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Retail And Concessions Manager - Cheltenham | Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse. The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. - - Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business influencers. Key Focus Areas • Provide first class retail, bar, third party concessions operations across our business., • Deliver business needs and performance expectations and standards, • Encourage and establishing a culture of innovation and consistency., • To champion HSE within the unit and lead by example, ensuring compliance with all regulations and statutory and legal requirements, including in respect of health and safety matters, • Managing business needs and performance expectations and standards, • Support with retail budgeting, reporting and financial performance., • Ensuring delivery of financial targets and Key Performance Indicators within areas of responsibility, • Setting quality and operational standards and upholding the same, • Establish excellent relationships with clients, contractors and other departments, • Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service, • Review performance and optimise sales and profitability to ensure delivery of departmental financial targets, as driven by a ‘smart’ approach to maximising the customer experience in terms of queue times, use and application of technology and the provision of enticing marketing offers, • Demonstrate full alignment with the Levy and Jockey Club vision and values by consistently doing the right things and celebrating successes, • Liaising with culinary and operational leads to implement continuous food product development and drive footfall, • Liaison with 3rd party suppliers and contractors to underpin effective service delivery and product quality, • Continually aware of the customer journey, pressure points and opportunities to observe, capture and act on client and customer feedback continually, • Review wastage with the culinary team and cellar team, look at opportunities to control, educate and reduce to support overall GP% targets Internal Person Specification • Min 3 years’ experience in retail and beverage environment essential, • Experience in a multisite outlet, stadium or event catering environment essential, • Personal circumstances must allow working flexible hours to align with stadia activity, • Strong leadership qualities and excellent communicator, • Strong organisation skills and commercial awareness – sees beyond the obvious and is resourceful in seizing opportunities and solving problems, • Standards and quality driven hands on management style, • Effective team player, with a “can-do” attitude • Energetic and fast operator • Assertive, calm, works well under pressure, • Motivated by a passion for quality and great service delivery Key Direct Reports All Bar, food, concessionaire managers. Benefits: • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children), • Aviva Digicare - Free annual healthcare check, • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 23 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid Job Reference: com/0704/74904003/52801314/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

People Coordinator (Maternity cover, 10 months) Department: People Salary: £28,000 - £32,000 Hours: Monday-Friday 9am-5pm (We would consider part time hours) About the role We’re looking for a friendly, confident, and driven person to join our dynamic People team on a 10-month maternity cover basis. You’ll play a central role in supporting all WICC group brands, as part of a collaborative and highly valued team within the business. This is a hands-on role with exposure to all aspects of our people strategy, offering real opportunity to learn, contribute, and make an impact. We’re open to people at different stages in their career, whether you’re building your experience in a People role, or bring a wealth of knowledge and are seeking a role that offers greater flexibility. We’re happy to consider a range of working patterns. What will you get up to? No two days are the same in this team, and that’s what makes this role so exciting, but here’s a flavour of what you might be doing: • Be the backbone of our People operations: You’ll keep the essentials running like clockwork, organisation is your superpower, and no detail goes unnoticed., • Be the first point of contact for People queries: You’ll handle day-to-day enquiries from across the business, providing timely, accurate support and ensuring a great employee experience., • Own our systems and data: Become the go-to expert for our HR systems, maintaining accurate records, troubleshooting issues, and identifying smarter ways of working., • Coordinate learning and development activity: You’ll organise training sessions, track participation, and support the smooth delivery of development initiatives across the business., • Drive employee engagement activity: Support the coordination of our engagement survey programme, helping to turn insights into meaningful actions., • Support recruitment and onboarding: Coordinate hiring activity and onboarding processes, ensuring a smooth and well-organised experience for new starters., • Manage external partnerships: Work with our external partners to ensure everything runs efficiently and delivers for our people., • Stay ahead of the curve: Carry out research into emerging People initiatives and share ideas that help keep our approach fresh and effective. You will have: • Proven experience of working with and getting the best out of people, • Outstanding communication skills, able to adapt your style where required., • A positive and friendly attitude, with the resilience to tackle challenges head-on., • Laser-sharp attention to detail and a natural talent for systems administration., • Confidence in holding effective one-to-one meetings, including navigating challenging conversations with empathy and professionalism., • An understanding of employment law (preferred) and a willingness to stay up-to-date., • The drive to work independently, taking ownership and delivering results., • A passion for problem-solving, thriving on challenges, and managing multiple priorities with energy and enthusiasm. About the Company Since our founding in 1974, we have grown into a leader in the commercial interiors industry. Established by Gary Hough, we began as a regional contractor and rapidly expanded. Over the years, we have diversified with the launch of several specialist brands, becoming a trusted provider of end-to-end workplace solutions. With over 50 years of experience, we are dedicated to creating exceptional workspaces, from ceilings to floors, while investing in our future growth. We see potential in our team, and they see huge potential in us. Certified as a Great Place to Work™ Need proof of our great company culture? We’ve got a certificate for it! We’ve been certified as a Great Place to Work™ based on our company culture, perks, support and values. Our staff will always be our priority and this certification allows us access to insights, analytics and workshops to continue to develop our people strategy. Company Perks We offer an excellent employee benefits programme because we believe that a great process starts with great people. We recognise and reward our brilliant team with perks that include (but are by no means limited to): 🎭 25 days of annual leave 🤝 Structured and supported professional development programmes 🍻 Christmas and summer socials (with lots of fun in between!) 👶 Enhanced maternity/paternity packages 💸 Paid sick leave 🚲 Bike2Work scheme Birthday and anniversary gifts 💻 Flexible working environments across multiple sites On site bar ✨ One paid volunteering day per year 🧠 Access to Employee Assistance Programme Interested or know someone who might be? Please provide your information below or reach out to if you have any questions.

All Bar One Cheltenham is looking for a Part-time Kitchen Assistant to support the kitchen's operations.

As Part Time Bar Staff at All Bar One Cheltenham you will bring your experience and passion to pour, mix and serve delicious drinks for our guests. Join us at All Bar One, our stylish city centre bars. WHAT WILL I BE DOING? AS BAR STAFF YOU'LL.

As a Part‑time Kitchen Assistant at All Bar One Cheltenham, you will support the kitchen’s smooth operation. Our form takes 2 minutes to complete and tells us all we need about you. A massive 33% discount across all our brands – whether it’s a date night at Miller & Carter or a family roast

All Bar One Cheltenham is seeking Part Time Bar Staff to serve drinks, greet guests, and maintain a clean environment.

All Bar One Luton Airport - An amazing new opening coming your way!. Join us at All Bar One where we recognise a good General Manager is key to our success. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got y

All Bar One in Greater London is seeking a Chef who is passionate about food and teamwork.

As Shift Supervisor at All Bar One Chiswell Street, you’ll give a warm welcome to everyone who visits. Join us at All Bar One, our stylish city centre bars. Love dining out? You'll love it even more with a massive 33% discount across all our brands.

All Bar One - East of England is seeking a General Manager for its new opening at Luton Airport.

All Bar One Moorgate - 4316 is seeking a Shift Supervisor to lead and inspire the team while providing exceptional service in a vibrant bar environment.

As Assistant Manager at All Bar One Brindley Place, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve g

Join us at All Bar One, our stylish city centre bars. As Assistant Manager at All Bar One Chiswell Street, you’ll bring your experience to the table, supporting the General Manager in leading your team to success. Whether its date night at Miller & Carter, a family roast at Toby Carvery or sociali

All Bar One Brindley Place is looking for an Assistant Manager to support the General Manager in daily operations and lead a dynamic team.

All Bar One Moorgate - 4316 is looking for an Assistant Manager to support the General Manager in daily operations.

Does this sound like the chef job for you? Join us at All Bar One, our stylish city centre bars. As a Chef at All Bar One Sutton, you will master our menu, with your food being the reason guests keep coming through our doors! You'll enjoy working in a team, serving up food to be proud of. Wagestream

A popular bar in Park Central seeks Part Time Bar Staff to deliver excellent service and ensure guests leave happy.

A massive 33% discount across all our brands. Wagestream – a financial toolkit to help you manage your finances and allows you to access your earned pay when you need it.

All Bar One Moorgate - 4316 in Greater London is looking for Bar Staff. It’s a great chance to be part of a vibrant city center bar, where no two days are the same.

As Bar Staff at All Bar One Chiswell Street you will bring your experience and passion to pour, mix and serve delicious drinks for our guests. Join us at All Bar One, our stylish city centre bars. A massive 33% discount across all our brands.

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