Administrative officer jobs in United Kingdom - Page 2

**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person

GetFix Ltd has been established since 2014. We are a rapidly growing Mechanical & Electrical Contractor that prides itself on delivering excellence in projects and services. You will be pivotal in ensuring the accuracy and efficiency of financial process, as well as supporting various administrative aspects of the business. Main Duties & Responsibilities • Developing, configuring and maintaining payment applications • Handling customer inquiries and issues related to payment application • Analysing payment application trends and making recommendations for improvement. • Creating invoices for clients, ensuring all invoices are accurate, and resolving billing errors. • Reconciling invoices, ensuring accuracy of data, and communicating with Clients and internal departments to resolve any discrepancies. • Assist in carrying out Bank Reconciliations. • Ensuring supplier bills are posted in line with financial month end • Completing supplier credit application forms • Chase suppliers for credit notes on queried purchase orders • Chase approval from project managers for bona-fide contractor invoices • Assist FM with onboarding of new sub-contractors, obtaining insurances, completing PQQ’s and accreditations Main Duties & Responsibilities • Assist where necessary in obtaining purchase orders from clients to ensure smooth running of sales invoicing • Assist FM with obtaining relevant information for renewal of Getfix health and safety accreditations • Answering inbound calls and dealing with queries efficiently • Assist FM with any other accounts tasks such as Credit Control and any other ad-hoc tasks as instructed • Assist with Fleet administration Requirements Mathematically minded Strong Office 365 knowledge, specifically advanced knowledge in Excel Excellent written and verbal communication skills A natural team player Confident with the ability to converse with internal and external stakeholders Willingness to take on new tasks and learn Excellent organisational skills with the ability to manage own workload The ability to work under pressure Keen eye for accuracy and attention to detail

Job Description Location:London (SITE ORIENTED) Type: Permanent Duration: Long Term Salary: 18-24k About Scrumconnect Consulting: Scrumconnect Consulting, a multi-award-winning firm recognized with UKIT awards such as Best Public Sector IT Project, Digital Transformation Project of the Year, and a Special Award for Organisational Excellence during the pandemic, is at the forefront of innovation in tech consulting. Our work impacts over 40 million UK citizens, with successful projects in key government departments like the Department for Work and Pensions, Ministry of Justice, HM Passport Office, and more. The Role: As an Property Management, you will be a vital part of our property management team, gaining hands-on experience while working closely with tenants, contractors, and property owners. This is an exciting opportunity to learn the ins and outs of property management while developing your skills in a supportive, dynamic environment. Key Responsibilities: Assist in the day-to-day management of our property portfolio, including maintenance, inspections, and tenant communications. Build and maintain strong relationships with tenants, addressing queries and concerns under the guidance of senior team members. Coordinate with contractors and service providers for property maintenance and repairs. Ensure compliance with health and safety regulations and other legal requirements. Support with managing lease agreements, tenant screenings, and move-ins/move-outs. Assist with financial tasks such as rent collection, budgeting for property operations, and expense management. Contribute to strategies that maximize occupancy and rental income. Stay updated on market trends and provide recommendations to the team for property improvements. Requirements: A keen interest in property management and real estate. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Willingness to learn and adapt in a fast-paced environment. Basic proficiency in Microsoft Office Suite and a desire to learn property management software. Preferred Qualifications: Previous experience or exposure to property management, real estate, or related fields (e.g., internships, part-time roles) is a plus, but not required. Min 2 years experience, in an office and familiar with Microsoft office packages. Enthusiasm for learning about local property laws and regulations. A valid driver’s license for travel between High Wycombe, Maidenhead, Slough and Staines What We Offer: A structured apprenticeship program with on-the-job training, mentoring, and development opportunities. A dynamic and supportive work environment with opportunities for professional growth. Competitive salary and benefits package. Flexible working arrangements and a focus on work-life balance. The chance to be part of an innovative team shaping the future of the company that is impacting over 50m people’s lives positively in the UK Application Process: Highlight your interest in property management, any relevant experiences, and why you want to start your apprenticeship journey with Scrumconnect Consulting. At Scrumconnect Consulting, we're proud of our diverse and inclusive culture. We encourage applications from all enthusiastic candidates eager to build a career in property management. Job Types: Full-time Pay: £18,000.00-£24,000.00 per year Benefits: Company pension Life insurance On-site parking Private medical insurance Schedule: 8 hour shift Monday to Friday Education: Bachelor's (required) License/Certification: Driving Licence (required) Work Location: Hybrid remote in Staines-upon-Thames

Assisting services users with personal care i.e., washing, dressing, oral care, grooming etc. Assisting and supporting service users with all manual handling and transfers using mobility aid provided. hoist, Zimmer frame, wheelchair, walking stick. Assisting and supporting service users with all continence and incontinence care.ie commode, catheter, changing of pad, changing of stoma bag etc. Assisting and supporting service users with food and drink preparation, serving /feeding meal. Assist and support service users with domestic / laundry and maintaining a cleaning environment. Assist and support service users with administration and prompting of medication. Assisting service users with shopping Maintain and record service users care notes. Relating and reporting all concerns to the office.

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job description Job Title: Recruitment Administrator Department: Recruitment Location: Aldgate, London. Onsite MON - FRI. 9 AM - 5 PM. About SMR Facilities Management: SMR Facilities Management is a leading temporary recruitment agency dedicated to connecting businesses with skilled temporary & permanent workers. We pride ourselves on our ability to match the right candidates with the right clients, ensuring both parties achieve their goals efficiently. Job Summary: We are seeking a data-driven and organised Recruitment Administrator to take ownership of timesheet management, recruitment support, and event coordination. The ideal candidate will be a strategic thinker with excellent communication skills and experience in the Hospitality industry. Key Responsibilities: Administration: Accurate and timely entry of timesheets into our system and master folders for all clients. Weekly closing of timesheets. Meticulous attention to detail in data entry. Obtaining timely approvals on timesheets from clients. Coordinating with clients to ensure weekly submission of timesheets. Verification of employee hours. Maintaining organised files and folders for all documentation. Recruitment: Assisting the Recruitment Manager with all hiring activities. Sourcing candidates through various channels and scheduling interviews. Completing candidate documentation and maintaining employee folders. Managing F&B recruitments, including coordination with clients, suppliers, and candidates. On-site availability during major events, including weekends if required. Reporting: Generating weekly reports on administration and recruitment activities. Qualifications: Excellent organisational and time management skills. Proficiency in data entry and Microsoft Office Suite. Strong communication and interpersonal skills. Experience in the Hospitality industry is highly preferred. Some recruitment experience is a plus. Ability to work independently and as part of a team. Flexibility to work on-site during events, including weekends. Please apply with your updated CV only. Immediate joiners preferred. Job Types: Full-time, Permanent

Job Title: HR & Industrial Relations Officer Location: Milton Keynes, UK Company: Ampergia Limited Job Summary: Ampergia Limited is seeking a dedicated and experienced HR & Industrial Relations Officer to support our human resources functions and manage employee relations. This role is vital in fostering a positive workplace culture, ensuring compliance with employment laws, and enhancing organizational performance through effective HR strategies. Key Responsibilities 1. Employee Relations: 2. Act as the primary point of contact for employee inquiries regarding HR policies, procedures, and employment rights. 3. Manage grievances, disciplinary actions, and conflict resolution processes in accordance with company policy and UK employment law. 4. Promote effective communication between management and employees to maintain a harmonious working environment. 5. Recruitment and Onboarding: 6. Collaborate with department heads to identify staffing needs and develop job descriptions. 7. Coordinate recruitment processes, including job postings, candidate screening, and interview scheduling. 8. Facilitate the onboarding process for new hires to ensure a smooth transition into the organization. 9. Performance Management: 10. Support the implementation of performance management systems, including regular appraisals and development plans. 11. Provide guidance to managers on performance-related issues and employee development strategies. 12. Policy Development and Compliance: 13. Develop, review, and implement HR policies and procedures in line with legal requirements and best practices. 14. Ensure compliance with all employment legislation and maintain up-to-date knowledge of relevant laws. 15. Training and Development: 16. Identify training needs and assist in the development of employee training programs. 17. Coordinate and deliver training sessions related to HR policies, compliance, and employee development. 18. Reporting and Data Management: 19. Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality. 20. Prepare HR reports and metrics for management review. 21. Industrial Relations: 22. Liaise with trade unions and employee representatives to foster positive industrial relations. 23. Assist in negotiations related to pay, working conditions, and other employment terms. 24. Qualifications 25. Essential: 26. Master’s degree in Human Resources, Business Administration. 27. Excellent communication and interpersonal skills. 28. Proven ability to handle sensitive situations with discretion and professionalism. 29. Desirable: 30. Previous experience in an HR/IR role within a similar industry. 31. Familiarity with HR software and systems. 32. Personal Attributes 33. Strong problem-solving skills with a strategic mindset. 34. High level of integrity and professionalism. 35. Ability to work independently and collaboratively within a team. 36. Commitment to continuous professional development and best practices in HR. 37. Last date to apply for this position is 5th December 2024

JOB TITLE Warehouse Operative TEAM Operations: Planning & Warehouse LINE MANAGER Planning & Warehouse Manager KEY RELATIONSHIPS Sales Operations, Logistics, Procurement, Finance, Planning, Manufacturing, Customer Service Operations We are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes. ABOUT BREMONT ** ** Bremont is recognised for designing and manufacturing the ultimate tool watch, making timepieces that are highly durable, reliable, and fit for purpose, whatever the environment. Bremont positions itself in the world of adventure and exploration, working with individuals across different fields who epitomise and demonstrate anything being achievable armed with the right mindset. Bremont supports and promotes this mentality and is proud to provide watches for some truly extraordinary feats of endurance that inspire us to push ourselves to achieve incredible things. Bremont is built on a rich British heritage and the brand represents a true embodiment of the indomitable British spirit. Through sheer vision, determination, and belief, Bremont has established itself as a leading brand in the luxury watch industry. These intrinsic values form the basis for Bremont’s core message and brand philosophy. The company manufactures its mechanical watches at scale from “The Wing”, Bremont’s 35,000 sq ft state-of-the-art Manufacturing & Technology Centre in Henley-on-Thames, England. High precision engineering, craftsmanship, technical innovation, and a distinctive design ethos set Bremont apart, combined with its unique spirit of adventure. KEY PURPOSE OF THE ROLE ** ** As a Warehouse Operative in the Planning & Warehouse department at Bremont you will be part of a team ultimately responsible for managing the stock at Bremont. A fundamental aspect of this role is supporting other internal departments with the provision of kits and components. The role will involve working closely with other departments to ensure an efficient flow of goods is achieved – on time and accurately. KEY RESPONSIBILITIES The Warehouse team are required to complete the following tasks with operators specialising on a selection of tasks but able to complete all tasks to cover increased workloads or support holiday/absence: · Customer Service Operations: o Picking and kitting components required for Service Calls o Picking and resupplying consumable’s locations · Manufacturing: o Picking and kitting components required for Works Orders o Picking and resupplying consumable’s locations · Additional secondary support tasks include: o Picking and fitting straps/bracelets to watch heads o Inventory maintenance: § HQ § External warehouse · Complete other business critical Warehouse tasks · Working closely with the Logistics team to ensure that team resources are utilised appropriately to meet the demands of the business. · Assist with inquiries from other internal departments in an efficient and professional manner · Ensuring the areas are kept clean and tidy · Complete other tasks relevant to the role as assigned by the Planning & Warehouse Manager · Be willing to support other departments as and when required. PERSON SPECIFICATION Recent experience in working within dispatch, stores, or warehouse roles with valuable goods. Ability to use Microsoft office - outlook, word and excel at a high level. Previous experience of stock management using ERP systems e.g. Priority. Excellent organisational skills. Forklift license desirable but not essential. Strong administration skills. Honesty and integrity are hallmarks. Careful attention to detail and strong organisational skills. Able to communicate well, both orally and in writing, adapting to a wide range of people. A hardworking and reliable attitude, able to work both autonomously and collaboratively. Self-motivated, sets high standards and effectively prioritises. Able to remain calm and focused under pressure. Willing to adapt and take on new challenges and driven to continually improve. Maintains a high level of confidentiality. The ability to work as part of a team. COMPANY BENEFITS · 20 days holiday entitlement from the off, increasing accordingly to length of service · Life cover · Excellent length of service awards featuring the issuing of those Bremont timepieces we are all so proud to produce. · Significant permanent employee discounts on Bremont Watches, with great ‘family and friends’ Sales. · Unique retail discounts for many different brands, available both locally and online. · Enhanced Maternity and Paternity leave. · Wellbeing initiatives including counselling and 24/7 financial & legal advice. · Strong support regarding time off for you partake in any commendable volunteer work. · A day’s holiday for you to celebrate your birthday! · We’re a sociable bunch and plan several social events throughout the year. · Training programmes offered with a focus on career development within the company. · A fantastic and enviable new facility in which to work, very near the town centre WORKING ENVIRONMENT · Hours of work – 0900-1730hrs with 1 hour unpaid lunch · Monday to Friday · Onsite working · Working as part of a team · Probation process 4 months · Notice period – 1 month INTERVIEW PROCESS Stage 1 Interview with hiring manager and HR onsite Smart casual dress code required for an onsite interview

Job Title: Business & Office Manager Location: West London Company: PRIMEHIDE Job Overview: PRIMEHIDE, a leading leather goods brand with over two decades of history, is seeking a dynamic Business & Office Manager to oversee office operations and customer service. The role involves managing the day-to-day business activities, ensuring smooth office management, and maintaining operational efficiency. This is a diverse and hands-on role, ideal for someone with strong leadership skills and a passion for creating an organized, efficient work environment. Key Responsibilities: Office Management: Oversee daily office operations, suppliers, and team members to maintain a safe, efficient workplace. Handle customer queries via phone and email, providing excellent service and ensuring customer satisfaction. Coordinate trade events and ensure all office management functions are running smoothly. Maintain office policies and procedures to ensure smooth and effective workflow. Key Skills and Qualifications: Proven track record in business/office management or facilities management. Experience in responding to customer queries is highly desirable. Strong communication and organizational skills with the ability to manage multiple tasks efficiently. Proficient in Microsoft Office tools (Word, Excel, PowerPoint). Ability to solve problems in a practical, hands-on way. Education and Experience: 5+ years of experience in office or business management. Why Join Us? At PRIMEHIDE, we offer a collaborative and creative work environment where your contribution will help shape the future of our brand. You’ll have the opportunity to oversee the smooth running of our office and ensure high standards of efficiency, safety, and customer service. How to Apply: Please send your resume and cover letter

Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter

Duties and Responsibilities: · Manage the day to day running of the estate agency business, maximizing income and profit from a range of products and services. · Property valuations · Supervise administrative assistants and direct daily operations to make sure procedures are followed · Produce and update new property listings and assist with marketing to ensure social media, photos, signs, and other materials are placed appropriately · Organize filing systems and, when needed, help other real estate team members with contracts, such as title sheets, executing commissions, and coordinating buyer and seller information · Schedule team appointments, events, and travel · Purchase office supplies as needed and maintain office equipment · Complete basic bookkeeping tasks, track office expenses, and ensure the monthly budget is adhered to · Provide assistance to realtors when needed ** Skill/experience/qualifications:** · Bachelor &/Master’s degree or a related study and experience. · High school diploma, G.E.D. or equivalent required, bachelor’s degree preferred · Relevant experience in office management, real estate or, a related field strongly preferred · Excellent time management, problem-solving, and communication skills Basic computer skills including experience with Microsoft Excel

About Us: We are a small, entrepreneurial real estate investment company focused on acquiring, managing, and optimizing our own portfolio of residential and commercial properties. As we continue to expand, we’re seeking a reliable and proactive Office Manager to support our operations and team needs. Key Responsibilities: Administrative Support: Manage scheduling, meetings, and communications for smooth internal operations. Property Oversight: Support property managers with tenant communications, lease tracking, and vendor coordination. Financial Coordination: Assist with expense tracking, rent collection, and basic bookkeeping. Maintenance & Vendor Management: Coordinate maintenance schedules, liaise with vendors, and ensure timely property upkeep. Document Management: Maintain organized records for leases, property acquisitions, and compliance documentation. Qualifications: Experience: 2+ years in office management or administration, ideally within real estate or property management. Skills: Familiarity with property management software, basic accounting, and Microsoft Office. Traits: Highly organized, detail-oriented, with strong problem-solving and communication skills. Benefits: Competitive salary Paid time off and holidays

The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.

Job Title: Office Development Manager (Part-Time) Location: Remote-Based Role Hours: 15 hours per week Experience Level: Suitable for graduates or above Salary: £13.50 - £14.50 an hour About True Honour True Honour is a dedicated charity focused on supporting and empowering individuals impacted by harmful practices, such as forced marriages, honour-based abuse, and domestic violence. Founded with a commitment to creating safer, more inclusive communities, True Honour provides direct support services, advocacy, and educational programs to raise awareness and prevent future harm. Through collaborations with law enforcement, community organisations, and other charities, True Honour aims to break cycles of abuse and create lasting, positive change for those affected. Our mission extends beyond immediate support. We work to educate the broader community, challenge harmful cultural practices, and advocate for the rights and dignity of all individuals. As an organisation rooted in compassion, respect, and resilience, True Honour is committed to empowering individuals to rebuild their lives free from violence and oppression. Overview We are looking for a dedicated and organised Office Manager to join our team part-time, working remotely. The Office Manager is a crucial role within True Honour, responsible for ensuring the efficient operation of the charity. The position combines various administrative, organisational tasks with a focus on facilitating fundraising efforts, event coordination, and community outreach. The Office Manager will work closely with staff, volunteers, and stakeholders to streamline operations, enhance communication, support with driving the organisation's goals forward Key Responsibilities Administrative Support: Provide day-to-day administrative assistance, including scheduling and managing appointments and meetings. Organise and maintain digital files, ensuring quick and easy access to key documents. Update and maintain the company’s databases and contact lists, ensuring all information is accurate and up to date. Assist with processing invoices, and coordinating with finance as required. Respond to incoming emails and inquiries in a timely and professional manner, ensuring effective communication with clients, team members, and stakeholders. Arrange virtual and occasional in-person meetings, including scheduling, and following up on action points. Serve as the point of contact for team communications and announcements, ensuring information is shared effectively across the team. Information Collation and Data Management: Gather, collate, and organise information from various sources for project and reporting purposes. Conduct research as needed to assist with specific projects, compiling findings and preparing summaries. Compliance and Security: Maintain compliance with GDPR requirements, handling sensitive information with complete confidentiality. Ensure DBS (Disclosure and Barring Service) checks are complete and current for the role. Funding & Grant Applications: Research and identify potential funding opportunities, such as grants, sponsorships, or partnerships. Write and submit compelling grant applications, ensuring alignment with the organization’s goals and funder guidelines. Track deadlines for funding applications and ensure timely submissions. Monitor and report on the progress of active bids and funding applications. Key Requirements: Experience and Skills: Ideally a minimum of two year’s experience in a similar administrative or manager role, demonstrating knowledge and competence in office management practices. High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Excellent written and verbal communication skills, with the ability to manage both professional correspondence and client interactions effectively. Strong attention to detail, ensuring accuracy in data entry, report preparation, and information collation. Effective time management skills, with the ability to prioritise tasks and manage workload independently. Desired Attitude and Approach: Proactive and Resourceful: Able to anticipate needs and take initiative without direct supervision, addressing challenges with a solutions-focused approach. Flexible and Adaptable: Willing to take on a variety of tasks as needed, adjusting priorities in a fast-paced, remote work environment. Positive Attitude: Approaches each task with enthusiasm and a willingness to learn and grow within the role. Professional and Reliable: Upholds high standards of professionalism, with a strong sense of responsibility and dependability. Confidentiality: Maintains strict confidentiality, especially when handling sensitive or personal data, adhering to company and legal standard. Other Requirements DBS Check: Candidates must be DBS-checked or willing to undergo one if selected. Location Requirement: Remote, although must be available for occasional in-person meetings, though the role is predominantly remote-based. What We Offer: Flexible working hours that accommodate your schedule. Opportunity for skill development and career growth in a supportive and dynamic team. If you are a self-starter with excellent organisational skills and an eagerness to contribute to a collaborative team environment, we’d love to hear from you! Apply now to join us and be part of a growing and impactful organisation and help us make a difference.

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!

Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.

Job Title: Marketing Assistant Location: Central London (Mostly Remote) Salary: £28,000 - £32,000 per annum We are looking for an organised and enthusiastic Marketing Assistant to join our team, primarily working remotely with occasional meetings in Central London. This role is ideal for someone looking to develop their career in marketing by gaining hands-on experience across a range of marketing activities. Key Responsibilities: - Support Marketing Campaigns: Assist in the development and execution of digital and offline marketing campaigns, including social media, email, and print. - Content Creation: Help create marketing materials such as blog posts, social media content, newsletters, and brochures. Ensure all content aligns with brand guidelines. - Social Media Management: Support the management of social media accounts by scheduling posts, monitoring engagement, and responding to customer interactions. - Market Research: Conduct research to identify new trends, competitors, and customer insights, and present findings to the marketing team. - Event Coordination: Assist in planning and organising marketing events, webinars, or trade shows, including booking venues, liaising with suppliers, and managing logistics. - Data Entry & Reporting: Help track the performance of marketing campaigns by updating spreadsheets, creating reports, and analysing data to assess effectiveness. - Administrative Support: Provide general administrative support to the marketing team, including managing calendars, preparing presentations, and handling communications. Key Requirements: - Strong organisational skills and attention to detail - Excellent written and verbal communication skills - Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) - Basic understanding of digital marketing tools and strategies is a plus - Ability to manage multiple tasks and work in a fast-paced environment - Proficiency in Microsoft Office (Word, Excel, PowerPoint) - A positive attitude and eagerness to learn Benefits: - Competitive salary of £28,000 - £32,000 per annum - Flexible working environment with the ability to work mostly remotely - Opportunities for career growth and professional development - Chance to gain experience in a variety of marketing functions If you're an organised, detail-oriented individual with a passion for marketing, this is a great opportunity to start or further your career. Apply today!

Plus annual bonus up to 10% The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms. The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements. Key Responsibilities & Duties Recruit, manage, train and develop a customer services advisers, team administrators and team leaders. Regularly assesses the performance and behavioural competencies of team members, identifying training needs and creating development plans. Sets and reviews progress against objectives Develop, implement, maintain and monitor service level standards. Develop and maintain quality controls. Review, improve, streamline and implement administration processes, procedures and system. Procedures being up-to-date and fit for purpose. Reviews and manages complaints Monitors and manages escalated calls and quality reviews. Works within agreed process and payment authority levels. Provides monthly MI reports to senior management. Provides statistical reporting to HMRC. Monitors and manages the Customer Service Risk Register About you You will have a strong background in Customer Service Management with experience of managing teams. Extensive performance management experience, coaching and development Ideally a background within a financial services environment with a good understanding of FCA regulation Hours of work Monday to Friday 35 hours per week (no weekends/no bank holidays)

Job Title: Junior Recruitment Agent Location: Canary Wharf, London Salary: £30,000 - £33,000 per annum We are seeking a motivated and enthusiastic Junior Recruitment Agent to join our dynamic team based in Canary Wharf. This role is an excellent opportunity for someone looking to start or grow their career in recruitment, with plenty of room for professional development and career progression. Key Responsibilities: - Candidate Sourcing: Proactively search for suitable candidates through various channels, including job boards, social media platforms, and internal databases. - Screening & Interviewing: Review CVs and conduct initial screening interviews to assess candidates' skills, qualifications, and cultural fit. Schedule further interviews with senior recruiters or clients. - Client Liaison: Build and maintain relationships with clients, ensuring you understand their hiring needs and business requirements. Assist in creating detailed job descriptions based on client specifications. - Job Advertising: Draft and post job ads across multiple platforms, ensuring they are clear, engaging, and aligned with the role’s requirements. - Database Management: Maintain and update candidate databases, ensuring all information is accurate and up-to-date. Track progress of active candidates through the recruitment process. - Market Research: Stay informed about industry trends, competitor activities, and potential opportunities to source high-quality candidates. - Administrative Support: Assist the senior recruitment team with administrative tasks, such as preparing candidate profiles, arranging interviews, and managing communications between clients and candidates. - Target Achievement: Work towards individual and team recruitment targets and KPIs, contributing to the overall success of the recruitment department. Key Requirements: - A strong interest in recruitment, with some experience in a customer-facing or sales-related role (previous recruitment experience is a bonus but not essential) - Excellent communication and interpersonal skills, both written and verbal - Ability to multitask and manage time effectively in a fast-paced environment - Strong attention to detail and the ability to assess candidate suitability based on job specifications - A proactive attitude and willingness to learn and take on responsibility - Familiarity with Microsoft Office and general administrative tools - Ability to work both independently and as part of a team Benefits: - Competitive salary of £30,000 - £33,000 per annum - Comprehensive training and mentorship to help you succeed in your role - Opportunities for career development and progression within the company - Central Canary Wharf location, with excellent transport links - Flexible working options, with a combination of in-office and remote working - Dynamic and supportive team environment, with regular team-building activities This role is perfect for someone who is driven, eager to learn, and looking to build a career in recruitment. If you have strong communication skills, a positive attitude, and are excited by the opportunity to make a real impact, apply today!

Full Time Position collating information and dealing with customers requests for a meat wholesale company . The job also requires book keeping skills and able to work as a team in a friendly environment.

Job Summary: We have been exclusively retained by one of our prominent clients to support in selection for an Assistant Company Secretary. This vital role encompasses a blend of corporate governance responsibilities and office administration functions. The ideal candidate will play a pivotal role in maintaining statutory records, ensuring the company’s full compliance with regulatory frameworks, and providing essential administrative support to the board. This position is instrumental in ensuring that all governance protocols, legal requirements, and office operations are managed seamlessly, contributing to both the strategic direction and daily operational efficiency of the organization. Key Responsibilities: · Assist the Company Secretary in providing governance support to the board of directors, ensuring compliance with corporate governance standards and internal regulations. · Organize and manage board meetings, prepare agendas, take minutes, and ensure that all action points are followed up. Maintain communication between board members and senior management. · Maintain and update statutory registers and records, ensuring compliance with all legal and regulatory requirements. Ensure proper documentation of company activities and resolutions. · Ensure compliance with statutory and regulatory filings, including annual reports and submissions to government authorities (e.g., Companies House). Assist in the preparation of compliance reports for internal and external stakeholders. · Prepare and submit all necessary statutory documents to regulatory bodies, ensuring accuracy and timely filing to avoid non-compliance penalties. · Liaise with external regulatory bodies, auditors, and legal advisors to facilitate accurate reporting and governance activities. Ensure clear communication between all stakeholders on governance and compliance matters. · Oversee general office administration tasks including managing correspondence, scheduling meetings, and maintaining office supplies. Provide administrative support to board members and the management team. · Assist in the onboarding and training of new board members. Ensure they are familiarized with their governance responsibilities, statutory duties, and internal processes. · Assist in identifying governance risks and implementing risk mitigation strategies to safeguard the organization’s legal standing and corporate reputation. Qualifications and Skills: · Bachelor’s degree in Business Administration, or a closely related field. · 2-3 years of proven experience in a office management, company secretarial role or within corporate governance, with a strong track record of delivering effective governance support. · Ability to ensure compliance and governance excellence. · Exceptional organizational skills, with a meticulous attention to detail, ensuring accuracy and thoroughness in all governance-related tasks. · Proficiency in company secretarial software and related office tools, ensuring efficient management of statutory records and compliance documentation. · Strong communication and interpersonal abilities, enabling effective liaison with board members, senior management, and external stakeholders. · Demonstrated capacity to handle confidential information with the utmost discretion and maintain a high degree of integrity in all dealings. · Excellent time management skills, with a proven ability to manage multiple priorities effectively and meet strict deadlines in a fast-paced environment. Highly organized and self-motivated, with the ability to work independently and ensure timely completion of projects. What We Offer: · Competitive salary and benefits package. · Opportunities for career development and growth. · A collaborative and dynamic work environment.

Key Responsibilities: -Oversee daily administrative operations and support consultants in managing client engagements, ensuring timely delivery of services. -Assist with budgeting, financial tracking, and invoicing for consultancy projects. -Manage contracts and service agreements with clients, ensuring compliance and accuracy. -Support recruitment and onboarding of education consultants, ensuring HR policies are followed. -Coordinate project timelines and ensure all educational consultancy deliverables meet client expectations. -Handle client inquiries, provide administrative support for student admissions, and manage communication between clients and consultants. -Organize workshops, seminars, and events related to educational consultancy services, where need be. -Ensure the effective use of educational software tools and manage data security for client information. Requirements: Bachelor’s degree in Business Administration, Management, or related field. -At least 2 years of experience in operations or business support, preferably in an educational setting. -Strong organizational and multitasking skills, with attention to detail. -Proficiency in Microsoft Office and experience with project management or CRM software. -Excellent communication and interpersonal skills, with the ability to support a team of consultants.

Overview Ornate i Ltd provides continuous support and good quality applications for admissions in higher education in the UK. We aim to deliver the best match between student needs and the Universities we partner with. We are seeking a highly organised and proactive Office Manager to join our team and contribute to our ongoing success. The Office Manager will be responsible for day-to-day administrative operations of our office. Duties · Day to day management and running of the office. · Develop, implement and manage the Health & Safety policy. · Ensure the office is organized, efficient, and well-maintained. · Manage the facilities and maintain security. · Ensure all staff and visitors have a comfortable and safe working environment. · Liaise with agents and maintain university communications. · Liaise with agents and proceed invoices for payment per the company’s policy. · Help to organise staff and marketing events. · Manage office supplies, equipment, and inventory, placing orders as needed. · Organise IT support. · Keep accurate records. · Report to the Head of the Admin team Experience Excellent organizational and time management skills; Strong written and verbal communication abilities. Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace). Basic knowledge of bookkeeping and financial management. Ability to multitask and prioritize tasks effectively. Strong interpersonal skills and a customer service-oriented mindset. A level in business administration or a related field preferred but not mandatory. Experience in UK student recruitment or International student recruitment preferred but not mandatory. Join our team today and be part of a dynamic marketing environment where your skills will make a significant impact on our company's success. Job Types: Full-time, Permanent Pay: £35,000.00-£38,700.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Yearly bonus Benefits: Company events Company pension Referral programme UK visa sponsorship Work from home Flexible language requirement: English not required Schedule: Monday to Friday Overtime Education: A-Level or equivalent (preferred) Experience: Office Management: 2 years (preferred) Work Location: In person Application deadline: 25/10/2024 Reference ID: Ornatei2024 Expected start date: 25/11/2024

About the position The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025. The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms. Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. Responsibilities • Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition. • Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support • Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards • Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices • Be the key point of contact between Freedom Fund and Hyphen8 • Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes • Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results • Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics • Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality • Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability • Interpret and prioritise requests for GMS development and support • Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS • Deliver end user support and training to help colleagues use the system effectively • Ensure compliance with relevant data protection regulations and internal policies • Train Freedom Fund IT Officer on core functionality of the new GMS Qualifications and experience Essential • Entitled to work in London without work permit sponsorship is essential • Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support • Good knowledge of Salesforce features and functionality • Good working knowledge of GMS/CRM principles • Experienced in requirements gathering, analysis, solution design, and documentation • Strong business analyst with ability to think critically and strategically when gathering and validating requirements Desirable • Experienced project manager • Salesforce Advanced Administrator certification Personal attributes Essential • Highly organised, with a meticulous and thorough approach to work • Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload • Excellent communication, influencing and stakeholder management skills Compensation • £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual) • 10% non-contributory pension scheme. • 25 days holiday pro rata, plus public holidays.