collections, • On site ADR and manual handling training provided, • Tail lift, • 10 15 drops, • Site inductio... ZIPC1_UKTJ

HGV Class 1 Driver Pay Rate:£16.00 - £17.93 per hour Reference:IND123 Ultimate Recruitmentare looking for experiencedHGV Class 1 driversto join our professional team based in Hams Hall. Job Details • Monday to Friday, • Overtime available, • 0600 start time (but can start later), • HGV Class 1 multidrop- deliveries and collections, • On site ADR and manual handling training provided, • No Handball, • 8-10 drops, • Site induction re... ZIPC1_UKTJ

Extra Men Limited are currently recruiting for an experienced Yard Marshall with a valid Class 1 Licence to support one of our most valued clients based in the Birmingham area, working as a driver with light yard marshalling duties. Our client is a highly reputable and well-established organisation within the exhibition and trade show industry, specialising in the delivery of bespoke exhibition equ... ZIPC1_UKTJ

Class 1 Driver West Bromwich, B71 £17.00 Were currently recruiting for an experienced Class 1 Driver to work with a well-established logistics company based in West Bromwich (B71). This is a great opportunity for ongoing, full-time work delivering palletised goods. Key Responsibilities of the Class 1 Driver: * Completing 23 deliveries per day * Operating curtain-side trailers, depending on the load * Ensur... ZIPC1_UKTJ

Are you a Class 1 driver looking for weekend or Adhoc work, We are recruting for a leading logistics company in Minworth. We are looking for highly motivated, flexible drivers who can take on the company's ethos and assist us in the support of our client's day to day operation. The Role • Curtain Sider/Refrigerated units, • Trunking into RDC/large supermarkets/depots, • Flexibility across 7 days/Nights, • ... ZIPC1_UKTJ

Job Description: Location: Aston area Salary: 32k a year Start time: 6am start Hours: 42.5 hours a week Must have 2 years experience Get in touch and speak to one of our team today! Telephone: 0121 227 1156 ZIPC1_UKTJ

About The Role Class 2 Driver Salary £28,073.99 Full Time Permanent Position Are you a skilled Class 2 HGV Driver? Are you looking for a stable job in a growing company? Do you enjoy being part of a successful team? If so, we are looking for someone to join ourCurdworthdepot as a Class 2 HGV Driver. You will help us serve the needs of our customers, undertaking shipments, deliveries and assisting with rel... ZIPC1_UKTJ

Join Our Team: Class 2 Driver Position: Class 2 Driver / Loader Location: Elmdon Trading Estate, Unit 44, Marston Green, B37 7HE Salary: £16.66ph Apply Now! Why Choose Job&Talent: • Career growth opportunities, • Comprehensive benefits, • Competitive Salary and Bonus (if applicable), • Must have lived in the UK... ZIPC1_UKTJ

HGV Class 2 Day Driver – Minworth (Temp to Perm) People Solutions are currently recruiting for an HGV Class 2 Day Driver – Minworth to join our well-established client based in Minworth, Birmingham. This is a fantastic opportunity offering excellent rates of pay, ongoing work, and genuine opportunities for long-term progression, including temp-to-perm. Shifts • Days – Monday to Friday – Start times ... ZIPC1_UKTJ

More recruitment are currently looking for experiencedHGV1 ADR Drivers Packagesforongoing, regular workbased inSparkshill (Birmingham). The role will involve completing timely general haulage deliveries to their clients. Schedule:Monday to Friday Start Time:06:00 - 08:00AM Rate: £17 -£21 /ph Drops: 2-4 drops per day? Hours:No more than 50 hours per week Type:Ongoing worktemp to perm opportunityfor t... ZIPC1_UKTJ

HGV Class 1 Night Driver – Minworth, West Midlands People Solutions are currently recruiting for an HGV Class 1 Night Driver to join our well-established client based in Minworth, West Midlands. This is a fantastic opportunity offering excellent rates of pay, ongoing work, and genuine opportunities for growth and progression. This role is ideal for an experienced HGV Class 1 Night Driver looking for... ZIPC1_UKTJ

Are you a Graduate Transport Planner looking for a friendly company with exciting projects? Look no further! A Graduate Transport Planner or a Graduate with up to three years of relevant industry experience is required by my client in Birmingham. The position offers an excellent opportunity for a Graduate Transport Planner seeking to develop their skills and attributes and work towards a professio... * ZIPC1_UKTJ

We have an exciting opportunity for a Principal Senior Delivery Lead to join our Portfolio Management Office (PMO) team. This role will provide senior delivery leadership and capacity across complex, high-priority change initiatives across Ofwat, strengthening organisational capacity and ensuring di

A professional project/programme delivery qualification i. Job title: Principal, Senior Delivery Lead. Join Ofwat’s Portfolio Management Office Team as a Principal Senior Delivery Lead.

Take charge of your earnings by becoming a self-employed delivery rider with Just Eat. OS 12+), and valid ID and driver docs, including proof of age (18+) and UK work rights.

Service Delivery Planner Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We’re looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You’ll Be Doing • Coordinating and scheduling engineer visits for planned and reactive maintenance., • Acting as the first point of contact for customer queries and service requests., • Maximising engineer utilisation and ensuring SLA compliance., • Liaising with internal teams, subcontractors, and suppliers to deliver seamless service., • Managing subcontractor bookings and raising orders in line with company procedures., • Tracking job completion and ensuring accurate reporting across departments., • Supporting national and key account customers with high-level service coordination., • Optimising engineering hours and reducing non-productive time., • Meeting daily/weekly revenue targets., • Ensuring detailed and accurate processing of service calls., • Strong communication skills with customers, engineers, and internal teams., • Proven ability to resolve customer issues and manage competing priorities., • Commercial awareness and a results-driven mindset., • IT literate (Word, Excel, Outlook) and confident working with service databases., • Calm, resilient, and flexible under pressure., • Be part of a collaborative and supportive team., • Make a real impact on service delivery and customer satisfaction. Apply now or contact us to learn more about this exciting opportunity!

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

You'll need transportation (bike, moped, or car), a smartphone (Android 8. Make extra money in a way that suits you — anytime, any day.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

You'll need transportation (bike, moped, or car), a smartphone (Android 8.

Make extra money in a way that suits you — anytime, any day. You'll need transportation (bike, moped, or car), a smartphone (Android 8.

Access to your own delivery vehicle (bike, motorbike, car). Insulated bag for food delivery. A smartphone (for navigation and delivery app use).